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Author Topic: LISTENING IN STYLE GROUP : SALE AND EVENTS  (Read 23720 times)

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Offline E-reply

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Re: Listening room - megamall - less than friendly ?
« Reply #60 on: Oct 18, 2007 at 09:01 AM »
But for me the reason why I stopped buying anything from them (I remember I also bought a car stereo from them) is not because they're less friendly (I still do visit their shop, the girl in the counter still remember me) but because of the take-home-now-pay-later scheme of the other shop I mentioned above.  ;D
Cheers!!!
Compaq


Nice thoughts.  Will try to work out take-home-now-pay-later scheme. Good idea.  Give us a few days to figure this out. Will advise to the public once we have this scheme available...

Offline Moks007

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Re: Listening room - megamall - less than friendly ?
« Reply #61 on: Oct 18, 2007 at 09:05 AM »
ako, ang di ko lang gusto doon ay yung cashier na babae at pero yung bald guy ok naman sya kc sya nag asikaso sa akin doon ng bumili ako ng mga wharfedale D9 at siguro dahil na rin sa chinoy din ako.

Ya thats the thing, you bought a wharfedale D9, I bought a 600 pesos optical cable hehe. I think thats the difference. Im just making a point that sometimes kasi stores look/base people on what they buy/looks (wearing shorts, slippers etc). Ive experienced this not only on appliance stores but regular stores. If for example, I walk in a store and gonna buy a pioneer plasma tv, ready to down Im sure some stores will cuddle me like a baby but siempre I may be wrong, some store get these kind of clients regularly.....Thats why I dont want to judge anybody and I also say SOME stores. IMO, The issue at hand here to me is not pinpointing listening room, its customer service on all stores.

Like I say Listening group is the best for me. Even I havent bought much from them, the stores Ive visited is very accomodating, even thru phone lang. Listening in style is excellent..Theaterworks, even if I havent met sir nemesis, the salespeople he have there is very very nice and accomodating. Listen up is also great and accomodating. These are the ones I visited and they have one of the best services. Im sure listening room also have great service, its just talaga there may be so much people talaga there, of course its tiring talaga for them. Again im not judging. I still visit listening room anyway, cool parin sila sa akin..

Offline vtec3

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Re: Listening room - megamall - less than friendly ?
« Reply #62 on: Oct 18, 2007 at 09:38 AM »
I have been there also and I would say generally ok naman ang service nila, except that if you go somewhere else you see stores which provides you with better service  ;) again for me that doesn't mean they give a not so quality service. One gauge of which stores you should deal with and be assured of quality service is the Audio-Video Stores thread. Look at the active thread(s) and find out who answers your querry, diba its  great to know that the owners themselves answer your concerns. Just my thoughts  ;D

Offline tonedeaf

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Re: Listening room - megamall - less than friendly ?
« Reply #63 on: Oct 18, 2007 at 11:41 AM »
By the way, are we in the right board/section?

This thread (along with the one about trinoma in this sub-forum) should be consolidated with the Your Thoughts on PHilippine AV stores thread...

Offline aksdman23

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Re: Listening room - megamall - less than friendly ?
« Reply #64 on: Oct 18, 2007 at 11:48 AM »
E-Reply
Well said. As I said earlier, customers attitudes towards spending are not only influenced by the price, but also by the level of service they receive. Price is not the only factor taken into account when making purchasing decisions.

Yes, that's why I shop from them because aside from having excellent prices, they have given me excellent service as well.

Offline Reymer

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Re: Listening room - megamall - less than friendly ?
« Reply #65 on: Oct 18, 2007 at 12:33 PM »
Been there many times, so far OK nman sila  :)

Offline Moks007

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Re: Listening room - megamall - less than friendly ?
« Reply #66 on: Oct 18, 2007 at 02:17 PM »
Like I say Listening group is the best for me.

Last na ito hehe..

Sorry let me rephrase, I did not proof read hehe...I meant..  "Like I say Listening group is ONE of the best (top 10) a/v stores here in Manila.. for me "..etc. etc.




Offline Nemesis91

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Re: Listening room - megamall - less than friendly ?
« Reply #67 on: Oct 18, 2007 at 03:29 PM »
Last na ito hehe..

Sorry let me rephrase, I did not proof read hehe...I meant..  "Like I say Listening group is ONE of the best (top 10) a/v stores here in Manila.. for me "..etc. etc.





Thanks sir Moks007.... hehehe.. any problem w/ listening pls tell me and i'll handle it. Kayang meron forum like this para malaman yung tama at mali guys.

And by the way tama si Tonedeaf, this thread is not for this section, baka magalit mga Mods! :D

Offline Trig

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Re: Listening room - megamall - less than friendly ?
« Reply #68 on: Oct 20, 2007 at 12:07 AM »
Thanks sir Moks007.... hehehe.. any problem w/ listening pls tell me and i'll handle it. Kayang meron forum like this para malaman yung tama at mali guys.

And by the way tama si Tonedeaf, this thread is not for this section, baka magalit mga Mods! :D

tingin ko po ang prob lng is kulang sila sa tao. Yung iba kc parang may ibang inaasikaso(maybe repairs, new stocks) then at the same time kumakausap sa customers. Siguro kulang lang ng sales people na focused lang sa customers and wala nang ibang task. Nasa megamall kc sila so sobrang dami ng tao

Again, ok naman ang service nila esp kung icocompare sa regular appliance store. Yun nga lng, masOk para sa listening at saming customers kng magimprove  ;D

Offline francis007

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Re: Listening room - megamall - less than friendly ?
« Reply #69 on: Nov 04, 2007 at 04:44 PM »
i bought a lot of HT items from a lot of store but none from them...I think something is really wrong with them...been in their store medyo kulang nga sa customer service...I like SS at shang...was gonna buy the toshiba42300a from them but I couldn't get the price I want....I got a 47philips na lang instead somewhere else...i appreciate their customer service however...

Offline boybi

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Re: Listening room - megamall - less than friendly ?
« Reply #70 on: Nov 04, 2007 at 09:54 PM »
I was at Shangri-La Plaza last Sunday and I went inside all the AV shops in the 4th floor just browsing around while waiting for my wife. All I can say is, I was not impressed with the staffs in all the AV shops there.

Offline Mouldingo

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Re: Listening room - megamall - less than friendly ?
« Reply #71 on: Nov 04, 2007 at 10:09 PM »
Naku, kawawa naman si Oliver. Mag-kapatid yung mga may-ari ng TheaterWorks, Listening Room at Listening in Style. ::) ::) ::)

Offline jackryan

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Re: LISTENING IN STYLE GROUP : SALE AND EVENTS
« Reply #72 on: Nov 12, 2007 at 11:05 PM »
Please kindly pm me prices for:

1. KEF Q5, Q6, Q7
2. B&W 805S, 803S

Many thanks,
-JackRyan

Offline czrocker

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Re: LISTENING IN STYLE GROUP : SALE AND EVENTS
« Reply #73 on: Nov 30, 2007 at 06:02 AM »
pls pm me the ff yamaha floor standing speakers ( best price if possible)

ns-777
ns-555

tnx

Offline ginioibnoi

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Re: LISTENING IN STYLE GROUP : SALE AND EVENTS
« Reply #74 on: Dec 01, 2007 at 10:41 AM »
pa pm po price list ng mga yamaha recievers old n new model


tnx :)

Offline sentinel808

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Re: LISTENING IN STYLE GROUP : SALE AND EVENTS
« Reply #75 on: Dec 05, 2007 at 06:00 PM »
Pls pm me the price of the Panasonic AE2000 HD and the AX200.
Thanks

Offline Huddaf

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Re: LISTENING IN STYLE GROUP : SALE AND EVENTS
« Reply #76 on: Jan 14, 2008 at 02:01 PM »
Listening Room Mega Mall +632 632 9577
Listening in Style Shangri La +632 633 5085, +632 632 9785 or 632 632 9345

New numbers

Offline simonzaide

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Re: Listening room - megamall - less than friendly ?
« Reply #77 on: Apr 12, 2008 at 12:51 AM »
well based on my experience they were quite friendly yun lang nga wrong info i was trying to get an LCD TV from them a few months ago it was arnd 830pm ang selling point pa nga nila was sir if u want deliver narin natin ngyn yung TV mo so i was pretty pleased kaso when i inquired about the 37A3000E i was told na wala na talagang stock nun anywhere so i had to think about it namuna cause i wanted a 37 inch not the 32 inch to my surprise nung nagtext me sa mga listening stores i was able to get a reply from listening in style sa may eastwood na they had so i went there and got my TV yun lang nga i had to go to shangrilla para swipe card ko since bago palang yung shop but i got free delivery for the hassle and they people who installed my TV were really nice and accomodating so overall got good service naman and value for my money

siguro nga depende rin tlga yun sa dami ng tao at a certain time ksi symepre minsan if madaming tao sa shop you cant expect na mabilis service diba the time i went there was pretty late so i had all the attention hheheheh


Offline gMsCoTT

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Re: Listening room - megamall - less than friendly ?
« Reply #78 on: Apr 14, 2008 at 08:58 AM »
Unfortunately, I had also gone through a similar experience of less than friendly service with Listening Room in Megamall about 2 or 3 Saturdays ago. I wanted to pick up a pair of high quality headphones and when i was inside the shop no one assisted or even acknowledged me after about 10 minutes, even though there weren't too many customers.  :-[

I ended up buying from somewhere else.


Offline number1

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Re: Listening room - megamall - less than friendly ?
« Reply #79 on: Apr 14, 2008 at 10:58 AM »
I have experienced something similar a few years ago at the "Listening Room"(?) in Megamall B 3rd Flr.

The owner (I think he is the one who has a clean shaven head) has a frowning face on several occasion I entered their shop (interval of months per visit). I don't know if that his natural expression or he seem to have a bad day very often. You ask him a question and he seem to want to bite you off. Note, I don't know him personally nor does he know me, and I have never bought anything from the store. I was just shopping around (with plans on deciding which components are best to get and from what shop) . Well, as for the staff, yes they do ignore you once in a while (note: not all the time). 

I guess these kind of attitudes and atmosphere that they project from the shop, seem to make their business/shop less inviting to people like me, IMO.

I'm sure other people have more positive experience with this particular store, but certainly not for me.     

Offline eksi

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Re: Listening room - megamall - less than friendly ?
« Reply #80 on: Apr 15, 2008 at 02:55 AM »
ganun ata talaga mga staff ng listening room... nung una kong pasok dun wala din pumapansin sakin kasi naka shorts, tsinelas tsaka sando lang ako nun... pero itong shop na to kasi pinakamalapit sa bahay namin so pagmay kailangan ako na wala sa ace hardware or sa ibang store for my home theater... dito bagsak ko... anyway... bumalik ako dun to see if may AVR na mura pero that time naka nike shoes ako, arsenal jersey, jogging pants, tag watch and gym bag... di pa din nila ako pinansin... mukha kasi siguro akong bisaya... kaya i have to get their attention and ask what i need... too cut the long story short... sa kanila ako nakabili ng AVR kasi mas mura compare to ace tsaka same brand ng AVR na gamit nila dun sa shop... tapos naka chikahan ko na yung lady staff nila dun na mukhang bisaya din...  from that time pag dumadaan ako dun kahit naka tsinelas, shorts and sando lang ako... pinapansin na nila ako... suki na kumbaga... marami rami na din akong nabili dun such as coaxial cords for ampli... discounted surround speakers...cord for subwoofer etc...  mas madalas kasi ako nasa megamall kesa sa shangrila kaya madalas sa kanila ako nakakabili ng mga minor accessories for my home theater... pero pag medyo mahal na mga accessories and add-ons sa HT... I go to sights and sounds first... dun kasi unang punta ko... full customer service agad kahit naka tsinelas, shorts and sando lang ako... no problem to audition everything you are considering to buy

Offline macx

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Re: Listening room - megamall - less than friendly ?
« Reply #81 on: Apr 15, 2008 at 03:10 AM »
I bought my receiver and speakers there, and based on my experience ok lang naman sila. They were auditioning a set up to a customer, and as soon as one of them saw me, lumapit naman agad siya sa akin. I was actually wearing jeans and slippers lang din. Swerte lang siguro ako nun.
for structural retrofitting needs - PrimeLink

Offline pangke

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Re: Listening room - megamall - less than friendly ?
« Reply #82 on: Apr 17, 2008 at 03:38 PM »
question po...ano po ba yung "listening group" hehe?

Offline iiinas

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Re: Listening room - megamall - less than friendly ?
« Reply #83 on: Apr 17, 2008 at 04:26 PM »
question po...ano po ba yung "listening group" hehe?

listening room - megamall
listening in style - shangrila mall
d-cinema - alabang festival mall
listen up - glorietta

they all belong to the same group of comapnies (listening group).

Offline pangke

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Re: Listening room - megamall - less than friendly ?
« Reply #84 on: Apr 17, 2008 at 04:36 PM »
ah ok..salamat sir. naliwanagan na ko. hehe
so does this mean that their prices are almost the same?

Offline bigshot_inter

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Re: Listening room - megamall - less than friendly ?
« Reply #85 on: Apr 17, 2008 at 06:20 PM »
Wow, had a similar experience late last year. Went to their megamall store and there were no other customers. Di ako pinapansin. Tried asking for information on their TVs but the sales guy i talked to kept answering back in one liners in a very rude way. Then a chinese guy comes in and all the sales people were suddenly very polite and helpful to this guy. It seemed like these guys didnt think i was a serious buyer. Ended up buying my 32" lcd and 50" plasma from Theaterworks....

Offline fita

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Re: Listening room - megamall - less than friendly ?
« Reply #86 on: Apr 17, 2008 at 09:12 PM »
May sumpong lang minsan yung taga bantay doon. Minsan mabait naman sa akin, minsan parang masama ang araw nya. Pero ok lang, basta mababa presyo. Canvassing pa lang naman ako eh.

Offline Mouldingo

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Re: Listening room - megamall - less than friendly ?
« Reply #87 on: Apr 17, 2008 at 09:21 PM »
Wow, had a similar experience late last year. Went to their megamall store and there were no other customers. Di ako pinapansin. Tried asking for information on their TVs but the sales guy i talked to kept answering back in one liners in a very rude way. Then a chinese guy comes in and all the sales people were suddenly very polite and helpful to this guy. It seemed like these guys didnt think i was a serious buyer. Ended up buying my 32" lcd and 50" plasma from Theaterworks....

Their salesguy kasi doesn't like long conversations. May ibang customers ask questions na pang-asar lang at talagang hindi bibili... :P :P :P

Offline frootloops

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Re: Listening room - megamall - less than friendly ?
« Reply #88 on: Apr 17, 2008 at 09:52 PM »
Their salesguy kasi doesn't like long conversations. May ibang customers ask questions na pang-asar lang at talagang hindi bibili... :P :P :P

Like....ilan ang PMPO nyan??   ;D

Ended up buying my 32" lcd and 50" plasma from Theaterworks....

Your money also ended up in one bank account since it has the same owners.  ;)

Seriously speaking... if you are really on the hunt, try to look for Oliver at Mega or JR at LIS Shang, this guys will go out of their way to help you and gives a decent discount.

As for Theaterworks, I haven't got the chance to meet Jeff yet, but the sales rep at Trinoma and Robinsons Forum Pioneer are all okay, very accomodating.

Maybe LIS Group's sales rep needs to have a team building or seminar to have a common practice on how to do the right customer service. They may have their reasons but a customer is still a customer. They have to put the customer FIRST.

Offline augusto

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Re: Listening room - megamall - less than friendly ?
« Reply #89 on: Apr 19, 2008 at 10:09 AM »
Here's my experience....

Went to LS Shangri-la sometime in December of last year as I wanted to get a universal mounting bracket for my newly purchased projector. I had previously called two other stores, LS Megamall and Theaterworks Trinoma and both have priced the mount at P2.5k. But because I stay in the Mandaluyong area, the best choices for me were Megamall or Shangri-la. And since we all know that parking in Megamall is always a nightmare, especially in the Xmas season, I opted to go to LS Shangri-la. With the thought that the Shang branch being a Listening Group member also, I didn't bother to call anymore to inquire about the price. I was surprised when upon inquiring at the Shang branch, I was informed that the price was 5K. The same item for double the price? It didn't make any sense to me. I told them that I'm a Pinoy DVD member and that Trinoma and Megamall were giving it to me for 2.5K. Then without saying a word to me, they began to install the bracket. I thought they did this because they agreed to the price that was quoted to me by the 2 other branches. But when they finished installing, they still insisted on the price of 5K. They really didn't want to bring the price down so I had it un-installed. I then decided to call Minnie of LS Megamall and relayed what happened to her. She was quick to assist me and told me that she will have somebody bring the bracket to where my car was parked in Shangri-la so I wouldn't have to move anymore. The transaction was done from where I was and I didn't even have to go to Megamall anymore.

Just sharing my experience with the Shang branch. Now whenever I need anything, I just deal with either Belen of Theaterworks and Minnie of Megamall.