IS this website owned by Sights and Sounds? Maybe? Kaya madami ang mga nag lalagay ng review na pabor sa kanila. I cannot say the same for myself, I personally went to this store yesterday, I inquired about the toshiba on display and the guy who went up to me said 19k daw. Well, I did not have any cash yesterday but I really wanted to buy the LCD already, so I asked him if I can get it thru card straight payment. And without bating an eyelash informed me that "NO" di raw pwede. I was somewhat irked kasi wala man lang effort from his side to ask his boss if pwede, dahil eager naman ako to purchase the unit. Look, straight payment naman yun, NOT 0%. Nagkataon lang na wala akong dalang cash and gusto ko na talgang bilhin, I asked the guy several times, pero wala talagang effort to ask the manager if they can give it to me. Buti pa sa Listening in Style, when I asked kung pwede ang card sa item nila, the salesman immediately asked his boss. Well, you might say, eh isang customer lang naman yan, so what marami pa naman ang bumibili sa Sights and Sound, ok lang. Then, wala akong magagawa, yun lang sino ba naman ako, isang customer lang. But I will make sure, I will let all my friends, officemates, acquaintances know the experience I had with Sights and Sound. Sobrang disappointed lang ako because I really wanted to buy the unit yesterday, but I did not get the "superb customer service" that one of the clients was raving about. Kailangan ba maglabas ako ng cash para makuha ko rin ang "superb customer service" ng sights and sounds?
Ngayon hindi na lang pabababan ng persyo, pagandahan na rin ng customer service. Notice why SM Appliances, eventhough they are more pricey, still customers buy from them? It's because once their there ayaw na nila mag canvass kasi may magandang customer service ang store. That's just my two cents. Again, I'm just one customer. Why would you care! Right?
Thank you for calling our attention.
First and foremost, we regret that you did not have a pleasant experience shopping with us.
I wonder if you were able to get the name of the salesman. Our company policy is that we should not deny any customer of the credit card transaction. To do so will violate our card affiliation. If there's a salesman in our shop who denies to honor your card, that salesperson might be outsider--not a representative of our company.
There is a criminal operandi that everyone should be aware about. A culprit will appear in the shop posting as a salesman. He will mingle with the customer and convince him to buy the product being offered. Definitely, he will not allow you to pay in card cause such payment will put him at disadvantage. After consummating the transaction, the culprit will get your money and ask you to wait for the product. The fact is you will wait for hours until you finally will confront the cashier for your order. By that time, you will be too late to know that you were victimized by the 'salisi gang'.
I am pretty sure the person you talked to was a culprit. It was a blessing that you didn't become a victim to this operandi.
By the way, our Toshiba 32AV700 is always P18K and not P19K. Everyone who read the post knew that the TV is P18K. We will have a hard time explaining to the pinoydvd if we don't post the right price.
And also by the way, WE DON'T OWN PINOYDVD. Rather, WE OWE PINOYDVD for the great business it had directed us.
