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DVD Forum => Stores, Shopping & Rentals => Online Shopping => Topic started by: hemisphere on Oct 18, 2004 at 05:59 PM

Title: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Oct 18, 2004 at 05:59 PM
i have read the Star Wars DVD thread and i was amazed by the fast delivery made by Amazon.com and without customs tax. At first, i thought some members "just got lucky". but it was a surprise of a lifetime when i received a notification from the Air Mail section of our local post office stating that I have a package due for claiming. The PO opted not to deliver the package because it weighs 5.41 pounds. but as a rule, all local mails/package should and would be delivered directly to the shipping address according to the PO officer.

Wow!!!

I checked the package and it was mailed by Royale Logistics Philippines Inc. in behalf of Amazon. And because it's considered a local mail, no customs fees would be imposed to the receiver.. Wow again!!!


I emailed  Amazon immediately and ask if this process is applicable to all packages. should this be case, we will all save a lot of our precious moneys from customs tax and high postage cost. still waiting for Amazon's reply but i hope some of you have inquired about this.

any builds?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 18, 2004 at 07:10 PM
Amazon's immediate reply...


-----------------------------------

Thank you for writing to Amazon.com to let us know that your package
arrived safely.  We hope you enjoy your order .

I apologize for any misunderstanding regarding this shipping method.
Deutsche Post is a worldwide mail carrier with regional shipping hubs
in many countries.  Packages shipped via Deutsche Post are sent to
Deutsche Post's nearest regional shipping hub and then delivered to
customers by their local postal authorities.  Packages sent via
Deutsche Post are not delivered to customers by Deutsche Post unless
Germany is the final destination of the package.

Also, note that the the decision of the delivery is on the sole
discrition of the local postal and custome authorities and not of the
Deutsche Post.  Therefore, it is not guaranteed that every time you
will get you packages delivered to your address directly and they may
sometimes ask you to pick your packages.


---------------------------------

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: krets pulpol on Oct 18, 2004 at 07:23 PM
sssshhhh wag kayo masyado maingay about "not paying dues" in customs, they might discover it.  alam nyo naman ngayon, short ang pilipinas sa budget kaya congress and lawmakers are itching to put taxes on anything.  kahit  text messages and bottled water, gusto lagyan ng tax hahaha kaya ingat lang mga friends.

 ;D 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 18, 2004 at 07:31 PM
naku.. let's lock this thread agad..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hubes on Oct 18, 2004 at 07:54 PM
hi redge. medyo di ko na gets to ah. 

but it was a surprise of a lifetime when i received a notification from the Air Mail section of our local post office stating that I have a package due for claiming. The PO opted not to deliver the package because it weighs 5.41 pounds. but as a rule, all local mails/package should and would be delivered directly to the shipping address according to the PO officer.

Wow!!!

I checked the package and it was mailed by Royale Logistics Philippines Inc. on behalf of Amazon. And because it's considered a local mail, no customs fees would be imposed to the receiver.. Wow again!!!


Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 18, 2004 at 08:16 PM
sir hubes..

got some dvds from amazon tapos pina-ship ko sa Pinas. tapos, i received a notification from the air mail section of the Post Office instead of the Parcel Division.

yun pala.. Royal Logistics was commissioned by Deutsche Post  to send out Amazon packages to their Philippine Addresses. In effect, lumabas na local mail sya kasi it was shipped from Pasay. Local mails are not covered by customs tax..

For $18.00 shipping, items worth more than $100.00, weighs 5.46 lbs, di ako na-tax.. :)



Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hubes on Oct 18, 2004 at 08:27 PM
ah. okay. so parang local package lang yan, just like when we fedex dvds to buyers here in marketplace. but you had to pick them up in post office right?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 18, 2004 at 08:42 PM
exacto mundo.. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Oct 18, 2004 at 09:02 PM
That's good news to all buyers who got their package thru Royale Logistics Phils. Delivery.... :)

how many days it took your latest package....hem?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 18, 2004 at 09:06 PM
about 15 days including 2 weekends.. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Oct 18, 2004 at 09:38 PM
That's better alternative to other shipping options....some Post Offices are reliable already.... :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Oct 18, 2004 at 11:08 PM
So it's (Amazon using Royale Logistics/Deustche Post) not only for items/titles with lots of orders, like Star Wars. When I noticed it and posted it on the Star Wars thread, I assumed it was, since my last Amazon order (quite some time ago) was sent directly.

This is really good news. I hope the local guys don't wisen up--because if they examine the box carefully, they will see Amazon.com markings all over, unless Amazon decides to ship in nondescript boxes.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Oct 19, 2004 at 03:59 PM
Have any of our members experienced the same thing??/ or swerte lang talaga si hemi ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 19, 2004 at 04:29 PM
hehehehehe..  ;D

baby.. maraming nag-post sa Star Wars thread. i guess they would post their experience when they see this thread. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: pfcsabre on Oct 19, 2004 at 04:33 PM
I've experienced this also two times already  ;D weird nga eh it's originally sent to Makati PO -> Royale Logistics (Muntinlupa) -> Muntinlupa PO -> straight to home (Muntinlupa)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 19, 2004 at 04:53 PM
hi.. is it okay if you share the contents of the two packages..  pfcsabre? :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Oct 19, 2004 at 04:56 PM
I wonder if they do the same for big packages like 20 up dvd's :)
Baka maharang at icharge ng malaki ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 19, 2004 at 05:58 PM
ill risk my LOTR ROTK Giftsets and other December releases.. text kita brod baby.. baka makalusot.. :) i think, Royal Logistics covers for customs taxes ala JAC style. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: pfcsabre on Oct 19, 2004 at 06:27 PM
hi.. is it okay if you share the contents of the two packages..  pfcsabre? :)

hmmm... sir hemi I haven't checked that yet separate orders kasi yon eh.  But I think for small packages that can be easily hand carried pwede siguro... I'm ordering my Spiderman Gift Set and ROTK EE na sabay e so let's see what happens...

meron din akong darating na package tatlong series na season 1 lahat (yung sa amazon season 1 sale) kaya lang sineperate nya to two shipments but same delivery date and shipment cost... so kung bulk orders pagdasal nyo na lang na ihiwa-hiwalay ng amazon yung delivery hehehehe  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Oct 20, 2004 at 04:02 PM
ill risk my LOTR ROTK Giftsets and other December releases.. text kita brod baby.. baka makalusot.. :) i think, Royal Logistics covers for customs taxes ala JAC style. :)
Let's wait for more testimonies from our fellow members.Sana hindi mahalata ng taga post office.if this keeps going smoothly.mas maganda at mas mura for all of us. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 20, 2004 at 04:16 PM
agree baby.. people.. please share your experiences. it would only take a minute of your time to post.. so we can save resources and time.

have spoken to someone, based not in GMA, and good news also.. :)


salamat.. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Oct 20, 2004 at 04:53 PM
Waiting for my LOTR-FOTR Gift set from Amazon. Should be here by next week. Hoping for a good news, too.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Oct 20, 2004 at 08:37 PM
thanks jhundv.. so far so good..  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 01, 2004 at 10:24 PM
third package.. delivered straight to my house last week. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Nov 01, 2004 at 10:40 PM
I pre-ordered again at Amazon. I hope this time it gets delivered straight to my house like yours hemisphere.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 01, 2004 at 11:05 PM
I pre-ordered again at Amazon. I hope this time it gets delivered straight to my house like yours hemisphere.  ;D


i wish you all the luck fellow collector. my sis told me about this news re Royale Cargo being bought by  DHL/Deutsch Mail. just cant confirm if its the same company i.e. Royale Cargo.

DHL is the official courier of Amazon for Philippine shipments. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 02, 2004 at 04:03 AM


i wish you all the luck fellow collector. my sis told me about this news re Royale Cargo being bought by  DHL/Deutsch Mail. just cant confirm if its the same company i.e. Royale Cargo.

DHL is the official courier of Amazon for Philippine shipments. :)

so that means no more payment when they deliver the package....   :) hem? My credit card will never rest again.... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 02, 2004 at 08:17 PM
My order which was shipped last Oct. 10 has not yet arrived! I wonder what happened?  Guess I need to visit the Makati PO tomorrow... :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 02, 2004 at 08:30 PM
wow.. what a coincidence. i picked up my ed wood - r2 order from cdwow and i was directed to the second floor admin division. no tax for single title/single disc.

as i was going out, i noticed a number of amazon boxes in the local air mail room waiting to be delivered.. sana isa sa inyo dun sir jhundv..

the PO may send you a notification card and request that you pick it up na lang (without worrying about customs tax) since LOTR gift sets are quite huge and heavy and the mailman is incapable of delivering the package straight to your home. :)



 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 02, 2004 at 08:34 PM
^ Thanks. Hopefully... :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 02, 2004 at 09:02 PM
Hope is good... cause Hope is the largest selling luxury..   ;D joke..

darating yan sir jhundv..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 03, 2004 at 10:04 AM
I just got my LOTR-FOTR gift set from the Makati PO a while ago, after going through their records.  Unfortunately, the package was taxed since there's no indication that the package came from Royal Logistics, but there is a Deutche Post AG tag.  :(

Now I'm worried about my other incoming orders... :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 03, 2004 at 11:54 AM
sir jhundv, where did you claim it? from international parcels division or local mail division?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 03, 2004 at 12:07 PM
^ In the Parcel division.  I hadn't received any notice yet so I just looked at their records and found my package info dated Oct. 27.  Am not sure if I would've not taxed if I had waited for the notice.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kenobi on Nov 03, 2004 at 04:58 PM
I just got my LOTR-FOTR gift set from the Makati PO a while ago, after going through their records.  Unfortunately, the package was taxed since there's no indication that the package came from Royal Logistics, but there is a Deutche Post AG tag.  :(

Now I'm worried about my other incoming orders... :-\

How much did you pay for tax?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 03, 2004 at 05:07 PM
The computed tax was 1,300+  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Y_meeh on Nov 03, 2004 at 05:18 PM
nyaiks! 1300? grabe naman makati PO...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: krets pulpol on Nov 03, 2004 at 05:48 PM
yeah! makati post office is notorious for onerous taxes and duties, so stay away hehe  >:( ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 03, 2004 at 06:41 PM
The computed tax was 1,300+  :)

that's too pricey.....parang DHL din....sorry to hear that Jhundv.... :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 03, 2004 at 06:46 PM
The computed tax was 1,300+  :)

is there a local stamp attached to the package? all of my packages were shipped from Pasay PO?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 03, 2004 at 07:40 PM
yeah! makati post office is notorious for onerous taxes and duties, so stay away hehe  >:( ;D

they thought probably that most people who live in Makati are rich..... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 04, 2004 at 02:41 PM
After my disappointment yesterday about my Amazon package, I was surprised when my other 2 orders (Hellboy Gift set and another LOTR-FOTR Gift set) were delivered just minutes ago straight here at the office. This time there is a Royal Logistics sticker in both boxes. I'm now a happy man!  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Compaq on Nov 04, 2004 at 02:44 PM
Received my Aladdin SE Gift Set... here in the office (my shipping address) ... and yes, via Royale Logistics. This is great! I really feel great!!!

Time to reload (credit card  ;D)

JhunDV We're all happy now!!!

Cheers!!!
Compaq
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 04, 2004 at 02:49 PM
another AMAZON package delivered to our home today. hay salamat..  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 04, 2004 at 03:51 PM
After my disappointment yesterday about my Amazon package, I was surprised when my other 2 orders (Hellboy Gift set and another LOTR-FOTR Gift set) were delivered just minutes ago straight here at the office. This time there is a Royal Logistics sticker in both boxes. I'm now a happy man!  :D

congrats sir.. :) let's send an email to amazon that we are supporting this effort. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 04, 2004 at 05:22 PM
^ Thanks, hem! Sure, I'll email Amazon about this.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Rnold on Nov 18, 2004 at 10:44 AM
Hi, I finally received my orders from Amazon last Tuesday (Nov-16) which shipped last Oct 20 via International Shipping (averages 10-16 days) to San Antonio Village Makati.

The package has a stamp of Royale Logistics.

The box was quite big due to the "Winnie the Pooh Gift Set (123's/ABC's)". It also contained "Winnie the Pooh - A Very Merry Pooh Year" and "Disney's Sing Along Songs - Very Merry Christmas Songs"

No Tax!!! Yehey  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Nov 18, 2004 at 04:46 PM
does anyone know kung hanggang kelan kaya ito? nanghihinayang tuloy ako na nde ako kumuha nung nag-sale ang amazon ng season1 dvds  :'(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Nov 18, 2004 at 05:32 PM
As far I know, this is how they do the international shipping now.  Although I myself still had one shipment coursed through the post office, my last two went through Royal Logistics.  Hopefully, and with such positive feedback from customers, they will continue this procedure.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Nov 19, 2004 at 12:47 PM
lets keep our fingers crossed na hindi pa mahalata ng local post eto. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 20, 2004 at 12:03 AM
I just made my first Amazon order..  ;D was finally convinced by the posts about the Royal Logistics delivery...

My order from Koreandvds shipped 3 weeks ago wala pa rin  :( I went to the post office in Alabang this afternoon to check & what they told me was super stupid talaga - the mail & packages they get are just forwarded to them by the Las Pinas office (understandable)  :-\ So I asked when they were expecting the next batch of mail from the Las Pinas office - ito yung stupid part - hindi nila alam! The old guys manning the desk checked their logbook & even pointed to an entry dated Oct 28 - yun daw yung last time na nagpadala yung Las Pinas sa kanila so try ko raw sa November 28 or pumunta na lang daw ako sa Las Pinas office to check... haaay naku... sir keating! hindi ba counted ito sa mga chargeable offenses against government officials - gross negligence?  >:( ???

By the way... any of you from Alabang expecting packages from Amazon? May 3 boxes ng Amazon doon sa Alabang office...  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 20, 2004 at 12:20 AM
bro. medyo OT yung Koreandvds post but i symphatize. for the record, i have lost so many LE's in Las Pinas PO so you guys may want to rethink your shipping destination. and oftentimes being questioned (until now) kung drugs ang nasa loob ng dvds ko.. nice work but.. nyerk..

anyhow, some members have shipped their star wars dvd sets to muntinlupa PO. you may check star wars thread, bro. and yes, it was delivered straight to their houses..

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 20, 2004 at 10:10 AM
I just made my first Amazon order..  ;D was finally convinced by the posts about the Royal Logistics delivery...

My order from Koreandvds shipped 3 weeks ago wala pa rin  :( I went to the post office in Alabang this afternoon to check & what they told me was super stupid talaga - the mail & packages they get are just forwarded to them by the Las Pinas office (understandable)  :-\ So I asked when they were expecting the next batch of mail from the Las Pinas office - ito yung stupid part - hindi nila alam! The old guys manning the desk checked their logbook & even pointed to an entry dated Oct 28 - yun daw yung last time na nagpadala yung Las Pinas sa kanila so try ko raw sa November 28 or pumunta na lang daw ako sa Las Pinas office to check... haaay naku... sir keating! hindi ba counted ito sa mga chargeable offenses against government officials - gross negligence?  >:( ???

By the way... any of you from Alabang expecting packages from Amazon? May 3 boxes ng Amazon doon sa Alabang office...  ;)

Sorry out of topic mods.....i'll try to consult your problem jeckjeck and see what I can do....as what hemisphere said notorious na pala talaga Las Pinas P.O. Next time maybe you should change your shipping option.

I sympathize with you because its our hard earned money what we spent on dvds....
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 20, 2004 at 09:27 PM
bro. medyo OT yung Koreandvds post but i symphatize. for the record, i have lost so many LE's in Las Pinas PO so you guys may want to rethink your shipping destination. and oftentimes being questioned (until now) kung drugs ang nasa loob ng dvds ko.. nice work but.. nyerk..

anyhow, some members have shipped their star wars dvd sets to muntinlupa PO. you may check star wars thread, bro. and yes, it was delivered straight to their houses..

 8)

Sorry for being OT... inis lang talaga... I'll just switch delivery address to Pasig... nice seeing you guys at the EB by the way...



Sorry out of topic mods.....i'll try to consult your problem jeckjeck and see what I can do....as what hemisphere said notorious na pala talaga Las Pinas P.O. Next time maybe you should change your shipping option.

I sympathize with you because its our hard earned money what we spent on dvds....
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 20, 2004 at 10:10 PM
Question on Royal Logistics delivery... do I need to be present when they deliver the package or will they leave it kahit wala ako like with the security guard at my condo?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 21, 2004 at 12:42 AM
jeck jeck,  nice seeing you also..

from experience, you need to be present during delivery. but when a credible person/representative is available (i.e. relatives), baka ibigay na rin.  ayaw ibigay sa helper namin dati.

enjoy your amazon experience..

 8)




Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 21, 2004 at 01:24 PM
jeck jeck, nice seeing you also..

from experience, you need to be present during delivery. but when a credible person/representative is available (i.e. relatives), baka ibigay na rin. ayaw ibigay sa helper namin dati.

enjoy your amazon experience..

 8)

Thanks sir... looks like I would need to stay home on the estimated delivery dates they gave when I made my order...  :P





Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 04:40 AM
Question again:
If I set up delivery through JAC for my Amazon orders, how can I have Amazon deliver to JAC in the U.S. when my delivery address needs to be the same billing address of the credit card I am using?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 08:02 AM
Question again:
If I set up delivery through JAC for my Amazon orders, how can I have Amazon deliver to JAC in the U.S. when my delivery address needs to be the same billing address of the credit card I am using?  ???

Jeck...you can add Johnny air cargo address in N.Y. as your additional shipping address on your amazon account...I have 4 address in my amazon acct including my home address in the Phil....hope this helps....man. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 08:07 AM
Thanks keating! So even if they say na the shipping address has to be the billing address of the credit card, pwede sa ibang address. The credit card transaction will still go through? Masmabilis through JAC versus Royal Logistics? Cheaper?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 08:13 AM
Welcome jeckjeck....just click on your shipping address to Jac N.Y. after you have added it on your amazon acct....I think 4 single dvds costs P500 plus when you shipped it to JAC just use free shipping at amazon so that you can have more savings.  :) medyo bulky kasi box ng amazon.....

Yup definitely mas mabilis thru JAC than Royal Logistics but sometimes according to Rej....10 days nandito na package mo thru Royal Logistics, yung iba 2-3 weeks arrival.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wedge on Nov 23, 2004 at 08:14 AM
You can also send an item to a recipient (aside from yourself) as long as you're the one paying for it  ;D

I had amazon ship a package to someone I know in Manila but the billing address is my address here in Florida.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wedge on Nov 23, 2004 at 08:19 AM
Got to ask this q: has anyone dealt with QC PO?

I had amazon ship something to the Philippines recently, but I haven't heard from the recipient if she got the package already. I'd like to ask if the item have to go through those customs stuff and the likes and taxes and whatnots...

...nah, anyway, it's not my problem anymore ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Rnold on Nov 23, 2004 at 09:05 AM
Thanks keating! So even if they say na the shipping address has to be the billing address of the credit card, pwede sa ibang address. The credit card transaction will still go through? Masmabilis through JAC versus Royal Logistics? Cheaper?  ???

Hi jeckjeck, thanks for the coffee maker!  :)

Any address you choose will be accepted by Amazon and the transaction will push through...

Depends eh... 1.) free shipping via US c/o JAC NY to JAC Mnl takes about 1-2 weeks. 2.) Royal logistics fastest via international shipping is i've heard 10 days or it would take as long as 3-4 weeks. also, try it first and see if it gets delivered straight to your doorstep or via pickup at post office.

goodluck!

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 06:56 PM
Thanks keating, wedge, & Rnold (hope ur enjoying brewed coffee now because that's the way I like my coffee)! This is what I love about PDVD - a lot of people willing to help out.  :D :D :D

I did get  a confirmation e-mail from Amazon that they already shipped my Seinfeld Seasons 1-3 box sets yesterday via expedited air delivery. ETA is from Dec 1 to 7 - that will be my first delivery from Amazon to Manila. If all goes well with Royal, I'll stick to having them delivery directly to Manila. I paid about only $14 for expedited air delivery for the 2 box sets.  ;D

wedge, the reason I am asking these questions really is because I want to avoid dealing with any post offices here in the Philippines.  >:( A lot of bad experiences already with Makati PO, Las Pinas PO, Alabang PO & ayoko na PO! Sorry OT na PO!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 07:03 PM
Jeckjeck sorry to say this but did you use Expedite Intl shipping in your packages at amazon.com going to Manila?

I think they use DHL courier in that shipping method and it is very pricey and exorbitant dude. Check the other thread on online shopping about the topic DHL sucks....

when I used that before I ended up paying P1800 for just 3 dvds.....i suggest bro just use standard intl shipping....
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 07:17 PM
 :'( :'( :'( :'( :'( :'(
Pinapaiyak mo naman ako keating... huhuhuhu  :'( Excited kasi ako to get the Seinfeld dvds...  :-[
By P1800, are you refering to the shipping cost or some additional costs? I paid a total of $14.99 for the 2 Seinfeld box sets which is about P850.00.

Haaaaayyyy... what problems should I expect with DHL then? BAD TRIP!!!
Malas yata talaga ako sa mga online shopping....  :(

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 07:24 PM
:'( :'( :'( :'( :'( :'(
Pinapaiyak mo naman ako keating... huhuhuhu  :'( Excited kasi ako to get the Seinfeld dvds...  :-[
By P1800, are you refering to the shipping cost or some additional costs? I paid a total of $14.99 for the 2 Seinfeld box sets which is about P850.00.

Haaaaayyyy... what problems should I expect with DHL then? BAD TRIP!!!
Malas yata talaga ako sa mga online shopping....  :(



Naku jeckjeck bro....I truly sympathize with you..... :(.....sorry about that dapat pala na-warningan kita about Expedite Intl shipping......but let's wait and see kung hawak na rin ng Royal Logistics ang DHL so that you'll not pay for their exorbitant fees.....DHL was my first nightmare on online shopping......I was very happy because it has tracking no....ang bilis.....just a few days......DHL  is now knocking at your door and presto.....you'll pay pala...... :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 23, 2004 at 07:26 PM
bro keating, International Expedited is via Deutsch Post.. then Royal Logistics (hopefully). DHL service is Priority International Courier.

My "The Terminal (3 Discs)" Dvd set was shipped through DHL yesterday. I have ordered only one copy to ensure that no tax would be imposed. From experience, packages with more than two dvds are automatically taxed by DHL assigned Customs... also expect a P500 minimum allowance which is budgeted by DHL and is integrated in the customs fees manifest. bear in mind that DHL does not impose tax.. it's the customs assigned to the courier which imposes tax and is only collected by the courier.

For Fighter in the Wind LE order, i was charged P3k for the two sets... but well worth it. Of course, if we can save moneys while enjoying this hobby, that would be better direction/scenario too.

 8)



 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 07:29 PM
By P1800 jeckjeck I paid for DHL charges which includes tax kuno aside from the shipping charges from amazon.....you know man....when my package was delivered to my door step when I saw my bill hindi ko na nabigyan ng softdrink for consolation the messenger.

truly a bad trip experience..... :(

so hemisphere out sa danger zone si jeckjeck? Jeck chin up bro..... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 07:35 PM
my bad keating... victim of my own excitement  :P ... hmmmm... sana nga thru Royal na rin... the last post on the DHL sucks thread was August 2004... when did Royal start doing the shipping for Amazon? Weird naman if they maintain 2 companies for their deliveries... or I'm just trying to comfort myself... Takot ako sa last post ni sir hem... P2400+ taxes for $75 worth of dvds... that really sucks... bale wala ang preorder discount kung ganun... but I am keeping my fingers crossed... I'll call Royal nga bukas...

I'll just stick to R3s and buying from the Marketplace for R1s if things go awry...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 23, 2004 at 07:44 PM
Good thing dude you'll learn from this experience and don't forget to update us how much you paid for.

Chin up bro....its just a small problem compared to my current problems..... ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 23, 2004 at 07:51 PM
cheer up buddy-o! dont confuse yourself. and dont panic! it's contagious.. relax..  ;)

if your package is to be delivered via dhl, you'll receive a tracking number for monitoring. also, when you check your amazon account page, you can track your package and this logo would appear:

(https://images-na.ssl-images-amazon.com/images/G/01/misc/dhl-logo.gif)

otherwise, your package would be delivered using the regular method. hopefully (again), via Royal Logistics. expedited shipping is similar to standard shipping... you just pay higher fees. the delivery time difference is 2-3 days.

my only hope is that our co-members would regularly update this page so we'll know if their packages are delivered by Royal Logistics and forwarded as a local mail or straight to our local PO's from the US.

 

 8)

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 23, 2004 at 08:01 PM

Chin up bro....its just a small problem compared to my current problems..... ;)

Thanks keating & hemisphere... I received a tracking number via e-mail from Amazon yesterday just did not read thru the entire e-mail... I'll probably check my Amazon account later...  :(

Tama ka keating... as another PDVD member, paolorenz, told me before... there are a lot of bigger problems than the problems I have... My problems: shipping fees, which DVD to order next, which AVR to upgrade to... Other's problems: hunger, sickness, unemployment... sorry OT again...  :(





Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 23, 2004 at 08:16 PM
Thanks keating & hemisphere... I received a tracking number via e-mail from Amazon yesterday just did not read thru the entire e-mail... I'll probably check my Amazon account later...  :(

Quote
I did get  a confirmation e-mail from Amazon that they already shipped my Seinfeld Seasons 1-3 box sets yesterday via expedited air delivery. ETA is from Dec 1 to 7 - that will be my first delivery from Amazon to Manila. If all goes well with Royal, I'll stick to having them delivery directly to Manila. I paid about only $14 for expedited air delivery for the 2 box sets.

saw these two posts jeckjeck..

bro, you may want to recheck your account page.. when your package ships via DHL, Estimated Arrival Time is 4-6 days only .

my package was shipped yesterday and Delivery estimate:  Nov 24, 2004 - Nov 29, 2004


 8)

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 24, 2004 at 12:41 AM
Sir hem, I checked my account an medyo weird nga... Please see the screenshot if you can see anything weird as well. First, I am happy walang DHL logo!  ;D If you check the dates though, inconsistent nga with the description...1st the account info shows the package was shipped Nov. 20 when the e-mail I got said it was shipped Nov. 22 - can this be because they ship only on business days?. If you look at the estimates as well for the ETA Dec 1 to 7, if I make my own calculations based on their shipping descriptions, the latest date I should receive it is Dec. 3. The account info also confirms that Expedited International Shipping is the shipping speed.

Another problem I saw was that the package was shipped to my office address rather tha n my residence which is also my credit card billing address. I was sure I changed the shipping address to my house and did confirm that during the final steps before I confirmed the transaction.  >:( The reason I had it shipped to my house was primarily because of my bad experience with the post office in Alabang/Las Pinas PO  >:( Does this mean I have to deal with those idiots again?!?!

(http://groups.msn.com/_Secure/0QwDdAnQTE4q2qiERJGAQZSOyZg2WL7PBdOO3bdRlpVRT74khsELCFcbCpt3JhKPgrSeSmq4g9Sk2D)

(http://sc.groups.msn.com/tn/FE/61/PinoyDVD/91/ba2.jpg)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 24, 2004 at 12:45 AM
oops hindi kumagat yung indert image... try again... Sir hem, pa check naman if you see anything out of the ordinary...  ???

(http://groups.msn.com/_Secure/0QwDdAnITkIm2qiERJGAQZa8UQalDnV!C7haQK4wd5L8cSO!3NPaumUg0Mxw2u6nMcT9VvgoaIilR8T0PC0Y6rynqvXRrlYm3VwIGnAqhrh8/Amazon.BMP?dc=4675498699652289167)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 24, 2004 at 10:11 AM
jeckjeck, your package was shipped Nov. 20 but amazon was able to update their site and your account only on Nov 22.

amazon has no real time shipping or inventory updates compared to dvdempire which updates all status/processes as it happen.

re estimates, always have a mindset that these are educated guesses based on previous transactions and one can never predict the exact delivery date, regardless of shipping option or speed.

re your shipping address, you may email them the original order form or order  revision notice containing the current intended shipping destination for verification.

i assure you that Amazon would gladly rectify the situation.

 8)



Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Nov 24, 2004 at 03:23 PM
Thanks again sir hemisphere. At least it is not thru DHL (I hope). I just hope the package gets delivered directly to my office by Royal...

Thanks again!  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Nov 24, 2004 at 07:02 PM
Jeckjeck kindly update us regarding your packages if DHL would strike again....if Royal Logistics will deliver it that would be fine.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 25, 2004 at 09:41 AM
anyone knows the contact number of Royal Logistics?

 ::) ::) ::)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 04, 2004 at 06:20 PM
hey.. it seems that Amazon would not be shipping via Royal Logistics this season.. my order (placed Nov 11) has not arrived yet. longest waiting time for me... any updates on your orders..

Nakup.. Madadale ang LOTR gift SET order ko pag nagkataon..

 ??? ??? ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 04, 2004 at 07:04 PM
What do you mean sir? How would they send it then??? Yung Seinfeld box set ko wala pa rin eh...
 :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: number1 on Dec 04, 2004 at 10:09 PM
hey.. it seems that Amazon would not be shipping via Royal Logistics this season.. my order (placed Nov 11) has not arrived yet. longest waiting time for me... any updates on your orders..

Nakup.. Madadale ang LOTR gift SET order ko pag nagkataon..

 ??? ??? ???

My order was sent by Amazon on Nov 10 (their time). On our time, I think it is Nov 11. It still hasn't arrived yet. I hope none of those low life scumbags in the post office discreetly*COUGH*stole it*COUGH* placed in their personal pockets (or bag) for an early Christmas delight.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Dec 06, 2004 at 06:59 PM
Mine too.My orders haven't arived yet.I have a bad experience last time.I have to pick up my package at the local post here in pasay city.And paid for the tax.hindi diretso sa bahay :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 06, 2004 at 09:30 PM
Mine too.My orders haven't arived yet.I have a bad experience last time.I have to pick up my package at the local post here in pasay city.And paid for the tax.hindi diretso sa bahay :(

Patay... If your orders were shipped Nov. 10 and up to now wala pa, paano na yung order ko shipped Nov. 20?!?  :-\

Maybe it's a seasonal thing because of the holidays... i hope
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Dec 07, 2004 at 12:45 PM
My order was shipped last Nov. 18 thru standard airmail international. Until now wala pa rin. Jeckjeck expedite shipping yung sa yo right?

It should arrive within this week..... if my order comes first...then its hit and miss for Royal Logistics.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Dec 07, 2004 at 04:09 PM
I have 3 orders shipped before Nov 12 that still haven't arrived yet, but my order of Schindler's List Collector's Gift Set which was shipped Nov 12 arrived yesterday thru Royal Logistics. I'm now hoping for my other orders to arrive thru Royal Logistics, too.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 07, 2004 at 09:45 PM
My order was shipped last Nov. 18 thru standard airmail international. Until now wala pa rin. Jeckjeck expedite shipping yung sa yo right?

It should arrive within this week..... if my order comes first...then its hit and miss for Royal Logistics.

Yep, had it sent thru expedited international shipping.. estimated ETA was from Dec. 1 to 7 so delayed na talaga but as JhnuDV has pointed out also, mukhang hit & miss nga, lugi lang me because of the extra shipping fee I paid for the expedited service... Okay lang actually as long as it gets to me...  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Dec 08, 2004 at 07:42 AM
Got my package yesterday thru notice at our local P.O. in Caloocan City. Funny it arrived at the same day with my Aunt's balikbayan box from L.A.

I only used standard airmail intl and the date was posted Nov. 25 at the amazon box meaning only one week after it was shipped.... it was already at Royal Logistics!  :)

Jeck jeck and Jhundv just wait maybe it really depends on our local P.O. on how they handle the packages arriving at their offices.

And I have to commend Ray the employee at our local P.O. in Caloocan City really one of our a few good men.  8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 08, 2004 at 03:22 PM
updates:

GOOD NEWS
got my spiderman 2 giftset today. delivered to our home. date shipped nov 27. date received dec 8. delivered via Royal Logistics. :)


BAD NEWS
previous orders shipped nov 11. no signs of delivery til now. :( replacement shipped by amazon via expidited shipping option.


 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Dec 08, 2004 at 03:37 PM
updates:

GOOD NEWS
got my spiderman 2 giftset today. delivered to our home. date shipped nov 27. date received dec 8. delivered via Royal Logistics. :)
 8)

My order was shipped Dec 2, sana dumating para may good news din ako :D :D :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: number1 on Dec 08, 2004 at 03:57 PM
updates:

BAD NEWS
previous orders shipped nov 11. no signs of delivery til now. :( replacement shipped by amazon via expidited shipping option.


This is indeed a REAL bad news for me also, as my package shipped at the same date as yours. I don't know if I should ask for a replacement right now since Amazon said "Delivery estimate:December 8, 2004 - December 21, 2004". Even if I do ask for a replacement, how do I go about it (process?, steps?, etc) ? Thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 08, 2004 at 04:01 PM
number1,  make sure you report the incident to amazon. the allotted time as per policy is shorter than the delivery estimate placed in your account. once emailed, Amazon would either opt  to send a replacement or ask you to wait a little more. Placing a free gift message always do magic for me.. starting with.. hope you receive this free gift...

email them, they would be happy to assist you. but be patient..  8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Dec 08, 2004 at 04:06 PM
My order was shipped on November 16 via regular International Shipping. I got a parcel notice today but not from Araneta Center Cubao Post Office but from the QC Central Post Office near East Avenue. I plan to pick it up tomorrow.

I don't know if this is good news or bad news.  :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Rnold on Dec 08, 2004 at 04:42 PM
my order from amazon shipped last nov-17 and arrived this morning straight to my doorstep via royale logistics... no tax! yehey!!!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: number1 on Dec 08, 2004 at 09:15 PM
number1,  make sure you report the incident to amazon. the allotted time as per policy is shorter than the delivery estimate placed in your account. once emailed, Amazon would either opt  to send a replacement or ask you to wait a little more. Placing a free gift message always do magic for me.. starting with.. hope you receive this free gift...

email them, they would be happy to assist you. but be patient..  8)

Thanks for the tip hemi! They already replied to my message and said that I should wait til Dec 24. And if its still not here, I'll have to contact them again.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Dec 09, 2004 at 02:19 PM
Hi guys, I don't know if this is the proper forum to post this but here it goes....

I just ordered Pianist from Amazon.ca. It was shipped this morning, its just that there is no Tracking #. Ganun ba tlaga?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Dec 10, 2004 at 08:43 AM
My order was shipped on November 16 via regular International Shipping. I got a parcel notice today but not from Araneta Center Cubao Post Office but from the QC Central Post Office near East Avenue. I plan to pick it up tomorrow.

I don't know if this is good news or bad news.  :(

Well, turns out to be good news. Got my package yesterday. Did not pay anything, not even the P30 inspection fee!

The customs guy seemed kind. He pointed out that as long as the package is below $50 it's alright (meaning no fees).

By the way, this shipped via Royal Logistics. I'm just wondering why QC Post Offices still don't send it straight to me like the others.

As to Edgar's question, if it's the standard shipping, yes, there is no tracking no.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Dec 10, 2004 at 09:15 AM
As to Edgar's question, if it's the standard shipping, yes, there is no tracking no.

Thanks  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 10, 2004 at 08:59 PM

By the way, this shipped via Royal Logistics. I'm just wondering why QC Post Offices still don't send it straight to me like the others.


depends.. in my case, when the package is too big or heavy to be delivered, the mailman opts to leave it in the PO for claiming. this would ensure full protection and less liability for the PO in case of damage and lost..

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 10, 2004 at 10:19 PM
Just got a notice from the Alabang PO that I have a package for pick up. Monday ko na makukuha though. Hope this is the one from Amazon... Also expecting a package kasi from Koreandvds.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Dec 10, 2004 at 11:17 PM


depends.. in my case, when the package is too big or heavy to be delivered, the mailman opts to leave it in the PO for claiming. this would ensure full protection and less liability for the PO in case of damage and lost..

 8)

He he well in my case, I guess, the weight of 1 DVD -- with no fancy box like Troy or anything -- inside Amazon's oversized box was too much to bear.   :) ???

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 11, 2004 at 06:27 AM
Good News!!

Amazon Standard Shipping Via Royal Logistics:
Items shipped on December 3, 2004
Item Received on December 10, 2004



7 DAYS!!!


WOW!!! Really fast....

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 11, 2004 at 07:59 AM
Ano ito sir hem? Standart International Shipping?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Dec 11, 2004 at 01:00 PM
Good News!!

Amazon Standard Shipping Via Royal Logistics:
Items shipped on December 3, 2004
Item Received on December 10, 2004



7 DAYS!!!


WOW!!! Really fast....

 8)

Good news really for our packages hemisphere..... :) but bad for my visa card.... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 11, 2004 at 02:01 PM
Ano ito sir hem? Standart International Shipping?

yup.. Standard International Shipping!!   ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 11, 2004 at 02:34 PM
Omigosh! Mukhang on-line ako tonight! 7 days for standard shipping! Wow! I hope this wasn't just a fluke!  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 11, 2004 at 06:16 PM
Omigosh! Mukhang on-line ako tonight! 7 days for standard shipping! Wow! I hope this wasn't just a fluke!  ;D


good luck jeckjeck.. i would always recommend that everyone accentuate the positive..  and email amazon about the fast and convenient shipping development that we all have been experiencing with Royale Logistics.

:)


unfortunately (for me), one of my orders (shipped november 11) has not arrived still.. :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 13, 2004 at 06:38 PM
Good news! Good news! I already have my Seinfeld Seasons 1-2 & Season 3 box sets!! No taxes! Just paid the standard P30 fee at the Alabang PO. I am so happy!  ;D ;D ;D ;D ;D ;D
Markings on the box show it was received by Pasay City Central PO on Dec. 6 and Alabang PO got it Dec. 10. It has a Royale Logistocs sticker also. 
One thing though, the box was obviously opened (for inspection?). The side flap was forced open and a bit torn then was retaped using packing tape. Even if you peek inside though, wala ka ring makita masyado because of the bubble wrap. If I didn't know any better, I wouldn't think na Seinfeld Box sets ang laman ng box ;D



Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 14, 2004 at 02:33 AM


unfortunately (for me), one of my orders (shipped november 11) has not arrived still.. :(

my order, shipped nov 11, just arrived. Via Royale Cargo Logistics too..  it was very much delayed..   ???


congrats jeckjeck.. are you sure you have to pay P30.00 to claim your package?  is it common practice that PO collects P30.00 for storage or parcel fees for local mails? from experience, i was not yet billed for local mails/packages pick up.

is this a policy? anyone knows?

 ???
 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 14, 2004 at 04:02 AM


my order, shipped nov 11, just arrived. Via Royale Cargo Logistics too..  it was very much delayed..   ???


congrats jeckjeck.. are you sure you have to pay P30.00 to claim your package?  is it common practice that PO collects P30.00 for storage or parcel fees for local mails? from experience, i was not yet billed for local mails/packages pick up.

is this a policy? anyone knows?

 ???
 

All the notices I got from the P.O. have a stamp stating P30. Even before when I had to pick up stuff from the Makati PO. I think its standard.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kenobi on Dec 14, 2004 at 09:57 AM
My Spiderman 2 giftset was delivered yesterday straight to my home and I didn't pay anything, even the box is sealed  :)

It was shipped last Nov. 24 (US Time) and it took 18 days to delivered (thru Royale Logistics). This is my first time to use the International Standard Shipping from Amazon and I'm very happy of the result.   ;D

Thank you guys for your comments, I was convinced to use this kind of shipping method.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Dec 14, 2004 at 11:35 AM
My order which was shipped Nov. 10 finally arrived yesterday via Royal Logistics.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: dyobbs on Dec 14, 2004 at 02:14 PM
My order was shipped on November 16 via regular International Shipping. I got a parcel notice today but not from Araneta Center Cubao Post Office but from the QC Central Post Office near East Avenue. I plan to pick it up tomorrow.

I don't know if this is good news or bad news. :(

Gaol hi,

           How's it? Did you pay taxes and duties?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kawboy on Dec 15, 2004 at 01:39 AM
mga chong, what would happen if they went to my house and no one is around to receive the package?
I am currently out of the country, I am expecting my mom to receive the package on my behalf. ala kayang issue dun?  :) thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Dec 15, 2004 at 11:55 AM
mga chong, what would happen if they went to my house and no one is around to receive the package?
I am currently out of the country, I am expecting my mom to receive the package on my behalf. ala kayang issue dun?  :) thanks!

It's ok as long as there's someone to receive the package.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kawboy on Dec 15, 2004 at 10:56 PM


It's ok as long as there's someone to receive the package.  :)

Thanks Bro Jhun,  :) what if alang maabutan? would they slip in a note for me to claim sa Post office? or just leave the package there?  Layas din kasi ang mom ko e....  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Dec 16, 2004 at 12:05 PM


Thanks Bro Jhun,  :) what if alang maabutan? would they slip in a note for me to claim sa Post office? or just leave the package there?  Layas din kasi ang mom ko e....  ;D

They won't leave the package.  They will notify you later to claim the package from the Post Office.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 16, 2004 at 07:04 PM
OP but just want to share oting katangahan ko...

I ordered several discs from Amazon recently and as before had them shipped to Manila... shipping cost added close to P1000 to the total bill... Packages scheduled to arrive mid to late January....
I completely forgot that my tita has been in Houston since last week and will be coming before New year... should've had orders shipped to her... stupid me!  :( cheaper na sana... faster pa...  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kawboy on Dec 16, 2004 at 10:16 PM
Thanks again for the reply. I just phoned home.
dumating na pala nung tuesday pa..... at no extra cost!  ;D
yipee!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 19, 2004 at 10:52 AM
this is a very convenient way to purchase dvds online.  shipping cost would vary from $2.5 - $4.00 and you get your dvds straight to your home.

unfortunately, for some international parcel PO peepz, business has declined. i have visited three (3) POs already and this is a black friday news for them. it has been three months and no amazon US shipment has arrived. oh well, i guess from this day on, they should learn to rethink their old ways and treat collectors and consumers in general with respect.. "crocodile" mentality came to an end.. at least from AMAZON US standpoint.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Dec 20, 2004 at 11:17 AM
 My order was shipped Dec 3, Wala Pa ??? Ano kaya posibleng nagyari :'(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 20, 2004 at 09:56 PM
bro.. mine was shipped first week of december and it has not arrived yet.. maybe just the usual delay.. if the delivery estimate has passed, do write and inform them about the status..

good luck.. :)

 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Dec 21, 2004 at 08:56 AM
Buti na lang may Hemisphere sa Pdvd  ;D ;D ;D

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 21, 2004 at 06:10 PM
Buti na lang may Hemisphere sa Pdvd  ;D ;D ;D



asus sir.. di naman.. too much battles made me a wiser collector lang...  pero tengks..   ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Dec 23, 2004 at 11:27 AM
My Matrix Limited Collector's Set that was shipped last Dec 3 finally arrived.   :)
The sad news is that it wasn't delivered by Royal Logistics,  I had to get it from the post office where I was charged 1.6k worth of taxes.   :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: random on Dec 23, 2004 at 01:01 PM
My LOTR EE Trilogy was shipped December 13, got it December 18 from the post office pero walang charge. ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 23, 2004 at 02:20 PM
My Matrix Limited Collector's Set that was shipped last Dec 3 finally arrived.   :)
The sad news is that it wasn't delivered by Royal Logistics,  I had to get it from the post office where I was charged 1.6k worth of taxes.   :(

too bad.. jhundv, did you use standard shipping? my order was shipped expedited and to date, still no sign of delivery while my other amazon orders shipped standard has arrived today..

even at 10,000 miles, i never thought this package lost or delay would be this contagious.. LOL.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 23, 2004 at 08:20 PM
Why are Amazon & Royal so inconsistent? I remember sir hem you receiving your package in just 7 days with Standard Int'l. I ordered a box set via Expedited and got it after close to 4 weeks (although with in their target date). Tapos, sometimes packages go thru Royal other times sa PO.  ???

That incident with JhunDV is really unfortunate... did you get an official receipt JhunDV? Yung official one issued by government agencies? Makes me wonder how my package arriving mid-January would be treated...  :-\

I guess ordering from Amazon is like Russian roulette now... You wouldn't know if you'll get the "bullet" on your next order...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 27, 2004 at 10:55 PM
agree sir jeckjeck, it is indeed a gamble..

---------


just to share, i placed almost 20 dvds in my cart and proceeded with the checkout process.. details as follows:

Shipping estimate: December 31, 2009
Delivery estimate: January 25, 2010 - January 31, 2010


LOL.. cant stop laughing.. tagal naman.. baka abutan na ako ng blue ray.. just emailed them to confirm.

 8)

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 27, 2004 at 11:42 PM
given the inconsistencies, i think the best way to ship would be via JAC
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 28, 2004 at 12:06 PM
jeckjeck.. this is amazon's reply to my inquiry regarding the 2010 shipping estimate:


----------

Our latest information indicates that "My Own Private Idaho -
Criterion Collection"
and "Kagemusha - Criterion Collection" has not
yet been released and the expected release date is not known.  Our
suppliers have supplied the 2010 release date simply as a stand-in
until they have more definite information.

---------

sounds logical to me..

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 29, 2004 at 02:35 AM
Amazingly logical sir hem...  ;D
Medyo OP but I heard on CNN that Amazon achieved record sales this holiday season 2004... Dahil siguro sa LOTR at Matrix 'to plus their other new releases... Ilang percent kaya ang contribution ng Philippine buyers specifically pinoydvd members  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 29, 2004 at 03:23 AM
not sure if the Philippine market comprises a big chunk of their business. i guess North America and Europe still pushed Amazon's skyhigh profit. the only people who can give light to your query is firewired and i guess baby.. who once has seen a thousand packages being dumped in a local PO.

i guess.. we just have to support Amazon and be good and honest consumers. after all, it's the best online store we all have ever transact with.

sya nga pala, i have to suggest (to Amazon) if it would be possible to use generic boxes instead of big amazon logos printed on it.. logic behind, this would lessen temptation for PO employees and other courier and thus minimize lost or tampering of packages. and also, to help minimize customs taxes. i may be wrong but.. every amazon box for customs people is a box of gold..  in many ways,  this proposition might help both collectors and amazon.

 8)



 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Dec 29, 2004 at 03:28 AM
That's a great idea hem.. maybe we should start a campaign via one e-mail to them with all our Amazon-registered e-maill addresses listed in lieu of our "signatures"  ;D
This would really benefit them if it would deter theft of Amazon goods here in the Philippines... maybe we could even suggest less bulkier packaging...  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 29, 2004 at 04:03 AM
bulkier packaging is a must for ultimate protection dude.. i dont think we can touch that aspect.

the email campaign is viable. although, i am very doubtful that our numbers would be sufficient to pursue this undertaking. nor would pinoydvd members email amazon and take this suggestion?  but i guess we would have to look at the bright side of things..

also, hope our fellow members would take the time to show appreciation not only to amazon but all the online stores. a simple thank you i have received the order in excellent condition would be appreciated by anyone.. parang sa marketplace feedback lang yan bro..

anyhow, got a PO notification and i think this is not a royale logistics shipment.

oh no!! big boxes straight to the PO??   ???


Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Dec 29, 2004 at 01:00 PM
brod hemi is right.We should e-mail them back just to inform them that you have received the item.if it arives early.give them credit.pampataba ba ng puso.Its away lang para masave ang reputation ng Philippines.Be honest to them.As for the package that some of them ariving "via royal rolistics" or not "via local post (deutche post)"it depend on the size of the shipment and the shipping points of amazon.Amazon has many distributions point spread through out u.s..Verly less chance that your shipment will arive via royal logistic if your order is big or you ordered many dvd's etc.Brod hemi is also right that we should petition amazon to use no print box.MAIINIT kasi sa mata yun sa local post.And also amazon use different types of boxes and the way it was packed from different distribution points.Some are packed with a big shrink wrap with a carton as the size of the base of the box itself.some,they place the actual item or dvd and place alot of small air bags.so big packages is not a problem.it adds up to protect the item.and all amazon packages that arive via royal logistics are sent through pasay post office.for example.they shipped it dec 15.it may take 2-3 days to arive for example makati post office.so it adds up to the delivery time.but the truth is matagal na dito sa Philippines.because its standard delivery.pasa pasa. ;D.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: animated on Jan 03, 2005 at 09:03 PM
hey all.

just wanted to share my experience.

i ordered a boxset from amazon last dec.13 and it was shipped dec.14. it just arrived today via royale logistics phils.  :) i only had to pay the alabang P.O. 30 pesos! sweet!

i'd like to thank you guys for helping me take the online shopping plunge with your feedbacks on amazon and, of course, royale logistics. not bad for my very first order. :) hopefully all of our orders will go through them.

pinoyDVD rocks! you guys rule.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: pchin on Jan 03, 2005 at 09:23 PM
hey all. just wanted to share my experience.

i ordered a boxset from amazon last dec.13 and it was shipped dec.14. it just arrived today via royale logistics phils.  :) i only had to pay the alabang P.O. 30 pesos! sweet!.....

Congrat animated! :) Like everyone else it's always kind of scary taking the first plunge... Wow P30lang, not bad at all  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 03, 2005 at 10:00 PM
hey all.

just wanted to share my experience.

i ordered a boxset from amazon last dec.13 and it was shipped dec.14. it just arrived today via royale logistics phils.  :) i only had to pay the alabang P.O. 30 pesos! sweet!

i'd like to thank you guys for helping me take the online shopping plunge with your feedbacks on amazon and, of course, royale logistics. not bad for my very first order. :) hopefully all of our orders will go through them.

pinoyDVD rocks! you guys rule.  ;D

Congrats animated! Was your order sent thru Standard Shipping or Expedited Int'l? My orders kasi were shipped Dec. 15 via Standard and delivery estimate given by Amazon was January 11 to 17. What was their delivery estimate to you?

Thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: animated on Jan 04, 2005 at 07:12 AM
Congrats animated! Was your order sent thru Standard Shipping or Expedited Int'l? My orders kasi were shipped Dec. 15 via Standard and delivery estimate given by Amazon was January 11 to 17. What was their delivery estimate to you?

Thanks!

jeckjeck,

it was sent through standard int'l shipping. amazon's delivery estimate was january 11-24! i was actually bitching about how long the delivery will take to my friend yesterday then the doorbell rang and my notice from the post office was in the mailbox.  ;D

hehehe... i guess amazon has my room bugged or something.  ;) 

hope your order arrives soon!  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 04, 2005 at 04:15 PM
thanks! enjoy your dvds. what did you order by the way?
I hope my orders arrive soon na rin!
I think the Alabang PO people are better at customer service than at the other POs. Maybe because they deal with a lot more foreigners or business people... We're lucky Alabang PO tayo...  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 04, 2005 at 04:31 PM
how come we dont get charged P30.00 if we need to pick up our amazon (shipped via royale logistics) packages in las pinas?

not that i'm complaining..  i guess we're luckier by 30 bucks per package...   ;D ;D ;D ;D


 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 04, 2005 at 04:48 PM
maybe hem the P30 is for the "customer service." The Alabang PO people are really nice especially the old guy whose name I just forgot... From what I've heard and read here, the Las Pinas PO is BAAAAAAAAD... a crocodile pit...  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 04, 2005 at 04:59 PM
jeckjeck, try not to confuse yourself.  Royale Logistics Shipments are shipped locally therefore im referring to the group/department who handles local mails.

in the context of amazon packages (shipped via royale logistics), i guess LP collectors are still lucky.  8) yun nga lang by P30.00 per package. pero minsan P30.00 lang hirap pa i-haggle sa mga sellers sa marketplace.. LOL!!

on the other hand, the international parcel department of LPPO is a different subject altogether.. not to mention that  they have continually been losing my LE's left and right.. (argh!!) very OT..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 04, 2005 at 05:08 PM
the Alabang PO kasi is very small. Siguro wala pang 30sq. mtrs. yung office nila. I think they only have 4 or 5 employees there... I don't know but all packages I've received so far from Amazon & korean have P30 fees. This was true as well when I received international packages from the Makati Central PO
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 04, 2005 at 05:24 PM
cant comment with that.. i havent tried shipping my amazon orders using makati as a destination point.

 ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: musichelle on Jan 05, 2005 at 07:59 AM
any feedback on Makati PO? especially the one near ayala avenue?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: animated on Jan 05, 2005 at 08:18 AM
thanks! enjoy your dvds. what did you order by the way?
I hope my orders arrive soon na rin!

i ordered the AnimEigo Macross Boxset #1. i've always wanted to see the original macross apart from the robotech dub.  :) and just because i'm a big fanboy. ;D

I think the Alabang PO people are better at customer service than at the other POs. Maybe because they deal with a lot more foreigners or business people... We're lucky Alabang PO tayo...  ;D

yeah. i hope the alabang P.O. doesn't get corrupted.  :) i actually noticed a couple more amazon boxes when i got my package. hope one of those was yours! ;D

on a side note, the guy i talked to said that they might return to their original location (near ATC) within the month.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Jan 05, 2005 at 11:32 AM
any feedback on Makati PO? especially the one near ayala avenue?

Makati PO Customs people charges TAX for DVD/CD orders containing more than 1 item.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 05, 2005 at 11:33 AM
Makati PO Customs people charges TAX for DVD/CD orders containing more than 1 item.

sir jhundv, even with royale logistics shipment?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: moks on Jan 05, 2005 at 12:00 PM
jhundv,

do you have any idea how much does the makati p.o. charge for the star wars trilogy to be delivered to your office let's say along ayala avenue only?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: telemachus on Jan 05, 2005 at 04:42 PM
My friend and I ordered the LOTR-ROTK platinum edition dvd separately. His order was shipped Dec. 18 via standard shipment, mine was shipped Dec 20 via expedited shipment. His order arrived Dec. 28. I'm still waiting for my dvd!! :'( :'( :'(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 05, 2005 at 08:37 PM
My friend and I ordered the LOTR-ROTK platinum edition dvd separately. His order was shipped Dec. 18 via standard shipment, mine was shipped Dec 20 via expedited shipment. His order arrived Dec. 28. I'm still waiting for my dvd!! :'( :'( :'(

worry not.. mine was shipped earlier.. and no signs of arrival whatsoever.. delivery estimate for me (standard shipping) is january 27..  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Jan 06, 2005 at 11:04 AM
sir jhundv, even with royale logistics shipment?

 8)

All my Royal Logistics packages were delivered straight to our office, no fees whatsoever.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Jan 06, 2005 at 11:11 AM
jhundv,

do you have any idea how much does the makati p.o. charge for the star wars trilogy to be delivered to your office let's say along ayala avenue only?

If your order will go through Royal Ligistics, it will be delivered straight to your office without fees.  But if unfortunately it goes through makati p.o., you'll be charged around 800 pesos plus 30 pesos handling fee.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Jan 06, 2005 at 11:41 AM
worry not.. mine was shipped earlier.. and no signs of arrival whatsoever.. delivery estimate for me (standard shipping) is january 27..  :-\

korek si bos redge, lakasan mo loob mo. mine was shipped dec 3!!! wala pa rin  :-[ :-[ :-[
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 06, 2005 at 11:49 AM
korek si bos redge, lakasan mo loob mo. mine was shipped dec 3!!! wala pa rin  :-[ :-[ :-[

kaso.. im dying every minute sir muttley.  LOTR ROTK yung na delay.. :( tagal talaga..   pero all good things to those who wait..

 ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: telemachus on Jan 06, 2005 at 03:35 PM
We should contact Royale Logistics Philippines....anyone knows their contact number? ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: THX1138 on Jan 07, 2005 at 11:45 AM
Got my LOTR ROTK Collector's Gift set last Tuesday via the QC PO.
It was shipped last Dec 18th. It arrived in a gigantic box that they placed in a mail bag.
The mail bag charge is now P100.00. No taxes paid!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 07, 2005 at 12:13 PM
Got my LOTR ROTK Collector's Gift set last Tuesday via the QC PO.
It was shipped last Dec 18th. It arrived in a gigantic box that they placed in a mail bag.
The mail bag charge is now P100.00. No taxes paid!

oh man.. nice to hear this THX.. my LOTR Gift set was shipped..  dec 09, 2004.. til now im still ROTK Gift set - less. i am so frustrated. it seems that im the only person who hasnt watched this film in ee form..

:(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 07, 2005 at 03:09 PM
hmmm... napakainconsistent talaga ng Amazon/Royale... Dec 9 shipment wala pa, Dec 18 dumating na... Mine was shipped Dec 15 but wala pa... yung kay animated shipped Dec. 14, arrived Jan.3 ...  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 07, 2005 at 09:38 PM
hmmm... napakainconsistent talaga ng Amazon/Royale... Dec 9 shipment wala pa, Dec 18 dumating na... Mine was shipped Dec 15 but wala pa... yung kay animated shipped Dec. 14, arrived Jan.3 ...  ???

i guess it's more of PO inconsistencies..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: patring on Jan 09, 2005 at 10:40 PM
my ROTK EE was shipped dec 9 via standard shipping and i got the arrival notice last thursday.  picked it up friday afternoon at the QC PO and didn't have to pay a thing.  just wondering, though.  had an order from koreandvds that arrived just before christmas and i picked it up at the araneta center PO.  i used the same mailing address.  weren't both orders supposed to arrive in one PO only?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 10, 2005 at 02:49 AM
my ROTK EE was shipped dec 9 via standard shipping and i got the arrival notice last thursday.  picked it up friday afternoon at the QC PO and didn't have to pay a thing.  just wondering, though.  had an order from koreandvds that arrived just before christmas and i picked it up at the araneta center PO.  i used the same mailing address.  weren't both orders supposed to arrive in one PO only?

i dont have an answer.. just interested if this is the gift set or just the EE set?


 :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: patring on Jan 11, 2005 at 12:17 AM
it was just the EE. now my problem is getting the box for all three EEs.   :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 11, 2005 at 01:36 AM
it was just the EE. now my problem is getting the box for all three EEs.   :)

LOL.. that's a good one. my LOTR Gift Set and EE package has not arrived yet. january 27 pa ang delivery estimate so i cant file a lost package yet.. in my account, 2 months ang delivery period.... Now, The hardest part is waiting.

problem here is im not too sure how amazon has shipped this package, via royale logistics or deutsch (sp) post.  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Jan 11, 2005 at 07:07 AM
My order arrived last friday, Jan 7, exactly 5 wks after the confirmed shipment. Delivered by Royale Logistics, buti na lang iniwan sa gate guard ng subd. namin  :D

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 11, 2005 at 10:05 AM
My order arrived last friday, Jan 7, exactly 5 wks after the confirmed shipment. Delivered by Royale Logistics, buti na lang iniwan sa gate guard ng subd. namin  :D



nakup.. ako na lang ata ang walang LOTR ROTK.  i checked our PO this am (both international parcel and local mail section) and wala pa nga raw. weird!

package includes LOTR ROTK gift set and one ROTK EE.

my other orders placed recently arrived already. tsk tsk tsk. got three more weeks to wait..   :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Muttley on Jan 11, 2005 at 12:57 PM
relax ka lang bos hem  :) darating yan. ikaw nga dahilan kaya lumakas loob namin eh  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 11, 2005 at 08:23 PM
oki oki oki.. all good things to those who wait..

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: number1 on Jan 11, 2005 at 09:51 PM
nakup.. ako na lang ata ang walang LOTR ROTK.  i checked our PO this am (both international parcel and local mail section) and wala pa nga raw. weird!

package includes LOTR ROTK gift set and one ROTK EE.

my other orders placed recently arrived already. tsk tsk tsk. got three more weeks to wait..   :-\

I think the package/box used for these items will look really BIG, which could attract the eyes of the crocs there in our local post office. If its sent out thru Royal Logistics, for sure its been "picked up"(worse case scenario) by the crocs either at the main post office or the postal branch where you usually pick your packages up.

Let me share with you and other members about my experience regarding with the crocs in Caloocan. Its really funny these crocs, how their eyes will suddenly light up from its usual dopey state at the mere utterance of the words "Amazon" or "Royal Logistics". One time last year near december, my package from amazon via royal logistics arrived at their desks at Nov 27, but I did not get it until dec 14, after I called them up several times. They did not even bother sending a postal notice and they demanded that they be gifted with something (money, of course and that's separate from the "hostage" fees applicable to the package). Imagine, I have to pay these dopey "crocs" extras just so they can operate in their most mindless and mediocre state (doing their job).     

So, Hemi, I really surmise with you. Godspeed, your package arrives soon in good condition.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: telemachus on Jan 12, 2005 at 01:13 PM
Today is the last day(Expected deliver Jan 4-12 on Expedited Deliver) I'm supposed to receive my LOTR-ROTK EE, which is still nowhere in sight. Checked with the pasig post office yesterday and was informed that no amazon package has arrived yet.  :'( :'( :'(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 12, 2005 at 03:37 PM
Today is the last day(Expected deliver Jan 4-12 on Expedited Deliver) I'm supposed to receive my LOTR-ROTK EE, which is still nowhere in sight. Checked with the pasig post office yesterday and was informed that no amazon package has arrived yet.  :'( :'( :'(

keep it cool man! My last package from Amazon arrived at the PO the very last day of the estimate Amazon gave me based on the stamp on the box. Of course it took 3 more days for me to receive the PO notice after that....  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 21, 2005 at 08:21 PM
Update naman guys! Any of you received your December orders already? Mine hasn't arrived yet. Medyo kabado na rin ako since last day of delivery estimate is Monday...

telemachus? hemisphere?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Y_meeh on Jan 21, 2005 at 09:47 PM
I have already received my december 31st order. it arrived last week :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 21, 2005 at 10:56 PM
I have already received my december 31st order. it arrived last week :)

Whaaa!? Dec 31? Mine were shipped Dec 15 eh... Hmmmm...  ???
Y_meeh, were yours shipped Standard or Expedited?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Y_meeh on Jan 22, 2005 at 12:50 AM
Whaaa!? Dec 31? Mine were shipped Dec 15 eh... Hmmmm...  ???
Y_meeh, were yours shipped Standard or Expedited?


Standard dude
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 22, 2005 at 01:24 AM
Yikes!  :'(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 22, 2005 at 07:39 AM
Update naman guys! Any of you received your December orders already? Mine hasn't arrived yet. Medyo kabado na rin ako since last day of delivery estimate is Monday...

telemachus? hemisphere?  ???

yesterday,  i received a package shipped january 9,  2005. it includes Back to the Future Trilogy

(http://images.amazon.com/images/P/B00006AL1E.01._PE30_SCMZZZZZZZ_.jpg)

i  regret to inform you that i have received the version 1 release. worse, the teeth are damaged and the discs all full of scratches. i am not asking for a replacement but rather would ship this back to amazon (at my cost). unfortunately, a number of dvd orders received in the past three months were either lemon, damaged, or simply scratched. 

i have called their attention in explaining this not so rare phenomena. in return they called my attention and issued a warning because of these instances. their point simply states that they would be losing more money if they continue to accommodate my orders.  WHAT?!? after spending thousands of dollars on legitimate dvds and my executive time spent in exchanging correspondences with their not too bright generic emailers...  fine with me.

i am sending BTTF and other dvds to prove my point. i am only one in a million of customers and i think amazon wont really care if they lose my account. actually, because of this, i have opted to minimize my DVD online shopping and focus on LE's instead and if only a good release comes along.  also, i started to question this expensive hobby of mine. after the customs and fedex incidents, i have long asked for a final sign and i have never anticipated that it would come from amazon.  my friends knew better all along.... and my mother's statement, now dignified.

to answer your question, my LOTR ROTK Gift set and EE (and other dvds) have not been received. shipped dec 7, 2004. have to order numerous EE from different online stores for my convenience.  imagine my frustration.. i have placed my orders last october 2 and actually be one of the last collectors to get this dvd essentials so to speak.. btw, my amazon UK and Canada orders shipped november 2004 have not been received.

for someone who orders 3 times a week from online stores, i find it both daunting and difficult to keep my cool and brew patience while i exhale my usual medicine in the morning.. this has got to stop somewhere.

 :(





 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 22, 2005 at 06:03 PM
sorry to hear this hem... napapaisip na rin 2loy ako...  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Compaq on Jan 22, 2005 at 07:03 PM
... hmmm, me thinks.

Medyo naguluhan ata ako, I also ordered/purchase BTTF from Amazon and it was shipped (together with The Fifth Element UE) last January 11. When I checked AMAZON, just now, it says that the Availability of BTTF is on January 25. Eh anong version yung nai-shipped sa akin? Please don't say a word, Am confused ??? I don't remember that notice when I placed my order for BTTF.

BTTF LINK @ AMAZON (http://www.amazon.com/exec/obidos/tg/detail/-/B00006AL1E/qid=1106391101/sr=1-1/ref=sr_1_1/002-3583195-1755267?v=glance&s=dvd)

Items shipped on January 15, 2005:
 Delivery estimate: February 11, 2005 - February 24, 2005
1 package via International Shipping 1 of: The Fifth Element (Ultimate Edition)
1 of: Back to the Future - The Complete Trilogy (Widescreen Edition)


.... well, keeping my fingers crossed..

Cheers!!!
Compaq
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 22, 2005 at 09:10 PM
compaq.. keep your fingers crossed.  i might be wrong though.. the only basis for the distinction of BTTF version 2 is the sticker which says V2.. the one i received has none..  have not opened the dvd set cause ill be shipping this back to amazon US.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: JhunDV on Jan 22, 2005 at 11:27 PM
hem, sorry to hear about your problem with Amazon.  So far, I haven't yet received an email from them in such manner.  And my orders have been delivered well within the estimated delivery period, except in very few cases.  Actually, a replacement copy of a defective title was recently shipped thru DHL so I got the package in only 3 days.  I hope your experience was just an exception to their normal understanding and courteous attitude towards their customers.   :)

As for BTTF, mine is now at the hands of my officemate in Hawaii who'll be back next week.  Now I don't know what I'll do if I got the Version 1 copy.... ???

compaq, January 25 is the re-release date of BTTF, I think.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 23, 2005 at 01:33 AM
anyhow, i figured out that i have a bigger chance of getting these defective materials and packages lost cause of the frequency of ordering.  funny thing is.. amazon made it appear that im the one with the problem and efficiency in all business aspects is consistently high from their end. 

i think most of the marketplace sellers here in pinoydvd know that i am too meticulous about the dvd's pristine and excellent packaging. give me a scratched disc and i wont complain (i might inform you though) but give me a damaged packaging and i will return the merchandise to my dissatisfaction. i have continually called amazon's attention regarding the extra care and quality control of the dvd packaging especially for international orders. to no avail, i keep on receiving these lemons: digipack broken, tins with dents, slip cases with tear, plexiglasses broken.  i have offered to ship these items to them at my cost.. but the generic emails said..  it is the most unwise option. and yes, as per instruction, many preschoolers and film students have productively utilized and benefited from these damaged technological wonders. one of the complaints also are the lost packages which i wont touch since i recently filed my cases with CMEX (?). the PO's assigned should be deliberately investigated. 

at this point, i think it's irrelevant to appeal my case but i explained briefly my perspectives and contact points in my email... and as expected it was answered again by a generic reply. anyhow, my previously placed orders continue to ship one by one as i check my credit card's available balance slowly depleting. but i received not a single correspondence from amazon that the orders were processed.

for 3-4 months now, and all my friends know this, my amazon account has been experiencing a malfunction. weird. it took them a month to fix it. because of this, i was given quite a number of GC's and free shipping privileges.. not knowing that they would take these kind gestures against me. hmp.. well, i advise you guys to refuse the free lunch.

this is a d**n(ed) if you do, d**n(ed) if you dont situation for me. if i tell them "the" plain truth that the packages were lost and products received were sometimes not in pristine condition (damaged even before the items were shipped), i may put the Philippine market in to peril. another point against the Philippine by virtue of the ever growing notion that the Philippines is a "high risk place to ship any merchandise", as quoted from a popular korean dvd online store owner.  should i tell them otherwise, ill not be vindicated. they would think that an unrighteous thing has been done and will be committed under my account. i guess i'll just listen to Mark Twain's when in doubt, tell the truth perspective.. currently, i am still waiting for an unanswered email before the complete coup de grace happens.

anyhow, i hope this is an isolated case.. in the meantime, enjoy your online shopping and your dvds.  go for legitimacy..

good luck guys..

 :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Jan 23, 2005 at 09:00 PM
Hemisphere dude that's another battle to speak of. Your decision is good better limit yourself to the Limited edition releases baka na-delay lang yung mga pending orders mo or something is wrong in our postal mailing system.

Sorry to hear that.  :(

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Jan 24, 2005 at 11:19 AM
Sorry to hear about your travails, Hemisphere. 

What kind of shipping have you been using for your discs?  If you haven't already, maybe you can try a courier like DHL for the stuff you really must have in prisitine condition, like deluxe boxed sets or discs with special packaging. Mas mahal ng di-hamak (not to mention taxes and whatnot), but you won't be using it as often and at least you'll have more peace of mind. Tapos for regular releases or discs that come in amaray cases, then opt for standard shipping on those?

Just a suggestion.  Hope things work out.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 24, 2005 at 02:12 PM
thanks chet.. would refrain from purchasing from Amazon again.  now that the STL has been discontinued indefinitely, no point in pursuing this case any further.

i am shipping my dvds via DHL and PO. with DHL shipment, i have received damaged eternal sunshine CE and poppins dvds (among other titles). slip cases lang ang damaged. pero more than twice nangyari ang scratched discs... weird. sa PO, i have not received so many orders.  i guess.. it's a local conspiracy. tried to address my orders to different people/location, lalo ata naging grabe.

anyhow, would be shipping again via JAC and order again from dvdempire, dvdetective and tower. i dont really mind paying more just as long as the items arrive safely, mint and as advertised. plus, i just dont appreciate labelling my account as delinquent especially after spending more than 5 dollar digits on dvds alone last year.. plus books pa.

now, i understand why people come and go in this hobby.

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jan 24, 2005 at 02:59 PM
Hemisphere dude that's another battle to speak of. Your decision is good better limit yourself to the Limited edition releases baka na-delay lang yung mga pending orders mo or something is wrong in our postal mailing system.


dude, thanks for the heads up. appreciate your reply and stick to LE's instead. regarding the postal processes, i think it's permanent that packages are lost or delayed. the PO cant all of a sudden change its system just because i'm mad.

weird lang kasi amazon cant say if my LOTR ROTK Gift Set and EE were shipped using royale logistics or via deutsch post... both owned/operated by DHL worldwide btw... correct me if am wrong.

i may not live up to my dvd motto .. the harder to get, the better to have. i've measured my limits sir.

 
 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Jan 25, 2005 at 12:37 AM
today was the last day of the delivery estimate but no sign of any notice from the P.O....  :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Jan 25, 2005 at 10:57 AM
My order for a single dvd was shipped via Int'l Standard Shipping on January 6, 2005 and was delivered to my door in Makati on last  January 23, 2005.

Hope this proves useful to those still waiting for orders.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: cineaste on Jan 25, 2005 at 10:58 PM
I get my dvds at Barnes and Noble. For some reason (one of them is the dvds are cheaper, and the books too) I like them better.  Never ever had a problem with them.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 01, 2005 at 05:44 PM
That's it... Looks like my Amazon order will never arrive. Chalk up 2 more discs to lost packages...  >:(

hemisphere, how do I reports this to Amazon???  :P I tried sa site mismo but I cannot find anything there to assist members on lost packages...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 01, 2005 at 06:24 PM
you may check the link:

http://www.amazon.com/gp/help/contact-us/cancelling-changing.html/103-8101552-9453463?

good luck..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 01, 2005 at 06:28 PM
you may check the link:

http://www.amazon.com/gp/help/contact-us/cancelling-changing.html/103-8101552-9453463?

good luck..

Salamat sir... I may need luck. Good thing the dvds are not what I would consider "essential." Just a couple of Chris Rock shows but sayang din ang binayad ko.  :P

From experience, what is Amazon's policy on lost packages.  ???

Thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Compaq on Feb 03, 2005 at 02:12 PM
compaq.. keep your fingers crossed.  i might be wrong though.. the only basis for the distinction of BTTF version 2 is the sticker which says V2.. the one i received has none..  have not opened the dvd set cause ill be shipping this back to amazon US.

 8)


Received my BTTF, together with The Fifth Element UE, today. No sticker or any indication that it's V2. The issue might be late, very late but how will I know that this is v1 or v2?

It doesn't look like this -
(http://images.amazon.com/images/P/B00006AL1E.01.LZZZZZZZ.jpg)

Yung sticker niya is a red/white, oval and sticked in the upper portion of the set

... but in fairness, it was shipped last jan16 and I got the package today, in the office. :)

Cheers!!!
Compaq
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 03, 2005 at 04:02 PM
well..  :-\ :-\

i'm afraid we both got V1 of BTTF...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 04, 2005 at 10:01 AM
I ordered The Pianist from Amazon.ca and the order was shipped Dec8, 2004. The estimated delivery is Jan 19 - Feb 2, 2005. Since my order hasn't harrived yet, I emailed them. They told me "wait until close of business on Feb 9, 2005 for it to arrive". What does this "close of business" mean?

Actually nag-papanic na ko kasi Feb 4 na.

Thanks :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 04, 2005 at 10:24 AM
close of business .. means 6pm, our time.. or close of business hours of your Post Office.

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 04, 2005 at 11:06 AM
Oh i see...I was thinking that they will clsoe my order or sumthing...forgive my ignorance :p Anyway, as i have said...i'm already in the panic mode...can i go directly to the Post Office and ask if they have a package for me that they just haven't sent? Is it even possible that they don't send it immediately to the recepient?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 04, 2005 at 03:27 PM
welcome..

yes. you can check with PO personally and check all the listings that they have.. i have been religously doing that to check my Amazon UK and Ca orders, shipped november 2004. hanggang ngayon wala.. :( ordered The Pianist, Shrek LE and Les Miserables.. tsk tsk tsk..

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 04, 2005 at 05:20 PM
naku mas matagal pa pala yang syo. gd luck satin :) cge ill check mine sa post office. Thanks again.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 05, 2005 at 12:22 PM
naku mas matagal pa pala yang syo. gd luck satin :) cge ill check mine sa post office. Thanks again.

hehehehehe.. you just have to consider yourself lucky sometimes.. and you'll feel good. as for me, no amazon orders for single disc titles.. mga small boxsets na lang. the price difference is slim kasi.. might go for dvdempire or B&N from now on..

 :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Feb 05, 2005 at 05:39 PM
is the royale logistics delivery still being practiced to date? as in no customs charge?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Feb 05, 2005 at 06:13 PM
consider some of you guys lucky. 90% of my package go through customs >:( and have to feed those hungry *#%^#$&. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Feb 06, 2005 at 01:21 AM
is the royale logistics delivery still being practiced to date?

Just received two shipments from Royale Logistics.  One shipped on Janurary 18 and the other January 19.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Feb 06, 2005 at 06:42 AM
is the royale logistics delivery still being practiced to date? as in no customs charge?

Yeah until now. Above 50 bucks I think has customs charge.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 14, 2005 at 04:38 PM
just an FYI, since yung order ko from Amazon.ca hasn't arrived on the estimated date (feb 2) i emailed them Feb 3 regarding my order. They told me to wait until Feb 9 and if still it hasn't arrived, email them again. so that's what i did. The next day, they told me that my package might be lost already so they sent me a new one (priority shipping - DHL) everything free of charge. it arrived today :) so kung sino pa sa inyo may pending, you might want to email them.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 15, 2005 at 12:11 PM
By the way, there is a P538.04 customs fee which was automaticlly charged to my credit card. This is regarding my post above. I guess mas ok na yan kesa wala.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 15, 2005 at 03:37 PM
By the way, there is a P538.04 customs fee which was automaticlly charged to my credit card. This is regarding my post above. I guess mas ok na yan kesa wala.

that's a first! edgar23, was it charged in dollars and converted to peso or peso na talaga? also, who charged it, Amazon.ca?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 15, 2005 at 04:51 PM
Just got my replacement shipment from Amazon today for the lost order I had in December.. they sent this Feb 1 and arrived at Pasay Central PO on Feb 11 then at Alabang PO today... Weird, they usually course my orders through Las Pinas PO not Pasay...  ???

Sad thing is, the box was opened since all the tape was torn off and retaped... there was no bubble wrap or any styro inside the box which was huge for the 2 discs inside... The 2 snapper cases were just wrapped together in plastic and taped to a piece of cardboard... they were just loose inside the box...  :P

Seems to me, the huge Amazon box attracted someone at the PO or wherever but since the discs inside were not really hot items (Chris Rock Bigger and Blacker and Chris Rock Show Vol. 2), binalik na lang...  :-\

Well, at least I got them and only paid P30 again... I still do not have the replacement dvds from koreandvds they sent Jan 10 or 11 for the orders I lost in December also...  :'( I wonder if they will send a 2nd replacement  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Feb 15, 2005 at 05:02 PM
All packages arrived from Amazon via Royal Logistics are all sent through Pasay P.O. Royal Logistics paid all duties and taxes and also for the delivery fee depending on the size of box. 30,60,80,100 pesos respectively.  Royal Logistics personel arrange them in Pasay P.O. twice a week. and it shpuld be delivered to your doorstep free of charge since they are paid already. Brod jeckjeck,bakit may bayad pa ng 30 pesos?  And why do you have to pick it up?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 15, 2005 at 05:09 PM
I do not really know baby. That's the way it has always been here with the Alabang PO whether from Amazon or koreandvds ang order ko...  May P30 and for pick up at their office inside Ayala Alabang Village ???

Kaso sir, dati may order ako from Amazon also coursed through Royal Logistics pero sa Las Pinas PO dumaan based on the stamps...  ??? First time ko to get a package coursed through Pasay PO... I think if I remember correctly...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Feb 15, 2005 at 05:22 PM
I also pick up my packages from our local post because of @$%^%^@% reasons. ;D
and also, Pasay p.o. postmen have no service cars or motorbikes. Not like in Makati,  They have delivery vans to delivery at your doorstep.  kaya swerte ang mga taga Makati if their package is sent through Royal. :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 15, 2005 at 05:26 PM
that's a first! edgar23, was it charged in dollars and converted to peso or peso na talaga? also, who charged it, Amazon.ca?  ???

It was already in pesos. What happened was DHL paid for the customs tax and then they charged me for it.....i think. Actually sinabe na ng amazon.ca that i will be charged for customs tax so expected ko na rin.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Feb 15, 2005 at 05:34 PM
I was also charged by dhl from a replacement from amazon.paid 2,100 for lotr gift set replacement >:(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Feb 20, 2005 at 05:01 AM
Is it safe to orer from Amazon marketplace? I mean yung mga second hand dvds? Do they follow the same payment process as the regular Amazon site?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on Feb 20, 2005 at 06:29 AM
By the way, there is a P538.04 customs fee which was automaticlly charged to my credit card. This is regarding my post above. I guess mas ok na yan kesa wala.

Before DHL will charge you for their custom tax when your package arrive here in Manila na...they changed their policy already.....amazon.ca. That's what happened to me on my first purchase from them......horrible & nightmare although you can easily track your package before DHL comes knocking at your doorstep......I paid P1600 for just four dvds.  :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Feb 20, 2005 at 11:38 AM
Is it safe to orer from Amazon marketplace? I mean yung mga second hand dvds? Do they follow the same payment process as the regular Amazon site?  ???


yes.. there's a separate link for that topic sir jeckjeck. :) you may check it for reference.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: edgar23 on Feb 21, 2005 at 08:12 PM
By the way, there is a P538.04 customs fee which was automaticlly charged to my credit card. This is regarding my post above. I guess mas ok na yan kesa wala.

mali pala....when i verified with the credit card company, yung 538.04 pala is for my cellphone bill (hehe stuoid me)....I thought it was for DHL, and weird kasi nung description nung bill eh... :P hopefully i don't get charged anymore....if so, then the replacement package sent to me by Amazon is completely free.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Mar 03, 2005 at 12:10 PM
guys, opinion/suggestions niyo sana with this toy. my friend is planning to buy this & wants this asap. what's the best option? how about tax issues?  ::)

transformers 20th anniversary optimus prime
http://www.amazon.com/exec/obidos/tg/detail/-/B0001206P6/qid=1109821216/sr=8-1/ref=pd_bbs_1/103-1819135-2492659?v=glance&s=toys&n=507846

thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Mar 03, 2005 at 04:05 PM
guys, opinion/suggestions niyo sana with this toy. my friend is planning to buy this & wants this asap. what's the best option? how about tax issues?  ::)

transformers 20th anniversary optimus prime
http://www.amazon.com/exec/obidos/tg/detail/-/B0001206P6/qid=1109821216/sr=8-1/ref=pd_bbs_1/103-1819135-2492659?v=glance&s=toys&n=507846

thanks!

This query is better placed in another forum.  However, I assume your friend will not take delivery of the item in the Philippines.  IIRC, Amazon doesn't ship toys to the Philippines.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mouldingo on Mar 04, 2005 at 06:16 PM
I have lost 3 orders of single titles in 2 months from Amazon. The first lost was replaced but the replacement didn't arrived. Amazon credited my account for the lost title. Now another disc seemed lost, it has already passed 1 month. I have been purchasing from Amazon for 7 years but this is very worrying. Is the problem of mail pilferage on the rise again, or just dumb luck?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Mar 04, 2005 at 06:22 PM
me too sir, I also lost a couple of orders from Amazon but the replacments I received... I also lost 2 packages from koreandvds...

which post office usually handles your deliveries Mouldingo? Mine are coursed throuh Las Pinas PO and it is infamous for lost packages and questionable customs fee charging...  ;D

My suggestion to you is to open an account with Johnny Air Cargo... I've been using them for all my US orders and so far so good.... just visit the thread in this forum also  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: aeris30 on Mar 08, 2005 at 10:17 AM
Got my Schindler's List Collector's Gift Set from amazon at QC Central PO at NIA road....I didn't have to pay anything. This was shipped last Feb. 12 via expedited intl. shipping. ETA was Feb. 28 - Mar. 8. I received the postal notice (considered local small package) yesterday. The package has the stamp of Royale Logistics Phils. They mailed it from the Pasay Central PO last Feb 22 via P80 speed post and stamped received by QC PO last Mar. 2. Picked it up this morning around 8am. The lady in counter 37 was nice and just handed me my package. She just reminded me that if the declared value exceeded $50 it would be taxed. Declared value on my package was $36. Even the customs man was in a jolly mood...I was in and out of the PO in less than 5 mins.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Mar 08, 2005 at 04:48 PM
Got my Schindler's List Collector's Gift Set from amazon at QC Central PO at NIA road....I didn't have to pay anything. This was shipped last Feb. 12 via expedited intl. shipping. ETA was Feb. 28 - Mar. 8. I received the postal notice (considered local small package) yesterday. The package has the stamp of Royale Logistics Phils. They mailed it from the Pasay Central PO last Feb 22 via P80 speed post and stamped received by QC PO last Mar. 2. Picked it up this morning around 8am. The lady in counter 37 was nice and just handed me my package. She just reminded me that if the declared value exceeded $50 it would be taxed. Declared value on my package was $36. Even the customs man was in a jolly mood...I was in and out of the PO in less than 5 mins.

good for you sir! I guess depends really on the PO branch...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Mar 08, 2005 at 05:14 PM
Got my Schindler's List Collector's Gift Set from amazon at QC Central PO at NIA road....I didn't have to pay anything. This was shipped last Feb. 12 via expedited intl. shipping. ETA was Feb. 28 - Mar. 8. I received the postal notice (considered local small package) yesterday. The package has the stamp of Royale Logistics Phils. They mailed it from the Pasay Central PO last Feb 22 via P80 speed post and stamped received by QC PO last Mar. 2. Picked it up this morning around 8am. The lady in counter 37 was nice and just handed me my package. She just reminded me that if the declared value exceeded $50 it would be taxed. Declared value on my package was $36. Even the customs man was in a jolly mood...I was in and out of the PO in less than 5 mins.

Same good experience here.

Ordered a DVD Feb 19 via standard shipping ETA late March, total value incl. shipping around $18. Got the notice last Friday March 4. Package shipped from mailed from Pasay Central Post Office for P40 postmarked Feb 28. Was in and out of the QC Central PO in NIA Road in less than 5 minutes. Did not pay for anything, not even the customs inspection fee of P30.

I was a little apprehensive at first since I used to pick up my packages at Araneta PO in Cubao where I knew the guys already.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Mar 09, 2005 at 08:51 PM
Got my Schindler's List Collector's Gift Set from amazon at QC Central PO at NIA road....I didn't have to pay anything. This was shipped last Feb. 12 via expedited intl. shipping. ETA was Feb. 28 - Mar. 8. I received the postal notice (considered local small package) yesterday. The package has the stamp of Royale Logistics Phils. They mailed it from the Pasay Central PO last Feb 22 via P80 speed post and stamped received by QC PO last Mar. 2. Picked it up this morning around 8am. The lady in counter 37 was nice and just handed me my package. She just reminded me that if the declared value exceeded $50 it would be taxed. Declared value on my package was $36. Even the customs man was in a jolly mood...I was in and out of the PO in less than 5 mins.
may I remind that you don't have to pay any customs tax if it's via Royal Logistics. So the Customs Examiner don't have to charge you anything.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: aeris30 on Mar 09, 2005 at 09:31 PM
may I remind that you don't have to pay any customs tax if it's via Royal Logistics. So the Customs Examiner don't have to charge you anything.

Thanks sir for the reminder...i know i don't have to pay customs tax since it's via Royale Logistics and is considered local mail. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: animated on Mar 22, 2005 at 10:22 AM
hey all.

i just noticed something fishy in the amazon shipping rates page. (http://www.amazon.com/exec/obidos/tg/browse/-/596188/ref=br_bx_c_1_3/103-7075426-2831825)

from what i remember, the standard international shipping took around 10-16 business days before, now it says 11-40 business days. i checked the shipping confirmation e-mails fro amazon of my previous order and it says that it's 10-16.

is it just me or has it always been 11-40?  ???
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Mar 22, 2005 at 10:43 AM
hey all.

i just noticed something fishy in the amazon shipping rates page. (http://www.amazon.com/exec/obidos/tg/browse/-/596188/ref=br_bx_c_1_3/103-7075426-2831825)

from what i remember, the standard international shipping took around 10-16 business days before, now it says 11-40 business days. i checked the shipping confirmation e-mails fro amazon of my previous order and it says that it's 10-16.

is it just me or has it always been 11-40?  ???

Based on my previous orders, the estimate they gave for standard shipping after I placed the order was around 4-5 weeks after the order date. So far, all the packages arrived at around 2 weeks--much earlier than their estimate. Natatagalan na nga lang ng ilang araw dito.  I don't order that often, so others may have a different experience from mine.,
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wasanchez on Aug 02, 2005 at 06:12 PM
may I remind that you don't have to pay any customs tax if it's via Royal Logistics. So the Customs Examiner don't have to charge you anything.

Hi. I hope it's still ok to post here even though the last post is a few months old already. I just got my amazon package from the QC CPO and it was sent via Royale Logistics. It does cost above $50 ($79.98 to be exact), but I read from the posts here that any package sent via Royale Logistics is considered as local mail and should not be taxed. But the lady at the releasing counter asked me for a P1,200 customs tax! I'm not really a haggler so I just said that I only had P500 (and I really did have only 500) and she accepted but said that she cannot issue a receipt for it. My question is, if the amazon package sent via Royale Logistics can legally be considered as local mail, is there any agency or office where we can submit a complaint if we are taxed for it? An honest one preferably. I wouldn't want to give my complaint and be "taxed" for it  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Aug 02, 2005 at 10:36 PM
technically, local mail should not be taxed, what PO is this btw?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wasanchez on Aug 02, 2005 at 11:05 PM
The CPO here in Quezon City. I know it shouldn't have been taxed but I couldn't tell the lady that the package is a local mail 'coz it has a big amazon.com on it  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Aug 02, 2005 at 11:47 PM
i guess. you just have to show her proof of the mail being shipped locally via the return address stickered on the box..

there are QC people here which can help you. do send them a pm.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Aug 03, 2005 at 12:22 AM
This does not bode well for us, friends.  Kailangan may pumalag diyan sa QC.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: av_phile1 on Aug 22, 2005 at 03:13 PM
Hi. I hope it's still ok to post here even though the last post is a few months old already. I just got my amazon package from the QC CPO and it was sent via Royale Logistics. It does cost above $50 ($79.98 to be exact), but I read from the posts here that any package sent via Royale Logistics is considered as local mail and should not be taxed. But the lady at the releasing counter asked me for a P1,200 customs tax! I'm not really a haggler so I just said that I only had P500 (and I really did have only 500) and she accepted but said that she cannot issue a receipt for it. My question is, if the amazon package sent via Royale Logistics can legally be considered as local mail, is there any agency or office where we can submit a complaint if we are taxed for it? An honest one preferably. I wouldn't want to give my complaint and be "taxed" for it  :)

I think if the package sent has a declared value on it, especially if above $50, it will be taxed regardless of how it was sent.  Those customs guys at the PO are learning to inspect these things and if they come from online sites, they know what to do.  Amazon seems to be a common origin for many.  And Amazon is known to sticker the comercial value on their parcels. 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jeckjeck on Aug 22, 2005 at 03:33 PM
One alternative that I have always used since I lost some packages from Amazon is JAC... very reliable and faster  ;D Plus you do not have to deal with post office people  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: bubuchokoy on Aug 28, 2005 at 12:40 PM
read the whole thread. :) i was kind of tempted to buy the amazon bargain dvd's but was reluctant since this would be my first time.

of course, i'll need to create an amazon account first. then place a dvd order and enter my precious credit card number. i'd be choosing int'l. standard rates?. verify amazon price and shipping costs. wait for 3-5 weeks upon placing an order. hope that royale logistics would deliver the order at my doorstep.

anything i've missed? :)

btw, any feedbacks on pasig post office?
many thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Aug 28, 2005 at 05:50 PM
read the whole thread. :) i was kind of tempted to buy the amazon bargain dvd's but was reluctant since this would be my first time.

of course, i'll need to create an amazon account first. then place a dvd order and enter my precious credit card number. i'd be choosing int'l. standard rates?. verify amazon price and shipping costs. wait for 3-5 weeks upon placing an order. hope that royale logistics would deliver the order at my doorstep.

anything i've missed? :)

btw, any feedbacks on pasig post office?
many thanks!

Nope, that's about it.  Good luck!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: nicomd on Sep 21, 2005 at 01:04 PM
But the lady at the releasing counter asked me for a P1,200 customs tax! I'm not really a haggler so I just said that I only had P500 (and I really did have only 500) and she accepted but said that she cannot issue a receipt for it.

Sounds like one of those corrupt government officials who continue to push this country down the drain. If I were you, I would have recorded her saying those thrngs thru a hidden cellphone, then asked her name afterwards. And if you're really brave, you could let her listen to her own voice, then tell her you'll file a complaint against her. For sure, she'll release your delivery to you no questions asked!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: pchin on Sep 21, 2005 at 05:31 PM
Sounds like one of those corrupt government officials who continue to push this country down the drain. If I were you, I would have recorded her saying those thrngs thru a hidden cellphone, then asked her name afterwards. And if you're really brave, you could let her listen to her own voice, then tell her you'll file a complaint against her. For sure, she'll release your delivery to you no questions asked!

Bravery doesn't pay under certain situations. The bad thing is the custom official will slap u with the actual payment or worst simply jack up the fee just to "pay back". In any case, in the future should u have another parcel...u can be sure they'll give u lots of "inconvenient" experience  ;D

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: ralfy on Nov 03, 2005 at 02:50 PM
A friend from QC ordered books from Amazon and had it shipped to his office address. It arrived in two weeks and was delivered straight to his office. He also said that one should not order above $50 worth.

Has anyone from QC ordered from Amazon lately? What do you think of the advice above?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: patring on Nov 03, 2005 at 07:56 PM
i've always thought that was the rule that the post office follows.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Nov 16, 2005 at 12:18 PM
just ordered dvds worth below $50, using standard international shipping, to be delivered to my QC office address. delivery estimate is currently January 4, 2006 - January 19, 2006. we'll see how it goes.

btw, yung $50 limit for no customs tax, kasama ba dun yung shipping?

update: (nov.18)

amazon has sent me an email telling me that my order has shipped today. estimated delivery has not changed, it is still January 4, 2006 - January 19, 2006.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Nov 16, 2005 at 03:10 PM
from experience, yes, post office officials include the shipping cost in arriving at a custom tax rate. too bad, no form of explanation would get through their fixed senses.



 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Nov 17, 2005 at 08:23 PM
A friend from QC ordered books from Amazon and had it shipped to his office address. It arrived in two weeks and was delivered straight to his office. He also said that one should not order above $50 worth.

Has anyone from QC ordered from Amazon lately? What do you think of the advice above?

I've recently kept all my purchases under $50, and haven't had any customs problems. Yes, shipping included.

As to where the item will be delivered and how fast, it's really very variable. I'm from New Manila, QC. Here's my recent order list, all under standard shipping, as an example:

Order #   Date Shipped:              From:                     Date Arrived/Where:                    Time Elapsed:
1              October 4                  Amazon UK              October 17/Cubao Post Office      13 Days
2              October 30                Amazon US              November 10/Home Address         11 Days
3              October 30                Amazon US              November 17/QC Post Office        18 Days
4              November 1               Amazon UK              NOT YET ARRIVED                       17 Days and counting
5              November 5               Amazon FR               NOT YET ARRIVED                      12 Days and counting
6              November 10             Amazon UK               November 17/Home Address           7 Days
7              November 12             Amazon US               NOT YET ARRIVED                        5 Days and counting
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Nov 18, 2005 at 03:48 PM
Mr. Hankey, what is the delivery estimate on your Nov.12 shipment from Amazon US? are Amazon's estimates accurate?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: qwerty765 on Nov 18, 2005 at 04:12 PM
Mr. Hankey, what is the delivery estimate on your Nov.12 shipment from Amazon US? are Amazon's estimates accurate?

Without preempting Mr. Hankey's reply... :)

In my experience, most of the time their estimate is quite accurate, give or take a few days. But my recent order, which was last Nov. 2, the estimated arrival of my order was supposed to be on Dec. 29. To my surprise  ;D, the package arrived last Tuesday, Nov. 15.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Nov 18, 2005 at 11:17 PM
Mr. Hankey, what is the delivery estimate on your Nov.12 shipment from Amazon US? are Amazon's estimates accurate?

December 21, 2005 - January 13, 2006

Recently, my Amazon US orders usually arrive way before their Delivery estimate date. For example, orders #2 and #3 above, which arrived on November 10 & 17 (respectively), both had a delivery estimate date of Dec 7, 2005 - Dec 22, 2005.

Amazon UK orders usually take 5-15 days for me - before or within their delivery estimate. I'm worried about #4 above, since it's already 3 days overdue, and I even called the Cubao Post Office and had them check: it isn't there as of today.  :(

Amazon France orders are ALWAYS late for me, in the vicinity of WEEKS overdue. This is irritating, since their cheapest shipping option is MUCH MORE expensive than Amazon US/UK.

=====

Funny side note: Item #3 above is an R-Rated "classic" from the 1970s. I have no idea why, but for the first time, they decided to open my package at customs. The girl freaked out and said "Bawal po iyan, kino-confiscate namin!" then called her supervisor. I said, "Wala pong X-Rated sa Amazon. Rated R lang po iyan." The guy started reading the back of the package. His eyes widened, then he told me "Itago mo na" with an embarrassed smile.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: bubuchokoy on Nov 19, 2005 at 05:07 PM
i ordered alanis morrissette's bargain dvd/cd feast on scraps way back august. true to their promised delivery date of oct. 27, i have received the dvd oct. 23 through rotale logistics.

very good!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Dec 05, 2005 at 04:14 PM
just ordered dvds worth below $50, using standard international shipping, to be delivered to my QC office address. delivery estimate is currently January 4, 2006 - January 19, 2006. we'll see how it goes.

btw, yung $50 limit for no customs tax, kasama ba dun yung shipping?

update: (nov.18)

amazon has sent me an email telling me that my order has shipped today. estimated delivery has not changed, it is still January 4, 2006 - January 19, 2006.

update: (dec.5)

i just received a notice from the quezon city post office at NIA road. i have to pick up the package from there.

slightly off topic: what's the best way to get to QCPO at NIA if i am at EDSA corner timog avenue?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Dec 05, 2005 at 04:22 PM
Ordered for the first time (locally) from amazon last Nov. 18. They shipped my orders Nov. 20 with estimated delivery date of Jan 3-23. Package delivered to my office Dec. 2! Galing! ;) Nag-order tuloy uli ako Dec. 2 pm Manila time. They already shipped my orders na rin Dec. 2. Let's see how long delivery takes this time considering it's December na. I limited the total amount to less than $50.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Dec 06, 2005 at 10:34 AM
update: (dec.5)

i just received a notice from the quezon city post office at NIA road. i have to pick up the package from there.

slightly off topic: what's the best way to get to QCPO at NIA if i am at EDSA corner timog avenue?

update: (dec.6)

i picked up the package at the QC Central Post Office this morning. the package had royale logistics markings on it. i didn't have to pay for anything, i'm not sure why. what was strange was on the package, aside from the amount i paid to amazon (items+shipping cost) which was $40.91, there was another shipping charge, which brought the total amount on the package to $50.91. the customs person told me that this time it was ok, but next time i will be taxed if the package goes over $50. who paid for that extra shipping charge? because i'm sure i did not.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gaol on Dec 06, 2005 at 11:07 AM
from experience, yes, post office officials include the shipping cost in arriving at a custom tax rate. too bad, no form of explanation would get through their fixed senses.
 8)

Based on my own experience importing stuff (directly and through a customs broker) for our office, this is how taxes for imported items are computed, inclusive of the shipping and insurance costs.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Dec 07, 2005 at 01:13 PM
update: (dec.6)

i picked up the package at the QC Central Post Office this morning. the package had royale logistics markings on it. i didn't have to pay for anything, i'm not sure why. what was strange was on the package, aside from the amount i paid to amazon (items+shipping cost) which was $40.91, there was another shipping charge, which brought the total amount on the package to $50.91. the customs person told me that this time it was ok, but next time i will be taxed if the package goes over $50. who paid for that extra shipping charge? because i'm sure i did not.

i looked at the shipping label closely, and i think i know what happened. the total declared value plus shipping cost of the item was $50.91. however, i only paid $40.91, because of the $10 discount when i bought a tv box set season 1 & 2 together.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Dec 07, 2005 at 06:46 PM
another question: let's say you have two different packages. each worth below $50. they both arrive at the same time. when you pick them up at the post office, will you get taxed? :D if yes, can you just pick up one package then pick up the second package the next day? :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: red888 on Dec 08, 2005 at 02:00 PM
tanong ko lang e bakit ganun," amazon.com does not ship to this country " message sa akin when i tried to buy online from amazon? is there something missing here ?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Dec 09, 2005 at 10:56 PM
Depends on the item.  There some kinds of merchandise that Amazon cannot ship to certain countries. For example, Amazon cannot ship toys to the Philippines.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Dec 14, 2005 at 04:28 PM
Yahoo! My Dec. 2 order with estimated delivery date of Feb. 2 arrived today! It was delivered by our regular mailman straight to my office!  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: everythingyouwant on Dec 21, 2005 at 07:18 PM
does amazon.com even ship to the Philippines anything aside from dvd's?
 >:(


coz i tried doing with a printer but almost all that i want to buy and add in my cart and ready to check out doesn't ship to us. :(


anyone know of any online retailer that have reasonable prices that ships to the Philippines? :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: everythingyouwant on Dec 21, 2005 at 11:51 PM
apparently,even dvd's are not allowed to be shipped to us.bakit kayo,nakakapag shop naman,bakit eto nakukuha kong message:

*** We're sorry. This item can't be shipped to the country you selected. You can enter a different shipping address above, or you can remove the item from your order by changing its quantity to 0, then clicking the Update button. ***
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: musichelle on Dec 28, 2005 at 08:30 AM
question po.. pag box sets kaya, Royale pa rin ang delivery if ordered through Amazon US or UK? Kasi I'm planning to order some Friends All 10 Seasons and Sex And The City Collector's Gift Set from Amazon US and maybe Alias 1 to 4 from Amazon UK.. All of my past purchases (just started early this year) were coursed through Royale, delivered straight to the office.. Kaya lang I'm worried that they might have a different protocol being followed for DVD boxsets..

Appreciate any feedback po, kahit what you've experienced in the past regarding these things.
Thanks!!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Dec 28, 2005 at 08:47 AM
question po.. pag box sets kaya, Royale pa rin ang delivery if ordered through Amazon US or UK? Kasi I'm planning to order some Friends All 10 Seasons and Sex And The City Collector's Gift Set from Amazon US and maybe Alias 1 to 4 from Amazon UK.. All of my past purchases (just started early this year) were coursed through Royale, delivered straight to the office.. Kaya lang I'm worried that they might have a different protocol being followed for DVD boxsets..

Appreciate any feedback po, kahit what you've experienced in the past regarding these things.
Thanks!!
Your lucky that all your packages are delivered strait to your office.  Some of our members have to pick it up at their respective local post and were charged even it's via Royal.  For me,  If I order big items or box sets 50/50 ang chance na via Royal.  sometimes i got a package (12*9*4) box pero its not via Royal. >:(

If you order at UK.  It will be coursed through customs.  Not via Royal.  Royal applies only if you order at US.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 28, 2005 at 02:58 PM
as a rule, bigger packages are shipped by deutsch post. for Friends Limited Edition (which is out of stock btw) will be shipped using their carrier and you will be charged by customs big time.

for sex and the city, big possibility also.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: musichelle on Dec 28, 2005 at 09:39 PM
i see, big thanks for the info baby and sir hemi..

baby, most of the stuff that i order aren't really that big.. kaya siguro sa office na.

would using JAC be a better option then? though they charge by pound diba (or by volume?)? pero at least more or less wala nang customs crocs waiting around..
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 28, 2005 at 11:50 PM
for big items, JAC would charge you volume weight. you may end up paying more than what you have bargained for.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: THX1138 on Dec 29, 2005 at 04:27 PM
apparently,even dvd's are not allowed to be shipped to us.bakit kayo,nakakapag shop naman,bakit eto nakukuha kong message:

*** We're sorry. This item can't be shipped to the country you selected. You can enter a different shipping address above, or you can remove the item from your order by changing its quantity to 0, then clicking the Update button. ***

Only books, DVDs and CDs can be shipped to the Philippines BUT there are some books/CDs/DVDs that are also sold on Amazon but by third party merchants. Typically these are the out of print items. If sold by a third party merchant/seller then they only ship within the US.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: musichelle on Dec 30, 2005 at 12:25 AM
what would be the best way to order these boxsets po kaya?? through amazon kaya or another website?
(sorry po medyo makulit na..)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Dec 30, 2005 at 12:40 AM
Amazon has a comprehensive customer support/policies in case of damage or lost. this, i must say, is enough reason to shop at amazon. if you shop with other online stores, most likely, your package would be charged with customs tax as well.

walang kawala din.   :-\



 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: musichelle on Dec 31, 2005 at 02:35 PM
thanks for the valuable comments sir redge! :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Feb 09, 2006 at 11:23 AM
I ordered 4 DVDs on Amazon.com just today (February 8, 2006), with a grand total of $49.87.

Delivery estimate is March 20, 2006-April 4, 2006. Does this really take this long to arrive? or any chance that this will arrive earlier? I also live in Parañaque, so does this mean that i have to go through my PO to get my package? I keep on reading this Royal Logistics delivery right on your doorstep, does my package qualify for direct shipping?


Thanks in advance.

 :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Feb 09, 2006 at 01:13 PM

Delivery estimate is March 20, 2006-April 4, 2006. Does this really take this long to arrive? or any chance that this will arrive earlier?

Amazon.com/Royale Logistics just broke their record shipping time with me. I received a couple of boxes within 7 days of ordering.

Shipments used to arrive between 10-15 days. The longest delivery time i experienced was 24 days.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Feb 09, 2006 at 01:18 PM
Amazon.com/Royale Logistics just broke their record shipping time with me. I received a couple of boxes within 7 days of ordering.

Shipments used to arrive between 10-15 days. The longest delivery time i experienced was 24 days.
Mine, too! My Jan. 31 order got shipped Feb 1 and arrived Feb. 7! BTW, this is just my 4th order since I tried ordering from here in Manila last November. Previous 3 orders arrived after 2 weeks from shipping date.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Feb 09, 2006 at 01:25 PM
Hmm - those two posts have me a bit worried now, since my January 21 shipment still hasn't arrived.  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Feb 13, 2006 at 09:47 AM
I ordered 4 DVDs on Amazon.com just today (February 8, 2006), with a grand total of $49.87.

Delivery estimate is March 20, 2006-April 4, 2006. Does this really take this long to arrive? or any chance that this will arrive earlier? I also live in Parañaque, so does this mean that i have to go through my PO to get my package? I keep on reading this Royal Logistics delivery right on your doorstep, does my package qualify for direct shipping?


Thanks in advance.

 :)

Just want to post an update on my order from amazon.com

My 4 DVDs where split into two shipments, both shipped on February 10, 2006.
Delivery estimate for both packages is  February 27, 2006 - March 8, 2006. Hope to get these judt in time for my birthday, or even earlier.   :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Feb 13, 2006 at 01:29 PM
Just want to post an update on my order from amazon.com

My 4 DVDs where split into two shipments, both shipped on February 10, 2006.
Delivery estimate for both packages is  February 27, 2006 - March 8, 2006. Hope to get these judt in time for my birthday, or even earlier.   :)

based on amazon/royale's recent performance, you probably will.  :)

happy birthday!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Feb 13, 2006 at 04:52 PM
Hopefully you get your packages before the 24th at the most!
Birthday greetings to you!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Feb 15, 2006 at 07:59 AM
oddly enough, my order of 19 days ago hasn't arrived.  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Feb 15, 2006 at 12:39 PM
thanks. hope that it arrive on tme. keeping my fingers crossed.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 02, 2006 at 12:39 PM
Ok. I havent received my orders yet, and according to my account:

Your Orders           
Order Date: February 8, 2006
Order #: 102-8522985-6013750
Recipient: Maruja M. Donato

A week before it said, Completed Orders. I dont know if this should alarm me or what. Estimated delivery date has not yet passed. March 8 pa. But, im a bit worried.

Where's my stuff?

 :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Mar 02, 2006 at 01:12 PM
Ok. I havent received my orders yet, and according to my account:

Your Orders           
Order Date: February 8, 2006
Order #: 102-8522985-6013750
Recipient: Maruja M. Donato

A week before it said, Completed Orders. I dont know if this should alarm me or what. Estimated delivery date has not yet passed. March 8 pa. But, im a bit worried.

Where's my stuff?

 :P


Is this your first time to order? if you're unsure whether royale will deliver to your doorstep, the package might be waiting in the PO.

my order from Feb 15 already arrived last week.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 02, 2006 at 01:20 PM
yes sir. this is my first time to order.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 02, 2006 at 01:22 PM
my order from Feb 15 already arrived last week.

sir, did you receive it through Royale or did you get it from your PO?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Mar 02, 2006 at 02:03 PM
sir, did you receive it through Royale or did you get it from your PO?

Royale! delivered direct.  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Mar 02, 2006 at 02:13 PM
In Amazon.com, once international orders have been shipped from their end, the order is considered Completed (in the absence of tracking).
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 02, 2006 at 02:20 PM
In Amazon.com, once international orders have been shipped from their end, the order is considered Completed (in the absence of tracking).

oic. to think that i live near NAIA and all the shipping companies. hay... have to wait a few more days i guess.  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: pchin on Mar 02, 2006 at 05:18 PM
Royale! delivered direct.  :D

That's a good thing wrAth...no custom payment  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 02, 2006 at 05:44 PM
Royale! delivered direct.  :D

wrath, contents naman?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Mar 03, 2006 at 07:20 AM
wrath, contents naman?

 8)

(http://images.amazon.com/images/P/B00008DDIW.01._AA240_SCLZZZZZZZ_.jpg)

that's about it.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 03, 2006 at 12:59 PM
oic. thanks wrath.


 ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Mar 03, 2006 at 09:15 PM
wrAth / Edu.  Your one lucky guy.  My ordered are split.  Sometimes with Royal Logistics But always at our local customs office.  My shortest is also within 6 or 7 days.  I still have Dec 28 shipped not yet arrived.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 06, 2006 at 11:53 AM
update on my order:

I sent an email a few days back to amazon about my order and here is there response.

Thanks for writing to us at Amazon.com.

First, please allow me to extend my apologies for any inconvenience
this matter has caused.

I have checked into your order and found that we sent you an e-mail
message about this order on February 10, 2006 to let you know that
there has been an unexpected delay in obtaining items.  I am sorry
if you did not receive this message.

However, we obtained this item and shipped your order on February
10, 2006.  We expect it to be delivered by the date currently listed
in Your Account: February 27, 2006 - March 08, 2006.

To compensate for any inconvenience caused by this delay, I have
refunded all of your shipping costs.  A refund in the
amount of $13.95 should appear on your next credit card statement.

**
 
Please accept our apologies for the inconvenience caused by this
delay.  We value your business and hope that you will visit us again
soon at Amazon.com.

Thank you for shopping at Amazon.com.  We appreciate your business
and hope that we will see you again soon at Amazon.com.

**

To contact us about an unrelated issue, please visit the Help
section of our web site.

Best regards,

Sumila.C
Amazon.com Customer Service
http://www.amazon.com 


shipping cost refund is good but im still worried until my dvds arrive. Hope to see them in the next few days.

 :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 06, 2006 at 12:34 PM
i ordered a matrix ten disc collection through amazon, when it arrived, the case has some cracks on it...wrote amazon about it, and they refunded the collection....
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: wrAth on Mar 07, 2006 at 10:17 AM

shipping cost refund is good but im still worried until my dvds arrive. Hope to see them in the next few days.

 :)

from experience, Amazon will give you a refund on the items just as easily.

may utang pa nga ako sa kanila eh. hehehe.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 09, 2006 at 08:11 AM
wala pa order ko. waaah. March 9 na. past the delivery estimate of March 8.  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Lantis on Mar 10, 2006 at 11:15 AM
wala pa order ko. waaah. March 9 na. past the delivery estimate of March 8.  :P

Feb. 8 ka pa nag-order riverfan? Nag-order ako sa Amazon last February 13 and I got the package last February 25.  Almost 2 weeks mabilis pag galing Royale Logistics... baka nasa local PO nga yung sayo.. sana walang tax  :-[
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 16, 2006 at 07:55 AM
wala pa order ko. waaah. March 9 na. past the delivery estimate of March 8.  :P

for continuity...

Since my last post, i waited patiently for my orders. wala pa din. So, i  called Parañaque Post Office to inquire, i spoke to a certain Aida, i told her about the delivery date and where it was from and the address to where it was suppose to be delivered, i told her that i never received a parcel notice. she even asked for my home phone number, she graciously said that i will receive a call back. This was two days ago. Up to now, no call back.

Ill call again today. Pagwala pa rin pupuntahan ko na.

To those who has a similar plight as i am and wants to know the phone number of Parañaque PO, here it is...

825 9286

Sayang sana Royale ang nagdeliver.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 16, 2006 at 03:20 PM
that's strange, riverfan. what are the contents of this order anyway?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 17, 2006 at 01:00 PM
mumurahin nga lang eh. the cure na 8.99. the man in the moon na 8.99 din, platoon na 6.95, at october sky spec. ed. na 8.99 din. haay.

-----

called again this morning and after 15minutes of seaching, wala daw dumadating sa kanila. which is really really odd, since kilala pala kami sa PO. So, hindi ko naman masabi kung milagrong nawala o talagang hindi pa dumadating. Sabi nung taga PO, baka daw naiipit sa customs, i really dont know what to think.

Im writing Amazon.com to see what they can do.

Is it possible that something may have gone wrong since my package was split into two? Gosh, anu ba ere...  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 17, 2006 at 01:52 PM
Just wrote to amazon. will post again within the next few days kung anu na progress, parang diary ko na rin ito eh. hehehe. Sorry, inaaliw ko lang sarili ko. Natotorete' na kasi ako sa kakaisip.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 17, 2006 at 03:07 PM
just got my dvds from amazon, ten days after i ordered online.... ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 17, 2006 at 04:38 PM
riverfan, i think your package is either delayed or lost.  :(

either you wait for a long time or request replacement.

 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: scoob on Mar 17, 2006 at 11:17 PM
ordered dvd from amazon last March 6 and got it March 17  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 19, 2006 at 02:31 PM
riverfan, i think your package is either delayed or lost.  :(

either you wait for a long time or request replacement.

 

Already requested replacement. Will wait confirmation email.

Is it because i chose the cheapest shipping option that is why it is either delayed or lost?  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 19, 2006 at 08:54 PM
no relation whatsoever. accident knows no price. it was lost or delayed due to other circumstances.

 8)

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 23, 2006 at 09:00 AM
Replacement shipped on the 20th. made a change on the zip code. The one that i used earlier was the zip code for the Parañaque Post Office (1700), updated that to the zip code for my village, 1719. Hope this makes any difference. hehehe. I'll wait and see.

By the way, they already refunded my order. and the earlier refund they promised already appeared on my credit statement.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 23, 2006 at 09:59 AM
thats good news riverfan...i myself placed an order last march 14 and expecting it to arrive in a day or two..... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 23, 2006 at 03:38 PM
got na my delivery....ordered it march 14, shipped on the 15th....delivered today  march 23......essentially 8 days lang!! ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: oggsmoggs on Mar 23, 2006 at 09:31 PM
Does the royal logistics thingie come with the standard or the expedited shipping?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 23, 2006 at 09:37 PM
mine was delivered standard shipping lang
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hahnsoloist on Mar 27, 2006 at 10:39 AM
read this thread through and through. placed my first order through the site. crossing my fingers!  thanks for th helluva lot of info first hand experience remarks!! ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Mar 27, 2006 at 10:40 AM
My Mar 14 order, which was shipped last Mar 15,  also arrived last week - Mar 24.  :) Standard shipping option lang
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 27, 2006 at 11:42 AM
question lang sa mga nakatanggap na ng kanilang mga packages... who delivers the goods on your door step? is it DHL, Air21 or any other shipping company? or local kartero?

Do you have to sign before getting the dvds?

Thanks in advance as always.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 27, 2006 at 11:55 AM
local postman lang....i just give him tip....wala na pirma pirma...but if the package is big, they give notice tapos pinakukuha sa post office.... ;D ;D this with standard shipping...havent tried other faster shipping options.. ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Mar 30, 2006 at 09:16 AM
Nakakainip. Pati-replacement order ata MIA.  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Mar 30, 2006 at 09:25 AM
posted an order via expedited shiiping option..order placed last march 28....ill see kung gaano kabilis shipping nila... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Chet on Mar 30, 2006 at 07:53 PM
Not sure if Royale Logistics also handles Amazon's expedited shipping.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Mar 30, 2006 at 07:57 PM
posted an order via expedited shiiping option..order placed last march 28....ill see kung gaano kabilis shipping nila... ;D
don't do that bro.  The standard shipping will arrive 1st.  The expedited shipping will came late and will be under customs charges.  For my case that is. ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Mar 30, 2006 at 11:01 PM
don't do that bro.  The standard shipping will arrive 1st.  The expedited shipping will came late and will be under customs charges.  For my case that is. ;)

i thought expedited shipping is faster  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Mar 31, 2006 at 01:18 AM
not always the case baby.  sometimes, expedited shipping is done through royal logistics.

 ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Apr 05, 2006 at 10:07 AM
The march 28 order i placed thru expedited shipping.....I expect it to arrive today, knowing that expedited shipping will be faster than standard.  The order i placed march 23 thru standard shipping arrived last monday.   I hope ill see my items today... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 05, 2006 at 10:32 AM
will amazon.uk orders be delivered directly also? shipping address would be in ortigas  ::)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Apr 05, 2006 at 11:30 AM
will amazon.uk orders be delivered directly also? shipping address would be in ortigas  ::)
Nope.  You'll have to pick it up in your local post office.  They are not under Royal Logistics.

Btw.  Orders from amazon us with expedite and standard shipping arrive the same date if under royal.  So no need to expedite.  If you want it 2 days.  It will be under fedex.  Super mahal shipping charge with customs charge pa.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Apr 05, 2006 at 03:30 PM
just got my march 28 order. apparently expedited is just faster by two days......additional $10 pa.  just want to get it a book i ordered early coz im leaving for kota kinabalu tomorrow...next time...standard uli ako... ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 06, 2006 at 07:54 AM
Nope.  You'll have to pick it up in your local post office.  They are not under Royal Logistics.

thanks baby! that means i was just lucky that the dvd shipped to me from amazon.uk was directly delivered to out makati office, even with all that declaration stuff  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Apr 06, 2006 at 01:27 PM
depends on the contents. what are the contents of your package rni?

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 07, 2006 at 07:43 AM
hemi, it only had 1 dvd. i was planning to order 2 this time and ship it in ortigas. but just to be safe, i'll have it delivered to my address in province
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Apr 07, 2006 at 11:37 AM
oic.. smart.

 ;) ;D 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 10, 2006 at 09:48 AM
yeah, but I also have to wait until I go to the province. but I can always have it ship which will only cost around P100+  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 17, 2006 at 04:07 PM
my first amazon order just arrived today in our province. too bad i travelled back to manila just yesterday  :(  it only took 2.5 weeks  :D  and i thought it would wait for 4 weeks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: psi_rover on Apr 17, 2006 at 04:30 PM
Hi, what delivery method did you used?

I am waiting for almost two months for my order to arrive from Amazon Germany... The only shipping method available is Standard Shipping.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Apr 17, 2006 at 07:54 PM
My order placed shipped april 2 hasn't arrived yet (standard shipping).  usually takes me 9to10 days only for order completion. maybe delays because of the holidays.  But i have sent email to amazon customer service and now awaiting their reply.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Apr 18, 2006 at 12:43 AM

I am waiting for almost two months for my order to arrive from Amazon Germany... The only shipping method available is Standard Shipping.

baby can share a good perspective re this scenario. you may send him a pm.

 8)

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Apr 18, 2006 at 05:26 PM
Hi, what delivery method did you used?

I am waiting for almost two months for my order to arrive from Amazon Germany... The only shipping method available is Standard Shipping.

just the international standard shipping  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jegiwong on Apr 27, 2006 at 10:11 PM
Before, I normally used Expedited Shipping, I learn here to use Standard shipping. I order the gift sets of Fellowship of the ring and Two Towers which are now very cheap ($21.96 and $21.99). Order on April 14. They ship first fellowship of the ring and the three Rated R  ;D discs on April 16 and Two Towers shipped separately on April 19. The first shipment deliver to my house today (April 27). I live in Bacoor Cavite. So, it is fast. I can see the small sticker of Royale Logistics. The most important thing is No Tax. Hope the second shipment would arrive soon. I also make another order of hardbound comics. Hope it would be as fast also.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Apr 27, 2006 at 10:18 PM
you may order fight club too at ultra low price.

 ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jegiwong on May 01, 2006 at 09:52 PM
you may order fight club too at ultra low price.

 ;)

Thanks for the suggestion, but I have Fight club already. I really like the movies of David Fincher, still lacking Seven. Just wait for it to have big discount before I order it.  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on May 02, 2006 at 10:57 AM
off topic question lang... how do i contact amazon in case of complains? naputol kasi ung right hand ng argonath ko (from fotr giftset). well i can easily use adhesive naman, and it isn't really a big issue for me. buti sana kung wala talaga ung kamay  ;D  baka lang kasi amazon might replace one of the argonaths. what do you think?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on May 03, 2006 at 02:17 PM
off topic question lang... how do i contact amazon in case of complains?

found this already  :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: L O R D on May 03, 2006 at 07:41 PM
My orders that were shipped April 27 already arrived today at the office. Bilis.
On the contrary, my amazon.ca shipment last April 19 hasnt arrived yet.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on May 03, 2006 at 10:03 PM
sea freight ang amazon canada.. so i guess you have to wait 2-3 months buddy.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: L O R D on May 05, 2006 at 07:06 PM
sea freight ang amazon canada.. so i guess you have to wait 2-3 months buddy.

 8)

Thanks for the info. 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on May 18, 2006 at 12:16 PM
original order - missing

replacement - missing.

pinarefund ko na lahat. kainis. naperwisyo lang ako.  :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on May 18, 2006 at 07:58 PM
that's odd. sana you requested for an express shipping just to try whether it's really amazon or your post office who's messing up the system.

i bet your PO is doing something really nasty.

 :-\ :( 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Garuda on May 19, 2006 at 10:10 AM
Hmmm. Shipments by Amazon to the Philippines seem to be "lost" in transit a lot of times these days. Since last February till today, I have had problems with seven packages containing DVDs and books from Amazon that were "missing" or "lost." The only secure way to have it transported to the Philippines is by courrier (DHL) which costs a lot of money in shipping charges and taxes and duties.

Shipping by Standard Sir Mail or Expedited Air Mail usually results in "lost" packages. Not even Royale Logistics can track the package once it is "lost." Makes one wonder how and where in the transit line does it get "lost?"

Anyway, if by chance you come across anybody selling realy cheap DVD boxed set of Crime Story Season 1, or Batman Begins, or Elvis Presley's Loving You, or the book Baking 9-1-1, or Planet of the Apes 14-disc Collector's Edition with Ape Head Bust, Narnia, I, Robot All Acess Edition, among others, please check carefully. It might be part of the "lost" packages.

 :-X
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on May 19, 2006 at 10:35 AM

Anyway, if by chance you come across anybody selling realy cheap DVD boxed set of Crime Story Season 1, or Batman Begins, or Elvis Presley's Loving You, or the book Baking 9-1-1, or Planet of the Apes 14-disc Collector's Edition with Ape Head Bust, Narnia, I, Robot All Acess Edition, among others, please check carefully. It might be part of the "lost" packages.

 :-X

ive suspected that the exact same thing is happening and prevalent.

re big packages (or orders with big boxsets), expect some delay sir cause it's shipped via sea freight. normally it would take 2-3 months eta via deutsch post.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jegiwong on May 19, 2006 at 10:41 PM
Recently I order few hardbound comics from Amazon. It was also shipped by Royale Logistics. Forget to check the dates. One of the comics lack the usual shrink-wrap. The dust-Jacket cover has scratch and sticky. I complain about it late evening. Get their e-mail reply the following day early morning. They send me another copy as replacement, no need for me to send back the other one as the shipping charge is costly. One more day after, the comics is already shipped. Very very good customer service. So, I will have 2 copy of Ultimate X-men Vol. 4. One for reading, the other one for collection.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on May 22, 2006 at 03:18 PM
My May 07 order just arrived today and was dissapointed to find that the jurassic park adventure park boxset's case was ripped in the lower center portion, and the third disc has unsettled and had some minor scratches.  I sent e-mail to their customer service and requested for a refund.  :(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kimpOy on May 22, 2006 at 03:58 PM
bakit ang bibilis ng sa inyo?
my MAY 04 order sabi sa June 13-28 pa ang delivery...
marvs directly ba sa address mo o kailangan mo pang pumunta sa PO?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on May 22, 2006 at 04:54 PM
direct sa office namin kim, usually larger packages they issue notice to pick-up.  Maybe nasa post office nagkakalamangan.  I use angeles city as my postal address instead of bacolor pampanga, where our office is really located geographically. ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on May 22, 2006 at 08:40 PM
sea freight ang amazon canada.. so i guess you have to wait 2-3 months buddy.

 8)

That's why super tagal dumating packages nila. Thanks for the info, hem. You save a few pesos, snail mail nga lang.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: garfield_3199 on May 22, 2006 at 08:59 PM
Sorry po if medyo OT: How do you track your orders from Amazon if dito ko sa QC address ko pina-ship? They sent me a tracking number but unfortunately i have been trying to use the TRACK MY PACKAGE button and all i get is that the information is not available. I never had this problem whenever I ship to my friend in NY. Help po? This is my first time kase to have them ship dito sa Pinas. Thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: keating on May 22, 2006 at 09:03 PM
Hey garfield_3199, no tracking I think if you use the regular international airmail. Expedite it has tracking no. thru DHL. 

You just have to wait for the notice from your local P.O.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on May 22, 2006 at 09:16 PM
yup, no tracking in standard option, kung expedited naman, no use to spend more on it coz, almost pareho lang dating ng standard and expedited in my case.  Tried it already and it cost me twice as much when I tried expedited shipping.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: garfield_3199 on May 22, 2006 at 10:13 PM
Hi keats and sir munskie
Thanks for the quick reply.  ;D ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: kimpOy on May 24, 2006 at 09:10 AM
my MAY 4 order was delivered yesterday (May23)
19 days lang...my eyes lighted up when i saw the package...

first time kasi eh he..he  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: L O R D on May 25, 2006 at 07:16 PM
Shipment dated May 14 already received today. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Jun 01, 2006 at 02:45 PM
may 24 shipment arrived today, june 1...pretty good..  ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: dench on Jun 29, 2006 at 01:24 PM
Hi bros!

Alam nyo ba phone number ng Royale Logistics?

TIA :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hemisphere on Jun 29, 2006 at 02:16 PM
send baby a pm.

 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: dench on Jun 29, 2006 at 03:22 PM
who is baby?

is that his exact username here at PDVD?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: L O R D on Jun 29, 2006 at 09:26 PM
8619232  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: dench on Jun 30, 2006 at 02:51 PM
8619232  :)

thanks a lot bro. called them already and mabait naman nakausap ko.

good news is my orders are about to be delivered na daw today. ill just wait

hope the items are in great condition :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: vic12 on Jul 20, 2006 at 05:03 PM
kanino kaya pwede makisabay ng orders sa amazon?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Aug 02, 2006 at 11:24 PM
Guys, there are titles I love to buy...titles with multiple discs (e.g. United 93 2-Disc SE, unless the local distributor releases the 2-Disc SE of United 93), but, Amazon.com notes that "During shipping, discs in multidisc sets occasionally become dislodged without damage. Please examine and play these discs. If you are not completely satisfied, we'll refund or replace your purchase."

Anyone here ever received the discs in multidisc sets become dislodged? Is this applicable, only, to 3 or more discs set or is this, also, applicable to 2 discs set? Nakakatakot kasi...any advice?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 02, 2006 at 11:31 PM
Guys, there are titles I love to buy...titles with multiple discs (e.g. United 93 2-Disc SE, unless the local distributor releases the 2-Disc SE of United 93), but, Amazon.com notes that "During shipping, discs in multidisc sets occasionally become dislodged without damage. Please examine and play these discs. If you are not completely satisfied, we'll refund or replace your purchase."

Anyone here ever received the discs in multidisc sets become dislodged? Is this applicable, only, to 3 or more discs set or is this, also, applicable to 2 discs set? Nakakatakot kasi...any advice?
If your not satisfied.  Amazon will provide you the address on where to ship it and they will replace it with a new one.  They will debit or credit  ??? ;D your shipping cost to your credit card.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Aug 02, 2006 at 11:43 PM
If your not satisfied.  Amazon will provide you the address on where to ship it and they will replace it with a new one.  They will debit or credit  ??? ;D your shipping cost to your credit card.

Thanks...will they still accept it, even after the seal has been broken?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: aeris30 on Aug 03, 2006 at 09:13 AM
Thanks...will they still accept it, even after the seal has been broken?

Sometimes amazon will just send a replacement without asking you to send back  the defective item.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 03, 2006 at 09:43 AM
Sometimes amazon will just send a replacement without asking you to send back  the defective item.
sometimes but not now.  My past purchases that have damages.  Amazon requires me now to return the item/s but they will pay it naman. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Artemis on Aug 03, 2006 at 10:13 AM
Guys, there are titles I love to buy...titles with multiple discs (e.g. United 93 2-Disc SE, unless the local distributor releases the 2-Disc SE of United 93), but, Amazon.com notes that "During shipping, discs in multidisc sets occasionally become dislodged without damage. Please examine and play these discs. If you are not completely satisfied, we'll refund or replace your purchase."

Anyone here ever received the discs in multidisc sets become dislodged? Is this applicable, only, to 3 or more discs set or is this, also, applicable to 2 discs set? Nakakatakot kasi...any advice?

applicable po even to single disc dvd.  i've received loose discs in multidisc sets and even in single to 2-disc sets and amazon has always replaced my damaged items.  thing is.. in the past, amazon automatically replaces your item/s without asking you to return the defective goods. but now, they will require you to return it.  Don't worry though, because,  as sir baby stated, they will debit (or is credit?  ??? ;))  return shipping to your credit card.    :)


Thanks...will they still accept it, even after the seal has been broken?

yup!  even if the seal is broken. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Aug 03, 2006 at 01:48 PM
Eh di pre-order na ako ng Narnia (4-disc) and United 93 (2-disc)... ;D or wait ko muna kung anong version ng United 93 ang ire-release dito? ??? Oo nga pala, pano ko malalaman kung digipak ba o hindi ang packaging ng Narnia (4-disc) and United 93 (2-disc)? Kasi, di ako fan ng digipak eh...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Artemis on Aug 03, 2006 at 11:01 PM
Eh di pre-order na ako ng Narnia (4-disc) and United 93 (2-disc)... ;D or wait ko muna kung anong version ng United 93 ang ire-release dito? ??? Oo nga pala, pano ko malalaman kung digipak ba o hindi ang packaging ng Narnia (4-disc) and United 93 (2-disc)? Kasi, di ako fan ng digipak eh...

narnia (4-discs), based on the pic that I saw, is in digipak.  not sure about united 93 though...  maybe you can email amazon's customer support and ask them whether United 93 2-disc se is in digipack or not. :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 03, 2006 at 11:18 PM
narnia (4-discs), based on the pic that I saw, is in digipak.  not sure about united 93 though...  maybe you can email amazon's customer support and ask them whether United 93 2-disc se is in digipack or not. :)
Tried it but amazon is not good in answering questions regarding packaging or any info regarding dvd's.  They are like call center personel.  mga taga India halos mga sumasagot.  Try looking at international forums.  They know it 1st hand kung anong packaging.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: j_liz_ann on Aug 05, 2006 at 11:05 AM
hi peeps! first time kong mag post dito, i just discovered this site a few days ago, meron palang ganitong forum focused on dvds at mga collector, :) :),, re sa topic, 4x na kmi nakapag order sa amazon ng dvd&cds, so far most are in mint condition naman lahat ng dumating sa amin. Tsaka lahat may tatak ng royale logistics yung box. Ang mejo hindi lang consistent at nakakalungkot eh yung way ng pag deliver,  yung una tsaka huli naming package talagang dineliver ng royale mismo dito sa office at pinapa receive talaga nila dun sa recipient. Yung 2nd & 3rd , local post office lang at sa guard lang binibigay.. ang sama nito, pwedeng makuha ng iba, worst may basag yung case ng ibang cd, cguro dhil pinagpasahan na nga ng 2 p.o., makati tsaka pasay.. medyo nadadaganan :( bad news to sa mga taong maseselan sa collection nila. pero overall ok naman yung delivery date, nag aaverage ng 15 days from date of order tsaka cyempre, very satisfied sa goods kse iba pa rin ang quality ng mga dvds/cds pag galing sa US,:)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 22, 2006 at 06:00 PM
Just got hope from our local post office (Pasay) to pick up my packages from Royal.  They told me that soon all packages from amazon will be subject to custom duties.  Ganyan daw ang practice sa Mandaluyong.  Can anyone from mandaluyong confirm this?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Aug 24, 2006 at 09:12 AM
Sometimes amazon will just send a replacement without asking you to send back  the defective item.

got an extra LOTR giftset because the one I got had minor damage. i was just asking for an extra argonauth but they just sent me a new giftset... free!  :D  that's why now i'm an amazon buyer  :P

Tried it but amazon is not good in answering questions regarding packaging or any info regarding dvd's. They are like call center personel. mga taga India halos mga sumasagot. Try looking at international forums. They know it 1st hand kung anong packaging.

this is what i dont like about their customer service. i'd usually ask for the packaging of the dvd but they won't have any idea  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: nerveblocker on Aug 24, 2006 at 05:12 PM
Just got my Final Destination Thrillogy from amazon.com via Royale Logistics straight to my house.  Wowee!

Order date: August 10, 2006
Estimated Arrival of Package: September 20, 2006 - October 5, 2006
Actual Arrival of package: August 24, 2006

 ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Aug 24, 2006 at 08:46 PM
got an extra LOTR giftset because the one I got had minor damage. i was just asking for an extra argonauth but they just sent me a new giftset... free!  :D  that's why now i'm an amazon buyer  :P

this is what i dont like about their customer service. i'd usually ask for the packaging of the dvd but they won't have any idea  :-\
  my Matrix ultimate gift set has broken plastic case when it arrived, nireklamo ko, and they said they would gladly replace it, fortunately, wala pa stock and asked me kung ok yung refund....syempre refund na lang...ok pa naman yun mga discs ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: allanmandy on Aug 24, 2006 at 09:17 PM
You mean to say you could lie through your teeth (theoretically, that is) and they would still replace the "defective" goods?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Aug 24, 2006 at 10:11 PM
You mean to say you could lie through your teeth (theoretically, that is) and they would still replace the "defective" goods?

Yes, and that's what worries me. I fear that potentially, if this is abused by other people in our country, the entire country might fall under a blacklist and they might stop shipping here completely. It's happened with other online shops, but mostly due to credit card fraud.

If ever it comes to that, I hope they reconsider for customers who've been loyal online shoppers with them since 1998 - back when the only items they carried were books and CDs.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: techdude on Aug 24, 2006 at 11:06 PM
Yes, and that's what worries me. I fear that potentially, if this is abused by other people in our country, the entire country might fall under a blacklist and they might stop shipping here completely.

Huwag naman sana... Sana people won't abuse the system...after all, I doubt Amazon is making a profit selling to us (Philipine resident), with the virtually free (Royal Logistics) shipping, my guess is that they take a hit for every sale they made.  Here's hoping honesty is still prevalent in our society and let's not kill the goose that lays the golden egg... sorta.  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Aug 24, 2006 at 11:28 PM
yes, that worries me too.  hoping here too that the system wont be abused...or else that system may go down on our part of the world.   :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 26, 2006 at 03:32 AM
Yes, and that's what worries me. I fear that potentially, if this is abused by other people in our country, the entire country might fall under a blacklist and they might stop shipping here completely. It's happened with other online shops, but mostly due to credit card fraud.

If ever it comes to that, I hope they reconsider for customers who've been loyal online shoppers with them since 1998 - back when the only items they carried were books and CDs.  ;D
That's what I always say to other pinoydvd amazon buyers.  Please don't abuse naman Amazon.  If it's really damaged.  Insist in returning the damaged DVD's or anything that is damaged.  They'll pay for it naman.  Sige kayo.  Pag ang Amazon binanned tayo,  wala na tayo maoorderan.  Way back 3 or 4 years ago.  Nagreklamo ako for a little damage sa case lang.  And they immediatelly replaced it free.  Hwag nadaw ibalik yung damaged dvd.  I didn't post this here because I wanna keep it a secret.  Baka kasi may gumaya at iabuso.  specialy sa mga lurkers lang dito.  You know who you are.  Yung mga magugulang.  Please stop complaining even though hindi naman sira yung DVD.  Para madoble lang at tapos ibenta.  Tayo din ang maaapektohan.  Please give Philippines a good and positive image.  Last year nagulat ako when I have a big package from amazon via royal.  An I Book laptop and an mp3 player.  Sa labas ng box address ko but sa loob nakaaddress sa norway.  I admit at 1st parang ayaw kona ibalik.  It worth around 2k dollars.  Pero I was thinking.  Eventually they will trace the package to me at sigurado mababanned ako if I lie.  So I e-mailed them regarthing the matter and they informed me to returned it and they will pay the shipping fee.  Iwas na sa bad image malinis pa konsensya ko. 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: nerveblocker on Aug 26, 2006 at 11:30 AM
Kudos to Sir Baby for that honest job!  ;D We in pinoydvd should be honest and reliable people.  Dealt with a lot of people here and honestly lahat so far matitino kausap unlike other sites I know na yung mga taong ka-deal mo manloloko.  >:(
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: jcdidj on Aug 27, 2006 at 08:49 AM
Sorry im new to this. can anyone tell me how i can order a book and cd in amazon through royale logistics? im doing a research and i want the package to arrive in about 2-4 days here in the philippines. is this possible? i clicked the checkout button but they dont deliver inthe philippines. what do i do? help!!!!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Aug 27, 2006 at 01:30 PM
When you place an order to the Philippines from Amazon.Com and select "Standard International Shipping," it will be automatically be done through Royale Logistics. I don't think there's any way on earth that such an order will arrive in 2-4 days, based on experience. If all things go right and you've very lucky, I'd say the fastest will be 7-10 days.

If you need the package in 2-4 days, your option will be via DHL ("Priority International Courier" on the Amazon website). On top of the hefty shipping charge, you will ABSOLUTELY be taxed and also have to pay for a separate "customs handling fee." I usually end up paying approximately an additional 2000 pesos for orders through DHL, which is why I've stopped doing that.

I'm not sure how "Expedited International Shipping" works with Amazon, since I haven't used that option in maybe 5 years already.

If you're trying to buy a book or a CD and Amazon says the item cannot be shipped to the Philippines, then Amazon doesn't actually carry the item you want - they're just listing it for one of their Marketplace sellers. Those really cannot be shipped to the Philippines. Your option in such cases would be either to have it shipped to a relative in the States and reshipped here, or you can coordinate with Johnny Air Cargo - they have a US shipping address you can use and then you can eventually pick up the item from them at SM Megamall.

To find out how to coordinate with Johnny Air Cargo, click here (http://pinoydvd.com/board/index.php?topic=6383.0).
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Aug 28, 2006 at 08:47 AM
Kudos to Sir Baby for that honest job!  ;D We in pinoydvd should be honest and reliable people.  Dealt with a lot of people here and honestly lahat so far matitino kausap unlike other sites I know na yung mga taong ka-deal mo manloloko.  >:(

so proud to know you sir baby  ;)  very tempting indeed. but its also bad to know that such an expensive package could be lost  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Aug 28, 2006 at 03:53 PM
Huwag naman sana... Sana people won't abuse the system...after all, I doubt Amazon is making a profit selling to us (Philipine resident), with the virtually free (Royal Logistics) shipping, my guess is that they take a hit for every sale they made.  Here's hoping honesty is still prevalent in our society and let's not kill the goose that lays the golden egg... sorta.  ;)

Looks like I missed reading this thread... Yup, my recent order from Amazon did not make me pay for any charges and was delivered straight to my office.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Aug 30, 2006 at 11:02 PM
I ordered an item from Amazon.com last June 13 to an address in Muntinlupa. I waited until their estimated shipping time expired with no item arriving. They then sent me a replacement order via expedited mail last August 15. Up to now I have not yet received my order. What do I do now?

This is the second time this has happened to me. Luckily on my first order last year the replacement order arrived 13 days after it was sent.

I suspect some bad elements in the  Muntinlupa PO since I also ordered last July but had the stuff sent to an address in Makati and it arrived in exactly 3 weeks.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 31, 2006 at 04:41 AM
I ordered an item from Amazon.com last June 13 to an address in Muntinlupa. I waited until their estimated shipping time expired with no item arriving. They then sent me a replacement order via expedited mail last August 15. Up to now I have not yet received my order. What do I do now?

This is the second time this has happened to me. Luckily on my first order last year the replacement order arrived 13 days after it was sent.

I suspect some bad elements in the  Muntinlupa PO since I also ordered last July but had the stuff sent to an address in Makati and it arrived in exactly 3 weeks.
Send it to an alternative address.  Not in Muntinlupa.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Aug 31, 2006 at 07:48 AM
If lets say the replacement order does not arrive what does Amazon nornally do?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Aug 31, 2006 at 08:30 AM
Send it to an alternative address.  Not in Muntinlupa.

I actually thought of that when I was ordering my July order but since the replacement order of the previous order (Jamuary) arrived I thought that the lost one was a one time thing. My mistake was having the replacement of the current order (June) sent to MUntinlupa and not Makati
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Aug 31, 2006 at 04:00 PM
I actually thought of that when I was ordering my July order but since the replacement order of the previous order (Jamuary) arrived I thought that the lost one was a one time thing. My mistake was having the replacement of the current order (June) sent to MUntinlupa and not Makati
Have you tried visiting to your local post office to check if may dumating na package?  Baka mga tamad lang ideliver yan mga yan.  Tapos pag matagal na walang magclaim.  They will will forfeit it to themselves. 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Aug 31, 2006 at 04:33 PM
Have you tried visiting to your local post office to check if may dumating na package?  Baka mga tamad lang ideliver yan mga yan.  Tapos pag matagal na walang magclaim.  They will will forfeit it to themselves. 

Well for this shipment no. I actually tried to do that for the order last January but as usual they denied they had any items and said for me to just wait. Nakasimangot pa nung kinakausap ko.

I wish there was some way that I can just have Royale do all the deliveries instead of it passing through Philpost.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 01, 2006 at 05:03 PM
Here's another question for Amazon buyers:

I plan to pre-order an item which will be released in November. It's currently about $13.00 but there is a chance that the price will go down before the actual release date. So if I use a credit card will it be charged at the current price of $13.00 or will it be charged when the item is actually shipped (which could be lower)?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Sep 01, 2006 at 05:06 PM
It will be adjusted accordingly if the price gets lower and you'll receive a notification. You'll get charged once the item becomes available and ready to be shipped. This happens to me on my recent pre-order of United 93.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Sep 01, 2006 at 05:42 PM
in the event that the price increased, you will be charge the same amount upon pre-ordering?  kumbaga price protection?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RNIverson on Sep 01, 2006 at 05:56 PM
yep, your billing statement will only be adjusted when prices go down. great service huh  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: aeris30 on Sep 01, 2006 at 09:10 PM
Well for this shipment no. I actually tried to do that for the order last January but as usual they denied they had any items and said for me to just wait. Nakasimangot pa nung kinakausap ko.

I wish there was some way that I can just have Royale do all the deliveries instead of it passing through Philpost.

Have you tried calling Royale Logistics to confirm if your package passed through them, coz Royale uses  the Pasay PO when forwarding packages that they don't deliver.

My latest order of 2 dvds from amazon last august 2 via standard international shipping was shipped thru DHL Global Mail with delivery estimate of Sept. 26, 2006...on Aug. 15 (two weeks after my order was shipped) tinawagan ko yung Royale Logistics kung may natanggap silang package from amazon para sa akin...they said they got it already and na-forward na raw nila sa Pasay PO...i asked bakit di sila ang nag-deliver (I live in Quezon city) ang sabi nila di daw sila nagdedeliver (but reading from other posts here, they do deliver, di ko lang alam kung anong location) ...pwede ko raw i-pick-up (ganon daw yung ginagawa nung iba)  kaya lang nga na-mail na nila so hintayin ko na lang daw...3 days after I got QC NIA PO's notice for my package...picked it up without paying anything...
Since you are using a Muntinlupa address dapat royale logistics should the deliver the package directly to you dahil nasa Muntinlupa rin naman yung office nila
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 01, 2006 at 11:26 PM
Have you tried calling Royale Logistics to confirm if your package passed through them, coz Royale uses  the Pasay PO when forwarding packages that they don't deliver.

My latest order of 2 dvds from amazon last august 2 via standard international shipping was shipped thru DHL Global Mail with delivery estimate of Sept. 26, 2006...on Aug. 15 (two weeks after my order was shipped) tinawagan ko yung Royale Logistics kung may natanggap silang package from amazon para sa akin...they said they got it already and na-forward na raw nila sa Pasay PO...i asked bakit di sila ang nag-deliver (I live in Quezon city) ang sabi nila di daw sila nagdedeliver (but reading from other posts here, they do deliver, di ko lang alam kung anong location) ...pwede ko raw i-pick-up (ganon daw yung ginagawa nung iba)  kaya lang nga na-mail na nila so hintayin ko na lang daw...3 days after I got QC NIA PO's notice for my package...picked it up without paying anything...
Since you are using a Muntinlupa address dapat royale logistics should the deliver the package directly to you dahil nasa Muntinlupa rin naman yung office nila

Well I should be able to ask the PO on Monday if they have it. But knowing them they will probably deny they have it. If that doesn't work then I shall call Royale.

The weird thing about the Royale delivery was in the one and only time I was able to get my order sent to Muntinlupa, it was handled by Philpost. Meanwhile the order that was sent to Makati was delivered by Royale.

One last thing: If let's say (knock on wood) the replacement order does NOT arrive by the estimated shipping time would it be a good idea to write again to Amazon.com? I'm just worried that if I do that then they might blacklist me since out of the 5 shipments they sent me so far only 2 have made it safely?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 01, 2006 at 11:28 PM
It will be adjusted accordingly if the price gets lower and you'll receive a notification. You'll get charged once the item becomes available and ready to be shipped. This happens to me on my recent pre-order of United 93.

Thanks I'm just waiting for another item, a music CD, to be posted for pre-order then I should be checking out a few items.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: inwe on Sep 07, 2006 at 10:00 PM
I will be buying items for my school online from amazon. I just want to confirm once and for all if there really isnt a tax for amazon orders since I might be getting something around a thousand $ for the school.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: allanmandy on Sep 07, 2006 at 11:08 PM
Wherever did you get this idea? Of course you will be taxed. And very heavily at that. But hey, if your school's gonna pay for it, then by all mean, swipe away!

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: inwe on Sep 08, 2006 at 06:56 PM
I was actually referring to the very unpredictable custom's tax ... i can't make the school pay for that much "tax" since it took me sometime to convince them that buying it online is cheaper... it might turn out to be more expensive because of the postal office charges.
Title: Amazon question
Post by: Moks007 on Sep 13, 2006 at 12:06 PM
hello im sorry I may sound stupid fairly new here and also lazy to read thru amazon and look for the topic regarding this in this forum. Just have a question for those who order from amazon online. Is it safe to use your credit card. Actually I have the bpi ecard (I think thats whats it called) to be safer. However my limit there might be too small. 2nd question is around how much does the shipping cost, is it per disc or per shipment by weight. Are there any other fees. Pls give me an approximate for example:
I ordered James bond ultimate edition vol 1 and 2, it cost around 116 dollars whats my grand total. (just an approximate, so I have Idea) Sorry about this lazy to read and just trying shortcut and quick fix. Thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: reeves24 on Sep 13, 2006 at 12:49 PM
i have ordered dvds, books and cds from amazon.com for the past 6 years now. delivery of parcel thru royale logistics phils. started around 2 years ago when i was residing in manila (i live in pasig right now). just recently i've ordered avp, kingdom of heaven and day after tomorrow delivered to our home in pasig and smallville season 1 boxset and batman vs dracula shipped to my mother's house in manila. both shipments were delivered to the said addresses by royale logistics w/o any additional cost. by the way, i've uses standard delivery shipment method and it took only around 15 days at the maximum before you receive the package. for me, amazon.com is still the safest online retailer of dvds, cds and books. thanks.
Title: Re: Amazon question
Post by: reeves24 on Sep 13, 2006 at 01:04 PM
hi don't worry your inquiries sound reasonable enough. anyway, shopping to amazon using credit card is safe because amazon uses a secured/encrypted software for online transactions provided that you only accesses internet thru your own house or maybe your office (never in internet cafe and alike). shipping cost is based on per item (flat rate) and additional cost if you add another e.g. you ordered a 6 disc boxset and a single disc special ed. dvd. it will only count as a 2 item in your shipment plus base rate around $8.97, if you uses a standard delivery method. juss add it to your $ 116 total. but wait, your order is over $ 100++ your shipping will be defaulted to higher shipping method--priority. hope i've helped you in this matter. thanks.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Sep 14, 2006 at 10:37 AM
ok thanks cant wait to try out some shopping hehe
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 14, 2006 at 11:25 PM
Will I be paying any customs duties if I buy a few items which has a value of $49 + shipping?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: vincer on Sep 16, 2006 at 07:22 AM
I ordered BTTF from amazon.com last august 26. I was so happy that it was delivered straight to our office in makati yesterday, sept 15. ;D btw, i got the BTTF v2...nice! :D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Sep 16, 2006 at 10:31 AM
Will I be paying any customs duties if I buy a few items which has a value of $49 + shipping?

Yes. For some reason I cannot fathom until now, customs duties locally are computed WITH shipping.

My last Amazon purchase that arrived at the QC PO had everyone there laughing, since the total cost was $49.92. They even passed it around, with, "Ang galing o! 8 cents na lang" comments.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: aeris30 on Sep 16, 2006 at 10:50 AM
Yes. For some reason I cannot fathom until now, customs duties locally are computed WITH shipping.

My last Amazon purchase that arrived at the QC PO had everyone there laughing, since the total cost was $49.92. They even passed it around, with, "Ang galing o! 8 cents na lang" comments.

Everytime I pick-up my Amazon package from the NIA QC PO, the lady at counter 37 always reminds me that I will be taxed if my purchase reached $50 up...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 17, 2006 at 10:32 AM
I was hoping to save on shipping by having a lot of items sent in one shipment. But since there is a customs charge if it's over $50 looks like I will have to split my order up.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gadgetguru on Sep 17, 2006 at 11:13 AM
Hi everyone, new here.

I was just wondering if you bought an item from an Amazon reseller (on those pages created by a seller), who charges your credit card?  Amazon or the seller?  I trust Amazon with my credit card details but not with anonymous resellers.

And these resellers uses their own shippers (not Royal Logistics) I presume?  So the chances for local custom duties are higher?

Thanks for any insight...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Sep 17, 2006 at 02:34 PM
I was just wondering if you bought an item from an Amazon reseller (on those pages created by a seller), who charges your credit card?  Amazon or the seller?  I trust Amazon with my credit card details but not with anonymous resellers.

And these resellers uses their own shippers (not Royal Logistics) I presume?  So the chances for local custom duties are higher?

I can't remember what was reflected on my credit card statement, but Amazon Resellers don't ship to the Philippines at all.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: firewired on Sep 17, 2006 at 04:12 PM
Amazon marketplace sellers use the Amazon Payments system. Your card is charged by Amazon and Amazon pays the seller. They don't get paid automatically though. I've actually had problems with a couple of sellers and Amazon immediately gave me a refund after conducting a brief investigation. Took 3 days only if I'm not mistaken and I was very pleased with the way things turned out -- so much so that despite the experiences, I still order a lot from the marketplace.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Sep 17, 2006 at 04:38 PM
OT: I noticed that major titles (example, "Cars" or "Over the Hedge"...) are priced lower than minor titles (example, "Akeelah and the Bee" or "Friends With Money" or "Thank You For Smoking"...). Is it due to the "Supply and Demand"? BTW, anyone here purchased those titles "Akeelah and the Bee" and/or "Friends With Money" and/or "Thank You For Smoking"?

FTT: So far, I'm satisfied with the service...goods delivered in 2 weeks...plus, I can't wait for my 3 pending orders...(1st, "GNGL" and "APHC"...2nd, "Joseph-King of Dreams" and "HSM-2Disc Remix Ed"...3rd, "An Inconvenient Truth" and "Transformers: The Movie-Anniversary Ed"...) ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gadgetguru on Sep 17, 2006 at 08:23 PM
Thanks Firewired and Mr. Hankey for your replies.    My taste in movies is oftentimes niche genre or quirky movies that oftentimes Amazon don't carry but resellers do...

OT: The price difference mentioned by Phildo is probably because Major titles are more visible and subject to price comparisons... and sometimes, they are lost-leaders, meaning Amazon takes a hit for every sale in the hope that you will buy other items, much like what big discount retailers (like Walmart) do on the Friday (Black Friday) after thanksgiving by offering items like DVD players for $20 or less...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: firewired on Sep 18, 2006 at 07:25 AM
Thanks Firewired and Mr. Hankey for your replies.    My taste in movies is oftentimes niche genre or quirky movies that oftentimes Amazon don't carry but resellers do...

I was bugging the PinoyDVD.biz guys to implement some sort of "Amazon Marketplace" system in the online store precisely to address the catalog differences between what they carry and what the forum marketplace sellers carry. Unfortunately, there are technical and serious legal(!) issues that need to be worked out.

For a developing country with such a small home video industry, putting up an online business (or any business for that matter) can be so freakin' complicated because of all the legal minefields that you have to watch out for.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: nerveblocker on Sep 18, 2006 at 08:48 AM
Quote
I plan to pre-order an item which will be released in November. It's currently about $13.00 but there is a chance that the price will go down before the actual release date. So if I use a credit card will it be charged at the current price of $13.00 or will it be charged when the item is actually shipped (which could be lower)?

Here's an email from amazon.com:

Greetings from Amazon.com.

We thought you'd like to know that the price of your pre-release title
went down between shipment (the time we charged you) and the release date,
and that we saved you some money! Since your item was covered under our
Pre-order Price Guarantee, you automatically received a refund.




Pre-ordered Grey's Anatomy Season 2 from amazon.com and their preorder price was $3 more than the actual price when it was released.  So they notified me thru email that they will facilitate a credit refund to my credit card.  COOL!!! 8)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Sep 18, 2006 at 06:02 PM
just a summary of my latest amazon.com dvd purchase:

- order shipped via standard international shipping: aug.28
- notice from the quezon city post office: sept.15
- no customs tax for order worth $26.47
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Sep 18, 2006 at 06:18 PM
Yes. For some reason I cannot fathom until now, customs duties locally are computed WITH shipping.

My last Amazon purchase that arrived at the QC PO had everyone there laughing, since the total cost was $49.92. They even passed it around, with, "Ang galing o! 8 cents na lang" comments.

my purchase last dec.2005 (posted here also) was $50.91 total, although i only paid amazon $40.91 because of a $10 discount. the customs person at the QCPO told me that next time my order goes above $50 i will be taxed.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Sep 18, 2006 at 09:29 PM
Here's an email from amazon.com:

Greetings from Amazon.com.

We thought you'd like to know that the price of your pre-release title went down between shipment (the time we charged you) and the release date, and that we saved you some money! Since your item was covered under our
Pre-order Price Guarantee, you automatically received a refund.


Pre-ordered Grey's Anatomy Season 2 from amazon.com and their preorder price was $3 more than the actual price when it was released.  So they notified me thru email that they will facilitate a credit refund to my credit card.  COOL!!!

If that's the case, then they owe me $1.11 for my Grease purchase (http://pinoydvd.com/board/index.php?topic=55978.msg620321#msg620321)!  >:(

 ;D

For a quick laugh, here's my latest Amazon purchase:

Quote
Guten Tag,

unser Logistikzentrum hat den unten stehenden Artikel verschickt!

Unser Hinweis:

Sie koennen Ihr Kundenkonto jederzeit ueber "Mein Konto"
http://www.amazon.de/mein-konto einsehen und verwalten.

Ihre Bestellnummer 30X-4XXXXX4-29XXXXX (eingegangen 16-September-2006)
---------------------------------------------------------------------
Bestellt  Titel                          Preis  Versandt   Zwischen-
                                                            summe
---------------------------------------------------------------------
   1     XXXXXXXXXX       EUR 8,61      1  EUR 8,61

---------------------------------------------------------------------
                              Zwischensumme ohne Mwst:  EUR 8,61
                                 Porto und Verpackung:  EUR 15,50
                                Endbetrag inkl. MwSt.:  EUR 24,11
                                     Enthaltene MwSt.: 

Die Sendung geht an:
    XXXXXXX XXXXXXX
    #XX XXXX Street
    XXXXX, XXX XXXX, Metro Manila 1XXX
    Philippines

Der Versand erfolgt ueber: Deutsche Post Paeckchen.
 Sollte eine Zustellung nicht erfolgreich sein: Pakete und Sendungen werden
in der Regel eine Woche bei Ihrem oertlichen Postamt fuer Sie aufbewahrt.
Manchmal nimmt auch ein Nachbar die Bestellung entgegen.

Ihre Bestellung ist damit vollstaendig ausgefuehrt.

Ihr Kaufvertrag ist mit dieser E-Mail zu Stande gekommen.

Sie koennen bei uns gekaufte Artikel innerhalb von 30 Tagen zurueckgeben.
Ausgenommen sind lediglich Artikel aus unserem Elektronik-und-Foto-Shop,
elektrische Kuechen-, Haushalts- und Gartengeraete, elektrisches Werkzeug
sowie Games-Hardware aus dem Bereich PC- und Videospiele, fuer die eine
14-taegige Rueckgabefrist ab Erhalt der Ware gilt. Zu den genauen
Bedingungen lesen Sie bitte den Abschnitt "Widerrufsrecht".

Can anyone translate?  ;D

Actually, that's what I dislike about Amazon.de and Amazon.fr - look at the shipping cost. That's the cheapest shipping option, and it's 2X the price of the disc!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: techdude on Sep 18, 2006 at 09:41 PM
Google on the job:

Good day,

our logistics center sent the article away standing down!   

Our reference:    They can your customer account at any time over “my account”  http://www.amazon.de/mein-konto see and administer.   

 Its part number (received 16-September-2006) 
-------------------------------------------------------------------- 
Orders title price dispatched intermediate hums
  --------------------------------------------------------------------     
1 EUR 8.61 1 EUR 8,61   
 --------------------------------------------------------------------                               
Intermediate total without VAT:  EUR 8,61                                   
Postage and packing:  EUR 15,50                                 
Total amount inclusive VAT.:  EUR 24,11                                       
Contained VAT.:     

The transmission turns on:           
#XX Street      ,
XXX, Metro Manila 1XXX     
Philippines   

The dispatch takes place over: German post office package.   
A feed should not be successful: Packages and transmissions are usually kept one week at your local post office for you.  Sometimes also a neighbour receives the order.   

Their order is completely implemented thereby.   

Their sales contract came with this E-Mail to conditions.   

They can return bought articles with us within 30 days.  Excluded are only articles from our electronics and photo Shop, electrical kitchen, household and garden devices, electrical tools as well as Games hardware from the range PC and video games, for which a return period every fourteen days applies starting from receipt of the commodity.

To details  Conditions read you please the section “right of revocation”.


Looks like online translation services still has a long way to go...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 19, 2006 at 09:47 AM
MY last ORder Summary:

Date Shipped: August 15, 2006
Shipping Method: Expedited Shipping
Status: Lost again!!!

Royale confirmed they received the item and sent it to their "bagsakan" post office in Pasay August 22. I call the Pasay post office and they don't have it.

Score another one for the the Pirates of the Pasay Post Office: The Curse of the lost Amazon items.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Sep 19, 2006 at 10:38 AM
MY last ORder Summary:

Date Shipped: August 15, 2006
Shipping Method: Expedited Shipping
Status: Lost again!!!

Royale confirmed they received the item and sent it to their "bagsakan" post office in Pasay August 22. I call the Pasay post office and they don't have it.

Score another one for the the Pirates of the Pasay Post Office: The Curse of the lost Amazon items.

The problem is not within pasay but at your local post office.  All packages from amazon are sent from royal to pasay city PO and then to your local PO's
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 19, 2006 at 12:14 PM
The problem is not within pasay but at your local post office.  All packages from amazon are sent from royal to pasay city PO and then to your local PO's

Well it's one of them. I also inquired over at my local post office. Wala rin. They even showed me their book where they let people receive and there were a few names there but not mine.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Sep 19, 2006 at 12:48 PM
Well it's one of them. I also inquired over at my local post office. Wala rin. They even showed me their book where they let people receive and there were a few names there but not mine.
pasay Po kasi is the main drop off point.  The problem I can see here is from Pasay PO to Las pinas PO.  MMMMMMMM.  Call Royal logistics and ask when did they deliver it in pasay. I don't think the problem is in pasay.  Pag sa Pasay lahat then I would never get all my packages and the same goes to Makati Q.C and others.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 19, 2006 at 03:06 PM
pasay Po kasi is the main drop off point.  The problem I can see here is from Pasay PO to Las pinas PO.  MMMMMMMM.  Call Royale logistics and ask when did they deliver it in pasay. I don't think the problem is in pasay.  Pag sa Pasay lahat then I would never get all my packages and the same goes to Makati Q.C and others.

I checked and they said they turned it over August 22 to Pasay. I think the thieves are randomly selecting which items to take home. Unfortunately for me it looks like it's always my item they like select.

ANyway I complained to AMazon and they said they will refund my Credit card. Lugi lang ako sa exchange rate since the peso is stronger now then when I ordered it.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: riverfan on Sep 22, 2006 at 12:45 AM
Nakakainip. Pati-replacement order ata MIA.  :P

It's been more or less 7 months since i ordered from amazon (check previous posts,  :P ), and requested a replacement... i finally received my FIRST and FINAL NOTICE from the Parañaque PO. Wala naman akong ini-expect na package so i guess this is it!

 :P
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: emvi_2000 on Sep 22, 2006 at 01:50 PM
My Sept 2 order of"bewitched Season 2" arrived last Sept 18 here at d office!  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Sep 26, 2006 at 11:41 PM
Am I entitled to a refund if my replacement order does not arrive past the estimated delivery date??
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Oct 05, 2006 at 11:02 AM
summary of my latest amazon.com dvd purchase:

- order shipped via standard international shipping: sept.19
- notice received from the quezon city post office: oct.5

not bad, considering the big storm that hit metro manila last week. i was expecting a little delay. although there is a 35 pesos customs examination fee written on the notice this time, the last 3 packages there were none. my package is only worth 38.96 USD.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Oct 05, 2006 at 12:23 PM
my ordered items are in the "items shipping soon"  status for four long days na.  I emailed their customer service and it seems they give you an answer that doesnt exactly address the complaint...hmmmm....
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Oct 05, 2006 at 12:30 PM
that's odd, i haven't experienced that yet...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: dench on Oct 05, 2006 at 12:39 PM
summary of my latest amazon.com dvd purchase:

- order shipped via standard international shipping: sept.19
- notice received from the quezon city post office: oct.5

not bad, considering the big storm that hit metro manila last week. i was expecting a little delay. although there is a 35 pesos customs examination fee written on the notice this time, the last 3 packages there were none. my package is only worth 38.96 USD.


good for you. in my case, im always charged P35 per parcel even if its value is only 5$ :) pwede na rin basta nakakarating ang goods
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Oct 05, 2006 at 03:08 PM
summary of my latest amazon.com dvd purchase:

- order shipped via standard international shipping: sept.19
- notice received from the quezon city post office: oct.5

not bad, considering the big storm that hit metro manila last week. i was expecting a little delay. although there is a 35 pesos customs examination fee written on the notice this time, the last 3 packages there were none. my package is only worth 38.96 USD.


Oh good. My package was sent out last Sept 18. That  means I should get it in a day or two.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Oct 05, 2006 at 03:09 PM
that's odd, i haven't experienced that yet...
cguro nabasa yong post ko.....my ordered items shipped just now... ;D ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Oct 05, 2006 at 11:27 PM
my ordered items are in the "items shipping soon"  status for four long days na.  I emailed their customer service and it seems they give you an answer that doesnt exactly address the complaint...hmmmm....

That happened to me once, but mine was like two weeks of "shipping soon" before I sent an email asking what was up. Their response was, "We don't know exactly what happened, but we apologize for the inconvenience," and they shipped my order within 24 hours.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Oct 06, 2006 at 06:12 AM
hello anybody near sta. cruz, manila area near binondo any bad experiences or hopefully very good experiences, wana try ordering hehe thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Oct 06, 2006 at 10:10 AM
Latest Order

Date Sent Out: September 18, 2006
Date Arrived: October 6, 2006
Total days: 18 Days (16 if you don't count the last two days last week due to MIlenyo)

So far out of the 6 shipments I have only 3 have made it to me in order. 2 for 2 in Makati. 1 for 4 in Muntinlupa.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Oct 06, 2006 at 11:35 AM
good for you. in my case, im always charged P35 per parcel even if its value is only 5$ :) pwede na rin basta nakakarating ang goods

i picked it up this morning, and i didn't pay for anything again.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hubes on Oct 06, 2006 at 12:38 PM
i picked it up this morning, and i didn't pay for anything again.


where are you located and what qc post office did you go to?
basta ba not more than 50 dollars no tax?

tnx
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Oct 06, 2006 at 01:04 PM
where are you located and what qc post office did you go to?
basta ba not more than 50 dollars no tax?

Hubes, if you still live in the same area, our packages go to QCPO along NIA road. They're never taxed if they're under $50.00 (including shipping), but at 50.01, they will tax you. Watch out also for separate orders that arrive on the same day - they'll total all your packages and if the total exceeds $50, they'll tax you.

Maybe subtitle has a different experience... sumabat lang ako sandali...   ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: hubes on Oct 06, 2006 at 02:26 PM
Hubes, if you still live in the same area, our packages go to QCPO along NIA road. They're never taxed if they're under $50.00 (including shipping), but at 50.01, they will tax you. Watch out also for separate orders that arrive on the same day - they'll total all your packages and if the total exceeds $50, they'll tax you.

Maybe subtitle has a different experience... sumabat lang ako sandali...   ;D

Thanks for reply Francis - right?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Oct 06, 2006 at 02:29 PM
i went to the post office along NIA road. yes, as long as the package is under 50 dollars, they will not charge you customs tax. but this is different from the customs examination fee of 35 pesos, that dench says he's being charged for every package. ako wala pa akong binabayaran.

Mr. Hankey, nangyari na ba sa yo yung two packages on the same day na over $50 yung total?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Oct 06, 2006 at 04:28 PM
i went to the post office along NIA road. yes, as long as the package is under 50 dollars, they will not charge you customs tax. but this is different from the customs examination fee of 35 pesos, that dench says he's being charged for every package. ako wala pa akong binabayaran.

Yes, along NIA road, Amazon.Com packages do not incur the 35 peso fee, but other Amazons (co.uk, .de, .fr) are subjected to the fee.

Quote
Mr. Hankey, nangyari na ba sa yo yung two packages on the same day na over $50 yung total?

Yeah, the bad part is, I ordered these packages three weeks apart. Total for both packages was about $95, the assessed duties were about Php 2000! Even though I tried to explain that they were separate packages (which worked in the past), they said, "Malas na lang po, sabay dumating."

I've noticed that QCPO/NIA has more recently been stocking up on packages before sending out notices. As a result, I sometimes have to wait almost a month for something that already arrived (as confirmed by the postmark) 10 days after I placed the order!

So the package overlap doesn't happen again, when I have multiple shipments arriving, I've developed the habit of going to the post office about 2 weeks after my first order ships, whether or not I already have a postal notice. QCPO/NIA is just around 10 minutes from where I work, anyway. I ask them if they can please check if anything from Amazon arrived for me. Usually, it's already there! And then they just make a postal notice which I then sign and immediately return to them.

Quote
Thanks for reply Francis - right?

Nope. It's me, the guy who buys the Cheers boxed sets from you.  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: DVD_Freak on Oct 06, 2006 at 04:50 PM
Same thing happened to me.  Two different packages that I need to claim at the same time.  I'm not sure though if they also arrived at the same time.

Anyways I was being charged since both packages' total was $85.  I said these were two different packages and that I received two different notices.  They said both are for me and their total was over $50.

Told that person..."Ok no problem.  I'll just claim one and get the other tomorrow."

And so I did.  He was also the same person I transacted the day before.  Got both packages and did not pay anything.

 ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: subtitle on Oct 06, 2006 at 05:43 PM
do they say why amazon.com packages don't have that 35 peso fee?

regarding stocking up the packages before sending out the notices, parang ganun din sa last package ko. it was shipped by amazon sept. 19, but merong post mark ng QC post office ng sept. 27 (nine days). i just got the notice oct. 5 (yesterday).

DVD_Freak, buti pumayag sila ng ganun, although in the first place, hindi dapat nila i-add up yun since they are clearly separate packages.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: baby on Oct 06, 2006 at 11:31 PM
Packages from Amazon US should be with out tax and should be delivered to our doorstep.  Because Royal Logistics already paid the delivery fee to Phil Post to deliver them door to door.  But local post office personel saw the potential of milking out more money because they see that alot of us now ordered from Amazon.  Napapansin siguro nila na marami na comapared dati.  So instead of delivering them, they send out notices for you to pick them up and include them in international section intead of the local section. at para may bayad na storage fee of 35 pesos.  and other post office iniipon mga packages para lumampas sa $50 to make you pay for customs duties or tax.  Syempre mataas ang tax but they will offer you lower rate but without the receipt which go directly to their pockets.  Remmember guys malapit na pasko at marami na ang nagraraket specialy those in the govenment.  Excuse lang po sa mga taga gobyerno.  I myself also work in a government controlled company/institution and I know the workings inside.  Madumi talaga.  Hindi naman lahat in fairness.  But 75% are.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: DVD_Freak on Oct 07, 2006 at 01:46 PM
DVD_Freak, buti pumayag sila ng ganun, although in the first place, hindi dapat nila i-add up yun since they are clearly separate packages.

The person from the post office didn't have a choice.  Besides I wasn't too happy about his sarcastic remark.  his tone sounded like "naisahan niya ako!!!"

I just worked around their system.  The post office naman is just 5mins away from my house.

 ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: allanmandy on Oct 08, 2006 at 11:40 PM
You know what would make it more nakakaasar to PO? Let's say you have two notices. Present one notice first. After claiming and paying the appropriate charges (make sure they issue a receipt), take out you second notice and have them process that next. Wala na silang magagawa kasi na-issuehan na ng resibo yung una. Tsaka you wouldn't be inconvenienced by returning the next day just to avoid this irrational practice of combining the value of two or more parcels.

Yun nga lang, baka pag-initan ka next time. Haaay!

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Oct 10, 2006 at 10:39 AM
hello first time here ordering just have a question. Normal ba ito ganun ka tagal
ship out date oct. 9 and the estimated arrival is Dec. 1.
Do you guys order from amazon.uk or amazon.usa. or is it just the same.
Thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Oct 10, 2006 at 10:47 AM
Thats just the estimate, actual delivery varies from as early as 8 days to two weeks.  They just post that estimate so when its delayed, they will still forward you to that estimate delivery date.  If the shipment goes way beyond that date, email their customer reps to ask for options.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Oct 10, 2006 at 09:15 PM
Do you guys order from amazon.uk or amazon.usa. or is it just the same.

I order from both. It's not the same - usually UK titles are more expensive, but when they go on sale, they're dirt cheap - cheaper than Amazon US sale prices. Plus shipping for me is much faster with UK orders. Also, don't forget that the prices from Amazon UK are in pounds, not dollars, so the conversion is more expensive.

I'll advise you not to purchase violent action films from Amazon UK, though, since the BBFC is strict with such content, and they really censor excessive violence from Hollywood films. Not even very neatly - the picture/music jumps, just like it does in local cinemas when the MTRCB gets scissor-happy.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: allanmandy on Oct 10, 2006 at 10:27 PM
I'll advise you not to purchase violent action films from Amazon UK, though, since the BBFC is strict with such content, and they really censor excessive violence from Hollywood films. Not even very neatly - the picture/music jumps, just like it does in local cinemas when the MTRCB gets scissor-happy.

Really? And I thought the British are more liberal than the Americans!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: techdude on Oct 10, 2006 at 10:57 PM
Really? And I thought the British are more liberal than the Americans!

OT: but Europeans and Americans have very different views:

American censors is very strict with $ex but not violence.

European censors are very liberal with $ex but strict on violence.

Also note that most UK DVD are in PAL, so it will run around 4% faster, and may not be viewable unless you have a multiregion TV and player...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Oct 17, 2006 at 11:42 AM
Wow I received today my package in just 7 days I think, in my doorstep pa. Excellent service. My question is this. How come the guy that delivered it did not have any receiving copy that you are suppose to sign I guess for protection. Iniwan lang sa guardia. Is this common to all of you . Siempre I want protection also. Also if its over 50 dollars meron tax/duties as I have read in this thread. Meron ba scale yan like for example 75 dollars=2000 pesos. 100 dollars=3000 pesos. Thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Oct 17, 2006 at 01:22 PM
Is the guy from Royale or from the post office? If it's from Royale, then he'll ask for your signature. It's what he does everytime he delivered the package. If you're not around, he'll ask to sign whoever is authorized to receive your package.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Oct 17, 2006 at 04:22 PM
hmm... I really dont know. The guy was in civilian daw and just left it to the guard. The guard ask if he has to sign something but wala daw. Thats kind of weird to me because packages might get lost and prone to theft if this is the way they do it.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Oct 17, 2006 at 04:31 PM
Then it's not from Royale. It's mandatory for their messenger to have their list signed by the recipient.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Oct 26, 2006 at 02:01 PM
What is the formula that the post office uses when charging taxes for Amazon orders above $50?
Title: Amazon shipping question
Post by: boybi on Oct 29, 2006 at 11:08 PM
to those who bought items from Amazon US recently, how many days did the items arrive at your doorsteps or your post office? i'm planning on purchasing some dvds from amazon and still deciding if i'll have it shipped directly here or to a relative in the US. the last time i ordered from amazon (more than 3yrs ago), the items took around 2 months to arrive using international standard shipping (14-16 days).
Title: Re: Amazon shipping question
Post by: RNIverson on Oct 29, 2006 at 11:47 PM
my order last september arrived exactly after 2 weeks. it was addressed to our province so it was delivered directly to our house. my other order shipped to a friend in the US only took 6 days. if my friend would allow me to purchase as many titles as i want, i'll ship it to her to take advantage of free shipping

 ;D
Title: Re: Amazon shipping question
Post by: boybi on Oct 30, 2006 at 12:10 AM
i'm planning to order the Friends Complete 10 Seasons, how much kaya ako ma-tax dito?
Title: Re: Amazon shipping question
Post by: RNIverson on Oct 30, 2006 at 08:24 AM
i think tax will depend on your post office sir, but for a 40-disc set it might cost you much. if i were you, i'd ship to your friend in the US para free shipping na, safer from customs pa (siguro, not sure in airport customs though). other members might have useful experiences to share regarding taxes. in my case kasi i don't usually pay up
Title: Re: Amazon shipping question
Post by: boybi on Oct 30, 2006 at 11:22 AM
in that case, i might just have it shipped to a relative and have it put in a balikbayan box.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 01, 2006 at 09:17 AM
hello was wondering if one can call the royal logistics office to see if ones package arrived already or talaga have to go to the post office to check. If puede sa Royal meron ba kayo number? Sana puede sa Royal if they have office here para more convenient to just ask them ones order/tracking number with just a phone call away.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 01, 2006 at 05:32 PM
hello was wondering if one can call the royal logistics office to see if ones package arrived already or talaga have to go to the post office to check. If puede sa Royal meron ba kayo number? Sana puede sa Royal if they have office here para more convenient to just ask them ones order/tracking number with just a phone call away.

Yes you can call ROyale to see if your package has arrived. They record all the packages that pass through them and record when they pass the package to the Pasay PO who handles it from there. Look for the number in this thread.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 05, 2006 at 09:18 AM
hello I was going thru the thread I cant seem to find the phone number of Royale, anybody know their number? Secondly, this is what I notice, So far I have ordered 3 packages, The first 2 below 50usd is delivered to my doorstep within 7 to 8 days, I have another order that is more than 50dollars, well guess what, wala pa rin. I tried ordering over 50usd to see what happens, well Its been about 2 weeks already, Maybe im just comparing it with my below 50usd order that is so fast. Anyway thats whats frustrating with our postal system, I DONT WANT TO JUDGE YET, but majority things we have to deal with here in the Philippines involve some corruption.  (((this is the first thing that comes to my mind, I dont know about you guys))) Thats the shame of it. How can I go out and say "Proud to be a filipino" An example I experienced is in central post office here in binondo where I sent a package to USA. The lady charge me 200 to 300 pesos ( no receipt siempre ) to let them pack it sa box nila. Its a fee I dont really understand, Kung Inaway mo and argue with them about it you will be blacklisted by them and the next time if they remember you they might not do a good job packing your box. Well this is what I call pakisama nalang. Even the couple next to me (ceguro balikbayan was stunned with the 300 pesos charge ) Because I already paid well over 3000 pesos for the package (weight, shipment fee,  etc)

Anyway back to the topic. Do you guys experience this with your orders at amazon if over 50usd matagal or whats going to be the outcome. I can wait naman pero the feeling of frustration waiting and waiting pala lost na or whatever (maybe na kickback na). I have a system of waiting kasi for the package to arrive before ordering and ordering. I can go to the post office naman to check. The problem is I dont know where. I live in Sta. Cruz , Manila. I dont know where will I go Central post office near jones bridge or there is a small one for Sta. Cruz. I may try both next week kung wala pa. Anyway just asking for you guys/gals experience with over 50 usd purchase. Any input will be appreciated.

Last question which may be dumb and this has been confusing me before pa. On the address when it ask City, State/Province, and Country. Im still confused sorry but I live in Sta. Cruz, Manila Philippines, and confirmed with a lot of people that City is suppose to be Manila right? and State/Province is Sta. Cruz ???..But I think maybe it should be the other way around by the way they address it. City should be Sta. Cruz. State/Province is Manila???... So it will come out Sta. Cruz, Manila, Philippines diba .. Another of my confusion sorry about this. This has always been my problem when filling up something on the internet or whatever forms they have..In america its simple Houston, Texas USA (then zip code) tapos na...
Example John Go
              123 Ongpin
              Sta. Cruz, Manila
              Philippines 1111
Diba dapat ganun like the above should be the correct one...kung City is listed as Manila it will come out
              John Go
              123 ongpin
              Manila, Sta. Cruz
              Philippines 1111
Sorry mababaw and elementary na issue but Im still confused with this because in America its simple lang
               John Go
               123 Fondren St.
               Houston, Texas 1111
               USA
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 05, 2006 at 10:26 AM
I presumed that your packages that are below $50 were delivered to your doorstep by your local postman, right? If yes, then definitely your package came from Manila Central PO and your order that is above $50 will be or might be slapped cutoms duties. You'll receive a notice for pickup and you'll personally claim it. You'll be lucky if it's delivered also to your doorstep...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 05, 2006 at 12:01 PM
Royale's number:

8619232
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 05, 2006 at 12:03 PM
What I always do in terms of address is I put in Metro Manila in the state/province
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: voj on Nov 05, 2006 at 12:07 PM
Last question which may be dumb and this has been confusing me before pa. On the address when it ask City, State/Province, and Country. Im still confused sorry but I live in Sta. Cruz, Manila Philippines, and confirmed with a lot of people that City is suppose to be Manila right? and State/Province is Sta. Cruz ???..But I think maybe it should be the other way around by the way they address it. City should be Sta. Cruz. State/Province is Manila???... So it will come out Sta. Cruz, Manila, Philippines diba .. Another of my confusion sorry about this. This has always been my problem when filling up something on the internet or whatever forms they have..In america its simple Houston, Texas USA (then zip code) tapos na...
Example John Go
              123 Ongpin
              Sta. Cruz, Manila
              Philippines 1111
Diba dapat ganun like the above should be the correct one...kung City is listed as Manila it will come out
              John Go
              123 ongpin
              Manila, Sta. Cruz
              Philippines 1111
Sorry mababaw and elementary na issue but Im still confused with this because in America its simple lang
               John Go
               123 Fondren St.
               Houston, Texas 1111
               USA

City is Manila
State/Province is Metro Manila

Street address is 123 Ongpin St., Sta Cruz  - Sta Cruz is only a town

Metro Manila is the recognize province/state for NCR
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: techdude on Nov 05, 2006 at 12:54 PM
Moks007, Actually, you can omit the Sta. Cruz, because your Zip Code, already identify it.  Isn't state NCR (National Capital Region)?

As to your over $50 orders, wait a little longer.  That your other orders arrives in 6-8 days, doesn't follow that your larger order will arrive at the same time frame.  Especially, if it include an item that might be backordered.    I think checking the post office is useless, since a ton of mail/packages goes through them each and every day, How are they to find your package in there?  A needle in a haystack. Unlike Royal Logistics or Amazon, since you have the shipping/package number, where they can trace if it is shipped, in transit, or lost. 

But let just hope that it is still in transit.  From what I read, some package takes longer than 2-weeks to arrive...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 05, 2006 at 03:11 PM
YEah having a package arrive in 7-8 days is extraordinarily fast. The last two packages I got averaged 18.5 days in delivery.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 06, 2006 at 06:31 PM
Thanks so much guys appreciate it I will just wait it out a little longer hehe...Thanks also for the address information... :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 07, 2006 at 07:26 PM
Thanks brummie for the number think I will try calling tom. By the way sorry again guys for being so kulit I just have last question first time kasi ordering online, this is such a long thread I dont want to go back looking one by one sa response regarding this. My question is will amazon know if you already receive the package, Paano kasi if your stuff did not arrive in their estimated date, will you still be charged right on your initial purchase. I know they can reverse this if you just tell them you did not receive your package but what if your due date in your credit card is before the estimated date and you are already charged. I guess I really have to pay for it first before they will reverse it IF EVER my stuff did not arrive right? Just confirming thanks
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 07, 2006 at 07:31 PM
or you will not be charged until you receive your package?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: im2bz on Nov 07, 2006 at 07:47 PM
my grease rockin' rydell hasnt arrived yet it was shipped last sept 17 pa! this is my longest wait for an order from amazon US..... maybe nawawala na to.... so i'll wait pa for another 2 weeks para i could ask for a replacement.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 08, 2006 at 08:13 AM
Thanks brummie for the number think I will try calling tom. By the way sorry again guys for being so kulit I just have last question first time kasi ordering online, this is such a long thread I dont want to go back looking one by one sa response regarding this. My question is will amazon know if you already receive the package, Paano kasi if your stuff did not arrive in their estimated date, will you still be charged right on your initial purchase. I know they can reverse this if you just tell them you did not receive your package but what if your due date in your credit card is before the estimated date and you are already charged. I guess I really have to pay for it first before they will reverse it IF EVER my stuff did not arrive right? Just confirming thanks

1. For your first question, if you choose Standard or Expedited International Shipping, Amazon has no way to know if you already received it, unless you'll inform them.
2. Charging of your credit will still take place upon the time you place your order provided that the item is already available.
3. In case you notify Amazon that you did not receive the package, and they agreed to charge back your credit card, they just have to issue a reversal transaction charge on your credit card. Amazon has no way of knowing when is the cutoff of your card, so if your concern is if your credit card company had already slapped you an interest for that (if you say that the reversal was posted past your due date or cutoff date), I suggest you call your credit card company and inquire on their procedure on how will they go about it (if there's also a reversal of interest/finance charges)

Hope this helps.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 08, 2006 at 07:04 PM
ok thanks very much ya think I will just coordinate with my credit card company in case I did not receive the shipment.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 09, 2006 at 08:04 AM
If you did not receive your package at all, it's Amazon who you should notify, not the card company.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 11, 2006 at 10:21 AM
ok thanks very much... Good news for me I got my package yesterday hehe... :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gadgetguru on Nov 11, 2006 at 01:05 PM
Hi Moks, Did you get taxed for your over $50 package?  And was it delivered to your doorstep or do you have to get it from the Post Office.  Is this a boxed set or just multiple DVDs?  Sorry kung marami akong tanong, Just wondering kasi I also live in the Binondo area and would very much appreciate to know the odds of getting taxed for any big order I may place... 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 11, 2006 at 05:27 PM
hello gadgetguru. I did not get taxed on mine and it was delivered to my doorstep. I ordered 3 dvds one of them is a television series and total cost is 60 plus dollars. Maybe it will be chempo, chempo if we will be taxed or not but so far if below 50 usd in our area, delivered to my doorstep. I may be lucky on this one maybe if its 80 to 100 usd we will be taxed. Royale and Amazon and maybe (just maybe our area) so far im having great service. 50 usd below 7 to 10 days. And this over 50 usd it took 21 days...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gadgetguru on Nov 11, 2006 at 11:01 PM
Thanks Moks007.  I want to order two or three items at once din kasi mas mura ang shipping.  But siguro not over $50, hopefully, hindi rin ako ma-ta-taxed.  Although, nothing is sure, until you receive the package. :)  Thanks again. 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Nov 12, 2006 at 09:03 AM
Chempo chempo talaga pag dating sa tax, and also depende rin sa post office.  Dito sa Angeles City medyo maluwag sila, coz there are several times ive ordered more than 50 dollars...and doorstep pa rin ang delivery with no tax  :). 
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 12, 2006 at 01:52 PM
If you really do not want to be slapped with taxes, then I suggest have your shipping address in the Makati Business District or in Ortigas Center (if you work in these areas like myself). As per Royale, they personally delivered packages to this area regardless of the total price in US$.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: popcornaddict on Nov 13, 2006 at 10:23 AM
Hello everone! I just discovered this site, and I've had a very informative time reading this thread. 

It seems to me that people have had different experiences ordering from Amazon (some good, some bad) and most of the negative feedback comes from dealing with the local post offices.  I just have a few questions and I hope someone here could be nice enough to answer.

I ordered a single DVD (less than $50) from Amazon.com last January and it was delivered straight to my doorstep in 10 days.  I was VERY impressed with the service.

However, my second order (3 DVDs worth more than $50) failed to arrive.  I've notified Amazon.com about this and they shipped a replacement order that I'm currently waiting for.

So, my questions are:
1. If I receive a parcel notice and have to pick up my order from my local post office, how much would I have to pay them for customs duties?  From reading this board, I learned that orders worth more than $50 have duties.  I have no problem paying them since I know that's the law, but I just want to know how much should I pay exactly.  Ayoko kasi pumunta sa post office na wala akong alam.. I want to know what my rights & obligations are so I can pay correctly, and not a single centavo more.

2. I've read conflicting reports here about when DVDs orders are taxed.  Just to clarify, anything worth less than $50 should NOT be taxed and they should be delivered to my doorstep (regardless of how many items I order, basta less than $50).  Is that correct?

3. If my replacement order fails to arrive, can I ask Amazon.com to just cancel the order and ask for a refund instead?  My experience with their Customer Service has been great.  Their e-mails to me have been prompt and very courteous.  So kudos to Amazon.com for that.

Thank you very much in advance!  :)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: techdude on Nov 13, 2006 at 12:18 PM
It really depends on the post office area you are in.  There's really no guarantee that even an order of one DVD will be delivered to your doorstep.

Same thing with taxes, they can charge you and they can't.   What you are stating is the general experience of most people here.  But you can't be sure. 

As to exact duties, only an expert in custom laws can say for sure.  The $50 limit is based on what the post office guy tell some people here, whether there is such a law, or what is the limit is unknown.   Even a less than $10 order can be taxed, especially if the product is of huge quantities (say 10 $3.99 DVD), they can even declare your invoice void (Ie underdeclaration). 

The conflicting reports is because oftentimes, different Post Office has different regulations or differing interpretation of the law by personnel. 

Hopefully you get your replacement order soon...
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: popcornaddict on Nov 13, 2006 at 12:45 PM
Thanks for your reply techdude.

Sana nga I get my order..  I've learned my lesson, so next time, I'll remember to order just 1 DVD at a time, less than $50.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: qwerty765 on Nov 13, 2006 at 03:51 PM
The 2 DVDs I ordered from Amazon (Some Kind of Wonderful and It Had to be You) finally arrived today (Nov. 13). I placed the order last Oct. 28. It was estimated by Amazon to be delivered Dec. 7 - 22. My shipment arrived 3 weeks earlier  :).

P.S.

My shipment was delivered straight to my office. No taxes and duties were paid. Total invoice is USD 32.95
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 14, 2006 at 10:34 AM
Just got my package today for my last order of 2006.

Ship date Nov 2(US time)/3 (Phil Time)
Arrival date: Nov 13 (US) /14 (Phil)
DUration 11 days.

SO my last 3 orders have been averaging about 16 days duration from ship to arrival.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: popcornaddict on Nov 14, 2006 at 01:34 PM
Just got my package today for my last order of 2006.

Ship date Nov 2(US time)/3 (Phil Time)
Arrival date: Nov 13 (US) /14 (Phil)
DUration 11 days.

SO my last 3 orders have been averaging about 16 days duration from ship to arrival.

brummie, how much did you pay for it, below $50 ba?  and was it delivered to your house or did you pick-up sa post office?
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: DVD_Freak on Nov 14, 2006 at 01:41 PM
Received my last order from Amazon and it was delivered in my house.  Not all are the same case.  Some I have to get is sa PO.

In my experience, the pattern is like this.  Delivery to my house depends on what kind of packaging Amazon uses.  It doesn't depend on the amount/value but it depends on the size of Amazon's packaging.

If kasya sa motor (like those fast food delivery motorcycles) together with other parcels & envelopes, deliver sa house.  Pag di kasya sa lalagyanan ng motor...I have to get it sa PO....irregardless of value basta below $50.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Nov 16, 2006 at 11:26 AM
My pending orders... ;D

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: silhouette on Nov 16, 2006 at 12:42 PM
If you really do not want to be slapped with taxes, then I suggest have your shipping address in the Makati Business District or in Ortigas Center (if you work in these areas like myself). As per Royale, they personally delivered packages to this area regardless of the total price in US$.

If this one is true, then I'll start ordering again.
Coz the only reason why I stopped buying online is because of the tax being imposed by the  Makati Post Office.  Its fine if they are strict in following the computation based on the declared valued of the item.  The problem is, you're buying sale items abroad and Mkti PO will slap you with tax basing on their own item value and not the stated one.

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 16, 2006 at 12:56 PM
Silhouette, I also used to work in Makati and that's also the reason why I stopped ordering online way back 2 years ago. I'm now based in Ortigas Center (all of my orders since June of this year were personally delivered to me by their courier/messenger) and from my conversation with Royal thru phone, they confirmed this to me. I suggest that you called them first and tell them what building are you located so you can further verify.

Fyi also, I always call them on a Thursday to confirm if my package are already with them. They usually deliver  in my address during Fridays.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: brummie on Nov 16, 2006 at 01:47 PM
brummie, how much did you pay for it, below $50 ba?  and was it delivered to your house or did you pick-up sa post office?

Less than $50 and it was delivered to me. Personally I don't want to risk paying tax by going over $50. THat's why I try my best to fit as many items I can into one order. SO my bill usually reaches to $47, $48, $49
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: popcornaddict on Nov 16, 2006 at 01:53 PM
Less than $50 and it was delivered to me. Personally I don't want to risk paying tax by going over $50. THat's why I try my best to fit as many items I can into one order. SO my bill usually reaches to $47, $48, $49

hehe, smart thinking brummie! ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: silhouette on Nov 16, 2006 at 05:43 PM
Silhouette, I also used to work in Makati and that's also the reason why I stopped ordering online way back 2 years ago. I'm now based in Ortigas Center (all of my orders since June of this year were personally delivered to me by their courier/messenger) and from my conversation with Royal thru phone, they confirmed this to me. I suggest that you called them first and tell them what building are you located so you can further verify.

Fyi also, I always call them on a Thursday to confirm if my package are already with them. They usually deliver in my address during Fridays.

thanks!  will give them a call.
Title: Re: Amazon shipping question
Post by: dakeldani on Nov 17, 2006 at 06:35 PM
just want to share.

currently, i'm staying in bangkok. i ordered DVD's from amazon US last november 8, and they arrived just today. reading from past experiences of pinoydvd'ers, i'm afraid of the tax local post office will impose. but lo and behold, no tax.   ;D

take note that the order reached 100 USD....very lucky, i guess. ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: BuLLeT on Nov 19, 2006 at 02:29 PM
I am currently outside of the Phil. working as an OFW. I ordered the following titles from Amazon with the estimated deliver date as below

Items shipped on November 6, 2006:
 Delivery estimate: December 14, 2006 - January 2, 2007
1 package via International Shipping 1 of: Predator (Widescreen Collector's Edition)
Sold by: Amazon.com
1 of: Aliens (Special Edition)
Sold by: Amazon.com
1 of: Batman Begins (Two-Disc Deluxe Edition)
Sold by: Amazon.com


Whoooooa! The items were delivered in our house according to my mother yesterday 18 Nov. 2006 and No applicable taxes (  Order value is less thant $50.00 including shipping and handling)

IS it fast or is it fast..... ;D

Way to go AMAZON.....
  ;)
Title: Re: Amazon shipping question
Post by: BuLLeT on Nov 19, 2006 at 02:33 PM
My order shipped last 06 November arrived 18 November to the provincial address  I specified... 12 days.. ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Nov 19, 2006 at 06:42 PM
Received an e-mail from Amazon.com today, notifying me that my orders, (1) Transformers: The Movie 20th Anniversary (2-disc); and (2) An Inconvenient Truth, has been shipped... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Moks007 on Nov 19, 2006 at 08:39 PM
Ok talaga amazon and royal logistics. Royal logistics people is really helpful and very nice. I want to suggest nga sana to show our gratitude that we all chip in and give maybe cake or something for people at royal logistics for Christmas. I talk to Royal they just deliver makati and ortigas. Everything else they send to the post office. I think the taxing depends in your post office na. They release it for delivery from the post office base on weight nga I think. Its not on the below 50 or above 50 dollars. Chempo chempo if they dont want to deliver it and for you to pick it up and just tax the crap out of you. Well thats our postal system.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: geckoph on Nov 30, 2006 at 01:15 PM
Received an e-mail from Amazon.com today, notifying me that my orders, (1) Transformers: The Movie 20th Anniversary (2-disc); and (2) An Inconvenient Truth, has been shipped... ;D

I received this package today... ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Dowals on Nov 30, 2006 at 01:35 PM
waiting for 2 packages shipped November 24 & 27 addressed to Ortigas Center :)

hoping they deliver them directly  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: RadicalDude on Nov 30, 2006 at 01:44 PM
They will. Mine were always delivered to my office @ Ortigas Center. The latest I'd got was last Friday for Da Vinci Gift Set and Cinema Paradiso Collector's Ed. Package is above $50.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Dowals on Nov 30, 2006 at 04:19 PM
great!  ;D keeping my fingers crossed  :-\
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: gekko_ on Dec 01, 2006 at 11:40 PM
Pls help

It'll be my first time to order from Amazon online. I don't know what to do.

I'm really eager to order DVDs. Pls... Thanks!

I want to ship it to my office at Ortigas or maybe at my house at Bulacan. which is better? Thanks!
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: DVD_Freak on Dec 01, 2006 at 11:45 PM
Pls help

It'll be my first time to order from Amazon online. I don't know what to do.

I'm really eager to order DVDs. Pls... Thanks!

I want to ship it to my office at Ortigas or maybe at my house at Bulacan. which is better? Thanks!

Some can attest it's better to have it delivered sa Pasig area...thus in your office so that Royale Logistics will deliver it directly and you would not be taxed.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 01, 2006 at 11:56 PM
Aw, I just placed an order na sa Amazon. Kinakabahan ako if it will turn out Ok.

I ordered Chicago Razzle Dazzle Edition.

Here's the info on my email:

Shipping Method:        Expedited International Shipping
Shipping Preference:    Group my items into as few shipments as possible
Subtotal of Items:     $26.99
Shipping & Handling:     $11.98
     ------
Total for this Order:      $38.97

 
Shipping estimate for these items:  December 3, 2006
Delivery estimate:  December 22, 2006
   1    "Chicago - The Razzle-Dazzle Edition"
Taye Diggs; DVD; $26.99

 Sold by: Amazon.com


Do you think ok yan? I'm nervous.  ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Dec 02, 2006 at 12:02 AM
Why should you be nervous?  It isn't illegal is it?

 ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 02, 2006 at 12:05 AM
nervous kc if my transaction will be successful. First time eh.
Actually, nung nakita ko ung delivery estimate, na-turn-off ako kc ang tagal pa pala :(

Uhm... pinadeliver ko sya sa house here in bulacan... kc di ko pa alam how to address it sa Pasig.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Dec 02, 2006 at 12:18 AM
Although the transactions usually take much shorter than the estimated delivery (on average, I'd say 2-3 weeks, despite the estimated date they tell you), you picked a bad time to order - it's Christmas season, so it may take longer than average.

As long as your credit card is good, there shouldn't be any problems for you. To put your mind at ease, I've ordered probably over 100x already. I haven't encountered any problems yet (at least none that weren't immediately remedied by sending a simple email to Amazon).
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 02, 2006 at 12:30 AM
I'm trying to find dealers here in Philippines of Region 1 DVDs eh to avoid such transactions. I know Amazon is trustworthy but maybe I'll just have to experience it myself.

How can I address it at Pasig Area? What is PO all about? Do I need it?

When will my credit card be charged?

Gusto ko sana order pa ng isa but based sa mga posts that i've read, Usd50 above, may tax na  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 02, 2006 at 01:32 AM
I believe you should have opted for Standard Shipping...  Expedited shipping doesn't shorten your waiting time, if you are outside the US, that's based on what others had posted... and even increases the likelihood that it might be taxed (again based on what I remembered was posted in this thread).

The shortest time is like 6 days.  But average is 2 weeks for Standard shipping.  But as posted, this is Christmas time, so the wait might be longer...

The Over $50 rule is suwertehan... lately, quite a few had bought over that amount and get away without paying any duties... 

Siguro the likelihood that you would be taxed is lesser if you ship to areas handled directly by Royal Logistics (Makati CBD, Ortigas Areas).  With other areas, Royal Logistics pay Philpost (local Post Office (PO) to deliver them, so that's another government agency you had to deal with, not to mention that the likelihood of dislodged disc is increased...

Some in the Marketplace charge reasonable prices... It may look higher than Amazon's prices, but you have to consider Shipping costs, etc.  And of course, a hundred or two profit for their effort.   But since you got your own credit card, you might want to use that na, and save a little, if you don't mind the hassle (like if packages get lost, etc)...

Do post your experience so others may also be guided...

I already four times already.  All 3 DVD and/or CD combinations.  Two had already been delivered direct by our local postman (I'm in Manila).  Royal Logistics paid postage of around 60 pesos to had them delivered.  Both arrived in around 10-12 days.   The other two are recent orders, expecting them in another week or two...  Hopefully, it would be just as seamless...   All are in the $30-$40 range including shippping...

Credit Card will probably be charged as soon as Amazon ship them, and be in your next statement cycle.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 02, 2006 at 10:19 AM
if my dvd will be taxed, how will I be charged? How much?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Dec 02, 2006 at 10:33 AM
I think you should not worry about your order, ya just choose standard international shipping. At first im also scared ordering online because also my first time, but my main reason being scared is more on somebody hacking into my credit card and will be able to use it. But so far it seems safe. Also if there is any such problem like: not receiving your package, transactions charged that are not yours etc. You can always talk to amazon and your credit card company. You will always have protection. I dont think you have anything to worry about. ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 02, 2006 at 04:22 PM
gekko_,

I don't see any difference with the expedited and the standard international shipping options of Amazon. I tried the expedited before, and it was addressed to my Makati office before. Just like standard, it took 2-3 weeks to be delivered.

And, yes, if you are worried with tax, since you addressed your shipping to your Bulacan address, hopefully you won't get one since your order is below $50.

I suggest the next time you place an order, have it addressed in your office, as you mentioned, it's located in Ortigas Center (and make sure it really is a building within Ortigas Center). My office is located in Emerald Avenue. Royale Logistics has a dedicated messenger delivering in these areas. My recent order totalling $88.85 was personally delivered by their messenger (and so with my other 10 orders since June of this year). Thus I avoided that dreaded customs duties imposed by some local post offices that I used to experience before.

Hope this helps also.  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Dec 02, 2006 at 05:18 PM
Just to reiterate what everyone has said, if the item hasn't shipped, change your shipping option to Standard Shipping. It's as good as throwing $5-7 away if you choose Expedited, since it's never made any difference in shipping time for me.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 02, 2006 at 07:53 PM
how will taxes be charged? automatically thru my credit card?

so, lugi ako sa transaction ko?  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 02, 2006 at 08:10 PM
I suggest you read through the entire thread, and see the experience of others. 

Taxes are not automatically paid via credit card...  It will depends on the local customs officer on how much tax to levy.   Sometimes, zero, sometimes, over 1,000.  Again, it is better to just read the entire thread, it's not that long anyway, and can be read through in less than an hour...

Lugi?  I don't think so.  You might even save yourself a few hundred if your package is not taxed... 

And then the first experience of using a credit card online......PRICELESS. ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Dec 04, 2006 at 09:16 AM
Received an e-mail from Amazon.com today, notifying that my order(s) of (1) High School Musical (2-disc edition); and (2) Good Night, and Good Luck, has been shipped... ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Dec 04, 2006 at 01:24 PM
As a rule, all shipments made by royal logistics to local addresses should not be taxed.. regardless of declared value. All of these shipments are considered local mails.

 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Clondalkin on Dec 04, 2006 at 03:02 PM
Bumabagal lang Amazon during the Holiday season and they cannot be blamed for that.

Like what others say, expedited shipping is just a waste of money.  In fact, the last time I used expedited shipping, it took 3 days longer than average standard shipping period.  Standard shipping to Tokyo takes 4-7 days.  Kung Xmas season, it can be as long as 14 days...which is not so bad unless atat na atat ka na.

Amazon has got to have one of the best customer service.  I reported a defective disk online and got a reply within 20 minutes. They immediately replaced the disk (eventually for free - charged my credit card for replacement order, then refunded my credit card for the total cost) within 24 hours.  I was told not to return the defective disk anymore because I live in Tokyo.

Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Dowals on Dec 04, 2006 at 04:23 PM
waiting for 2 packages shipped November 24 & 27 addressed to Ortigas Center :)

hoping they deliver them directly  :-\

shoot! wrong timing pala order ko  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 05, 2006 at 07:56 AM
Recently, I advised Amazon thru their Returns Center that I have one disc that has minor scratches in it. Of course I chose the replacement option. Originally, I placed that order using standard expedited. When they placed a new order for the replacement, I noticed that they defaulted it to the expedited shipping option, that is obviously much higher. It was also indicated that they are going to refund the original cost that was charged to my card and will be charged again for the new one.

Obviously, my question is, is it really supposed to be the shipping option that they should make for the replacement? I mean, they'll be refunding the original one which is lower. Although, from what others had said from this thread, they'll not require you to return the previous order (so I'll be having an extra copy for that matter), but... you know, it's not the point...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Clondalkin on Dec 05, 2006 at 05:35 PM
Recently, I advised Amazon thru their Returns Center that I have one disc that has minor scratches in it. Of course I chose the replacement option. Originally, I placed that order using standard expedited. When they placed a new order for the replacement, I noticed that they defaulted it to the expedited shipping option, that is obviously much higher. It was also indicated that they are going to refund the original cost that was charged to my card and will be charged again for the new one.

Obviously, my question is, is it really supposed to be the shipping option that they should make for the replacement? I mean, they'll be refunding the original one which is lower. Although, from what others had said from this thread, they'll not require you to return the previous order (so I'll be having an extra copy for that matter), but... you know, it's not the point...

Check your total refund from the previous order.  If all is well, the refund will be exactly the same as the total cost of the replacement order.  Thus, your total cost should be zero.   If not, get in touch with Amazon right away to complain.  Amazon opts to "speed up" the replacement process to please their customer better at no extra cost.   I had the same misunderstanding with Amazon which I clarified through a barage of emails that were promptly replied. 

Unfortunately, costly expedited shipping man or standard international shipping eh alang pinagkaiba talaga.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 06, 2006 at 07:46 AM
Thanks!  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gekko_ on Dec 07, 2006 at 12:20 AM
my order will arrive after Dec 25 pa raw  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 07, 2006 at 12:31 AM
Amazon is very conservative with their delivery estimate.  And you can't blame them, since once out of the States, it's out of their hands, Courier delays, Post Office delays, etc.   But very seldom does it takes that long to arrive.

As stated previously, the average time is 10-20 days from order.  If what you ordered had already been shipped, my guess is that you will get it before the Simbang Gabi starts...

I do understand first (online) order syndrome...  the wait seems very long.  Like waiting for your first baby.  But it gets smoother the next time around. ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Dec 08, 2006 at 12:13 AM
Available na "Half Nelson" for pre-order at Amazon.com...

-- http://www.amazon.com/Half-Nelson-Ryan-Gosling/dp/B000KX0IOK/

Problem:
Since, this is released by Sony in the U.S., there's the usual note...
"PLEASE NOTE: Some Region 1 DVDs may contain Regional Coding Enhancement (RCE). Some, but not all, of our international customers have had problems playing these enhanced discs on what are called "region-free" DVD players. For more information on RCE, click here."

Q1: Does this mean as long as my player can play the R1 DVD's...then, I don't have to worry about that so-called RCE?

Q2: What do you think guys, should I wait for the DVD of this title to be released locally? (Hopefully, Magnavision?)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Dec 08, 2006 at 01:29 AM
I think the RCE problem is circa 2004 pa yata... and most recent region-free players should play those discs...  At least my cheap Samsung still haven't encountered any problems playing R1 discs...

Tagal pa naman 'yan, preorder mo na lang...  then hope that the price drops further before release...if so, then baka kasing price lang ng new Magnavision release.  If not, or if Magnavision gives any hint that an R3 version is forthcoming, you can always cancel until maybe a week before the official release naman...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Dec 08, 2006 at 04:42 AM
From experience.  All my orders of November and Deccember either make it before the New Year or First week of January.  It's an advantage naman since hindi ka magpapakita ng Christmas season sa Post office.  Iwas hingi narin sa mga post office/customs personel. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 08, 2006 at 08:58 AM
I think the RCE problem is circa 2004 pa yata... and most recent region-free players should play those discs...  At least my cheap Samsung still haven't encountered any problems playing R1 discs...

Yeah, most region-free players can play R1. I'm not sure though if the player's brand is Sony. Usually when I'm trying to look for a new player, I always bring my Spiderman R1 copy just to check if the player will be able to play a RCE disc. There's this one brand of Sony DVD player that was not able to play it some months back, just forgot the model.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Dec 08, 2006 at 03:22 PM
From experience.  All my orders of November and Deccember either make it before the New Year or First week of January.  It's an advantage naman since hindi ka magpapakita ng Christmas season sa Post office.  Iwas hingi narin sa mga post office/customs personel. :)
No delay for me yet though the latest purchase ive had was shipped last 29th of November...received the items just now....8-9 days...maaga rin yun sobre nung regular postman namin hehehehe.....  ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 08, 2006 at 04:14 PM
No delay for me yet though the latest purchase ive had was shipped last 29th of November...received the items just now....8-9 days...maaga rin yun sobre nung regular postman namin hehehehe.....  ;D ;D

Talaga bro?  Mine shipped Nov 24 & Nov 27 hasn't arrived yet  :'(. I called Royale Logistics earlier to check.  wala pa raw  :-\ 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: keilu on Dec 12, 2006 at 02:18 PM
my order of November 19 shipped November 20 havent arrived yet  :-\  just called Royale Logistics, di pa kasama sa mga dumating yesterday  :( 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 12, 2006 at 02:23 PM
wondering why munskie's order was delivered earlier? ang swerte mo sa online ordering  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 12, 2006 at 02:32 PM
My latest order was shipped on Nov. 27 and I also haven't received it also. Probably the location of Amazon that made the shipment has something to do with it. Most of the packages that I received within two weeks came from their Kentucky office. The one that took 3 weeks came from Nevada.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 12, 2006 at 02:39 PM
Suwertehan siguro, my order from November 26, was received December 7th. 

And another one placed November 27th was received yesterday but was postmarked (Philpost) on December 7th too, so December 7, nasa 'Pinas na... so it took another 3 working days before Philpost delivered it.  This is from Amazon Nevada.

Suwertehan talaga... I had packages that arrived a month or so after order.  But my last ones are fast... the law of averages, perhaps...

My latest order is still to be filled and it's been 3 days, 'in stock' naman ang product...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Dec 12, 2006 at 05:07 PM
I have orders placed and shipped December 3.....Im expecting them to arrive later this week...tingnan natin kung sinuswerte nga tayo...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Dec 12, 2006 at 05:49 PM
Received an e-mail from Amazon.com today, notifying that my order(s) of (1) High School Musical (2-disc edition); and (2) Good Night, and Good Luck, has been shipped... ;D

Received this package today... ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Dec 12, 2006 at 06:09 PM
the day that im afraid of is near, which is the day my amazon order exceeds the estimated shipping date. if its indeed lost, its just my first. should i inform amazon on the day after or should i give them a week at least?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Dec 12, 2006 at 06:40 PM
day after kagad.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Dec 12, 2006 at 07:50 PM
Since Amazon.Com always overestimates their Estimated Delivery Date, I'd normally say inform them the day after, but then again, it is Christmas season. It's really hard to predict when you'll get your packages this time of year.

For the record though, my last Amazon.Com order for the year shipped out on November 25, then arrived yesterday. Not bad, considering.

I'm now going to abstain from purchases until January 1st, due to anticipated heavy postal traffic. Just online purchases, of course...  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: meowok on Dec 12, 2006 at 08:38 PM
Hi, I just wanted to share some good news. I placed my first order from Amazon on Dec.3 and I received my package (a boxed set consisting of 3 dvds) today! It was delivered by our mailman and I charged only P35 by our PO. The estimated delivery time was Jan.20 something so it was such a pleasant surprise :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 12, 2006 at 10:38 PM
It was delivered by our mailman and I charged only P35 by our PO.
Something's fishy here.  Royal Logistics paid local postage to have it delivered.  I don't think the P35 is warranted if it was delivered...Wouldn't that be double postage?  

Although I am not knowledgeable about the Philpost charter, I don't think such a charge is warranted if you don't have to pick it up, then storage fees might apply, but that might not even be the case.  

P35 is not much, given the price of the package...but I think that goes to the pocket, not Philpost.

I'm now going to abstain from purchases until January 1st, due to anticipated heavy postal traffic. Just online purchases, of course... ;D

No Narnia EE, no Walt Disney Treasures, No Talladega Nights, No Little Miss Sunshines...until the new year?  
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Dec 12, 2006 at 10:50 PM
No Narnia EE, no Walt Disney Treasures, No Talladega Nights, No Little Miss Sunshines...until the new year?

No intention, no intention, no intention, already ordered from a parallel importer.

I said no online purchases.  ;)
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: sechiong on Dec 13, 2006 at 07:05 AM
Chempo chempo talaga pag dating sa tax, and also depende rin sa post office.  Dito sa Angeles City medyo maluwag sila, coz there are several times ive ordered more than 50 dollars...and doorstep pa rin ang delivery with no tax  :). 
hi! first time ko dito sa forum, first time ko rin nag-order sa amazon kaya heto 4 na dvd title ang una kong na-iorder, umabot ng $60+ ang total, kung ganon meron ba akong babayaran na custom tax? i'm from angeles city too, according to munskie he ordered $50+ at doorstep delivered pa with no tax.
date of shipment - dec 8,2006, estimate delivery- jan 18 - feb 2,2007. sana mas maaga dumating yung packages.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Munskie on Dec 13, 2006 at 07:17 AM
hi! first time ko dito sa forum, first time ko rin nag-order sa amazon kaya heto 4 na dvd title ang una kong na-iorder, umabot ng $60+ ang total, kung ganon meron ba akong babayaran na custom tax? i'm from angeles city too, according to munskie he ordered $50+ at doorstep delivered pa with no tax.
date of shipment - dec 8,2006, estimate delivery- jan 18 - feb 2,2007. sana mas maaga dumating yung packages.
the way i see it, angeles city PO determines the package if it would be picked up (with notice to pick up) or doorstep delivered is by bulk...not by price.  Twice ive ordered a DVD giftset (ultimate matrix and harry potter 1 giftset), and both times, they had me picked it up, paid only P35.  Many times ive ordered over the $50 limit, doorstep delivery na....and no taxes pa rin.  Medyo maluwag dito kabalen.... ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 13, 2006 at 09:17 AM
My latest order was shipped on Nov. 27 and I also haven't received it also. Probably the location of Amazon that made the shipment has something to do with it. Most of the packages that I received within two weeks came from their Kentucky office. The one that took 3 weeks came from Nevada.

Just received this a few minutes ago here in my office. Ang agang dumating ng taga-Royale ah... it's from Amazon Kentucky.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: sechiong on Dec 13, 2006 at 08:15 PM
the way i see it, angeles city PO determines the package if it would be picked up (with notice to pick up) or doorstep delivered is by bulk...not by price.  Twice ive ordered a DVD giftset (ultimate matrix and harry potter 1 giftset), and both times, they had me picked it up, paid only P35.  Many times ive ordered over the $50 limit, doorstep delivery na....and no taxes pa rin.  Medyo maluwag dito kabalen.... ;D
dacal salamat kabalen sa paliwanag mo, the way you experienced it several times na walang custom tax here in angeles i hope na ganon rin sana ang mangyari sa akin and i also hope the packages will deliver much earlier than their estimate delivery.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Dec 15, 2006 at 01:43 PM
I have orders placed and shipped December 3.....Im expecting them to arrive later this week...tingnan natin kung sinuswerte nga tayo...
received the items just now...wala pa rin delays... ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Dec 15, 2006 at 11:13 PM
the day that im afraid of is near, which is the day my amazon order exceeds the estimated shipping date. if its indeed lost, its just my first. should i inform amazon on the day after or should i give them a week at least?

they asked me to wait for one more week. oh well, its late for the holidays anyway.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 15, 2006 at 11:28 PM
I hope it is not lost, but it's over two months (Amazon's conservative estimate) and all signs points to it being lost...  All my packages arrives within a month from SHIP DATE.   My latest arrived today, two weeks from when it was shipped...

Kailan ba ito na-ship?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Dec 16, 2006 at 12:38 AM
it was shipped last nov 15, so basically they gave it a 1 month estimate. btw, shipping address is in singapore. i'm impressed with how fast my orders from hk or korea arrive here in less than 1 week, 3 days was the fastest. so i'm surprised my amazon order was late here, when my orders shipped to the philippines always arrive at most 2 weeks.

another thing, i had an order shipped to the philippines last nov20, and as expected it arrived 2 weeks later. life...full of surprises  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Dec 16, 2006 at 01:46 AM
Baka naman it was one of those titles that Singapore banned...  just joking.   

Here's hoping that it will arrive in time.  Especially since Singapore unlike the Philippine is known for efficient and honest service.... not that I am implying that the local Post Office is not, kasi I'm sure most of the local postal employees are (honest)...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JedTanner on Dec 16, 2006 at 10:34 PM
Hi Guys,

I'm not sure if this is the right forum but since my concern is related to an order from Amazon, I thought I'd post it here (my apologies to the mods).

Anyway, I ordered some audio discs from amazon and have addressed the package to my home address along Katipunan near Ateneo. A few days ago, I received a postal claim note but I'm not sure which branch of the Post Office I should go to as there is no indication which branch I should drop by. Anyway, my sister told me it could be the Cubao branch. Would this be the case? And if so, does anybody have an idea where the Post Office branch in Cubao is? I'd appreciate any information on this and thanks in advance.

JedTanner
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Dec 16, 2006 at 10:40 PM
Hi Guys,

I'm not sure if this is the right forum but since my concern is related to an order from Amazon, I thought I'd post it here (my apologies to the mods).

Anyway, I ordered some audio discs from amazon and have addressed the package to my home address along Katipunan near Ateneo. A few days ago, I received a postal claim note but I'm not sure which branch of the Post Office I should go to as there is no indication which branch I should drop by. Anyway, my sister told me it could be the Cubao branch. Would this be the case? And if so, does anybody have an idea where the Post Office branch in Cubao is? I'd appreciate any information on this and thanks in advance.

JedTanner

Ateneo is in Quezon City.  So Cubao nga most likely.  The PO is in Araneta Coliseum on the Farmer's Market side.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gaol on Dec 16, 2006 at 10:50 PM
Ateneo is in Quezon City.  So Cubao nga most likely.  The PO is in Araneta Coliseum on the Farmer's Market side.

It could also be the QC Main Post Office along NIA Road near East Avenue. I live in Loyola Heights and all my recent Amazon orders land in this PO (before I got them from the Cubao PO).

As for the Cubao PO, it's now along Aurora Blvd, in between the Aurora-Anonas Ext. and Aurora-20th intersections. It used to be at the Araneta Coliseum, then it moved to a placed between the old COD (now Puregold) and the Shoe Expo. When a fire broke out at that place, they transferred to Aurora Blvd.

Just double-check your claim note, the actual PO should be stamped on it.

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Dec 17, 2006 at 04:13 PM
nagplace uli ako ng order sa amazon last dec 15 ng 2 dvd title at pagkatapos na-received ko ang e-mail ng amazon na they experiencing difficulty processing my credit card na unang kong transaction sa kanila last dec 8 ito rin ang credit card na ginamit ko at no problem naman,naishipped na nga nila yung unang kong order,at na-iretry ko ulit itong credit card or nagtype ulit ako ng credit card number ko at again the same message uli ang nareceived ko, bakit kaya ganon ano kaya ang problema, nakontak ko na nga yung credit card company ko wala naman problema yung credit card ko, ilang beses ko nga inulit ulit iretry itong credit card pero no used, anong problema? gusto ko ulit mag-order sa kanila.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Dec 17, 2006 at 05:05 PM
nagplace uli ako ng order sa amazon last dec 15 ng 2 dvd title at pagkatapos na-received ko ang e-mail ng amazon na they experiencing difficulty processing my credit card na unang kong transaction sa kanila last dec 8 ito rin ang credit card na ginamit ko at no problem naman,naishipped na nga nila yung unang kong order,at na-iretry ko ulit itong credit card or nagtype ulit ako ng credit card number ko at again the same message uli ang nareceived ko, bakit kaya ganon ano kaya ang problema, nakontak ko na nga yung credit card company ko wala naman problema yung credit card ko, ilang beses ko nga inulit ulit iretry itong credit card pero no used, anong problema? gusto ko ulit mag-order sa kanila.

Hhhmmm....that's pretty difficult to tell.  Di pa ba expired?  How's your credit limit?

A bit expensive but why don't you try muna your card locally.  Kahit mga Php100 worth of purchases or a bit more so that you'll know if it's working or not.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 18, 2006 at 01:11 PM
Talaga bro?  Mine shipped Nov 24 & Nov 27 hasn't arrived yet  :'(. I called Royale Logistics earlier to check.  wala pa raw  :-\ 

all two (2) orders arrived Dec 13  ;D

(http://img293.imageshack.us/img293/2333/dsc00135vh8.th.jpg) (http://img293.imageshack.us/my.php?image=dsc00135vh8.jpg)

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 18, 2006 at 03:08 PM
I have 2 packages that are both shipped this morning, 7:30AM & 8:30AM Phil Time (Dec 17 3:30PM & 4:30PM US). Let's see if this will still make it before New Year here in Pinas... asa pa ako... ;)

If I only knew that there'll be delay in shipment on my first order that was placed last Thursday night, I should have combined it na lang sana with my second one (which is a pre-order)... Sabay lang din pala ang shipment, 1 hour lang difference.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Dec 18, 2006 at 08:21 PM
Hhhmmm....that's pretty difficult to tell.  Di pa ba expired?  How's your credit limit?

A bit expensive but why don't you try muna your card locally.  Kahit mga Php100 worth of purchases or a bit more so that you'll know if it's working or not.
thanks for responding  my friend, ok na ang credit card ko na-shipped na nila yung order ko dec 17, nakakahiyang sabihin pero ang pagkakamali yung pagkakapost ko ng expiration date, oh my goodness....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Dec 18, 2006 at 09:11 PM
It could also be the QC Main Post Office along NIA Road near East Avenue. I live in Loyola Heights and all my recent Amazon orders land in this PO (before I got them from the Cubao PO).

As for the Cubao PO, it's now along Aurora Blvd, in between the Aurora-Anonas Ext. and Aurora-20th intersections. It used to be at the Araneta Coliseum, then it moved to a placed between the old COD (now Puregold) and the Shoe Expo. When a fire broke out at that place, they transferred to Aurora Blvd.

On the Cubao PO: Ever since the fire, they no longer handle Amazon packages, which have been rerouted to QCPO along NIA Road. I asked NIA road PO about this, and they said the packages will go back to being shipped to Cubao when the government releases more budget for further improvements.

So probably... never?  ;D
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: sechiong on Dec 19, 2006 at 08:16 PM
hi! first time ko dito sa forum, first time ko rin nag-order sa amazon kaya heto 4 na dvd title ang una kong na-iorder, umabot ng $60+ ang total, kung ganon meron ba akong babayaran na custom tax? i'm from angeles city too, according to munskie he ordered $50+ at doorstep delivered pa with no tax.
date of shipment - dec 8,2006, estimate delivery- jan 18 - feb 2,2007. sana mas maaga dumating yung packages.
my mother received this 2 packages this afternoon at sa house delivered pa dito sa angeles city at walang ngang tax, bakit naman ganon? sobra naman maaga, after dec 25 raw ang delivery pagkatapos hindi pa man umabot ng pasko naideliver na, magic! magic talaga! sa packages meron sticker Royale Logistics Phils., Inc.
Title: Re: Amazon.com and Royale Logistics Philippines Delivery
Post by: Mr. Hankey on Dec 19, 2006 at 09:03 PM
my mother received this 2 packages this afternoon at sa house delivered pa dito sa angeles city at walang ngang tax, bakit naman ganon? sobra naman maaga

Bakit, may angal?  ;D

Anywhere from 1-3 weeks nga dumarating, kahit ano pa ang isinulat nila sa "Estimate" nila. Pero suwerte ka, dahil malapit na ang pasko, mabilis pa rin.

Merry Christmas, sechiong!  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Dec 20, 2006 at 06:54 AM
thanks mr. hankey! merry christmas to you too! galing ng amazon! ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 22, 2006 at 09:16 AM
Just received today here in the office the package that was shipped last December 11.  That's within 2 weeks again!  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Dec 22, 2006 at 11:24 AM
December 12 shipped...im crossing my fingers....last day today......sana makahabol pa.... ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JedTanner on Dec 24, 2006 at 08:34 PM
Hey Guys! Merry Christmas!

I have to admit that Amazon (US) is really one of the best online shopping, with fast delivery process and a great customer service.

I ordered 2 separate orders during the last week of November and both of them arrived almost 2 weeks later. I had them mailed to 2 separate addresses to see how fast and what experiences this would be for me. If you ordered $50 or less and have it shipped to Ortigas area, Royal Logistics would deliver it personally while the other I had it shipped to my place in QC near Ateneo. A postal notice arrived 2 days after my first package was delivered and I had to pick it up from the QC post office along NIA Road near East Ave. No taxes were asked as long as the package is worth $50 or less (inclusive of S&H).

Cheers!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 05, 2007 at 09:46 AM
just ordered from amazon and had a Best Value Savings: -$5.00  on my order summary. is this a new promo?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jan 05, 2007 at 09:58 AM
If you ordered $50 or less and have it shipped to Ortigas area, Royal Logistics would deliver it personally while the other I had it shipped to my place in QC near Ateneo. A postal notice arrived 2 days after my first package was delivered and I had to pick it up from the QC post office along NIA Road near East Ave. No taxes were asked as long as the package is worth $50 or less (inclusive of S&H). Cheers!

How nice! Either way there's no tax  :)  How I wish I could say the same to the main Post Office in Malate.  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Jan 05, 2007 at 01:02 PM
just ordered from amazon and had a Best Value Savings: -$5.00  on my order summary. is this a new promo?


What did you order?

 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jan 05, 2007 at 01:43 PM
My package from December 26 arrived today.  But that from December 13 has not.  Hopefully na-delayed lang...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 05, 2007 at 02:18 PM

What did you order?

 8)

2 dvds and a book. forgot about the book  ;D  maybe that was it...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: john5479 on Jan 05, 2007 at 03:54 PM
di na ko magoorder through dhl, mahal ng tax :-\ 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jan 05, 2007 at 08:04 PM
just ordered from amazon and had a Best Value Savings: -$5.00  on my order summary. is this a new promo?

"Best Value Savings" are usually applied when you order two related items that Amazon wants to sell together as a special promo.

I've only availed of such an offer once, when I purchased DVDs of "Valley of the Dolls" and "Beyond the Valley of the Dolls" together. I also got that "Best Value Savings: -$5.00" notice on my order summary.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 06, 2007 at 12:51 AM
thanks for the info sir. will definitely take note of that  ;)

2 dvds ordered were That 70s Show Seasons 2 & 3... now i know
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Jan 06, 2007 at 01:45 PM
Ordered a few stuff and it was shipped last January 2.

I was just wondering what happened t the Purchase Circles section of Amazon?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Jan 07, 2007 at 08:28 AM
How nice! Either way there's no tax  :)  How I wish I could say the same to the main Post Office in Malate.  :-[


You should report your case Pchin. PO should not tax receiver for local post transactions.

 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: john5479 on Jan 07, 2007 at 03:56 PM
any best advice to give if one plans to order lets say 20 dvds?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jan 07, 2007 at 05:43 PM
any best advice to give if one plans to order lets say 20 dvds?

Choose one of the following:

1. Order them in $50 (shipping included) installments

2. Ship them to a relative in the States who's coming home and make them "pakidala"

3. Ship them to a relative in the States, have them open all the discs, repackage them in a different (non-Amazon) box, then have said relative remail the box with a customs declaration of "Used Videos - Value $40." The local post office may STILL choose to overlook this fake customs declaration, though.

4. Order them via Johnny Air Cargo, although the shipping of such a big order may prove to be rather expensive, as well.

5. Order them normally and have them shipped to an obscure provincial address, one where the post office people can hardly speak any English and where they rarely deal with packages from the States.

6. Order them normally and pay for their taxes

7. Order them normally and bribe the post office's customs officer

8. Order them normally and then cry like a 5 year old little girl when the customs officer adds up your total dues
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jan 07, 2007 at 05:52 PM
Choose one of the following:
...

7. Order them normally and bribe the post office's customs officer

...

lol
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 07, 2007 at 08:01 PM
5. Order them normally and have them shipped to an obscure provincial address, one where the post office people can hardly speak any English and where they rarely deal with packages from the States.

a provincial address is very useful. people know each other and won't care to tax you  8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jan 07, 2007 at 09:23 PM
To all: What's the highest value you had ordered that had not been taxed?

To all: What's the lowest value you had ordered that had been taxed?  Tax, as in, custom levies, not the P35 storage fee/kupit.

My order of $53 was not taxed.  Don't know, kung swerte lang or not...  Another for around $52 is currently in limbo, feared lost (I say this because a subsequent order that was shipped a week later had arrived), although still within the estimated ship date, so still keeping my fingers crossed.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 07, 2007 at 11:45 PM
To all: What's the highest value you had ordered that had not been taxed?

$67.95 - provincial address. tax is not my first concern here but a possibility of lost package, but none so far, and all orders arrive 2 weeks after or even less.

if i'll include my koreandvd orders before shipped thru EMS, i pay P1500 for $300 above orders. it helps when you know someone in the PO  ;)

To all: What's the lowest value you had ordered that had been taxed?  Tax, as in, custom levies, not the P35 storage fee/kupit.

can't remember the exact price since it was 2 years ago already. its more or less $45, picked up at MCPO and paid P500 (availed the pay-without-receipt 50% discount  ;D)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jan 09, 2007 at 11:10 AM
I have 2 packages that are both shipped this morning, 7:30AM & 8:30AM Phil Time (Dec 17 3:30PM & 4:30PM US). Let's see if this will still make it before New Year here in Pinas... asa pa ako... ;)


Just received this two packages (shipped by Amazon on Dec. 18) this morning. I asked the messenger of Royale why there seems to be a slight delay and he said that they only received them only yesterday. I'm still glad it's not "lost" in transit during the holidays.  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jan 09, 2007 at 12:48 PM
Just received this two packages (shipped by Amazon on Dec. 18) this morning. I asked the messenger of Royale why there seems to be a slight delay and he said that they only received them only yesterday. I'm still glad it's not "lost" in transit during the holidays.  :D

Sana ganoon din mangyari sa package ko.  I had two package shipped Dec.13 and 15 which haven't arrived.  I am a bit anxious because my subsequent order from Dec 20 and 26 had arrived last week.  Since I am off Royal Logistic delivery route, it usually takes three-five more days before the local postman deliver my packages. This year, I am going to follow Mr. Hankey and refrain from joining the Christmas Rush...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jan 09, 2007 at 02:39 PM
my order shipped Dec 22 came in today (ortigas address)



Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jan 09, 2007 at 05:00 PM
my order shipped Dec 22 came in today (ortigas address)

Same here, QC address, from Amazon.Com.

However, my December 22 order from Amazon UK to an Ortigas address has not yet arrived. Odd, since Amazon UK is the one that normally takes me about 7 days, on average.

This year, I am going to follow Mr. Hankey and refrain from joining the Christmas Rush...

Good advice... if only I had followed it myself.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Jan 10, 2007 at 01:30 AM
You should think twice since the best deals and the lowest prices are always during Christmas. Better to wait and save a dollar or two than to purchase the DVD at 10% more than the usual.

 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rmpmla on Jan 10, 2007 at 11:30 AM
first time to order on Amazon.com. ordered 2 titles of HD DVD last Dec.28 and i pick up the item today at the post office in San Juan M.M.

P35  lang a ng binayaran ko pero mukhang mahigpit dito kasi sabi sa akin swerte ko raw at hindi umabot ng US$50 kasi mas mataas daw ang babayaran ko pag $50 na. for $50 and up, they charge 10% of the total amount declared.

and hindi ko natanaong eh kung hanggang anong amount applicable yung 10%. will ask this on my next pick up :)

 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jan 10, 2007 at 08:03 PM
for $50 and up, they charge 10% of the total amount declared.

That seems like a very conservative estimate, based on previous customs duties they've computed for me in the past.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rmpmla on Jan 10, 2007 at 08:23 PM
That seems like a very conservative estimate, based on previous customs duties they've computed for me in the past.

i myself also doubt the figure. my next order is more than $50, i hope the 10% applies  when it arrive here.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 11, 2007 at 01:27 AM
Dito sa Davao main post office they charge tax only for packages declared to be $100.00 and above.   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Jan 12, 2007 at 11:56 AM
My latest shipment:

Shipping Date: January 2, 2007
Arrival Date: January 12,2007
Duration: 10 days
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: john5479 on Jan 12, 2007 at 02:00 PM
same here and whats even better is its delivered straight to my doorstep with no tax ;D

edit: shipping date: january 2, 2007 got it january 12, 2007
                                                   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jan 14, 2007 at 12:14 AM
same here and whats even better is its delivered straight to my doorstep with no tax ;D
Where's here?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: john5479 on Jan 14, 2007 at 01:08 AM
i am still considering ordering 20 or more hd dvds and blu ray discs, i'll inquire with johnny air if i can get an estimate. so far the two packages i ordered from amazon arrived in great shape.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Jan 14, 2007 at 05:40 AM
Shipping via JAC would mean more cost for you especially with packages from Amazon store. Please take note that Amazon usually ships your order in big boxes or in multiple shipments (for US destination). You will be charged volume weight instead of the usual rate given to PinoyDVD Members.

My suggestion is for you to ship your DVDs/BDs to someone who works or lives in Makati or Ortigas Areas for savings.

 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 14, 2007 at 02:08 PM
Shipping via JAC would mean more cost for you especially with packages from Amazon store. Please take note that Amazon usually ships your order in big boxes or in multiple shipments (for US destination). You will be charged volume weight instead of the usual rate given to PinoyDVD Members.

My suggestion is for you to ship your DVDs/BDs to someone who works or lives in Makati or Ortigas Areas for savings.

 8)

What is the usual rate given to PinoyDVD Members? Is there a difference in shipping cost when the person ordering lives in Davao or Cebu?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: silhouette on Jan 16, 2007 at 05:20 PM
My suggestion is for you to ship your DVDs/BDs to someone who works or lives in Makati or Ortigas Areas for savings.

 8)

hemisphere,

did makati PO really changed in terms on charging?  or they are all via Royale, kaya less or no tax at all?
coz i stopped odering online because of my previous experiences (yes, dami beses) with customs here in makati.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jan 16, 2007 at 09:13 PM
I think most orders to the Ortigas/Makati area is now delivered directly by Royal Logistics.  So you don't deal with PO anymore...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: silhouette on Jan 16, 2007 at 09:42 PM
wooaaa.  does that include other items or strictly dvds?

thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jan 16, 2007 at 10:29 PM
I suspect books, audio CDs, and DVDs.  But as you know, they are based on user experiences and no guarantee that would always be the case.  But at the moment, that's how it is...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hemisphere on Jan 17, 2007 at 12:51 AM
What is the usual rate given to PinoyDVD Members? Is there a difference in shipping cost when the person ordering lives in Davao or Cebu?

Sir,

You may search the Johnny Air Cargo thread in this forum and inquire. Discounted yung sa JAC when you are a Pinoydvd member.

 8)

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 17, 2007 at 02:16 AM
Sir,

You may search the Johnny Air Cargo thread in this forum and inquire. Discounted yung sa JAC when you are a Pinoydvd member.

 8)


I intend to order Boxsets of the X-files series.  I guess it would be expensive if I use JAC?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jan 17, 2007 at 09:58 AM
Some of X Files slim sets are currently selling $19.99 per season, got myselfy S1 & S2, shipped Jan 11. Hope i get it before the end of the month
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 17, 2007 at 06:53 PM
Some of X Files slim sets are currently selling $19.99 per season, got myselfy S1 & S2, shipped Jan 11. Hope i get it before the end of the month

I plan to order X-files slim sets also.  Did you use JAC or you had it shipped straight to you?  Sa calculation ko kasi it would be less expensive if I have it delivered straight to me than use JAC. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jan 18, 2007 at 09:31 AM
Not sure about the JAC rates but the two season I ordered costed me less than $10 standard int'l shipping, will be delivered to my office ad in ortigas by royale logistics.

However I've checked them at amazon last night night some were back to regular prices
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 18, 2007 at 04:18 PM
I ordered the X-files Season 1 and 2 slim sets last night at $19.99 each and the shipping fee is just $8.97.  Some of the series are back to their original prices.  Swerte pa rin naka order ako agad last night.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jan 19, 2007 at 01:45 PM
My latest order that was shipped by Amazon last January 3 is delivered by Royale this morning.  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jan 19, 2007 at 10:41 PM
I had two package shipped Dec.13 and 15 which haven't arrived.  I am a bit anxious because my subsequent order from Dec 20 and 26 had arrived last week.

Good news.  They were delivered today.  I had all but given them up for lost, and just waiting for the estimated delivery date to lapse before filing a lost package report.  Postmarked December 28.  So the local PO tooks three weeks to deliver them.  Amazon is amazing.  Royal Logistics is efficient.  Philpost, is well... at least they did deliver them, so I guess we can say they are honest... ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jan 19, 2007 at 11:57 PM
my latest order shipped in the province arrived again exactly 2 weeks after. never failed my 2-week estimate  ;)

btw, i know orders via international shipping don't have tracking numbers. but what's with the tracking numbers (starts with GM followed by 17 digits) given on their delivery confirmation emails? can i use that anywhere like before it reaches the destination country, or is it for amazon internal use only?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jan 25, 2007 at 08:51 AM
Just ordered...

The Cutting Edge - Gold Medal Edition
Pretty in Pink (Everything's Duckie Edition)
Some Kind of Wonderful (Special Collector's Edition)


For those who want to reminisce the 80's, they're on sale at the lowest price I've ever seen since their release at $7.97 per dvd(without shipping).

The total cost me including shipping $35.37.  Bargain na indeed.  It comes out a little over Php500 per R1 dvd.  Nice!!!

If you guys don't have them yet, this is the right time to order.

 ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jan 25, 2007 at 10:42 AM
my order, shipped Jan 11, came in today  ;D 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jan 28, 2007 at 08:29 AM
Ang galing talaga ng Amazon ;D

I ordered the Harry Potter HD-DVD from Amazon UK for GBP19.91. A week after my order was shipped, the price of the HPGOF hd-dvd went down to GBP17.99. I emailed Amazon UK about the change in price & now they are giving a refund of GBP1.92 on my credit card.

Here's a part of that email:

"Dear Customer

Thank you for contacting Amazon.co.uk.

The discounts we offer for items on our website do vary from time to
time. I've checked your order #026-8309031-7910801 and found that we
now offer a greater discount on " Harry Potter And The Goblet Of
Fire [HD DVD] [2005]" than at the time you placed your order.

We are only able to adjust the price of an order in instances where
less than thirty days have passed between the date on which an order
was dispatched and the time that an item is reduced in price on our
site.

I have therefore requested a refund of 1.92 GBP
to your payment card. This amount reflects the difference between the
price you were charged and the current discounted price. The refund
should appear as a credit on your next bank statement."

I already got a confirmation email that my request was approved. Less than 24 hours after I emailed them.
Thanks Amazon UK 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on Jan 28, 2007 at 09:55 PM
To all: What's the highest value you had ordered that had not been taxed?


my highest so far is $133.93, combi of DVD and books :)  Shipped in Muntinlupa  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Feb 04, 2007 at 06:55 PM
my highest so far is $133.93, combi of DVD and books :)  Shipped in Muntinlupa  ;D

Were the items delivered door-to-door or pickup sa post office?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: t3nity on Feb 07, 2007 at 11:02 AM
Amazon is the best.  I ordered 2 HD DVD titles.  Last Samurai and Batman Begins last January 26, 2007.  It arrived straight on my doorsteps in Makati with no tax yesterday Feb 6, 2007.  It was delivered by Royal Logistics.  tahnks to Royal Logistics for the Hasssle Free service. :)

(http://i109.photobucket.com/albums/n54/t3nity/Image013.jpg)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Feb 07, 2007 at 12:26 PM
Amazon is the best.  I ordered 2 HD DVD titles.  Last Samurai and Batman Begins last January 26, 2007.  It arrived straight on my doorsteps in Makati with no tax yesterday Feb 6, 2007.  It was delivered by Royal Logistics.  tahnks to Royal Logistics for the Hasssle Free service. :)

(http://i109.photobucket.com/albums/n54/t3nity/Image013.jpg)

Congrats trinity! Sana dumating na rin yung order ko...MI:3 & T3 HD DVDs shipped last january 28 to an ortigas center address.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: t3nity on Feb 07, 2007 at 09:56 PM
Thanks Aeris...  May harry potter pala sa amazon uk?  Gano katagal yun??  how much ang price?  Mas mahal ba???  Hehehe..  Gusto ko ng harry potter...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Feb 08, 2007 at 10:04 AM
hello just have a question, I have an order that says it will arrive on feb 6, I talked to royale and it havent arrived yet. Weird thing is my other order shipped the same day, I already got it...My question is how long do you guys wait as buffer before emailing amazon telling them the package has not arrived. So I guess if things like this happen I have to pay first and they will reverse later? Will they make another shipment? Thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Feb 08, 2007 at 10:31 AM
hello just have a question, I have an order that says it will arrive on feb 6, I talked to royale and it havent arrived yet. Weird thing is my other order shipped the same day, I already got it...My question is how long do you guys wait as buffer before emailing amazon telling them the package has not arrived. So I guess if things like this happen I have to pay first and they will reverse later? Will they make another shipment? Thanks

[email protected]
Wait till the estimated date of delivery expires & then inform amazon that your order hasn't arrived yet. As soon as your amazon order is shipped, it will already be credited on your credit card. Amazon will send you a replacement or you can ask for a refund.

[email protected]
Quote
Thanks Aeris...  May harry potter pala sa amazon uk?  Gano katagal yun??  how much ang price?  Mas mahal ba???  Hehehe..  Gusto ko ng harry potter...

Medyo mahal compared to ordering at amazon US...I had it shipped to a US address para siguradong dumating...di kasi dumadaan sa Royale shipments from amazon UK

BTW my order shipped last Jan. 28 (with estimated date of delivery on March 7, 2007) was delivered this morning by Royale Logistics in my Ortigas Center address. (above $50 no tax)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Feb 08, 2007 at 01:52 PM
hello just have a question, I have an order that says it will arrive on feb 6, I talked to royale and it havent arrived yet. Weird thing is my other order shipped the same day, I already got it...My question is how long do you guys wait as buffer before emailing amazon telling them the package has not arrived. So I guess if things like this happen I have to pay first and they will reverse later? Will they make another shipment? Thanks

Probably your other order was shipped from a different location. Based from my experience, packages that were shipped from Amazon's Kentucky and Nevada offices usually took the fastest time (less than 2 weeks) to reach the Philippines. I had one from their Delaware office that took more than 3 weeks before Royale received it.

Anyway, my recent order that was shipped Jan. 26 was delivered by Royale this morning.  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Feb 09, 2007 at 10:20 AM
ok ya think thats what happened thanks very much guys, my date (receive by) on the confirmation order is feb. 20, I will just wait it out  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: fiddlers_green on Feb 14, 2007 at 02:56 PM

I ordered a DVD before December 25/06. Estimated delivery dates were Jan 10-25/07. I have already checked with the QC PO when I got my Yesasia order but they don't have it on their list. Guys, what should I do? Thanks in advance.


Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Feb 15, 2007 at 10:14 PM
I ordered a DVD before December 25/06. Estimated delivery dates were Jan 10-25/07. I have already checked with the QC PO when I got my Yesasia order but they don't have it on their list. Guys, what should I do? Thanks in advance.

When did you order?  December 25?  Or much earlier?  My order from December 19, 2006 has an estimated delivery date of January 30-February 15, 2007.   (BTW, I already got it :) )

If it's much earlier, and it is past the estimated delivery date, then use Amazon support pages to let them know of it.  If Amazon deem the package lost, they would send another package.  If it's on December 25, then you should probably wait another week or two. 

Sometimes package get misplaced by PO.  My order from December 10, arrived in the middle of January but have a December postmark... go figure.  I was just waiting for the estimated ship date to lapse...then to my delight, the package arrived...a month late, and in it was a fireplace DVD with Christmas tunes in the background.  Oh well...

Don't know why but Amazon US estimated delivery date are a month or so, but Amazon UK is just little over a week...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Ripley on Feb 16, 2007 at 12:00 PM
My order shipped Jan. 18 (estimated Feb. 5-20) still has not arrived though my previous order shipped on the same day also arrived w/in 10 days.. My experience was that if my order of 3 or 4 dvds was split into 2 shipments w/ 2 or in one shipment and a single item in another shipment the single item shipment always arrived last. Is it because the package for a single dvd is smaller than a package for 3 or more dvds and thus tend to get lost? At any rate my last order were 2 dvds but amazon still shipped it separately so I suppose it will arrive weeks later..   

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: fiddlers_green on Feb 20, 2007 at 04:17 PM
When did you order?  December 25?  Or much earlier?  My order from December 19, 2006 has an estimated delivery date of January 30-February 15, 2007.   (BTW, I already got it :) )

If it's much earlier, and it is past the estimated delivery date, then use Amazon support pages to let them know of it.  If Amazon deem the package lost, they would send another package.  If it's on December 25, then you should probably wait another week or two. 

Sometimes package get misplaced by PO.  My order from December 10, arrived in the middle of January but have a December postmark... go figure.  I was just waiting for the estimated ship date to lapse...then to my delight, the package arrived...a month late, and in it was a fireplace DVD with Christmas tunes in the background.  Oh well...

Don't know why but Amazon US estimated delivery date are a month or so, but Amazon UK is just little over a week...

Thanks! I ordered it December 1/06. I just made an e-mail to Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Feb 21, 2007 at 06:03 PM
My order (The Departed 2-Disc) was shipped February 10 and I received it today.

OT. Has anyone here knows if Royale Logistics also handles shipments from DVDEmpire?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Ripley on Mar 11, 2007 at 05:36 PM
My order of Jan. 18, Jaws - CE finally arrived on Feb. 21 via Mkti PO.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: clea on Mar 11, 2007 at 09:15 PM
My order of Jan. 18, Jaws - CE finally arrived on Feb. 21 via Mkti PO.

You had to get it from Makati PO? I thought Royal Logistics delivers doorstep if delivery address is Makati or Ortigas?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 11, 2007 at 10:22 PM
Is it just my orders?  The delivery from Amazon seems to have taken longer than usual for orders this January/February.  My order from 26 January is still pending... while a couple from early February still hasn't arrived.  They are all still within the estimated shipping date though... patience, patience... :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 12, 2007 at 01:02 AM
It's not just you.

I'm not sure if it's a post office problem or an Amazon problem. My February 20 order from Amazon hasn't arrived, but my February 27 order from Amazon-UK arrived last Wednesday already.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 12, 2007 at 10:10 AM
but my February 27 order from Amazon-UK arrived last Wednesday already.

My Amazon UK deliveries almost always take just a little over a week to come...via air mail.  Much faster than Royal Logistics.  In fact, I have taken a liking to R2 discs kasi many titles that Amazon US sells for a premium can be had for a song on R2 (eg. Dances with wolves - $18 2-discs US, 7 pounds 3 discs UK; Happy Times [Zhang Yimou] $21 US, 6 pounds UK), hindi ko naman napapansin ang slightly faster PAL runtime...

A bit apprehensive about my Amazon US order for January/February because they include a few Criterions... while I could always file a complaint if it don't arrive, I have going that route...  so given that RadicalDude February 10 orders arrived just the other day, guess there's still hope.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 12, 2007 at 12:16 PM
SO far my order shipped Feb 24 has not arrived. The longest I have had to wait has been exactly 3 weeks so I should get it by Friday at the latest.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 12, 2007 at 02:52 PM
The latest that I received from Royale was last March 1 for Final Fantasy VII Limited Ed and this was shipped by Amazon on Feb. 16.

However, the other, which is The Prestige, was shipped by Feb. 19 and until now it hasn't been delivered yet... ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 12, 2007 at 06:38 PM
In fact, I have taken a liking to R2 discs kasi many titles that Amazon US sells for a premium can be had for a song on R2.

Yeah, I was telling my cousin the same thing the other day. Although the initial list price of R2 titles at Amazon-UK is more expensive than their R1 counterparts, by the time the titles go on sale, they're really dirt cheap.

I did notice a change in their replacement policy, though. The last time I complained about a missing shipment 3 days after the due date, instead of apologizing and sending a replacement immediately, they asked me to please wait an extra week then email them again if it still hadn't turned up, so they could also try to locate it for me and send a replacement if they couldn't.

The shipment actually did arrive 3 days later, so no harm, no foul.

I even sent them "thank you" feedback about that incident, after.  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: keilu on Mar 15, 2007 at 04:39 PM
my order of November 19 shipped November 20 havent arrived yet  :-\  just called Royale Logistics, di pa kasama sa mga dumating yesterday  :( 

emailed amazon a month ago (a week after the estimated arrival date), that the package havent arrived yet. They emailed back, stating they will send a replacement package. got the replacement package after 20 days, unfortunately, via the Makati City Post Office.

Even though my package was less than US$50, got taxed for the 3 dvds at P1,057.00  >:(  haaayyyy......... next time..... will order na lang from the guys at the marketplace :)  well, at least i now know how they do the computation for the customs duty fee (i photocopied the computation sheet :))

first time i ordered from amazon - got the full depressing experience - the lost package and a rather large tax. oh well...... lesson learned.  :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Mar 15, 2007 at 10:33 PM
Dont get depressed keilu, thats why on the other thread im trying to get all the feedbacks I can regarding the customs fees and duties. I will confirm with royale to see if this is so. Royale already told me there should be no custom duties if the package is from them. Lets not give in to these post office kalokohan and fight for our right on one of our greatest hobby "buying and collecting dvds"
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 16, 2007 at 12:50 AM
One way to hide the prices on packing slips for items from Amazon.com is to send the items as a gift.  The items will be shipped without any price information printed anywhere.  So customs will not be able to know how much the item/s is/are worth.
 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 16, 2007 at 12:58 AM
Unless they've changed their policy very recently, that doesn't work for international orders. Domestic (US) orders have no price printed, but international orders still print the price even if you indicate it's a "gift."

I've tried several times using "gift" to get away from local customs for more expensive orders, and it has always failed.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: keilu on Mar 17, 2007 at 12:14 PM
actually, my order arrived with no price since its a replacement shipment - and they computed my customs fee at $20 per dvd! i had to write a letter, attach my amazon order slip and the credit card billing with my credit card number blocked except for the last 5 digits, and asked for a recomputation (my order is only at $42.39 including shipping) and my customs fee went down by around 300 bucks  :-\

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 20, 2007 at 01:43 PM
Ayyy naku I went to the post office wala parin ang item ko shipped Feb 23 from the US. Ang hirap pala maghanap doon since they only have this handwritten logbook for parcels. Ang hirap pang basahin yung handwriting nung nagsulat.

Oh well I just sent Amazon a notice that I did not get my item yet. I also asked them to please send it via Royale instead of Philpost.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 21, 2007 at 10:29 AM
Sent an e-mail to Amazon asking them to send my future shipments via Royale instead of Philpost. Their reply was:

Please let me apologize for any inconvenience you may have
experienced as a result of this particular order.

We use a variety of carriers which we have found provide the best
service for our different shipping options. At this time, it is not
possible to request a specific carrier for your order.


Mukhang swetehan na lang pag Royale ang carrier na mapipili.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Mar 21, 2007 at 11:12 AM
Sent an e-mail to Amazon asking them to send my future shipments via Royale instead of Philpost. Their reply was:

Please let me apologize for any inconvenience you may have
experienced as a result of this particular order.

We use a variety of carriers which we have found provide the best
service for our different shipping options. At this time, it is not
possible to request a specific carrier for your order.


Mukhang swetehan na lang pag Royale ang carrier na mapipili.

So based on this response by amazon I assume we cannot do anything regarding our preference to have royale logistics to be our specific carrier. Delays and custom taxes might be unavoidable IMO
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 21, 2007 at 11:18 AM
Im facing the door at our office.......whenever a person passes by the window, I am earnestly hoping its our local postman who'll open the door, bringing my amazon package.  It hasnt happened yet.  Im getting desperate....I havent watched any movie the past week.  Nasanay na kasi ako sa 10 day performance ng shipment amazon....now its on its 23rd day.....and still no sign......Bwuhuhuhu!!!!  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 21, 2007 at 11:37 AM
So based on this response by amazon I assume we cannot do anything regarding our preference to have royale logistics to be our specific carrier. Delays and custom taxes might be unavoidable IMO

I guess the only way we can do is to write directly to Amazon headquarter in the US. I have no idea in which state in the US Amazon is based.

I believe all the mail we send via the Amazon.com website is sent to their callcenter in India so they really cannot do anything.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Mar 21, 2007 at 12:24 PM
Sent an e-mail to Amazon asking them to send my future shipments via Royale instead of Philpost. Their reply was:

Please let me apologize for any inconvenience you may have
experienced as a result of this particular order.

We use a variety of carriers which we have found provide the best
service for our different shipping options. At this time, it is not
possible to request a specific carrier for your order.


Mukhang swetehan na lang pag Royale ang carrier na mapipili.

If you look at the list of available couriers Amazon is using Royale Logistics is not included. Amazon is using DHL Globalmail when we choose standard or expedited international shipping to the Phils. From DHL it goes to Royale Logistics. Then Royale delivers the package directly if the address is in Ortigas center, certain parts of Pasig & Ayala center in Makati. All other addresses, Royale sends it thru Philpost. As was the case when I was using my home address here in Q.C., I used to pick-up my packages from the NIA office of philpost sent by Royale via speedmail from the Philpost's Pasay branch.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 21, 2007 at 12:45 PM
If you look at the list of available couriers Amazon is using Royale Logistics is not included. Amazon is using DHL Globalmail when we choose standard or expedited international shipping to the Phils. From DHL it goes to Royale Logistics. Then Royale delivers the package directly if the address is in Ortigas center, certain parts of Pasig & Ayala center in Makati. All other addresses, Royale sends it thru Philpost. As was the case when I was using my home address here in Q.C., I used to pick-up my packages from the NIA office of philpost sent by Royale via speedmail from the Philpost's Pasay branch.

Well the address I use is my office address which is in the Makati CDB. Prior to this they had a perfect record of 3 orders coming in via Royale direct to the office.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 21, 2007 at 12:54 PM
Just received this morning, as delivered by Royale, my recent order that was shipped by Amazon last March 10...  :D

Now I'm a bit worried of my other package that was shipped last Feb. 19 and until now, I still don't have it.  :'(

Just spoke with Royale's delivery staff about this and he said that there's probably something wrong with Amazon with regards to my other order. Anyway, he said that they'll be receiving shipments again tonight and offered that he'll give me a call tomorrow once there's one for me.

I salute them for this extra service...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 21, 2007 at 01:02 PM
Like Sir munskie here, I had to say the wait is what's painful...without knowing whether it's in transit, lost, or about to be delivered...  

Many times, the item arrived at Royal and had been forwarded to PO, but PO will not deliver them immediately, or it get misplaced and goes undelivered until rediscovered.  This happens to me on a parcel received by the PO last December 30 (postmarked) on that date, but delivered end January...

Or my Amazon order of February 11, which arrived at the PO (via USPS, not Royal) on February 26.  I got the parcel notice March 13.  Second Notice, but I didn't get the first notice.

Inefficiencies at the PO, that's why I hope Royal will switch to say Air21, where there's tracking.  They could negotiate for better rates from Air21, after all they are paying the PO 35-68 pesos anyway depending on the size of the package.  As stated, I believe most will even be happy to pay for Air21 shipping if it was available.  

Moks, could you ask Royal if they could such a system even if we have to pay extra?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 21, 2007 at 02:10 PM
Like Sir munskie here, I had to say the wait is what's painful...without knowing whether it's in transit, lost, or about to be delivered... 

sinabi mo pa.....waiting is excruciating much more if you dont know where the package is....and you cant even complain to Amazon until their delivery estimates has lapsed, even then, they would make you wait a week more before they would resend  replacements.  Much more excruciating when you have a sitting PS3 in the house, already more than a week old and I still havent played a single BD title with it......!!  Dang it!!  >:(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Mar 21, 2007 at 02:40 PM
I had to say the wait is what's painful...without knowing whether it's in transit, lost, or about to be delivered... 

Hahahaha!  I have that same feeling if after 20 days and the DVDs are still not delivered to my house.  Naku...lalo na if the amount I paid amazon has already been reflected in my credit card statement.  Parang I'm paying for a non existent merchandise.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 21, 2007 at 02:59 PM
bu-"daga" na bu-"daga" na ako....dumating nga yung postman namin wala naman dala...kahit notice to pick up man lang sana......... :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Mar 21, 2007 at 03:05 PM
Like Sir munskie here, I had to say the wait is what's painful...without knowing whether it's in transit, lost, or about to be delivered...  

Many times, the item arrived at Royal and had been forwarded to PO, but PO will not deliver them immediately, or it get misplaced and goes undelivered until rediscovered.  This happens to me on a parcel received by the PO last December 30 (postmarked) on that date, but delivered end January...

Or my Amazon order of February 11, which arrived at the PO (via USPS, not Royal) on February 26.  I got the parcel notice March 13.  Second Notice, but I didn't get the first notice.

Inefficiencies at the PO, that's why I hope Royal will switch to say Air21, where there's tracking.  They could negotiate for better rates from Air21, after all they are paying the PO 35-68 pesos anyway depending on the size of the package.  As stated, I believe most will even be happy to pay for Air21 shipping if it was available.  

Moks, could you ask Royal if they could such a system even if we have to pay extra?
ok I will tell Royale and see what they say, I think this is a good idea, especially I think majority of us are holding back ordering more than say 50 dollars, because nga of inefficiencies of post office and we might be charged for custom taxes.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 21, 2007 at 03:08 PM
Ive just called up Mark of Royal....wala talaga yung name ko sa list nila....then told me na theres a shipment coming this day.....then will text me if my name pops up in the list........its possible daw na me shipment na hindi dadaan sa kanila.....if my feb 26 package didnt went thru them...so sinong courier nagdala nun?   any idea guys?   im also waiting for my march 6 shipment na rin....due na rin yun......so dalawa na delayed sa akin....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Mar 21, 2007 at 03:30 PM
Ive just called up Mark of Royal....wala talaga yung name ko sa list nila....then told me na theres a shipment coming this day.....then will text me if my name pops up in the list........its possible daw na me shipment na hindi dadaan sa kanila.....if my feb 26 package didnt went thru them...so sinong courier nagdala nun?   any idea guys?   im also waiting for my march 6 shipment na rin....due na rin yun......so dalawa na delayed sa akin....
I talked to Royale few weeks ago and they told me that the process is: most or all amazon that goes thru New York are the ones they handle. If you see (like what I have on one of my orders) your order coming from San Francisco or maybe other cities then those are shipped directly to the post office. It does not go thru them. I dont know how you can verify your orders but when it is not in the list of Royale then I think Amazon went thru other means.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 21, 2007 at 05:01 PM
Paano yung mga shipments na galing sa fullfillment center nila sa Kentucky?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 21, 2007 at 06:16 PM
From my experience, most of my packages came from Kentucky, some are from Delaware, and I had few that came from Nevada and these were all delivered by Royale in my office. So I really have no idea on what's keeping the delays now.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 22, 2007 at 09:00 AM
Another new day....another day of hope..................that my postman will knock on our door and bring my package or my notice.....;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 22, 2007 at 10:22 AM
Let's just post everything Amazon/Royal on this thread na lang.  I think the Royal Logistics thread had served it's purpose.   

Yeah, another day.  Another hope.  Today and tomorrow.  Then another long weekend...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 22, 2007 at 01:51 PM
ANother day, Another day of heartbreak!!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 22, 2007 at 01:52 PM
oh mr postman.......where are you???  yeah yeah yeah.....mr postman???

WALA NAKO MAGAWA...KANTA NA LANG....HEHEHE

btw, just called out local PO, and ive just confirmed that a large shipment of packages have arrived, somehow delayed sa Manila holding offices nila, and they've been sorting all morning.......silver lining perhaps, sana andun na yung amazon package ko..... ::)


Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 23, 2007 at 08:44 AM
another day....another hope.... ;D ;D ;D  Happy pa ko this morning.....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Mar 23, 2007 at 09:44 AM
Just relax.  about 2 years ago all my packages arrived in the post office all have customs charges and when royal logistics came in.  Nababawasan ang customs charges although very big packages still arrive in post office.  ok narin.  Now it seems that all of our packages will be under post office.  So we will get used to 3 weeks to 2 months arrival of packages.  Some of the newbie are lucker never to have experience customs charges ordering from amazon.  So when the packages arrive in 2 weeks or more.  Hindi na sanay and thinking that its amazons faults but it isn't. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 23, 2007 at 10:31 AM
;D ;D ;D  Happy pa ko this morning.....

who knows, baka your happy disposition is a premonition of something.   

My last PO parcel notice arrived on a Friday, so waiting for the postman too (again)...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Mar 23, 2007 at 01:27 PM
I have 2 pending pre-orders...the 2-disc versions of "Dreamgirls" and "Pan's Labyrinth"...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 23, 2007 at 01:54 PM
who knows, baka your happy disposition is a premonition of something.   

My last PO parcel notice arrived on a Friday, so waiting for the postman too (again)...
ngayon yung happy face ko nung morning is starting to mutate na..... ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 23, 2007 at 03:47 PM
went to our local PO....nakuha ko na....finally.  kung naghintay pa ako sa postman, diko nakuha kasi they're just just about to send the notice pa lang.....

apparently, walang royale logistics na sticker..........wala rin DHl global mail......nakita ko United States Postal service...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 23, 2007 at 04:25 PM
Unless they've changed their policy very recently, that doesn't work for international orders. Domestic (US) orders have no price printed, but international orders still print the price even if you indicate it's a "gift."

I've tried several times using "gift" to get away from local customs for more expensive orders, and it has always failed.  ;D

You're right.. just received my package from Amazon today and even though the package is supposed to be sent as a gift, the price is still printed outside the box.   >:( >:( >:(  Good thing though even if the total amount printed was more than $50, no tax was charged to me..  :) :) :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Mar 23, 2007 at 08:20 PM
munskie, natax ka ba?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 23, 2007 at 09:29 PM
Good for you.  Wala pa rin iyung akin...  Comes Monday, I might have to file my first lost package report since I started buying from Amazon. 

My last USPS delivery also underwent the 'parcel notice' route.  I wouldn't dare go to the postal office and ask whether they have packages for me, kasi nga, I am expecting more than one package, and if I look desperate for them, then I would be prone to tax or kotong, as the case may be.

Since my package also ship around the time of munskie's, hopefully next week...

I am going slow on buying from Amazon but I still have a couple that's about to be shipped soon.  After that, May na ang susunod na 'must-have' ko.  Lahat ng 'wants but not must-have', pending muna...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 24, 2007 at 12:40 AM
munskie, natax ka ba?

nope.......even if my orders have a overstated price of over a $100
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 26, 2007 at 08:52 AM
The latest that I received from Royale was last March 1 for Final Fantasy VII Limited Ed and this was shipped by Amazon on Feb. 16.

However, the other, which is The Prestige, was shipped by Feb. 19 and until now it hasn't been delivered yet... ???

I received a claim notice here in my office last March 23 which has a postmark date of March 14. Just went in Pasig Central PO this morning and voila... it's my other package from Amazon that was shipped last Feb. 19. Just glad that it's below $50 and I just paid P35.

This is the first time I received a package that was not delivered by Royale. And to think that Amazon had shipped this from their Kentucky office just like my other package that was shipped on Feb. 16.  :-\ Why oh why?  ???

Now I'm having second thoughts of ordering from Amazon with amount hovering above $50. It seems I'll be splitting some of pre-orders. Mahirap na at baka magbayad pa ako ng mas mahal. I don't mind paying P35, it's the traveling from my office to Pasig Central PO that I don't like doing...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 26, 2007 at 09:29 AM
I received a claim notice here in my office last March 23 which has a postmark date of March 14. Just went in Pasig Central PO this morning and voila... it's my other package from Amazon that was shipped last Feb. 19. Just glad that it's below $50 and I just paid P35.

This is the first time I received a package that was not delivered by Royale. And to think that Amazon had shipped this from their Kentucky office just like my other package that was shipped on Feb. 16.  :-\ Why oh why?  ???

Now I'm having second thoughts of ordering from Amazon with amount hovering above $50. It seems I'll be splitting some of pre-orders. Mahirap na at baka magbayad pa ako ng mas mahal. I don't mind paying P35, it's the traveling from my office to Pasig Central PO that I don't like doing...
mine was was shipped too from their Kentucky office.  Ive already sent an email to amazon explaining them that the old process was better....I hope they would give me a satisfying answer....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 26, 2007 at 09:32 AM
looking forward to that answer of Amazon... kindly share na lang, thanks. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 26, 2007 at 09:36 PM
Wala pa rin iyung akin.  Filing my first lost package report later tonight (for my order shipped on January 26).  Estimate ship date lapsed on March 24th. 

As others are getting parcel notices for orders from third week of February.  Hoping to get mine (from orders shipped on February 19th and 20th) this week...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 26, 2007 at 09:53 PM
Pulpol talaga sagot ng Amazon...I gave a detailed account of whats happening to my shipment, even stated that Im from the phllippines....but here's the reply....pulpol talaga

Thanks for writing us at Amazon.com.

We use a variety of carriers which we have found provide the best
service for our different shipping options.

Unfortunately, there is no way to guarantee a specific shipper. I
apologize if this may cause any inconvenience.

Our Standard Domestic shipping is done by the United States Postal
Service, UPS, Airborne/DHL, and FedEx.  If you select Two-Day or One-
Day Shipping, your package may be delivered by UPS, Airborne/DHL, or
FedEx.  These shipments are delivered on weekdays only.
Additionally, some exceptionally large or heavy items may be shipped
by a specialty carrier such as Eagle Freight. 

If the shipping address is a P.O. Box, however, the order can only
be sent via U.S. Mail or Airborne.  Airborne takes these shipments
from our fulfillment centers and delivers them to the local post
office closest to the destination, where either the package or a
pickup notice will be placed in your P.O. Box.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 26, 2007 at 10:05 PM
Maybe if we file a late complaint for every shipment that is sent through USPS,  they might take notice.

Do not blame me, however if their replacement is worst, or goes through custom each and every time. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 26, 2007 at 10:06 PM
Quote
Pulpol talaga sagot ng Amazon...I gave a detailed account of whats happening to my shipment, even stated that Im from the phllippines....but here's the reply....pulpol talaga

What's pulpol?

I had a similar experience with a "generic" response to a fully detailed problem I emailed about last year. At the end of the response was a "Feedback" hyperlink, asking whether the response helped me or not. I answered that I was very disappointed with them, since the response was completely useless, since clearly I was wasting my time sending email to someone who either didn't understand English or didn't even bother to actually read my email.

I got a reply from an American sounding name apologizing profusely for the incident, and my issue was resolved within 24 hours.

==========

Still nothing on my February 20th order. Grr!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 26, 2007 at 10:46 PM
What's pulpol?
   kinda like dumb  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 27, 2007 at 12:00 AM
Wow, now that makes me feel pulpol for asking.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 27, 2007 at 07:56 AM
Ive sent an email again.........hoping Ill be more satisfied and not get a generic reply from their customer service staff........My march 6 is also delayed.........under the old route......it should have arrived by now, along with the march 12......my last, feb 26 almost took a month.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Mar 27, 2007 at 08:49 AM
I received a claim notice here in my office last March 23 which has a postmark date of March 14. Just went in Pasig Central PO this morning and voila... it's my other package from Amazon that was shipped last Feb. 19. Just glad that it's below $50 and I just paid P35.

This is the first time I received a package that was not delivered by Royale. And to think that Amazon had shipped this from their Kentucky office just like my other package that was shipped on Feb. 16.  :-\ Why oh why?  ???

Now I'm having second thoughts of ordering from Amazon with amount hovering above $50. It seems I'll be splitting some of pre-orders. Mahirap na at baka magbayad pa ako ng mas mahal. I don't mind paying P35, it's the traveling from my office to Pasig Central PO that I don't like doing...

If i may ask where was your previous order delivered before the Pasig PO? i'm having second thoughts ordering (ortigas address) because of the recent delays.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 27, 2007 at 09:57 AM
Filed my first lost package report last night.  As Mr. Hankey said, I was told to wait a few more days.  I was told to check the local PO and that it was carried by Deutsche Post , I think Deutsche Post is the company affiliated with Royal Logistics.  Sad to see another lost package from them, they really should find a way to track packages, so that culprits will be caught or inefficiencies corrected. 

On my other pending orders. waiting, waiting, waiting...

Quote
Posted by: Munskie
My march 6 is also delayed.........under the old route......it should have arrived by now
Peter Pan? 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 27, 2007 at 10:08 AM
Well I should be filing a lost order mail to Amazon.com later in the day. The order was shipped Feb 23 and so far wala pa. It was scheduled to arrive last week but they said I should try to wait until the end of March 26 to see if it arrives. I gave them an additional day pero wala pa rin.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 27, 2007 at 10:18 AM
If i may ask where was your previous order delivered before the Pasig PO? i'm having second thoughts ordering (ortigas address) because of the recent delays.

I'm not changing my delivery address ever since. My office is located in Emerald Ave., Ortigas Center. Royale always delivered in my office, except for that one package that was shipped Feb. 19.

Fyi. My other order that was shipped March 10 was delivered again by Royale last March 21.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 27, 2007 at 10:26 AM
Well I should be filing a lost order mail to Amazon.com later in the day. The order was shipped Feb 23 and so far wala pa. It was scheduled to arrive last week but they said I should try to wait until the end of March 26 to see if it arrives. I gave them an additional day pero wala pa rin.
Was it mentioned in their email which company handled your package that is missing?

RadicalDude, mabuti ka pa at your package from March 10 naidelivered na...  mine from Jan.26, February 19, and 20 are all somewhere out there, somewhere except my home...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 27, 2007 at 11:11 AM
That's why I'm having double thoughts now if I'll push thru with my big orders. There's no consistency yet if it will be handled by Royale or not.

I guess I'll have to wait for my recent order that was just shipped March 21 if it will be handled again by Royale or not...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 27, 2007 at 11:32 AM
Was it mentioned in their email which company handled your package that is missing?

RadicalDude, mabuti ka pa at your package from March 10 naidelivered na...  mine from Jan.26, February 19, and 20 are all somewhere out there, somewhere except my home...

Nope walang specific company. All they wrote about shipping was:

Further we're happy to provide tracking information for our
customers when possible, but IMEX deliveries do not have tracking
numbers.

Packages shipped via IMEX are sent to nearest regional shipping hub
and then delivered to customers by their local postal authorities.

 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kt on Mar 27, 2007 at 12:57 PM
hi guys sori for being noob with this online stuf...just want to ask if the prices u get are the prices as stated in the site or are there other charges? i plan to let it be delivered inside US lang din maybe LA...so free shipping po yun dba? n credit card lang accepted nila right? TIA!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 27, 2007 at 01:37 PM
Nope walang specific company. All they wrote about shipping was:

Further we're happy to provide tracking information for our
customers when possible, but IMEX deliveries do not have tracking
numbers.

 
Your order was handled by IMEX (International Mail Express)
http://www.intmail.com/

Mine was handled by Deutche Post.

Both are transferred to local PO yata.  both are lost somewhere. :(



kt, Amazon Prime yata ang free shipping within the US.  Amazon Prime has annual charges but if you buy plenty, then bawing-bawi.  Prices are as stated on the time of your order (note: prices fluctuates often), plus shipping and handling plus local taxes, if any.  The total is shown before checkout, and you can opt not to order.  Yes, Amazon requires Credit Card.



The postman passed by earlier, but wala pa rin.   Aaaaaaaarghhhh!  Sorry mods, if I am turning this post into a status report on my pending Amazon orders, gotta vent my frustrations somewhere... ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 27, 2007 at 02:10 PM
I guess my DVD is now the pirates in Quiapo. I do have the other part of this order that has not yet been shipped because it's a preorder. I wonder if that second shipment will beat my first one.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kt on Mar 27, 2007 at 02:15 PM
Your order was handled by IMEX (International Mail Express)
http://www.intmail.com/

Mine was handled by Deutche Post.

Both are transferred to local PO yata.  both are lost somewhere. :(



kt, Amazon Prime yata ang free shipping within the US.  Amazon Prime has annual charges but if you buy plenty, then bawing-bawi.  Prices are as stated on the time of your order (note: prices fluctuates often), plus shipping and handling plus local taxes, if any.  The total is shown before checkout, and you can opt not to order.  Yes, Amazon requires Credit Card.



The postman passed by earlier, but wala pa rin.   Aaaaaaaarghhhh!  Sorry mods, if I am turning this post into a status report on my pending Amazon orders, gotta vent my frustrations somewhere... ;)

gadgetguru tnx for the reply! so iba pa yan sa amazon.com lang? wat if sa amazon.com ako nag order thats not free shipping pa and + other charges pa aside from the posted price? tnx
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Mar 27, 2007 at 05:50 PM
If your order from amazon exceeds $25 you get free shipping if your shipping address is within the US even if you use a Phil. issued credit card. Just look for items mark "qualify's for free shipping".
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Mar 27, 2007 at 06:51 PM
Still nothing on my February 20th order. Grr!

I just got home after a really long and difficult work day... to find a postal notice. This is my only order that's pending that will arrive at QCPO, so this must be it. Five weeks!

By the way, in case anyone's thinking of availing of Amazon's 4-for-3 promo (for titles $9.99 down), although you will only be charged for three titles (and total order/shipping cost will be slightly UNDER $50), the sticker on the Amazon box will indicate the PRE-discount price, so with shipping, the total printed will be OVER $50. So whether you will be taxed will depend on the mood of your customs officer, despite the order actually being under $50.

Just... FYI.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Mar 27, 2007 at 07:30 PM
kt try mo amazon prime if you are having a shipment delivered w/in the states. meron free one month trial and items ship much faster. w/ super saver shipping it usually takes a couple of days for the item to ship and another 3-5 days to be delivered to your doorstep, but w/ amazon prime it ships w/in 24hrs libre pa 2 day shipping.

i tried it this month because i have a friend going to the US and i must say, if i lived in the US sobrang sulit ng amazon prime.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Mar 27, 2007 at 07:56 PM
A more decent answer from Amazon regarding my delayed orders:




Thank you for writing to us with your comments about the shipping
method used to ship your recent orders.

We apologize for any frustration you've experienced. It is certainly
not our intention for our customer to have anything but a pleasant
experience at Amazon.com.

I have checked your recent orders #104-0510869-6494344 and #104-
4068467-9302361 and see that the shipping carrier selected for these
orders is International Mail Express (IMEX).

However, I understand that your orders were delayed due to the ship
carrier used.

We are aware that our choice of delivery services reflects on our
business as a whole, and we appreciate your feedback.  I have passed
your message along to our shipping department with high priority, as
I know they will want to read about your experience and take
appropriate action required.

Rest assured that once our shipping department will take appropriate
action to ensure that in future these kind of delays will not occur.

Your patience and cooperation are greatly appreciated in this regard.

Thank you again for taking the time to send us your comments.  We
hope to see you again soon at Amazon.com.


I guess IMEX is the culprit......even the last order I received...the one that took nearly a month to arrive, the courier is IMEX....I just hope they just return the DHL-Royale Logistics route.....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oddbit on Mar 27, 2007 at 09:51 PM
 :(

Haayy.. I still haven't received my january 28th order from Amazon.... I already emailed amazon about this and they asked me to wait for one more week.

Question: does anyone know where i could call to follow up on the items... should i call the royale logistics phils. inc.? o sugurin ko na PO? This is the first time that this has happened. I usually receive packages in 12-15 days...

kaka frustrate.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 27, 2007 at 10:00 PM
All Royal Logistics can tell you if you call is whether any packages have arrived for you.  It cannot follow-up your order since Amazon decides which company will handle your order.  The same with the local post office. 

And with Amazon, you'll have to wait for the estimated ship date to lapse before your complaint will be handled.  All I can think of is to send Amazon a barrage of feedbacks about delayed shipment indicating that while the estimated ship date has not lapse, it is taking longer than usual.  So that they may take notice.

Keeping my fingers crossed that my February 19 and 20 packages are with the PO now and that I will received the parcel notices soon... hopefully tomorrow...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 27, 2007 at 10:57 PM
Keeping my fingers crossed that my February 19 and 20 packages are with the PO now and that I will received the parcel notices soon... hopefully tomorrow...

I got a delayed shipment too from Amazon.  This was shipped Feb 19 also.   >:( >:( >:(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 28, 2007 at 06:38 AM
Can't we ask Intmail to pass it on to Royale instead of Philpost??
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Mar 28, 2007 at 07:08 AM
Intmail (IMEX) handles the cargo from the US to the Philippines, Philpost handles the last mile so-to-speak from the pier or airport to your home.

Royal Logistics only handle the last mile for orders to the Makati/Ortigas areas, they pass it on to Philpost too for other areas.  Royal Logistics handles cargo that were passed on to it by another US-to-Philippines freight company (DHL or deutche post) yata, it doesn't deal directly with Amazon.

That is what I infer from postings here...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kt on Mar 28, 2007 at 11:18 AM
aeris30 and ET414 tnx for the reply! yup i'll be ordering multiple dvds maybe less than $100 so will that qualify for free shipping? my gf is in the US now so dun ko nalng padeliver para free! hehe
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 28, 2007 at 01:48 PM
Well Amazon.com has given up on my order shipped Feb 23, 2007. They are just going to send me a replacement order. Once again I requested them for the 3rd time to please send it via DHL so that Royale will  handle it when it gets here.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Mar 28, 2007 at 04:56 PM
Well nagreply na ang Amazon regarding my replacement order. Here''s what they told me:

First, please allow me to extend my most sincere apologies for any
frustration this matter has caused.

I have researched your replacement order #XXX-XXXXXXX-XXXXXXX and
note that it will be sent via DHL Deutsche Post.  There is no
tracking number available for this service, but we do expect your
package to be delivered to you by the date estimated in Your
Account: April 30, 2007.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Mar 28, 2007 at 05:01 PM
My question now is, will they only be doing this if there's a complaint? Can we not make a request that shipment, for Philippines, always be handled thru DHL?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 28, 2007 at 10:14 PM
My question now is, will they only be doing this if there's a complaint? Can we not make a request that shipment, for Philippines, always be handled thru DHL?

Maybe if we bombard them with emails regarding our complaints maybe they might just give in to our request..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Ripley on Mar 29, 2007 at 09:46 PM
I started ordering DVDs from Amazon only last Oct. 30. At first most of my orders arrived w/in 10-12 days at my Makati address but I noticed starting this January most of my orders arrived very late

Shipping Date        Arrived at Mkti CPO       Duration
       Jan. 31                          Feb. 19                              19 days
       Feb. 7                           Mar. 29                               50 days   
       Feb. 14                          Mar. 26                              40 days
       Feb. 22                          ????                                   35 days na

Yeah so lets collectively complain and perhaps Amazon will listen...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oddbit on Mar 31, 2007 at 08:29 PM
My estimated ship date was March 23 for a january 28 order... Amazon asked me to wait till the 31st.. that's today!

january 28.... 2 months na...

It didn't go through Royale Logistics.. I guess shipment was lost?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Apr 02, 2007 at 10:40 AM
My recent order that was shipped by Amazon last March 21 has been delivered this morning by Royale.   :D :D :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Apr 02, 2007 at 10:42 AM
I wonder why Royale Logistics doesn't service Ermita or Malate area  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Apr 04, 2007 at 12:11 PM
Ive sent an email again.........hoping Ill be more satisfied and not get a generic reply from their customer service staff........My march 6 is also delayed.........under the old route......it should have arrived by now, along with the march 12......my last, feb 26 almost took a month.
finally, my march 6 and march 12 orders are in my possession...just picked them up at the local PO.....sakto sa long holiday break..... ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Apr 04, 2007 at 02:31 PM
My MARCH 15 order arrived todat at the PO..Unlike my past orders which were deliverd directly to my office, this one wasnt handled by Royale Logistics. Had to pay P35 and pick it up from the PO.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Apr 05, 2007 at 12:10 AM
I cannot believe it. My February 24 order yesterday. The postmark on the package was March 30 but I only got the postal notice yesterday (Apr 4).

The interesting thing is Amazon sent me a replacement order last March 29 so with the way things are going I might get a second copy of the item I purchased.

Any suggestions on what to do with my second copy? Return it perhaps to Amazon?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 05, 2007 at 12:38 AM
Amazon send me this email when I reported my missing package (shipped January 26th) and they send a replacement:

"WHAT IF I GET TWO PACKAGES?

--If you receive the original order before the replacement order has
shipped, you can cancel the replacement by visiting the "Your
Account" link on our web site.

--You may refuse delivery of the second package to arrive, and it
will automatically be returned to us. For U.S. Mail packages,
write "Refused - return to sender" on the package and leave it for
your mail carrier. For other delivery services, contact the carrier
for refusal instructions.

--If you need to return one of the packages, or decide you wish to
keep and pay for both, write to us using the following URL:"

http://www.amazon.com/gp/help/contact-us/returns-and-refunds.html


Buti pa kayo, at least your packages arrived.  Mine from February 18, 20, 26th and March 5th plus one from Amazon.co.uk is nowhere in sight.  I have already cancelled my other preorders.  wait muna ako, how amazon will sort this out before ordering again.  The wait is so bad, that I am willing to pay the duties just to have them. 

Problem is i have no idea whether it is Amazon, their new freight carrier, DHL, Royal Logistics, or the local PO that is at fault.  I am particulary wonder why Royal have to rely on our inefficient Post Office for areas outside Makati/Ortigas...  as a 'Logistics' company, they should at least be able to deliver to all metropolitan areas...  the more step it takes to reach it's destination,. the longer it takes, and the chance of lost packages increases exponentially...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Apr 05, 2007 at 04:28 PM
Well Amazon will refund me for my first order so the only reason I will send the second order back to them is a sign of good faith and honesty to them.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Clondalkin on Apr 05, 2007 at 04:55 PM
Well Amazon will refund me for my first order so the only reason I will send the second order back to them is a sign of good faith and honesty to them.

If you are in the Philippines or somewhere in Asia, Amazon would prefer that you just keep or trash the extra copy because it will probably cost Amazon more money for the return mailing fee.  That has happened to me and I live in Tokyo.  So better sell or donate the extra DVDs and don't bother informing Amazon about your "luck".
 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: drjdm319 on Apr 05, 2007 at 06:51 PM
I think luck plays a big role in the delivery; I started ordering last year and all three previous orders with Amazon were well way over $100 (August - $120, September - $130, and October - $297) and all arrived at home without customs tax in 2-3 weeks time with DHL as courier (by the way, I reside in Tuguegarao). I decided to temporarily stop ordering starting November because I knew that volume of shipping will increase because of the yuletide season.
My only order from Amazon this year was supposedly shipped February 27 (cost - $ 241.97); alas, up to now, Holy Week na, wala pa rin ang package. Swertehan lang yata, and sad to say, masamang swerte ako ngayon. So like "brummie", ako ay naghihinagpis.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 11, 2007 at 07:55 PM
If you are in the Philippines or somewhere in Asia, Amazon would prefer that you just keep or trash the extra copy because it will probably cost Amazon more money for the return mailing fee.  That has happened to me and I live in Tokyo.  So better sell or donate the extra DVDs and don't bother informing Amazon about your "luck".
 
Just send it back.  It will help build a good a good image for us.  It will benefit us in the future.  Insist on returning it to them.  This will give abusive people an idea.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 11, 2007 at 07:58 PM
Btw.  Mt orders of February 10, March 6 and 23 haven't arrived yet.  :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Apr 12, 2007 at 12:10 AM
Finally, my order of Feb 18, 2007 arrived this week.. No tax on my $74 purchase..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 12, 2007 at 05:02 PM
My March 23 order arrived today via royal.  March 6 order wala pa.  Btw.  I talked to Royal personnel who is in the delivery.  I told him about our problem regarding amazon not using Royal anymore and that our orders arrive late.  He told me that their shipment from amazon are now low around 30 to 40 pcs. nalang at sometimes 4 pcs. per shipment compared to 150 to 200 pcs. about 2 months ago.  And also he told me to tell amazon to use their courier "Royal Logistics".  I said that we are doing it already.  He also told me na maraming tumatag sa Royal regarding their orders ARAW ARAW. :)  And also they already have the tracking device from amazon.  Kung kelan may tracking device tsaka bumabagal ang mga shipment and not under Royal na. :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: allanmandy on Apr 12, 2007 at 06:11 PM
Finally, my order of Feb 18, 2007 arrived this week.. No tax on my $74 purchase..

May I ask which PO handled your order?

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Apr 12, 2007 at 09:17 PM
May I ask which PO handled your order?



USPS handled delivery from US to Philippines.  I got the package from Davao City Main Post Office.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 12, 2007 at 09:41 PM
Anyone has an email of Amazon for feedback?  Not the past-ship-date complaint form, kasi I only use that only when an order is past it's ship date.  That way we can bombard Amazon with how PinoyDVD members feels about their 'new' courier...

Actually all of my orders from February 15 - present are still somewhere in limbo.   I called Royale Logistics three weeks back and they told me 3 of my 6 packages are with them already and that they sent it via the PO.  Unfortunately, until now, those have not arrived together with my other 3 which may or may not have passed through Royale Logistics.  So can their tracking software track PO deliveries? 

My next preorder ship on April 24th, now thinking whether to cancel it since all my other orders are still undelivered.   I already have one past estimate date that Amazon had to reship, by next week a couple more will also be past due.  I really hope those will arrive before then lest Amazon think my lost packages is not a result of their new delivery scheme but a fraudulent scheme.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 12, 2007 at 10:01 PM
Anyone has an email of Amazon for feedback?  Not the past-ship-date complaint form, kasi I only use that only when an order is past it's ship date.  That way we can bombard Amazon with how PinoyDVD members feels about their 'new' courier...

Actually all of my orders from February 15 - present are still somewhere in limbo.   I called Royale Logistics three weeks back and they told me 3 of my 6 packages are with them already and that they sent it via the PO.  Unfortunately, until now, those have not arrived together with my other 3 which may or may not have passed through Royale Logistics.  So can their tracking software track PO deliveries? 

My next preorder ship on April 24th, now thinking whether to cancel it since all my other orders are still undelivered.   I already have one past estimate date that Amazon had to reship, by next week a couple more will also be past due.  I really hope those will arrive before then lest Amazon think my lost packages is not a result of their new delivery scheme but a fraudulent scheme.

I think amazon already know the problem regarding the looooooong wait we endure for the packages to arrive.  Bombarding amazon with e-mails may have positive or negative affects.  Baka mapikon like other websites. "diba may korean site ata na binanned ang Pinas ?"  I thing that they are still testing their new tracking system or baka may dispute between Royal / Amazon.  Also baka unti unti nang ililipat sa ibang courier because or myny reported lost or delayed packages na sinasadya so amazon gave Royal the tracking system to know that the packages indeed arrived here.   

Their tracking software will only tell amazon that the package is already here in the Philippines or at Royal logistics.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 12, 2007 at 10:21 PM
That's one of my problem with Royale.  The last mile problem, since they, unlike Air21, could not deliver to areas other than Makati/Ortigas business district.  We all know how inefficient the PO is, so the tracking will show how many packages that arrive via Royale is lost in the PO, but without PO tracking, they can say that the intended receipient got the package when in reality they didn't.   

One of my deliveries from Royale was delivered by the PO a month late based on the postmarked date.  And another that was send via USPS, arrived and I got the second notice 15 days after it arrived at the PO, again based on the postmark, problem is, I never got the first notice.   So how could I know if my other deliveries are being held by the PO, then reported as unclaimed (even if they didn't send out notices) so that they could get the goods themselves. 

I will be airing these complains to Royale in a week's time, if my packages have not arrived by then.

Buti na lang, April is a slow month for good DVD releases, so hoping that this will be sorted out soon before the torrents of good DVD releases...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 12, 2007 at 10:49 PM
That's one of my problem with Royale.  The last mile problem, since they, unlike Air21, could not deliver to areas other than Makati/Ortigas business district.  We all know how inefficient the PO is, so the tracking will show how many packages that arrive via Royale is lost in the PO, but without PO tracking, they can say that the intended receipient got the package when in reality they didn't.   

One of my deliveries from Royale was delivered by the PO a month late based on the postmarked date.  And another that was send via USPS, arrived and I got the second notice 15 days after it arrived at the PO, again based on the postmark, problem is, I never got the first notice.   So how could I know if my other deliveries are being held by the PO, then reported as unclaimed (even if they didn't send out notices) so that they could get the goods themselves. 

I will be airing these complains to Royale in a week's time, if my packages have not arrived by then.

Buti na lang, April is a slow month for good DVD releases, so hoping that this will be sorted out soon before the torrents of good DVD releases...
It's not Royals fault.  It's the P.O.'s fault.  Pasay P.O. is the drop site.  All are sent via Pasay P.O. except off course Makati, Ortigas area.  It may be under customs and not via Royal.  Now, 8 out of 10 packages are under customs and arrived 1 to 2 months.  Go to your local P.O. and check it out.  It may be there  and with dust.  I hope that all will return to normal.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 12, 2007 at 11:48 PM
It's not Royals fault.  It's the P.O.'s fault.  Pasay P.O. is the drop site.  All are sent via Pasay P.O. except off course Makati, Ortigas area.  It may be under customs and not via Royal.  Now, 8 out of 10 packages are under customs and arrived 1 to 2 months.  Go to your local P.O. and check it out.  It may be there  and with dust.  I hope that all will return to normal.
Maybe... but isn't that what Amazon paid Royale to do?  That's why Amazon is going USPS, after all USPS go direct to PO as well, whereas Deutch > Royale Logistics > PO, is an extra step.   

I already ask our friendly postman to check it for me.  Might drop by the PO next week.  Still hoping that I will not have to make that trip...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Apr 13, 2007 at 02:37 PM
Anyone has an email of Amazon for feedback?  Not the past-ship-date complaint form, kasi I only use that only when an order is past it's ship date.  That way we can bombard Amazon with how PinoyDVD members feels about their 'new' courier...

Actually all of my orders from February 15 - present are still somewhere in limbo.   I called Royale Logistics three weeks back and they told me 3 of my 6 packages are with them already and that they sent it via the PO.  Unfortunately, until now, those have not arrived together with my other 3 which may or may not have passed through Royale Logistics.  So can their tracking software track PO deliveries? 

My next preorder ship on April 24th, now thinking whether to cancel it since all my other orders are still undelivered.   I already have one past estimate date that Amazon had to reship, by next week a couple more will also be past due.  I really hope those will arrive before then lest Amazon think my lost packages is not a result of their new delivery scheme but a fraudulent scheme.

IMo I think this is where one of the problem lies..From Royal to Post office, but mainly post office. I think what royal can do as service is to notify the person that their packages are already forwarded to the post office. Royal and the post office should have a system so there wont be any lost packages or any long waits for these packages. I know the post office have lots of packages to deal with but 3 to 4 weeks just sitting in the Post office is ridiculous to me. The system is just so screwed up. Then when you get there they will charge you custom fees and duties. I already suggested (I think by you gadgetguru using air21) I havent heard from royale yet. I dont know what Royale will do about this.

I also hope that Philippines will not be banned bec. of whats happening. This really sucks to me.

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Apr 13, 2007 at 03:04 PM
my orders shipped March 28 just arrived today.....our postman brought them, but I have to pay P35 to him...normally I have to get notice first, pero dahil kilala na ako, dinala na nya.....courier is still Imex.. :) :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 13, 2007 at 05:21 PM
IMo I think this is where one of the problem lies..From Royal to Post office, but mainly post office. I think what royal can do as service is to notify the person that their packages are already forwarded to the post office. Royal and the post office should have a system so there wont be any lost packages or any long waits for these packages. I know the post office have lots of packages to deal with but 3 to 4 weeks just sitting in the Post office is ridiculous to me. The system is just so screwed up. Then when you get there they will charge you custom fees and duties. I already suggested (I think by you gadgetguru using air21) I havent heard from royale yet. I dont know what Royale will do about this.

I also hope that Philippines will not be banned bec. of whats happening. This really sucks to me.


Packages that are long overdue doesn't pass by Royal anymore.  Its from Amazon To Imex to local international section of post office.  If by Royal= Amazon DHL to Royal to local P.O. to our homes.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 13, 2007 at 10:39 PM
Another week gone by...  still nothing from our postman.  The only thing I get was for an Amazon UK order from last week of March. 

Two of my pending Amazon order estimate ship date lapsed today.  If nothing from the postman on Monday, I will go to the P.O. on Tuesday.  If nothing turns up,  I will file my undelivered package on Wednesday... although like before, they (Amazon will probably ask me to wait another week).

And unfortunately, it's a slow period for local DVD releases as well...  so nothing new to tide me over (or lessen my frustrations). :)

My last lost package was reshipped by Amazon via Expedited Int'l delivery.  Let's see how that performs.  If the local PO didn't charge me duties, I will try sending my future orders that way, di na bale the extra ship cost.  The waiting time is excruciating especially if you don't know if its lost or what...

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jas on Apr 14, 2007 at 09:08 AM
Just ordered Volver & Hellboy Animated: Sword of Storms from Amazon. This is the first time I ever ordered personally from Amazon, so I really hope nothing goes wrong...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Apr 18, 2007 at 03:18 PM
My latest package arrived yesterday.

Order Date:March 14, 2007
Ship Date:March 31, 2007
Arrival Date:April 17, 2007
Ship Duration: 17 days (14 if you exclude holidays)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 19, 2007 at 09:38 PM
So what are my options?

None of my orders from mid-February to mid-March arrive.  One from late March did arrive last Friday.  So I called Royale, they told me that at least 3 have gone through them...  But the postman never delivered them.  When I when to the post office, they told me either to ask the postman.  The postman says none for him to deliver...  So the runaround goes...   

One more will be past the estimate ship date soon, having filed three consecutive lost packages report (Amazon reship all three and all still in transit), I am wary of filing another especially when Royale Logistics confirmed that it did arrive in the Philippines.  :(

____________

Another order from Amazon UK was undelivered.  It was reshipped and the Estimate Ship Date (ESD) for the new package lapsed yesterday and wala pa rin. 

_____________

Are the packages still in transit? Are they shipped to wrong address, Are they still somewhere in the post office storeroom? Have they already been philfered already?   Too many questions... no definite answers.  I am now leaning toward the last two...

but how do you check these types of mail?  Without tracking, it's your word against theirs.  Bakit kasi Royale and Amazon will have to rely on our postal system when alternatives exist.

_______________

Easy Amazon purchases is one of the reason I become a DVD collector,  now these problems is making me want to give up the same...    Who could have thought a leisurely activity like watching DVDs could become such a nightmare... :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Apr 20, 2007 at 08:23 PM
gadgetguru, can I inquire what general area you're from? (Mandaluyong, QC, Pasay, etc.)

I think earlier on this thread, there were a lot of complaints regarding stolen packages sent to... Pasay, I think?

Just ordered Volver & Hellboy Animated: Sword of Storms from Amazon. This is the first time I ever ordered personally from Amazon, so I really hope nothing goes wrong...

From all the complaints on this thread over the past 2 months, medyo wrong timing yata yung first order mo, jas... but I wish you well and hope nothing goes wrong with your order nga.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 20, 2007 at 10:18 PM
gadgetguru, can I inquire what general area you're from? (Mandaluyong, QC, Pasay, etc.)

I think earlier on this thread, there were a lot of complaints regarding stolen packages sent to... Pasay, I think?

I am in Manila.  Previously from Late September 2006 to Mid-January 2007, 100% of my orders got delivered, some a bit late but I got them within the Estimated Delivery Date. 

Since then (2007):

January 26 - - Deutch Mail (Royal Logistics?) - MISSING - reshipped by Amazon April 1

February 3 - Royale logistics-PO - Arrived.
February 4 - Royale Logistics-PO - Arrived.
February 11 - USPS - Picked up at PO.

February 19 - Unknown shipper - MISSING - reshipped this week
February 20 - Unknown shipper - MISSING - reshipped this week

February 27 - Royale Logistics (nakalisted sa database nila) - Still pending - Estimate Ship date will lapse next week

March 6 - Royale Logistics - Still Pending

March 22 - Unknown Shipper - Still Pending

March 27 - Royale Logistics - Arrived.

April 1 - Royale Logistics (reshipment from January 26), Still Pending
April 18 - Unknown Shipper (reshipment from February 19), Still Pending
April 19 - Unknown Shipper (reshipment from February 20), Still Pending

_______________

Amazon UK - An order did not arrive and was reshipped.  The reshipped package is past due na. and none of the two arrived.
_______________

Knowing that the packages did arrived at Royale, makes it harder to justify to myself about complaining to Amazon and having them to reship them, naka-tatlo nang reshipment sunod-sunod. 
_______________
Wished I lived in the Makati-Ortigas area. 
_______________
Royale Logistics deposit all packages at the Pasay PO yata...
_______________
All these problems started AFTER I complained about a package with a missing DVD, the package looks like it was opened and placed in a Philpost plastic envelop.  Complained to Royale but not Amazon (took a lost on that one, tutal it's one of the cheaper DVD, and thought baka it accidentally opened in transit).   Maybe Royale complained to the PO, and since then, tina-target yata ang mga packages ko... 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Apr 21, 2007 at 08:45 AM
Hi gadgetguru, Im also from manila, I got a couple of my packages in central post office before. Ya took a while, fortunately no experiences of lost packages.  I think what you said may be the case, that the post office may be tina-target nga your orders. I dont have the right to judge tho..I switched to JAC. and so far excellent. Im really out of praises, Like I said in the other thread. I think you just try JAC, you can pick up your packages in one of their offices. I have been getting my packages within 7 days so far (of course this may vary). You can try them out a couple of times if you dont like them then you can always go back to amazon, royale, and post office route. But the prob here nga are the experiences you are having.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 21, 2007 at 09:03 AM
Thanks Moks, I gonna try JAC soon.  This is Off topic... but do JAC delivery door-to-door in Manila or  do you have to pick them up in one of their offices?  I don't have the time to go to Megamall (the most accessible JAC office to me) every week kasi...

Okay lang if it took awhile.   But the problem is they are getting past the due date na so I will have to file a complaint with Amazon.   As stated, I am conflicted about filing them knowing that the package did arrive at Royale.

I'd stopped ordering from Amazon for now, all my shipments from April are reshipments.  I would have stopped buying in March, but when I called Royale back then, they told me that some of my packages are with them, so i presumed that na-delayed lang ng PO...but then they never arrive.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Apr 21, 2007 at 10:16 AM
Thanks Moks, I gonna try JAC soon.  This is Off topic... but do JAC delivery door-to-door in Manila or  do you have to pick them up in one of their offices?  I don't have the time to go to Megamall (the most accessible JAC office to me) every week kasi...

Okay lang if it took awhile.   But the problem is they are getting past the due date na so I will have to file a complaint with Amazon.   As stated, I am conflicted about filing them knowing that the package did arrive at Royale.

I'd stopped ordering from Amazon for now, all my shipments from April are reshipments.  I would have stopped buying in March, but when I called Royale back then, they told me that some of my packages are with them, so i presumed that na-delayed lang ng PO...but then they never arrive.
I think JAC deliver door to door, with charge ata..But you have to ask them to be sure.
Also maybe you can talk to the higher ups in the post office and inquire or tell them what you are experiencing and see if the problem can be solved. But the prob here is if they know you order a lot and going thru them they might start messing with you and charge duties and taxes..However I think keeping orders under 50 dollars is safe, but I wouldnt be sure bec before my order or like 52 to 55 dollars, the central post office ask me if this is my first time. Of course I said yes, I think he was about to charge some or mess with me. Unfortunately one of my orders of like 90 bucks they are charging me 1600, I negotiated it to like 700. As usual, cant win against them hehe..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 21, 2007 at 02:00 PM
sir gadgetguru .  If you suspect the problem is with the local post office.  You can have the option to get it via their office at Muntinlupa or pick it up at Pasay P.O.  But at the back meaning at their delivery area and look for Joel.  But you have to coordinate from them 1st before going there.  When there is a shipment coming from Amazon say yesterday.  The packages will arrive in Pasay P.O. this morning.  From there they will arrange them on where to deliver them.  The Royal Logistics personnel are the ones who are weighing the boxes and putting on the postal stickers with amount.  If I have a package,  they usually call me and I pick them up personally.  But now konti nalang talaga from Amazon to Royal.  From 10 orders from amazon.  2 only arrived and from Royal which took 7 and 14 days.  The other orders are still in limbo.  I ones used JAC as an option before.  Very good but I use to pay also over 10k of shipping charge specially on boxsets
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Apr 21, 2007 at 03:08 PM
I ones used JAC as an option before.  Very good but I use to pay also over 10k of shipping charge specially on boxsets

Did I read that right... over Php 10,000 in shipping charges???

I don't think I'll be trying JAC soon, then.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Apr 21, 2007 at 06:16 PM
Did I read that right... over Php 10,000 in shipping charges???

I don't think I'll be trying JAC soon, then.
That was 4 or 6 big boxes before that was full of DVD'S and box sets.  Kasi sa JAC.  If they receive multiple packages on different days.  They will not consider them as one but multiple packages even though they will ship them simultaneously from NY to MLA.  You'll still have multiple receipts instead of one.  And also they compute it by weight not by volume or it's the other way around.  I forgot.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Apr 21, 2007 at 09:37 PM

  The other orders are still in limbo. 
Very Off topic and Not related to DVD: I thought the Catholic Church has just abolished limbo (http://www2.ljworld.com/news/2007/apr/21/pope_says_unbaptized_babies_arent_limbo/) :)


Back to topic: I will call Royale again early next week if the package don't arrive by then...  Maybe they can help...  Are Royale Logistics mails Registered Mails?  Wonder if Royale can ask the PO to track the packages and see where it is lost, stolen or gathering dust... 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: drjdm319 on Apr 26, 2007 at 10:42 PM
April 1 - Royale Logistics (reshipment from January 26), Still Pending
April 18 - Unknown Shipper (reshipment from February 19), Still Pending
April 19 - Unknown Shipper (reshipment from February 20), Still Pending


My Amazon order shipped February 23 was finally declared lost by Amazon and they have now sent replacements in three separate packages (vis expedited delivery estimated to arrive in less thatn 2 weeks).
Question:  What happens if the replacement still fails to arrive?  Is it appropriate to write Amazon once again for a replacement of the replacement??
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: glacierfrost on Apr 27, 2007 at 10:53 AM
Hi I'm a newbie here. Just wanna ask if anyone of you have bought electronics from amazon. I'm planning to buy an amplifier from them. Do you guys think that it's a bad idea? Am I going to have problems with customs? (item is around $500 and 46ibs) Any inputs would be really great.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Apr 27, 2007 at 11:22 AM
The only items you can buy from Amazon if you are from the Philippines are DVDs, books and music CDs.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on Apr 27, 2007 at 01:11 PM
Question:  What happens if the replacement still fails to arrive?  Is it appropriate to write Amazon once again for a replacement of the replacement??

as far as replacements goes, it always arrive base on my experience-- unless you're one lucky guy  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Apr 27, 2007 at 10:48 PM
Surprisingly, my Amazon US order that shipped on April 5th arrived (via IMEX) on April 25th; while my Amazon UK order that shipped on April 13th still hasn't arrived.

Reversal of norms.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on May 08, 2007 at 09:32 PM
Since then (2007):

January 26 - - Deutch Mail (Royal Logistics?) - MISSING - reshipped by Amazon April 1

February 3 - Royale logistics-PO - Arrived.
February 4 - Royale Logistics-PO - Arrived.
February 11 - USPS - Picked up at PO.


February 19 - Unknown shipper - MISSING - reshipped item received
February 20 - Unknown shipper - MISSING - reshipped

February 27 - Royale Logistics (nakalisted sa database nila) - Still pending - Estimate Ship date will lapse next week

March 6 - Royale Logistics - Still Pending

March 22 - Deutch/Must be Royale Logistics - Still Pending, Lapse May 17. told to wait until May 22.

March 27 - Royale Logistics - Arrived.

April 1 - Royale Logistics (reshipment from January 26), Still Pending
April 18 - Unknown Shipper (reshipment from February 19), Royal Logistics, arrived May 03
April 19 - Unknown Shipper (reshipment from February 20), Still Pending

May 01 - New Order, USPS, arrived May 09

_______________

Amazon UK - An order did not arrive and was reshipped.  The reshipped package is past due na. and none of the two arrived. Arrived. May 05, 2007. stamped as misshipped to Bangkok, Thailand
_______________


Four overdue, one new order. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: barrid on May 10, 2007 at 06:48 AM
Where's the link to Amazon? Did we lost our affiliation with them?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on May 17, 2007 at 12:12 AM
My order of Pan's Labyrinth (2-disc) has been shipped...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: butsoy on May 18, 2007 at 12:50 PM
Magkano ba umaabot when you buy dvds from Amazon? Kasi I'm planning to buy the Dreamgirls 2-disc Showstopper Edition.. It costs $22 something... How much will it cost ba if I'll let it shipped to the Philippines?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on May 18, 2007 at 12:59 PM
Magkano ba umaabot when you buy dvds from Amazon? Kasi I'm planning to buy the Dreamgirls 2-disc Showstopper Edition.. It costs $22 something... How much will it cost ba if I'll let it shipped to the Philippines?

$22 + $3.99 per shipping + $2.49 per title = $28.48 x 48.10 peso exchange rate (card rate) = 1369.88 ;D

If you're buying, buy in bulk (around 4-5 discs) para sulit yung shipping rate :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on May 18, 2007 at 02:28 PM
I'll give you different advice from Lantis - if you buy, keep it under $50 (postage included) or you face being taxed over Php 1000 pesos at customs.

And I'll repeat: now is not a good time to shop at Amazon, since their shipping issues are not resolved. I've had problems with my last 4 orders, both from Amazon and even Amazon UK.  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on May 18, 2007 at 02:42 PM
I'll give you different advice from Lantis - if you buy, keep it under $50 (postage included) or you face being taxed over Php 1000 pesos at customs.

And I'll repeat: now is not a good time to shop at Amazon, since their shipping issues are not resolved. I've had problems with my last 4 orders, both from Amazon and even Amazon UK.  :-[

sorry sir Hankey, my Amazon orders has been consistently on the $100-$150 but I haven't been taxed yet, Royale or not ;D I have an incoming order shipped May 11, I'll let you know what'll happen ::)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marche on May 18, 2007 at 08:46 PM
ano ba rates ng johnny air now?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on May 18, 2007 at 08:59 PM
ano ba rates ng johnny air now?

Check the Johnny Air Thread.

Back to Amazon:

My order from May 1, sent via USPS, received in 8 days.  One of the quickest ever.

Another order (over $50 - Planet Earth), sent to my work address (tried a new address, to check if it's the local postman who's doing the dirty business...) Shipped May 7, still pending.

All other previous order are still 'somewhere out there.' 

Complained to Royale again...but I doubt they can do anything.  aFAIK, their complaint to Philpost is falling on deaf ears... 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on May 18, 2007 at 09:31 PM
sorry sir Hankey, my Amazon orders has been consistently on the $100-$150 but I haven't been taxed yet, Royale or not ;D I have an incoming order shipped May 11, I'll let you know what'll happen ::)

It's really the luck of the draw. I've had a $200 order that wasn't taxed; conversely, I've had a $55 order that was. But when you go over $50, you take that risk. Okay lang if you're willing to pay (over or under the table) if you do get taxed, but if you're not - better safe than sorry.

Unless you're in the province. From what I hear, those are almost never taxed.  ;D

My April 13 Amazon UK order never arrived, and I already got a credit rebate. I'm disappointed, this included the Phantasm Sphere, so I think there's a chance that it was stolen for its novelty value. I have May 6 (US), 7 (US), 9 (UK), 11 (UK) shipments pending. Any more problems with those and I'll seriously have to rethink my online ordering scheme. Maybe try getting my discs shipped to my grandmother's house in Bulacan for a change.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on May 22, 2007 at 06:39 PM
I was on vacation last week.  But my order that was shipped by Amazon on May 1 was delivered to my office by Royale last May 15. Just got it today from our receptionist.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: butsoy on May 22, 2007 at 08:19 PM
$22 + $3.99 per shipping + $2.49 per title = $28.48 x 48.10 peso exchange rate (card rate) = 1369.88 ;D

If you're buying, buy in bulk (around 4-5 discs) para sulit yung shipping rate :)

Pwede bang magbayad in cash sa Amazon? Kasi wala pa akong credit card eh.. I'm still a minor.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on May 22, 2007 at 09:27 PM
It's really the luck of the draw. I've had a $200 order that wasn't taxed; conversely, I've had a $55 order that was. But when you go over $50, you take that risk.

I went tru similar experience. As for Malate main post office, I never stop admiring their consistency in charging custom to the customers for items above $50 except occassionally they'll let u go. However, most of the time they will love to charge us unless we are willing to "negotiate" with them if you know what I mean...  >:(

Just wanna ask if anyone of you have bought electronics from amazon. I'm planning to buy an amplifier from them.

Yes, you can order virtually anything from Amazon provided you use JAC or similar shipping services but be prapared to pay a high shipping & handling charge tho  ;D

I had ordered from Amazon including DVD, CD, reference books, toys, software, clothes, HD DVD player, etc...all tru JAC without any problem.  ;) Otherwise as brummie pointed out, if by direct shipping for the Philippines only DVDs, books and music CDs are allowed.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on May 22, 2007 at 10:15 PM
I have May 6 (US), 7 (US), 9 (UK), 11 (UK) shipments pending.

6, 9 and 11 arrived today. Just the May 7 pending. So... I'll stick to my San Juan/Quezon City shipping addresses for now...  ;D

Pwede bang magbayad in cash sa Amazon? Kasi wala pa akong credit card eh.. I'm still a minor.

Not possible, butsoy, sorry.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: butsoy on May 23, 2007 at 10:40 AM

Not possible, butsoy, sorry.

Oh.. Too bad.. :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on May 23, 2007 at 10:43 AM
Oh.. Too bad.. :'(
ask for your parents/ate/kuya's credit card ::)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on May 23, 2007 at 01:33 PM
butsoy, PM me what items you're interested to order & I will see if possible as I'm handling orders from time to time at Amazon.  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on May 23, 2007 at 08:38 PM
butsoy, PM me what items you're interested to order & I will see if possible as I'm handling orders from time to time at Amazon.  ;)

Do you charge extra Paul?  ;D ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on May 31, 2007 at 10:45 AM
My order from amazon shipped last May 20 to my Ortigas address was received yesterday by Royale Logistics. Unfortunately, I learned that Royale stopped delivering amazon orders to the ortigas area :(. They sent my order thru the local PO: Pasay PO to Pasig PO. Another waiting game :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on May 31, 2007 at 11:16 AM
The way it is going, pretty soon, Royal logistics might be out of business.  Instead of delivering to more areas, they are now relying even more on PO despite all these reports of missing packages that passed through the PO.  That's customer service to you. 

I will probably go the Johnny Air route soon...

My last two Amazon deliveries are via USPS.  It makes sense for amazon to use USPS, when Royal Logistics would have to rely on the Post Office for deliveries.  Cut out the middleman.  Of course, that's increases the chances of us getting taxed for our purchases. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Lantis on May 31, 2007 at 11:27 AM
sorry sir Hankey, my Amazon orders has been consistently on the $100-$150 but I haven't been taxed yet, Royale or not ;D I have an incoming order shipped May 11, I'll let you know what'll happen ::)

Arrived May 28 Sir Hankey!  Had to claim it to the post office though first time >:(  It's shipped by USPS, no Royale sticker.  Paid the 35 pesos storage fee gladly ;D  Wala pala talagang customs officer sa Alabang PO, and some packages are being sent to Las Pinas PO for tax purposes... lucky me ::)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 07, 2007 at 12:11 AM
Looks like Amazon uses USPS more than Royale now.  Another of my order arrived today via USPS. 

Shipped by Amazon - April 17.

Received by PO - May 09

Second notice marked June 1 (First notice NOT received)

Second Notice received - June 6.  Picked up at PO today.  P35 paid.

That's efficiency at the PO. 

***************

Wonder how much of Royale Logistics business is from Amazon.  If it constitute a majority of their business, then they may be out of business soon...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 07, 2007 at 12:43 AM
My April 13 Amazon UK order never arrived, and I already got a credit rebate.

It actually DID arrive yesterday! Wow, talk about ultra-delayed.

I'm waiting for my credit card statement. If I see the rebate on the statement, I'll email Amazon-UK and ask them to re-bill me again, since I did get the order, after all. And when they re-bill me, it'll even be cheaper than the initial price I was supposed to pay, since the dollar has fallen further since April.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 07, 2007 at 12:58 AM
Amazon UK April 13 order: It actually DID arrive yesterday! Wow, talk about ultra-delayed.

I'm waiting for my credit card statement. If I see the rebate on the statement, I'll email Amazon-UK and ask them to re-bill me again, since I did get the order, after all. And when they re-bill me, it'll even be cheaper than the initial price I was supposed to pay, since the dollar has fallen further since April.  ;D


Wow. That's really ultra-delayed; Amazon UK order often arrive very promptly.  Though my only pending Amazon UK (shipped May 18) lapsed yesterday and i am waiting a week more before filing a lost complaint. 

Just curious.  When is the postmark?  Just want to know whether its the PO's fault or somewhere along it's intercontinental journey to reach our shores...

As for price.  April 13: £1  = Php 94.82         June 06: £1 = Php 91.47 (Oanda.com interbank rate)

So it is cheaper. :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 07, 2007 at 10:01 AM
Just curious.  When is the postmark?

Sorry, can't check. Box was already picked up by the garbage truck.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 14, 2007 at 09:12 AM
Does Royale still deliver to an Ortigas address? recently ordered a set, shipped June 8
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 14, 2007 at 10:41 AM
Does Royale still deliver to an Ortigas address? recently ordered a set, shipped June 8

Yes they resumed delivery to Ortigas addresses. Got my amazon order that was shipped last June 5 this morning...still consistent at 9 days after shipping date 8)...

Quote
My order from amazon shipped last May 20 to my Ortigas address was received yesterday by Royale Logistics. Unfortunately, I learned that Royale stopped delivering amazon orders to the ortigas area . They sent my order thru the local PO: Pasay PO to Pasig PO. Another waiting game

still waiting for my May 20 order consisting of the 2 Pirates of the Caribbean blu-ray discs that royale coursed thru philpost when they temporarily stopped their delivery service to ortigas 2 weeks ago. :(

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 14, 2007 at 11:34 AM
olrayt! thanks for the reply  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 14, 2007 at 11:55 AM
Read at ABSCBNNews.com that fire hit the Postal Office in Pasay and destroyed ALL parcels stored at the custom area.  So if any of our parcels are there, it's gone for good.  And will have to wait for the ship date to expire before filing our complains at Amazon...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jun 14, 2007 at 01:04 PM
I have a question. Lets say there is a sale ongoing now at amazon and I ordered a disc at their sale price and put it in my cart together with a preorder lets say July 3. So the whole delivery will by July 3 or onwards. Lets say the sale is over by tom, of course price will go back to original. My question is, when I already ordered the sale item, Will it revert back to the original price on my preorder because it will not be charged until July 3 (day of delivery). I want to maximize on the sale and credit card cutoff kasi. Thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: skylynx888 on Jun 14, 2007 at 01:16 PM
QUESTION po: This will be my first time to order from amazon, theres a 2+1 BD sale, should i choose 3 titles na ba before checkout?
thanks  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 14, 2007 at 01:21 PM
QUESTION po: This will be my first time to order from amazon, theres a 2+1 BD sale, should i choose 3 titles na ba before checkout?
thanks  ;)

Pls. check again, amazon 2+1 Sony BD sale has already ended. New promo is 40% off on selected HD DVD & Blu-ray discs.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 14, 2007 at 01:23 PM
I have a question. Lets say there is a sale ongoing now at amazon and I ordered a disc at their sale price and put it in my cart together with a preorder lets say July 3. So the whole delivery will by July 3 or onwards. Lets say the sale is over by tom, of course price will go back to original. My question is, when I already ordered the sale item, Will it revert back to the original price on my preorder because it will not be charged until July 3 (day of delivery). I want to maximize on the sale and credit card cutoff kasi. Thanks

If you already ckecked-out & place an order, sale price will prevail.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Jun 14, 2007 at 01:31 PM
I have a question. Lets say there is a sale ongoing now at amazon and I ordered a disc at their sale price and put it in my cart together with a preorder lets say July 3. So the whole delivery will by July 3 or onwards. Lets say the sale is over by tom, of course price will go back to original. My question is, when I already ordered the sale item, Will it revert back to the original price on my preorder because it will not be charged until July 3 (day of delivery). I want to maximize on the sale and credit card cutoff kasi. Thanks

i think basta nakacheout ka na the old price will still stand pero kung nasa cart lang it will revert to the non-sale price when you checkout. In my experience if you put a pre-order item together w/ something in stock they will deliver the in stock items first especially if the pre-order release date is still a long way off
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 14, 2007 at 01:39 PM
I have a question. Lets say there is a sale ongoing now at amazon and I ordered a disc at their sale price and put it in my cart together with a preorder lets say July 3. So the whole delivery will by July 3 or onwards. Lets say the sale is over by tom, of course price will go back to original. My question is, when I already ordered the sale item, Will it revert back to the original price on my preorder because it will not be charged until July 3 (day of delivery). I want to maximize on the sale and credit card cutoff kasi. Thanks

As stated by the others, if checked out, the sale price will prevail.  It will probably arrive in 2 shipments.  You'd be charged for the delivered item only.  But if you use Johnny Air, that would mean two ship charges. :)

If left on cart (and not checked out), then prices will revert to new price.

__________________

I am had stopped ordering from Amazon until I registered with Johnny Air.  My experience the last 4 months with Amazon, PO, Royal, etc.  is riddled with lost packages, undelivered packages, missing item, and other headaches.  I still have three pending items and my hopes are not high on those...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 14, 2007 at 04:51 PM
When one item is a pre-order always choose "to group all items into one shipment" to avoid paying for 2 shipments.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: im2bz on Jun 14, 2007 at 09:03 PM
wow a fire at pasay PO
i hope my son's jojo's circus dvd is not there :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jun 15, 2007 at 08:56 AM
ok thanks so much guys..ya I always choose "ship together in one shipment" bec dito tayo overseas and shipping charges can add up..Suerte those in America free palagi shipment nila hehe. Ok will try it out, kasi I notice they always have some kind of sale and sometimes there are some movies that are really good buys and I want to use my credit card cutoff efficiently. Thanks so much.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jun 15, 2007 at 09:39 AM
Does Royale still deliver to an Ortigas address? recently ordered a set, shipped June 8

You should have received your orders by this time. Mine was shipped June 7 and I received them yesterday, June 14, here in the office (Ortigas Center). This is so far the fastest delivery I've got.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 15, 2007 at 09:59 AM
You should have received your orders by this time. Mine was shipped June 7 and I received them yesterday, June 14, here in the office (Ortigas Center). This is so far the fastest delivery I've got.

Thanks bro, unfortunately i called up Royale, mine's not yet in. They have an incoming shipment tomorrow, so hopefully by Monday I get mine  8)

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sgc_wdi on Jun 16, 2007 at 11:07 AM
hi, does anyone know if royal delivers to paranaque? I've had experiences ordering years ago and I got taxed a lot... baka royal delivers to paranaque na :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 19, 2007 at 07:23 AM
no word yet on my June 8 shipment  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 19, 2007 at 08:21 AM
no word yet on my June 8 shipment  :-\
check your amazon invoice, if there's a tracking no. starting with GM, amazon used DHL Globalmail w/c means royale will get the package. Otherwise amazon used a different courier.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Jun 19, 2007 at 12:05 PM
no word yet on my June 8 shipment  :-\

I think you are still fine. You should get it assuming it went through Royale by the end of the week.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 19, 2007 at 03:11 PM
my tracking # starts with AM  :-\

what does this mean?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 19, 2007 at 11:41 PM
I'm guessing that's a 2-letter abbreviation for... AMazon.

 ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 20, 2007 at 12:30 AM
Walang tracking info ang lahat ng order ko... where can you find that code?  The printable Invoice found on Amazon?

Just received another postal notice today.   While I am sure my zip code is printed on the label, the post office didn't notice and guessed my area [it's written 'try (my district)'].   PO people not knowledgeable about zip codes?!  ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 20, 2007 at 02:37 PM
called royale earlier... wala pa din  :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Jun 20, 2007 at 04:57 PM
Walang tracking info ang lahat ng order ko... where can you find that code?  The printable Invoice found on Amazon?

Just received another postal notice today.   While I am sure my zip code is printed on the label, the post office didn't notice and guessed my area [it's written 'try (my district)'].   PO people not knowledgeable about zip codes?!  ???

It's in the e-mail that you get when your item is shipped.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jun 20, 2007 at 05:30 PM
check your amazon invoice, if there's a tracking no. starting with GM, amazon used DHL Globalmail w/c means royale will get the package. Otherwise amazon used a different courier.

can we use that GM tracking no. to locate the package?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 20, 2007 at 09:02 PM
It's in the e-mail that you get when your item is shipped.
Thanks.  Panay USPS na ang gamit ng Amazon sa order ko, maybe because 5 or so of my orders that were coursed through Royale got lost somewhere in the postal system.  Now, I have to pick up my orders at my local PO.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 21, 2007 at 10:26 AM

still waiting for my May 20 order consisting of the 2 Pirates of the Caribbean blu-ray discs that royale coursed thru philpost when they temporarily stopped their delivery service to ortigas 2 weeks ago. :(


Good news after 3 weeks of waiting since Royale sent this thru Philpost, my May 20 amazon order finally arrived. And the best thing about it is Pasig PO delivered it to my ortigas center address...no tax & no storage fee ;D 8)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jun 21, 2007 at 01:31 PM
Pasig PO now delivering to Ortigas Center address? Hmmm... hoping it's permanent and not an operational lapse on the side of the post office or maybe Pasig Central PO knows how to distinguish local from international mail since it was already Royale who acted as the sender or the one who posted the package.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 21, 2007 at 01:39 PM
I think if it's mailed locally by Royale Logistics, then it will be delivered and no storage fee since Royale already paid the postage.  That is, if it don't get lost in the PO first.  I already have around 5 packages lost and all are handled by Royale/PO. 

If it arrived from the US via USPS or another company, then chances are you have pick it up at your local PO, and risk custom duties...

My reshipment of a lost March 26 order, shipped May 26, handled by Royale (according to the tracking formula posted earlier - GM) had not yet arrived.  Another new order from June 3, shipped via USPS arrived yesterday (pickup at PO).
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 21, 2007 at 05:33 PM
My last 5 shipments' tracking # starts with GM, handled by DHL, delivered by royale logistics to an ortigas address.
(earliest was 14 days, longest was 19 days)

however my latest purchase shipped June 8 has a tracking # starting with AM  ??? 

who do you guys think handled this one?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 21, 2007 at 06:36 PM
Pasig PO now delivering to Ortigas Center address? Hmmm... hoping it's permanent and not an operational lapse on the side of the post office or maybe Pasig Central PO knows how to distinguish local from international mail since it was already Royale who acted as the sender or the one who posted the package.

This is also the only reason I can think of...that Pasig PO considered it local mail since Royale was the sender. Unlike when I was still using a QC address even if Royale was the sender I always pick it up at the QC Central PO at NIA road. The package was already delivered to my sister's office at Raffles when she arrived this morning & received by their security guard along with other mails for their company.

I also noticed that for my last two amazon packages, titles of the blu-ray movies I ordered were no longer indicated in the amazon/dhl sticker...it just says "digital video discs (new)" & the total value.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jun 21, 2007 at 06:44 PM
My last 5 shipments' tracking # starts with GM, handled by DHL, delivered by royale logistics to an ortigas address.
(earliest was 14 days, longest was 19 days)

however my latest purchase shipped June 8 has a tracking # starting with AM  ??? 

who do you guys think handled this one?

Just browsed the tracking number on all my shipment notification from Amazon and found out that the only one I claimed from the Pasig Central PO was the one with the AM in the tracking number. Everything else has GM and delivered directly by Royale. Fyi.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 22, 2007 at 10:41 AM
Just browsed the tracking number on all my shipment notification from Amazon and found out that the only one I claimed from the Pasig Central PO was the one with the AM in the tracking number. Everything else has GM and delivered directly by Royale. Fyi.

Thanks, i might drop by Pasig PO later today to check if mine is there already. Called up Royale earlier today, still no word on my shipment  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jun 22, 2007 at 11:42 AM
I believed those packages that has the AM do not pass thru Royale. That one package of mine was not on Royale's record.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: cutids on Jun 22, 2007 at 11:47 AM
Hi, Guys!

I ordered from Amazon early March 2007 amounting to USD99.58, shipped via Standard International Shipping and estimated date of arrival was April 16. As expected it didn't arrive on time. I only got a notice around 2nd week of May and to my surprise, I still had to pick it up myself. Doesn't Amazon deliver direct to the shipping address anymore? Much to my dismay, i was to pick it up in Pasig Central Post Office and not in Ortigas Center Post Office which is a stone's throw away from my workplace. Plus, I had to pay PhP1,500++ for whatever charges.I've been reading here that most of your packages are being delivered to your doorsteps by Royale Logistics, did you  choose Standard International Shipping also?

I still have a second order amounting to USD49.99, expected date of arrival was May 25. The package hasn't arrived yet, not even a notice. I wonder what's going on with Amazon.  >:(  :(  ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 22, 2007 at 12:15 PM
I believed those packages that has the AM do not pass thru Royale. That one package of mine was not on Royale's record.

To my eagerness, i went to Pasig PO (grabe trapik!) to check my AM package...Its not there yet  :'(

I went to check at the Customs Office, kakatakot mga itsura nila  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 22, 2007 at 12:23 PM
Hi, Guys!

I ordered from Amazon early March 2007 amounting to USD99.58, shipped via Standard International Shipping and estimated date of arrival was April 16. As expected it didn't arrive on time. I only got a notice around 2nd week of May and to my surprise, I still had to pick it up myself. Doesn't Amazon deliver direct to the shipping address anymore? Much to my dismay, i was to pick it up in Pasig Central Post Office and not in Ortigas Center Post Office which is a stone's throw away from my workplace. Plus, I had to pay PhP1,500++ for whatever charges.I've been reading here that most of your packages are being delivered to your doorsteps by Royale Logistics, did you  choose Standard International Shipping also?

I still have a second order amounting to USD49.99, expected date of arrival was May 25. The package hasn't arrived yet, not even a notice. I wonder what's going on with Amazon.  >:(  :(  ???

If that's 49.99 including shipping, then you probably won't get taxed even if it arrives at the post office, as discussed all over this thread. The Amazon change in shipping is also discussed in a lot of detail earlier. Just browse a few pages back.

Getting packages delivered to a Third World country is like a box of chocolates...

You never know what you're gonna get.

Or where. Or when. Or how much you need to pay as customs duties, official or "unofficial."
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 22, 2007 at 12:32 PM
Hi, Guys!

I ordered from Amazon early March 2007 amounting to USD99.58, shipped via Standard International Shipping and estimated date of arrival was April 16. As expected it didn't arrive on time. I only got a notice around 2nd week of May and to my surprise, I still had to pick it up myself. Doesn't Amazon deliver direct to the shipping address anymore? Much to my dismay, i was to pick it up in Pasig Central Post Office and not in Ortigas Center Post Office which is a stone's throw away from my workplace. Plus, I had to pay PhP1,500++ for whatever charges.I've been reading here that most of your packages are being delivered to your doorsteps by Royale Logistics, did you  choose Standard International Shipping also?

I still have a second order amounting to USD49.99, expected date of arrival was May 25. The package hasn't arrived yet, not even a notice. I wonder what's going on with Amazon.  >:(  :(  ???
Based on my own experience and many others here, most orders from last year was handled by Royale and delivered by them to your doorstep if you are in the Makati/Ortigas area.  Since around February 2007, however Amazon split their deliveries between DHL/Royale, USPS/Philpost, and some other international couriers.

Around that time, local PO seems to have acquired a taste for DVDs as a lot of my Royale deliveries which were forwarded to the PO (I'm not in their delivery route) got lost... I presume, stolen.  

If your order is handled by another courier , say USPS, you will have to pick it up at the PO after receiving the notice.  That is, if you received the notice.  Twice, I received a 'second notice' without receiving the first one.  But at least my orders handled by USPS did arrive unlike my orders handled by Royale.

As for duties, if you have to pick it up, then chances are, you have pay duties if it's $50 and up (including s&H), that figure is not cast in stone and if you happen to be unlucky, you might be charged P1500 for a $10 DVD.  I think (is it Keilu) someone got charged that way...

Since you cannot choose whether Royale or USPS will handle your order, it's a luck of the draw.  These are all Standard Int'l Deliveries...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jun 22, 2007 at 12:40 PM
Nag improve na yung shipping ng Amazon since changing couriers........mga two weeks na lagi ngayon.   At least consistent na, compared to the horrific transition where maaga na ang three weeks.   Mas mabilis pa rin though under the old Royal-PO route..........10-12 days lagi dating ng order ko nun.

Great thing kakilala ko na postman, instead of pick-up, dinadala na packages ko, and pinapipirma na lang yung pick-up notice.   Binibigyan ko na lang ng tip plus the usual P35 fee.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jun 22, 2007 at 02:08 PM
To my eagerness, i went to Pasig PO (grabe trapik!) to check my AM package...Its not there yet  :'(

I went to check at the Customs Office, kakatakot mga itsura nila  ;D

Just be patient. I also order DVDs from other sites like DVDEmpire and EBay and so far Pasig CPO never fails to send me notices for pick-up. The thing is, I usually wait for more than 4 weeks but I never experienced something like beyond 2 months. Not bad as long as it wasn't lost.

Yun lang, medyo hassle talaga pagpunta sa Pasig CPO. I even suggested to them and asked why not set a satellite customs office here in the Ortigas Center PO. Wala lang, nginitian lang ako.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 22, 2007 at 02:52 PM
olrayt bro radical, thanks  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 22, 2007 at 11:26 PM
Those with packages coming from QCPO: Did you finally get some very delayed packages this week?

Apparently, they've been hoarding the shipments since they ran out of postal notices! I stopped by a few days ago and there were A LOT of packages there already.

They got tired of waiting for notices, so some of you may have received that really odd, irregularly shaped piece of scratch paper they sent out with purple stamp pad ink on it as a "substitute postal notice."

Sad, huh? I wonder who pocketed the money they were supposed to spend to print those postal notices this time.  ::)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 27, 2007 at 10:31 AM
20 days & counting...wala pa rin  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jun 27, 2007 at 11:16 AM
Got my June 18 order this morning delivered by Royale.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Jun 27, 2007 at 12:44 PM
20 days & counting...wala pa rin  :'(

Same here Sir Dowals, mine shipped last June 6 and no news in Royale about my package. Hope it's not included in the recent fire in parcel section of Pasay City post office.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 27, 2007 at 01:54 PM
Same here Sir Dowals, mine shipped last June 6 and no news in Royale about my package. Hope it's not included in the recent fire in parcel section of Pasay City post office.

bro marckd1, what's the start of your tracking #? GM or the notorious AM?

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Jun 27, 2007 at 03:33 PM
what I have in my screen is the order number and starts with 105
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 28, 2007 at 09:11 AM
tracking # can be seen in their invoice, check your email
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: riverfan on Jun 28, 2007 at 01:56 PM
If that's 49.99 including shipping, then you probably won't get taxed even if it arrives at the post office, as discussed all over this thread. The Amazon change in shipping is also discussed in a lot of detail earlier. Just browse a few pages back.

Getting packages delivered to a Third World country is like a box of chocolates...

You never know what you're gonna get.

Or where. Or when. Or how much you need to pay as customs duties, official or "unofficial."

I like the way you put it. hehehe.

ever since my extremely disappointing and very bad first try with AMAZON to have my dvds delivered locally, imagine feb 8 2006 ordered, march estimate arrival, never reached me. I had it refunded though. I now have my relatives from the states, get the package, and when ever they come home, i have them bring it along with them. in fact, i have 9 dvds coming in tomorrow. yipee.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Jun 28, 2007 at 07:06 PM
bro marckd1, what's the start of your tracking #? GM or the notorious AM?



I've got the AMRNZ tracking number   :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 29, 2007 at 01:44 PM
 :'( the notorious AM
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jun 29, 2007 at 09:41 PM
All of my (tracking) AM's were handled by USPS.  I pick up every one of those at the Post Office and paid the P35.  All of my order are around $50 or less. 

I now prefer USPS over Royale Logistics.  Royale Logistics don't deliver in my area, and I had BIG problems with orders handled by Royale.  Royale's said they received the items and forwarded to the PO, but they never arrive.  And any complaints get you the response that they will tell the Post Office.  But they still don't arrive EVER.  Amazon might even think I am  a crook, because their tracking will show that the item arrive at Royale Philippines.  But I never receive them and no way of asking the PO, because Royale's packages are not registered mails.  Sometimes, I even think that Royale might be the crook.

I still have a May 26 package (reshipment of a March 26) undelivered.  Tracking no. is a GM.  It's a Royale Logistic package. 

I have stopped ordering from Amazon for the past month.  I am thinking of going the Johnny Air route soon...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hubes on Jun 29, 2007 at 11:33 PM
I recently received a package from amazon. Pick up in QCPO but paid 115 pesos for customs inspection fee.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 03, 2007 at 07:35 AM
I recently received a package from amazon. Pick up in QCPO but paid 115 pesos for customs inspection fee.

bro hubes, when was this shipped? no word yet on my June 8 (AM package)

amazon's reply:

Greetings from Amazon.com.

I have researched your order and note that it has been shipped via
IMEX.  There is no tracking number available for this service, but
we do expect your package to be delivered to you by the date
estimated in Your Account: .

The delivery estimate is based on the proximity of inventory to the
delivery address you provided, as well as how quickly we can obtain
and assemble your order.

We want to make sure that your order arrives safely.  If your
package does not arrive by the end of the business day on  August
10, 2007 please use the link below to contact us so we can
investigate further


August 10 is more than a month from now  :-X
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Jul 03, 2007 at 09:24 PM
June 22 order received today.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Pillow on Jul 07, 2007 at 02:42 PM
I'm about to order an item worth $120 in amazon.  With all these packages being lost due to the inefficiency of our postal service not to mention the charges customs put on items over $50, I'm quite hesitant in doing so.   I've ordered a few items with less than $50 value shipped to QCPO and haven't lost any parcel.  But I'm afraid that they might charge me an arm and leg with the current item I want.  What's the best option can I choose to make sure it's sent to my address directly instead of being picked up in a PO?  Also I can either have it shipped to a QC or Pasay address.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: [email protected] on Jul 09, 2007 at 10:33 AM
I'm about to order an item worth $120 in amazon.  With all these packages being lost due to the inefficiency of our postal service not to mention the charges customs put on items over $50, I'm quite hesitant in doing so.   I've ordered a few items with less than $50 value shipped to QCPO and haven't lost any parcel.  But I'm afraid that they might charge me an arm and leg with the current item I want.  What's the best option can I choose to make sure it's sent to my address directly instead of being picked up in a PO?  Also I can either have it shipped to a QC or Pasay address.

you might want to try our shipping service. please visit our web site http://www.myusamailbox.com.ph/ (http://www.myusamailbox.com.ph/) for more details.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 09, 2007 at 01:52 PM
But I'm afraid that they might charge me an arm and leg with the current item I want.  What's the best option can I choose to make sure it's sent to my address directly instead of being picked up in a PO?

All I can firmly advise you is: DO NOT ship it via Amazon's DHL, since although that will arrive at your doorstep, they will charge you A LOT MORE than QCPO, and in their case, it's non-"negotiable."
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 10, 2007 at 03:49 PM
Finally! got my June 8 order earlier today at Pasig PO. PO notice came in before lunch at my Ortigas address. Paid the P35 fee

However, a disc of the set was dislodged, making a less than an inch hairline scratch  :P

at least dumating  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Jul 10, 2007 at 05:32 PM
lucky You, mine still no sign. But already got a refund from Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Jul 11, 2007 at 07:41 AM
Reading through this thread and talking to other members and my personal experience from ordering at Amazon.com for about 4 years.  A lot have been changed from amazon shipping method and the arrival time. 

Orders before September 2004 were shipped via DHL or Deutsche Post and it will arrive for about a month from the time it was shipped and it will be in international mail thus having customs charges.  I'm located at Pasay City and all my packages that time arrived.  If for instance my package didn't arrived at the their given estimate date.  They will reship your order free of charge and your package will have $0 value.  But always my original order still arrived and also my replacement order.  I informed them that I received both the original and the replacement package and they (amazon) ask me to return the original package provided that they will pay the shipping charge.  Sometimes if it's only one dvd or of small value.  They will let you keep it.

Around September of 2004.  the same time Star wars trilogy was released.  Royal Logistics came in the scene and orders arrived earlier for about 1-2 weeks after it was shipped.  But not all (about 80% only). 

My point is that amazon is using another courier because of the massive complaint that they receive here in the Philippines regarding lost packages.  But is it really true that we lost the packages?  I have never lost a single order from amazon (original order and replacement).  Maybe some members or non pinoy dvd members or lurkers abuse amazon.  I mean its easy to report a missing package or declared it lost and have a replacement or report it as damage.

Where is the places or P.O.'s that have rampant loses or packages?  This should help us investigate on where is the hot spots on where not to ship.  Sana lang we contribute on beautifying our image to be a honest Country.  this will affect us naman diba.  Ngayon mas nahihirapan tayong magintay ng package not unlike the time we enjoy 1-2 weeks for our orders to arrive.  Now because of these we are waiting in vain for our package.
 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 11, 2007 at 09:14 AM
I totally agree with you bro baby on this, any negativity on the philippines will definitely affect us all.  If you guys think about it, what if Amazon totally bans RP, like what happend with EzyDVD  :-\ wag naman sana 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jul 11, 2007 at 09:25 AM
I think EzyDVD removes RP from their shipping country list in 2002. They quoted "missing orders/packages" was the main cause they no longer accept order from RP.  :(

Yes agree with baby. So far I've been using the main Malate post office for the past 6 years & none of my orders went missing tho occassionally experienced slight delays.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: voj on Jul 11, 2007 at 10:29 AM
Reading through this thread and talking to other members and my personal experience from ordering at Amazon.com for about 4 years.  A lot have been changed from amazon shipping method and the arrival time. 

Orders before September 2004 were shipped via DHL or Deutsche Post and it will arrive for about a month from the time it was shipped and it will be in international mail thus having customs charges.  I'm located at Pasay City and all my packages that time arrived.  If for instance my package didn't arrived at the their given estimate date.  They will reship your order free of charge and your package will have $0 value.  But always my original order still arrived and also my replacement order.  I informed them that I received both the original and the replacement package and they (amazon) ask me to return the original package provided that they will pay the shipping charge.  Sometimes if it's only one dvd or of small value.  They will let you keep it.

Around September of 2004.  the same time Star wars trilogy was released.  Royal Logistics came in the scene and orders arrived earlier for about 1-2 weeks after it was shipped.  But not all (about 80% only). 

My point is that amazon is using another courier because of the massive complaint that they receive here in the Philippines regarding lost packages.  But is it really true that we lost the packages?  I have never lost a single order from amazon (original order and replacement).  Maybe some members or non pinoy dvd members or lurkers abuse amazon.  I mean its easy to report a missing package or declared it lost and have a replacement or report it as damage.

Where is the places or P.O.'s that have rampant loses or packages?  This should help us investigate on where is the hot spots on where not to ship.  Sana lang we contribute on beautifying our image to be a honest Country.  this will affect us naman diba.  Ngayon mas nahihirapan tayong magintay ng package not unlike the time we enjoy 1-2 weeks for our orders to arrive.  Now because of these we are waiting in vain for our package.
 


Sad, but so true.  Tayo rin nawawalan dito.

When I was still gung ho in my Amazon ordering, I used to order on a weekly basis.  One time, the package for the second and third week arrived already but the package for the first week hasn't.  I emailed Amazon and they sent a replacement.  The original arrived a week after the replacement.  But, still, it arrived.  I informed Amazon and they let me keep it (actually ask me to donate it).

I also was a long time customer of deepdiscountdvd when they took out the Philippines as a destination and a source for credit card billing.  I emailed them if they could reconsider me since i've been a faithful customer for three years prior to that but to no avail.

We still have a lot to learn about personal and national pride :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jul 11, 2007 at 10:45 AM
I have to also agree with baby on this..Im in the binondo area and since the time I found out about this site and that we can order from amazon.. I had a  lot of orders ( I think since last year) and no packages got lost..Although I only had a few delivered to me on my doorstep because I chose to pick it up (yes I go all the way to muntinlupa) bec im a dvd addict hehe..I never had a problem really with lost packages. Maybe some delays yes but never lost packages (knocking on wood)..I picked up a couple in the main post office here near binondo and yes they want to tax me big thats why I switched to JAC...

Is there any way that there is a receiving copy..Like if somebody pick up their package in the post office meron rec copy and that copy will be forwarded to royale (for example) and that copy will be transmitted to amazon for confirmation the order has been picked up..Or the buyer will have to make an authorization letter if  somebody (with IDS) else will receive the package on his/her behalf. Printed name with signature with IDS (I know puede fake IDS gamitin, thats the downside) but I dont see any solution to this unless we do this (BPI credit cards and the others usually do this for their safety)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jul 11, 2007 at 11:09 AM
But is it really true that we lost the packages?  I have never lost a single order from amazon (original order and replacement).  Maybe some members or non pinoy dvd members or lurkers abuse amazon.  I mean its easy to report a missing package or declared it lost and have a replacement or report it as damage.

Where is the places or P.O.'s that have rampant loses or packages?  This should help us investigate on where is the hot spots on where not to ship.  Sana lang we contribute on beautifying our image to be a honest Country.  this will affect us naman diba.  Ngayon mas nahihirapan tayong magintay ng package not unlike the time we enjoy 1-2 weeks for our orders to arrive.  Now because of these we are waiting in vain for our package.
 

I do.  I lost 6 orders since last February (2007).  Previous to that, I have a 100% received rate. Some (most?)arrived at Royale Logistics and got lost somewhere afterwards.   That's why I hate Royale and it's lack of tracking after it left them.  Without tracking, ther's no way to complain to the Post Office, since they are not registered mails.  Repeated complaints to them yielded comments  like 'they will check the PO' which are unhelpful to say the least. and the local PO can't check your package unless it's registered.

I agree that missing packages will affect the Philippines image and even a person's own credit rating.  Kaya nga sometimes, I am wary of filing a lost package report KASI Royal Logistics tracking say they received them, but it never arrived!  So who is Amazon to trust?  Because of this, I just took a lost on two of those unreceived orders and did not file a lost complaint. That's around 3000!!!

I have completely stopped ordering from Amazon for the moment.  Since I can't figured out the culprit.  But it could be somewhere in the Pasay to Binondo PO route.  Since all of my orders handled by USPS were received (albeit I have to pick it up at the PO), I don't think the Manila PO is corrupt (or is it?).  Glad to heard that moks 007 don't have any problem with his orders, since I am also in the Binondo area.

There are probably unscrupulous person who report lost packages even when they received them but REAL missing packages do occur.  Part of the problem is Royale Logistics' reliance on PO.  I think they have no right to be called a logistics company if they only handle Ortigas/Makati area themselves.  Sorry, but I am furious about them.   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jul 11, 2007 at 11:21 AM
i have not lost any package....though the routinely 17 day delivery time now almost always takes 1.5-2months.

most often i have to pay na my credit card bill even before the package arrives which is very unsettling to say the least.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reeves24 on Jul 11, 2007 at 06:02 PM
Since most of us are Amazon.com customers, It's only fitting that I share my experience regarding ordering from Amazon.com.

I've been an Amazon.com customers since May, 2002 when I'm still residing in Tondo, Manila (I live now in Pasig since 2005).  From May, 2002 to December, 2006 I have no problem with the delivery performance of Amazon. com. I/My niece usually received the items (DVDs, CDs, Books) within 20 days using the Standard method.  The box/es has a Royale Logistics label and delivered by Tondo PO (ZIP 1012) personnel directly to my house.  Oftentimes, my niece picked it up in Tondo PO (I usually addressed/shipped it in Tondo since I have bad experiences in Pasig and Parañaque--where I'm working).  She only paid P 35 postal fee per box. 

In 2007, the problem started.  My first two (2) orders for the year were delayed by more than month.  The succeeding order was terrible. I've waited for 2 months before I filed for claims. My orders never arrived.  Instead of allowing Amazon.com to replace the item/s, I just advised them (Amazon) to refund my payment.  Prior to that I already inquired from Tondo PO and told me that they have not received the said items.  I believed them --the PO Head (an old lady who is very kind) and    the PO Staff in charge of parcel (who is also a lady and kind also). If that's the case, I don't know where the problem is.  I don't have any contact# of Royale Logistics and I don't have time to go to their office to inquire from them.   

Right now I stopped ordering from Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jul 11, 2007 at 07:29 PM
I do.  I lost 6 orders since last February (2007).  Previous to that, I have a 100% received rate. Some (most?)arrived at Royale Logistics and got lost somewhere afterwards.   That's why I hate Royale and it's lack of tracking after it left them.  Without tracking, ther's no way to complain to the Post Office, since they are not registered mails.  Repeated complaints to them yielded comments  like 'they will check the PO' which are unhelpful to say the least. and the local PO can't check your package unless it's registered.

I agree that missing packages will affect the Philippines image and even a person's own credit rating.  Kaya nga sometimes, I am wary of filing a lost package report KASI Royal Logistics tracking say they received them, but it never arrived!  So who is Amazon to trust?  Because of this, I just took a lost on two of those unreceived orders and did not file a lost complaint. That's around 3000!!!

I have completely stopped ordering from Amazon for the moment.  Since I can't figured out the culprit.  But it could be somewhere in the Pasay to Binondo PO route.  Since all of my orders handled by USPS were received (albeit I have to pick it up at the PO), I don't think the Manila PO is corrupt (or is it?).  Glad to heard that moks 007 don't have any problem with his orders, since I am also in the Binondo area.

There are probably unscrupulous person who report lost packages even when they received them but REAL missing packages do occur.  Part of the problem is Royale Logistics' reliance on PO.  I think they have no right to be called a logistics company if they only handle Ortigas/Makati area themselves.  Sorry, but I am furious about them.   

Gadgetguru, I feel bad nga that this is happening to your orders, especially we are in the same area. Ya I think the manila post office (main) is pretty corrupt in terms of taxing (based on just my one time experience) because I was gonna be taxed on one of my orders that was over 50 dollars around 1500 pesos. I tawad to around 700. This is the reason I switch to JAC, nothing will stop me from ordering from amazon bec of my love of dvds.

Secondly I agree with you there is maybe nga a  problem from royale to the post office, if indeed royale received your orders and lost it somewhere in transit to the post office. They really should have a tracking system and everything recorded..whether if the recipient/buyer received their packages, or if the post office received their packages. etc. etc.  I think receiving copies are the best bet to see who received what..My question to royale is this: How many lost packages are they experiencing? Quite a few or a lot? Same persons ba palagi or a lot of different people? what areas are these that are having so many lost packages?  In the post office of lets say malabon..is it always this one person having these lost packages? These cases to me should be investigated thoroughly and its the responsibility of royale. Royale will benefit from these investigations bec in this way amazon will not choose other couriers...

Thirdly, you might be a subject of (tinitira/niloloko/pangasar or whatever) somewhere, either in the post office or royale bec of the number of lost packages you are experiencing, I dont want to judge anybody on this tho... Maybe you can go to the higher ups in the post office to complain and tell them there is a flaw so how do you get around it. At six lost packages, hassles and some packages you said you already lost as much as 3000 for not reporting, Im really wondering why you are sticking with Royale (not that im saying bad things about royale, mostly I think maybe sa post office na ito problema). But the hassles, problems, cost of what you may lose, and time..even if I have to pay more by going for other services I would not even think  twice anymore. Anyway maybe you can tell royale to make a letter/list of all the packages that went thru them that the post office received..However, Royale might not have that list nga, First is there tracking number? Do they go by name? etc. etc...These are questions to be answered by royale..

Since we are in the same area, I really wouldnt know if I will experience lost packages like you did since after a couple of my orders I started to pick them up straight from royale since last year. I was getting my packages in 10 days or less. Never experienced lost packages. Yun lang I go all the way to muntinlupa..Now after experiences nga with the post office and inconsistencies of who amazon will choose as their courier, I just went thru other services..


Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 13, 2007 at 03:41 PM
recently ordered two sets, however the first DVD was shipped ahead of the other one, this time bearing the GM tracking #  :-\

no confirmation on the second one yet
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Jul 16, 2007 at 05:45 PM
I got my package today July 16, 2007.  It was shipped July 1, 2007.  Arrived 15 days or 11 working days after it was shipped.

I got taxed 2,384 pesos for $136.39 value.  And note it was under Royal logistics.

Pasay Central Post Office.  I did not negotiate.  I just ask for a original Bureau of customs receipt. 

I don't want to negotiate because it's only going strait to their pockets and "masasanay lang sila".  But will my payments be still be going to the Customs even though I was issued a receipt?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 17, 2007 at 10:16 AM
bro james, you got taxed 37% of the value  :-\

Supposedly, if they issued an Official Receipt it would be included in their (BIR) income.  But we all know what might happen at their end  :-X 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jul 17, 2007 at 10:36 AM
bro james, you got taxed 37% of the value  :-\

Supposedly, if they issued an Official Receipt it would be included in their (BIR) income.  But we all know what might happen at their end  :-X 
baka iba yung value dun sa duplicate copy....hehehe
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Pillow on Jul 17, 2007 at 01:14 PM
Guys,

Do you have any idea kung pano computed ung tax for parcels?  Or do they use fixed rate like a tax table or something?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jul 17, 2007 at 01:27 PM
I think Keilu has posted a computation of her payment many pages back.   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Jul 17, 2007 at 01:42 PM
(1) I guess, I will not be ordering any DVD's from Amazon.com "for now"...I have yet to receive my order of the "Bridge to Terabithia" DVD...which was shipped on June 20, 2007 "Amazon.com time"...

(2) Here's now comes my dilemma regarding the delivery "not necessarily the Bridge to Terabithia DVD", at first, I was receiving my package(s) from a delivery-man "not our mailman", without him asking for any money...then our mailman became the person delivering the package(s)...

At first, our mailman didn't ask for any money, but, some package(s) later he started asking for money, from php50.00 to php100.00 to php150.00...so now, I have decided to avoid the mailman...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: keilu on Jul 17, 2007 at 01:47 PM
here's the computation made by Makati CPO. I think this is the standard computation, kasi i got an official receipt eh :) btw, my amazon purchase that got taxed was less then $50 (including shipping)

btw, even if your package didnt have an invoice, if your package is inspected, they will tack a $20 price per dvd. so if less than that yun price ng dvd bought, super taas ng magiging customs duty. but then, i guess it will depend pa rin kung ano mood ng customs official  :P

i had a parcel more than $50 sent to bacoor naman, pick up at the post office, i only paid a parcel fee of P35.00. no taxes paid  :D


hmm...MCPO, is that Makati City Post office?

then they will charge you the following (i know they did in my case):

a. Parcel fee of 35.00
b. Then the customs duty fee:
   ie: DVD of $14.00
   Cost of the Shipment (in Pesos): Php 672.00
    customs duty (value x 10%)   :         67.20
          customs doc stamp & EDF:        500.00
                               BIR Stamp:          15.00
                                Sub Total:     1,254.20   
                           VAT x 12%   :        150.50

    So, you'll end up paying:
         customs duty:           67.20
         Customs doc stamp: 500.00
         BIR stamp:                15.00
         VAT:                      150.50
        TOTAL customs fee: 732.70

so.....mas mahal pa yun customs fee than your dvd  :-[ :-\

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 17, 2007 at 02:19 PM
my first PO experience (Pasig) costed me P35, less than $50

my yesasia package was delivered by the postman directly to my bulacan address, no fee was charged.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Pillow on Jul 17, 2007 at 03:44 PM
Are there any chances that amazon and/or other online retailers would lower down the cost of the product indicated on the parcel if requested by the buyer?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: talisman30 on Jul 17, 2007 at 06:55 PM
Are there any chances that amazon and/or other online retailers would lower down the cost of the product indicated on the parcel if requested by the buyer?

i don't think so bro. normally standard computations apply to basically all their transactions.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 17, 2007 at 07:55 PM
Are there any chances that amazon and/or other online retailers would lower down the cost of the product indicated on the parcel if requested by the buyer?

The only online retailers I've shopped from that do this are... Adult Entertainment sites.  ;D

Funny related story: My friend once requested a UK company to lower the price listed on his parcel, as well. He got the most hilarious email response, something along the lines of:

"You seem to be requesting us to falsify our documentation on an item you wish to purchase. That's highly irregular and improper. I can't believe you would even suggest our company would consider doing such an inappropriate gesture and deprive your country of revenues due them from customs duties. You're so rude!"

We were laughing about it for days!  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Pillow on Jul 18, 2007 at 09:56 AM
If only they knew where these revenues actually go to...  ::)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 18, 2007 at 10:08 AM
recently ordered two sets, however the first DVD was shipped ahead of the other one, this time bearing the GM tracking #  :-\

no confirmation on the second one yet

They shipped these two July 12 & 13.

The July 13 came it today, this is the fastest at 5 days!  :o
delivered by Royale Log to Ortigas address 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Jul 18, 2007 at 10:20 AM
They shipped these two July 12 & 13.

The July 13 came it today, this is the fastest at 5 days!  :o
delivered by Royale Log to Ortigas address 


That's great news bro. :) My amazon order shipped July 2 & received by royale last July 9 was also delivered only this morning. Talked to Royale last week & they said it had to wait daw ng mga kasabay since konti lang daw dumating na shipment for delivery sa Ortigas area last week. I said ok lang at least I know that my order arrived already. :)

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 18, 2007 at 10:44 AM
Wow.

I actually have a June 19-shipped order still pending.  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: skylynx888 on Jul 18, 2007 at 11:54 AM
I have a June 26 shipped, but no news yet........  ??? ::) :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 18, 2007 at 01:09 PM
They shipped these two July 12 & 13.

The July 13 came it today, this is the fastest at 5 days!  :o
delivered by Royale Log to Ortigas address 

special mention to the Royale Guy (didn't get his name) who waited for me to get to my office, i'll probably tip him on his next delivery (my July 12)  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 18, 2007 at 05:56 PM
Customs finally figured out my scheme!

I've been ordering items from Amazon UK at values under £50 for many, many years, and they never figured out that pounds was different from dollars... UNTIL TODAY.

So my £46 order was converted to US$ and then to Philippine pesos. In short, it came to $90-something, and I ended up paying Php 1500. What I found a bit ludicrous was that the 10% customs fee was added to the total amount (item, shipping, documentary stamps, etc.) before 12% VAT was charged again. It felt like I was paying taxes on my taxes.

I really can't complain, since I've gotten away with the sterling prices for many years, anyway. And 1500 as customs for 8 rare, not-on-R3 DVDs (Amazon UK has a huge sale with discs under £5) really isn't bad at all.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Jul 18, 2007 at 09:14 PM
The big package (8 DVDs) probably caught their attention. 

Yeah, lots of big bargains at Amazon.Uk with some titles going for a song (£2.99), that's cheaper than even Viva's Php 299 sale!!!

I am tempted to buy, but I have decided to stop buying online for awhile, since lots of my packages got lost (two were from Amazon.UK).  Post Office seems to be targeting my packages for pilferage...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kimosabe on Jul 19, 2007 at 03:54 PM
all amazon shipment ba here in Manila ay dadaan sa Royale Logistic?

My order from amazon, shipped last June 19 have not yet arrive. Can I inquire the status of my package sa Royale Logistics? Kung pwede, what number should I call?

Thanks.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Jul 19, 2007 at 04:59 PM

8619232 - Royale's contact number

Check your e-mail (shipment) notification of Amazon if it bears the tracking code that starts with GM. If it is, then it will pass thru Royale... but then again, if your shipping address is not the Makati Business or Ortigas Business area, then Royale will post your package thru local post office.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kimosabe on Jul 20, 2007 at 09:39 AM
thanks Radicaldude, the notice arrived yesterday  :D pero in Novaliches PO sya kukunin, Tandang Sora QC yung delivery address parang ang layo naman yata  :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: dts-HD 3D on Jul 24, 2007 at 11:12 PM
My first order from Amazon shipped last July 11 was delivered by Royale this afternoon right to my doorstep. Thanks R. L.!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Ripley on Jul 26, 2007 at 10:20 PM
Previously, I used to order from Amazon US but beginnning of this year all my orders were not delivered thru Royal Logistics even though my delivery address is Buendia near Mkati ave. I had to picked up my orders at Makati CPO. Luckily, its only a short jeepney ride to the CPO. Now I order from amazon UK due to better discounts, shorter delivery time, and compact packaging. My last order dispatched July 16 was received at Mkti CPO July 20 but I got the notice only July 25. Not bad since my orders from US arrive 4-wks on the average.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 27, 2007 at 10:02 AM
They shipped these two July 12 & 13.

The July 13 came it today, this is the fastest at 5 days!  :o
delivered by Royale Log to Ortigas address 

Got word from Royale Log that my July 12 arrived already, for delivery next week

Placed another order, but they shipped it thru IMEX (AM tracking #) :'( despite my request to use DHL Global Mail  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jul 30, 2007 at 09:47 AM
called up Royale Log to follow up delivery. Thursday or Friday pa daw  ???

may delay din pala sa kanila
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: d4nu65+3R on Aug 03, 2007 at 08:28 PM
Got word from Royale Log that my July 12 arrived already, for delivery next week

Placed another order, but they shipped it thru IMEX (AM tracking #) :'( despite my request to use DHL Global Mail  :-\
meron ba number ang imex?  i also have a pending order that shipped last july 17 and was supposed to arrive sometime between 7/26 - 8/2 pero wala pa.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 07, 2007 at 08:56 AM
meron ba number ang imex?  i also have a pending order that shipped last july 17 and was supposed to arrive sometime between 7/26 - 8/2 pero wala pa.

IMEX (AM Tracking#) as far as i know is connected to USPS.  Im my limited amazon experience, all packages sent thru IMEX will pass thru our local PO (in my case it's Pasig PO).

Unlike my preferred DHL Gobal Mail (GM tracking#), the local partner Royale Log will handle delivery to Ortigas & Makati
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 07, 2007 at 02:15 PM
Just ordered few days ago from Amazon for 2 items. They splitted the shipping and guess what I've got... the dreaded AM tracking code! It seems that they do this everytime they split an order. It's what happened to me last time also. I immediately cancelled the other that they did not shipped yet. Baka ma-AM na naman! Kaasar! 300 Blu-Ray pa naman!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: skylynx888 on Aug 07, 2007 at 03:19 PM
I have a June 26 shipped, but no news yet........  ??? ::) :'(

emailed amazon last week, they will refund everything. They will be sending the replacement minus freight. Estimated arrival end of August pa daw!!!!  still under the dreaded AM tracking s**t (http://i22.photobucket.com/albums/b313/skylynx888/hulkemoticonff2.gif)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Aug 07, 2007 at 07:18 PM
At last, already got my June 28 package from Makati PO today and custom charged me  P1,495 for three blu-ray discs  aside from the P35 custom fee :o  Total value of the items with shipping and insurance are included in their computation  ???   When I'm about to react in their computation, the custom official  invited me inside his room and negotiation takes place  :P I ended up paying P500 without receipt to this "HEPA" official.  :P
 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Aug 08, 2007 at 09:40 PM
Balik Royale Logistics...balik rin yung faster delivery!!!

My Orders shipped July 31, and August 03 arrived this afternoon delivered to our office by our local postman........ compared to IMEX's 2-3 week delivery....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JohnMcClane on Aug 08, 2007 at 09:50 PM
i have an  order shipped last july 27 but has not arrived yet.
tracking number starts pala with AM.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JohnMcClane on Aug 16, 2007 at 04:16 PM
my first online order has arrived kanina. saktong-sakto yong binigay na estimated date of delivery. but the disc has been dislodged. and the shipping and handling fee of $6 is way too expensive, the dvd is cheaper than $6.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 16, 2007 at 05:05 PM
that was fast for an AM package  :)

just think of the $6 S&H as an insurance premium (for a superior quality product) in case of damage & loss.

   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JohnMcClane on Aug 16, 2007 at 05:22 PM
the dvd i ordered was once upon a time in the west (2disc) which was priced at $5.99 before, but the price today went to $7.99. i should have rather ordered the R2 version from cd-wow because it is cheaper,the r2 packaging is much better, and shipping is free.

the title is very cheap considering that it is a great movie and a great edition for a dvd.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Aug 17, 2007 at 02:12 PM
My August 15 order was shipped Aug 16..Tracking number starts with GM...wonder if it'll take 3 weeks to be delivered by our regular postman or be picked up from the PO
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 22, 2007 at 01:44 PM
i'm still waiting for my july 25 (AM tracking #)  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: marckd1 on Aug 22, 2007 at 02:19 PM
Got my August 8 package today delivered by Royal Logistics.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kimosabe on Aug 22, 2007 at 02:35 PM
i'm still waiting for my july 25 (AM tracking #)  :'(

me too, still waiting for June 24 order shipped last June 29 (GM tracking #)  >:(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 23, 2007 at 01:18 PM
if its past 5 days of your ETA, you should report that
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 23, 2007 at 03:31 PM
Ordered my first blu-ray disc from amazon, it was shipped last August 6 with that dreaded AM. Luckily, shipment is not that delayed because I just got it this morning.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 23, 2007 at 04:34 PM
Ordered my first blu-ray disc from amazon, it was shipped last August 6 with that dreaded AM. Luckily, shipment is not that delayed because I just got it this morning.

bro radical, location mo?

nga pala, Pasig PO din pala, on your recent delivery, was it delivered to you directly by the Pasig PO or a notice lang?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 23, 2007 at 05:11 PM
bro radical, location mo?

nga pala, Pasig PO din pala, on your recent delivery, was it delivered to you directly by the Pasig PO or a notice lang?

As expected, notice lang, postmarked Aug. 21. I had to pick it up from the PO.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Aug 23, 2007 at 05:12 PM
Ordered from amazon.ca which was shipped last July 25, 2007.  Still haven't arrived yet.
Anyone ordered from Amazon Canada?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 23, 2007 at 05:24 PM
As expected, notice lang, postmarked Aug. 21. I had to pick it up from the PO.

No news from my July 25 yet. Youre lucky, nauna pa sa yo (considering it was shipped Aug 6)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 23, 2007 at 05:39 PM
No news from my July 25 yet. Youre lucky, nauna pa sa yo (considering it was shipped Aug 6)

kaya nga ako medyo nagulat kasi all-set na sa utak ko na at least 1 month ko pa matanggap...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Aug 28, 2007 at 06:35 PM
(1) I guess, I will not be ordering any DVD's from Amazon.com "for now"...I have yet to receive my order of the "Bridge to Terabithia" DVD...which was shipped on June 20, 2007 "Amazon.com time"...

(2) Here's now comes my dilemma regarding the delivery "not necessarily the Bridge to Terabithia DVD", at first, I was receiving my package(s) from a delivery-man "not our mailman", without him asking for any money...then our mailman became the person delivering the package(s)...

At first, our mailman didn't ask for any money, but, some package(s) later he started asking for money, from php50.00 to php100.00 to php150.00...so now, I have decided to avoid the mailman...

REFUNDED BY AMAZON.COM

I hate the idea of not having "Bridge to Terabithia" DVD in my library, I love that movie, but, enough is enough, I don't want to pay anymore of those fees, the delivery man is asking me for, that are questionable. FYI, "Bridge to Terabithia" is going to be C-interactive...and "Hairspray" is also going to be C-interactive...sigh... :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Aug 29, 2007 at 05:02 PM
No news from my July 25 yet. Youre lucky, nauna pa sa yo (considering it was shipped Aug 6)

Finally!!!  ;D
Someone from Pasig PO texted me, my parcel is ready for pickup tomorrow AM
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 31, 2007 at 01:02 PM
Just picked up this lunch time from Pasig PO my package shipped last August 10. Looks like I'll be doing this for a while since most of my Amazon orders bear the AM tracking code... whew!  :'(

Good thing is... at least I haven't experienced losing a package yet.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Aug 31, 2007 at 01:08 PM
My Aug 15 order with GM tracking arrived this morning!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Sep 02, 2007 at 09:15 AM
REFUNDED BY AMAZON.COM

I hate the idea of not having "Bridge to Terabithia" DVD in my library, I love that movie, but, enough is enough, I don't want to pay anymore of those fees, the delivery man is asking me for, that are questionable. FYI, "Bridge to Terabithia" is going to be C-interactive...and "Hairspray" is also going to be C-interactive...sigh... :'(
As I have said in my other posts, for people who is having this problem on scams of delivery people or paying lots of taxes in post office etc. etc.. Why dont you guys use the service of Johnny air cargo. Why are you letting delivery people withhold your opportunity/right to order from amazon.

My combination of Amazon and Jac is the best. I love both of them so much.  :) Even if I pay a little more in JAC, maybe just  a couple hundred pesos, its the best. Also Amazon Wow what can I say..Recently they have a buy 3 for the price of 2 on the high definition discs and few days before this promo, I ordered a lot of discs at regular prices, so I emailed them if they can refund the promo difference. Guess what, it was accomodated. I got 60 plus dollars credited to me. I dont know if im lucky so far with amazon, but  Im really loving the combination of Amazon and JAC. It like lovers in Paris..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: geckoph on Sep 03, 2007 at 11:49 PM
What is Johnny air cargo?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Sep 04, 2007 at 08:12 AM
What is Johnny air cargo?
Check out the Johnny air cargo thread here in the same ONLINE SHOPPING CATEGORY. Its a shipping service. To me great service, no matter how much you order you will not have any worries if you will be taxed or not. This is what you do to save on shipping. When ordering, orders  that are above 25 dollars, you will be able to select super saver shipping (you will not pay anything here). So they will ship your stuff to an address in USA, an address given to you by Johnny air. So what you are paying is just the fee/delivery from Johnny air to Manila for example. When you amount this out, it is already the same as when you order regularly from amazon with their shipping fee. Then you just pick them up at one of the Johnny air offices. My packages arrive on the avg. less than 10 days. Of course this not always the case, but on avg. I get these fast. Anyway if you have more question, just check the actual thread titled Johnny Air Cargo on this same ONLINE SHOPPING CATEGORY.

MODS pls move this to Johnny air cargo if need to..Im sorry if off topic, just trying to help phildo. Thks.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Sep 05, 2007 at 01:08 PM
OFF topic: Sorry, being off topic but Phildo, pls check nalang the JAC thread also here in online shopping category.
Ive been trying to reply to your PM but it keeps giving me an error. I dont know whats going on. It keeps saying exceeded message sent or something in that nature. I have to check with the moderator or somebody here regarding this.
TY
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Sep 07, 2007 at 10:45 AM
Shipped by Amazon last Aug. 20, picked up the package from Pasig PO this morning.  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 19, 2007 at 01:28 PM
as radical posted, looks like i'll see more of the "IMEX Experience", how i wished it was IMAX na lang  ;D

I ordered a boxset recently, it was shipped using imex (AM tracking #) despite my requests for DHL global mail.  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Sep 19, 2007 at 01:48 PM
I pre-ordered few weeks back 3 items with amount totalling to more than $50, namely Troy Ultimate Collector's Box, Troy Director's Cut Blu-Ray and Smallville Season 6 Blu-ray and the release date of all of these were yesterday. Fingers crossed, I'm glad it was shipped by Amazon just few minutes back with the GM code! What a relief since it's like dodging a bullet from the Pasig PO's customs collection...  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 19, 2007 at 02:00 PM
how lucky! congrats  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Sep 19, 2007 at 03:11 PM
I'm ordering some stuff from Amazon US and it should ship in a fay or two. Sana DHL globe mail ang carrier.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rexdc on Sep 20, 2007 at 08:07 PM
ordered from amazon some blu-ray titles worth around $US98.. then i had it shipped via express courier
DHL Manila called me and told me that the package has arrived but they asked me to pay a whopping PHP 2,700 tax.. wtf?
then biglang bawi and asked me if i want the taxes to go down, i need to make an affidavit, that it's for personal use only have it notarized and fax it to them..   ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Sep 20, 2007 at 09:47 PM
Regret to hear you rpredicament rexdc  :-[ P2,700 for items that worth less than $100? That's crazy. Not sure if others encountered similar problem. Can DHL "lower" the custom?

Previously, I ordered once before tru DHL from Amazon & got tax around 30% of the value. I will try to look for my DHL billing tomorrow. It seems your P2,700 is almost 50% which is excessively high.  >:(

Gosh if you want the taxes to go down, you will need an affidavit?? That's the biggest BS I ever heard. I think someone need to whack the DHL guy's head. Try to call another DHL branch & get a second opinion.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rexdc on Sep 20, 2007 at 11:12 PM
Regret to hear you rpredicament rexdc  :-[ P2,700 for items that worth less than $100? That's crazy. Not sure if others encountered similar problem. Can DHL "lower" the custom?

Previously, I ordered once before tru DHL from Amazon & got tax around 30% of the value. I will try to look for my DHL billing tomorrow. It seems your P2,700 is almost 50% which is excessively high.  >:(

Gosh if you want the taxes to go down, you will need an affidavit?? That's the biggest BS I ever heard. I think someone need to whack the DHL guy's head. Try to call another DHL branch & get a second opinion.

exactly my sentiments.. sabi ko 50% tax? wtf? i'll take your advise and get a 2nd opinion.. baka nagkamali ng compute then biglang bawi kunwari gawa na lang ako ng affidavit instead of admitting their mistake.. lol  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Sep 21, 2007 at 08:01 AM
I tried it before, the express courier shipping method, back in 2002, for a title that is worth P1,700 (converted). I did not avail of it anymore back then because DHL had slapped me of a customs tax amounting to P1,000+, making my total expense almost reaching P3,000. It's not advisable, IMO.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rexdc on Sep 21, 2007 at 09:05 AM
would you guys now if i order from amazon then ship here using JAC? would it be cheaper? what about taxes?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Sep 21, 2007 at 09:25 AM
Yes, JAC provides good service. No tax. Only handling fee $8.00. Their shiping fee is $5.50 per lbs.

I think others reported Amazon uses Royal Logistic in the normal shipping but this service is only applicable in certain areas in Metro Manila. Try to search tru the thread
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 21, 2007 at 09:59 AM
Finally after 4 consecutive "IMEX experiences", they shipped my last order using DHL GLobal (GMTracking #)  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Sep 21, 2007 at 12:47 PM
Yes, JAC provides good service. No tax. Only handling fee $8.00. Their shiping fee is $5.50 per lbs.

I think others reported Amazon uses Royal Logistic in the normal shipping but this service is only applicable in certain areas in Metro Manila. Try to search tru the thread

Sometimes I receive packages from DAVAO PO which were delivered by Royal Logistic.  Usually pag Royal Logistic ang courier, wala na ako binabayaran na fee sa PO.  Pero kung hindi Royal, usually I pay 30.00 fee for the package.  So I guess Amazon really has the choice on what courier they will use.  Havent really requested Amazon to use a particular courier as I dont have an issue yet with regards to packages coming from Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Sep 21, 2007 at 02:39 PM
Finally after 4 consecutive "IMEX experiences", they shipped my last order using DHL GLobal (GMTracking #)  ;D

Amazon's mood swing perhaps... I just ordered this morning and it's also has the GM code... good for us!   :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 21, 2007 at 02:58 PM
I hope they make it permanent, for the past months i've been getting from amazon UK, prices are sometimes cheaper & delivery is definitely faster.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 24, 2007 at 10:59 AM
another "IMEX Experience" for me on my latest order, i thought the GM trend will continue  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Sep 28, 2007 at 03:49 PM
MY latest item was shipped with an AMZ tracking number. IS that Royale or Philpost?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Sep 28, 2007 at 03:59 PM
that's the IMEX exprerience, (AM) Post Office

welcome to the club!  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Sep 28, 2007 at 04:19 PM
Well I don't think they will tax me for an item that cost me $14.00 all in.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Sep 28, 2007 at 04:24 PM
Oh and Amazon.com made some changes to the look of their website.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Compaq on Sep 28, 2007 at 08:04 PM
Am supposed to be happy today. Got my HD-DVDs (from Amazon's Buy 2 Take 1), but it was tainted with something I really regret. Shame on me!

Have stopped buying from Amazon for quite some time (last purchase was Oct06) and as far as I remember, all my orders then were through Royal Logistics, delivered straight to the office and no tax. Today, however (yup, haven't reading this thread too), I received a notice from Makati CPO so I immediately went there to pick up my stuff.  But, as somehow expected, I have to pay a considerable amount, Php 1,200++, as tax/duty for the DVDs. Cost of DVDs is about Php 2,700++. Haven't had enough strength, I immediately fell into their trap to just pay them a certain amount, without OR, in short grease money. As I was walking back to the office, I really felt bad, especially when I remember the custom guy boasting about his collections (unofficial) for the day, thanks to "us"  :(

Well, as suggested by another, maybe I should consider other option, like JAC.

Well (again), enough of that.

Here's my package, my HD-DVDs came inside an envelope with interior bubble wrap. Is this how they package the DVDs now?

(http://img105.imageshack.us/img105/56/p1010007ym5.th.jpg) (http://img105.imageshack.us/my.php?image=p1010007ym5.jpg)

My last purchase (Oct2006) came in a very secured box.

Cheers!!!
Compaq
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Sep 28, 2007 at 08:42 PM
that's not how my packages are usually wrapped. mine are always shipped in a cardboard box. i have been ordering from amazon on a monthly basis since last year and ever since IMEX started handling Philippine shipments my orders have been arriving 1-2 weeks later than usual. :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Sep 28, 2007 at 09:06 PM
I also experienced about 2 times from Amazon using those cheap bubble envelope but luckily items arrived in good condition. Usually items are sent out in a cardboard box as mentioned by ET414.

Regret to hear the unpleasant experience encountered at the PO Compaq. That's why I always call them goons or "big crocodiles"  >:( 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Sep 28, 2007 at 09:24 PM
I also experienced about 2 times from Amazon using those cheap bubble envelope but luckily items arrived in good condition. Usually items are sent out in a cardboard box as mentioned by ET414.

Regret to hear the unpleasant experience encountered at the PO Compaq. That's why I always call them goons or "big crocodiles"  >:( 

LOL, thats a good one, I call them hungry jacks, they look at your PESOnality once you walk in to claim your packages..By the way I also experienced  those bubble envelope one time
Title: Re: Amazon.com--increased shipping rates!!!!
Post by: Munskie on Sep 29, 2007 at 10:02 AM
guys, havent you noticed, nagtaas ng shipping rates ang amazon, their per shipment rate is still $4.99, but their per item rate is now at $3.99, up from $2.49.    >:(
Title: Re: Amazon.com--increased shipping rates!!!!
Post by: Mr. Hankey on Sep 29, 2007 at 10:51 AM
guys, havent you noticed, nagtaas ng shipping rates ang amazon, their per shipment rate is still $4.99, but their per item rate is now at $3.99 now, up from $2.49.    >:(

So that's what happened!

I was wondering why my 4-for-3 purchases were suddenly over $50, when they were perfectly under that limit in the past.

Asar when you're a peso earner, it makes a big difference.  >:(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Compaq on Sep 29, 2007 at 11:51 AM
that's not how my packages are usually wrapped. mine are always shipped in a cardboard box. i have been ordering from amazon on a monthly basis since last year and ever since IMEX started handling Philippine shipments my orders have been arriving 1-2 weeks later than usual. :P

I forgot to mention -

Package was shipped last Aug 28. The envelope had a Sep 18 received stamp, I only got the notice from Makati CPO yesterday, Sep 28. Still ok.  ;D

Cheers!!!
Compaq
Title: Re: Amazon.com--increased shipping rates!!!!
Post by: RadicalDude on Sep 29, 2007 at 05:27 PM
guys, havent you noticed, nagtaas ng shipping rates ang amazon, their per shipment rate is still $4.99, but their per item rate is now at $3.99 now, up from $2.49.    >:(

whoa! haven't noticed that... thanks for the heads up.  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Sep 29, 2007 at 08:56 PM
I guess it's time to switch to JAC.
Title: Re: Amazon.com--increased shipping rates!!!!
Post by: Munskie on Sep 30, 2007 at 09:06 AM
So that's what happened!

I was wondering why my 4-for-3 purchases were suddenly over $50, when they were perfectly under that limit in the past.

Asar when you're a peso earner, it makes a big difference.  >:(
I have a HD discount of ten percent.  In the past, the shipping charges was just a tad over the discounts that I get, but in my last order, the shipping charges was double the discounts, bummer :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Sep 30, 2007 at 09:25 AM
If you order & ship tru JAC, you will entittle to the FREE shipping (for US address) from Amazon. So it's a nice saving too. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Sep 30, 2007 at 11:30 PM
My Sept 19 orders arrived last Friday, Sept 28! I was surprised!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Oct 01, 2007 at 05:03 PM
just tried ordering today and noticed that their shipping rates are now higher  ???  one of my pending orders was High School Musical 2 + Pride and Prejudice Giftset, and its shipping charge was only $8.97 then. tried it again today to confirm the difference, and shipping these 2 items now cost $12.97

is it just me? or were there any announcements?
Title: Re: Amazon.com--increased shipping rates!!!!
Post by: RNIverson on Oct 01, 2007 at 05:06 PM
guys, havent you noticed, nagtaas ng shipping rates ang amazon, their per shipment rate is still $4.99, but their per item rate is now at $3.99, up from $2.49.    >:(

oh ok, im not alone  :D  bad news for us then  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Oct 01, 2007 at 05:28 PM
If you order & ship tru JAC, you will entittle to the FREE shipping (for US address) from Amazon. So it's a nice saving too. :)

Just signed up with JAC last Thursday (and JAC already sent e-mail confirmation to me the next day).

I want to make sure all my big ticket purchases for the last quarter not to get lost, super delayed and super slapped with customs duties just in case the IMEX mode shipping hits me.  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 01, 2007 at 05:51 PM
RadicalDude, welcome to JAC. Share with us after your first experience with JAC. Now you have every reason to buy more from Amazon LOL. ;) 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Oct 02, 2007 at 07:51 AM
RadicalDude, welcome to JAC. Share with us after your first experience with JAC. Now you have every reason to buy more from Amazon LOL. ;) 

Thanks pchin. Actually, I'm planning to buy PS3 80GB... I wonder how much it would cost me...  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 02, 2007 at 09:21 AM
Thanks pchin. Actually, I'm planning to buy PS3 80GB... I wonder how much it would cost me...  :D
the ps3 is quite heavy, though the box is not that bulky, they will compute via actual weight or volume weight, whichever is higher.  Based on my estimate, you might pay around 5k-6k to ship that thru JAC.  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Oct 02, 2007 at 01:19 PM
the ps3 is quite heavy, though the box is not that bulky, they will compute via actual weight or volume weight, whichever is higher.  Based on my estimate, you might pay around 5k-6k to ship that thru JAC.  :)

Yup man is the ps3 heavy. I was gonna buy it at first in hong kong and hand carry it in. Man forget it, its so heavy..It weighs like 50 pounds to me hehe..(siempre Exag lang)...When I bought mine in virramall, man was looking for my car right away sa bigat nito. I was breathing heavily. This time no exag..I think meron yan at least 10 pounds or more, or maybe im just a weakling hehe.... ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Oct 02, 2007 at 01:25 PM
If you order & ship tru JAC, you will entittle to the FREE shipping (for US address) from Amazon. So it's a nice saving too. :)

Yup thats what I do, Super saver shipping free in america. Then JAC..So I just pay shipment to here from JAC..which when you calculate almost the same charges versus others..And the exclamation point to all this with JAC..1. Mabilis Pa, faster than a speeding bullet....2. No goons, alligators to bother you pa like those in the post office hehe..3. No lost packages pa...Im knocking  on wood..So far so good to me..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 02, 2007 at 01:41 PM
1. Mabilis Pa, faster than a speeding bullet....2. No goons, alligators to bother you pa like those in the post office hehe..3. No lost packages pa...Im knocking  on wood..So far so good to me..

There you go...esp reason no.2... ;D So far, after using JAC for years not a single lost. ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Oct 02, 2007 at 04:55 PM
the ps3 is quite heavy, though the box is not that bulky, they will compute via actual weight or volume weight, whichever is higher.  Based on my estimate, you might pay around 5k-6k to ship that thru JAC.  :)

Yeah, I'm aware it's quite heavy. Amazon listed it with weight of 15 lbs. although probably it's the weight of the unit itself minus the box and accessories...

OT. My primary reason of availing PS3 sold in US is the fact that all of my DVDs are region 1. I'm afraid if I'm going to buy locally, it might not be able to play my old DVD collection. Or am I wrong?

Anyway, 5k-6k JAC charges is fine with me. Kayang-kaya to ng 13th month pay ko which is due in November...  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Oct 02, 2007 at 05:45 PM
Yeah, I'm aware it's quite heavy. Amazon listed it with weight of 15 lbs. although probably it's the weight of the unit itself minus the box and accessories...

OT. My primary reason of availing PS3 sold in US is the fact that all of my DVDs are region 1. I'm afraid if I'm going to buy locally, it might not be able to play my old DVD collection. Or am I wrong?

Anyway, 5k-6k JAC charges is fine with me. Kayang-kaya to ng 13th month pay ko which is due in November...  ;D

you also get seven free bluray disc from amazon if you order from their promo now..Ok na ok yan..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Oct 05, 2007 at 09:35 AM
I pre-ordered few weeks back 3 items with amount totalling to more than $50, namely Troy Ultimate Collector's Box, Troy Director's Cut Blu-Ray and Smallville Season 6 Blu-ray and the release date of all of these were yesterday. Fingers crossed, I'm glad it was shipped by Amazon just few minutes back with the GM code! What a relief since it's like dodging a bullet from the Pasig PO's customs collection...  :D

Just called Royale a while ago regarding this shipment dated back Sept. 19. Royale just received this shipment last night and they'll be delivering it next week (because it's Friday today already). I'm just wondering why it took more than 2 weeks before reaching Royale...

Anyway, my recent pre-order (FF4: Rise of the Silver Surfer Blu-Ray) that was shipped last October 2 is AGAIN shipped with that AM tracking code!!!  >:(

TIME TO SHIFT TO JAC!!! I don't want to pay too much once Spider-man Trilogy Blu-ray will be shipped with that AM again!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Oct 05, 2007 at 10:35 AM
In my experience, basta isang item lang sigurado amazon will ship it thru USPS with that AM tracking code. It happened to me when I ordered 2 blu-rays & they had to split it into 2 shipments both with AM tracking code. Up to now hindi pa dumarating. I already got the replacement, this time 2 blu-rays in one shipment with GM tracking thru Royale Logistics. So I always order a minimum of 2 items.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 05, 2007 at 02:48 PM
that's not always the case bro, my single set order Troy DC was shipped with a GM tracking.  its been with Royale Logistics since last night, for delivery next week.

bro radical, sabay siguro deliver yung sa atin (ortigas), please PM me pag dumating na sa yo. thanks

hay... 3 more "Imex" shipments to wait for  :'( 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Oct 05, 2007 at 04:47 PM
sure dowals... baka nga mauna ka pa eh...  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 05, 2007 at 05:09 PM
sabay dumating yung copies natin, hopefully sabay nila deliver  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 16, 2007 at 03:50 PM
Whew!!!!     

Amazon prime (free trial only folks) is fast........right after I placed my order, (to be shipped to JAC NY), wala pa ten minutes, the items were already in "items shipping soon" status.

Even their customer service reply is fast.    I written them email to make sure that my shipment will come in one package, so as to avoid unnecessary charges from JAC, after 5 minutes, this is their reply :

Thanks for writing to us at Amazon.com.

Please accept my sincere apology for any inconvenience that may have
caused you due to this misunderstanding and please allow me to
explain.

I have checked your order and found that it has entwered in shipping
process. Please note that we are unable to confirm that your order
will come in one package. However there is no need to concern, since
you have choosen " Group items into as few shipments as possible" as
ship option if we will split your order also you will not be charged
for any extra shipping fee.

I have included some information below:

When you choose the option to "Group my items into as few shipments
as possible," we make every effort to comply with your request.
However, we have several fulfillment centers around the country, and
not all of the items we offer are stocked at all of our fulfillment
centers.

To fill your order as quickly and efficiently as possible, we will
decide to split your order into multiple shipments so that we could
take advantage of the items in stock at different fulfillment
centers.

For each shipment in your order, we charge a portion of the total
per-shipment fee plus the per-item fee for each item in that
shipment.

Your total shipping charges reflected the amount you would have paid
if your items had all been shipped together.

However in this case I assure you that you will not be charge for
any shipping fee.

I hope this explanation clears up any misunderstanding





Im praying my shipment will come in 1 package.   ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Oct 16, 2007 at 03:54 PM
My orders (with GM tracking) which were shipped Oct 3 were delivered this morning by our mailman.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 16, 2007 at 04:29 PM
The registry notice for a sept 16 order, shipped thru Imex (AM tracking), came in earlier before lunch time. It took 30 days to get to me

While driving along A. Mabini St. (within pasig town proper) to claim it, a tricycle from a side street came blazing towards me nickering my front left bumper causing an estimated damage of P3-5K in repairs  :'(  driver promised to pay me on Nov 12, as agreed in the Traffic Management Office. sana magbayad  :-\

one of the horrors in claiming at pasig po  :-\ 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Oct 16, 2007 at 04:30 PM
brod Munskie.  Your shipment will be indicated naman if split or not on your order page.  Sometimes nga they will split your order if your order have no stocks in one of their shipment centers like indicated in their e-mail or if hindi kasay sa isang box.  The problem is JAC.  ones they receive packages from us pinoydvd members.  They make statement already even if we e-mail ma'am Leiden about multiple package expected.  Pakunswelo nalang siguro is the per shipment charge na charge as one but the total weight kasi nadadagdagan.  Thus making it more expensive.  This is the disadvantage over the local post lalo na if you buy box sets or heavy dvd's or gift sets.  I settle for direct shipping if I buy box sets or gift sets.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Oct 16, 2007 at 04:37 PM
The registry notice for a sept 16 order, shipped thru Imex (AM tracking), came it earlier before lunch time. It took 30 days to get to me

While driving along A. Mabini St. (within pasig town proper) to claim it, a tricycle from a side street came blazing towards me nickering my front left bumper causing an estimated damage of P3-5K in repairs  :'(  driver promised to pay me on Nov 12, as agreed in the Traffic Management Office. sana magbayad  :-\

one of the horrors in claiming at pasig po  :-\ 
That was a very bad experience.  I really hate that Pasig P.O.  And daming tao.  Don't think about it too much bro.  At least your still in one piece at walang nangyari sayo.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 16, 2007 at 04:44 PM
That was a very bad experience.  I really hate that Pasig P.O.  And daming tao.  Don't think about it too much bro.  At least your still in one piece at walang nangyari sayo.

thanks bro james,

i just hate the idea that he'll be home free if he doesn't pay me on the 12th. too much hassle if i file a case against him for that amount

hassle also if i file an insurance claim, participation is higher than the damage.  too bad im still waiting for another shipment, i'm definitely going back there.

Im switching PO!  :-\


 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 16, 2007 at 04:58 PM
brod Munskie.  Your shipment will be indicated naman if split or not on your order page.  Sometimes nga they will split your order if your order have no stocks in one of their shipment centers like indicated in their e-mail or if hindi kasay sa isang box.  The problem is JAC.  ones they receive packages from us pinoydvd members.  They make statement already even if we e-mail ma'am Leiden about multiple package expected.  Pakunswelo nalang siguro is the per shipment charge na charge as one but the total weight kasi nadadagdagan.  Thus making it more expensive.  This is the disadvantage over the local post lalo na if you buy box sets or heavy dvd's or gift sets.  I settle for direct shipping if I buy box sets or gift sets.
yup, thanks sir baby, i made sure before the last page that it is 1 shipment.  Sinacrifice ko na yung ibang Blu-ray titles that were part of a split shipment (maybe coming form different shipment location).   I hope JAC will charge me under $29.  Thats the amount Amzon is charging me for direct shipment.  Im from angeles city but I am attending weekend seminars in greenhills so I took advantage and see if JAC will make it easier for me.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Oct 16, 2007 at 05:14 PM
Amazon prime (free trial only folks) is fast...

Hehe... akala ko ako lang ang nag "free trial" ng Amazon Prime. Yeah, the service is impressive. I signed up for the free trial since I bought a couple of digital cameras and accessories, and my cousin who was coming to the Philippines was leaving the States in five days, and I was too barat to pay for overnight shipping.  ;D

You can actually go to your control panel and already select "Do not automatically renew" in your Amazon Prime options, and it'll expire automatically after the three month trial period, so you don't accidentally get billed for the next year. Mine just expired this week.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Oct 16, 2007 at 06:16 PM
nagtrial din ako ng amazon prime earlier this year and its very very fast! ingat lang kayo to make sure na sigurado na kayo sa order nyo kasi sometimes pagclick nyo pa lang ng place order, items shipping soon na agad ang status  :o you won't have a chance to change your order na
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Oct 16, 2007 at 08:16 PM
Btw.  I just got home and was surprised that my October 1, 2007 shipment via PBIMEX arrived and the postman delivered it today without any charges.  it's a 2 disc dvd that was shipped separately from an original order.  That was fast for a AM-PBIMEX shipping method.  15 days to be exact.  The package was postmarked Oct. 16.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 16, 2007 at 08:58 PM
my Oct 3 shipped order just arrived today, via royale logistics, nauna pa sa order ko na october 1.....cguro via PBIMEX yun....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 17, 2007 at 04:54 PM
earlier today i picked up my Sept 21 shipped via IMEX (AM trackiing)  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Compaq on Oct 17, 2007 at 08:26 PM
In my experience, basta isang item lang sigurado amazon will ship it thru USPS with that AM tracking code. It happened to me when I ordered 2 blu-rays & they had to split it into 2 shipments both with AM tracking code. Up to now hindi pa dumarating. I already got the replacement, this time 2 blu-rays in one shipment with GM tracking thru Royale Logistics. So I always order a minimum of 2 items..

What will happen to the original order once they arrived?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Oct 17, 2007 at 09:58 PM
What will happen to the original order once they arrived?

I will have to return it to amazon or ask them to credit it on my credit card. Unfortunately up to now they haven't arrived yet. This is the first time my order got lost since I started ordering from amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Oct 19, 2007 at 08:49 PM
My latest shipment shipped to Philpost Makati:

Ship Date: September 27, 2007
Arrival Date: Oct 19, 2007
Duration: 22 days
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 24, 2007 at 02:59 PM
I have two shipments dated Oct 1 and Oct 5, NADA pa...and nakukulitan na post office sa akin, coz I have been frequenting them lately...I bet IMEX na nman ito.   :-[

On the other hand, a Oct 17 order I coursed through JAC, im expecting to get tomorrow or Friday....  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Oct 24, 2007 at 03:05 PM
my latest single set order shipped October 23 bears a GM tracking code... thank god!

hopefully it gets here in 2 weeks time  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Oct 25, 2007 at 06:30 PM
nagtrial din ako ng amazon prime earlier this year and its very very fast! ingat lang kayo to make sure na sigurado na kayo sa order nyo kasi sometimes pagclick nyo pa lang ng place order, items shipping soon na agad ang status  :o you won't have a chance to change your order na

You can turn-off your one-click option on your account page to avoid accidentally ordering items you don't want.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aeris30 on Oct 25, 2007 at 06:33 PM
My order shipped last Oct 17. arrived at Royale Logistics last night (1 week), now awaiting delivery tomorrow :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Oct 27, 2007 at 07:01 PM
Amazon.com now have a new face: :)
http://www.amazon.com/gp/events/gno/103-0364783-5425473

I ordered at amazon.co.ca or at amazon Canada.  It was shipped last July 25, 2007 and arrived October 19, 2007.  Almost 3 months.  ???

Ordered also from Amazon.com via AMZ tracking or PBIMEX shipped last OCT 1, 2007.  It was split into 2 shipments.  One arrived last Oct 12, 2007 and the other one arrived last Oct 19, 2007.  Not bad.

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Oct 27, 2007 at 10:44 PM
I have two shipments dated Oct 1 and Oct 5, NADA pa...and nakukulitan na post office sa akin, coz I have been frequenting them lately...I bet IMEX na nman ito.   :-[

On the other hand, a Oct 17 order I coursed through JAC, im expecting to get tomorrow or Friday....  ;D
Wala pa rin....I only have a two day window next week, on the 30th and 31st.....I hope they do arrive in time for the break.  Buti pa order routed to JAc nakuha ko na...mas mura pa.  ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 05, 2007 at 01:46 PM
Ordered also from Amazon.com via AMZ tracking or PBIMEX shipped last OCT 1, 2007.  It was split into 2 shipments.  One arrived last Oct 12, 2007 and the other one arrived last Oct 19, 2007.  Not bad.

bro james, that was fast for an AM shipment  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Henry on Nov 06, 2007 at 10:51 AM
Buyers of amazon.com, BEWARE.  I bought three watches from amazon.com directly, not from their secondary seller.  One of the watches they send is an USED one.  So many telltale signs: the box is dirty, the bracelet has many scratches, the plastic sticker at the back of the watch is removed, the bracelet has been resized, the removed links is missing two screws, the tag of the watch is missing, the plastic protective covering of the bracelet is removed.

Right now I'm taking up my issue with them and it's not resolve yet.  I told them I will not pay for the return shipping from the Philippines to them because I have already paid $30++ just to have the package send to the Philippines.  They send me a mailing label for free return shipping if the item will be mailed in the United States and stated that the returned item should be in sellable condition or I will only get partial return.  The watch costs only $45.12.  The return shipping charge will cost me $30++.  And now, they will only give me partial refund for sending the "unsellable condition item" in the first place.

Has this happened to anyone before?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: wickedmonicker on Nov 06, 2007 at 11:04 AM
I've never experienced anything like that from Amazon and i always buy from them.. but i usually just buy dvds so...

but they are very pleasantly accomodating usually.. and i hope you get your refund or even just the store credit...

maybe you should have just said your item didn't reach you hehehehe  ;) ;) ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Nov 09, 2007 at 12:43 PM
How long does Amazon.com normally take in processing refunds?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Nov 09, 2007 at 01:53 PM
The fastest that I've experienced is 2 days and none was beyond 1 week.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Nov 09, 2007 at 04:33 PM
I just placed an order with amazon.co.uk for the first time today. Hope I get the package safe and sound.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Nov 12, 2007 at 04:36 PM
Well my credit card refund has been processed on AMazon.com's side. However I don't see it in my online statement yet. Perhaps in a few days I will see it reflected.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 14, 2007 at 11:10 AM
recently placed a 3-set set order shipped nov 9, unfortunately amazon split them into 2 shipments  :P

2 sets via DHL (GM)  ;D
1 set via PBIMEX (AM)  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Marl☆1 on Nov 14, 2007 at 01:52 PM
recently placed a 3-set set order shipped nov 9, unfortunately amazon split them into 2 shipments  :P

2 sets via DHL (GM)  ;D
1 set via PBIMEX (AM)  :'(

Oh oh... aren't you disadvantaged bro when they split your package in terms of costs?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 14, 2007 at 01:55 PM
Oh oh... aren't you disadvantaged bro when they split your package in terms of costs?

charges remains the same even if they split the shipment  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Nov 14, 2007 at 08:56 PM
Got my package at our local post.  It was shipped via PBIMEX last Oct. 23, 2007 and was received last Nov 5 at our local post.  Just got it today kasi free time ko ngayon.  Not bad for PBIMEX.  It seems that they are fast now compared a few months ago.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 15, 2007 at 10:14 AM
bro james, this holiday season we may expect delays from our POs?

Amazon shipments i think comes earlier than we expect, problem maybe the transition from the PO's sorting station to our local POs.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Nov 15, 2007 at 11:11 AM
Medyo may delay but it's not that long.  For the past years pag Royale Logistics halos parehas lang like regular season.  In P.O. however delays are 1 to 2 weeks but usualy its the same.  Wala na kasi masyadong nagoorder like years back.  You're probably right.  Problem may be at out local sorting procedure.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Nov 16, 2007 at 10:58 AM
Latest shipment (Partial shipment 1 of 2):

Carrier: Royale
Ship date: October 29
Recieve date: Nov 16
Duration: 18 days
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 19, 2007 at 09:49 AM
Bad news for Ortigas based members  :-\

I just got word from Royale that they no longer cover the area.  :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Nov 19, 2007 at 10:44 AM
Guess I'm not affected since I'm already using JAC.

Anyway, did they specify the reason why?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Nov 19, 2007 at 11:02 AM
person i talked to didn't know the reason  :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Nov 21, 2007 at 11:43 AM
Yahoo! My 1st order from amazon.co.uk arrived today! Shipped last Nov. 10...Paid P35 for it at the P.O.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Nov 21, 2007 at 05:23 PM
Impressive Royale Logistics!!  Got my package after 7 days!!!` ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Nov 22, 2007 at 10:18 AM
Latest partial shipment (2 of 2)

Carrier: Philpost
Ship Date: October 31, 2007
Arrival Date: November 19, 2007
Duration: 19 days
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Nov 22, 2007 at 11:52 AM
My Nov 20 order from amazon.com hasn't been shipped yet...Nov 23-24 estimated shipping date even if the items are in stock...Thanksgiving backlog?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Nov 22, 2007 at 04:49 PM
Darn! they split my orders in two...but shipped on the same date..One has a GM tracking, the other AM...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vicsotto on Nov 23, 2007 at 06:30 PM
question. i ordered at amazon yesterday, then i cancel it now.are they gonna charge me sa credit card? thnks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Nov 23, 2007 at 06:32 PM
question. i ordered at amazon yesterday, then i cancel it now.are they gonna charge me sa credit card? thnks
no. they only charge once it ships, but the fact that you were able to cancel means it didnt.  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vicsotto on Nov 23, 2007 at 06:33 PM
ok thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: tonedeaf on Nov 23, 2007 at 06:46 PM
If there is a price drop after a few days, can I ask for a rebate or something? How do I go about it? ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Nov 23, 2007 at 06:58 PM
pwede if its a price drop. they have price protection for up to a month after purchase. pero in my experience pag promo or sale hindi nilia inohonor. just send them an email thru their help department
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: tonedeaf on Nov 24, 2007 at 03:13 PM
^i e-mailed customer service. i got a refund of US$20 for  my order  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Nov 24, 2007 at 08:46 PM
I also got a refund since I was charged $18.98 on my initial order but the price dropped to $9.99.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 10, 2007 at 10:29 AM
recently placed a 3-set set order shipped nov 9, unfortunately amazon split them into 2 shipments  :P

2 sets via DHL (GM)  ;D
1 set via PBIMEX (AM)  :'(

My DHL (GM) packaged arrived earlier than expected, however  :-\

My PBIMEX (AM) package with an ETA Nov 29 hasn't arrived yet & I suspect that it is lost already.  I emailed Amazon Customer Service & opted to ask for a replacement, they charged my CC $30.47 for the replacement (inclusive S/H), original package costed $18.14 only, they confirmed that they will refund back the $30.47 in 5 working days.

The increase of $12.33 from the original amount is caused by their shift to the original Standard International Shipping to Expedited International Shipping, which cut down the ETA to 10 days.

This is my first time for this kind of transaction, from your experience, do they really refund the charging in 5 working days?

TIA



 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Dec 10, 2007 at 10:49 AM
Don't worry bro, if Amazon said they'll refund it, they surely will. And most of the time its less than 5 working days ;)  I get this a lot because Amazon keeps on changing my shipping option to "Ship items as they become available" if one of the items is a preorder. Although I prefer if they'll just decrease the shipping balance, because as we know the dollar conversion in our credit cards is way different during debit and credit.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 10, 2007 at 10:53 AM
thanks bro rniverson  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Dec 14, 2007 at 03:12 PM
Maybe someone has posted this observation before, but this thread is so long ...

I just received 3 packages which I ordered from Amazon, through Johnny Air, all electronics. One of them was purchased directly from Amazon while the other 2 were through third-party sellers.

I had to pay a huge amount of shipping (to JAC) for the item which was purchased directly from Amazon, because they put the boxed item inside an even bigger box. The problem is that I got charged almost double the shipping cost because of the increase in volume.

The other 2 items came from third party sellers and they just sent the original box. Kaya ang baba sobra ng shipping costs.

My lesson: If you are buying electronics items from Amazon and shipping to Manila via JAC or some other forwarder, it's better to purchase from third-party vendors at Amazon, and not from Amazon directly. Anyhow, Amazon still guarantees purchases from third parties. Besides, ang bilis din talaga ng shipments ng third-party vendors.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 14, 2007 at 03:58 PM
a package shipped Nov 26 (GM) arrived yesterday, Dec 13 to a Bulacan address(17 days)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Thunderball on Dec 20, 2007 at 02:59 AM
how can you tell kung GM or AM yung package nyo? when i make an amazon order, di ko alam kung saan ko makikita kung GM or AM yung akin. i always use standard shipping. pang-expedited or priority shipping lang ba may ganyang code?

thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brummie on Dec 20, 2007 at 10:21 AM
^^ Every time you place you order you get an email form Amazon.com confirming your order. It's in that e-mail where you will find the info on what carrier is handlinbg your order.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 21, 2007 at 04:18 PM
A replacement package shipped on Dec 10 via (GM) expedited shipping arrived last Wednesday, Dec 19. (9 days)   ;D

however i picked it up at Royale Log in Tunasan, Munti (i was in the area anyway). 

+ 3-4 days if thru post office
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vp_ortiz on Dec 28, 2007 at 03:20 AM
Hi guys, I recently ordered DVDs from Amazon and was shipped using Expedited Internaitonal Shipping. I was giving a tracking number that starts with "GM", is there any to track on where my package is? The confirmation email sent to me only gave me the tracking number.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Dec 28, 2007 at 08:47 AM
Based from my experience, there's no difference between Standard and Expedited shipment mode if delivery address is in the Phils. It will still pass thru Royale Logistics given the GM code and the tracking number provided by Amazon is useless if you're looking for ways to track it online.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Dec 28, 2007 at 08:49 AM
Based from my experience, there's no difference between Standard and Expedited shipment mode if delivery address is in the Phils. It will still pass thru Royale Logistics given the GM code and the tracking number provided by Amazon is useless if you're looking for ways to track it online.
wala nga.  meron pa rin delay kahit expedited.   learned from it first hand. :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Dec 28, 2007 at 09:11 AM
From my limited experience, expedited shipping is faster, provided you pickup the package from Royale Logistics.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 16, 2008 at 02:38 AM
Forgive me for asking, Im new to all these. Getting movie discs from Amazon, mas OK ba if thru JAC? Are the infamous import fees still at large?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vp_ortiz on Jan 17, 2008 at 11:30 AM
hi guys, i ordered a dvd from amazon nov 15th and the expected arrival date was dec 18th (by standard international shipping)... however, by dec 24th my shipment didn't arrive so i immediately told amazon and they sent a replacement shipment via expedited shipping (shipped dec 24th and will arrive jan 5th)... but the shipment still didn't arrive. i told them and they refunded the charges made to my cc.

yesterday, i was surprised that my replacement shipment arrived (jan 16th). now, i have to tell amazon again to charge my cc again since my shipment actually did arrive. though medyo hassle ok lang. pero somehow i'm tempted not to tell them that the package arrived (syempre with all the hassle) pero i think they have a way of knowing that their shipment arrived at the destination so sinabi ko na lang. i'm awaiting for their reply now.. sana hindi na lang ako i-charge...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 17, 2008 at 02:58 PM
hi guys, i ordered a dvd from amazon nov 15th and the expected arrival date was dec 18th (by standard international shipping)... however, by dec 24th my shipment didn't arrive so i immediately told amazon and they sent a replacement shipment via expedited shipping (shipped dec 24th and will arrive jan 5th)... but the shipment still didn't arrive. i told them and they refunded the charges made to my cc.

yesterday, i was surprised that my replacement shipment arrived (jan 16th). now, i have to tell amazon again to charge my cc again since my shipment actually did arrive. though medyo hassle ok lang. pero somehow i'm tempted not to tell them that the package arrived (syempre with all the hassle) pero i think they have a way of knowing that their shipment arrived at the destination so sinabi ko na lang. i'm awaiting for their reply now.. sana hindi na lang ako i-charge...

Better tell them. Its the right thing to do, esp. since they send two times and its not their fault to begin with.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jeyps11_c on Jan 17, 2008 at 03:06 PM
I just saw this thread...and forgive me if this has been asked.

So Amazon will ship to the Philiippines (I'm talking about BR movies and PS3 games). How much is the shipping cost on the average?
By the way, are we talking about Amazon US or UK?

Thanks.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 17, 2008 at 03:16 PM
I just saw this thread...and forgive me if this has been asked.

So Amazon will ship to the Philiippines (I'm talking about BR movies and PS3 games). How much is the shipping cost on the average?
By the way, are we talking about Amazon US or UK?

Thanks.

US for most anyway. And yes they ship those. Average, I checked mga 5-7 BR discs, $20 on regular shipping. Up to $45-55 for 2 days.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jan 17, 2008 at 03:17 PM
Better tell them. Its the right thing to do, esp. since they send two times and its not their fault to begin with.

I agree....also this would give you "pogi" point with amazon.  Furthermore this would not only benefit you but help the country as a whole as Amazon would view our country as honest.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vp_ortiz on Jan 17, 2008 at 07:19 PM
I agree....also this would give you "pogi" point with amazon.  Furthermore this would not only benefit you but help the country as a whole as Amazon would view our country as honest.

thanks for the input guys. anwyays, ive already sent them an email. so antay ko na lang anu sasabihin nila.


UPDATE:

After sending them an email informing them that my package finally arrived, here's the email that I got:


Thank you for writing to Amazon.com to let us know that your package arrived safely. We hope you enjoy your order.

I am sorry to hear about the problem you experienced with your shipment and please accept my sincere apology for the late delivery.

As the result is of our error we will not charge your credit card, you can keep the item with you with free of cost.

We are very sorry for any inconvenience this may have caused you. We appreciate your business and hope that you will give us the chance to serve you better in the future.

Thank you for shopping at Amazon.com.


Hehe at least I get something for telling the truth :-)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 19, 2008 at 10:13 AM
WOW! daya. LOL! If the original shipment arrives, give it to us for further good karma!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 19, 2008 at 11:29 AM
Guys, lately ba, meron paring custom tax fee?

And is this for fast delivieries ba(Fed Ex, DHL, etc.) or kasali din sa local post office?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 19, 2008 at 11:38 AM
thanks for the input guys. anwyays, ive already sent them an email. so antay ko na lang anu sasabihin nila.


UPDATE:

After sending them an email informing them that my package finally arrived, here's the email that I got:


Thank you for writing to Amazon.com to let us know that your package arrived safely. We hope you enjoy your order.

I am sorry to hear about the problem you experienced with your shipment and please accept my sincere apology for the late delivery.

As the result is of our error we will not charge your credit card, you can keep the item with you with free of cost.

We are very sorry for any inconvenience this may have caused you. We appreciate your business and hope that you will give us the chance to serve you better in the future.

Thank you for shopping at Amazon.com.


Hehe at least I get something for telling the truth :-)

Same happened with my order last November.. It pays to tell the truth..  ;D ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jan 19, 2008 at 12:09 PM
thanks for the input guys. anwyays, ive already sent them an email. so antay ko na lang anu sasabihin nila.


UPDATE:

After sending them an email informing them that my package finally arrived, here's the email that I got:


Thank you for writing to Amazon.com to let us know that your package arrived safely. We hope you enjoy your order.

I am sorry to hear about the problem you experienced with your shipment and please accept my sincere apology for the late delivery.

As the result is of our error we will not charge your credit card, you can keep the item with you with free of cost.

We are very sorry for any inconvenience this may have caused you. We appreciate your business and hope that you will give us the chance to serve you better in the future.

Thank you for shopping at Amazon.com.


Hehe at least I get something for telling the truth :-)

Good job!!!  Eh di malakas ka na ngayon sa amazon..... ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Marl☆1 on Jan 19, 2008 at 12:31 PM
thanks for the input guys. anwyays, ive already sent them an email. so antay ko na lang anu sasabihin nila.

UPDATE:

After sending them an email informing them that my package finally arrived, here's the email that I got:

Thank you for writing to Amazon.com to let us know that your package has arrived safely. We hope you enjoy your order.

I am sorry to hear about the problem you experienced with your shipment and so please accept my our sincere apology apologies for the late delivery.

As the result is of our of this error we will not charge your credit card, and you can keep the item with you with free of cost charge.

We are very sorry for any inconvenience this may have caused you. We appreciate your business and hope that you will give us the chance to serve you better in the future.

Thank you for shopping at Amazon.com.

Hehe at least I get something for telling the truth :-)

Hi bro, good for you  ;)  Good karma indeed.

On the letter, sorry am not an English prof or anything, but just can't help noticing the basic grammar errors in their response (highlighted in blue above).   I reckon these aren't just plain typos cause some sentence fragments were just 'off.'  Just to share as well, I called Amazon using their international number yesterday and guess what, I (fortunately) ended up talking to a Filipino customer service rep (CSR)...IN THE PHILIPPINES.  Well it's no secret of course that most of the CSR arm of the international firms contract the Phils given the lower operating costs down here (good for us given that this gave rise to the call center 'boom' in the country).  Well this CSR said they are not allowed to talk in Tagalog so we did converse in yankee speak, with international toll rates to boot for a call re-diverted to the Phils somewhere in QC.  ;)

Anyway having said that (this is the fun & mind-boggling part, drumroll please)... don't you think the e-mail was likewise sent 'on behalf of Amazon.'  It doesn't even look like a 'template' response but more like personally crafted (the fact he used '...pls accept my...apology), which is unlikely for an international firm to take a singular person point of view in these types of communications.  Hmmm, makes you wonder - he may be a fellow countryman.  ::)  Don't get me wrong, I love the kind act that they did - the syntax of the letter just threw me "off," which is supposedly coming from this big US company.  Hehe... just my personal comment guys, no offense to Amazon or anybody else in this forum.  ;)  Thanks for indulging me.  ;D

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 19, 2008 at 12:38 PM
Hi bro, good for you  ;)  Good karma indeed.

On the letter, sorry am not an English prof or anything, but just can't help noticing the basic grammar errors in their response (highlighted in blue above).   I reckon these aren't just plain typos cause some sentence fragments were just 'off.'  Just to share as well, I called Amazon using their international number yesterday and guess what, I (fortunately) ended up talking to a Filipino customer service rep (CSR)...IN THE PHILIPPINES.  Well it's no secret of course that most of the CSR arm of the international firms contract the Phils given the lower operating costs down here (good for us given that this gave rise to the call center 'boom' in the country).  Well this CSR said they are not allowed to talk in Tagalog so we did converse in yankee speak, with international toll rates to boot for a call re-diverted to the Phils somewhere in QC.  ;)

Anyway having said that (this is the fun & mind-boggling part, drumroll please)... don't you think the e-mail was likewise sent 'on behalf of Amazon.'  It doesn't even look like a 'template' response but more like personally crafted (the fact he used '...pls accept my...apology), which is unlikely for an international firm to take a singular person point of view in these types of communications.  Hmmm, makes you wonder - he may be a fellow countryman.  ::)  Don't get me wrong, I love the kind act that they did - the syntax of the letter just threw me "off," which is supposedly coming from this big US company.  Hehe... just my personal comment guys, no offense to Amazon or anybody else in this forum.  ;)  Thanks for indulging me.  ;D



LOL! Good point.

NOW, will someone please answer my queries in my previous post!!!  >:(   ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vp_ortiz on Jan 19, 2008 at 10:38 PM
Hi bro, good for you  ;)  Good karma indeed.

On the letter, sorry am not an English prof or anything, but just can't help noticing the basic grammar errors in their response (highlighted in blue above).   I reckon these aren't just plain typos cause some sentence fragments were just 'off.'  Just to share as well, I called Amazon using their international number yesterday and guess what, I (fortunately) ended up talking to a Filipino customer service rep (CSR)...IN THE PHILIPPINES.  Well it's no secret of course that most of the CSR arm of the international firms contract the Phils given the lower operating costs down here (good for us given that this gave rise to the call center 'boom' in the country).  Well this CSR said they are not allowed to talk in Tagalog so we did converse in yankee speak, with international toll rates to boot for a call re-diverted to the Phils somewhere in QC.  ;)

Anyway having said that (this is the fun & mind-boggling part, drumroll please)... don't you think the e-mail was likewise sent 'on behalf of Amazon.'  It doesn't even look like a 'template' response but more like personally crafted (the fact he used '...pls accept my...apology), which is unlikely for an international firm to take a singular person point of view in these types of communications.  Hmmm, makes you wonder - he may be a fellow countryman.  ::)  Don't get me wrong, I love the kind act that they did - the syntax of the letter just threw me "off," which is supposedly coming from this big US company.  Hehe... just my personal comment guys, no offense to Amazon or anybody else in this forum.  ;)  Thanks for indulging me.  ;D



onga noh, you have a point... hehe kahit gramatically challenged yung nagsulat nun, ok lang sakin. at least i got my shipment for free.. medyo malaki din yung bill eh.

regarding the post above, i really have no idea about customs tax... so can anyone can answer it bago magwala yung poster? (joke lang... )
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jan 20, 2008 at 07:50 AM
I just saw this thread...and forgive me if this has been asked.

So Amazon will ship to the Philiippines (I'm talking about BR movies and PS3 games). How much is the shipping cost on the average?
By the way, are we talking about Amazon US or UK?

Thanks.
Blu-ray movies yes.  But PS3 games no.   You can use playasia.com for PS3 games.   Amazon rates for our country is $4.99 per shipment and $3.99 per title.   Thats Amazon US.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: alx on Jan 21, 2008 at 02:58 PM
Guys, lately ba, meron paring custom tax fee?

And is this for fast delivieries ba(Fed Ex, DHL, etc.) or kasali din sa local post office?

bro, kapag local post office may tax!!

not sure with fedex...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 21, 2008 at 03:08 PM
Yeah there is in Fedex, someone I know had to pay P2,000+ for something he ordered online.

Anyway, I saw some post here claiming they paid only the usual 35 pesos thru postal office. Oh well, Ill just use JAC I guess.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 21, 2008 at 03:14 PM
Yeah there is in Fedex, someone I know had to pay P2,000+ for something he ordered online.

Anyway, I saw some post here claiming they paid only the usual 35 pesos thru postal office. Oh well, Ill just use JAC I guess.

If the total purchase is less than 50 USD usually wala na tax.. If more than that depends on the postal officer if i charge ka nya.. I had packages worth 80 USD before pero wala na man tax.  Basta pagdating mo sa post office window, smile ka agad.. wag naka simangot.. hehehe..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Jan 21, 2008 at 10:17 PM
If the total purchase is less than 50 USD usually wala na tax.. If more than that depends on the postal officer if i charge ka nya.. I had packages worth 80 USD before pero wala na man tax.  Basta pagdating mo sa post office window, smile ka agad.. wag naka simangot.. hehehe..

LOL! Many thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jeyps11_c on Jan 23, 2008 at 02:23 AM
Quote
Blu-ray movies yes.  But PS3 games no.   You can use playasia.com for PS3 games.   Amazon rates for our country is $4.99 per shipment and $3.99 per title.   Thats Amazon US.

I'll think I'll just have it delivered to my sister and get it when I visit her.
Most of the titles I am thinking of ordering I have watched anyways.
I just want them on BR. Mahal din pala.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: djdeejay on Mar 01, 2008 at 11:52 AM
excited na ko sa order ko...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Mar 03, 2008 at 12:54 PM
Yeah there is in Fedex, someone I know had to pay P2,000+ for something he ordered online.

Anyway, I saw some post here claiming they paid only the usual 35 pesos thru postal office. Oh well, Ill just use JAC I guess.

the last time i bought from amazon was in 2000, this are my experiences with them.

1. beegees concert dvd, it did not arrived for 2 months, i emailed amazon and just like marl, they resend another one, and surprise! both arrived almost the same after a month, so the original order came after 3 months and the second in a month, i used the ordinary shipping. thing is, when i emailed them they also apologized and said i can keep the extra copy of the dvd. the packages arrived in manila post office malate branch (remedios st), when i went to the post office branch, they taxed me for the two packages! buti nalang libre na yung isa kaya i ended up still ahead.  ;)

2. when i bought the eagles concert dvd, this was also in year 2000, my friend in tarlac told me to send it to him since he knows someone in their post office. so i had it shipped to his house in tarlac. and when we pick it up in two months (nasanay na ako, did not panic and just waited for it to arrive), i paid the customary 30 pesos for the release, and what the post guy said was, anything within $100 they don't charge anything. that is why i hate the manila post guy more since the beegees dvds that came in two separate packages did not amount to 30$ each then. corrupt talaga.

3. after a long while, i purchased some bluray's in their last buy two get one promo this 2008, but since i was not sure if they will still ship to the philippines, i had it shipped to my sister's house in california, she is coming home in this end march.

so now, after reading the latest about amazon, it seems nothing has change. so my advise is if its going to be shipped to metro manila, you run the risk of the unscrupulous post/custom guy. i know i can't use ours (malate branch) because i'm pretty sure the old guy is still there after 8 years or replace by another corrupt one. but i can use my tarlac connection. so for guys who have tried it and their post guys lets them get the goods without taxes, i guess it safe to continue. for those who got taxed, mas ok talaga sa province, mas mababait pa tao dun.  ;D

hope my story helps.  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Mar 03, 2008 at 01:33 PM
the last time i bought from amazon was in 2000, this are my experiences with them.

1. beegees concert dvd, it did not arrived for 2 months, i emailed amazon and just like marl, they resend another one, and surprise! both arrived almost the same after a month, so the original order came after 3 months and the second in a month, i used the ordinary shipping. thing is, when i emailed them they also apologized and said i can keep the extra copy of the dvd. the packages arrived in manila post office malate branch (remedios st), when i went to the post office branch, they taxed me for the two packages! buti nalang libre na yung isa kaya i ended up still ahead.  ;)

2. when i bought the eagles concert dvd, this was also in year 2000, my friend in tarlac told me to send it to him since he knows someone in their post office. so i had it shipped to his house in tarlac. and when we pick it up in two months (nasanay na ako, did not panic and just waited for it to arrive), i paid the customary 30 pesos for the release, and what the post guy said was, anything within $100 they don't charge anything. that is why i hate the manila post guy more since the beegees dvds that came in two separate packages did not amount to 30$ each then. corrupt talaga.

3. after a long while, i purchased some bluray's in their last buy two get one promo this 2008, but since i was not sure if they will still ship to the philippines, i had it shipped to my sister's house in california, she is coming home in this end march.

so now, after reading the latest about amazon, it seems nothing has change. so my advise is if its going to be shipped to metro manila, you run the risk of the unscrupulous post/custom guy. i know i can't use ours (malate branch) because i'm pretty sure the old guy is still there after 8 years or replace by another corrupt one. but i can use my tarlac connection. so for guys who have tried it and their post guys lets them get the goods without taxes, i guess it safe to continue. for those who got taxed, mas ok talaga sa province, mas mababait pa tao dun.  ;D

hope my story helps.  :D

Many thanks! I appreciate it indeed.

Im from Cebu though, so it MIGHT be different here. I got books from US with the 35 pesos payment lang. Havent tried movies pa. The last time I ordered BR was thru JAC. A friend of mine ordered some DVDs before though, 3 days shipping - FedEx charged him 2k +.

Ill probably just continue using JAC, I cant wait 2 months unlike you! lol
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Mar 14, 2008 at 08:47 AM
My order from Amazon which was shipped last feb 18 with AM tracking code finally arrived at the PO yesterday. Paid p35 for it. $20 value for a vinyl LP order (shipping included)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sweetmisery on Mar 26, 2008 at 04:17 AM
My order from Amazon which was shipped last feb 18 with AM tracking code finally arrived at the PO yesterday. Paid p35 for it. $20 value for a vinyl LP order (shipping included)

Standard shipping? 1 month plus huh? Too long for me, kasi I have no patience for such, and I get too excited. lol. Rather stick with JAC.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Mar 26, 2008 at 08:27 AM
1 month plus huh? Too long for me, kasi I have no patience for such, and I get too excited. lol. Rather stick with JAC.

Hehe I can certainly understand that. Balik Bayan box will take even longer ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: don on Apr 18, 2008 at 11:39 AM
Hi guys! I just want to share my experience re: ordering BD titles on Amazon.com

I ordered 2 BD titles (galapagos, dve hd)  shipped last April 1 (standards shipping $12.97) and it was delivered to my office today. Total cost is $48.87 no tax, no fees.... The delivery estimate is on the 1st of May pa... kaya i'm so happy that it arrived 2 weeks early hehehe :) (received by the PO last April 15 - Laguna)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: darkgemini87 on Apr 19, 2008 at 05:27 PM
Kakapagod pala mag hintay kung pinapadala dito....
Ang ginagawa ko ay ang mama ko ang pinapaorder doon sa new york tapos padala niya dito...hehehe...
wala din kasi ako credit card... ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jekoy on Apr 29, 2008 at 04:02 AM
ano-anong cities ba ang sinasakupan ng royal logistics?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Apr 30, 2008 at 09:45 AM
currently they only service Makati, they used to include Ortigas before
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Apr 30, 2008 at 11:30 AM
ano-anong cities ba ang sinasakupan ng royal logistics?

It covers Davao City as well..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Heist on May 01, 2008 at 09:51 PM
Warning: Las Pinas PO ==> Lots Of Sharks <===

Had very Bad Experiences . We had to Dole out Php 500 under the table fees everytime.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jiggs84 on May 05, 2008 at 10:27 AM

i have read in some areas here that you can order from Amazon and then ship through Johnny Air Cargo.
1. how is this possible?
2. do we have a choice of courier or is it Amazon who assigns?
3. is this the cheaper route?

if this is via the courier - then we dont pay any taxes right? just the shipping fee?

would appreciate info as i have not bought from Amazon... but im thinking...
TIA
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on May 05, 2008 at 10:43 AM
i have read in some areas here that you can order from Amazon and then ship through Johnny Air Cargo.
1. how is this possible?
2. do we have a choice of courier or is it Amazon who assigns?
3. is this the cheaper route?

if this is via the courier - then we dont pay any taxes right? just the shipping fee?

would appreciate info as i have not bought from Amazon... but im thinking...
TIA

Yes you can order from Amazon and send it to JAC in NY.  Just register with JAC here in the Philippines.  If you want it sent straight to the PHilippines, then Amazon will assign their preferred courier.  JAC is cheaper and faster but not for bulky items.  If you use JAC as the courier, there is no customs tax to be paid.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jiggs84 on May 05, 2008 at 11:26 AM

thanks sir.
how much is estimate cost of shipping it to the philippines.
say for 2 or 3 dvds?
for blu-ray, is it still cheaper doing this than from local stores?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on May 05, 2008 at 11:29 AM
thanks sir.
how much is estimate cost of shipping it to the philippines.
say for 2 or 3 dvds?
for blu-ray, is it still cheaper doing this than from local stores?

Via JAC? around $17.00

I think much cheaper if you have it sent straight to your address.  You can eyeball the price once you check out the items.  for 2 to 3 DVDs, around $12 yata. 

Definitely cheaper buying BD in AMAZON than buying it here..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: don on May 05, 2008 at 01:41 PM
Via JAC? around $17.00

I think much cheaper if you have it sent straight to your address.  You can eyeball the price once you check out the items.  for 2 to 3 DVDs, around $12 yata. 

Definitely cheaper buying BD in AMAZON than buying it here..

i agree. :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stryder on May 14, 2008 at 02:53 PM
Yes you can order from Amazon and send it to JAC in NY.  Just register with JAC here in the Philippines.  If you want it sent straight to the PHilippines, then Amazon will assign their preferred courier.  JAC is cheaper and faster but not for bulky items.  If you use JAC as the courier, there is no customs tax to be paid.
last week i ordered (my first time) from Amazon 3 BDs with a total cost of $97.86 (inclusive of priority shipping cost)...the package was delivered by DHL yesterday but i have to pay P2,400.00 of custom duties to the courier as evidenced by custom assessment..wow! can't do anything about it but pay up...so, how do i register with JAC here in the philippines - for me to be able to avoid paying custom duties?

i do order from yesasia and hivizone also, but i claim the package from our local post office after paying P20-P30 lang?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on May 14, 2008 at 05:06 PM
last week i ordered (my first time) from Amazon 3 BDs with a total cost of $97.86 (inclusive of priority shipping cost)...the package was delivered by DHL yesterday but i have to pay P2,400.00 of custom duties to the courier as evidenced by custom assessment..wow! can't do anything about it but pay up...so, how do i register with JAC here in the philippines - for me to be able to avoid paying custom duties?

i do order from yesasia and hivizone also, but i claim the package from our local post office after paying P20-P30 lang?

You can probably contact these numbers on how to go about registration:

812-47-02 / 813-72-27 or 817-29-89

OR E-MAIL at :
  [email protected]
  [email protected]
  [email protected]
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stryder on May 16, 2008 at 07:02 PM
thanks bro for the heads up...already got in touch with JAP and will see how this will turn out....already ordered from amazon - with shipment directed to JAP New York address...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: belleblushes on May 20, 2008 at 03:14 PM
hi i'm new here, i'm thinking of buying books in amazon, but just want to ask few questions first, hope someone can help, if i buy something at amazon using my visa credit card, will the amount be automatically converted in peso when it appears in my statement of billing? or i have to pay in dollars? thanks. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on May 20, 2008 at 03:53 PM
hi i'm new here, i'm thinking of buying books in amazon, but just want to ask few questions first, hope someone can help, if i buy something at amazon using my visa credit card, will the amount be automatically converted in peso when it appears in my statement of billing? or i have to pay in dollars? thanks. :)

Amazon will bill you in dollars. Your credit card company will bill you in dollars or pesos, depending on the type of card you have and the arrangement with the credit card company.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on May 20, 2008 at 04:49 PM
hi i'm new here, i'm thinking of buying books in amazon, but just want to ask few questions first, hope someone can help, if i buy something at amazon using my visa credit card, will the amount be automatically converted in peso when it appears in my statement of billing? or i have to pay in dollars? thanks. :)

if its a local credit card, the price you bought from amazon in dollars will be reflected and beside it the exchange rate the credit card's bank (citi, bdo, security) assessed you with during the bill was posted, then the peso equivalent of the purchase.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jun 03, 2008 at 08:13 AM
Bad trip, just confirmed today when my dirty harry bd series shipped out to JAC NY.. Yup amazon is starting to charge sales tax on orders to New York. I was charged 7 plus dollars for this. Hay naku.. Times are hard pa naman right now. This will definitely make me relax on my hidef purchases and just wait nalang for great deals. Great super deals like last year are over ( no tax, free shipping, additional 10 percent discount ) Man what a big difference.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jun 03, 2008 at 08:39 AM
Yup amazon is starting to charge sales tax on orders to New York. This will definitely make me relax on my hidef purchases and just wait nalang for great deals. Great super deals like last year are over ( no tax, free shipping, additional 10 percent discount ) Man what a big difference.

No good...with tax & no 10% promo it's discouraging to order that frequent. Yes, I agree...will wait for the "sale or deal" period na lang  :-[

Good thing there's HD download as substitute. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jay2 on Jun 03, 2008 at 10:19 AM
Bad trip, just confirmed today when my dirty harry bd series shipped out to JAC NY.. Yup amazon is starting to charge sales tax on orders to New York. I was charged 7 plus dollars for this. Hay naku.. Times are hard pa naman right now. This will definitely make me relax on my hidef purchases and just wait nalang for great deals. Great super deals like last year are over ( no tax, free shipping, additional 10 percent discount ) Man what a big difference.


try to ship it to JAC new jersey:

717 Newark Ave.Jersey City
New Jersey 07306
Tel: 2016595152

Tried it this morning wala sya tax. Dun sa new york meron.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Jun 03, 2008 at 11:51 AM
don't you guys get a discount anymore? i'm still getting 5% off on my orders
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: hubes on Jun 03, 2008 at 12:18 PM

try to ship it to JAC new jersey:

717 Newark Ave.Jersey City
New Jersey 07306
Tel: 2016595152

Tried it this morning wala sya tax. Dun sa new york meron.

can we ship to New Jersey? kasi instruction ng JAC is to ship only to NY
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jun 03, 2008 at 12:38 PM
can we ship to New Jersey? kasi instruction ng JAC is to ship only to NY

yes we may.  u can look at the post of aura sa JAC thread..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Jun 03, 2008 at 12:40 PM
can we ship to New Jersey? kasi instruction ng JAC is to ship only to NY

yes,

sir hubes,

instruction yan ni miss aura black mismo. mas mura daw kasi tax.

 :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Jun 03, 2008 at 12:49 PM

try to ship it to JAC new jersey:

717 Newark Ave.Jersey City
New Jersey 07306
Tel: 2016595152

Tried it this morning wala sya tax. Dun sa new york meron.

Ok thanks will check nga this with JAC here. I think I read somewhere this tax is only on selected items. Hopefully not on those hd players, receivers, dvd players bec I always order at amazon for their 30 day price guarantee  they have (a big advantage to me). I got some big refunds from them on players before, also on dvds, bluray, and hddvd. Now lets say with a 400 dollar player, if I will be taxed around 30 to 40 bucks. Man thats heavy.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: firewired on Jun 03, 2008 at 08:48 PM
Amazon warned me about the impending NY tax so I re-routed an office laser printer and a laptop to New Jersey. No tax charges at all and delivery time didn't change.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 06, 2008 at 08:42 PM
In the past month, my Amazon (US) deliveries have begun arriving on-time again, and are once again with Royal Logistics.

Still for QC post-office pick-up, though, without the Php 35 handling fee.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Marl☆1 on Jun 06, 2008 at 10:36 PM
Bad trip, just confirmed today when my dirty harry bd series shipped out to JAC NY.. Yup amazon is starting to charge sales tax on orders to New York. I was charged 7 plus dollars for this. Hay naku.. Times are hard pa naman right now. This will definitely make me relax on my hidef purchases and just wait nalang for great deals. Great super deals like last year are over ( no tax, free shipping, additional 10 percent discount ) Man what a big difference.

Dang! Same here, my last Amazon BD purchase reflected this new tax component (I just thought I didn't notice it before or it wasn't broken down or something).  Jeesh, I should've used Jersey then - well lesson learned.  :-\

don't you guys get a discount anymore? i'm still getting 5% off on my orders

Eric, howdya get this 5 off?  Is this from Amazon or JAC?  TIA

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Jun 06, 2008 at 11:10 PM
from amazon :) it was a promo in 2006 that if you buy 3 hd movies or a player you get 10% off for a year. mine ended january 08 but im still getting 5% off till now
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jun 07, 2008 at 02:16 AM
We get 5% off but add 8% tax still not good. Has anyone else try to ship it to JAC new jersey?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ET414 on Jun 07, 2008 at 08:18 AM
i tried shipping to new jersey last year when i ordered from another site that charges state tax. new jersey doesn't have state tax so i figured i'd save a couple of bucks if i sent it there. ok naman. its just like in new york.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jello900 on Jun 08, 2008 at 03:57 AM
Guys tanong lang.. Sorry newbie po ako sa online shopping kaya ill try my luck sana may makatulong..

Im gonna be ordering on Amazon.com and people recommended JAC for shipping here..

1. Anong credit cards ang inaacept ng amazon.com dito sa pinas?
2. Pano un process na gagawin? sa shipping address ba ilalagay ko un JAC ng new york o new jersey?
3. May bayad ba registration sa JAC? and pag kunyari na pa ship ko na puwede pumili san pickup or delivery?

Salamat po sa mga makakatulong sakin :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jun 08, 2008 at 01:06 PM
Guys tanong lang.. Sorry newbie po ako sa online shopping kaya ill try my luck sana may makatulong..

Im gonna be ordering on Amazon.com and people recommended JAC for shipping here..

1. Anong credit cards ang inaacept ng amazon.com dito sa pinas?
2. Pano un process na gagawin? sa shipping address ba ilalagay ko un JAC ng new york o new jersey?
3. May bayad ba registration sa JAC? and pag kunyari na pa ship ko na puwede pumili san pickup or delivery?

Salamat po sa mga makakatulong sakin :)

First and foremost, register with JAC which is free.  Any VISA or Mastercard issued by any bank here in the Philippines is accepted for payment online at Amazon.  Once you are registered with JAC, you can then order online at Amazon and place the shipping address of JAC New Jersey in this format:

JOHNNY AIR CARGO - NJ
c/o JET CREUS / Company Name or Your name
717 Newark Ave., Jersey City
NEW JERSEY 07306
Tel.  #  (201) 659 5152
Fax  #  (201) 653 5969

Use New Jersey kasi walang tax.  You can specify beforehand with JAC Philippines where you want to pick up the items.  It can be delivered door to door with additional fee yata.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jello900 on Jun 11, 2008 at 12:01 AM
sir sorry noob question, ngayon lang kse ako mag oorder online..

san ko lalagay tyo?

"c/o JET CREUS / Company Name or Your name"
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Jun 11, 2008 at 05:49 AM
sir sorry noob question, ngayon lang kse ako mag oorder online..

san ko lalagay tyo?

"c/o JET CREUS / Company Name or Your name"

Sent you a PM sir.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jun 15, 2008 at 04:33 PM
Anybody noticed that shipping direct to the Philippines for items ordered from Amazon.com today is only via Expedited International Shipping or Priority International Courier?   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mouldingo on Jun 16, 2008 at 06:34 PM
Anybody noticed that shipping direct to the Philippines for items ordered from Amazon.com today is only via Expedited International Shipping or Priority International Courier?   

Maybe Amazon wisened up at the rate people are complaining over missing/slow postal service...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Jun 16, 2008 at 10:01 PM
Anybody noticed that shipping direct to the Philippines for items ordered from Amazon.com today is only via Expedited International Shipping or Priority International Courier?  

Haiz....price difference of at around $10 from the current standard shipping option :(

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jun 16, 2008 at 10:18 PM
Anybody noticed that shipping direct to the Philippines for items ordered from Amazon.com today is only via Expedited International Shipping or Priority International Courier?   

Yikes!  That's the same thing as having a price increase!!!!!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jun 16, 2008 at 11:40 PM
I think the worst part is this will almost surely make your purchases go over the $50 maximum allowable "duty-free" price the local post offices mostly impose, increasing each purchase by $10 PLUS over a thousand pesos in customs duties and all those extras they add onto their computation.   >:(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mouldingo on Jun 17, 2008 at 07:12 AM
They use to charge between 8-4 US$ on standard shipping. Now it would cost US$ 17.98 for a single DVD or US$ 33.94 for 5 DVD using Expedited International Shipping. :'( :'( :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jun 25, 2008 at 08:30 AM
Waaaaa......wala na nga yung standard international shipping nila.  :'( :'( :'(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: emvi_2000 on Jun 26, 2008 at 10:48 AM
Here is Amazon's reply to my query why the Standard Shipping Option isn't available to the Philippines anymore.

Hello from Amazon.com.

We have recently changed the shipping options offered on our website for orders being shipped to some international destinations.

Because packages shipped there by non-trackable methods frequently did not arrive in a reasonable time-frame, we now offer only Expedited and Priority International Shipping to Philippines.

We realize that the available methods can be expensive and apologize for this inconvenience. However, we felt it was in the best interest of our international customers to ensure that the items they ordered reached them safely and on time.

Please know that Amazon cares about its international customers and is working on ways to improve your service and selection.

Thank you for shopping at Amazon.com.

 :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: baby on Jun 27, 2008 at 03:01 PM
Here is Amazon's reply to my query why the Standard Shipping Option isn't available to the Philippines anymore.

Hello from Amazon.com.

We have recently changed the shipping options offered on our website for orders being shipped to some international destinations.

Because packages shipped there by non-trackable methods frequently did not arrive in a reasonable time-frame, we now offer only Expedited and Priority International Shipping to Philippines.

We realize that the available methods can be expensive and apologize for this inconvenience. However, we felt it was in the best interest of our international customers to ensure that the items they ordered reached them safely and on time.

Please know that Amazon cares about its international customers and is working on ways to improve your service and selection.

Thank you for shopping at Amazon.com.

 :(
Got exactly the same answer to my inquiry to Amazon.  That's what I'm afraid of.  And now it's happening.  I did mentioned this years ago.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jun 27, 2008 at 03:52 PM
Got exactly the same answer to my inquiry to Amazon.  That's what I'm afraid of.  And now it's happening.  I did mentioned this years ago.

Darn...this is the effect of those who take advantage of Amazon's "no questions asked" policy when it comes to supposedly missing shipments.  Now we all suffer. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 30, 2008 at 10:22 AM
Got exactly the same answer to my inquiry to Amazon.  That's what I'm afraid of.  And now it's happening.  I did mentioned this years ago.

I remember having a chat with you about this, nangyari na nga ngayun  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jun 30, 2008 at 10:31 AM
Napansin rin cguro nila na marami rin gumagamit ng 3rd party shipper like JAC.   By having no standard shipping option, they force Philippine customers to use services like JAC.    That way, they minimize the cost of lost packages.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 30, 2008 at 10:41 AM
aren't the items bought there insured? in case of lost package, there wont be any loss at amazon's part because the insurance will cover it   
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jun 30, 2008 at 10:54 AM
aren't the items bought there insured? in case of lost package, there wont be any loss at amazon's part because the insurance will cover it   
  Yup, I think they are insured.  What I mean though is their total business from RP-based customers.    I think Amazon would really prefer if RP-based customers use JAC as shipping option.   

Even without standard shipping option, some will still use the other more expensive options....and some will still report missing packages.   But with more people using JAC, the cost of lost packages will decrease.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Dowals on Jun 30, 2008 at 11:27 AM
With this Amazon's move, my purchases will definitely decline.  Imagine paying almost $20 for a single DVD?

I hoping amazon UK will not adopt the policy of their US counterpart  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Jul 04, 2008 at 10:05 AM
Something strange just happened. I always have a lot of stuff in my Amazon shopping cart. Lots of them in the "save for later" section. I regularly update the shopping cart, deleting stuff, adding stuff and then every now and then, I buy some stuff.

Today, for the first time, I checked the shopping cart and wala laman except for 2 items I added today. Oh no. Now, I don't recall all those good items which I put there. Really bad.

I wonder if this has happened to anyone else.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jul 04, 2008 at 10:11 AM
Today, for the first time, I checked the shopping cart and wala laman except for 2 items I added today. Oh no. Now, I don't recall all those good items which I put there. Really bad.

I wonder if this has happened to anyone else.

Same to me Mark. All my saved stuff are no longer there. I can't recall all the past items saved in my shopping cart. Now I have to search one by one or try to recall the items I supposed to buy. Wasting time talaga. :(

Probably, Amazon has upgraded their system & did a "reset".
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Jul 04, 2008 at 10:26 AM
Same to me Mark. All my saved stuff are no longer there. I can't recall all the past items saved in my shopping cart. Now I have to search one by one or try to recall the items I supposed to buy. Wasting time talaga. :(

Probably, Amazon has upgraded their system & did a "reset".

Amazon has a written policy that items stay only 90 days in the shopping cart but I'm pretty sure that some items in my cart were less than 90 days old. Furthermore, this has never ever happened before. Some items have been in the cart for more than a year. Maybe, you're right - they did a "reset."

In any case, its a real disaster.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jul 04, 2008 at 11:59 AM
Amazon has a written policy that items stay only 90 days in the shopping cart but I'm pretty sure that some items in my cart were less than 90 days old. Furthermore, this has never ever happened before. Some items have been in the cart for more than a year. Maybe, you're right - they did a "reset."

Yes, we can also save those iterms to add into shopping cart later. Last week I just added a few new items & suddenly now both items in cart & "saved for later purchase" all vanished into thin air. Luckily I can still recall some of those recently added but for those more than 3 months I'm out of luck.  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jul 04, 2008 at 12:02 PM
Same here....
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jul 04, 2008 at 02:44 PM
I still got mine though, both Shopping Cart and Saved Items To Buy Later  ;)

Don't you guys organize a wishlist in Amazon. So even during this "reset", you can easily put them back. Also helps in monitoring sudden price drops  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jul 04, 2008 at 02:44 PM
Mine is intact.. 378 items all in all..  ;D ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: dobler on Jul 04, 2008 at 03:19 PM
I always use Amazon's shopping list and then add everything to the shopping cart when checking out. I never had a problem of items being deleted from any of my lists.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Jul 04, 2008 at 03:31 PM
Nakow .. Malas naman namin ni pchin at munskie.  ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RNIverson on Jul 04, 2008 at 11:49 PM
Baka na-out of stock ung items for awhile...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Munskie on Jul 05, 2008 at 09:55 AM
Ang gulo ng Amazon....bumalik na naman dating laman shopping cart ko.......  ???
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Jul 05, 2008 at 01:59 PM
Ang gulo ng Amazon....bumalik na naman dating laman shopping cart ko.......  ???

Hurray! Ako rin! Resurrection!  ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jul 07, 2008 at 07:16 PM
Phew....what a relief. All my items are back na.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kieron on Jul 13, 2008 at 06:54 PM
bakit meron na tax ngayon sa amazon.com? what JAC address to use para walang tax?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jul 13, 2008 at 07:20 PM
bakit meron na tax ngayon sa amazon.com? what JAC address to use para walang tax?

Packages to NY will be charged with Sales Tax since June 1, 2008.  Use JAC NJ address para walang tax..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kieron on Jul 13, 2008 at 07:49 PM
Packages to NY will be charged with Sales Tax since June 1, 2008.  Use JAC NJ address para walang tax..

do you have the NJ address?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jul 13, 2008 at 07:52 PM
do you have the NJ address?

JOHNNY AIR CARGO - NJ
c/o JET CREUS / Company Name or Your name
717 Newark Ave., Jersey City
NEW JERSEY 07306
Tel.  #  (201) 659 5152
Fax  #  (201) 653 5969
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 13, 2008 at 08:36 PM
Has anyone shopped from Amazon Canada? It's my first time, so I'm curious.

Relative to Amazon-US, how long do their shipments take? I used Standard Shipping, and am shipping to a Philippine address.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: kieron on Jul 14, 2008 at 12:01 AM
JOHNNY AIR CARGO - NJ
c/o JET CREUS / Company Name or Your name
717 Newark Ave., Jersey City
NEW JERSEY 07306
Tel.  #  (201) 659 5152
Fax  #  (201) 653 5969

Thank you very much sir. God bless you.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Jul 14, 2008 at 08:44 AM
I tried out the NJ address recently for the first time with my order from Amazon. I was a bit anxious but relief when received my package from JAC which their usual great service. No tax! Yehey  :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jul 14, 2008 at 09:44 AM
Anyone tried the new more expensive Expedited shipping ng Amazon?  So they are now trackable?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: darkwing on Jul 14, 2008 at 04:35 PM
Anyone tried the new more expensive Expedited shipping ng Amazon?  So they are now trackable?

I've tried this a long long time ago, hinde rin eh, ang difference nito sa Priority is once it gets to us (Philippines), local post office na ang bahala mag deliver etc...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Jul 14, 2008 at 04:47 PM
local post office na ang bahala mag deliver etc...

Nope, I still had to pick up my "Expedited" shipment at the post office last week, it was not under Royale Logistics so I had to pay PHP 35, and it took longer to arrive than the last order I was able to place under Standard Shipping. :(
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DVD_Freak on Jul 14, 2008 at 05:50 PM
Nope, I still had to pick up my "Expedited" shipment at the post office last week, it was not under Royale Logistics so I had to pay PHP 35, and it took longer to arrive than the last order I was able to place under Standard Shipping. :(

Geez!  So the extra you paid for doesn't really "EXPEDITE" your shipment.  I guess you can just really chalk it up to a PRICE INCREASE!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Jul 20, 2008 at 10:06 PM
I've been wanting to order online from amazon.com a long time ago but never know how. Thank God i found this thread! I've read here that one had to have the order sent to JAC NJ to avoid tax but one had to register to JAC 1st. My questions are: 1.How do I register with JAC? 2. Ano address po ilalagay ko sa amazon for delivery of my orders? JAC or my address? 3.Can I put provinvial address for delivery of my order coz provincial address ang nakalagay sa credit card ko?
Pacencya sa po sa gnorant questions ko. TIA for the replies
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Jul 23, 2008 at 02:59 PM
I've been wanting to order online from amazon.com a long time ago but never know how. Thank God i found this thread! I've read here that one had to have the order sent to JAC NJ to avoid tax but one had to register to JAC 1st. My questions are: 1.How do I register with JAC? 2. Ano address po ilalagay ko sa amazon for delivery of my orders? JAC or my address? 3.Can I put provinvial address for delivery of my order coz provincial address ang nakalagay sa credit card ko?
Pacencya sa po sa gnorant questions ko. TIA for the replies

1. you have to go to there office either in makati or ortigas (megamall) you only register once, and you have to tell them that you are pdvd member para you get the special rate of 6$/pound + 5$ per shipment rule. as a rule of thumb, 3-4 dvds is approx 1 pound so you pay 11$ for that. pag lampas ng konti 17$ kaagad.
2. you will put jac's nj address in amazon. we usually use amazon's free delivery in continental u.s.a., kaya you dont have cost there anymore.
3. i think with amazon, you can use a local (philippine) credit card. unlike itunes, the billing address and the of the credit card should be the same as registered users u.s. address.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Jul 23, 2008 at 06:27 PM
1. you have to go to there office either in makati or ortigas (megamall) you only register once, and you have to tell them that you are pdvd member para you get the special rate of 6$/pound + 5$ per shipment rule. as a rule of thumb, 3-4 dvds is approx 1 pound so you pay 11$ for that. pag lampas ng konti 17$ kaagad.
2. you will put jac's nj address in amazon. we usually use amazon's free delivery in continental u.s.a., kaya you dont have cost there anymore.
3. i think with amazon, you can use a local (philippine) credit card. unlike itunes, the billing address and the of the credit card should be the same as registered users u.s. address.
Thanks for the reply but ff-up questions lang po:
1. If I put JAC's NJ address in amazon, then how will the package be delivered to me?
2. Is it ok to put JAC NJ address even though the address of my credit card is here in the Philippines?
  Hindi po kaya magkaroon ng discrepancy?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Jul 24, 2008 at 11:52 AM
Thanks for the reply but ff-up questions lang po:
1. If I put JAC's NJ address in amazon, then how will the package be delivered to me?
2. Is it ok to put JAC NJ address even though the address of my credit card is here in the Philippines?
  Hindi po kaya magkaroon ng discrepancy?

1. There is a whole thread here about JAC, which gives detailed instructions on what to do. You need to address it to: Johnny Air Cargo-NJ c/o Jet Creus/[your name] (pinoydvd). May account ka naman sa JAC so they will contact you when the package arrives.

2. No problem ito with Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ntlopez on Jul 24, 2008 at 01:01 PM
Question mga bro. I ordered from Amazon last Friday, the package arrived at JAC-NJ on Jul 22nd, Tuesday. Gano katagal normally dumarating sa pinas?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: JhunDV on Jul 24, 2008 at 01:51 PM
Question mga bro. I ordered from Amazon last Friday, the package arrived at JAC-NJ on Jul 22nd, Tuesday. Gano katagal normally dumarating sa pinas?

1 week usually.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jul 24, 2008 at 06:12 PM
I just realized that ordering BDs and shipping thru JAC-NJ will be cheaper than using the expedited shipping direct to the Philippines from Amazon.  3 BDs weigh less than 1 lb, so shipping fee will be free from Amazon to JAC-NJ using free saver, then $11.00 from NJ to Philippines..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Jul 24, 2008 at 08:02 PM
1. There is a whole thread here about JAC, which gives detailed instructions on what to do. You need to address it to: Johnny Air Cargo-NJ c/o Jet Creus/[your name] (pinoydvd). May account ka naman sa JAC so they will contact you when the package arrives.

2. No problem ito with Amazon.

thanks! I read the thread pero medyo malabo kaya I asked it here
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: techdude on Jul 28, 2008 at 09:33 AM
Any workarounds for mp3 purchases?  Kasi currently available to US only...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Bolshoie on Jul 31, 2008 at 09:06 PM
Nope, I still had to pick up my "Expedited" shipment at the post office last week, it was not under Royale Logistics so I had to pay PHP 35, and it took longer to arrive than the last order I was able to place under Standard Shipping. :(

my post sa JAC thread

Quote from: ME
Nataga ako sa customs sa makati nag exact $100 kasi value ng items pag $100 daw may tax na aside dun sa P35 na payment kahit proclaimed as gift(MGS4 LE + 4dvds+1cd).so I have to pay them P1600+ before i was able to claim my package

The P35 is just for locker fees ata,yung space na ginamit nila to store your package.Priority mail din pagsend sa akin ng friend ko nung package which is more expensive na and dapat 3-5 days delivery...pero 4th time ko na naexperience sa post/customs ng makati na almost 1 month bago dumating orders ko.mga 3 weeks bago dumating sa kanila then magsesend sila ng notification sa bahay nyo then pick up na sa post office nila :(

I wanna order the LE Ironman BD sa amazon so might as use JAC
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: aces_fan on Aug 04, 2008 at 01:44 AM
is there a way pra malaman sa amazon kung ganu kabigat ang inorder mo?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: theEnemy on Aug 05, 2008 at 01:37 PM
Guys, tanong ko lang, ganto ba ung process from Amazon to JAC to Buyer:

1. Order on Amazon via credit-card. Tinatanggap ba ung local CC ng PH ?. and Is it try that you can't use a PayPal account to pay the item?

2. Ship it on a JAC Address

3. JAC will ship the package to me.

4. Pick-up on a JAC Branch.

??
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Aug 05, 2008 at 02:03 PM
Guys, tanong ko lang, ganto ba ung process from Amazon to JAC to Buyer:

1. Order on Amazon via credit-card. Tinatanggap ba ung local CC ng PH ?. and Is it try that you can't use a PayPal account to pay the item?

2. Ship it on a JAC Address

3. JAC will ship the package to me.

4. Pick-up on a JAC Branch.

??

This is correct.  Make sure you have it shipped to JAC - New Jersey para walang Tax added sa Amazon.  Local CCs are accepted by Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Aug 15, 2008 at 07:42 AM
JOHNNY AIR CARGO - NJ
c/o JET CREUS / Company Name or Your name
717 Newark Ave., Jersey City
NEW JERSEY 07306
Tel.  #  (201) 659 5152
Fax  #  (201) 653 5969

bakit ang email sa akin ng JAC sa NJ ang c/o SOL AURA not JET CREUS at calling no. the same sa NY?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Aug 15, 2008 at 09:59 AM
bakit ang email sa akin ng JAC sa NJ ang c/o SOL AURA not JET CREUS at calling no. the same sa NY?

Tawagin mo na lang ang JAC. I don't think anyone here can answer your question.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Aug 24, 2008 at 05:11 PM
guys, ask ko lang tungkol sa credit card, if i'm going to buy something from amazon, can i used my brother credit card number for payment? what should i put the name on a billing address? his name or my name? TIA
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: RadicalDude on Aug 24, 2008 at 05:13 PM
guys, ask ko lang tungkol sa credit card, if i'm going to buy something from amazon, can i used my brother credit card number for payment? what should i put the name on a billing address? his name or my name? TIA

Billing address should be in your brother's name... shipping address will be yours...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Aug 24, 2008 at 05:21 PM
Billing address should be in your brother's name... shipping address will be yours...

thanks a lot bro radicaldude! ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DevilHands on Sep 10, 2008 at 10:52 AM
Would like to ask something about Amazon... pwede din ba bumili from users of Amazon and does the same policy apply like yun warranty tsaka kung sabay sila nashiship kasabay ng nabili ko sa Amazon? Kasi usually sa Amazon mga bago nabebenta nila... eh paano na kung gusto ko ng 2nd hand? I was able to find some like on this link for example...

http://www.amazon.com/gp/offer-listing/B000FQ2D5E/sr=8-10/qid=1221013978/ref=olp_tab_used?ie=UTF8&coliid=&me=&qid=1221013978&sr=8-10&seller=&colid=&condition=used

Please enlighten me on this issue... thanks!

Oh! and one more thing... kunwari na yun seller only enlightens U.S. buyers... pwede din ba tayo bumili kung sakali Johnny Air Cargo gagamit natin since U.S. address and ginagamit ng JAC? Are we considered U.S. buyers if using JAC?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Sep 10, 2008 at 12:32 PM
Would like to ask something about Amazon... pwede din ba bumili from users of Amazon and does the same policy apply like yun warranty tsaka kung sabay sila nashiship kasabay ng nabili ko sa Amazon? Kasi usually sa Amazon mga bago nabebenta nila... eh paano na kung gusto ko ng 2nd hand? I was able to find some like on this link for example...

http://www.amazon.com/gp/offer-listing/B000FQ2D5E/sr=8-10/qid=1221013978/ref=olp_tab_used?ie=UTF8&coliid=&me=&qid=1221013978&sr=8-10&seller=&colid=&condition=used

Please enlighten me on this issue... thanks!

Oh! and one more thing... kunwari na yun seller only enlightens U.S. buyers... pwede din ba tayo bumili kung sakali Johnny Air Cargo gagamit natin since U.S. address and ginagamit ng JAC? Are we considered U.S. buyers if using JAC?

You can buy used items sa third party sellers sa Amazon.  Better buy ung used, like-new item than those very good or good lang na items.  If you buy more than 1 item from the same seller, the items will be shipped separately from each other, but they will usually arrive together sa JAC and JAC will usually consolidate this into 1 package so u get 1 invoice and 1 handling fee.  You can also request JAC to consolidate items coming from the same seller that is as long as they arrive within the week. 

Yes you can use the address of JAC in the US and thus you are eligible for shipment to the US even if you use a Philippine-issued credit card.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DevilHands on Sep 10, 2008 at 01:19 PM
I see, ok thanks... but does this also apply to items coming from Amazon's different seller but shipped within the week to JAC para isang handling fee lang? Sorry for being a noob hehe... but I seriously think I need to try this out to understand it better, just waiting for my credit card haiz... should have made one when my dad is offering it to me a long time ago... kala ko kasi hindi ko kailangan... ngayon sisi na ako   :P

I thought that Amazon's shopping cart is literally like a shopping cart sa mga supermarkets na kung mag checkout ka na eh lahat ng items sabay sabay nila ishiship... pero mukhang hindi pala base from reading through users here... from what I understand kahit na sabay mo sila icheck out... may ibang items na naiiwan... which is bad if JAC where not able to receive all of them within the week... Still though... is it automatic na gagawin ng JAC na isang handling fee lang or should I still inform them that other packages are mine and request them to just make it into 1 handling fee? If so... how could I inform them? Through text ba??

Anyways I just registered on Amazon to get a feel for it before I actually buy from them... naconfuse ako sa shipping address part na ito when assuming that I would check out... please help me on this considering I'll be using JAC.

Full Name:   (My name or is it Johnny Air Cargo????)    
Address Line1:      (My address or JAC's address?) Sakali lang JAC's address do I fully put it like this?

JOHNNY AIR CARGO - NJ
c/o JET CREUS / Company Name or Your name
717 Newark Ave., Jersey City
NEW JERSEY 07306
Tel.  #  (201) 659 5152
Fax  #  (201) 653 5969

Kasama pa ang Tel. No.??

Address Line2:      

City:   JAC or mine?   
State/Province/Region: JAC or mine?      
ZIP/Postal Code:     JAC or mine?
Country:      Philippines or US?
Phone Number:      JAC or mine?


Promise last question na ito haha... Long life to whomever was able to answer my question, I'll be sending you prayers everyday  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Sep 10, 2008 at 04:11 PM
I see, ok thanks... but does this also apply to items coming from Amazon's different seller but shipped within the week to JAC para isang handling fee lang? Sorry for being a noob hehe... but I seriously think I need to try this out to understand it better, just waiting for my credit card haiz... should have made one when my dad is offering it to me a long time ago... kala ko kasi hindi ko kailangan... ngayon sisi na ako   :P

I thought that Amazon's shopping cart is literally like a shopping cart sa mga supermarkets na kung mag checkout ka na eh lahat ng items sabay sabay nila ishiship... pero mukhang hindi pala base from reading through users here... from what I understand kahit na sabay mo sila icheck out... may ibang items na naiiwan... which is bad if JAC where not able to receive all of them within the week... Still though... is it automatic na gagawin ng JAC na isang handling fee lang or should I still inform them that other packages are mine and request them to just make it into 1 handling fee? If so... how could I inform them? Through text ba??

Anyways I just registered on Amazon to get a feel for it before I actually buy from them... naconfuse ako sa shipping address part na ito when assuming that I would check out... please help me on this considering I'll be using JAC.

Promise last question na ito haha... Long life to whomever was able to answer my question, I'll be sending you prayers everyday  ;D


Any package irrespective of the seller basta dumating within the week, 1 handling fee lang yan..

Amazon may or may not ship the ordered items at the same time.  HIndi lang kasi iisa ang bodega nila.  Puwede sa location A manggagaling ang item 1, then location B ang item 2, etc.  So puwede hindi dadating sabaysabay.  If you order the item from a merchant sa Amazon, then this will be shipped by that merchant and not by Amazon, so the item may not arrived together with the items you ordered from Amazon.

You can advice your suking JAC agent in Manila that you are expecting several packages.  They can determine naman kung kelan dumating ang packages.  So if dumating within the week, then they can consider just 1 handling fee for all the packages.

Full Name:  JOHNNY AIR CARGO - NJ
Address Line1:      c/o JET CREUS / Your name
Address Line2: 717 Newark Ave.    

City:   Jersey CIty   
State/Province/Region: NJ      
ZIP/Postal Code: 07306
Country:      US
Phone Number:      (201) 659 5152

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DevilHands on Sep 10, 2008 at 04:20 PM
Thanks Oreoshake! :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rock_star on Sep 24, 2008 at 09:45 PM
i have a question about pre ordering in amazon.

when you pre-order an item in amazon (for example: a video game or a cd), when do they get shipped? before the release date, on the release date, or a few days after the release?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Sep 24, 2008 at 09:46 PM
mga sirs, I know safe bumili sa amazon mismo but is it also safe po bumili sa mga ibang sellers sa amazon? I mean won't there be danger of the credit card being hacked?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on Sep 24, 2008 at 10:01 PM
i have a question about pre ordering in amazon.

when you pre-order an item in amazon (for example: a video game or a cd), when do they get shipped? before the release date, on the release date, or a few days after the release?

Usually 1 or 2 days before release date, to make sure you get it on time for the actual release date (if you're in the States). I've had a few pre-ordered items shipped to the Philippines 3-4 days before official release. For reference on the items you mentioned, they don't ship video games to the Philippines, but they do ship CDs to us.

mga sirs, I know safe bumili sa amazon mismo but is it also safe po bumili sa mga ibang sellers sa amazon? I mean won't there be danger of the credit card being hacked?

It is safe to buy from Amazon sellers, as far as credit card use is concerned. However:

1. They don't ship to the Philippines. Ok lang if you're shipping to someone in the States or any other countries covered by the Amazon marketplace terms.

2. Some of them place you on a mailing list. A little irritating, I got spammed a little bit last year after a purchase of a rare VHS tape from one seller.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Sep 24, 2008 at 10:40 PM
Usually 1 or 2 days before release date, to make sure you get it on time for the actual release date (if you're in the States). I've had a few pre-ordered items shipped to the Philippines 3-4 days before official release. For reference on the items you mentioned, they don't ship video games to the Philippines, but they do ship CDs to us.

It is safe to buy from Amazon sellers, as far as credit card use is concerned. However:

1. They don't ship to the Philippines. Ok lang if you're shipping to someone in the States or any other countries covered by the Amazon marketplace terms.

2. Some of them place you on a mailing list. A little irritating, I got spammed a little bit last year after a purchase of a rare VHS tape from one seller.
thanks a lot for the reply sir. So, safe to use a credit card even if buying from sellers but there's still the danger of being spammed.
wala po ba gagawing action ang amazon in case of spammed? plan to purchase a hard-to-find CD from one of the sellers kasi
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: gadgetguru on Sep 25, 2008 at 12:21 AM
Help!

Amazon emailed me that my account had been closed due to the extraordinary amount of incidents.  I guess that mean lost packages, but I really lost those packages and they were mostly from last year, as I had dramatically slowed down my purchases owing to the same lost packages headaches.   Anyone else's had their account suspended before?  I emailed their account-appeals but unsure what their response will be..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: surg on Sep 25, 2008 at 04:28 PM
Just did my 1st order from amazon today! No tax to L.A California! ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: davidson on Oct 02, 2008 at 12:30 PM
hi, do i need to register first to jac or can i order straight from amazon?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Oct 05, 2008 at 11:24 PM
hi, do i need to register first to jac or can i order straight from amazon?

if you want your amazon order handled by jac then you should register with jac first para, when you ship it to any of their u.s. offices they will know its for the philippines (may guidelines kasi). but if you have any relative in the u.s. who can bring the item back to you, you can order straight from amazon and have it ship to the relative's address in the u.s.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: byron on Oct 05, 2008 at 11:56 PM
hi,
this way of shipping to the Philippines is very interesting indeed.

may i ask for the telephone numbers of the JAC Philippine offices?  also, for registration to JAC, dapat ba appearance?

thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brutalpanda on Oct 16, 2008 at 03:42 PM
Hi!

Just wanna share my experience with Amazon.com when I bought 3 BDs last month and hopefully you guys can advice me on what I can do.

I bought my 3 BDs on Amazon.com late September and used their cheapest air fare for international shipments. During this time, I was not knowledgeable of any alternatives to use when shipping directly here in our country.

After around 10 days, I got a claim receipt from our local post office. I got excited since my package arrived 10 days early. Sad to say, I was mortified by the customs and duties that were given to me when the Officer opened the Amazon box and said that my items were taxable. It all amounted to around P1500 for 3 BDs.

I was saddened by what happened because I expected to have these items for free since I used my Amazon.com GC Balance to purchase these items + shipping. As for how I got that big of a Amazon.com GC Balance, you guys can visit and sign-up at www.mturk.com and do some tasks and get paid in GC Balances :D

So first question is, is this usually the case with customs meaning was my taxes due the correct amount? It seems too big for me!

Second, if I use JAC, will I avoid this customs and duties dilemma?

Third, can I buy electronics or video games from Amazon.com and shipped directly here through JAC even if the items are limited to U.S. residents only?

Thanks! ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 16, 2008 at 11:37 PM
So first question is, is this usually the case with customs meaning was my taxes due the correct amount? It seems too big for me!

Second, if I use JAC, will I avoid this customs and duties dilemma?

Third, can I buy electronics or video games from Amazon.com and shipped directly here through JAC even if the items are limited to U.S. residents only?

Regret to hear about your bad experience brutalpanda.  :-[ In the past I too had went tru similar situation in my local post office. After switched to JAC service, I never look bad. For 3 BD, the fee for JAC would cost below P1,000.

There's no custom & duties when you use JAC.

Yes, you can buy any electronics or video games & use JAC service. My past purchases include: DVD, books, remote control, HDMI switcher, DVD & HD DVD player, PS3 games, etc. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: frootloops on Oct 17, 2008 at 12:51 AM
The problem with Amazon is even though you tell them to consolidate your multiple items, they dont. So their are times that I have to pay multiple S/H.  >:( 

I also asked JAC if they can do this for me, unfortunately they dont as well.  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 18, 2008 at 12:40 AM
I bought my 3 BDs on Amazon.com late September and used their cheapest air fare for international shipments.

Second, if I use JAC, will I avoid this customs and duties dilemma?

Today I received another package from JAC. It's my 4 BDs ordered from Amazon. Total cost is P820 only. :)

The problem with Amazon is even though you tell them to consolidate your multiple items, they dont. So their are times that I have to pay multiple S/H.  >:( 

I also asked JAC if they can do this for me, unfortunately they dont as well.  :-\

Hi Don, true... it also happened to me in the past esp on "pre-order" & "low stock" items. To provide better service, Amazon ships out your order (those already available) with free shipping while waiting for those "pre-order" or "low stock" items to be released/replenished, etc. This is where the problems comes in. Yeah it's free shipping but JAC will still charge us! So in order to avoid such situation, I usually put them all in my shopping cart until they are released & available before placing an order.

As for JAC, if you inform them early, they will wait (if within the same week) & send all packages at the same time to Phil thus charging a single "handling fee". Here, we can only save on the handling fee but not on the volume weight.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: frootloops on Oct 18, 2008 at 12:50 AM
Hi Paul, most of my orders are readily available but still get the same handling. As per their customer service, since most of their items comes from different places, no chance or really collating the items. So the option of group my orders until it is all available is of no use. thanks paul.  ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 18, 2008 at 01:01 AM
Hi Paul, most of my orders are readily available but still get the same handling. As per their customer service, since most of their items comes from different places, no chance or really collating the items. So the option of group my orders until it is all available is of no use. thanks paul.  ;)

I see...regret to hear about your predicament bro. Guess I'm considered very lucky with my orders as it only happened twice (one for an pre-order & one for a low stock item).

I understand when that happen it really sucks as we will have to pay extra charges to JAC.  :-[
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Oct 18, 2008 at 01:25 AM
I see...regret to hear about your predicament bro. Guess I'm considered very lucky with my orders as it only happened twice (one for an pre-order & one for a low stock item).

I understand when that happen it really sucks as we will have to pay extra charges to JAC.  :-[

That's the price we pay for getting what we want...it pays off at the end, i guess, since it's our hobby and we'll do anything and everything to get what we want as an enthusiasts, regardless of cost...(sometimes... ;)). :P
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brutalpanda on Oct 18, 2008 at 12:42 PM
Hi pcchin!

Good to hear about that! P820 is way better than P1500 or even larger.

Just curious, how did JAC calculate the P820 price and did you use the fastest shipment option they have or is this already the slowest?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 18, 2008 at 06:20 PM
That's the price we pay for getting what we want...it pays off at the end, i guess, since it's our hobby and we'll do anything and everything to get what we want as an enthusiasts, regardless of cost...(sometimes... ;)). :P

What frootloops meant was he is ready to pay for the shipping & handling cost but due to Amazon's ocassionally NOT consolidating multiple items even though specific instruction given to combine all items, hence it result in the buyer paying unnecessary extra fee. e.g. Why pay P1,800 when you were supposed to pay only P1,000 right? :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Oct 18, 2008 at 06:24 PM
Hi pcchin! Good to hear about that! P820 is way better than P1500 or even larger.

Just curious, how did JAC calculate the P820 price and did you use the fastest shipment option they have or is this already the slowest?

During our strong peso value time, similar order would cost even cheaper.  :-\

There's no fast or slow shipping option from JAC. Amazon will ship order to JAC in New York (or New Jersey) then will ship to JAC Phil. You should be able to get your package within Average 10-14 days. :)

*brutalpanda, you may refer to the JAC thread for more info on the fee calculation.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: brutalpanda on Oct 20, 2008 at 05:31 PM
hi pcchin!

thanks for the help!

 ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: DevilHands on Nov 12, 2008 at 04:42 PM
Guys, is it actually cheaper to buy at amazon rather than buying it locally sometimes? I mean gusto ko kasi sana bumili ng Onkyo 606... the problem is Amazon's price is really tempting, pag naconvert lumalabas mga 18k lang... of course I still have to consider the shipping fee at JAC which I don't know how much it would cost. Does anybody have experience on buying an Onkyo at Amazon then shipping it by JAC? How much po lumabas sa fee ng JAC??

Dito kasi sa Pinas mga 25+k ang isang Onkyo 606... laki ng deperensya.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Nov 12, 2008 at 05:14 PM
Guys, is it actually cheaper to buy at amazon rather than buying it locally sometimes? I mean gusto ko kasi sana bumili ng Onkyo 606... the problem is Amazon's price is really tempting, pag naconvert lumalabas mga 18k lang... of course I still have to consider the shipping fee at JAC which I don't know how much it would cost. Does anybody have experience on buying an Onkyo at Amazon then shipping it by JAC? How much po lumabas sa fee ng JAC??

Dito kasi sa Pinas mga 25+k ang isang Onkyo 606... laki ng deperensya.

Depending on what you buy, as for DVD & BD, Amazon offers great selections & attractive prices (esp their promo!) plus good customer service (e.g. free shipping for US address). Overall, I would say it is very convenient shopping at Amazon & ship via JAC. One main factor, your package no need to go tru your local post office & face those "crocodiles" ready to eat you alive (there were many horror stories na depending which post office) :)

I also purchased HD DVD player previously from Amazon (the cheapest I could find with free shipping). You may refer to the JAC thread for more info on the shipping & fee calculation. Not sure about buying a receiver, I'm sure other members can advise.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Nov 12, 2008 at 10:03 PM
Guys, is it actually cheaper to buy at amazon rather than buying it locally sometimes? I mean gusto ko kasi sana bumili ng Onkyo 606... the problem is Amazon's price is really tempting, pag naconvert lumalabas mga 18k lang... of course I still have to consider the shipping fee at JAC which I don't know how much it would cost. Does anybody have experience on buying an Onkyo at Amazon then shipping it by JAC? How much po lumabas sa fee ng JAC??

Dito kasi sa Pinas mga 25+k ang isang Onkyo 606... laki ng deperensya.

Go to the JAC thread and do the computation, based on the weight of the 606. Keep in mind that if the 606 is double-boxed, you will likely be charged on "volume weight" which is more than actual weight.

Based on my previous orders of AVR's from Amazon, my guess is that it's not worth it to buy the 606 if the difference is 18k vs. 25k. The shipping costs a lot and you will have no local warranty. If the local cost is double, then you can start thinking of getting it from Amazon.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Nov 13, 2008 at 02:19 PM
Anybody tried ordering from 6th Ave?  They already allow shipping electronics directly to the Philippines... The problem now will be how much customs taxes that you have to pay though..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Nov 13, 2008 at 02:23 PM
Anybody tried ordering from 6th Ave?  They already allow shipping electronics directly to the Philippines... The problem now will be how much customs taxes that you have to pay though..

Haven't tried them but I know their prices are extremely competitive. Would you know if they would agree to ship via JAC NJ?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Nov 13, 2008 at 02:29 PM
Haven't tried them but I know their prices are extremely competitive. Would you know if they would agree to ship via JAC NJ?

I'm sure they do allow shipping via JAC NJ because I've tried it before.  I checked just now and tried checking out an electronic device (blu-ray player) and putting my Philippine address as the shipping address and it was allowed already.  Before kasi the policy of Amazon in general is not to allow shipping of any electronics to the Philippines.  Pero ngayon (at least with 6th Ave) puwede na.  For a bluray player, shipping fee is around $95.00.  Add to that customs tax once it arrives here.  How much ba usually ang standard rate ng customs tax natin for electronics?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Nov 13, 2008 at 04:28 PM
I'm sure they do allow shipping via JAC NJ because I've tried it before.  I checked just now and tried checking out an electronic device (blu-ray player) and putting my Philippine address as the shipping address and it was allowed already.  Before kasi the policy of Amazon in general is not to allow shipping of any electronics to the Philippines.  Pero ngayon (at least with 6th Ave) puwede na.  For a bluray player, shipping fee is around $95.00.  Add to that customs tax once it arrives here.  How much ba usually ang standard rate ng customs tax natin for electronics?

I'm really not sure what are the customs duties for electronics. Should be a minimum of 22% but I have always used JAC precisely because I don't want the hassle of the customs.

By the way, were you referring to 6th Avenue as a vendor in Amazon? Not directly ordering from them? If you order through Amazon, you can certainly ship via JAC NJ but I'm not sure if that's possible if you order direct from 6th Avenue.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on Nov 13, 2008 at 04:59 PM
I'm really not sure what are the customs duties for electronics. Should be a minimum of 22% but I have always used JAC precisely because I don't want the hassle of the customs.

Depending on which croc is handling your case, yes a min of 22% up to a max of 35% (it's safer to estimate at a higher rate).
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Nov 13, 2008 at 05:26 PM
Depending on which croc is handling your case, yes a min of 22% up to a max of 35% (it's safer to estimate at a higher rate).

+1 sir paul, specially when they see such a big electronic item, 35% looks to me is the norm.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Nov 13, 2008 at 07:25 PM
I'm really not sure what are the customs duties for electronics. Should be a minimum of 22% but I have always used JAC precisely because I don't want the hassle of the customs.

By the way, were you referring to 6th Avenue as a vendor in Amazon? Not directly ordering from them? If you order through Amazon, you can certainly ship via JAC NJ but I'm not sure if that's possible if you order direct from 6th Avenue.

I am referring to 6th Ave as a seller in Amazon..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Nov 13, 2008 at 07:37 PM
I am referring to 6th Ave as a seller in Amazon..

Ah ... In that case, I'd always ship it thru JAC. The hassle with customs isn't worth it.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: joey on Nov 13, 2008 at 07:47 PM
just wanted purchase this book

(http://www.amazon.com/Petroleum-Refining-Non-Technical-PennWell-nontechnical/dp/0878142800/ref=sr_1_1?ie=UTF8&s=books&qid=1226574837&sr=8-1)

2 new from $228.90  2 used from $64.00

we'd like to purchase the used sana.

problem is hindi sila nagshishiped sa pinas. what should i do?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: streetsmart on Nov 13, 2008 at 07:53 PM
just wanted purchase this book

(http://www.amazon.com/Petroleum-Refining-Non-Technical-PennWell-nontechnical/dp/0878142800/ref=sr_1_1?ie=UTF8&s=books&qid=1226574837&sr=8-1)

2 new from $228.90  2 used from $64.00

we'd like to purchase the used sana.

problem is hindi sila nagshishiped sa pinas. what should i do?

Nearly everyone here uses Johnny Air Cargo. Here's the thread: http://pinoydvd.com/board/index.php?topic=6383.0
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pinoydom on Dec 01, 2008 at 02:06 AM
Collectors,
Please check this out!

http://www.manilaforwarder.com/philsurfer.html
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Jncruz2000 on Dec 23, 2008 at 03:05 PM
does amazon accept payments through pay pal?

thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: blued888 on Dec 23, 2008 at 05:05 PM
does amazon accept payments through pay pal?

thanks

I don't think so. Meron ka nung $10 off $50 and $15 off something no? ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Jncruz2000 on Dec 23, 2008 at 05:50 PM
I don't think so. Meron ka nung $10 off $50 and $15 off something no? ;D

hahaha, wala po sir, i was planning to have a pay pal account because they accept daw transactions with the use of a debit card, eh of all the online shopping sites, amazon has the cheapest dvds and blue rays

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Jncruz2000 on Dec 26, 2008 at 09:01 PM
another question po, does amazon accept debit cards? visa electron debit card or yung mastercard na debit card?

thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Dec 26, 2008 at 09:38 PM
another question po, does amazon accept debit cards? visa electron debit card or yung mastercard na debit card?

thanks

sad to say, no. only credit cards. as long as you have a legitimate u.s. address. you can enroll your philippine credit card to accept payments from amazon.  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Dec 26, 2008 at 10:40 PM
sad to say, no. only credit cards. as long as you have a legitimate u.s. address. you can enroll your philippine credit card to accept payments from amazon.  :)

you don't need to have a legitimate US address to be able to use your Philippine-issued credit cards in buying  items from Amazon.. You can even put your Philippine-based billing and shipping address for non-electronic items..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Dec 27, 2008 at 02:49 AM
you don't need to have a legitimate US address to be able to use your Philippine-issued credit cards in buying  items from Amazon.. You can even put your Philippine-based billing and shipping address for non-electronic items..

I agree with sir Oreo! ;D I have been ordering from both Amazon.com and Amazon.com.uk and in both of them, I indicate my credit card and Philippine billing address...no problem! ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jojitv on Dec 27, 2008 at 03:58 AM
you don't need to have a legitimate US address to be able to use your Philippine-issued credit cards in buying  items from Amazon.. You can even put your Philippine-based billing and shipping address for non-electronic items..

I agree with sir Oreo! ;D I have been ordering from both Amazon.com and Amazon.com.uk and in both of them, I indicate my credit card and Philippine billing address...no problem! ;D

Yup, that's correct. The only disadvantage of not having a US address is that you can't avail of the free shipping promo. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Dec 27, 2008 at 04:01 AM
Yup, that's correct. The only disadvantage of not having a US address is that you can't avail of the free shipping promo. :)

You can still avail of the free shipping if you have an account with JAC. So lumalabas, free shipping to JAC in the US from Amazon, and ang babayaran mo nalang ay yung shipping from JAC in the US to here in Manila. ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rock_star on Dec 27, 2008 at 07:03 PM
You can still avail of the free shipping if you have an account with JAC. So lumalabas, free shipping to JAC in the US from Amazon, and ang babayaran mo nalang ay yung shipping from JAC in the US to here in Manila. ;D

same lang din ba kung sold by another seller sa amazon? meaning hindi talaga amazon ang nagbebenta?

may gusto kasi akong bilin na synths from a seller sa amazon and may free shipping din.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jojitv on Dec 27, 2008 at 07:30 PM
same lang din ba kung sold by another seller sa amazon? meaning hindi talaga amazon ang nagbebenta?

may gusto kasi akong bilin na synths from a seller sa amazon and may free shipping din.

You are correct. Hindi talaga Amazon ang nagbebenta, but third party resellers just selling their items throught the amazon website. But they are trusted sellers naman. Na pag may problema ang transaction nyo, pwede mo sya ireklamo sa amazon. Dami na rin ako nabili from resellers from amazon, di pa naman ako nagkaproblema.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: rock_star on Dec 28, 2008 at 01:18 AM
so pwede ring magamit yung JAC address even for resellers in amazon? kasi may ibang reseller naman kung direct sa site nila ikaw bibili, they want billing address and shipping address same. kung sa amazon dadaan ang transaction, eh di ok lang magamit yung JAC address?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jojitv on Dec 28, 2008 at 02:07 AM
so pwede ring magamit yung JAC address even for resellers in amazon? kasi may ibang reseller naman kung direct sa site nila ikaw bibili, they want billing address and shipping address same. kung sa amazon dadaan ang transaction, eh di ok lang magamit yung JAC address?

Ok lang yun kahit magkaiba. I have different billing and shipping addresses on my items purchased from amazon resellers.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Moks007 on Dec 28, 2008 at 11:48 AM
Bad news, amazon don't do the 30 day price guarantee anymore. Since Sept. 2008 daw. I lost a few (some big) bucks just bec of this. Sayang din, on my recent order of Austin powers blu-ray I lost 8 bucks. On my 2 james bond set almost 50 dollars.. Bad trip.

I made a lot ;D from amazon for a couple of years bec of this price guarantee, sayang ;D.. Oh well..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Dec 29, 2008 at 11:14 AM
you don't need to have a legitimate US address to be able to use your Philippine-issued credit cards in buying  items from Amazon.. You can even put your Philippine-based billing and shipping address for non-electronic items..

I agree with sir Oreo! ;D I have been ordering from both Amazon.com and Amazon.com.uk and in both of them, I indicate my credit card and Philippine billing address...no problem! ;D

hehe, suri suri, i always forget about this point. because when i registered, i put my sister's address as the billing address, but am using a philippine credit card together with my sister's u.s. address as shipping address.  :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jojitv on Dec 30, 2008 at 01:57 PM
hehe, suri suri, i always forget about this point. because when i registered, i put my sister's address as the billing address, but am using a philippine credit card together with my sister's u.s. address as shipping address.  :)

Hmmm. So hindi pala importante na tama young billing address? As long as good yung credit card.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Dec 30, 2008 at 08:27 PM
Hmmm. So hindi pala importante na tama young billing address? As long as good yung credit card.

you have to have a correct billing address as they cross check it with the bank.. you can put different shipping addresses though for different packages..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jojitv on Dec 30, 2008 at 08:47 PM
you have to have a correct billing address as they cross check it with the bank.. you can put different shipping addresses though for different packages..

Yup, that's what I also do. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Chet on Jan 06, 2009 at 03:16 PM
Haven't ordered from Amazon in a while.  So are the days of hassle-free shipping through Royale Logistics over?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 06, 2009 at 04:18 PM
Haven't ordered from Amazon in a while.  So are the days of hassle-free shipping through Royale Logistics over?

Most of us here course our packages thru JAC.. Hassle free indeed..  ;D ;D ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: byron on Jan 06, 2009 at 05:25 PM
I can vouch for JAC... very friendly and efficient service.  I suggest you ship your amazon orders to the new york office for faster shipping time.

Happy New Year to all!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Jan 06, 2009 at 06:03 PM
you have to have a correct billing address as they cross check it with the bank.. you can put different shipping addresses though for different packages..

baket ganun? i am sure my card is a philippine citibank credit card, but i put in the billing address as my sister's u.s. address, how can they cross check that, since ang billing address ko for that card is my philippine address. anyway, for shipping, no problem, i have my sis' house, jac ny and jac nj and a friend's house in tarlac (kakilala kasi postmaster, para bilis labas ng goods).
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jan 06, 2009 at 06:22 PM
I can vouch for JAC... very friendly and efficient service.  I suggest you ship your amazon orders to the new york office for faster shipping time.

Happy New Year to all!

I just checked a moment ago.. Packages from Amazon shipped to NY have taxes still.. So NJ pa rin tau..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Jan 06, 2009 at 11:56 PM
I just check a moment ago.. Packages from Amazon shipped to NY have taxes still.. So NJ pa rin tau..

Yup! That's correct! That's why I always course my orders to JAC NJ, para siguradong walang tax! ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Chet on Jan 07, 2009 at 11:57 AM
I just remebered that, "back in the day," as long as your order was below $50 and you used the cheapest shipping option, Royale Logistics would deliver your Amazon order straight to your door.  So has this changed?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: joejavier on Feb 11, 2009 at 05:51 PM
My wife saw that everything is on sale at gap and she had my-shoppingbox.com handle it, madali daw kausap may office kasi sila dito manila. so i tried it with my golf club, it was quick and easy.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: stickfighter on Feb 12, 2009 at 03:07 AM
I just remebered that, "back in the day," as long as your order was below $50 and you used the cheapest shipping option, Royale Logistics would deliver your Amazon order straight to your door.  So has this changed?

Delivery direct to your doorstep rarely happens nowadays. Normally, all items shipped thru Royale Logistics go directly to the Post Office of your Municipality...and depending on the item, you will be charged a customs fee.
Title: Ordering From Amazon....
Post by: Guardianlion on Apr 05, 2009 at 02:11 AM
I just turned my old BDO savings account into a debit/atm account and will get my card by the end of this month. I was wondering can I use it to shop on Amazon.com. Also is debit and atm mean the same thing? I know I should asked first but had stuff on my mind. Thanks In Advance.
Title: Re: Ordering From Amazon....
Post by: jojitv on Apr 05, 2009 at 02:35 AM
AFAIK, as long as it's a VISA or MASTERCARD, it should work with amazon. A debit card works just like a credit card. The only difference is that for debit cards, you should have funds in them. You can only charge up to how much you have deposited. And it should also work like an ATM card.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Chet on Jun 16, 2009 at 02:10 AM
Is Royale Logistics still in business?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: dips15 on Jun 16, 2009 at 03:59 PM
My wife saw that everything is on sale at gap and she had my-shoppingbox.com handle it, madali daw kausap may office kasi sila dito manila. so i tried it with my golf club, it was quick and easy.

Mukha nga ok ito.  Lot cheaper if you're willing to wait. 
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: sechiong on Jun 26, 2009 at 07:07 AM
hi guys! ask ko lang if i'll gonna buy 1 dvd only from amazon what shipping rate will they applied, per shipment or per item? 1 dvd only. thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: TOY 01 on Jun 26, 2009 at 11:10 AM
hi guys! ask ko lang if i'll gonna buy 1 dvd only from amazon what shipping rate will they applied, per shipment or per item? 1 dvd only. thanks!

Sir pag thru JAC $6/lb + $5 handling fee.. sabay na lang po kayo kay oreoshake sa hating kapatid scheme niya mas makakatipid kayo... ;)

http://www.pinoydvd.com/index.php?topic=88591.0;topicseen
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: volrathj on Aug 02, 2009 at 10:00 PM
Nag try na rin ako mag order sa amazon.com and yes Royal Logistics sya at dineliver pa sa house namin. Pero isang order ko sa amazon.de kinuha ko sa post office nagbayad lang ako ng 35 pesos.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: bpljr2 on Aug 11, 2009 at 01:14 PM
im new to this site/forum, i have to questions, una, magkano ba talaga ang dapat ibayad pag nag pick up tayo ng small packet (galing abroad) sa  post office, may nabasa ako dito na atleast 1k, pero sa laguna 35 pesos lang, ano ba ang tama? and can i have the email address of royale logistics
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: TOY 01 on Aug 11, 2009 at 01:55 PM
im new to this site/forum, i have to questions, una, magkano ba talaga ang dapat ibayad pag nag pick up tayo ng small packet (galing abroad) sa  post office, may nabasa ako dito na atleast 1k, pero sa laguna 35 pesos lang, ano ba ang tama? and can i have the email address of royale logistics
Bro Kung Hindi kasi taxable yun item mo or less than $50 ang value dapat P35 ang bayad storage fee yata yun tawag dun. Bro I suggest you use JAC para less hassle at maka iwas ka sa buwaya sa post office. ;D
Title: Re: Ordering From Amazon....
Post by: darth_rye on Aug 27, 2009 at 08:52 PM
I just turned my old BDO savings account into a debit/atm account and will get my card by the end of this month. I was wondering can I use it to shop on Amazon.com. Also is debit and atm mean the same thing? I know I should asked first but had stuff on my mind. Thanks In Advance.

Just wondering if you already tried ordering to amazon using your BDO atm card? TIA!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: obelix on Oct 21, 2009 at 03:48 AM
sa mandaluyong basta less than $50 yung package (incl shipping) no customs charges, just the 35 peso storage/processing fee ang bayad mo.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vinci on Oct 22, 2009 at 08:11 PM
noob question.
im planning to buy an item online.
have it shipped to my relative in california.

are there any add on expenses i need to be prepared of?like sales tax, etc.
or i am gonna pay only what their posted price is?

thanks!
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: TOY 01 on Oct 22, 2009 at 08:17 PM
Pag more than $25 tapos fulfilled by amazon free shipping tsaka tax free.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vinci on Oct 22, 2009 at 08:26 PM
thanks for the reply bro.

last question, fulfilled by amazon means amazon is the main seller?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: yeh-yeh on Oct 22, 2009 at 11:26 PM
thanks for the reply bro.

last question, fulfilled by amazon means amazon is the main seller?

yes sir amazon is the seller
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vinci on Oct 25, 2009 at 08:04 PM
yes sir amazon is the seller

got it.  Thanks everyone.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reinerr on Jan 30, 2010 at 09:47 PM
Hi guys, question lang
First time ko kasi mag-Amazon, yung previous orders ko kasi were from Alibris, Tower, DVDasian, ebay. Never ako nagbayad ng tax sa post office for those orders and they were delivered directly to my house. Never ako naka-receive ng notice na I have to pick my items sa post office. Kapag amazon ba mas "takaw-pansin" ang packages (if you know what I mean) kaya napag-iinitan ng mga tao sa post office (based sa previous posts I read from this thread)?  I ordered two items (1 Blu and 1 CD).
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: yeh-yeh on Jan 31, 2010 at 08:22 PM
Hi guys, question lang
First time ko kasi mag-Amazon, yung previous orders ko kasi were from Alibris, Tower, DVDasian, ebay. Never ako nagbayad ng tax sa post office for those orders and they were delivered directly to my house. Never ako naka-receive ng notice na I have to pick my items sa post office. Kapag amazon ba mas "takaw-pansin" ang packages (if you know what I mean) kaya napag-iinitan ng mga tao sa post office (based sa previous posts I read from this thread)?  I ordered two items (1 Blu and 1 CD).

sir ang pagkaalam ko pag more than $50 yung package don lang magkakaron ng tax. Then Php 35 babayaran for handling fee.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reinerr on Jan 31, 2010 at 10:22 PM
sir ang pagkaalam ko pag more than $50 yung package don lang magkakaron ng tax. Then Php 35 babayaran for handling fee.

thanks!
wow, nakaligtas ako, $48.95  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: edgarryan on Jan 31, 2010 at 10:51 PM
Bumili din ako sa e-bay dati ng complete set ng West Wing, worth around P4,000 yata.  Nung pagkuha ko sa Post Office sa Manila, pinagbabayad ako ng more than P1,000 in tax.  Nabigla ako sa laki.  Pinakita pa sa akin yung computation.  Noong nakita nilang government employee din ako, bigyan ko na lang daw ng pang-meryenda yung mga tao.  Hehehe.

Medyo may inconsistency din pag sa internet nag-order.  Minsan, pinapakuha pa sa akin sa PO, minsan, deretso na sa akin.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: animated on Feb 01, 2010 at 09:29 AM
Hey guys,

I noticed Amazon is finally shipping Electronics, Video games and other selected items internationally. But as you would have guessed, it's expensive. I tried placing Final Fantasy XIII on my cart just to check how much the total shipping cost would be and here's the breakdown:

Items:         $59.99
Shipping & Handling:    $35.98
Pre-order Guarantee:    -$0.00
Promotion Applied:    -$0.00
Promotion Applied:    -$0.00
    
Total Before Tax:      $95.97
Estimated Tax:*      $0.00
Import Fees Deposit    $16.89

Order Total: $112.86

I don't think anyone will switch from JAC yet.  :P

Anyway, you can read more about it here: http://www.amazon.com/b?ie=UTF8&node=230659011
The shipping rates can be found here: http://www.amazon.com/gp/help/customer/display.html?nodeId=596188&#PriorityInternationalCourier
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vx2 on Feb 04, 2010 at 05:30 PM
Why are concert blu-rays more expensive to ship? Normal movie blurays, EVEN the big special edition ones, costs only an additional 4$, concert blurays are up to another 8$.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reinerr on Feb 15, 2010 at 11:06 PM
I love amazon.com! I chose the cheapest shipping option and had my blu and cd shipped by February 2. Guess what? They arrived last Friday, February 12. Ten days lang! And they were not supposed to arrive until the 3rd of March as amazon has estimated.  :D They were also delivered directly to our house without me having to pay for any additional fees.  ;D

Pero sa amazon ko lang naexperience na nakalagay sa labas ng box kung ano ang items sa loob pati yung prices nila. kaya pala hindi nakakatakas yung mga beyond $50.  :-\
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ABCmotorparts on Feb 23, 2010 at 01:56 PM
I love amazon.com! I chose the cheapest shipping option and had my blu and cd shipped by February 2. Guess what? They arrived last Friday, February 12. Ten days lang! And they were not supposed to arrive until the 3rd of March as amazon has estimated.  :D They were also delivered directly to our house without me having to pay for any additional fees.  ;D

Pero sa amazon ko lang naexperience na nakalagay sa labas ng box kung ano ang items sa loob pati yung prices nila. kaya pala hindi nakakatakas yung mga beyond $50.  :-\

Standard procedure na yata ang pagde-declare ng items sa Amazon sir,
but yes, you are correct, Amazon has some of the best deals,
and you are always secured when buying and ordering from them.

Kind regards,
ABC
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: syoti on Mar 06, 2010 at 08:56 PM
question lng po.. kpag more than 50$ ang oorderin ko, how much po un tax? this is my first time to try to order at amazon kasi.. thanks.. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: edgarryan on Mar 06, 2010 at 11:36 PM
question lng po.. kpag more than 50$ ang oorderin ko, how much po un tax? this is my first time to try to order at amazon kasi.. thanks.. :)

DVDs are subject to a 10% tax rate, plus 12% E-VAT, plus customs charge, plus other charges, which would all cost you around half of your original purchase price plus shipping.  Di talaga recommended na mag-order ng more than $50.00.  Swerte mo lang kung ang ginamit na courier ng pinagbilihan mo is may connections sa Royale Logistics.  Deretso na sa address mo yun.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: mjddl163 on Mar 07, 2010 at 02:51 AM
I just ordered a book from Amazon worth $23.47 (includes shipping), the delivery estimate is around April 6 - April 26. I hope that I don't have to pay the tax for this item.  ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Waxx on Mar 07, 2010 at 03:21 AM
I just ordered a book from Amazon worth $23.47 (includes shipping), the delivery estimate is around April 6 - April 26. I hope that I don't have to pay the tax for this item.  ;D

as far as i know, books are exempted from tax and duties.. but then again, this is the philippines, wherein anything goes..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 07, 2010 at 12:28 PM
I just ordered a book from Amazon worth $23.47 (includes shipping), the delivery estimate is around April 6 - April 26. I hope that I don't have to pay the tax for this item.  ;D

no tax for books..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: edgarryan on Mar 07, 2010 at 01:04 PM
no tax for books..

That's according to the regulations, pero may bagong "scheme" ang Customs.  Pag hindi daw philosophical and educational ang book, subject to tax daw.  Kaya nga matagal nawalan ng Twilight series sa mga bookstore dahil nabinbin sa Customs.  Issue yan dati eh.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 07, 2010 at 01:07 PM
That's according to the regulations, pero may bagong "scheme" ang Customs.  Pag hindi daw philosophical and educational ang book, subject to tax daw.  Kaya nga matagal nawalan ng Twilight series sa mga bookstore dahil nabinbin sa Customs.  Issue yan dati eh.

issue nga dati but its been resolved when president arroyo castigated the customs for putting taxes on books.. remember that the UN intervened when this issue arose last year..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: mjddl163 on Mar 07, 2010 at 02:19 PM
no tax for books..

There's a gift option also before confirming my order so I tried it as well. Hopefully it gets delivered straight at my home. ;D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Waxx on Mar 09, 2010 at 01:08 PM
There's a gift option also before confirming my order so I tried it as well. Hopefully it gets delivered straight at my home. ;D

mas nakakatakot ang gift.. baka mas ma tax kahit na book sya.. wag naman sana.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: mjddl163 on Mar 09, 2010 at 01:30 PM
mas nakakatakot ang gift.. baka mas ma tax kahit na book sya.. wag naman sana.

pag gift option kasi, nakatago or wala yung price eh.. ngaun ko pa lang tinry to kaya tignan na lang natin  ;D

Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: 6sigma on Mar 10, 2010 at 03:39 PM
You can also ship to a friend who has a house in Subic or Clark.

No taxes.. Just have your friend bring it out to you ;)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reinerr on Mar 14, 2010 at 06:42 AM
may nakagamit na ba ng Amazon Rewards Visa card? Sulit ba and are they gonna charge me for signing up?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on Mar 14, 2010 at 08:42 AM
may nakagamit na ba ng Amazon Rewards Visa card? Sulit ba and are they gonna charge me for signing up?

do you live in the u.s.? if you do, then i think it can be a good card to use if you will shop on amazon often, you earn points, a joining rebate. but if you are here in the philippines. i dont think you will be allowed to get one. you will need a u.s. address to be able to sign up.

unless you have relatives living in the u.s. you can use their address, but the bills will always be course through there and the hassle on how you will pay them to settle the billings.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Mar 14, 2010 at 08:53 AM
may nakagamit na ba ng Amazon Rewards Visa card? Sulit ba and are they gonna charge me for signing up?

Only available for US residents..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: obelix on Mar 14, 2010 at 08:55 AM
I just ordered a book from Amazon worth  (includes shipping), the delivery estimate is around April 6 - April 26. I hope that I don't have to pay the tax for this item.  ;D

kapag less than $50 (incl shipping) and price dapat exempt from tax.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: reinerr on Mar 14, 2010 at 10:44 AM
Only available for US residents..

FAIL, haha  ;D

thanks for the responses. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: syoti on Mar 14, 2010 at 05:26 PM
how much does shipping cost if you're gonna buy a dvd from amazon? and is the 50$ limit for tax includes the shipping or just the srp of the dvd?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: vx2 on Mar 20, 2010 at 11:46 AM
Anybody have experience with Amazon Japan? A lot of the items can't be shipped internationally, are there any forwarders like Johnny Air so I can order from Japan, address it to them, and they themselves will ship it here?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: edgarryan on Mar 20, 2010 at 11:17 PM
how much does shipping cost if you're gonna buy a dvd from amazon? and is the 50$ limit for tax includes the shipping or just the srp of the dvd?

Yung sa akin, includes shipping yung computation ng customs tax.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: mjddl163 on Mar 25, 2010 at 10:40 AM
March 6: Ordered the book on Amazon.com

March 25: Got it and was delivered right at my doorstep and YES there was no TAX :D
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: missbebz on Apr 06, 2010 at 09:00 PM
Question po..

Paano po ba if yung item from Amazon e hindi Amazon yung seller? Paano po pag bumili ako ng items na yung isa hindi Amazon ang seller at yung iba Amazon ang seller. Magkahiwalay po ba ang shipping nun?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: coffeetiger on Apr 06, 2010 at 09:12 PM
opo magkahiwalay ang shipping nun.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on May 12, 2010 at 01:51 AM
I just realized my last three Amazon.Com shipments by DHL International (Priority Shipping) all arrived at my doorstep without any customs due.

Maybe they've changed their policy?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on May 12, 2010 at 06:43 AM
I just realized my last three Amazon.Com shipments by DHL International (Priority Shipping) all arrived at my doorstep without any customs due.

Maybe they've changed their policy?

That's really good news Mr. Hankey. Each shipment what's the estimated value? Is it less than $100?
On an average, how long does it take to reach your doorstep?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Mr. Hankey on May 12, 2010 at 12:16 PM
One was almost $150, the other two were under $100. I noticed the boxes didn't have the price of the order printed on them anymore, just on the invoice inside. But nothing's to stop them from opening that and checking the invoice, right?

All three took 5 days.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on May 12, 2010 at 12:22 PM
Nice...that's a steal Mr. Hankey. Maybe I'll give it a try in my next order. :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: yeh-yeh on May 16, 2010 at 11:19 PM
Hi guys,

I'm planning to buy used Blu-rays in Amazon. Any recommendation for a 3rd party seller that gives free shipping and good items.

Thanks.

MARIO
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: iiinas on May 17, 2010 at 06:04 AM
Hi guys,

I'm planning to buy used Blu-rays in Amazon. Any recommendation for a 3rd party seller that gives free shipping and good items.

Thanks.

MARIO

amazon gives free shipping for blurays on orders above 25$, but the free shipping is for the continental usa, i dont think their is free international shipping though.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: pchin on May 17, 2010 at 05:16 PM
I'm planning to buy used Blu-rays in Amazon. Any recommendation for a 3rd party seller that gives free shipping and good items.

You can try sellers like Warehouse Deals & Grassroots Books. It depends on the items. Some they may provide free shipping while others they may not provide. The best way to check is to click on the item you want & tick on the "FREE Super Saver Shipping offers only" option. There you will able to see all those listed items available for FREE shipping (if any). From time to time other sellers may provide free shipping too (usually tru "Fulfillment by Amazon")

e.g. AMAZON (http://www.amazon.com/gp/offer-listing/B0030Y0I28/ref=olp_sss_all?ie=UTF8&shipPromoFilter=1&sort=sip&me=&seller=&condition=all)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: yeh-yeh on May 17, 2010 at 10:27 PM
Thanks sir iiinas and sir pchin   :)
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: syoti on Jun 22, 2011 at 09:26 AM
planning on buying a book on amazon US. costs $154. may tax kya to? tnx
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: oReOsHaKe on Jun 22, 2011 at 09:29 AM
planning on buying a book on amazon US. costs $154. may tax kya to? tnx

educational books are exempt from customs taxes..
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: syoti on Jun 22, 2011 at 09:50 AM
ok tnx.. how bout blu rays, may tax b?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: ABCmotorparts on Jun 22, 2011 at 11:46 AM
ok tnx.. how bout blu rays, may tax b?


meron sir,...
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: syoti on Jun 22, 2011 at 06:33 PM
meron sir,...

ok, sori medyo clueless ako about this.. wanting to try buying in amazon kasi.. is it recommended to buy online.. safe b? un tax b sa blu ray how much kaya? any idea... thanks
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: Wildfire™ on Jun 22, 2011 at 06:56 PM
Pagpina LBC Balikbayan box wala bang tax?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jbluzb on Jul 01, 2011 at 05:35 PM
Question, If I order from amazon.uk with express priority and amazon paying for taxes and import fees. Will I still be charge import tax for my items?
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jbluzb on Jul 01, 2011 at 09:53 PM
This is my summary of statement:

Item(s) Subtotal:                   £24.99
Postage & Packing:                £22.58
  `                                          -----
Total before VAT:                  £47.57
VAT:                                     £0.00
  -----
Total:                                  £47.57
          Import Fees Deposit £5.71  -----
Total for this Delivery:          £53.28

Question: will I stay for the tax if I already have paid for the import fees?

Answer: I was not taxed by UPS.
Title: Re: Amazon.com - shopping, shipping, post office, customs Q&A
Post by: jbluz