Author Topic: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma  (Read 196668 times)

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Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1530 on: Sep 07, 2018 at 12:51 PM »
Ang habol ko talaga sir marepair sana yung plasma.  Kahit luma na at 1080p lang, mas maganda pa rin PQ niya kumpara sa QLED ng mga bagong Sammy ngayon. :(

iba talaga plasma, masarap sa mata. walang strain

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1531 on: Sep 12, 2018 at 11:14 AM »
Just got the news from Samsung. As expected, there are no more replacement panels available anywhere.  What they're offering me is a check for 34% of the price I paid for back in Dec. 2013 (which was ₱39,997).  It's a real cheque (cash) and not store credit.

Part of me is sorta happy that I'm getting something back from a purchase nearly 5 years ago (definitely out of warranty).  However, part of me is disappointed that for the amount of money I spent for a quality TV, it didn't even last 5 years.  Heck, my older LCD's and LED's are still working more than 5 years later.

Does anyone know if I'm in a position to negotiate for more?

Offline ninjababez®

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1532 on: Sep 12, 2018 at 11:18 AM »
Just got the news from Samsung. As expected, there are no more replacement panels available anywhere.  What they're offering me is a check for 34% of the price I paid for back in Dec. 2013 (which was ₱39,997).  It's a real cheque (cash) and not store credit.

Part of me is sorta happy that I'm getting something back from a purchase nearly 5 years ago (definitely out of warranty).  However, part of me is disappointed that for the amount of money I spent for a quality TV, it didn't even last 5 years.  Heck, my older LCD's and LED's are still working more than 5 years later.

Does anyone know if I'm in a position to negotiate for more?
IMO bro, good deal na yan cash compensation binigay.  sa iba nga totally pabayaan ka na. 
btw ask mo sila if they can give you a store (samsung) credits but higher than 30%. 

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1533 on: Sep 12, 2018 at 11:20 AM »
IMO bro, good deal na yan cash compensation binigay.  sa iba nga totally pabayaan ka na. 
btw ask mo sila if they can give you a store (samsung) credits but higher than 30%. 


Good insight! I'll see kung meron ngang better deal kung store credit (kahit di ko gusto QLED  :P ).

Thanks!

Offline ninjababez®

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1534 on: Sep 12, 2018 at 11:22 AM »
^ako nga kating kati kunin yung pioneer kuro sa marketplace bro; pero ayaw ko i-risk, mahirap ang walang aftersales support.  ;D

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1535 on: Sep 12, 2018 at 11:38 AM »
^ako nga kating kati kunin yung pioneer kuro sa marketplace bro; pero ayaw ko i-risk, mahirap ang walang aftersales support.  ;D

True. Tsaka medyo overpriced din kasi. Sa 100 kiyaw baka puwede pa, not 150k.

Offline ninjababez®

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1536 on: Sep 12, 2018 at 11:48 AM »
^correct bro
ito rin parang gusto ko, kaso from 55" parang maliit lang increase sa screen size ..
bago ko kasi binili yun LG 4k ko, 1080p lang talaga hanap ko noon ..
https://www.olx.ph/item/brand-new-sharp-lc60le380x-full-hd-led-smart-tv-60-inches-ID6Shgk.html?h=79c38fc3d4

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1537 on: Jan 12, 2019 at 09:48 PM »
My 51H5000 popped just now while watching Finding Dory. There was a little flash of light. There is still light on the led but no response in the screen.

How long are manufaturers supposed to have support for TVs? Will call Samsung tomorrow and am i entitled to a cashback if they can not fix this?

I bought mine on October 2014

Damn this is a downer. I love this TV.
« Last Edit: Jan 12, 2019 at 09:56 PM by Quitacet »

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1538 on: Jan 12, 2019 at 10:12 PM »
My 51H5000 popped just now while watching Finding Dory. There was a little flash of light. There is still light on the led but no response in the screen.

How long are manufaturers supposed to have support for TVs? Will call Samsung tomorrow and am i entitled to a cashback if they can not fix this?

I bought mine on October 2014

Damn this is a downer. I love this TV.

Same thing happened to me, bro.  Expect a cashback as I am sure they won't be able to fix it.  Remember to keep following up.

Good luck!

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1539 on: Jan 12, 2019 at 10:33 PM »
Same thing happened to me, bro.  Expect a cashback as I am sure they won't be able to fix it.  Remember to keep following up.

Good luck!

Thanks, sir.

Can you give me the number you called if you still have it, please.

Is the cashback only useable for another samsung TV?

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1540 on: Jan 13, 2019 at 12:58 AM »
Thanks, sir.

Can you give me the number you called if you still have it, please.

Is the cashback only useable for another samsung TV?

(02) 422 2111

They give you a check.  I asked back then (and this was a few months ago) if they could give me a bigger amount but on store credit but they declined.

Chances are, you will get about 30% of the receipted amount, as I did.  I hope you get more, or better yet, a replacement.

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1541 on: Jan 13, 2019 at 01:53 AM »
(02) 422 2111

They give you a check.  I asked back then (and this was a few months ago) if they could give me a bigger amount but on store credit but they declined.

Chances are, you will get about 30% of the receipted amount, as I did.  I hope you get more, or better yet, a replacement.

Thank you.

I just hope the box isn't required if/when they get the unit back after the cashback. I disposed of it a long time ago.

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1542 on: Jan 13, 2019 at 03:36 PM »
Thank you.

I just hope the box isn't required if/when they get the unit back after the cashback. I disposed of it a long time ago.
Don't worry, bro, they won't ask for the box.

Sent from my SM-G955F using Tapatalk


Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1543 on: Jan 14, 2019 at 01:10 PM »
Don't worry, bro, they won't ask for the box.

Sent from my SM-G955F using Tapatalk



Salamat, sir.

BTW H51H5000 model ang plasma ko. Ito ba ang wala nang pyesa o yung mas highend na 51F5000?

Offline Verbl Kint

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1544 on: Jan 14, 2019 at 01:20 PM »
Salamat, sir.

BTW H51H5000 model ang plasma ko. Ito ba ang wala nang pyesa o yung mas highend na 51F5000?
"No replacement panels available for all Samsung plasmas worldwide" is what I've been told. You never know, tho. It could be that your panel is alright and it's the board that needs repaired.

Sent from my SM-G955F using Tapatalk


Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1545 on: Jan 14, 2019 at 03:11 PM »
"No replacement panels available for all Samsung plasmas worldwide" is what I've been told. You never know, tho. It could be that your panel is alright and it's the board that needs repaired.

Sent from my SM-G955F using Tapatalk



I am guessing it probably is the board since it popped and then black screen. LED light still works when power button is plugged but remains in red and blinks (not continuously).

Will find out tomorrow. will update you all.

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1546 on: Jan 14, 2019 at 04:03 PM »
Thank you.

I just hope the box isn't required if/when they get the unit back after the cashback. I disposed of it a long time ago.

I have the 51" Samsung box in our warehouse if you really need it.
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Offline gl168

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1547 on: Jan 14, 2019 at 05:36 PM »
(02) 422 2111

They give you a check.  I asked back then (and this was a few months ago) if they could give me a bigger amount but on store credit but they declined.

Chances are, you will get about 30% of the receipted amount, as I did.  I hope you get more, or better yet, a replacement.

30% of the invoiced amount, paano pag wala na resibo? how much kaya makukuha?

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1548 on: Jan 15, 2019 at 06:53 AM »
I have the 51" Samsung box in our warehouse if you really need it.

Wow. Thanks, sir. I will know later if they will be requiring it, but rhanks very much.

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1549 on: Jan 15, 2019 at 07:46 PM »
Uodate on my 51H5000 unit.

Tech from Henry's Electronics came today and checked the TV, and as predicted Y Sustain Board and nagkaproblema. Tech said the board daw includes the panel when quoted for replacement. Di ko alam kung tama ba intindi ko sa sinabi nya. I was thinking that y board can be replaced on its own without the panel.

Anyway the service center will inform me within 2 days kung may replacement parts then ask me kung ipapaayos ko kung meron.

Will update again pag may development

Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1550 on: Jan 16, 2019 at 04:15 PM »
May panel daw available for my unit but damn, it is too expensive.

Anyone who wants to save this unit of mine? Ayoko na ipagawa.



« Last Edit: Jan 16, 2019 at 04:17 PM by Quitacet »

Offline reynold

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1551 on: May 15, 2019 at 01:21 PM »
Mine just gave up last Monday after watching Got on HBO, we heard a loud popped then its Gone, black out ang tv... Na-dracarys din ata 😂

Anyway, bought it last 2013, almost 6 years na sya.. No to Samsung again.. I have no plans of reviving it, kung may gustong bumili as is, the better..
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Offline reynold

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1552 on: Jun 03, 2019 at 05:41 PM »
Just an update on my plasma...

A tech from Samsung visited and did some trouble shooting on my TV, he told Us Samsung will call Us for to give us updates on based on the technician's report. After 3 days, Samsung called Us and told Us that we have a busted Panel and there are no more replacement Panel for the unit. Samsung then offered Us a monetary refund. After 5 days, they called Us again and told us that a 7,400 pesos will be refunded to Us in exchange of the busted TV. So i said yes, and we are now waiting for the refund and pickup of our unit 😉

... Already bought a 55" LG sk8000 as a replacement for my TV 😂
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Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1553 on: Jun 03, 2019 at 06:03 PM »
Just an update on my plasma...

A tech from Samsung visited and did some trouble shooting on my TV, he told Us Samsung will call Us for to give us updates on based on the technician's report. After 3 days, Samsung called Us and told Us that we have a busted Panel and there are no more replacement Panel for the unit. Samsung then offered Us a monetary refund. After 5 days, they called Us again and told us that a 7,400 pesos will be refunded to Us in exchange of the busted TV. So i said yes, and we are now waiting for the refund and pickup of our unit 😉

... Already bought a 55" LG sk8000 as a replacement for my TV 😂

Swerte mo sir. Sa akin may pyesa daw e kaya di ako nakakuha ng any amount

Offline reynold

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1554 on: Jun 03, 2019 at 06:22 PM »
Swerte mo sir. Sa akin may pyesa daw e kaya di ako nakakuha ng any amount

Yun nga pin panalangin ko, sana wala na available na parts hehe... Baka pwede mong pakiusapan brader..
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Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1555 on: Jun 03, 2019 at 07:48 PM »
Yun nga pin panalangin ko, sana wala na available na parts hehe... Baka pwede mong pakiusapan brader..

Hindi e. Kasi yung service center they report sa samsung kung ano ang problema then samsung will advice them kung available ang parts. Sa case ko samsung said may panel daw ang 51H5000. Pinaulit ulit ko nga e. Sabi ko siguraduhin na meron o wala. Meron nga daw. At ang option ko na lang at that time ay ipagawa o hindi. I chose the latter

Offline reynold

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1556 on: Jun 04, 2019 at 09:57 AM »
Awts.. Sayang lang pera pag ganun, mahal ng gagastusin mo, konti na lang magandang 4k tv na at mas malaki pa.. Anyway, baka may mga shop na bumibili for parts na lang para di nakatambal sa bahay nyo..plano ko kasi dati kahit 2k madispose lang hehe
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Offline Quitacet

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Re: Samsung 51F5000/51H5000 - Bang for the Buck Full HD Plasma
« Reply #1557 on: Jun 04, 2019 at 08:35 PM »
Awts.. Sayang lang pera pag ganun, mahal ng gagastusin mo, konti na lang magandang 4k tv na at mas malaki pa.. Anyway, baka may mga shop na bumibili for parts na lang para di nakatambal sa bahay nyo..plano ko kasi dati kahit 2k madispose lang hehe

Yup. Sayang nga e. Nandito pa naman.

I just bought a 4k Skyworth Android TV and lovin it