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Home Theater => Displays => Flat Panels => Topic started by: bongchillog on Nov 21, 2017 at 01:46 PM

Title: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 21, 2017 at 01:46 PM
Bigla nalang naga ka line.

(https://uploads.tapatalk-cdn.com/20171121/c0b0416dc017f0373bfaac7864607fda.jpg)


Itinawag ko na sa lg support. Ano kayang possible na gagawin nila dito....




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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: pekspert on Nov 21, 2017 at 02:42 PM
may pink blotch pa sa side. Di ba natamaan ng ball yan? Sana i-honor nila yung warranty for replacement. In order to fix that they to replace the panel. Or just give you a replacement.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: nerveblocker on Nov 21, 2017 at 02:49 PM
Pag normal viewing ba halata? Or lumalabas lang sya pag plain color ang background?
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: shoktongxxx on Nov 21, 2017 at 09:24 PM
palit panel yan bro, maganda naman after sale service ng LG eh.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: alx on Nov 21, 2017 at 09:39 PM
under warranty pa ba bong?
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 21, 2017 at 09:42 PM
@pekspert
Cursor ng smart tv sir

@doc
Halata sya.
Kahit channel 2 or netflix

@shoktong
Saklap nga, sana walang panel tapos palitan ng 2017 model, first time ko ganito sa lg

@alx

Yes under warranty bro...



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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: alx on Nov 22, 2017 at 09:30 AM
Palitan nila ng panel yan bro.. swerte under warranty.

Yun lcd ko date pag dating nila may bitbit ng panel no question ask.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: richardcruz on Nov 22, 2017 at 10:22 AM
I had the same horizontal line on my Sony LED (same exact location as your LG), they replaced the panel as it was still under warranty.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: JeromeA on Nov 22, 2017 at 12:17 PM
Palitan nila ng panel yan bro.. swerte under warranty.

Yun lcd ko date pag dating nila may bitbit ng panel no question ask.

wow.. galing naman ng LG. kahit palit panel pala wala ka dapat i worry?
pano pag accidentally ikaw ang nakagawa ng ganyan?

badtrip sa samsung eh. napakamahal ng panel replacement kahit under warranty. service lang daw ang lilibre nila.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 22, 2017 at 03:00 PM
wow.. galing naman ng LG. kahit palit panel pala wala ka dapat i worry?
pano pag accidentally ikaw ang nakagawa ng ganyan?

badtrip sa samsung eh. napakamahal ng panel replacement kahit under warranty. service lang daw ang lilibre nila.


Depends ata bro. Yong 78inch ng kakilala ko palit panel mga 3 months palang, wala naman charge.


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 22, 2017 at 03:02 PM
Palitan nila ng panel yan bro.. swerte under warranty.

Yun lcd ko date pag dating nila may bitbit ng panel no question ask.


May pumunta na bro naka motor.ginawan ng report at photocopy ng receipt ko. Palit panel daw talaga. Schedule pa kailan palit. Itawag daw sa main.Nid ko pa itawag ulit


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: JeromeA on Nov 22, 2017 at 04:06 PM

May pumunta na bro naka motor.ginawan ng report at photocopy ng receipt ko. Palit panel daw talaga. Schedule pa kailan palit. Itawag daw sa main.Nid ko pa itawag ulit


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ok lang yan bro, importante mapalitan ng walang gastos. ang mahal maha ng panel kasi eh. good news yan.. sana maayos na yan agad.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 22, 2017 at 06:42 PM
ok lang yan bro, importante mapalitan ng walang gastos. ang mahal maha ng panel kasi eh. good news yan.. sana maayos na yan agad.


thanks bro..
sana maayos asap
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: shoktongxxx on Nov 22, 2017 at 07:23 PM

May pumunta na bro naka motor.ginawan ng report at photocopy ng receipt ko. Palit panel daw talaga. Schedule pa kailan palit. Itawag daw sa main.Nid ko pa itawag ulit


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hmmm, yung LG ko dati pag tawag ko sinabi ko lang problem may bitbit ng Panel yung pumunta. Pero maayos naman agad yan ganyan saglit lang palitan nila yan.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 23, 2017 at 08:12 AM
Compatible ba yong panel ng lower model sa higher model? Ang worry ko baka palitan nila ng lower model na panel


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Title: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 29, 2017 at 10:04 AM
Serviced at last

(https://uploads.tapatalk-cdn.com/20171129/1f636dfdb5a65929c885c2209770dbe1.jpg)

(https://uploads.tapatalk-cdn.com/20171129/c23b3a8fd60a3c17c914720373be30fb.jpg)


Yong speakers ganto lang kaliit, pero ang lakas.

(https://uploads.tapatalk-cdn.com/20171129/ec6d6e361f492e33942d9582055d1506.jpg)

Dalawa nyan. In stereo.

2 year warranty pala ang panel/tv according to Lg service personnel, so i still have another year


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: oznola on Nov 29, 2017 at 10:10 AM
^nice. Ilang araw total since na report? Malinis naman gumawa?
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: NongP on Nov 29, 2017 at 11:34 AM
maganda talaga after sales service ng LG, yun plasma ko 2 weeks na lang bago mag expire yun 2 yrs warranty ng nagka line palit panel din.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: JeromeA on Nov 29, 2017 at 11:38 AM
wow.. galing bro. nice one.. congrats
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: richardcruz on Nov 29, 2017 at 11:48 AM
Congratulations! This is one more testimonial of why sticking to brands with good reputation (I also had my Sony LED panel replaced free) for honoring warranty and after sales service pays!
Title: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 29, 2017 at 11:53 AM
^nice. Ilang araw total since na report? Malinis naman gumawa?

Bale thursday ata ako tumawag or wednesday last week.
Pumunta kinabukasan para survey. Kanina dala yong panel...

And yes bro malinis, ako nag supervise sa pag gawa haha. Pero good as new ang ganda ng panel. Parang day 1 ulit.

(https://uploads.tapatalk-cdn.com/20171129/c11b12d5320f03764cd731d3d1c24830.jpg)


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: Tha_Mann on Nov 29, 2017 at 01:12 PM
maganda talaga after sales service ng LG, yun plasma ko 2 weeks na lang bago mag expire yun 2 yrs warranty ng nagka line palit panel din.

sa akin Samsung naman, 6 months na expired yung warranty pero kinausap ng wife thru hotline lang nila, pinalitan nila panel ng plasma tv ko free of charge.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: shoktongxxx on Nov 29, 2017 at 07:24 PM
congrats bro. ;)
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Nov 29, 2017 at 10:10 PM
congrats bro. ;)


Tnx brader...


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: jerix on Dec 01, 2017 at 09:04 AM
just for your info. according to a nice dealer who sometime recently visited our display market thread whose thread is now missing, their store receive most service requests from LG. Their record as of november has still to receive one from Samsung.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: Davenport on Dec 01, 2017 at 10:39 AM
Congratulations! This is one more testimonial of why sticking to brands with good reputation (I also had my Sony LED panel replaced free) for honoring warranty and after sales service pays!

+1

I can also vouch for great warranty and prompt after-sales service of these TV brands that I owned:

1. Sharp
2. Sony
3. Samsung

Walang hassle yung after-sales service and best of all, panel replacements came in quickly within the same day my panels were inspected.
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: Davenport on Dec 01, 2017 at 10:42 AM
sa akin Samsung naman, 6 months na expired yung warranty pero kinausap ng wife thru hotline lang nila, pinalitan nila panel ng plasma tv ko free of charge.

Good for you!!! Okay po kausap yung Samsung. Pati yung scheduling nila, I was given the choice of the earliest possible dates. 
Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: jao143 on Feb 20, 2018 at 11:20 AM
Had a similar encounter with this panel issue. Yesterday paguwi ko, nakita naming kaparehas na black line probably the same location across the screen just like below. Called LG today, ischedule daw ng visit. Bought mine Dec 2016 so kaka one year lang nung December. Buti twi years warranty.

Bigla nalang naga ka line.

(https://uploads.tapatalk-cdn.com/20171121/c0b0416dc017f0373bfaac7864607fda.jpg)


Itinawag ko na sa lg support. Ano kayang possible na gagawin nila dito....

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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: bongchillog on Feb 20, 2018 at 11:23 AM
Had a similar encounter with this panel issue. Yesterday paguwi ko, nakita naming kaparehas na black line probably the same location across the screen just like below. Called LG today, ischedule daw ng visit. Bought mine Dec 2016 so kaka one year lang nung December. Buti twi years warranty.

Palit agad yan sir basta under 2 year warranty kahit 1 year lang sa receipt. Still honored


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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: jao143 on Feb 21, 2018 at 02:05 PM
LG Service Center staff inspected our unit today. Palit daw ng panel. Bilis nga aftersales nila :) Ischedule daw ang replacement. :)


Palit agad yan sir basta under 2 year warranty kahit 1 year lang sa receipt. Still honored

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Title: Re: LG 60uh700 4k tv horizontal line sa panel
Post by: t-bone on Feb 21, 2018 at 04:31 PM
LG Service Center staff inspected our unit today. Palit daw ng panel. Bilis nga aftersales nila :) Ischedule daw ang replacement. :)

Minsan isang tingin lang sa TV alam na nila yung sira.