Author Topic: Cignal satellite cable  (Read 918316 times)

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Offline pentium4

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Re: Cignal satellite cable
« Reply #3660 on: Apr 24, 2015 at 07:09 PM »
So may way to convert from lease to outright?
Since monthly naman nagbabayad ng MSF,  bawas kaya kung babayaran ko na lang tong box na inussue sa amin since installation?  Or price adjustment sa box?

Kasi virtually nagadd lang ako ng 60pesos monthly from 930php to 990.

Namimiss ko na din yung free-view ng cignal dati.  Haha

Nope, lease plan needs to complete lock in and cannot switch from Postpaid lease to cash. After lock in you can surrender the unit and get a new one, maybe with a free months promo pa :)

Offline filgert

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Re: Cignal satellite cable
« Reply #3661 on: Apr 26, 2015 at 05:10 PM »
Mga sir, talaga po bang lampas 24 hours ang activation ng new account sa cignal? At sino po ba ang dapat ko tawagan regarding activation?yung installer o si cignal mismo?thanks!

Offline pentium4

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Re: Cignal satellite cable
« Reply #3662 on: Apr 26, 2015 at 11:32 PM »
Prepaid is 24hrs
Postpaid is MINIMUM 3 Days processing

Offline filgert

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Re: Cignal satellite cable
« Reply #3663 on: Apr 27, 2015 at 02:54 PM »
Got my account activated in less than 3 days. However, nagkaproblema naman ako sa ppv ng kay pacman vs mayweather. Nagemail sakin ang cignal right after i called telesales, with breakdown pa ng mga bayarin ko na 640 for the subscription and box fee plus 2000 sa ppv and 500 for installation, totalling P3,140. Nung nagpunta na installers, ang sinisingil lang sakin ay 1640 for the installation at walang nakaindicate na nag avail ako ng ppv. Suma total ang binayaran ko e 3640 para mapasama ang ppv. Sayang yung 500. parang walang proper coordination between cignal at territory partners nila. tsk
« Last Edit: Apr 27, 2015 at 02:55 PM by filgert »

Offline rastaman81

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Re: Cignal satellite cable
« Reply #3664 on: Apr 29, 2015 at 11:34 AM »
May rollback pala si Cignal sa Mayweather vs Pacquiao PPV nila - P2000 nalang ulit. Hehehe

https://www.facebook.com/CignalTV/photos/a.1437042109847827.1073741828.1436610193224352/1612258978992805/?type=1&theater

Offline pa3ck608

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Re: Cignal satellite cable
« Reply #3665 on: Apr 29, 2015 at 12:08 PM »
haist! ka activate lng last monday ng ppv subscription. may roll back pala, sayang din ang 500.
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Offline nvektus

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Re: Cignal satellite cable
« Reply #3666 on: Apr 30, 2015 at 10:42 AM »
:) Cignal Dealer office in Panapaan is just near Meralco beside Bayad Center and Executive Barber Shop

you didn't say that this was your cignal dealership pentium4... i paid for prepaid pac/may ppv last tuesday pero hanggang ngayon hindi pa rin naa-activate.  how long does it usually take bago sya i-activate? sayang nga dahil 2.5k din binayad ko pero mukhang hindi naman ina-activate kaagad. you have about 6 contact numbers on your receipt pero either no answer or not working pag tinawagan ko?

Offline nvektus

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Re: Cignal satellite cable
« Reply #3667 on: Apr 30, 2015 at 05:05 PM »
you didn't say that this was your cignal dealership pentium4... i paid for prepaid pac/may ppv last tuesday pero hanggang ngayon hindi pa rin naa-activate.  how long does it usually take bago sya i-activate? sayang nga dahil 2.5k din binayad ko pero mukhang hindi naman ina-activate kaagad. you have about 6 contact numbers on your receipt pero either no answer or not working pag tinawagan ko?

i finally spoke to someone and got 500 refund back but still hasn't been activated :)

Offline pentium4

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Re: Cignal satellite cable
« Reply #3668 on: Apr 30, 2015 at 11:11 PM »
i finally spoke to someone and got 500 refund back but still hasn't been activated :)

:D good thing we haven't loaded it yet... otherwise, will have a hard time for the rebate.
I believe I had it activated already earlier. you may check ch199 now.

We do batch loading, confirmation of PPV on load system, then verification with subscriber.

thanks for the understanding.

Offline pentium4

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Re: Cignal satellite cable
« Reply #3669 on: Apr 30, 2015 at 11:13 PM »
haist! ka activate lng last monday ng ppv subscription. may roll back pala, sayang din ang 500.

for postpaid accounts, you will have 500 rebate
for prepaid accounts, your 500 rebate will be converted to load instead pro rated to your current plan.

Offline Cybie

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Re: Cignal satellite cable
« Reply #3670 on: May 10, 2015 at 02:24 PM »
I know that the PLDT fibr triple play service doesn't have satellite dish. How about the myDSL triple play service? Thanks

Offline blackcyborg009

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Re: Cignal satellite cable
« Reply #3671 on: Jun 06, 2015 at 05:53 PM »
Napansin ko nawala na ang Sony Channel PH and Australia Plus sa Cignal Prepaid 590.

Instead, ang pumalit ay Warner TV HD.

P.S.
With that said, it would be nice kung nag-expand ang Cignal ng Prepaid plans.

Personally, I wouldn't mind kung gumawa sila ng Prepaid 990 =)

Offline gecs105

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Re: Cignal satellite cable
« Reply #3672 on: Jun 06, 2015 at 05:59 PM »
myDSL triple play is cignal over dsl. no dish

Offline john15442

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Re: Cignal satellite cable
« Reply #3673 on: Jun 06, 2015 at 08:48 PM »

myDSL triple play is cignal over dsl. no dish
hows the reception?

Offline jlaw

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Re: Cignal satellite cable
« Reply #3674 on: Jun 06, 2015 at 10:31 PM »
Napansin ko nawala na ang Sony Channel PH and Australia Plus sa Cignal Prepaid 590.

Instead, ang pumalit ay Warner TV HD.

P.S.
With that said, it would be nice kung nag-expand ang Cignal ng Prepaid plans.

Personally, I wouldn't mind kung gumawa sila ng Prepaid 990 =)

I'm on Cignal Prepaid 590 HD and both channels are still on. I would not mind a more expensive plan basta maraming HD channels madadagdag.

Offline blackcyborg009

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Re: Cignal satellite cable
« Reply #3675 on: Jun 07, 2015 at 01:36 AM »
I'm on Cignal Prepaid 590 HD and both channels are still on. I would not mind a more expensive plan basta maraming HD channels madadagdag.
Oh that's good to know.

Anyways, personally I feel na mas maganda if they did two things:
-Make plans in denominations of 100 units (in short, remove plans 175 and 430 ; instead create further prepaid plans like 700, 800, 900 and 1000)
-Move the position ng Cignal logo sa Animax channel 34.

Yun lang =)

Btw, I just realized na meron pala Cignal TV using PLDT Fiber Optic.

Yung TV sa loob ng PLDT Makati Headquarters (Ramon Cojuangco building). Meron Cignal TV sa Customer Service waiting area tapos yung STB nya naka-kabit using Category 5/6 broadband ethernet wire. Tapos ang linaw ng Fox Movies Premium HD. Nice talaga =)

P.S.
Meron rin kaya ang Cignal para sa PLDT DSL? Stable pa rin ba sya? (Or mas advisable ba na Fiber Optic ang gamitin)

Offline rastaman81

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Re: Cignal satellite cable
« Reply #3676 on: Jun 08, 2015 at 02:59 PM »
Napansin ko lang last Saturday may New Channel pala si Cignal. Vision TV - Channel 21. pero parang walang kwenta tong channel na to.

Offline Lockon Stratos

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Re: Cignal satellite cable
« Reply #3677 on: Jun 09, 2015 at 08:48 AM »
Napansin ko lang last Saturday may New Channel pala si Cignal. Vision TV - Channel 21. pero parang walang kwenta tong channel na to.

di na kau nasanay kay cignal hahaha minsan lang magdagdag pero magaganda channel like JUAN SPORT :)
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Offline rastaman81

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Re: Cignal satellite cable
« Reply #3678 on: Jun 09, 2015 at 10:47 AM »
May bagong pakulo si Cignal mga dre. Pareho sa skycable na mairecord mo na yung mga palabas and watch it at a later time.

http://cignal.tv/News.aspx?id=1171

Offline thebat

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Re: Cignal satellite cable
« Reply #3679 on: Jun 09, 2015 at 11:24 AM »
P3,000 upfront then P230 monthly on top of your monthly? Thank God for torrent!
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Offline Wiggum

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Re: Cignal satellite cable
« Reply #3680 on: Jun 11, 2015 at 05:40 AM »
Meron na ring Kix HD sa Ch. 133.
We deserve better.

Offline Columbia

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Re: Cignal satellite cable
« Reply #3681 on: Jun 11, 2015 at 12:48 PM »
Meron na ring Kix HD sa Ch. 133.
I think matagal na ata available ang Kix HD sa plan 990..
Columbia

Offline rholz05

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Re: Cignal satellite cable
« Reply #3682 on: Jun 12, 2015 at 03:06 AM »
Sirs,

Need help: did a factory reset on my cignal box, but can't get past the installation setup with the signal lock screen - the one with the padlock. Help please!

TIA!
same sa cignal ko please help

Offline rastaman81

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Re: Cignal satellite cable
« Reply #3683 on: Jun 19, 2015 at 09:57 AM »
Tanong ko lang sa mga Cignal insiders. Talaga bang ang tagal ng mga Cignal customer service to attend your concern? Concern ko kasi gusto ko sana i-convert to prepaid yung HD account ko kasi naka 2 years na ako sa cignal last may. Nag email ako last monday den yung automatic reply lang tapos hanggang ngayon wala pang action si Cignal. Gusto ko nalang ipa putol yung account ko kasi ang hina nila sa customer service.

Offline pekspert

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Re: Cignal satellite cable
« Reply #3684 on: Jun 19, 2015 at 10:14 AM »
Talaga bang you have to pay VAT on top of your plan? First time ko with cignal and akala ko pag plan 830 ka, all you pay is P830 a month. But was surprised to see vat being added to it.  I believe we have a law na dapat inclusive na yung vat sa prices, specially pag contracts like these.
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Offline richardcruz

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Re: Cignal satellite cable
« Reply #3685 on: Jun 19, 2015 at 11:22 AM »
Talaga bang you have to pay VAT on top of your plan? First time ko with cignal and akala ko pag plan 830 ka, all you pay is P830 a month. But was surprised to see vat being added to it.  I believe we have a law na dapat inclusive na yung vat sa prices, specially pag contracts like these.

Sa Sky Cable, included na yung VAT sa Plan price - I am on Dual Def Plan P990, this is all that you pay, they even break it up in the bill: Charges = 883.93, VAT (12%) = 106.07 = P990

Although there's no law that prices should incorporate the VAT (e.g., most restaurants incorporate, some like Wendy's do it as an add-on), customers naturally feel bad when it's added on. You can complain, or best action is to switch!

Offline Wiggum

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Re: Cignal satellite cable
« Reply #3686 on: Jun 19, 2015 at 11:32 AM »
Talaga bang you have to pay VAT on top of your plan? First time ko with cignal and akala ko pag plan 830 ka, all you pay is P830 a month. But was surprised to see vat being added to it.  I believe we have a law na dapat inclusive na yung vat sa prices, specially pag contracts like these.

Sir, dapat included na VAT sa P830. We have the same plan, and my latest statement of account shows P830 with the following breakdown:

Subscription Charge P741.07
12% VAT                    88.93
Total                       P830.00

Baka nagkamali lang sila sa statement n'yo.
We deserve better.

Offline Columbia

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Re: Cignal satellite cable
« Reply #3687 on: Jul 04, 2015 at 12:24 AM »
Now that Skycable had Fox Sports(1) and Fox Sports 2 on HD, When will Cignal add a transponder for addiitional HD channels? Or will they just remove/replace 2 HD  channels with a new one..
Columbia

Offline pekspert

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Re: Cignal satellite cable
« Reply #3688 on: Jul 04, 2015 at 01:16 AM »
Sir, dapat included na VAT sa P830. We have the same plan, and my latest statement of account shows P830 with the following breakdown:

Subscription Charge P741.07
12% VAT                    88.93
Total                       P830.00

Baka nagkamali lang sila sa statement n'yo.
thanks..ill complain about this
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Offline quatre09

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Re: Cignal satellite cable
« Reply #3689 on: Jul 04, 2015 at 11:31 AM »
Sir possible ba na mag install ng 2nd dish sa 2nd house ko para pag uuwi kami dun yung card or digibox na lang ililipat ko? Umuuwi kasi kami dito twice a month para may cable tv din kami pag umuuwi.

May nakita ako na nagbebenta ng 2nd hand dish. Si cignal kasi ayaw ako bentahan dapat daw new maintaining account.
« Last Edit: Jul 04, 2015 at 11:32 AM by quatre09 »