Here's my experience Air21 and JRS
Been using Air21 in bringing my dvds before all the way to brader emman's town and 1 time sa bataan, ok naman.. but the last time i called them regarding an Amp delivery all the way to Dipolog City, ang taray nung babaeng nakausap ko, akala mo kung sino, sarap bagsakan ng phone ang bruha... so i end up calling JRS express, ang bait nung sumagot sa philcoa branch, he did some recommendation on branches that's near my place... nice guy
then the following day, the buyer of the amp informed me na di nya ma-trace yung tracking number sa website ng JRS, i called their hotline and the girl (Kring ata yung name) who answered the phone was very polite and he acted on the problem right away and the amp is now in the hand of the buyer
two thumbs up to their great service
actually sir kaya ako nainis sa air 21 is because of the reasons that they gave me re: kung bakit di pa dumating yug package,ok lang naman sa akin kung sabihin nila na 2 or 3 days pa talaga yung dating ng items(di naman ako ganun kaatat).una sabi nila wala daw binigay na contact no yung sender,sabi ko naman di ba dapat sop na kukunin nila yung contact no. ng padadalhan just in case hindi nila makita yung lugar,so binigay ko yung contact no ko.the next day tumawag ulit ako,sabi naman nung nakausap ko di daw talaga malocate nung delivery yung house namin kaya kinabkasan na idedeliver,sabi ko sa kanya "hello,ilang beses na may nagpadala sa amin thru lbc saka yung credit cards notices namin dito naka address,nakakarating naman"tsaka sabi ko binigay ko na yung no. ko bakit di nila ko tinawagn or tinext.sabi naman sa akin baka wala daw load
.dun na ako naasar,sabi ko sa kanya,e paano bukas baka sasabihin nyo na naman di nyo makita yung haus namin ska walang load yung driver?ayun nadeliver sya kinagabihan
