Leon, did you buy it new from amazon? Kasi they also have refurbished items right. Katakot naman yun experience mo if brand new item unless na-damage siya while being shipped.
I agree na wala sa pobox service yun mag check ng item eh. Pack and ship lang talaga.
Yes, I bought it brand new. It probably got damaged during shipping since the side of the box was mangled and when opened, the system itself got damaged. As Waxx said, Amazon immediately replaced the item once I reported it to them.
That's why as much as I would like to use this service, I don't want to risk buying something expensive and have it arrive on my doorstep damaged. I wouldn't know if it got damaged while it was in Amazon's hands or pobox.ph.