question: LG lang ba ang meron way para malaman ilang hours na nagamit ang tv? how about other brands?
For Samsung plasma TVs, the mains running time (MRT) can be accessed using the remote by pressing mute, 7, 3, 7, enter.
For my TV:
Access the service menu by turning the TV off first. Press enter, followed by sub option, enter. The panel display time can be seen from there.
On topic: Can we blame Abenson's or the attending salesman for not disclosing that the TV was a display unit? We can't do so, at least not until the Consumer Act is strictly enforced. Kung tutuusin, sakop naman ang misrepresentation sa RA7394, as explained in the DTI website:
Most important in the art of sales talk is not to misrepresent the product or service just so the consumer would buy it. Sales talk serves to inform consumers that the product or service addresses a certain consumer need, therefore it is a given that sales talk highlights the good qualities of the goods being sold. Still, trickery and deception should never be a part of the sales pitch.
The Consumer Act protects consumers against deceptive sales practices. A deceptive sales act or practice is defined as an act on the part of the seller that induces a consumer to enter into a sales or lease transaction of any consumer product or service through concealment, false representation or fraudulent manipulation.
What does concealment, false representation, or fraudulent manipulation mean? The law cites several examples such as the following: (I have intentionally deleted some of the items which are not relevant):
> A consumer product or service is of a particular standard, quality, grade, style or model when in fact it is not.
> A consumer product is new, original or unused, when in fact, it is in a deteriorated, altered, reconditioned, reclaimed or second-hand state.
> A specific price advantage of a consumer product exists when in fact it does not.
> The sales act or practice involves or does not involve a warranty, a disclaimer of warranties, particular warranty terms or other rights, remedies or obligations if the indication is false.
It is government policy to promote and encourage fair, honest, and equitable relations among parties - the seller and the buyer - in consumer transactions. Retailers are encouraged to promote transparency to consumers among their ranks. All information about a product or service, especially those that concern pricing and quality, should be disclosed to the consumer.
It seems the business establishments are not keen on observing the Consumer Act. Is it because they are not aware of the provisions of this law, or they know that most of the consumers are not aware themselves or simply, this law has no teeth at all?