Topic: LBC Shipping Cart

[deuce]

Hindi kaya ito magkaroon ng immediate effect sa performance nila?
I suppose napakahirap mag-operate kapag garnished ang bank accounts!

http://business.inquirer.net/205164/205164

[jlaw]

Nagmahal ata ng sobra ang airfreight charges nila starting from the update last Feb. 1. Mine,  Onkyo AVR and 5 small grocery items,  12k kung via air! I opted for sea cargo instead na inabot ng almost 3k. Will not use them again. First time ko gamitin sila dahil kala ko mas mura yung bago nilang rates but turned out as per previous users. Halos 100% pala or more ang itinaas ng rates nila. I have been a Forexworld user for 3 years now via sea cargo Lang lagi. Yang 3k na yan sa forex,  halos isang malaking BB BOX na at sobrang dami na ng laman!!! If I will compare with my current lbc shipping cart box,  siguro 1.7k lang to sa forex!!! Beware guys.

[disturbed]

any recent feedback here? need to buy something sa amazon

[rochie]

any recent feedback here? need to buy something sa amazon

so far all of our items dumating naman on time,sabay sabay kami ng mga officemates ko magpaship sa isang box lang para tipid and may discount pag gamit cc,forgot ko lang kung anong bank ngayon may promo.fir the charges naman halos parepareho lang rate nila

[disturbed]

so far all of our items dumating naman on time,sabay sabay kami ng mga officemates ko magpaship sa isang box lang para tipid and may discount pag gamit cc,forgot ko lang kung anong bank ngayon may promo.fir the charges naman halos parepareho lang rate nila

wala na ung sa bpi promo sayang..ok thanks sa feedback sir..naka ilang try na ako mag register..paikot ikot lang ung dots..me 30 mins na ata..ni try ko mag log in baka sakali napasok na system..wala pa din..try ko sa bahay mamaya..

[rochie]

wala na ung sa bpi promo sayang..ok thanks sa feedback sir..naka ilang try na ako mag register..paikot ikot lang ung dots..me 30 mins na ata..ni try ko mag log in baka sakali napasok na system..wala pa din..try ko sa bahay mamaya..

baka down ang system nila kaya di ka makaregister,or baka sa internet connection.

[rochie]

my latest air shipment hasn't arrive yet, almost 20 working days na wala pa din and walang update sa tracking sa website nila. yung sea freight ko padating na sa subic baka maunahan pang dumating yung pina air freight ko.

[tetablanco]

my latest air shipment hasn't arrive yet, almost 20 working days na wala pa din and walang update sa tracking sa website nila. yung sea freight ko padating na sa subic baka maunahan pang dumating yung pina air freight ko.

Hi again, Rochie. Really strange that your shipment is so late.  I usually get mine in 5 calendar days or sooner.

[rochie]

Hi again, Rochie. Really strange that your shipment is so late.  I usually get mine in 5 calendar days or sooner.

I already called them many times, and they actually doesn't know where my shipment are. so I just asked for a refund of the shipping fee and insured amount of the item, buti na lang nuforce DAC and some mogami wires lang yung nilagay ko doon, yung ibang gadgets for my guitar pinaship ko via sea freight,mas mahal pa naman yung mga effects pedal.

[DTNS]

interesting! masubukan nga one time.

[rochie]

update: they refunded me the insured amount + shipping charge.

at least bumalik sa akin yung mga ginastos ko yun lang 2 months ako nag-antay and sayang yung nuforce dac na nabili ko sa murang halaga.

but overall, I will still use their service.

[tony]

For local shipping with LBC, I always tell them that I want my items insured. Best to ask or inform them prior to shiment na lang.

i never had any issues with lbc local shipments.....

[Nelson de Leon]

i never had any issues with lbc local shipments.....

Me too.

Sent from my ASUS_T00J using Tapatalk 4

[Waxx]

i just received my first ever shipment from lbc.. i am not happy with how they consolidated my stuff.. 1. they placed it in a very very big box, when one of the boxes inside wouldve been enough to consolidate all my orders.  ive written them a complaint letter asking to offset the difference on shipping charge, 1k+.  if they dont refund or credit it to my next shipment, then i will stop using them.

i felt cheated on how they consolidated. its like trying to maximize their profits.

[Jchua]

@Waxx: I've used Shipping Cart several times, and IMHO, I don't think the size of the box they use for consolidation matters dun sa kanilang fee. Correct me if I'm wrong, but I believe they just use the size/weight of the individual packages to compute the charges, and not the size of the consolidated box. I often try to double-check the computation of the fees, and so far wala naman po akong nakitang inflated charges or discrepancies. Baka po may item kayo that required special handling, kaya po nagmahal yung fee?

[Waxx]

@Waxx: I've used Shipping Cart several times, and IMHO, I don't think the size of the box they use for consolidation matters dun sa kanilang fee. Correct me if I'm wrong, but I believe they just use the size/weight of the individual packages to compute the charges, and not the size of the consolidated box. I often try to double-check the computation of the fees, and so far wala naman po akong nakitang inflated charges or discrepancies. Baka po may item kayo that required special handling, kaya po nagmahal yung fee?

i dont think so, they pretty much charge same as jac or msb... by actual weight or volumetric weight whichever is higher..... here is whats stated in their faq...


FEES
How do you compute for Shipping Fees?

Shipping fees are computed based on the following formulas:

AIR & SEA CARGO = Chargeable Weight (whichever is higher between Actual Weight or Volumetric Weight) x Rate + Fixed Fee


my first 2 items which they consolidated has a volumetric weight of 3lbs and 1 lb respectively... box 1 was computed at 2595.68. the second one is ar 1200 if im not mistaken.. consolidated, i got charged close to 3k for those items combined..

doing my consolidation, my box 2 items wouldve fit together in my box 1 items and weighted around 5lbs.  box 1 contents were 1. a stethoscope 2. ear thermometer 3. reverse osmosis fittings 4. mini screwdriver.  box 2 contained 6pcs glowbowl toiled lights.

im not sure if they considered those items "special handling case" and even if they did.. i shouldve been charged only 2600 maximum (inclusive of their handling fee of $10)

and i find their service a bit slow as well...  all my items were delivered to their warehouse last june29. i just received my box yesterday.. thats almost 20 days..

anywyas, ive already emailed my complaint to them.. ill just wait for their side.  chances are, i will just stop using their services and revert back to msb.  its faster and their services are more transparent

[Jchua]

@Waxx: Oh, that is unusual. You were charged twice for one consolidated shipment? I have an incoming shipment that was split into two boxes, pero isang charge lang naman... Just speculating, pero baka error yung P1,200 at yung P2,595 lang yung dapat na-charge sa 'yo. Unless siguro insurance yung nagpamahal? Anyway, I hope they settle that issue to your satisfaction.

Medyo mabagal nga sila lately. Last year nakukuha ko yung items ko within 10 days by air. This month and last month it took about 3-4 days for them just to update the status of the item. Sana bumilis uli sila. Hehe.

[Frankthetank]

I'd avoid their service for now. It's so slow, and their customer service takes ages to reply. It has been 5 days since I sent an email, until now no response.

[Stagea]

I'd avoid their service for now. It's so slow, and their customer service takes ages to reply. It has been 5 days since I sent an email, until now no response.

Mas mabagal nga air freight nila compared to JAC. Umaabot ng 3 weeks maski hindi holiday season. Advantage lang is consolidation. Sa experience ko cheaper pa din sila maski pag single item shipment kasi they'd often choose a smaller box than yung original na gamit ng Amazon, for example.

I use them for larger items na hindi naman nagmamadali. Surface freight takes a month and a half in my experience.

[Waxx]

@Waxx: Oh, that is unusual. You were charged twice for one consolidated shipment? I have an incoming shipment that was split into two boxes, pero isang charge lang naman... Just speculating, pero baka error yung P1,200 at yung P2,595 lang yung dapat na-charge sa 'yo. Unless siguro insurance yung nagpamahal? Anyway, I hope they settle that issue to your satisfaction.

Medyo mabagal nga sila lately. Last year nakukuha ko yung items ko within 10 days by air. This month and last month it took about 3-4 days for them just to update the status of the item. Sana bumilis uli sila. Hehe.

sorry i made it confusing.. no i was not charged twice... i was charged only once for the 2 boxes. but the computation they based it on is questionable.

just got email from lbc...

from my understanding is that they actually consolidate boxes and not items into one box.. so basically their services does not differ from my shopping box.

 here is their email:


The computation is based on the actual weight or volumetric weight of the item, whichever is higher. You were charged based on the volumetric weight of 2 items not the box where we consolidate or placed your items.


so basically if our orders were shipped in multiple boxes (amazon is notorious for doing this).. we will get charged per box (ex 3 boxes) box a is $12, box b is $6 and box c is 18$ lbc will still charge us 36$ + $10 service fee ... then lbc will gather all those boxes and consolidate it... into one bigger box (dunno why as this will make it more expensive for them).

from my initial understanding is that they will consolidate items inside box a, b and c and place them in a correct sized box, then measure then charge us.  i guess im wrong.

if this is the case, then balik msb parin ako.. mas sulit sa msb walang $10 per shipment...

[rochie]

ako medyo nadidismaya din sa service nila recently, almost 2 weeks ng dumating sa warehouse nila yung mga items ko pero until now hindi pa din lumalabas sa account ko,I have some items that i need to ship asap. been thinking of going back to pobox or forex na lang ulit.at least doon medyo responsive ang customer support

[paolorenzo]

OT, but may provide an alternative.

I had communication with Derell of JAC (YAB here), and they said they can offer as "extra service" the consolidation of multiple items, as long as they arrive during the same week (they will waive their other handling fees).  I've not tried it though, kasi single package lang yung kailangan ko urgently.

Hi,

We standardized our minimum chargeable weight by 2 lbs.

The only discount we may offer is to waived the other handling fees of your multiple parcel that received in in NY within a week.

Feel free to email me with anything I can assist you.

[Waxx]

OT, but may provide an alternative.

I had communication with Derell of JAC (YAB here), and they said they can offer as "extra service" the consolidation of multiple items, as long as they arrive during the same week (they will waive their other handling fees).  I've not tried it though, kasi single package lang yung kailangan ko urgently.

im not sure if dati na nila tong ginagawa..before kasi.. what happens is if the items arrive within 1 week, they waive the handling of the other orders... lets call it grouping boxes para di nakakalito...  consolidation kasi pagkaintindi ko is removing the items from the shipper box and consolidating it together with other items under 1 box.   tama ba?

im now talking to forex.. if they offer such consolidation

[rochie]

im not sure if dati na nila tong ginagawa..before kasi.. what happens is if the items arrive within 1 week, they waive the handling of the other orders... lets call it grouping boxes para di nakakalito...  consolidation kasi pagkaintindi ko is removing the items from the shipper box and consolidating it together with other items under 1 box.   tama ba?

im now talking to forex.. if they offer such consolidation

forex offer consolidation, I've been a customer since 2008 I think.

[mytrix]

Yes, LBC Shipping Cart is actually pretty good. Previously I was using Johnny Air Cargo, but since they don't ship door-to-door in Philippine provinces, I made the switch to LBC.

[mytrix]

newbie question mga sir, so kailangan ko ng CC para magpurchase ng item i.e amazon? or pwede ako magbayad thru lbc din?

Need talaga ang credit/debit card to purchase on Amazon. Pero madali lang kasi pwede din ang virtual credit cards gaya ng Paymaya, BPi epay or Globe Gcash AMEX.

Tutorials dito--> Amazon shopping in the Philippines

[Waxx]

forex offer consolidation, I've been a customer since 2008 I think.

i was notified that they charge 5- $10 per box (per order that will get consolidated) on their air shipping... so if example i want to have them consolidate 10boxes into 1, i will get charge 10 x $5 + shipping charges.. dunno if thats accurate, kasi baka nagkamali lang yung kausap ko..

how much did they charge you? is it sea or air shipping?

[Waxx]

Yes, LBC Shipping Cart is actually pretty good. Previously I was using Johnny Air Cargo, but since they don't ship door-to-door in Philippine provinces, I made the switch to LBC.

im actually turned off by their service now.. angtagal nakatengga sa kanila, di pa lumalabas sa page.. at the rate theyre going, parang 1 month rin ata bago ko matanggap yung items ko... (15 days to process, +10 days ship)

[rochie]

i was notified that they charge 5- $10 per box (per order that will get consolidated) on their air shipping... so if example i want to have them consolidate 10boxes into 1, i will get charge 10 x $5 + shipping charges.. dunno if thats accurate, kasi baka nagkamali lang yung kausap ko..

how much did they charge you? is it sea or air shipping?

when I was still using their service I ship via sea so free yung consolidation. meron na sila sizes ng box na pagkakasyahin doon yung mga items mo.

[Waxx]

when I was still using their service I ship via sea so free yung consolidation. meron na sila sizes ng box na pagkakasyahin doon yung mga items mo.

ahhh with sea, ok sir. i actually am planning to use their sea shipping..