PinoyDVD: The Pinoy Digital Video & Devices Community
DVD Forum => Stores, Shopping & Rentals => Online Shopping => Topic started by: hemisphere on Dec 18, 2004 at 08:50 PM
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oh well... it is but ironic for me to start an enlightening thread about the most popular domestic courier widely used by pinoydvd members in buying and selling dvds.
although AIR21 has always been reliable, there are indeed glitches that should be brought and discussed upon by every seller and buyer in this forum. ignore it? no prob. participate? benefit.
recently, i have requested one of the most popular dvd collectors here in pinoydvd to ship my _____ and ________ Boxsets from the province using Air21. to no avail, 2 days have passed, the package was reported untraceable and nowhere to be found despite thorough search and manual checking in warehouses. i have called AIR21's office and they cannot explain this logistical fiasco and delivery failure and advised me to file a complaint...and i did. what made matters worse, is the fact (as is always the case in our transaction here in pinoydvd) that there is no declared value.
it's a little bit funny when i realize that.. i have always been defending this courier for the only reason that my sister serves the company. but after two glitches: one near-theft experience and presently.. package untraceable, i think i have to speak up and get your opinions.
buyers and sellers: Beware! Go for the declared value or ship via DHL or LBC. shall update my post soon . in the meantime, think about your precious..
for reference... click the link for the tracking record..
website: http://www.air21.com.ph/
Airway Bill Number: 301000435540
>:( >:( >:( >:(
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hem, I always wondered about this "declared value" thing of Air21. I once wanted a CD-R delivered to a friend within Metro-Manila. All it contained were pictures (jpegs) of various family events, reunions, and vacations. When I inquired from Air21 about how much it would take to send the disc to my friend across the city, I was asked about its declared value. Declared value? I replied to him that the disc was worthless to others (even the addressee) as it contained nothing but digital photos. So, out of a lack of anything else to declare, I wrote down PhP 50.00 as declared value. The guy at the counter then brings out a calculator and starts punching on the keys. He then comes up with PhP 100.00 as the fee for having the worthless disc delivered from Sta. Ana, Manila to Quezon City. ::) So, I gave up on Air21 as I found that it was not value for money.
On the other hand, I am not familiar with the rates of LBC. Over there at the Hobbies and Media thread, sir pican uses OCS as his courier. He is able to send as many as 5 CDs for only PhP 50.00 only. And he swears by its service. Downside is that the OCS outlets are few and far between, with the one in the Makati Business District as the only one that I know of.
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Its the risk that your going to take when shipping it via air 21.I've been using this since.bit so far wala pa namang bad experience like our brod hemi.That why that I prefer face to face transactions.its safe na.makapag kwetohan pa.But if I'm really busy as always I shipped it via air 21.But If your shipping high value dvd's or etc.I would recommend that you include the declared value for insurance. :)
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Fedex Air 21 has been my courier ever since I began selling online- the option I would suggest to my buyers whom I cannot meet personally. That would depend though whether my buyer would agree as I require payment first through bank deposit before I ship. So far I've not encountered any problems.
Regarding Declared Value, the receptionist usually asks how much declared value when I send in my package for weighing and upon filling up the WayBill. I just told the receptionist there's no need to fill up so they just noted N.C.V. (no commercial value). That's what I usually do from thereon when filling up the Way Bill every time I send in for Fedex Air 21 shipping. By the way Add on Charges for Declared Value is 1% of the value you declared + 10% vat for applicable freight charges based on weight of your package and destination.
I've only encountered delays (not more than 24 hours though) which is unavoidable at this time of the year. When I send my items through Fedex Air21 I see to it that my buyers receive them on time as I usually ask the counter receptionist how long the package would reach its destination after filling up the Way Bill. I text my buyer the tracking number and inform them the expected time they will receive their order. If I am informed that item not yet received the next day or two depending on destination, I call up Fedex Air 21 customer service for status of package sent based on tracking number. Lately I just input the tracking number on their online site at www. air21.com.ph to check for updated status on the package I've sent. So far Ok naman I've not encountered problems with Air21 whether shipping to Metro Manila, Ilocos, the Visayas or Zamboanga. ;D
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oh well.. nice to know dugs.. mine is still under investigation but as per email.. they are not willing to replace or pay for this package.. see attached email..
Dear Mr. XXXXXX,
We are writing regarding your December 16 shipment from XXXXXX of Cebu
City under our domestic waybill number 301 000 435 540.
We wish to inform you that an exhaustive search of the areas through which
the shipment would have traveled was conducted. However, your shipment has
been confirmed to be unlocated. We apologize for any inconvenience this may
have caused you.
While it is our goal to provide the best service to all our clients, we
acknowledge that there is always room for improvement. The process lapse in
the handling of your shipment has been reviewed and we are taking the
necessary steps to coach the people involved.
We would like to inform you that AIR21's limit of liability is based on the
shipment's declared value. Since there was no value indicated on the
waybill, our maximum limit of liability is Php100.00 plus freight charge.
We encourage you to declare the correct value in future shipments to avoid
this kind of situation.
We hope that this clears matters. Should you have any further inquiries,
please call our 24-hour call center at 854-2100 from Manila or 1-800-10-854
2100-toll free nationwide.
Thank you for your patronage of AIR21.
Sincerely yours,
Issa M. Sanchez
Customer Service Representative
>:( >:( >:(
too tired to file an appeal now.. i shall email them tomorrow.. too bad only few sympathize...
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malas ka lang cguro hem or maybe someone got interested with your package. marami bang dvds sa package mo?
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baka napag interesan lang sir hubes.. kasing laki ng microwave ang box so di madaling ipuslit .. contents wise.. eto po.. :( conspiracy theory. what im questioning right now is the safety and integrity of the our personal packages.. with or without declared value.
:'( :'( :'( :'(
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oh well.. nice to know dugs.. mine is still under investigation but as per email.. they are not willing to replace or pay for this package.. see attached email..
Dear Mr. XXXXXX,
We are writing regarding your December 16 shipment from XXXXXX of Cebu
City under our domestic waybill number 301 000 435 540.
We wish to inform you that an exhaustive search of the areas through which
the shipment would have traveled was conducted. However, your shipment has
been confirmed to be unlocated. We apologize for any inconvenience this may
have caused you.
While it is our goal to provide the best service to all our clients, we
acknowledge that there is always room for improvement. The process lapse in
the handling of your shipment has been reviewed and we are taking the
necessary steps to coach the people involved.
We would like to inform you that AIR21's limit of liability is based on the
shipment's declared value. Since there was no value indicated on the
waybill, our maximum limit of liability is Php100.00 plus freight charge.
We encourage you to declare the correct value in future shipments to avoid
this kind of situation.
We hope that this clears matters. Should you have any further inquiries,
please call our 24-hour call center at 854-2100 from Manila or 1-800-10-854
2100-toll free nationwide.
Thank you for your patronage of AIR21.
Sincerely yours,
Issa M. Sanchez
Customer Service Representative
>:( >:( >:(
too tired to file an appeal now.. i shall email them tomorrow.. too bad only few sympathize...
Oh my! :o thanks for the timely info with regards to the email you got from Air21. Having second thoughts on not declaring the value as I usually do - not to take chances from now on by not declaring the value. Mahirap Na...
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dugs.. i felt lucky that i actualy know lots of people in fedex. i know that this is not the end and due process would put the company on the losing end eventually. i hope everyone should learn and start declaring the value of their items.. especially this xmas... the trouble is, in case of lost, air21 will reimburse only 75% of declared value so either way.. talo pa rin ang shipper..
funny thing is.. i felt shortchanged.. they want to give me P100.00. ??? anyhow, help is on the way .. be careful with dvds.. mainit ang mga dvds sa mga operations peepz nila..
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baka napag interesan lang sir hubes.. kasing laki ng microwave ang box so di madaling ipuslit .. contents wise.. eto po.. :( conspiracy theory. what im questioning right now is the safety and integrity of the our personal packages.. with or without declared value.
(http://images-jp.amazon.com/images/P/B0002LHWGM.09.THUMBZZZ.jpg) (http://www.dvdtitle.co.kr/image/smallimg/19912.jpg)
:'( :'( :'( :'(
Oo nga..Air21's integrity would be under question on what happened to you. Akala ko naman they're one of the most reliable courier. Lets hope na your package is just somewhere around their warehouse na di napansin for now sa dami ng mga nagpapadala. Makita sana yun. Mahirap din kc nowadays baka nung pagdelivery nila sa mga iba't ibang lugar wala nakabantay sa delivery van nila may nagdampot agad. It happened before sa delivery ng supplier namin boxes of merchandise may umakyat pala sa truck at napuslit isang kahon habang nagbreak time mga pahinante ng truck. May nakakita kaya lng nalaman lang namin and the truck delivery crew pagalis at nangyari na.
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dugs.. the trouble is, in case of lost, air21 will reimburse only 75% of declared value so either way.. talo pa rin ang shipper..
funny thing is.. i felt shortchanged.. they want to give me P100.00. ??? anyhow, help is on the way .. be careful with dvds.. mainit ang mga dvds sa mga operations peepz nila..
Ganun ba :o ??? I thought they will reimburse 100% of the declared value..talo nga talaga. If I overdeclare the value mapamahal naman ang total freight charges! Hirap din talaga :-*
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funny thing about declared value is that it must not be the basis in delivering excellent service. with or without declared value, the level, kind and consistency of service should be the same. also, if declared value is so important ( im not speaking as an advertising person here but a simple dvd collector and occasional patron), i suggest they place this in the airway bill:
WARNING: Your package may be lost due to unsafe handling and chemically imbalanced people who may use, vandal or steal your item. No reason to panic. According to studies, this is normal and actually acceptable in numerous business environment. For your comfort and ultimate protection, write a declared value 25% above the usual market price cause we only reimburse 75% of the actual item/s cost/s!!
ala government warning in cigarettes.. Smoking Kills! how vague can you get. direct to the point.. i felt that i am rage personified now.. >:(
anyhow.. a long time friend sent me a message containing this link:
http://www2.femalenetwork.com/girltalk/index.php?topic=35967.0
it seems we are not alone here..
:(
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Now I know better and wiser hem. For all we know akala ko safe and secure ang shipment by fedex Air21 until you dropped the bombshell and you are not alone pala! I'll think twice na- mahirap na mangyari abono pa ako sa mga memory cards I'm selling wala nang kikitain pa.
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for reference... click the link for the tracking record..
website: http://www.air21.com.ph/
Airway Bill Number: 301000435540
>:( >:( >:( >:(
In Transit pa raw ??? lets hope and pray na darating hopefully before the year ends!
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dugs, I'm just curious. How much would it take to have one CD or DVD shipped via Air21 within Metro-Manila if I should choose the option "no declared value?"
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Just saw this thread this morning, parang kilala ko ang shipper nito ah sir hemisphere, not sure though if he's a popular dvd collector in this community, hehehe
If i may interject some thoughts on the matter of "declared value" of the DVDs that we usually ship via air21.....
It is not only the common practice among shippers here in pinoydvd NOT to declare any value, BUT it is actually being TOLERATED, ENCOURAGED or even SUGGESTED by the receiving personnel at the Mail & More shops. I had been using this courier since i started dealing DVDs here in this community, and they would always tell me "you don't have to declare the actual value of the DVDs since your package will surely arrive at its destination tomorrow or the following business day", or other assuring and comforting words of similar import.
I totally agree with sir hemisphere that a "declared value" of the DVDs will NOT in any way prevent or eradicate the loss, pilferage or theft of our packages, especially by scheming or conspiring employees of air21 who happened to know the true worth of Limited Edition DVDs or OOPs such as the items that he's been trying to collect. On the other hand, it might even encourage these thieves into stealing more packages with higher declared values, considering the fact that it will be the company that will pay for these lost packages anyway, and not them.
Or is it the policy of air21 to conduct a more thorough investigation and therefore pinpoint the culprit(s) behind missing packages with "declared value", and does not do so with the same vigor and dedication with respect to undeclared packages because their liability is limited only (according to them) to a measly sum of Php100.00 plus the actual cost of shipping charged to their clients.
I am no legal expert but IMHO this so-called "limited liability clause" which is prevalent in common carrier contracts is not at all encompassing as to its validity. This clause which is usually printed in very small font hardly visible to human eye, is already incorporated in bills of lading or airway bills that the shippers did not participate in the drafting of their terms and conditions, but are forced to acquiesce if they wish to avail of the services of the courier or transport company for that matter. In other words, these are contracts of adhesion that we customers are forced to agree on, otherwise we can not ship our packages. Take it or leave it, ika nga.
On several instances, the courts have declared this kind of contracts to be invalid, and allowed the shippers to prove the actual values of their packages. This is in consonance with the primordial obligation or responsibility of common carriers or couriers to safely deliver our packages to their destinations without unnecessary delays. And the failure (and some say even refusal) of the shippers to declare any value of their packages would not in any way diminish this obligation on the part of the couriers or common carriers. In any case, it has been consistently ruled that in the event there is doubt as to these contracts of adhesion, the same will always be interpreted in favor of the shippers and against the couriers or common carriers.
Hence, the presence or absence of a "declared value" on our airway bills with air21 does not affect their responsibility and legal obligation to safely deliver our DVDs to their destinations. Neither does it affect their liability to pay for the actual values of our packages in case of loss, pilferage or theft, as long as we can prove the same with competent evidence in court.
Just my two cents.....pls feel free to correct me on any of the points raised above. :)
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dugs.. i felt lucky that i actualy know lots of people in fedex. i know that this is not the end and due process would put the company on the losing end eventually. i hope everyone should learn and start declaring the value of their items.. especially this xmas... the trouble is, in case of lost, air21 will reimburse only 75% of declared value so either way.. talo pa rin ang shipper..
funny thing is.. i felt shortchanged.. they want to give me P100.00. ??? anyhow, help is on the way .. be careful with dvds.. mainit ang mga dvds sa mga operations peepz nila..
hi hem. nakalagay ba sa conditions of contract na 75% lang liability of fedex in case of loss? wala kasi akong nakitang provision at the back of the waybill.
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dugs, I'm just curious. How much would it take to have one CD or DVD shipped via Air21 within Metro-Manila if I should choose the option "no declared value?"
within Metro Manila P50.00 lang-thats P45.00 +10%Vat.
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How much would it take to have one CD or DVD shipped via Air21 within Metro-Manila if I should choose the option "no declared value?"
For the smallest pouch:
Php 49.50 the least
Php 66.00 at most, especially if it's in Rizal/Cavite
Depende where you go eh, lalo na if you go to Mail & More. Ba't nga ba iba-iba singil? Even if you have it picked up, iba iba rin? Anyhoo...
funny thing is.. i felt shortchanged.. they want to give me P100.00. ??? anyhow, help is on the way .. be careful with dvds.. mainit ang mga dvds sa mga operations peepz nila..
Did I read it right? P100.00? Only? ??? Patawa sila, ha. :P
Just wanna add - I still personally use Air21, inspite of a similar incident with Hemisphere months ago. But I use it for personal shipments to my relatives and friends in the province (mura naman kasi talaga sila, and I'm just gonna send them stuff I give out, nothing I sell or anything, so kung san makakamura diba? ;D ).
But my gad!!!! Everytime I use their service nahahassle ako. :P My husband tells me tigas nga talaga ulo ko, sinabihan ng stop using Air21 eh..... ;D
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For the smallest pouch:
Php 49.50 the least
Php 66.00 at most, especially if it's in Rizal/Cavite
Depende where you go eh, lalo na if you go to Mail & More. Ba't nga ba iba-iba singil? Even if you have it picked up, iba iba rin? Anyhoo...
CrUzSack, I'm a little confused. I looked at the Air21 website, and it listed only a few outlets. And yet, Mail & More offers Air21 service, you say? Also, mas mahal kung sa Mail&More mo idedeposit 'yung package mo for the same allegedly sloppy infefficient service? Also, doesn't Air21 deliver to the addressee's doorstep as a standard service? Or is that an extra fee?
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CrUzSACK, you have read it right. P100.00 plus freight charges. WOW!! after reading their statement.. suddenly, the pain is all gone. NAh!!
hopefully i could buy a tall mocha valencia using that money. at least to pacify me a little... kung coffee maker sana binigay nila.. i'll feel that i'm important. (LOL) ;D
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sir hubes, as per standard procedure, they are liable for only 75% reimbursement. if that is not stipulated in their airway bill, more grounds for pushing my case then... haven't heard any success story similar to this situation.
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now, customer hotline refuses to answer my call.. i have finished watching spiderman 2 and lotr TTT EE and they disregarded my return call note left 4-5 hours ago. so inefficient.. for my next shipment, i would happily use DHL or LBC..
:-X
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CrUzSack, I'm a little confused. I looked at the Air21 website, and it listed only a few outlets. And yet, Mail & More offers Air21 service, you say?
Yup, Mail & More, with the violet/purple logo similar to Air21. Been awhile since I've been to a Mail & More kasi I usually call Air21 na lang for pick-up (call 854-2100....tama bang prinomote ko pa? ;D). But, as I remember it, Mail & More use Air21, not sure if they offer services of other couriers. I doubt. I think it's a tie up with Air21 but I'm not sure.
Also, mas mahal kung sa Mail&More mo idedeposit 'yung package mo for the same allegedly sloppy infefficient service?
Based on my observation. Kasi before, pag pick-up direct from Air21, am only charged about P50.00 If I go to Mail & More, may dagdag P5.00 or P10.00. Never did ask why.
Also, doesn't Air21 deliver to the addressee's doorstep as a standard service? Or is that an extra fee?
Yes they do. That's what you paid for. :)
hopefully i could buy a tall mocha valencia using that money.
I think kulang pa yang P100.00 ;D
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oh man.. customer service rep called me and told me that as per company policy, they are only limited to the amount placed in the declared value.
well.. limited editions lamang ang nawala.. :'( :'( :'( so now, i am calling for a total boycott for their service. ill try to pacify some infos on LBC and DHL service for reference. and found some useful email addy which may eventually be useful to reports incidents..
Debate with Mare & Pare - [email protected]
Frontpage - [email protected]
I-Witness - [email protected]
Saksi - [email protected]
Unang Hirit - [email protected]
Imbestigador - [email protected]
DZBB - [email protected]
cruzack.. thanks for symphathizing with me. all my emails and PR would be released soon..
^-^
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hirap talaga. hawak nila ang leeg natin...we are at their mercy >:( Hem I suggest bring the matter up with imbestigador para magising sila! >:(
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hirap talaga. hawak nila ang leeg natin...we are at their mercy >:( Hem I suggest bring the matter up with imbestigador para magising sila! >:(
sir dugs.. ssshhhh.. hayun nga ang plano ko.. tsk tsk tsk.. >:D
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I'm with u bro! let us know kung mafeature ito on TV! tutok tayo lahat!! ;D
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thanks dugs.. the best is yet to come.. i can forgive warner for their Robin Hood Prince of Thieves false claims.. but for Air21.. tsk tsk tsk..
:-X
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for updates:
they have sent me a letter (which arrived so early) stating their position (again). oh well.. have spoken with their Customer Service manager Karen Rivera and she has failed to address any of my concerns. she keeps on pushing the no declared value fault of the customers.. though i have continually bringing up different issues one by one, beyond declared values but human values per se: communication flaws, incompetence, honesty, safety, integrity, etc. etc. she has closed her ears and eyes. anyhow, have consulted with the daughter of one of the owners, she'll check in the coming days and update me.
although OT, i think you would like to know some facts:
Fact number 1
some operations people are opening our packages inside the sorting area or even in the vans. if it is just a new release of Mary Poppins, no prob. .... also, some of the receivers and frontliners (in stores) have inside contacts and communicate the real item to the inside peepz for an inside italian job.
what an organized crime...
Fact number 2
recently, 19 AIR21 people were dismissed and a franchise closed (near my office) because of mobile phones theft incident and then some... 1 employee was proven guilty.. the reason for the dismissal of 18 personnel is yet another theft and conspiracy case not related to the mobile phones (with a capital S)... a whistle blowing thing... the way one crime begets another..
tsk tsk tsk..
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Kill Bill and Oldboy UE... lost?
tsk tsk tsk
100 pesos irereimburse sayo? tsk tsk tsk ulit
too bad, i don't really have other options for shipping since air21 lang ang nasa baba nitong building namin...
pero salamat na rin dude for bringing this up, although i usually declare the value of the DVDs I ship in the event that something like this would happen, I didn't know that they would reimburse only 75% of the declared value (they didn't tell me that when I asked them before what their action would be for lost packages).
dude, sharing lang, nung nasa cebu me, nagship ako ng package and it took 5 days (or a week ata) for the items to arrive sa sinendan ko... i also sent a box of dvds to myself (from cebu to manila) 4 days before my i go back to Manila, turns out nauna pa ako makauwi bago dumating yung dvds ko
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nakup kai... ship na lang via other courier even if i have to subsidize extra cost.. you're a good friend and i dont want any replication of this incident.
8)
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Geez....hemisphere1234... really regret concerning your predicament with Air 21. I can totally understand it's indeed a very frustrating experience in such circumstance where you've purchaed & paid for your beloved DVD, the one you've been searching, LE. OOP, etc....and the last thing thing you ever want to hear is the DVD got lost! Gosh..I'd be furious myself & tear the whole office down. >:(
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Hemisphere I'm with you in this battle. Kung government lang yan I can interfere and solve your problem.
Dami nating battles.....I hope this will be your last one. :(
If you really felt bad file a formal complaint. Man its your hard earned money that was lost in buying those two dvds.
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HEM, i suggest you report this incident to "Bitag" of Ben Tulfo, or any other program headed by any of the Tulfo brothers. I know they give better results than Imbestigador. Namimili daw ng kaso na tatanggapin si Mike Enriquez >:(
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for updates:
although OT, i think you would like to know some facts:
Fact number 1
some operations people are opening our packages inside the sorting area or even in the vans. if it is just a new release of Mary Poppins, no prob. .... also, some of the receivers and frontliners (in stores) have inside contacts and communicate the real item to the inside peepz for an inside italian job.
what an organized crime...
Fact number 2
recently, 19 AIR21 people were dismissed and a franchise closed (near my office) because of mobile phones theft incident and then some... 1 employee was proven guilty.. the reason for the dismissal of 18 personnel is yet another theft and conspiracy case not related to the mobile phones (with a capital S)... a whistle blowing thing... the way one crime begets another..
tsk tsk tsk..
Good thing you brought these things up hem. Before I thought only the bad eggs in the post office do that- and I trusted the Air21 people more than those at the post ofice. Now I know better ! (I would not have known had you not brought out whats behind Air21). If Fedex Air21 wants to maintain their reputation as reliable, dependable courier service I believe they should heed your call for fairness on your predicament. That should also be a wake up call that we at PinoyDVD are one big community and these incidents if not resolved to our satisfaction would certainly affect their business and reputation as well.
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Hemisphere I'm with you in this battle. Kung government lang yan I can interfere and solve your problem.
Dami nating battles.....I hope this will be your last one. :(
If you really felt bad file a formal complaint. Man its your hard earned money that was lost in buying those two dvds.
your honor, glad to know na nakiki-isa ka sa adhikain ni ka hemi, sayang nga lang at nasa pribado silang sektor.....but you're right, it will be an interesting case if he pursues some legal actions against air21 :)
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thanks for all the replies.. noted peepz.. :)
my concern was elevated thrice to higher management in 2 days..
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I've had one incident wherein one of my buyers received a broken Sex in the City season 4 Digipack for a shipment to Makati. After elevating it to their customer service, I received pretty much the same service that hemi did.
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maybe we should all write to a person in media... that way, they will also see that they may get good mileage from this as is one of their priorities when deciding on which cases or stories to take...
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re: limited liability clause
The primary obligation of the courier is to deliver the package from point A to point B. If the courier is guilty of fraud or negligence in the performance of this obligation, the injured party is generally entitled to damages as a matter of right. But the right to recovery may be limited by contractual stipulation such as by way of adhesion contracts, or "the fine print" prepared solely by the courier service and without consent to which the service will not be performed.
Adhesion contracts are perfectly legal and binding. Yet they are strictly construed against the party that drafted them, and may well be struck down if established to be one-sided. I think it is important to examine the purpose of the stipulation requiring the declaration of value. If it is required mainly so that if the value is expensive, the employees of the courier are put on guard to take care of the package. However, the courier is obligated to ensure the well-being and safe delivery of the package no matter the value, so on that ground alone, I think the injured party should be able to recover beyond the stipulated limitation. Also, if it can be established that despite the stipulation, employees of the courier actually told the shipper that it is not necessary to make a declaration (as has happened in my case), then I don't think the limitation should operate.
It might be a different case though if for example, the declaration is necessary in order to trigger an insurance agreement with a third party who may have agreed to insure packages worth a certain value, or wherein the declaration is necessary in order to make operative some legal protection against either the shipper or the courier.
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finally got a positive reply from Air21. i opt not to discuss the details for legal implications.. i just hope that i would be the last one to complain... and putting one's weight around would no longer be necessary to uphold consumers' rights.
btw, gurang, ill also use your post next week. the end is just the beginning.. thanks in advance.
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Matagal ko na actually binoycott ang fedex. Too many "unfortunate" incidents na ang na-experience ko from this company, whether i was the one receiving or sending, both may masamang experiences.
Well, Hem, ituloy mo ang laban o expose'... basta ako never again will be using their services.
Good luck sa ibang may tiwala pa sa kanila.
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i would happily use DHL or LBC..
:-X
Though DHL (WWWexpress ata sila for nationwide shipments?) cost so much more than Air21 and they charge additional P50.00 for pick-up, doesn't matter how much more you end up paying them (DHL). The customer service people are so helpful!!!! They will update you every step. It's like....uhm...the only analogy I can think of now --- it's like when you ask an airline company for assistance when a child is travelling alone. Know what I mean? They treat the package as something like that. Well, at least in my experience. Hope they do this for every one of their customers, especially those who need the extra help. :)
I was just reading the airwaybill of DHL kanina, nakalagay pala dun how much they will reimburse you if you did not declare any insurance. They will only reimburse upto P100.00 pala. I don't think I noticed that sa Air21 airwaybill, meron ba?
Tomorrow naman, last day to send out Xmas stuff, I'm trying Aboitiz (it has a new name now, E-care ba yun, E-quick? Something with an E) for the first time. If that goes well, then yep, I resolve (naks, New Year's spirit! ;D) to give up Air 21 for good, even if I'm only sending out junks and knick-knacks for my friends back home. Don't really want the hassle from Air21 anymore.
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Aboitiz has good service from my experience with them... I have shipped several "valuable" items thru them before when I was still selling stuff at bidshot... I've sent a Playstation 1 (the big one) with about 30 discs to Tugegarao... I've sent a couple of cell phones also to Bacolod if I remember correctly... an original Michael Schumacher cap to Baguio... a Playstation PSOne to Davao.... a Tag Heuer watch to Baguio again... plus several others... for all these items though I declared the value... I think it was a small price to pay to ensure you don't get short changed if the items got lost or damaged... I was happy with their service as there I did not experience any delays or other problems whatsoever
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I think that it would be a good service to PinoyDVD members if we had a side-by-side comparison chart of the rates of the couriers, e.g. Air21, WWWExpress, Aboitiz, LBC, OCS, etc. based on the delivery of a common product, say one DVD sent from Metro-Manila, delivered to somewhere also in Metro-Manila. And on the right side of the chart, maybe we can put the pros and cons of the service of each. That way, we all get a clearer picture of the industry. I'd start it, except that I have an ultimately limited experience with the couriers. So, I wouldn't be in the best position to do so.
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it's final.. after 5 thumbs up from 5 different vice presidents, Vice president Ruben Pangan (from i dont know where, the letter was poorly written) and Customer Service Manager Karen Rivera proceeded with P100.00 claim for an undeclared package lost during shipment.
prior to this final final final decision, i previously declined the "token" given to me: Kill Bill Vol 2 and Old Boy (which region they cannot specify due to their lack of awareness that these titles were not released in the Philippines).
they have crossed out and strongly disagreed with my requests for these compensations:
- Kill Bill Vol 1 and 2 japan releases and Old Boy UE (they're totally clueless about these things)
- current market value
- a dialogue with Fedex/air21 ceo albert lina and the people mentioned above
- revision of limited liability clause printed on the airway bill
i am so disappointed about this situation. to date, all air21 and fedex outlets still push for no declared value shipping habit..
i have used DHL, JRS and LBC. quite expensive but superb service and very particular about declared value.
in a nutshell, FEDEX, air21 and mail&more are complete let downs.. what if i have shipped an old pix of my grandfather (which to me is more valuable than anything in the world) and the package got lost? can they bring back the past to capture the moment again? what if the items (like dvds) are numbered and serialized? and you were given lucky number 7? and they lost it? would the declared value be enough for compensation? oh well.. just practicing. .. they'll hear, see and feel more of me next week..
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sa akin ninakawan shipment ko ng internet cards! out of purchased 25k php worth of cards, 12k was missing! the outer air21 pouch was no longer adhering to the puch lip, and the inner plastic bag was torn.
the usual underdeclared so we're liable to pay you only 100 pesos response.
as for now. theyre investigating PA DAW.
do they read this forum?
more later! im at work
-visit www.financemanila.net/forum
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it's final.. after 5 thumbs up from 5 different vice presidents, Vice president Ruben Pangan (from i dont know where, the letter was poorly written) and Customer Service Manager Karen Rivera proceeded with P100.00 claim for an undeclared package lost during shipment.
prior to this final final final decision, i previously declined the "token" given to me: Kill Bill Vol 2 and Old Boy (which region they cannot specify due to their lack of awareness that these titles were not released in the Philippines).
they have crossed out and strongly disagreed with my requests for these compensations:
- Kill Bill Vol 1 and 2 japan releases and Old Boy UE (they're totally clueless about these things)
- current market value
- a dialogue with Fedex/air21 ceo albert lina and the people mentioned above
- revision of limited liability clause printed on the airway bill
i am so disappointed about this situation. to date, all air21 and fedex outlets still push for no declared value shipping habit..
i have used DHL, JRS and LBC. quite expensive but superb service and very particular about declared value.
in a nutshell, FEDEX, air21 and mail&more are complete let downs.. what if i have shipped an old pix of my grandfather (which to me is more valuable than anything in the world) and the package got lost? can they bring back the past to capture the moment again? what if the items (like dvds) are numbered and serialized? and you were given lucky number 7? and they lost it? would the declared value be enough for compensation? oh well.. just practicing. .. they'll hear, see and feel more of me next week..
sorry to hear this hem... baka galing kay Abu yung mga binibigay sa yo na kapalit ;D or baka pinitik nila sa ibang customer nila... hehehehe ;D Anyone here missing a Kill Bill Vol. 2 and an Old Boy dvd?
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LOL.. im not thinking about it... but it does seem possible.
weird lang.. everytime i see a fedex/air21 truck or any employee wearing something with the "logos".. i always have this feeling that he/she might have been the culprit..
hehehehe. have 3 fedex shirts, miniature trucks and planes at home.. isn't it ironic?
:-\
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hey guys.. if you have stories to tell about air21.. you may pm me.. i would really appreciate it..
salamat in advance. :)
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finally.. a positive news was received today..
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guys.. AIR21 now has a Money Back Guarantee policy.. for delays (next day delivery commitment), shipping charges would be returned. for lost packages, declared monetary value would be reimbursed + shipping charges. make sure you declare the value of all your items regardless of courier.
let's see if this thing would work.. sana lang di 2 months ang processing..
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guys.. AIR21 now has a Money Back Guarantee policy.. for delays (next day delivery commitment), shipping charges would be returned. for lost packages, declared monetary value would be reimbursed + shipping charges. make sure you declare the value of all your items regardless of courier.
let's see if this thing would work.. sana lang di 2 months ang processing..
This is indeed very good news hem and we have you to thank! this is like the fight between David and Goliath... David wins again! ;)
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are they professionals? I will tell story in 2 weeks.
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the best courier service provider??
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Effective last Aug 24 (Monday), AIR21 stopped picking up items at your office or residence unless you will pay 1k and above. Those with account will still enjoy the pick up service. :(
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thats sad to hear, i ship stuff with AIR21 kasi nga they pickup stuff at your place. I just might reconsider my courrier service from now on :(.
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sigurado malaki ang ibababa ng kita nila
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cost cutting .......
in my case ang FEDEX sta rosa office sa may Laguna Bel Air is about a 20KM round trip from the office.... so yeah this sucks .....
i'll ask if our office can still ask fedex to pickup our packages hehehe ;D Otherwise brasuhin ko friend ko sa UPS ;D
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So far, AIR21 still picks up my packages from my clinic.. Dunno if affected kami dito sa Davao..
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Effective last Aug 24 (Monday), AIR21 stopped picking up items at your office or residence unless you will pay 1k and above. Those with account will still enjoy the pick up service. :(
oo nga eh, kakainis.. additional hassle in my part tuloy.. :(
almost everyday i have items for shipping and very convenient when they will just pick it up..
any other courrier provider that will pickup your items for shipping? baka meron but they cannot match the pricing of air21.. :)
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oo nga eh, kakainis.. additional hassle in my part tuloy.. :(
almost everyday i have items for shipping and very convenient when they will just pick it up..
any other courrier provider that will pickup your items for shipping? baka meron but they cannot match the pricing of air21.. :)
jrs express, kaso me pickup fee sila na 30pesos regardless of how many items ung ipapadala mo
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oo nga eh, kakainis.. additional hassle in my part tuloy.. :(
almost everyday i have items for shipping and very convenient when they will just pick it up..
any other courrier provider that will pickup your items for shipping? baka meron but they cannot match the pricing of air21.. :)
Bro try m sa xendexpress.com mas mura sila sa Air21...
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jrs express, kaso me pickup fee sila na 30pesos regardless of how many items ung ipapadala mo
okay na 30ph kesa drive pa at punta sa branch. thanks sir.
Bro try m sa xendexpress.com mas mura sila sa Air21...
No pick up charge ? thanks sir! will definitely give it a try....
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okay na 30ph kesa drive pa at punta sa branch. thanks sir.
No pick up charge ? thanks sir! will definitely give it a try....
Yup no pick up charge. Kung thru phone po ang pa pick up next day nila ma pick pero kung online same day kailangan nga lang before 12nn..
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Yup no pick up charge. Kung thru phone po ang pa pick up next day nila ma pick pero kung online same day kailangan nga lang before 12nn..
Registration time! Thanks again sir! ;)
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Registration time! Thanks again sir! ;)
Disappointed on how they answer my queries on-line. I'm now using JRS express...so far so good.
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Disappointed on how they answer my queries on-line. I'm now using JRS express...so far so good.
Sir ano naging problema?
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Sir ano naging problema?
I did asked some questions about their services which were not in there site, what they did was copy paste those FAQ's attached in their site. I replied that I wanted answers to my questions, then I got a reply "we will forward your questions to the people in charge of your concern". Why answer in the first place when you do not know the answer. :-\
Took 3-4 days I think before I got my first reply. Air21 even call's you to check if your concern was handled accordingly by their staff.
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Ah ok. Buti sa akin pick up & deliver lang so far ok pa naman wala pang delays. Medyo matagal lang mag update yun tracking nila not like air21 pag check mo sa morning meron na update.
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do xend and jrs check the packages for pick-up before they accept it for delivery?
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do xend and jrs check the packages for pick-up before they accept it for delivery?
Sa xend hindi na pag regular ka nagpapadala meron na kasi sila binibigay na form tsaka yun lalagyan na plastic then nandun na yun tracking para pag dating nila pick up na lang.
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do xend and jrs check the packages for pick-up before they accept it for delivery?
It depends on the item being sent siguro, kung fragile I want to make sure they see it in good condition, otherwise hindi naman sila nag check, I mean speaking of JRS. Wala na sila form, nasa envelope na rin ang susulatan mo.
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Sa air21 din kasi hindi na nila check. Pagdala or pick up naka pack na mabuti yun item kaya hindi na nila binubuksan uli. Tinatanong lang lagi kung ano daw yun laman.
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salamat po sa info!
re JRS, pa'no ang procedure ng pa-pick-up sa kanila? ???
nakaka-bad trip talaga ang bagong ruling ng air21. >:(
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nakaka-bad trip talaga ang bagong ruling ng air21. >:(
+1000! >:(
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salamat po sa info!
re JRS, pa'no ang procedure ng pa-pick-up sa kanila? ???
nakaka-bad trip talaga ang bagong ruling ng air21. >:(
Hotline - 637-20-65 they normally pick up in the morning. They give extra supplies naman if you ask for it for future transactions, almost the same rate as Air21.
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do they pick items up on saturdays?
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pangit pala service ng fedex air21.2 days na hindi pa nakarating sa kin yung item na nabili ko.samantalang sa lbc galing pa ng cebu yung item 1 day lang nadeliver kaagad nila yung package.eto ngayun sa laguna lang galing sabi sa akin nung customer service di daw malocate yung bahay namin,try daw nila i deliver ulit bukas.binigay ko na naman yung contact no. ko nung nag inquire ako last night.wala man lang effort to coordinate kung hindi nila makita yung saan yung location ng bahay namin >:(
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When I ship the items I sell, I always use Air21 via Mail & More. Thankfully, no problems encountered so far. Everyone has received their package in 1 day time, even buyers in Cebu & Zamboanga.
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pangit pala service ng fedex air21.2 days na hindi pa nakarating sa kin yung item na nabili ko.samantalang sa lbc galing pa ng cebu yung item 1 day lang nadeliver kaagad nila yung package.eto ngayun sa laguna lang galing sabi sa akin nung customer service di daw malocate yung bahay namin,try daw nila i deliver ulit bukas.binigay ko na naman yung contact no. ko nung nag inquire ako last night.wala man lang effort to coordinate kung hindi nila makita yung saan yung location ng bahay namin >:(
got the package na,someone from air21 called me right after i posted this ;D
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got the package na,someone from air21 called me right after i posted this ;D
baka member ng pdvd ung taga air21 ;D
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got the package na,someone from air21 called me right after i posted this ;D
baka member ng pdvd ung taga air21 ;D
meron ba? brader philip paki PM mo nga sa akin kung meron... kukutusan ko lang... ;D
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meron ba? brader philip paki PM mo nga sa akin kung meron... kukutusan ko lang... ;D
me bad experience ba kayo sir sa air21?
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baka member ng pdvd ung taga air21 ;D
hehe,nope sir.yung nagdeliver mismo ng package yung tumawag.di ko lang natanong kung member sya ng pdvd ;D
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me bad experience ba kayo sir sa air21?
naku chief, i asked the wife to ship to sir jhelenz last tuesday around 11am. ngayon lang dumating! hay... ::)
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naku chief, i asked the wife to ship to sir jhelenz last tuesday around 11am. ngayon lang dumating! hay... ::)
dati air21 din gamit ko kasi free pickup siya pero nung nagkaron na siya ng minimum lumipat na ako sa jrs express. so far ok naman madalas next day delivery siya meron lang siyang lugar na di covered
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dati air21 din gamit ko kasi free pickup siya pero nung nagkaron na siya ng minimum lumipat na ako sa jrs express. so far ok naman madalas next day delivery siya meron lang siyang lugar na di covered
hmmm... wala ata sa aming JRS sir. pero maghahanap hanap na din ako ng kapalit. mabuti na lang at maintindihin itong si brader jhelenz. kundi nalintikan na. hay buhay...
salamat bro jhelenz!
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hmmm... wala ata sa aming JRS sir. pero maghahanap hanap na din ako ng kapalit. mabuti na lang at maintindihin itong si brader jhelenz. kundi nalintikan na. hay buhay...
salamat bro jhelenz!
salamat din sa mga prompt reply sir jake
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Here's my experience Air21 and JRS ;)
Been using Air21 in bringing my dvds before all the way to brader emman's town and 1 time sa bataan, ok naman.. but the last time i called them regarding an Amp delivery all the way to Dipolog City, ang taray nung babaeng nakausap ko, akala mo kung sino, sarap bagsakan ng phone ang bruha... so i end up calling JRS express, ang bait nung sumagot sa philcoa branch, he did some recommendation on branches that's near my place... nice guy :)
then the following day, the buyer of the amp informed me na di nya ma-trace yung tracking number sa website ng JRS, i called their hotline and the girl (Kring ata yung name) who answered the phone was very polite and he acted on the problem right away and the amp is now in the hand of the buyer ;) two thumbs up to their great service :)
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Here's my experience Air21 and JRS ;)
Been using Air21 in bringing my dvds before all the way to brader emman's town and 1 time sa bataan, ok naman.. but the last time i called them regarding an Amp delivery all the way to Dipolog City, ang taray nung babaeng nakausap ko, akala mo kung sino, sarap bagsakan ng phone ang bruha... so i end up calling JRS express, ang bait nung sumagot sa philcoa branch, he did some recommendation on branches that's near my place... nice guy :)
then the following day, the buyer of the amp informed me na di nya ma-trace yung tracking number sa website ng JRS, i called their hotline and the girl (Kring ata yung name) who answered the phone was very polite and he acted on the problem right away and the amp is now in the hand of the buyer ;) two thumbs up to their great service :)
lamang lang ng air21 me tracking sila ang jrs wala. pero sa tagal ko nagpapadala sa jrs wala pa ko naging problema usually next day delivery kahit province
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lamang lang ng air21 me tracking sila ang jrs wala. pero sa tagal ko nagpapadala sa jrs wala pa ko naging problema usually next day delivery kahit province
Meron din naman silang tracking sir, di nga lang lahat ng branch nage-encode, hehehe that was according to Kring of their hotline :)
btw, ang mura ng singil sa 'yo sir phillip ng pickup charge nila ha, sa akin 100 pesos daw pag pickup kaya dinala ko na lang sa branch nila sa philcoa yung amp :)
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Meron din naman silang tracking sir, di nga lang lahat ng branch nage-encode, hehehe that was according to Kring of their hotline :)
btw, ang mura ng singil sa 'yo sir phillip ng pickup charge nila ha, sa akin 100 pesos daw pag pickup kaya dinala ko na lang sa branch nila sa philcoa yung amp :)
ung pickup charge na 30pesos sir is for small items. mas mahal talaga pag amp ;D
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Here's my experience Air21 and JRS ;)
Been using Air21 in bringing my dvds before all the way to brader emman's town and 1 time sa bataan, ok naman.. but the last time i called them regarding an Amp delivery all the way to Dipolog City, ang taray nung babaeng nakausap ko, akala mo kung sino, sarap bagsakan ng phone ang bruha... so i end up calling JRS express, ang bait nung sumagot sa philcoa branch, he did some recommendation on branches that's near my place... nice guy :)
then the following day, the buyer of the amp informed me na di nya ma-trace yung tracking number sa website ng JRS, i called their hotline and the girl (Kring ata yung name) who answered the phone was very polite and he acted on the problem right away and the amp is now in the hand of the buyer ;) two thumbs up to their great service :)
actually sir kaya ako nainis sa air 21 is because of the reasons that they gave me re: kung bakit di pa dumating yug package,ok lang naman sa akin kung sabihin nila na 2 or 3 days pa talaga yung dating ng items(di naman ako ganun kaatat).una sabi nila wala daw binigay na contact no yung sender,sabi ko naman di ba dapat sop na kukunin nila yung contact no. ng padadalhan just in case hindi nila makita yung lugar,so binigay ko yung contact no ko.the next day tumawag ulit ako,sabi naman nung nakausap ko di daw talaga malocate nung delivery yung house namin kaya kinabkasan na idedeliver,sabi ko sa kanya "hello,ilang beses na may nagpadala sa amin thru lbc saka yung credit cards notices namin dito naka address,nakakarating naman"tsaka sabi ko binigay ko na yung no. ko bakit di nila ko tinawagn or tinext.sabi naman sa akin baka wala daw load :(.dun na ako naasar,sabi ko sa kanya,e paano bukas baka sasabihin nyo na naman di nyo makita yung haus namin ska walang load yung driver?ayun nadeliver sya kinagabihan :D
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^^^medyo nakakaasar nga mga reasons nila ha... wala load, parang gusto pa pasahan mo sila ng load? ;D
ung pickup charge na 30pesos sir is for small items. mas mahal talaga pag amp ;D
Oo nga naman, hehehe ;D
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guys help me out of this
ngayon ko lang na notice si A1
nga meron pala dent sa leftside
nakakainis ano gagawin ko sa air21? :-[ :-[
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heres the pic
(http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc6/208021_1626910399148_1428199123_31227631_6565488_n.jpg)
(http://a6.sphotos.ak.fbcdn.net/hphotos-ak-ash4/216152_1626928959612_1428199123_31227684_1788707_n.jpg)
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^^^ insured ba yan brader sa air21? if not, i don't think may habol ka pa sa kanila...
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^^^ insured ba yan brader sa air21? if not, i don't think may habol ka pa sa kanila...
yes i think 5k. nag email na ako regarding this. wala reply.
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AIR21 ...... always seem to have problems when me & my suppliers use AIR21 as courier.
LBC is far more reliable IMO.
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^^^ insured ba yan brader sa air21? if not, i don't think may habol ka pa sa kanila...
The insurance fee is only good if nawala ang item.. If na damage lang, wala ka habol sa kanila.. Naka stipulate yan sa kanilang waybill.. If you really want na insured din against damage, kailangan sila ang mag crate ng item mo but at an additional cost..
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buti nalang ok pa rin si A1
gusto ko lang sana bigyan sila ng leksyon.
tagal ko na rin sa kanila ako nag papadala eh.
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yes i think 5k. nag email na ako regarding this. wala reply.
hindi talaga nagrereply yan,nag email din ako dati ng complaint,wala lang dedma.mas ok kung tawag ka sa customer service nila.sa susunod mag lbc na lang kayo.pangit ng service ng air21.
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LBC or 2GO?
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Up ko lang.
I shipped a cable last June30 via Air21, and they said they'll be having a price increase effective July1. Estimate nung tiga Galleria branch nila, yung dating P112 eh magiging P190+ na raw. Masaya sila kung gawin nila yun.
I've not tried them out yet this July, pero meron ba makaka-verify?
Sigh. JRS or LBC na lang yata ako. Buhay pa ba yung Xend? Subcon sa LBC yun di ba?
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Here's the rate increase which started July 1, 2012:
Small pouch - from 110.00 to 216.00
Large pouch - from 135.00 to 364.00
Sulight box - from 180.00 to 475.00
All inclusive of VAT.
Will definitely go for LBC from now on...
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Here's the rate comparison:
Small pouch - from 110.00 to 216.00
Large pouch - from 135.00 to 364.00
Sulight box - from 180.00 to 475.00
All inclusive of VAT.
Will definitely go for LBC from now on...
grabe ang taas :o
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grabe ang taas :o
That's Davao to Manila..
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That's Davao to Manila..
wala ba sir ibang courier dyan aside from air21 and lbc?
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wala ba sir ibang courier dyan aside from air21 and lbc?
Marami actually but I haven't used them.. I'll check JRS if ok rate nila..
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Marami actually but I haven't used them.. I'll check JRS if ok rate nila..
dati din ako air21 tapos lumipat ng jrs nung nagkaron ng minimum pickup requirement
meron pickup fee ang jrs na 30pesos regardless kung ilan ang items
minimum pag metro manila is 90pesos
tapos ngayon gamit ko is mc express (local is 50 minimum, outside metro manila is 95)
pag provincial pinapasa nila sa lbc ang delivery (under ata ng lbc ang mc express)
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dati din ako air21 tapos lumipat ng jrs nung nagkaron ng minimum pickup requirement
meron pickup fee ang jrs na 30pesos regardless kung ilan ang items
minimum pag metro manila is 90pesos
tapos ngayon gamit ko is mc express (local is 50 minimum, outside metro manila is 95)
pag provincial pinapasa nila sa lbc ang delivery (under ata ng lbc ang mc express)
ako sa xend ok naman.. kaya lang last week sumablay sila.. nag text ba naman sa akin " sir s xend pu, pxenxa n msma p pkrmdm k...d k mapkup itm nyo..."
di naman pwedeng kung may sakit sya hinto na ang negosyo diba? oh well... ::)
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ako sa xend ok naman.. kaya lang last week sumablay sila.. nag text ba naman sa akin " sir s xend pu, pxenxa n msma p pkrmdm k...d k mapkup itm nyo..."
di naman pwedeng kung may sakit sya hinto na ang negosyo diba? oh well... ::)
bakit text speak? ;D
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Thanks for the confirmation guys. Nag-JRS na ako nung last shipment ko, pero ako pa pumunta sa Galleria drop off point nila.
Ang Xend rin is pinapasa nila sa LBC.
Ang bopols nang Air21 with their price increase. Parang di nila naisip na marami ang aayaw sa bagong rates nila. Ang dami ko pa naman Air21 small and medium pouches na naka-stock dito. Pag sandwich bag na lang yung maliit, at garbage yung medium. ;D
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so far wala akong problem with mc express ;D
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I agree air21 is the worst courier in our country. Minimum ng 3day before i get my package from them. Pag LBC sobrang reliable. Next day tlaga kuha mo na. JRS maganda din.
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Here's the rate increase which started July 1, 2012:
Small pouch - from 110.00 to 216.00
Large pouch - from 135.00 to 364.00
Sulight box - from 180.00 to 475.00
All inclusive of VAT.
Will definitely go for LBC from now on...
Wow, grabe yung price increase. Ever since Air21 na ako. Up until now wala pa naman akong negative feedback regarding their service.
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ang ayaw ko lang sa lbc binubuksan nila ang mga sealed box
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ang ayaw ko lang sa lbc binubuksan nila ang mga sealed box
Ganon ba sir? Pano na lang kung sealed ang mga items. I guess JRS na lang gagamitin ko.
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Ganon ba sir? Pano na lang kung sealed ang mga items. I guess JRS na lang gagamitin ko.
ilan beses me pinadala akong bd player, binubuksan nila to check the contents
pag dvd/bd di naman nila binubuksan
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Thanks for the confirmation guys. Nag-JRS na ako nung last shipment ko, pero ako pa pumunta sa Galleria drop off point nila.
Ang Xend rin is pinapasa nila sa LBC.
Ang bopols nang Air21 with their price increase. Parang di nila naisip na marami ang aayaw sa bagong rates nila. Ang dami ko pa naman Air21 small and medium pouches na naka-stock dito. Pag sandwich bag na lang yung maliit, at garbage yung medium. ;D
Just as I abandoned Air21 as my courier of choice...
...tinawagan nila ako kanina, at nanalo raw ako nang Genius Camcorder sa kanilang Sulight na Panalo Raffle Promo. 8)
Ma-post nga sa Marketplace pagka-deliver dito... hehehe... ;D
(http://air21.com.ph/blog/wp-content/uploads/2012/03/promo-poster-web.jpg)
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dito na lang ako magpost instead of creating a new one
grabe yung itataas ng lbc on march 1
yung dating 100pesos up to 1kg magiging 200pesos na
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dito na lang ako magpost instead of creating a new one
grabe yung itataas ng lbc on march 1
yung dating 100pesos up to 1kg magiging 200pesos na
(http://i.imgur.com/4W7WbXV.jpg)
the provincial partner mentioned above is LBC
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baka nag-iipon ang lbc na pang settle sa kaso nila:
http://www.businessmirror.com.ph/lbc-express-to-remain-open-despite-p1-8-billion-lawsuit/
Mabigat na itong rate sa mga provincial customer ng mga online seller = less sale.
ano pa nga ba ibang option.
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Last time nag rate increase si lbc .. Wala advance notice...tsk tsk
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dito na lang ako magpost instead of creating a new one
grabe yung itataas ng lbc on march 1
yung dating 100pesos up to 1kg magiging 200pesos na
ok lang sana if gas is at P70/liter eh pero hindi eh. JRS express na lang.
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while i have lots of complaints about fedex/air21, i am very much satisfied with LBC.....
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ok lang sana if gas is at P70/liter eh pero hindi eh. JRS express na lang.
problema lang meron area hindi covered ng jrs express kaya no choice kungdi lbc
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Nagpaship alo kanina sa lbc so far wala pa nman rate increase