Author Topic: ONKYO 343 - NG L R  (Read 12907 times)

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Offline Thinkpud

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ONKYO 343 - NG L R
« on: Oct 16, 2016 at 01:21 PM »
Barely a month old, Error Code: NG: L R

Bought during the Polk Audio MOA sale,

Bad trip! I can't get it replaced although under warranty,

Don't buy this piece of sh!%!


 

Offline shoktongxxx

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Re: ONKYO 343 - NG L R
« Reply #1 on: Oct 16, 2016 at 02:06 PM »
Barely a month old, Error Code: NG: L R

Bought during the Polk Audio MOA sale,

Bad trip! I can't get it replaced although under warranty,

Don't buy this piece of sh!%!


 
under warranty?pa repair ba nila sir?ano sabi?

Offline zram18

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Re: ONKYO 343 - NG L R
« Reply #2 on: Oct 16, 2016 at 02:29 PM »
?????

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #3 on: Oct 16, 2016 at 05:10 PM »
under warranty?pa repair ba nila sir?ano sabi?

Warranty is Covered for 1 year, parts & labor.

I might bring it to the dealer straight at West Ave, then sell it,

Called Polk Audio MOA for replacement, hindi daw pwede, Bought it exactly 1 month today.

Charge to experience na lang, hindi na ako uulit bumili  sa kanila.

Thank you Sanjay! Your 90k-ish quote for the Rti speakers just went dry man.









Offline Columbia

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Re: ONKYO 343 - NG L R
« Reply #4 on: Oct 16, 2016 at 06:20 PM »
in fairness, the warranty covers repair, why wont you avail it?
Columbia

Offline mbtorn

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Re: ONKYO 343 - NG L R
« Reply #5 on: Oct 16, 2016 at 08:07 PM »
Tama, may warranty pala bakit di i-avail? Dealers will not replaced lalo na one month na pala.

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #6 on: Oct 19, 2016 at 10:01 AM »
Sent it to West Ave Onkyo Repair Center, last monday.

They updated the firmware and added an auxiliary fan.

They've observed and tested it there for 3 days now, it's working.

Will get it and sell it immediately - 

Will probably get one of the Yamahas for replacement.






Offline shoktongxxx

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Re: ONKYO 343 - NG L R
« Reply #7 on: Oct 22, 2016 at 07:51 PM »
Sent it to West Ave Onkyo Repair Center, last monday.

They updated the firmware and added an auxiliary fan.

They've observed and tested it there for 3 days now, it's working.

Will get it and sell it immediately - 

Will probably get one of the Yamahas for replacement.






may charge ba sir? magkano minimum charge nila sa repair kung sakali? pa PM naman address nila and phone number, baka sakali kayanin pa repair yung Onkyo ko. :)

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #8 on: Oct 25, 2016 at 12:41 PM »
may charge ba sir? magkano minimum charge nila sa repair kung sakali? pa PM naman address nila and phone number, baka sakali kayanin pa repair yung Onkyo ko. :)

Covered naman ng warranty for 1 year yun 343 ko, pero 3x na ako nagpapabalik balik sa "NG LR" issue nya.

I'm now opting for an exchange of unit dahil after they upgraded the firmware and added an auxiliary fan the same issue persist... Kaya ayun, iniwan ko na sa kanila yun unit ko.
Used it for a month, barely 5x, on music and 3 movies (cable pa) less than 24 hours of total break-in use!

Address: G/F The West Wing Building, 107 West Ave, Brgy. Bungad, Quezon City, 1105 Metro Manila, Philippines
Phone: +63 2 374 8671 - Look for Andrew
Hours: Open today · 9AM–6PM

I think they charge 1k for service excluding parts

https://www.google.com/maps/dir/''/onkyo+service+center+qc/@14.6500265,120.9585525,12z/data=!3m1!4b1!4m8!4m7!1m0!1m5!1m1!1s0x3397b5cc8b72cf2f:0x98ecc2b434191931!2m2!1d121.028593!2d14.650037

Hope this helps :-)

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #9 on: Oct 26, 2016 at 08:23 AM »
Hi,

Pure Digital decided to replace my receiver with a new one. Thank you sir Andrew for facilitating this.

Regards to all!

Offline shoktongxxx

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Re: ONKYO 343 - NG L R
« Reply #10 on: Oct 26, 2016 at 10:59 AM »
Covered naman ng warranty for 1 year yun 343 ko, pero 3x na ako nagpapabalik balik sa "NG LR" issue nya.

I'm now opting for an exchange of unit dahil after they upgraded the firmware and added an auxiliary fan the same issue persist... Kaya ayun, iniwan ko na sa kanila yun unit ko.
Used it for a month, barely 5x, on music and 3 movies (cable pa) less than 24 hours of total break-in use!

Address: G/F The West Wing Building, 107 West Ave, Brgy. Bungad, Quezon City, 1105 Metro Manila, Philippines
Phone: +63 2 374 8671 - Look for Andrew
Hours: Open today · 9AM–6PM

I think they charge 1k for service excluding parts

https://www.google.com/maps/dir/''/onkyo+service+center+qc/@14.6500265,120.9585525,12z/data=!3m1!4b1!4m8!4m7!1m0!1m5!1m1!1s0x3397b5cc8b72cf2f:0x98ecc2b434191931!2m2!1d121.028593!2d14.650037

Hope this helps :-)
Thanks chief!

Offline shoktongxxx

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Re: ONKYO 343 - NG L R
« Reply #11 on: Oct 26, 2016 at 11:12 AM »
Hi,

Pure Digital decided to replace my receiver with a new one. Thank you sir Andrew for facilitating this.

Regards to all!
congrats chief! ;)

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #12 on: Dec 13, 2016 at 08:50 AM »
Some Bad news again :-(

After 2 months of replacing my 343 with a new unit, the issue remains to go back to having "NG L R" on my 343.

What is with this unit?

Returned it for repair and will wait for 5 days...

Anybody had the same issue or is it just me?

Hayzzzzzz....  :-\ ??? :-[

Offline keldomingo77

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Re: ONKYO 343 - NG L R
« Reply #13 on: Dec 13, 2016 at 03:35 PM »
Some Bad news again :-(

After 2 months of replacing my 343 with a new unit, the issue remains to go back to having "NG L R" on my 343.

What is with this unit?

Returned it for repair and will wait for 5 days...

Anybody had the same issue or is it just me?

Hayzzzzzz....  :-\ ??? :-[

My 1 year and 2 month old Onkyo 646 just had experienced NG L R and now being repaired at Pure Digital since last week.

Upon checking the status, they said that the unit is now ok and just undergoing some quality test and they will just call me if everything is already fine. 

I asked them what went wrong, and they tell me that they just soldered some loose parts from the board. Hopefully, they will no longer see anymore problem with the unit and the problem will not persist.

Will check it again tomorrow.

Offline mhacman

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Re: ONKYO 343 - NG L R
« Reply #14 on: Dec 13, 2016 at 04:10 PM »
Some Bad news again :-(

After 2 months of replacing my 343 with a new unit, the issue remains to go back to having "NG L R" on my 343.

What is with this unit?

Returned it for repair and will wait for 5 days...

Anybody had the same issue or is it just me?

Hayzzzzzz....  :-\ ??? :-[

ouch!!!  good luck, sir.  this time I hope they can repair or replace it..  when replacing, ask for a higher model =))

Offline scifi-fan

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Re: ONKYO 343 - NG L R
« Reply #15 on: Jan 07, 2017 at 12:14 PM »
TY for this thread. Nearly decided to buy one to replace my ooooold Denon.

Offline at_sunset_blvd

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Re: ONKYO 343 - NG L R
« Reply #16 on: Jan 08, 2017 at 11:10 AM »
Kumusta na mga Unit niyo Sirs, Ok na?
The NeverEnding World of Tweak'n...

Offline shoktongxxx

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Re: ONKYO 343 - NG L R
« Reply #17 on: Jan 08, 2017 at 11:39 AM »
oo nga kamusta na unit nyo sir?

Offline scifi-fan

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Re: ONKYO 343 - NG L R
« Reply #18 on: Jan 18, 2017 at 11:40 AM »
After doing more research I decided to get this unit pa rin because it's still a good value for 4K capable AVR. It was to go this traditional route (AVR + wires + speakers) or sell all of my setups including speakers to go for the more "uso" na soundbars (which I think is bitin pag nasanay ka na sa traditional 5.1 wired setups).

I will still pay heed to this thread though so out of the box I am MORE careful during installation and any modifications I do to the setup.

ALWAYS POWER OFF everything before changing cabling to/from the AVR.

Offline jvincentm3

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Re: ONKYO 343 - NG L R
« Reply #19 on: Jan 18, 2017 at 06:16 PM »
i am crossing my fingers that "ng l r" error will not display sa onkyo 646 that i bought about 3 weeks ago, but haven't powered it on dahil under construction pa ang ht.
•Samsung 43F4900•Bose Acoustimass 6•Bose 201 V•Denon X500+Sys5.1•PS4•Unblock Tech Gen•PCH A-410 4TB

Offline Thinkpud

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Re: ONKYO 343 - NG L R
« Reply #20 on: Jan 23, 2017 at 04:51 PM »
Hello Guys!

Some update sa issue ko sa NG-LR ng Onkyo 343:

Pure Digital told me that my Onkyo 343 is under power sa Pioneer Andrew Jones' 5.1 set-up ko:
SP-FS52 Floor standing speakers, SP-BS22 LR - bookshelf, SP-C22 center & 12" sub speakers.

Yun daw ang cause ng "NG-LR" ng 343 receiver ko. I need to have at least 160 watts / channel, so they are offering me to upgrade to the Onkyo 656 - which has 170 watts/channel capacity ---trade-in ko 343, add na lang daw ako 29k.

I checked Amazon.com - Onkyo 656 cost is $399.

Kay Mr. Kelly of las Pinas ba Okay bumili?

Wala naman sira yun 343 ko, I can sell it elsewhere or online. I just need an upgrade and a good place to buy one or take Pure Digital's offer for the Onkyo 656...

Deal or No Deal?

Any ideas will be much appreciated :-)

Thanks po and Have a great day!




Offline mbtorn

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Re: ONKYO 343 - NG L R
« Reply #21 on: Jan 23, 2017 at 05:14 PM »
Hello Guys!

Some update sa issue ko sa NG-LR ng Onkyo 343:

Pure Digital told me that my Onkyo 343 is under power sa Pioneer Andrew Jones' 5.1 set-up ko:
SP-FS52 Floor standing speakers, SP-BS22 LR - bookshelf, SP-C22 center & 12" sub speakers.

Yun daw ang cause ng "NG-LR" ng 343 receiver ko. I need to have at least 160 watts / channel, so they are offering me to upgrade to the Onkyo 656 - which has 170 watts/channel capacity ---trade-in ko 343, add na lang daw ako 29k.

I checked Amazon.com - Onkyo 656 cost is $399.

Kay Mr. Kelly of las Pinas ba Okay bumili?

Wala naman sira yun 343 ko, I can sell it elsewhere or online. I just need an upgrade and a good place to buy one or take Pure Digital's offer for the Onkyo 656...

Deal or No Deal?

Any ideas will be much appreciated :-)

Thanks po and Have a great day!





Go for it! :D

Offline edison

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Re: ONKYO 343 - NG L R
« Reply #22 on: Jan 24, 2017 at 04:40 PM »
After doing more research I decided to get this unit pa rin because it's still a good value for 4K capable AVR. It was to go this traditional route (AVR + wires + speakers) or sell all of my setups including speakers to go for the more "uso" na soundbars (which I think is bitin pag nasanay ka na sa traditional 5.1 wired setups).


I will still pay heed to this thread though so out of the box I am MORE careful during installation and any modifications I do to the setup.

Ako rin bumili na last saturday, kasi 5.1 lang talaga kelangan ko at mabuti na lang easy to drive yung LCR ko @8 ohms. Vol. 45 ok na ok na, lalo na pag 55 vol., kayang kayang punuin yung small area namin. Nai-intindihan ko na ngayon yung conversation dahil multi-channel amp na gamit ko compare sa 2 channel streo amp. Conclusion ko, pag music dapat stereo amp at pag HD movie ay AV receiver pala talaga to enjoy yung dts sound (multichannel sound ng movie). Back to the topic, hard to drive pala talaga yung speaker na nai-match nya sa Onkyo 343 kaya the same problem persist kahit change unit na....Buti na lang may thread na ganito para sa kaalaman ng mga mahihilig.......sa HT (hehe)...


Offline mhacman

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Re: ONKYO 343 - NG L R
« Reply #23 on: Jan 24, 2017 at 11:51 PM »
yup, this is still good news for you TS.  fortunately, they were able to isolate the problem properly.  as mentioned, when replacing, ask for a higher model..

at least 656 is now a 7.2ch AVR.  you just need to add another pair of Pio AJ's =))

Offline Stagea

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Re: ONKYO 343 - NG L R
« Reply #24 on: Jan 25, 2017 at 09:20 AM »
Pure Digital told me that my Onkyo 343 is under power sa Pioneer Andrew Jones' 5.1 set-up ko:
SP-FS52 Floor standing speakers, SP-BS22 LR - bookshelf, SP-C22 center & 12" sub speakers.

Yun daw ang cause ng "NG-LR" ng 343 receiver ko. I need to have at least 160 watts / channel, so they are offering me to upgrade to the Onkyo 656 - which has 170 watts/channel capacity ---trade-in ko 343, add na lang daw ako 29k.

I have some doubts on that being the cause of the error (unless you play really loud). NG is a No Good error (protect mode).

I'm guessing this may also apply to your receiver:
http://forums.onkyousa.com/viewtopic.php?p=34909&sid=13adf6e57c2399066f51312344e28a87

Offline scifi-fan

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Re: ONKYO 343 - NG L R
« Reply #25 on: Jan 27, 2017 at 11:20 AM »
Hello Guys!

Some update sa issue ko sa NG-LR ng Onkyo 343:

Pure Digital told me that my Onkyo 343 is under power sa Pioneer Andrew Jones' 5.1 set-up ko:
SP-FS52 Floor standing speakers, SP-BS22 LR - bookshelf, SP-C22 center & 12" sub speakers.


I've been using Wharfedale 10.5, CS & Rears SUB and it's pretty similar in terms of specs sa speakers mo.

Granted these are by no means Audiophile quality, but these arent' sobrang panget naman.

My point is, I've never experienced a speaker causing an amp to go into protect mode unless it was shorted. When a speaker is mismatched, you get bad sound but you don't blow the amp (unless nga it's shorted).

IMHO I would first change speaker wires and I would even try using the rear speakers you have as fronts for a test (in stereo) not playing movies to test baka may tama na front speakers mo.

Offline Templar01

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Re: ONKYO 343 - NG L R
« Reply #26 on: Feb 06, 2017 at 01:14 PM »
Bought mine in November, just experienced NG: LR just now. Been trying to research on it and came across this forum.

Offline mhacman

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Re: ONKYO 343 - NG L R
« Reply #27 on: Feb 06, 2017 at 03:15 PM »
^ what are your speakers, sir and how are you using them -- blasting the volume til kingdom come when this issue is experienced?

Offline Templar01

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Re: ONKYO 343 - NG L R
« Reply #28 on: Feb 07, 2017 at 10:54 AM »
Speakers were not blaring when it happened. I was just watching a movie through chromecast. Puro dialog pa yung movie, di pa yung tipong Star Wars or Transformers. Medyo chopsuey nga lang yung speakers,  Set up as follows:
MB Quart QL 40 C (front left right)
Pure Acoustics Super Nova C (center)
Wharfedale WH-S10 Subs
Philips SBC BS020 (rear left right)
Pinaka-load na siguro is yung front and center speaker since  powered naman yung subs and small speakers lang yung surround.
« Last Edit: Feb 07, 2017 at 11:13 AM by Templar01 »

Offline mhacman

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Re: ONKYO 343 - NG L R
« Reply #29 on: Feb 07, 2017 at 11:55 AM »
have you tries to isolate the issue with your speaker cables?  baka may strands touching the other speaker port (shorting) of the AVR..

otherwise, pwede na iwasan yang Onkyo 343.. =))

bring it to service center na?

thanks!