Sad to say Sir Vic, the unit was purchase outside pdvd, on sulit ko po ito nabili....at di maganda after sales nila.
Please note that this is not to advertise, but to emphasize on what we can help fellow PDVD membersYes, many sulit.com sellers are agents who do not back their sales with special care / after-sales service but to refer their customers to manufacturer guaranty service. In the unlikely event that you experience TV problems like dead pixels, or backlight bleeding, which are not covered in the manufacturer's warranty provision, it is down to the customer to find service agent who will help him.
We wish to emphasize that Sights and Sounds operates on a business-to-consumer model, meaning we do not work through agent. In other words, we are not agent who will run away your money after you wish to return your wrong choice of purchase over internet.
WHY BUY TV AT SIGHTS & SOUNDS
• Serving the electronic industry for 30 years.
• Expert and friendly salesperson to answer your electronic needs
• Provide delivery and installation of electronics on the same day.
• Provide value-added services through After-Sales Assistance Program (ASAP). Our ASAP includes:
- Quick Fix
In the unlikely event that your electronics experience a problem, such as changes in audio and video settings or programming, our technical will still be there to do another round of service, even if he needs to pre-set your electronics again. Two times of Quick Fix service is provided under this provision.
- Technical Consultation via Telephone
If you find yourself sitting on the floor with wires going everywhere and nothing seeming to work, call +6326341789 to 90 0r 0922-3868659. Our technical staff is ready to guide you over the phone, or to arrange with you for a visit. They know the ins and outs of every product we sell. They’ll help you install your gear when it’s new, and troubleshoot it years down the road. E-mail tech support is available, too, and we try to answer every inquiry within 24 hours. Email:
[email protected] - TV relocation and delivery Service
We know that moving can be a stressful time and we want to ensure that your TV is setup at your new address as smoothly as possible. To assist you, we provide one time free TV transport and delivery to address within Manila, Quezon, Makati, Taguig City. Call to inquire for other areas covered by this service.
- TV 30 Day Replacement Guarantee
In the event that a TV is defective within the first 30 days of the invoice date, Sights and Sounds will replace a new unit of the same model at no expense to the customer. This covers almost any defect that cannot be repaired in home or office with simple troubleshooting or adjustment. Please simply contact Sights and Sounds by phone at 634-1789 to 90 with a description of any problem you may be having and we will arrange for a replacement unit.
- Trade To Upgrade program
Owning a new TV is more affordable with Sights and Sounds’ Trade-in and Trade-Upgrade Program. Simply buy TV at Sights and Sounds, and your TV is eligible for future trade-in or trade-upgrade. Depending on the condition of your old TV (a visual inspection of your TV will be required to determine the actual value of your trade-in), Sights and Sounds will issue a certificate of TV valuation which you will apply for trade-in for another TV.
Sights and Sounds is not a brick and mortar store, but we are brave enough to offer unique service to our valued clients of The PinoyDVD community. We believe that if we stay as a member, we should as well treat each other with respect and care. After all our fine reputation is evidenced by the referrals we enjoy from existing clients and friends like you. You are our first responsibility, anticipating and servicing your needs are our top priority.
