PinoyDVD: The Pinoy Digital Video & Devices Community

High-Def => General HD Discussion => Topic started by: Griffin on Apr 22, 2018 at 08:13 AM

Title: Poor Sevicing Store,Audible Illusion
Post by: Griffin on Apr 22, 2018 at 08:13 AM

PDvd members,

Any other sad experience with Audible Illusion Timog!!!!

4months n Marantz 6011 ko d p rn magawa...under warranty!

ngkamali daw pyesa...last advise since the other day..
2weeks p ...not even proximate date..daratng daw pyesa

UNTIL NOW...mgsara n lng kau f d nyo mbgyan tamang serbisyo customers nyo..
Ala consolation...not even any option...11months k gamt system on weekends..
Looks like...6months unguaranteed warranty...

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: oznola on Apr 22, 2018 at 08:28 AM

^thats sad. Even sadder yung pag text speak pa din kahit unli characters naman.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: pekspert on Apr 22, 2018 at 11:54 AM

Puro touch screen na cell phone ngayon text speak ka pa din parang panahon ng mga nokia

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: ricky on Apr 22, 2018 at 02:06 PM

Actually its not audible illusions fault but of the distro.

I experience the same with a blueaound unit , ashley was kind enough to replace the unit with his own money. Pero sa importer sucks. Kaya i dont recomment anymore marantz or bluesound. Pero si ashley ok pa din very accomodating naman.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: Nelson de Leon on Apr 22, 2018 at 02:49 PM

Quote from: ricky on Apr 22, 2018 at 02:06 PM

Actually its not audible illusions fault but of the distro.

I experience the same with a blueaound unit , ashley was kind enough to replace the unit with his own money. Pero sa importer sucks. Kaya i dont recomment anymore marantz or bluesound. Pero si ashley ok pa din very accomodating naman.

Yeah. Sino ba ngayon ang distro ng Marantz?

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: loverlionus on Apr 22, 2018 at 04:15 PM

Here's the dealer from the Marantz Asia website:

Philippines
Soundconcepts Inc.
531 A. Flores St., Ermita, Manila, Philippines, 1000
Tel.: 63 2 526 3831
Fax: 63 2 526 2679
Email: [email protected]
Website: www.soundconcepts.ph/

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: Arulco on Apr 22, 2018 at 04:56 PM

^ dyan sa Sound Concepts, Inc. ko dinala yung NAD C325BEE ko dati.

Hindi talaga maganda ang service nila. Ang tagal at mahal na yung presyo ng repair, hindi pa nila naayos dahil bumalik yung problema nung amp. Binalik ko sa kanila for a second time pero ganun pa rin. Gave up at charge to experience nalang.

Dapat siguro I-report yan sa manufacturers.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: ricky on Apr 22, 2018 at 06:56 PM

Ilan clients ko had bad experience with their products. Kaya hindi ko na offer.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: zonks on Apr 22, 2018 at 11:23 PM

buti na lang hindi ako nag dala dyan, panay ads nila sa fb.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: Cosmic79 on May 10, 2018 at 03:05 PM

Quote from: rcmaca on Apr 22, 2018 at 08:13 AM

PDvd members,

Any other sad experience with Audible Illusion Timog!!!!

4months n Marantz 6011 ko d p rn magawa...under warranty!

ngkamali daw pyesa...last advise since the other day..
2weeks p ...not even proximate date..daratng daw pyesa

UNTIL NOW...mgsara n lng kau f d nyo mbgyan tamang serbisyo customers nyo..
Ala consolation...not even any option...11months k gamt system on weekends..
Looks like...6months unguaranteed warranty...

Thanks for the heads up. I'll avoid dealing with Audible Illusions. Try reporting the incident to the Marantz distributor and seek a resolution. Maybe if they can arrange na sa ibang dealer na lang pa-repair.

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: t-bone on May 10, 2018 at 04:02 PM

Quote from: Cosmic79 on May 10, 2018 at 03:05 PM

Thanks for the heads up. I'll avoid dealing with Audible Illusions. Try reporting the incident to the Marantz distributor and seek a resolution. Maybe if they can arrange na sa ibang dealer na lang pa-repair.

Marantz medyo mabagal talaga ang service. 

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: ricky on May 10, 2018 at 04:11 PM

By june kay powertrip na ang marantz so baka mabago na service quality. Pero horror stories talaga marantz .

Title: Re: Poor Sevicing Store,Audible Illusion
Post by: Cosmic79 on May 10, 2018 at 04:30 PM

Quote from: t-bone on May 10, 2018 at 04:02 PM

Marantz medyo mabagal talaga ang service. 

Ganon pala. Pag weak ang after sales support they won't get ahead sa market.