Author Topic: DHL Customs Tax and Service Fee  (Read 608 times)

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Offline brutalpanda

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DHL Customs Tax and Service Fee
« on: Jul 18, 2017 at 10:36 PM »
Hi,

Has anyone tried DHL to bring in an item from US or China?

I'm backing a project via Kickstarter and they are planning to use DHL as their primary courier. While I'm confident on DHL as a service, I have read horror stories on how much they "charge".

The item is less than 200USD (including the shipping fee). Would I be charged with Customs Tax still? And what's the average rate DHL charges for delivery + processing?

Thanks!
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Offline Mr. Bungle

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Re: DHL Customs Tax and Service Fee
« Reply #1 on: Jul 18, 2017 at 11:00 PM »
The last time I ordered something from Massdrop, they shipped the item to me through DHL. The value of the item was also less than $200. DHL did not deliver the item door to door and instead forwarded it to PhilPost. I only paid P112 pesos at my local postal office but damn, the item took about a month before I got it.

On the other hand, I recently ordered another sub $200 item directly from the manufacturer's US web store and paid quite a lot for fedex express shipping thinking that it would breeze through the local customs like before. The item arrived at my doorstep in four days but fedex charged me an extra P560 for a customs clearance fee upon delivery. I've used their service a couple of times already and this has never happened to me before. I guess it's just a matter of luck when it comes to the customs broker and customs officer handling the package.

Offline brutalpanda

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Re: DHL Customs Tax and Service Fee
« Reply #2 on: Jul 19, 2017 at 11:01 AM »
Wow, Philpost? Scary but at least it arrived.

For Fedex, that's not bad. I was expecting almost double the item price. I guess the $200 USD limit for import items is being taken seriously. Good for all of us?
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Offline paolorenzo

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Re: DHL Customs Tax and Service Fee
« Reply #3 on: Jul 19, 2017 at 11:28 AM »
Ingat lang, as forex is now about P51:$1.  So mga $180 lang dapat ipa declare nyo.  And threshold amount is inclusive of shipping charges.

I had the same bad experience with FedEx.  It's an internal FedEx fee.  None of that goes to the government.  I ended up charging the seller the FedEx fees, since agreement was "Free Shipping".

Offline arudorin

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Re: DHL Customs Tax and Service Fee
« Reply #4 on: Jul 25, 2017 at 12:35 PM »
What type of product did you purchase from Kickstarter? I've been using DHL for all of my shipments since 2012. As long as you're article is a luxury item, doesn't weigh more than 2KG, and in a small package, you'll will not be charged anything (free).
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Offline brutalpanda

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Re: DHL Customs Tax and Service Fee
« Reply #5 on: Jul 27, 2017 at 12:02 PM »
Ingat lang, as forex is now about P51:$1.  So mga $180 lang dapat ipa declare nyo.  And threshold amount is inclusive of shipping charges.

I had the same bad experience with FedEx.  It's an internal FedEx fee.  None of that goes to the government.  I ended up charging the seller the FedEx fees, since agreement was "Free Shipping".

Copy sir. I thought 200USD, P10,000 pala yung basis that's why it's affected by forex. I'm more concerned how much DHL will charge on top of the 15USD shipping fee by the seller.
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Offline brutalpanda

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Re: DHL Customs Tax and Service Fee
« Reply #6 on: Jul 27, 2017 at 12:07 PM »
What type of product did you purchase from Kickstarter? I've been using DHL for all of my shipments since 2012. As long as you're article is a luxury item, doesn't weigh more than 2KG, and in a small package, you'll will not be charged anything (free).

It's an Adnroid Wear smart watch valued at 199USD but sold at a Kickstarter price of 119USD + 15USD shipping fee. Not sure if it can be considered as a luxury item as it's made out of plastic.

I'm pretty sure it's going to be lighter than 2KG but the box is big. Parang rubberband box or slightly bigger (seen an unboxing vid).
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Online Stagea

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Re: DHL Customs Tax and Service Fee
« Reply #7 on: Jul 28, 2017 at 01:15 AM »
Hi,

Has anyone tried DHL to bring in an item from US or China?

I'm backing a project via Kickstarter and they are planning to use DHL as their primary courier. While I'm confident on DHL as a service, I have read horror stories on how much they "charge".

The item is less than 200USD (including the shipping fee). Would I be charged with Customs Tax still? And what's the average rate DHL charges for delivery + processing?

Thanks!

I used it for shipping something from the UK in the past. Pagdating ng DHL delivery van sinisingil ako ng taxes, at hindi daw nila marerelease ang item kapag di binayaran since binayaran na ng DHL ang customs ng taxes na naka-quote. Kung sakin lang yung item di ko babayaran at mas mataas pa ang taxes kesa dun sa cost ng item (car part). Pero since pinabili ng dad ko, I paid/claimed it.


Customs did not use the declared value. Hindi ko alam san nila napulot ang value na ginamit nilang basis for taxes. Most likely nagsearch sa internet ng pinakamataas na price for that item.
« Last Edit: Jul 28, 2017 at 01:18 AM by Stagea »

Offline Mr. Bungle

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Re: DHL Customs Tax and Service Fee
« Reply #8 on: Aug 04, 2017 at 02:02 PM »
Nag order ako ng driving sim accessory from Poland worth less than P10K a few months ago. Sa DHL express nila pinadala pero medyo mahal yung shipping na siningil sa akin. Door-to-door ang delivery at wala nang additional charges.

Yung mga order ko from Massdrop on the other hand, laging pinapasa ng DHL sa Philpost pero much cheaper ang shipping fee nila plus P112 lang binayad ko para ma claim yung item sa postal office.
« Last Edit: Aug 04, 2017 at 02:04 PM by Mr. Bungle »

Offline jambam

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Re: DHL Customs Tax and Service Fee
« Reply #9 on: Aug 04, 2017 at 08:51 PM »
If dhl delivers it may usual customs release fee.  More or less 600.  Iba pa charge ng duties kung mayroon.  My son and I bought won in an Internet draw for a media player and.it was shipped separately thru dhl.. Value was $ 40.. I paid paid 800 and my son was charged 650..

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Online t-bone

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Re: DHL Customs Tax and Service Fee
« Reply #10 on: Aug 04, 2017 at 11:31 PM »
Got some free items from BMW headquarters Munich.  They sent it to me via DHL (German owned na yata).

Pagdating dito P1800 sinisingil sa akin for duties and taxes.  I said no thanks and told the maids to  refuse the stuff >:(
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Offline gambit21

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Re: DHL Customs Tax and Service Fee
« Reply #11 on: Aug 05, 2017 at 10:35 AM »
recently bought an ibasso pb3 portable amp direct from ibasso for USD200+, shipping included.  DHL delivered door to door, was not charged any taxes at may sms updates pa sa delivery schedule.

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DHL Customs Tax and Service Fee
« Reply #12 on: Aug 10, 2017 at 11:11 AM »
Bought a gadget from Shen Zhen China yesterday, August 9, 2017...
Item was shipped via DHL Express the same day.
Received the item today, August 10, 2017.
Didn't pay any duties or taxes.
Item value is declared to be $149.99 with shipping weight of 0.5kg.

That was fast...

Offline Mr. Bungle

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Re: DHL Customs Tax and Service Fee
« Reply #13 on: Aug 10, 2017 at 12:37 PM »
Nakuha ko na kahapon from my local post office yung item ko from Massdrop worth $105 including DHL shipping which weighs in at 1.6kgs. The item shipped out from NJ USA last June 30, 2017 so inabot ng around a month and a half in transit yung package. Dumaan pa siya sa distribution hub ng DHL sa Germany. Only paid P112 to the local post office to claim my item.