Author Topic: Cignal satellite cable (Read 966016 times)

bolong68 · « **Reply #1650 on:** May 18, 2012 at 01:18 PM »

Quote from: whilmar_6 on May 18, 2012 at 12:48 PM

Tanong lang bakit ang SD reception ng channel 2, studio 23, gma7, gmanews tv hindi ganon kalinaw? Pero yung tv5 and the rest ok naman ang reception.

TIA!

CIGNAL is an MVP company. TV5 too...

whilmar_6 · « **Reply #1651 on:** May 18, 2012 at 01:45 PM »

Quote from: bolong68 on May 18, 2012 at 01:18 PM

CIGNAL is an MVP company. TV5 too...

Ganon ba dapat iyon porke kalaban mo na network eh dapat malabo ang kanila? D ba dapat same lang ang reception ng tv5, gma7, at abs2. Ok lang na malabo sa mga govt channels walang budget para mag-upgrade ng equipment.

tsk tsk tsk..

anchit · « **Reply #1652 on:** May 18, 2012 at 02:26 PM »

Quote from: whilmar_6 on May 18, 2012 at 01:45 PM

Ganon ba dapat iyon porke kalaban mo na network eh dapat malabo ang kanila? D ba dapat same lang ang reception ng tv5, gma7, at abs2. Ok lang na malabo sa mga govt channels walang budget para mag-upgrade ng equipment.

tsk tsk tsk..

ganyan din naman ginagawa ng skycable ( lopez owned) sa channel 7.

notice it, minsan may lumalabas sa lower portion sa screen na " if you experience poor reception of channel 7, please contact xxxxx".

whilmar_6 · « **Reply #1653 on:** May 18, 2012 at 02:32 PM »

Quote from: anchit on May 18, 2012 at 02:26 PM

ganyan din naman ginagawa ng skycable ( lopez owned) sa channel 7. notice it, minsan may lumalabas sa lower portion sa screen na " if you experience poor reception of channel 7, please contact xxxxx".

hehehe kawawa naman ang channel 7....

bolong68 · « **Reply #1654 on:** May 18, 2012 at 06:38 PM »

Quote from: whilmar_6 on May 18, 2012 at 02:32 PM

hehehe kawawa naman ang channel 7....

well, better for present owners to sell GMA7 to MVP pala para di sila 'naaapi'

iammarcotoo · « **Reply #1655 on:** May 18, 2012 at 06:49 PM »

Quote from: bolong68 on May 18, 2012 at 06:38 PM

well, better for present owners to sell GMA7 to MVP pala para di sila 'naaapi'

Well according to Gozon (GMA head honcho), his group will sell 100% stake at GMA for 100 billion. Which is waaayyyy overpriced..the initial offer of MVP's group to acquire 100% stake at GMA was at 48 billion only

Waxx · « **Reply #1656 on:** May 18, 2012 at 07:13 PM »

Quote from: iammarcotoo on May 18, 2012 at 06:49 PM

Well according to Gozon (GMA head honcho), his group will sell 100% stake at GMA for 100 billion. Which is waaayyyy overpriced..the initial offer of MVP's group to acquire 100% stake at GMA was at 48 billion only

yan ang presyong ayaw ibenta

jason13 · « **Reply #1657 on:** May 19, 2012 at 02:53 AM »

Quote from: anchit on May 18, 2012 at 02:26 PM

ganyan din naman ginagawa ng skycable ( lopez owned) sa channel 7. notice it, minsan may lumalabas sa lower portion sa screen na " if you experience poor reception of channel 7, please contact xxxxx".

Malinaw na ang Channel 7 sa SkyCable, same goes with GMA News TV, TV5 and AksyonTV.

pentium4 · « **Reply #1658 on:** May 19, 2012 at 05:43 AM »

Quote from: jason13 on May 19, 2012 at 02:53 AM

Malinaw na ang Channel 7 sa SkyCable, same goes with GMA News TV, TV5 and AksyonTV.

Yep, malinaw na.... Sa ibang area.
Pero gma7 does not let their guards down, kaya meron pa rin advisory or notice sa news program nila para dun sa mga recurrring issue.

OT na tayo. Hehe

Back to topic, sana mag digital broadcast na lahat ng network para wala na complain sa labo ng feed.
Kasi garbage in, garbage out lang naman sa satellite feed. Kung ano bigay ng network, yun din i broadcast ni cignal sa subscribers.

habibs · « **Reply #1659 on:** May 19, 2012 at 08:01 AM »

digital broadcasting na ba tv5?

noob · « **Reply #1660 on:** May 21, 2012 at 06:09 PM »

Gud pm, i want to aVail a second box for only about six (6) months, nandito kasi mother in law ko, is it possible. Plan 990 po ako. Thanks.

thebat · « **Reply #1661 on:** May 21, 2012 at 07:52 PM »

Bakit biglang lumitaw ulit SyFy HD sa plan 1290?
Sana History HD na lang please.

pentium4 · « **Reply #1662 on:** May 24, 2012 at 08:54 PM »

oo nga, syfy hd now part of plan990 onwards

ano kaya idagdag>?

crazyhog · « **Reply #1663 on:** May 31, 2012 at 10:08 PM »

sir pentium, ok lang po ba s inyo e share dto s amin and price ng cignal kit parts just in case masira eto and out of warranty na like REMOTE, LNB, STB .... plus how much un service fee. thank u in advance. If not paki pM n lang.

pentium4 · « **Reply #1664 on:** Jun 01, 2012 at 07:29 AM »

Cignal technical service fee for out of warranty units is standard at P600

Accessories (SRP)
Remote: P150.00
LNB: P300.00
STB: Refurbished SD: P600.00
Refurbished HD: P1,050.00

Please note, this is SRP and may change depending on your respective area.

TOY 01 · « **Reply #1665 on:** Jun 01, 2012 at 08:29 AM »

Quote from: crazyhog on May 31, 2012 at 10:08 PM

sir pentium, ok lang po ba s inyo e share dto s amin and price ng cignal kit parts just in case masira eto and out of warranty na like REMOTE, LNB, STB .... plus how much un service fee. thank u in advance. If not paki pM n lang.

Bro mas ok kung tatawag ka muna sa Cignal Hotline para malaman mo kung meron kababayaran. Yun sa akin kasi sinabi ng cignal partner kung na inform daw ako na meron service charge na P600 at kung sira daw yun LNB P300 sabi ko sa kanila na wala daw ako babayran sabi ng cignal pero nag insist pa din na meron daw pero tumawag ako uli sa cignal at nag note sila na wala ako babayaran kahit na Jan 2011 pa yun account ko sa kanila dahil under lease plan (P1290) ako.

thebat · « **Reply #1666 on:** Jun 01, 2012 at 02:28 PM »

Availed the Pacquiao Bradley fight on June 10. Excited na!

Btw, current favorite Colours. Favorite ng wife ko.

LoneWolf · « **Reply #1667 on:** Jun 01, 2012 at 02:59 PM »

I recently availed of the Cignal Prepaid HD Plan 590 via Dish Enterprises.
In only three (3) weeks of service, I encountered two (2) problems already:

- Error message of "Please insert SIM card" even if the card is inserted
*Took 6 days before service was restored (eventually Dish Enterprises replaced Receiver Box)

- No channels/signal being received in HDMI mode, despite Receiver (replacement one that was provided) having Power
*Took 3 days before service was restored (advice of technician was to never turn OFF the Receiver Box via the remote. If turning OFF, just unplug it from the wall socket)

Has anybody experienced these problems, sirs? If so, what did you do to have the problem resolved? Did you contact Cignal directly, or did you contact the vendor where you got your Prepaid/Postpaid account?
Thanks in advance for your replies.

TOY 01 · « **Reply #1668 on:** Jun 01, 2012 at 08:29 PM »

^ sir pag nagawa na yun cable mo tawag ka uli sa cignal hotline tapos bigay mo yun report number para mabigyan ka nila ng rebate.

pentium4 · « **Reply #1669 on:** Jun 02, 2012 at 07:31 AM »

Quote from: LoneWolf on Jun 01, 2012 at 02:59 PM

I recently availed of the Cignal Prepaid HD Plan 590 via Dish Enterprises.
In only three (3) weeks of service, I encountered two (2) problems already:

- Error message of "Please insert SIM card" even if the card is inserted
*Took 6 days before service was restored (eventually Dish Enterprises replaced Receiver Box)

- No channels/signal being received in HDMI mode, despite Receiver (replacement one that was provided) having Power
*Took 3 days before service was restored (advice of technician was to never turn OFF the Receiver Box via the remote. If turning OFF, just unplug it from the wall socket)

Has anybody experienced these problems, sirs? If so, what did you do to have the problem resolved? Did you contact Cignal directly, or did you contact the vendor where you got your Prepaid/Postpaid account?
Thanks in advance for your replies.

All after sales support should be reported direct to Cignal Hotline, specially units still under warranty.
Your box may need replacement again. anything that is not part of the functionality of a unit even turning off thru unplugging from wall outlet is considered a defect.

Dish Enterprise? is it a legit Cignal Dealer?

kojie · « **Reply #1670 on:** Jun 04, 2012 at 11:19 AM »

I have been trying to email my application and docs but any email sent to [email protected] bounces back

pentium4 · « **Reply #1671 on:** Jun 04, 2012 at 01:16 PM »

Quote from: kojie on Jun 04, 2012 at 11:19 AM

I have been trying to email my application and docs but any email sent to [email protected] bounces back

it should be [email protected]

LoneWolf · « **Reply #1672 on:** Jun 04, 2012 at 01:25 PM »

Quote from: pentium4 on Jun 02, 2012 at 07:31 AM

All after sales support should be reported direct to Cignal Hotline, specially units still under warranty.
Your box may need replacement again. anything that is not part of the functionality of a unit even turning off thru unplugging from wall outlet is considered a defect.

Dish Enterprise? is it a legit Cignal Dealer?

I saw them at Sulit, and went to their site: http://www.dish.com.ph/subscription.php
I got convinced kasi about their customer service-orientedness, because they have a guarantee that the installer will not leave the house until the Cignal reception is at optimum level. They cited instances wherein Cignal Prepaid subscribers pick up the package, or gets the package via delivery, and the installation will be half-hearted (basta lang ma-install).

Luckily, they (Dish Enterprises) also gave me a rebate (PhP20 each day I didn't get service) on my next reload.
Next time (I hope there isn't a next time anymore), I will contact Cignal directly. Thanks for the advice.

pentium4 · « **Reply #1673 on:** Jun 04, 2012 at 03:28 PM »

beware of these type of sellers/installers

they are easy to deal with prior and after installation.
once subs encounter issues like LNB, remote and others... they have all the alibi.
worst, when this subs complain to cignal.. they will refer you to the area dealer, then you'll get charged for a service fee because your unit was installed not by their authorized installer.

for your convenience, get it direct from Cignal
the savings you get from outside sources may not be okay in the long run.

imagine if, it was installed today and the unit failed the next day and you cannot get it replaced?

thebat · « **Reply #1674 on:** Jun 04, 2012 at 04:11 PM »

Yesterday late afternoon my signal connection was erratic. Some channels were in total blackout. I tried turning the digi box on and off, plugged and unplugged to no avail. I panicked. Then I remembered my wife was doing her gardening that morning so I asked her kung me napansin sya sa disc kse walang signal. Dali dali syang lumabas at moments after me signal na. Sabi nya kasalanan nya ginawa nyang sampayan at tinambak sa harap ng disc yung mga pinutol da dahon dahon! Haaay!

LoneWolf · « **Reply #1675 on:** Jun 04, 2012 at 07:44 PM »

Quote from: pentium4 on Jun 04, 2012 at 03:28 PM

beware of these type of sellers/installers

they are easy to deal with prior and after installation.
once subs encounter issues like LNB, remote and others... they have all the alibi.
worst, when this subs complain to cignal.. they will refer you to the area dealer, then you'll get charged for a service fee because your unit was installed not by their authorized installer.

for your convenience, get it direct from Cignal
the savings you get from outside sources may not be okay in the long run.

imagine if, it was installed today and the unit failed the next day and you cannot get it replaced?

They have a replacement warranty, and thank God they stuck with that warrantt & replaced my receiver.. but yeah, from now on, I will deal directly with Cignal. Thanks for the advice.

pentium4 · « **Reply #1676 on:** Jun 05, 2012 at 07:52 AM »

Quote from: thebat on Jun 04, 2012 at 04:11 PM

Yesterday late afternoon my signal connection was erratic. Some channels were in total blackout. I tried turning the digi box on and off, plugged and unplugged to no avail. I panicked. Then I remembered my wife was doing her gardening that morning so I asked her kung me napansin sya sa disc kse walang signal. Dali dali syang lumabas at moments after me signal na. Sabi nya kasalanan nya ginawa nyang sampayan at tinambak sa harap ng disc yung mga pinutol da dahon dahon! Haaay!

interference

≧◉◡◉≦xrampage≧◉◡◉≦ · « **Reply #1677 on:** Jun 06, 2012 at 04:53 AM »

Dumaan kami sa CIGNAL office sa antipolo paadvice naman kung ang pinakagandang plan if the plan 990 for postpaid? Nung check ko kasi parang yun na yung pinakamaganda na plan compare sa mga mas mataas na plan.

bolong68 · « **Reply #1678 on:** Jun 06, 2012 at 07:17 AM »

Wala ba hbo 24/7 na kasama dun sa pacquiao-bradley ppv??? Sayang naman

adyocampo · « **Reply #1679 on:** Jun 06, 2012 at 07:52 PM »

All my HD channels are gone, I live in San Juan area. Called customer support and I was told its due to the weather and I should monitor in the next 24 hours. Was just wondering are there any PDVD members in San Juan experiencing the same thing? TIA