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DVD Forum => Stores, Shopping & Rentals => Online Shopping => Topic started by: paolorenzo on May 22, 2017 at 01:16 PM

Title: Shopee.ph
Post by: paolorenzo on May 22, 2017 at 01:16 PM
Tried using Shopee.ph last week, and first transaction went sour.  Looks like it'll be my first and last transaction with Shopee.

Seller is PhShop.ph (https://mall.shopee.ph/shop/#shopid=12444808), and item I purchased is the "X96 Quad Core TV BOX 2G+16G KODI XBMC 4K Smart HD Android 6.0 WIFI AU Plug AH242 (https://shopee.ph/X96-TV-BOX-1G-16G-Smart-HD-Android-6.0-WIFI-%28Black%29-31914-i.12444808.251175264)".  If you compare the text of my purchased item, the ad has now been modified to show 1G+16G (I don't think this configuration even exists).

Before buying, I reached out to seller to ask for shipping timelines, they estimated ~4 days to ship after purchase.  A week passed, and they then tell me to request for a refund because they cannot ship.  After that, I noticed that the item description has been updated to show 1G+16G.  Medyo engot din, kasi dapat siguro 1G+8G ang tamang description.

Hassle pa the payment/refund system of Shopee.  Dapat parang Lazada na puwede Paypal and Credit Card.  Will wait if Shopee penalizes the seller.  If not, then I will uninstall the app, and deactivate my account with them.

(https://uploads.tapatalk-cdn.com/20170522/26155312972134160fc131719611f87e.jpg)

(https://uploads.tapatalk-cdn.com/20170522/2665bf26c0bbc84bb053abd559307eb4.jpg)

(https://uploads.tapatalk-cdn.com/20170522/2eac89f1ca08702e807ec5e22d29b866.jpg)

(https://uploads.tapatalk-cdn.com/20170522/3b8a7cb6e1de80228cb1b85650c16102.jpg)
Title: Re: Shopee.ph
Post by: yapoy86 on May 22, 2017 at 02:15 PM
Kaya minsan hirap mag try sa iba... yan ang na establish ni lazada nung una pa.. very responsive at talagang todo sa discount vouchers.. up to now consistent si lazada..

Bought an electronic earmuff sa lazada.. seller is galleon.. hindi na deliver.. lazada apologized and gave a 200 discount voucher!  Refund is also easy.. store credits na lang..
Title: Re: Shopee.ph
Post by: flashDB on May 22, 2017 at 02:45 PM
I always save a screenshot/PDF/HTML of the item I'm purchasing para pag ka lokohan may evidence - includes lazada for that matter.

My item was delivered naman but their system and customer service sucks. Post ko dito pag nasa harap nako ng laptop

Sent from my Nexus 6P using Tapatalk

Title: Re: Shopee.ph
Post by: mikeljo on May 22, 2017 at 02:52 PM
madami na ko nabili sa shopee so far mabilis ung delivery at ok ung mga items

sa BDO online ung payment kaya mas ok

check ko muna ung rating ng seller at ung item
Title: Re: Shopee.ph
Post by: frequenzy on May 22, 2017 at 03:24 PM
multiple purchases na rin ako sa shopee, napansin ko kasi may mga items na mas mura sa shopee vs lazada. gaya ng iphone cases, same seller at mas mura sa shopee.

COD ako lage, issue lang with shopee is sobrang tagal ng free shipping nila, most of the time over a week bago dumating yung item.
Title: Re: Shopee.ph
Post by: thebat on May 22, 2017 at 04:54 PM
First buy ko sa Shoppe last week Tuesday. COD 4pcs Shampoo Sobrang bango parang idiot. Until now wala pa. Exactly 1 week na bukas.
First and last bili ko na rin to dun.
Title: Re: Shopee.ph
Post by: mmanson on May 22, 2017 at 05:12 PM
i bought some item as my first purchase (with first time discount) and it was delivered after a week. ok naman for me ang shoppee
Title: Re: Shopee.ph
Post by: flashDB on May 22, 2017 at 05:30 PM
so while registering for new account bigla nag error. yun number ko na save on the randomly generated username. now i tried again used na daw so i had to use another number this time with proper account name.

i called and told what happened. they can't do anything about it daw. so these random account name + my real number cant be cancelled. my new account with wrong number can't be fixed kasi my real number was associated to the first.

next is the delivery. says there monday so i confirmed with seller sabi tuesday daw para sure. di dumating. next pa tapos super late.

will i be using it again? probably not unless there is compelling reasons to do so. will i recommend it, probably not now. siguro eventually gaganda rin system nila
Title: Re: Shopee.ph
Post by: thebat on May 23, 2017 at 10:33 PM
How to contact Shopee's customer service for complaints?
Title: Re: Shopee.ph
Post by: bongchillog on May 24, 2017 at 03:36 AM
I had good experience with shoppee.. purchased a used linksys e1200.. 500php free lbc shipping. Bank transfer payment via bpi. Problem lang i bricked the router when flashing to tomato tsk.


Sent from my iPhone using Tapatalk
Title: Re: Shopee.ph
Post by: coastal on May 24, 2017 at 10:00 AM
Got my Mi Box. Bagal lang ng delivery but oks lang basta c.o.d. No harm if not delivered.
Title: Re: Shopee.ph
Post by: paolorenzo on May 24, 2017 at 10:30 AM
How to contact Shopee's customer service for complaints?

Call: 02 880 5200 (Monday to Friday, 9am to 6pm)

https://mall.shopee.ph/help_center/answer/2422/?category=others
Title: Re: Shopee.ph
Post by: Tha_Mann on Jun 06, 2017 at 10:39 AM
ordered three items, different seller. ok naman lahat. yun lang don't expect na kasing bilis ng lazada ang delivery, parang i-verify pa muna ni shopee bago ipasa sa seller. pinaka matagal na na deliver eh 5 days. COD ako palagi, just like pag order ako sa lazada.
Title: Re: Shopee.ph
Post by: JeromeA on Feb 05, 2018 at 04:28 AM
badtrip isa kong item sa shopee. akalain mo buti ka chat ko ang seller. naka for shipment na. tapos biglang nag chat sakin sorry sir nabenta na pala ang item.

parang OLX lang din talaga tong shopee na my COD option lang eh.
Title: Re: Shopee.ph
Post by: Peeves on Feb 05, 2018 at 09:15 AM
agree with the slow shipping. ordered sa same seller via Lazada, next day asa akin na item. sa Shopee 5 days na wala pa rin
Title: Re: Shopee.ph
Post by: dibidi on Feb 05, 2018 at 09:42 AM
tried to get a watch for P22 pesos only with free shipping and all. downloaded the app. item doesn't exist and P22 offers all have shipping. deleted app.
Title: Re: Shopee.ph
Post by: bongerds on Feb 05, 2018 at 09:44 AM
same experience with shopee, seller asked me to cancel order para ma refund ang payment dahil wala daw stock.  masyado hassle dahil bank to bank transfer ang payment ko tapos hindi nila i-transfer sa bank account mo, nasa shopee wallet daw.
Title: Re: Shopee.ph
Post by: JeromeA on Feb 05, 2018 at 08:55 PM
same experience with shopee, seller asked me to cancel order para ma refund ang payment dahil wala daw stock.  masyado hassle dahil bank to bank transfer ang payment ko tapos hindi nila i-transfer sa bank account mo, nasa shopee wallet daw.

meron sila COD brader.. dapata kasi hindi pinapayagan ng shopee benta ng mga 2nd hand products.
Title: Re: Shopee.ph
Post by: yapoy86 on Feb 05, 2018 at 11:11 PM
Bagal ng shipping neto.. medyo duda din ako sa after sales support.. si lzd ok pa din very responsive sa live chat nila kung may issue.. pag refund item mabilis din except sa returns minsan tagal dumating sa warehouse nila.. mukhang least priority ni LBC
Title: Re: Shopee.ph
Post by: JeromeA on Feb 09, 2018 at 06:41 PM
tried to order again on this site this time kinausap ko talaga ng maayos ang seller before buying and im amazed 2days lang andito na sa cavite ang item.

expected arrival of item feb 15 pa dapat. nagulat ako 9 palang dumating na. feb 7 ako nag order. so ang nangyari wala akong pera na iniwan sa bahay kinausap ko lang sila then dito nila dineretso sa office.. very very nice..
Title: Re: Shopee.ph
Post by: anya618 on Feb 22, 2018 at 10:29 AM
me nakatry na bang umorder ng de lata sa shopee?
Title: Re: Shopee.ph
Post by: egzbuen on Feb 22, 2018 at 11:48 AM
Got my 20k mah powerbank from shoppe. Everything went well.

I reckon, just like any other online purchase, buyer beware and conduct due diligence.
Title: Re: Shopee.ph
Post by: anya618 on Jun 07, 2018 at 12:49 PM
me nakatry bang umorder ng repack items from shopee?
marami silang tide, ariel, downy, joy dishwashing liquid na repack
Title: Re: Shopee.ph
Post by: oznola on Jul 31, 2018 at 11:32 AM
^mahirap yang mga repack bro. kadalasan hinahaluan ng chalk or other white powder pamparami.
Title: Re: Shopee.ph
Post by: Tha_Mann on Jul 31, 2018 at 01:38 PM
medyo nag iba na din shipping option ng shopee, need mo na ng shipping voucher for free shipping. nung nag order ako last Sunday nag taka ako bakit may shipping fee, nung tinignan ko sa notification ko may promo ako nakuha na free shipping voucher.

saka may option ka to choose kung anong shipping company either xpost or black arrow yata.
Title: Re: Shopee.ph
Post by: anya618 on Jul 31, 2018 at 01:50 PM
medyo nag iba na din shipping option ng shopee, need mo na ng shipping voucher for free shipping. nung nag order ako last Sunday nag taka ako bakit may shipping fee, nung tinignan ko sa notification ko may promo ako nakuha na free shipping voucher.

saka may option ka to choose kung anong shipping company either xpost or black arrow yata.

yung mga free shipping vouchers ko valid until today na lang
Title: Re: Shopee.ph
Post by: rochie on Jul 31, 2018 at 01:56 PM
pansin ko din yan, nakalagay doon sa item page na pag >500 pesos yung amount free shipping pero pag add ko sa shopping cart at checkout meron additional charges kahit 1500 yung total amount hehehehehehe,anyway may voucher pa din ako valid until today na lang din hehehehehe. pero mura lang naman yung shipping na nacharge sa akin nung nakaraan 60 pesos lang
Title: Re: Shopee.ph
Post by: oznola on Jul 31, 2018 at 02:01 PM
yung 500 worth to avail free shipping should be items from the same seller
Title: Re: Shopee.ph
Post by: rochie on Jul 31, 2018 at 03:07 PM
yung 500 worth to avail free shipping should be items from the same seller

etong nasa shopping cart ko pa ngayon nag try ako i checkout na,same item lang binili ko tapos 3pcs na 850/pc pero ang shipping fee ko is 285 for LBC tapos 90 pesos for regular(4-5 days) shipping,yung seller is local lang.
Title: Re: Shopee.ph
Post by: Tha_Mann on Jul 31, 2018 at 03:08 PM
yung 500 worth to avail free shipping should be items from the same seller

not anymore. yung order ko last Sunday, 1k worth from the same seller. kung walang free shipping voucher eh may bayad dapat shipping ko.

until today nga lang din yung free shipping vouchers ko :(
Title: Re: Shopee.ph
Post by: kapitan88 on Jul 31, 2018 at 03:18 PM
last 2 orders ko; parehong may kulang na item, small amount lang naman (100+/-) pero, still, sayang at expected ko yung item na yun :(
Title: Re: Shopee.ph
Post by: rochie on Jul 31, 2018 at 04:36 PM
may mga inorder ako na parts/components for my diy 3d printer at mas mura pa yung presyo nung iba sa shopee compared sa banggood hehehe. CoD pa at hindi ko na kukunin sa post office so less hassle.
Title: Re: Shopee.ph
Post by: turismo1997 on Jul 31, 2018 at 11:37 PM
Requested to cancel order still pending pickup. Seller refused to acknowledge. Informed both seller and shopee that I will decline delivery.
Title: Re: Shopee.ph
Post by: Tha_Mann on Aug 01, 2018 at 09:02 AM
received 3 free shipping voucher today, valid until end of August.
Title: Re: Shopee.ph
Post by: anya618 on Aug 01, 2018 at 09:08 AM
received 3 free shipping voucher today, valid until end of August.

same here
Title: Re: Shopee.ph
Post by: oznola on Aug 01, 2018 at 09:22 AM
^received via? email? SMS? bakit ako wala natatanggap? hahaha

nevermind. logged in and saw the 3 vouchers na
Title: Re: Shopee.ph
Post by: anya618 on Aug 01, 2018 at 09:26 AM
tingin ko meron 3 vouchers every month
Title: Re: Shopee.ph
Post by: oznola on Aug 01, 2018 at 09:32 AM
mas madali ba overall via app mag check? di ko kasi ni-install yung app. via web lang pag tumitingin ako.
Title: Re: Shopee.ph
Post by: anya618 on Aug 01, 2018 at 09:50 AM
mas madali ba overall via app mag check? di ko kasi ni-install yung app. via web lang pag tumitingin ako.

ako mas sanay sa desktop kesa mobile app
Title: Re: Shopee.ph
Post by: Tha_Mann on Aug 01, 2018 at 10:12 AM
ako naman mas sanay sa app, pati lazada. pwede mag shopping habang byahe pauwi ng haus hehe.
Title: Re: Shopee.ph
Post by: rochie on Aug 01, 2018 at 10:41 AM
Requested to cancel order still pending pickup. Seller refused to acknowledge. Informed both seller and shopee that I will decline delivery.

wag nyo na lang tanggapin sir,sabihin sa courier na pinacancel nyo na. sa akin nangyari naman double delivery nung item, omorder ako tapos na deliver na then the next day may delivery ulit sakin same item samantalang 1 lang naman inorder ko.pero naisip ko since consumable naman yun at kakailanganin ko in the future binayaran ko na lang din kasi bawas sa performance rating ng mga delivery man yun pag meron sila binalik kahit na ano yung dahilan.
Title: Re: Shopee.ph
Post by: anya618 on Aug 01, 2018 at 10:42 AM
mas gusto ko feedback ratings sa shopee as compared sa lazada
sa shopee kasi verified purchase lang pwede mag leave ng feedback eh
sa lazada kahit sino pwede kahit wala nabili. kaya minsan yung feedback nila puro tanong tungkol sa item
Title: Re: Shopee.ph
Post by: rochie on Aug 01, 2018 at 10:45 AM
mas gusto ko feedback ratings sa shopee as compared sa lazada
sa shopee kasi verified purchase lang pwede mag leave ng feedback eh
sa lazada kahit sino pwede kahit wala nabili. kaya minsan yung feedback nila puro tanong tungkol sa item

sa desktop ng lazada hindi ka na din makakapag bigay ng feedback pag hindi ka nag purchase,di ko lang sure sa mobile app kung ganun na din. pero tama, dati kasi pwede mag leave ng feedback kahit hindi bumili tapos mapapansin mo halata yung mga nag pad lang ng feedback sa item hehehe,iba yung english grammar mukhang chinglish hahahhha
Title: Re: Shopee.ph
Post by: anya618 on Aug 01, 2018 at 10:53 AM
sa desktop ng lazada hindi ka na din makakapag bigay ng feedback pag hindi ka nag purchase,di ko lang sure sa mobile app kung ganun na din. pero tama, dati kasi pwede mag leave ng feedback kahit hindi bumili tapos mapapansin mo halata yung mga nag pad lang ng feedback sa item hehehe,iba yung english grammar mukhang chinglish hahahhha

sana alisin nila yung ibang feedback na hindi verified purchase
Title: Re: Shopee.ph
Post by: oznola on Aug 13, 2018 at 03:41 PM
eh yung pwede na CC payments kay Shopee....

(https://i.imgur.com/RE6kcz4.png)
Title: Re: Shopee.ph
Post by: rochie on Aug 13, 2018 at 04:00 PM
eh yung pwede na CC payments kay Shopee....

(https://i.imgur.com/RE6kcz4.png)

ayos ok yan pag yung mga local seller lang at alam yung binebenta nila, yung ibang international(chinese) seller kasi na kung ano ano binebenta nakakabanas, 3 beses ako omorder ng same item(carbon fiber tube) laging pinapa cancel sa akin kasi daw out of stock, tapos after ko i cancel makikita ko after 3 days on stock na ulit tapos oorderin ko then ipapacancel kasi out of stock na naman daw haahhaha, kaya nakailang beses na akong nag "report user" at sila ang pinapa cancel ko para magreflect sa kanila na madami na silang cancellation w/c will lower their "points or reputation" as seller.
Title: Re: Shopee.ph
Post by: Blackstar on Aug 19, 2018 at 12:10 PM
Shopee's delivery coordination seems to be improving. Before, I would get sms notification from the delivery person when they are already at my place. This is a problem in my case as nobody is at home most of the time and I just leave the payment with the lobby guard if I receive sms notification the day before delivery or in the early hour on the date of delivery. I sent them feedback on the early notification so I can prepare for payment and coordinate with the lobby guard. Now I am getting early notification from the courier and things are a lot easier when recieving/paying for the item.
Title: Re: Shopee.ph
Post by: ♡ lvcdg23™ ✌ on Aug 20, 2018 at 01:01 AM
Totoo kaya itong 40K iPhone X?
Kasama sa Gadget Zone Sale...
Beepercity ang seller.(https://uploads.tapatalk-cdn.com/20180819/54889929975eacdf226c7e84cf7b8a88.jpg)

Sent from my ASUS_X00QD using Tapatalk

Title: Re: Shopee.ph
Post by: JeromeA on Aug 20, 2018 at 01:39 AM
Totoo kaya itong 40K iPhone X?
Kasama sa Gadget Zone Sale...
Beepercity ang seller.(https://uploads.tapatalk-cdn.com/20180819/54889929975eacdf226c7e84cf7b8a88.jpg)

Sent from my ASUS_X00QD using Tapatalk

mukhang legit sila sir louie. meron silang 4.9/5 ratings sa 862 buyers.

"beepercity
Beeper City is an established retail company that provides a complete range of cellphones, iPads and related accessories. Our company have been in existence since 1997. It occupies a prime location in V-Mall with large display areas and a bright modern sales floor.  We sell Brand new units with 1 year Manufacturer's warranty, open line, all original package and our units are NTC registered."
Title: Re: Shopee.ph
Post by: AC on Aug 20, 2018 at 06:55 AM
wow panalo yan.. 40k iphoneX :D
Title: Re: Shopee.ph
Post by: ♡ lvcdg23™ ✌ on Aug 20, 2018 at 08:00 AM
mukhang legit sila sir louie. meron silang 4.9/5 ratings sa 862 buyers.

"beepercity
Beeper City is an established retail company that provides a complete range of cellphones, iPads and related accessories. Our company have been in existence since 1997. It occupies a prime location in V-Mall with large display areas and a bright modern sales floor.  We sell Brand new units with 1 year Manufacturer's warranty, open line, all original package and our units are NTC registered."
wow panalo yan.. 40k iphoneX :D

Sayang!!! Di ko pa agad pinindot yung place order. Biglang na SOLD OUT :(
WAHAHA ;D
Title: Re: Shopee.ph
Post by: SiCkBoY on Aug 20, 2018 at 09:55 AM
Shopee's delivery coordination seems to be improving. Before, I would get sms notification from the delivery person when they are already at my place. This is a problem in my case as nobody is at home most of the time and I just leave the payment with the lobby guard if I receive sms notification the day before delivery or in the early hour on the date of delivery. I sent them feedback on the early notification so I can prepare for payment and coordinate with the lobby guard. Now I am getting early notification from the courier and things are a lot easier when recieving/paying for the item.

Depende rin bro sa courier.  I sell a few items on Shopee, and feedback sakin ng buyers eh minsan daw wala man lang text talaga.  I mainly use XPost, but the other major couriers are Black Arrow Express and NinjaVan.  When I am the one who purchases stuff and NinjaVan is the courier, sila yun magaling mag notify via Whatsapp.
Title: Re: Shopee.ph
Post by: Blackstar on Aug 20, 2018 at 02:10 PM
Depende rin bro sa courier.  I sell a few items on Shopee, and feedback sakin ng buyers eh minsan daw wala man lang text talaga.  I mainly use XPost, but the other major couriers are Black Arrow Express and NinjaVan.  When I am the one who purchases stuff and NinjaVan is the courier, sila yun magaling mag notify via Whatsapp.
Mukhang hit or miss in my case bro. I just got an sms notification earlier from NinjaVan eh kanina pa ko nakaalis ng bahay. Had they sent the notification real early, I would have been able to coordinate with the lobby guard. :(
Title: Re: Shopee.ph
Post by: Blackstar on Aug 20, 2018 at 02:12 PM
Sayang!!! Di ko pa agad pinindot yung place order. Biglang na SOLD OUT :(
WAHAHA ;D
Sayang naman sis! 😔
Title: Re: Shopee.ph
Post by: AC on Aug 22, 2018 at 01:33 PM
hit or miss nga shopee... pero mas mura... mas madaming knockoffs... substandard products... etc
Title: Re: Shopee.ph
Post by: francism1980 on Aug 22, 2018 at 11:41 PM
Received ordered item (first time) from shopee. And cream white color instead of original black Ang nareceive ko. Tried to click refund/return, but since I received feedback from here na di maganda customer service nila...this will be my last order.
Title: Re: Shopee.ph
Post by: AC on Aug 23, 2018 at 05:40 AM
Ako din medyo negative experience ko sa shopee..di nga sila tumutulong for refunds. Kung bags upto seller talaga kung willing sila isoli pera. Pero mura kaya bumibili parin ako just expecting worst quality nalang. Hehe
Pero kahit sa lazada naka experience nadin ako bad sellers. Fakes... Not luxury branded goods ha. Xiaomi mi band watch lang nakakuha pako fake dun. Complained pinadala ko thru lbc. Di naman din sinoli ng lazada pera ko. Hehe 6mo ago na yun. So if medyo mahal or medyo madami fake ng binibili niyo like memory cards and hand bags. Make sure you buy from reputable seller. Hehe
Title: Re: Shopee.ph
Post by: anya618 on Aug 23, 2018 at 05:41 AM
Ako din medyo negative experience ko sa shopee..di nga sila tumutulong for refunds. Kung bags upto seller talaga kung willing sila isoli pera. Pero mura kaya bumibili parin ako just expecting worst quality nalang. Hehe

kaya puro COD lang ako pag shopee
Title: Re: Shopee.ph
Post by: Peeves on Aug 23, 2018 at 10:58 AM
nag improve na ba shipping ng Shopee (Black Arrow)? twice na failed to deliver daw yung COD orders ko, but never received a notification na for delivery na.
Title: Re: Shopee.ph
Post by: rochie on Aug 23, 2018 at 11:05 AM
nag improve na ba shipping ng Shopee (Black Arrow)? twice na failed to deliver daw yung COD orders ko, but never received a notification na for delivery na.

minsan sir nasa courier din yan,meron courier na tamad or minsan cutoff time na so hindi na ihahatid,kasi dati naalala ko biglang nawala black arrow nung tinanong ko yung regular na naghahatid sa akin ang sabi ay nag "strike" daw sila ng ilang araw kasi hindi daw sila binabayaran ng OT pay pag lumagpas sila ng 8 hours sa pagdedeliver.
Title: Re: Shopee.ph
Post by: oznola on Aug 23, 2018 at 12:14 PM
overall i think malaki naman naging improvement ni Shopee. mukhang nagkaka budget na din sila to level with Lazada. nakuha na kumuha ng endorser eh.
Title: Re: Shopee.ph
Post by: azzileur on Aug 29, 2018 at 03:12 PM
Just finalized my first order.  OKs yung pwede mag-apply ng multiple valid vouchers sa isang order, tapos COD payment option!  Sana i-ship ng overseas seller sooner than 7 days pre-order...
Title: Re: Shopee.ph
Post by: Tha_Mann on Aug 30, 2018 at 06:47 AM
nag improve na ba shipping ng Shopee (Black Arrow)? twice na failed to deliver daw yung COD orders ko, but never received a notification na for delivery na.

nababagalan ako sa Black Arrow, buti ngayon may option na kung sino gusto mo mag deliver kaya I chose Xpost/LBC mas mahal lang yata ng 5-10 pesos delivery charge.
Title: Re: Shopee.ph
Post by: anya618 on Aug 30, 2018 at 07:07 AM
pansin ko din mas mabilis na shipping ng shopee ngayon
Title: Re: Shopee.ph
Post by: shoktongxxx on Aug 30, 2018 at 10:38 PM
mabilis na shipping nila wag lang matapat may holiday dun lang ma delay ang shipment ng item.
Title: Re: Shopee.ph
Post by: anya618 on Sep 07, 2018 at 10:06 AM
(https://i.imgur.com/6KLKQLv.png)

citibank promo
Title: Re: Shopee.ph
Post by: sdsmds on Sep 10, 2018 at 02:15 PM
true ba yung mga free shipping sa shopee? i ordered kse 1st time & the free shipping vouchers hindi accessible dead link & yung if you reach certain amount na na reach ko still i have shipping charge. flase advertising ba ito? chat w the seller its out of their hand daw yung free shipping kundi sa shopee.  ganda pa naman ng endorser nila tapos fake yata hehehe
Title: Re: Shopee.ph
Post by: azzileur on Sep 11, 2018 at 10:37 AM
true ba yung mga free shipping sa shopee? i ordered kse 1st time & the free shipping vouchers hindi accessible dead link & yung if you reach certain amount na na reach ko still i have shipping charge. flase advertising ba ito? chat w the seller its out of their hand daw yung free shipping kundi sa shopee.  ganda pa naman ng endorser nila tapos fake yata hehehe
Try mo lang uli re-apply yung free shipping vouchers.  Nangyari na rin sakin yan pero naayos naman after retrying.
Title: Re: Shopee.ph
Post by: sdsmds on Sep 11, 2018 at 11:51 AM
Try mo lang uli re-apply yung free shipping vouchers.  Nangyari na rin sakin yan pero naayos naman after retrying.
Nag down daw server nila kaya nag hung. Thanks bro
Title: Re: Shopee.ph
Post by: anya618 on Sep 20, 2018 at 10:06 AM
3 free shipping vouchers lang ba talaga binibigay nila per month?
Title: Re: Shopee.ph
Post by: rochie on Sep 20, 2018 at 01:31 PM
3 free shipping vouchers lang ba talaga binibigay nila per month?

oo, ganun din kasi natatanggap ko lagi.
Title: Re: Shopee.ph
Post by: anya618 on Sep 20, 2018 at 01:40 PM
oo, ganun din kasi natatanggap ko lagi.

10 days pa bago me new vouchers
Title: Re: Shopee.ph
Post by: rochie on Sep 20, 2018 at 01:47 PM
kaya iniipon ko din muna mga order ko para isahan lang pag meron voucher,dati kasi meron ako binili na mga maliliit na item lang,langya yung shipping fee ko katumbas din nung presyo nung mga items na binili ko sa ibat-ibang seller hahahahaha
Title: Re: Shopee.ph
Post by: t-bone on Sep 20, 2018 at 02:28 PM
Sa Shopee-pi-pi-pi-pi-pi-pi...............ang dami-mi-mi-mi-mi-mi-mi  ;D
Title: Re: Shopee.ph
Post by: rochie on Sep 25, 2018 at 03:02 PM
badtrip tong 2GO, since Friday pa laging nag sesend ng SMS sa akin na idedeliver na daw yung 3 items ko pero until now wala pa ding dumadating na courier,tinext ko yung regular 2GO courier na naghahatid sa akin hindi daw kasi siya ang nakaassign dito sa area ko. nag email ako sa CS ang sabi failed daw yung attempt nung Friday dahil sarado yung unit/office, duh 24/7 ang operation namin at laging may tao dito tsaka may doorbell naman sa door namin kung naka lock.
Title: Re: Shopee.ph
Post by: anya618 on Oct 01, 2018 at 12:22 PM
me free shipping voucher na ulit  >:D
Title: Re: Shopee.ph
Post by: yonsei55 on Oct 15, 2018 at 01:31 AM
ganun pa rin ba shipping fee? per store pa rin?
Title: Re: Shopee.ph
Post by: RXV on Oct 15, 2018 at 11:17 AM
Yes, per store.

But if you apply their Free Shipping Voucher in one CART payment (even if multiple sellers), free shipping fee will apply to all sellers (as long as it meets the minimum amount, which I think is P500)
Title: Re: Shopee.ph
Post by: RXV on Oct 15, 2018 at 11:18 AM
By the way, Shopee is offering Free Shipping today with just a minimum order of P250.

Sa mga gustong bumili ng items na P250 lang na free shipping and COD
Title: Re: Shopee.ph
Post by: oznola on Oct 15, 2018 at 11:22 AM
^thank you! will take advantage
Title: Re: Shopee.ph
Post by: RXV on Oct 15, 2018 at 03:52 PM
Also, they currently have a P200 off voucher for a minimum of P2,000 purchase today
Title: Re: Shopee.ph
Post by: anya618 on Oct 16, 2018 at 06:05 AM
By the way, Shopee is offering Free Shipping today with just a minimum order of P250.

Sa mga gustong bumili ng items na P250 lang na free shipping and COD

Also, they currently have a P200 off voucher for a minimum of P2,000 purchase today


thanks, kakagamit ko lang pareho nito ^-^
Title: Re: Shopee.ph
Post by: Blackstar on Nov 30, 2018 at 05:27 PM
Any vouchers mga sir? Planning to purchase an ssd sana. :)
Title: Re: Shopee.ph
Post by: anya618 on Dec 11, 2018 at 03:10 PM
meron 200 off 1000 ang PNB and metrobank card until tomorrow
Title: Re: Shopee.ph
Post by: oznola on Dec 11, 2018 at 03:43 PM
Same with BDO

Enjoy P200 OFF for a min. spend of P1,000 at Shopee's 12.12 Big Christmas Sale with your BDO Credit Card unil 12/12/18. See bit.ly/BDOShopee for T&C.
Title: Re: Shopee.ph
Post by: RXV on Dec 12, 2018 at 01:33 AM
Shopee:
EBV250  - Get P250 off for a minimum of P1500 total purchase

EBV500 - Get P500 off for a minimum of P3000 total purchase

Tapos isabay sa BDO or PNB or Metrobank credit card payment for maximum savings. Sa mga nagbabalak bumili ng SSDs diyan :)
Title: Re: Shopee.ph
Post by: RXV on Dec 12, 2018 at 01:39 AM
That is valid only until Dec.12 BTW.

Sa nagbabalak naman bumili ng cellphone around P10k bracket. Maraming nakasale na Xiaomi, Huawei, Honor, Oppo and other phones ngayon. Usually around P1k discount for a P10k phone, di pa kasama yung voucher discount.

EBV850 - P850 off for minimum P8500 purchase, tapos sabayan ng BDO, PNB or Metrobank card as stated above
Title: Re: Shopee.ph
Post by: RXV on Dec 12, 2018 at 07:20 AM
Note to buyers of SSDs and RAMs: there are class A imitations being sold in Shopee. Please buy only from the reputable shops and/or with high ratings. Kingston and Western Digital brand comes to mind
Title: Re: Shopee.ph
Post by: anya618 on Dec 14, 2018 at 11:41 AM
mabilis shipping ng shopee ngayon ah
ordered dec 10, dumating kahapon  ^-^
Title: Re: Shopee.ph
Post by: anya618 on Dec 21, 2018 at 09:46 AM
any vouchers?
Title: Re: Shopee.ph
Post by: RXV on Dec 21, 2018 at 11:43 AM
mabilis shipping ng shopee ngayon ah
ordered dec 10, dumating kahapon  ^-^

Nagiimprove na ng konti shipping time nila, but mas mabagal pa rin kesa Lazada ng konti, but at least improving.

As  of now, parang wala pa vouchers. Hula ko naghahanda sila for start of next year. Kung may 9.9 (sept.9), 10.10(oct.10), 11.11 (nov.11) at 12.12 (dec.12), malamang maglalabanan na naman sila ni Lazada sa 1.1    :D
Title: Re: Shopee.ph
Post by: Oloap on Dec 21, 2018 at 01:34 PM
Ang husay ng Shopee. First time to order.

AND THE EFFING COURIER LOST MY ITEM.
(Do not use BLACK ARROW ever).
Title: Re: Shopee.ph
Post by: oznola on Dec 21, 2018 at 01:51 PM
^napupunta sa black hole! lol


I have 3 pending orders currently. nagkamali ako at nag order pa ako ngayong holiday. sana naman ma-deliver na nasa bahay kami
Title: Re: Shopee.ph
Post by: oznola on Jan 15, 2019 at 08:13 AM
(https://i.imgur.com/ALMXIoX.png)

so, i initiated a return last week and the seller did not respond. i got that yesterday. no instructions either on what to do with the item.
Title: Re: Shopee.ph
Post by: RXV on Jan 15, 2019 at 10:06 AM
(https://i.imgur.com/ALMXIoX.png)

so, i initiated a return last week and the seller did not respond. i got that yesterday. no instructions either on what to do with the item.

Sir,

Message the seller directly, and if they do not respond to your message within 1-2 days (give them the benefit of the doubt to respond),
then email Shopee directly at [email protected] para naka-"file" na for dispute.

Better to give pictures as evidence.

If they do not respond to Shopee's dispute claim, Shopee will refund the amount to you. Experience ko sa Shopee, mabilis naman sila magrefund compared to Lazada.

Buti na lang mababa lang yung total amount mo, pero sayang nga rin, fault naman ng seller.

That's why I refrain from ordering on sellers with ratings less than 4.5, marami pa ring unprofessional
Title: Re: Shopee.ph
Post by: oznola on Jan 15, 2019 at 10:18 AM
Sir,

Message the seller directly, and if they do not respond to your message within 1-2 days (give them the benefit of the doubt to respond),
then email Shopee directly at [email protected] para naka-"file" na for dispute.

Better to give pictures as evidence.

If they do not respond to Shopee's dispute claim, Shopee will refund the amount to you. Experience ko sa Shopee, mabilis naman sila magrefund compared to Lazada.

Buti na lang mababa lang yung total amount mo, pero sayang nga rin, fault naman ng seller.

That's why I refrain from ordering on sellers with ratings less than 4.5, marami pa ring unprofessional

thats what i did and the screen capture above is the result. wala din naging response si seller within the given time. i did not receive an email from Shopee either on what to do next.

reading through the return policy kasi, they will inform you to drop off the item at cebuana ata etc. etc..ito walang notification na ganun, just says amount will be refunded sa credit card ko after 3-7 working days.
Title: Re: Shopee.ph
Post by: tigkal on Jan 15, 2019 at 11:47 AM
Pag maliit lang na amount, hindi na nila pinapabalik. Mas malaki pa kasi ang cost sa return kaysa cost of item.
Title: Re: Shopee.ph
Post by: oznola on Jan 15, 2019 at 11:54 AM
mukhang ganun na nga same with small items i ordered with LZD before (wiper arm cap at ang mas panalo yung flip key!)
Title: Re: Shopee.ph
Post by: RXV on Jan 16, 2019 at 12:43 AM
thats what i did and the screen capture above is the result. wala din naging response si seller within the given time. i did not receive an email from Shopee either on what to do next.

reading through the return policy kasi, they will inform you to drop off the item at cebuana ata etc. etc..ito walang notification na ganun, just says amount will be refunded sa credit card ko after 3-7 working days.

If Shopee didn't email you, unahan mo na sila and indicate your order number, para naka-document na agad ang dispute. Kapag nahayaan mo kasi after a number of days, minsan automatic na iclose ng Shopee ang order tapos ibigay na sa seller yung money. Wala ka nang habol kung ganun. Tama si tigkal, usually kapag small amount, hindi na pinapabalik item. But there are sellers na nananadya na ipapabalik pa rin kahit na small amount, lalo na kung inis sayo 😉
Title: Re: Shopee.ph
Post by: oznola on Jan 18, 2019 at 09:26 AM
related to the return/refund process, another item i ordered is being contested by the seller. received email and SMS from Shopee asking me to take a video showing that the item is not working and they are giving me just 24 hours to submit it. jeez. not even 48 hours!


Hi ********,
 
Our Dispute Resolution Team has looked into your case #8888888888 thoroughly and the result is:
FINAL NOTICE!
● Kindly provide a video showing the item is not working for us to include in our investigation.
● Please send the details at [email protected] within 24 hours.
● Kindly note that failure to provide the documents needed may result in cancellation of your request.
Title: Re: Shopee.ph
Post by: Waxx on Jan 18, 2019 at 10:16 AM
related to the return/refund process, another item i ordered is being contested by the seller. received email and SMS from Shopee asking me to take a video showing that the item is not working and they are giving me just 24 hours to submit it. jeez. not even 48 hours!


Hi ********,
 
Our Dispute Resolution Team has looked into your case #8888888888 thoroughly and the result is:
FINAL NOTICE!
● Kindly provide a video showing the item is not working for us to include in our investigation.
● Please send the details at [email protected] within 24 hours.
● Kindly note that failure to provide the documents needed may result in cancellation of your request.

arent they covered by dti terms and conditions? if yes, dapat pwede returns..  next case scenario. email mo shopee.. cc dti.
Title: Re: Shopee.ph
Post by: oznola on Jan 18, 2019 at 10:25 AM
^not sure about that. they do have their own return policy so baka yun talaga ang susundin. this by the way is for an item that is worth less than 300 pesos.

I think i'll continue pushing just to see how they will proceed with return requests especially for items that came from abroad. the seller even messages me asking me to withdraw my refund claim na daw.

Title: Re: Shopee.ph
Post by: AC on Jan 18, 2019 at 03:26 PM
ordered something din... barely above 500 and 2 items were missing worth 70pesos yata...
pmed seller.. told them may kulang.. and they said just to file for return and its ok they will just pay for it...

so filed a return request.. item missing.. hehe
nagulat naman ako... na oppose seller na hindi daw totoo.. hehe
Title: Re: Shopee.ph
Post by: oznola on Jan 29, 2019 at 08:48 AM
so ngayon lang sila nag email ng result. took a good 10 days to process


Quote
Hi *********,
 
Our Dispute Resolution Team has looked into your case #888888888888888 thoroughly and the result is:
● Your request for a refund has been approved.
● We will process your refund within 24 hours.
● Kindly note that you will receive your refund via Shopee wallet.

item was purchased via CC payment btw. oh well, ok na din. No mention either of returning the item.
Title: Re: Shopee.ph
Post by: rochie on Jan 29, 2019 at 10:48 AM
so ngayon lang sila nag email ng result. took a good 10 days to process


item was purchased via CC payment btw. oh well, ok na din. No mention either of returning the item.

ako din may dispute dati kasi dumating yung items na inorder ko basag yung isa,although 4 inorder ko so meron pa din 3 na usable,nirefund sa akin total amount nung 4 items tapos wag ko na daw ibalik,mas malaki pa ata magagastos ng seller kung ibabalik ko pa kasi sila ata mag shoulder ng shipping charge lalo na nasa china yung seller.
Title: Re: Shopee.ph
Post by: oznola on Jan 30, 2019 at 08:54 AM
Got an update that the amount will be refunded. CC reversal instead of store credits that they said the first time. still nothing regarding returning the item.
Title: Re: Shopee.ph
Post by: anya618 on Feb 19, 2019 at 11:21 AM
meron ulit less 300pesos pag cc mo metrobank, pnb, bdo
minimum 1500 purchase
Title: Re: Shopee.ph
Post by: azzileur on Feb 20, 2019 at 04:21 PM
meron ulit less 300pesos pag cc mo metrobank, pnb, bdo
minimum 1500 purchase
kainis wala ako ng lahat na cc na yan!
Title: Re: Shopee.ph
Post by: Mr. Bungle on Mar 02, 2019 at 12:07 PM
First negative experience ko sa Shopee:

Bumili ako ng aircon deflector accessory galing sa isang seller from China. Nireceive yung item ng employee namin pero nung nakita ko, hindi properly sealed yung box tapos walang kasamang screws kaya hindi ko maassemble. Nag file ako ng refund request sa shopee within the alloted time pero dapat daw makipag usap daw ako sa seller so nakipag chat ako at hiningi yung photographic evidence na pinadala ko naman. After that, wala na silang reply tapos nakatanggap na lang ako ng email na dinispute ng seller yung return/refund request ko.

Hayz. P500 lang naman. Charge to experience na lang. Ecommerce has a long way to go dito sa PH.

Update: Nag offer ngayon lang yung seller ng discount voucher. Tanggapin ko na. Not worth my time itong issue na ito.
Title: Re: Shopee.ph
Post by: anya618 on Mar 02, 2019 at 12:09 PM
isang free shipping voucher lang for march?
Title: Re: Shopee.ph
Post by: RXV on Mar 02, 2019 at 12:26 PM
isang free shipping voucher lang for march?

Sir Anya, 4 dapat total yan. Style nila yan e, you have to CLAIM it, for the +3 free vouchers. Pa-hard-to-get pa haha.

Look for their free shipping banner, nandun yun
Title: Re: Shopee.ph
Post by: anya618 on Mar 02, 2019 at 12:28 PM
Sir Anya, 4 dapat total yan. Style nila yan e, you have to CLAIM it, for the +3 free vouchers. Pa-hard-to-get pa haha.

Look for their free shipping banner, nandun yun


thanks nakita ko na. 5 lahat, yung isa valid on march 3 lang
Title: Re: Shopee.ph
Post by: RXV on Mar 02, 2019 at 12:47 PM
First negative experience ko sa Shopee:

Bumili ako ng aircon deflector accessory galing sa isang seller from China. Nireceive yung item ng employee namin pero nung nakita ko, hindi properly sealed yung box tapos walang kasamang screws kaya hindi ko maassemble. Nag file ako ng refund request sa shopee within the alloted time pero dapat daw makipag usap daw ako sa seller so nakipag chat ako at hiningi yung photographic evidence na pinadala ko naman. After that, wala na silang reply tapos nakatanggap na lang ako ng email na dinispute ng seller yung return/refund request ko.

Hayz. P500 lang naman. Charge to experience na lang. Ecommerce has a long way to go dito sa PH.

Update: Nag offer ngayon lang yung seller ng discount voucher. Tanggapin ko na. Not worth my time itong issue na ito.

Hi Mr. Bungle,

Sorry to hear about your experience. I also experienced some of those "defective/wrong items" coming from China, sugal talaga actually e unless proven with many reviews/ratings na. That's why I only buy from reputable/highly-rated stores.

Based on my experience, this is what I do (I almost have a 100% refund rate, expert na ako)

If the item is defective, damaged, or wrong item upon receipt of package, I immediately take a photo of it (and bar code sticker if any) of the item and send a private message (with attached photo) immediately to the seller. And once they respond, I will kindly ask for a refund (be courteous, if not, they will get defensive). Most of them will accept your refund request naman immediately, especially the ones with high ratings (they don't want to tarnish their ratings).

In case they don't respond (within 1-3 days), or get defensive, or try to say an excuse, that's the time I press the return/refund button in the app and then email Shopee directly along with my complaint and picture evidence (dapat kita talaga ang damage/error). Yes it requires some effort/time in your part (lalo na kung matigas talaga ang seller), but usually Shopee in the end will force the seller to refund your money if they see that it's really not your fault.

Some sellers will try to offer you discount or say they will only return partial amount or require you to return the item. I always say NO and demand full refund since it is their fault naman. And I always say that I will not return the item (to the nearest Cebuana Lhullier branch yata), since the cost of petrol/gas will even be greater than the value of the product itself (Basta P500-less). So in the end, I almost always get full refund. Okay refunding system ni Shopee, mabilis sila magtransfer. Unlike sa Lazada, pahirapan minsan.

Please note that I do this not to take advantage, but only because it is my right as a buyer to get the right item that I paid for (I am very considerate to sellers who are very responsive and courteous).

I hope this helps for future purchases (and for other members).
Title: Re: Shopee.ph
Post by: RXV on Mar 02, 2019 at 12:50 PM
thanks nakita ko na. 5 lahat, yung isa valid on march 3 lang

Ah yes oo, may event nga pala sila on 3.3 (March 3). Don't forget to claim your P100 off voucher (P1000 min purchase) found in their 3.3 banner

So better get your money ready hahaha. Gastos na naman :D
Title: Re: Shopee.ph
Post by: oznola on Apr 10, 2019 at 08:59 PM
Tip. Do not setup your Shopee wallet if you purchase via credit card. In the event na mag refund, they will credit it sa wallet instead of credit card charge reversal.
Title: Re: Shopee.ph
Post by: t-bone on Apr 11, 2019 at 12:52 AM
First negative experience ko sa Shopee:

Bumili ako ng aircon deflector accessory galing sa isang seller from China. Nireceive yung item ng employee namin pero nung nakita ko, hindi properly sealed yung box tapos walang kasamang screws kaya hindi ko maassemble. Nag file ako ng refund request sa shopee within the alloted time pero dapat daw makipag usap daw ako sa seller so nakipag chat ako at hiningi yung photographic evidence na pinadala ko naman. After that, wala na silang reply tapos nakatanggap na lang ako ng email na dinispute ng seller yung return/refund request ko.

Hayz. P500 lang naman. Charge to experience na lang. Ecommerce has a long way to go dito sa PH.

Update: Nag offer ngayon lang yung seller ng discount voucher. Tanggapin ko na. Not worth my time itong issue na ito.

Bili ka na lang screws at To Suy. P1 each lang.

Bring your item to fit
Title: Re: Shopee.ph
Post by: wheelee on Apr 11, 2019 at 09:07 AM
...kaya mas maigi may Video lagi ang unboxing  ;)
Title: Re: Shopee.ph
Post by: Dan 'Boss' Green on Apr 11, 2019 at 11:09 PM
 >:D Inapply ko style ko sa lazada sa shopee using different mobile numbers to avail the new customer voucher, hehe nagkaroon ako strike parang sa youtube. Pag inulit ko daw terminate daw nila account. Haha. Warning lng po sa mga nagbabalak din.  :P
Title: Re: Shopee.ph
Post by: RXV on Apr 16, 2019 at 10:32 AM
Heads up to all Shopee users,

It seems that Shopee is slowly (and quietly) increasing their shipping rates.

Before, their "FREE SHIPPING VOUCHER" was capped at P100 discount off shipping rate. Then it became P80 cap.

Now, it is capped at P60 discount.

What does it mean? It means they are slowly increasing their shipping rates, and are slowly creeping into Lazada shipping rate territory.

Dating free shipping talaga, ngayon you pay around P40-60 even if with FREE SHIPPING VOUCHER applied.

I hope they don't mess this one up; one of the reasons why I rarely use Lazada App, because of the standard P50 shipping fee.

I can't blame them for trying to recuperate from higher fuel/logistics costs, but the FREE SHIPPING VOUCHER is a bit misleading.

But still, lesser evil pa rin siya than Lazada (with all that UP TO 90% OFF crap LOL)
Title: Re: Shopee.ph
Post by: anya618 on May 06, 2019 at 09:14 AM
bakit pag desktop isang free shipping voucher lang nalabas? pag mobile 6 ang nakikita ko
Title: Re: Shopee.ph
Post by: RXV on May 06, 2019 at 10:10 AM
bakit pag desktop isang free shipping voucher lang nalabas? pag mobile 6 ang nakikita ko

They (Shopee and Lazada) are more heavily invested in the app (Android, iOS) platform.

Kung papansin mo, most of the promos/vouchers that they release are "App-only".

My guess is because it is more beneficial for them for people to use their apps in mobile form.
Why? Tracking (location tracking), interest patterns (they quietly spy on things that you browse), and because everyone has smart phone nowadays (even in provinces, rural areas)
Title: Re: Shopee.ph
Post by: anya618 on Jun 17, 2019 at 06:53 PM
meron less 12% ang metrobank card every monday
max of 600pesos discount, minimum purchase 1500