PinoyDVD: The Pinoy Digital Video & Devices Community
DVD Forum => Stores, Shopping & Rentals => Topic started by: Chet on Dec 06, 2002 at 02:46 PM
-
I bought several DVD's at Astroplus Podium yesterday (5 Dec. 2002) hoping to give them as gifts. Unfortunately, after I had already brought them home and opened the cases to check that the discs weren't loose (as I am wont to do) I found out that the person I was going to give the discs to already had those titles. Not having touched the discs themselves, I waited until this morning to ask Astroplus Podium whether they could take them back. I called, and I explained that I had already opened the cases. The courteous young lady named Neri on the other line said that if I brought them back immediately, they would take them back. So off I went to Podium. When I got there, I was surprised to find out that the shop couldn't give me a refund. They said they couldn't accept opened DVD's for return, a rule which appears nowhere on their receipts or packaging. As of today (6 Dec. 2002) there are no signs within the premises of Astroplus Podium that are within easy view of customers indicating such rule. After seeing the prisitine conditon of the discs, the salespeople offered to simply replace my returns with other titles. However, since I had just gotten several discs the previous night, I was hard-pressed to choose anything else. Possibly understanding my predicament, a gentleman among the staff named Ferds called up their acounting department, and after what seemed to be a lengthy consultation, came back to me with the proposal that Astroplus would ask Equitabl-Visa for a charge back on my behalf and accepted the returned discs, making a notation on my receipt. So I left the store with said receipt and a calling card.
Now, I know representatives from Astrovision read and post on this site. I just want to remind them of this commitment made by their company through their helpful staff. I accepted this arrangement on the basis of what seemed to be an honest desire of the Astroplus Podium staff to help me out.
So Astrovision, please expedite the request for a chargeback with Equitable Visa and keep me informed of the progress. Thank you very much.
-
Unfortunately, after I had already brought them home and opened the cases to check that the discs weren't loose (as I am wont to do) I found out that the person I was going to give the discs to already had those titles.
I'm glad it turned out well for you but this struck me as odd: you were going to give opened DVDs as gifts? ??? I assume the DVDs were gifts (since you didn't know that the recepient had them already) - won't the recepient think they were second-hand or something?
I never give opened items as gifts but I keep the receipt in cases that it had scratches or defects (or the recepient already had them). Opinion lang naman ;)
-
Pag ako reregaluhan nang DVD's open man or sealed patok pa rin ehehehe ;)
-
Unfortunately, after I had already brought them home and opened the cases to check that the discs weren't loose (as I am wont to do) I found out that the person I was going to give the discs to already had those titles.
I'm glad it turned out well for you but this struck me as odd: you were going to give opened DVDs as gifts? ??? I assume the DVDs were gifts (since you didn't know that the recepient had them already) - won't the recepient think they were second-hand or something?
I never give opened items as gifts but I keep the receipt in cases that it had scratches or defects (or the recepient already had them). Opinion lang naman ;)
You bring up a valid point, and napag-isipan ko rin yun, pero I concluded na mas nakakahiya kung:
a) badly scratched yung disc dahil loose; or
b) wala yung disc!
Besides, close relative naman, e, tapos alam naman nila na gov't salary ako ;)
-
just want to share my point of view ...
I've been buying discs from Astrovision and have always been very happy with the sales people from Festival, Alabang Town Center and Southmall.
There was one instance that the disc played well up to the middle but towards the end there was something wrong na with the picture and maybe since i've been a regular customer of theirs... even if i returned the disc a week after they still exchanged the disc with another copy but with the same title (which suited me just fine) ... this is an example of customer service coz they even ran out of the copy and i had to wait about two weeks for newer stocks to come and they called me so i claimed my disc :)
Please don't get me wrong with what i am about to say ...
I am a customer too and more than anything else i want to be given EXCELLENT Customer Service from any store that i go to since that is all part and parcel of having a business but as customers we too have to do our part...
I want to play devil's advocate and try to see things from the side of Astroplus/Astrovision or any business.
I guess it would be okay to exchange something IF it is damaged and within 24/48hrs... exchange meaning the same title coz anyone can tell them a story yun pala they just watched the movie and then ay nde pala maganda so balik ako to change it or ask a refund ... kawawa naman the business kasi that would be so unfair to them di ba ... put yourself in their shoes.
As customers we have to check before buying ... check the discs infront of them if you want to see if there are no scratches or "sira" on the disc holder itself para walang gulo kasi they do allow you to check the discs in front of them naman eh. And like i said if the movie itself is damaged they do change it naman with the same movie and no questions asked pa.
With regards naman with giving gifts, maybe you should have asked first if they have that movie na before you bought those movies and wala ka pa sakit ulo in complaining and returning :)
You are one LUCKY guy kasi Astrovision/Astroplus refunded you but I am so sure that NOT many people would do what Astroplus did for you .
-
You are one LUCKY guy kasi Astrovision/Astroplus refunded you but I am so sure that NOT many people would do what Astroplus did for you .
Actually, the extent of my luck remains to be seen. I don't think their request for a chargeback has been made yet. I'll agree with you about one thing though: from now on, I will check first if the recipient already has the title.
-
;D ;D ;D
AstroPlus/AstroVision shops are very reliable in terms of customer service. Just call them up and you can have your titles reserved if they have it in stocks. You can also have your defective DVDs replaced. One time, I even saw a customer return two DVDs and said that they already had that title pala and Astro replaced it with the new titles they wanted. See that!!!
It's worth your money buying DVDs in these stores. Kapag suki ka na, you would even get posters for free and they would call you for new arrivals. ;)
-
Astrovision in Sm North Edsa has EXCELLENT SERVICE also, in Sm Megamall.
My swordfish dvd was replaced at once because of a minor crack around the disc.
I can say that they can beat AMAZON.CA in terms of SERVICE! Especially in Sm North edsa where you can see me always browsing during lunch break their dvd titles. :D
Good luck Chet on your next purchase at Astrovision and happy viewing! :)
-
I would like to share my rather unpleasant experience at Astro SM Manila.
Last Dec 13, a Friday, I decided to buy the Last Temptation of Christ which I saw a week earlier. Unable to see it on the display rack, I asked a sales person near the Cashier if they still have a copy of the film. Without batting an eyelash and to my great surprise, the sales person blurted out "wala kaming title na ganyan" or to that effect. When I told her that I saw it last week, the Cashier who overheard the conversation, checked her computer and indeed there was a title like that and a copy was still available. When the disc was retrieved by another sales person and brought to the Cashier, the disc was tagged at 999 pesos but it turned out that the price has been reduced to 850 pesos. I ended up buying too the Amedeus for 800 pesos as the the reduced cost of the 2 discs was within my budget.
I believe Astro got the better deal of this transaction considering that they were able to extract from me, a true blooded Ilocano, 1650 pesos despite or in spite of the incompetence of its staff. Sales persons are supposed to at least be familiar of their goods which also should be properly tagged.
-
just want to share my point of view ...
I've been buying discs from Astrovision and have always been very happy with the sales people from Festival, Alabang Town Center and Southmall.
There was one instance that the disc played well up to the middle but towards the end there was something wrong na with the picture and maybe since i've been a regular customer of theirs... even if i returned the disc a week after they still exchanged the disc with another copy but with the same title (which suited me just fine) ... this is an example of customer service coz they even ran out of the copy and i had to wait about two weeks for newer stocks to come and they called me so i claimed my disc :)
Good for you. The only instance I tried to exchange a DVD was when Astro Festival Mall gave me a sealed but SCRATCHED copy of "The Wizard of Oz." Guess what they told me: "Normal ang scratch" ??!!!!** That lady Nora and some guy. And that was the day after I bought the disc. Never bought from them since. I usually go to Astro ATC to buy DVD.
JOHN
-
;D ;D ;D
Hey John - medyo masungit nga ng konti yung mga tao dun sa Festival. Haven't bought a DVD there. Sa ATC rin ang suki ko eh! ;)
-
Yup, me too. The people in Astro ATC are really nice. If at the worst case they don't have stock for a particular title that I'm looking for and Astro Festival has it in stock, I still ask that the title be delivered to Astro ATC and that I'll just pick it up the day after. :)
-
Baket ako hindi pinagsusungitan sa Astro Festival.. almost half of my DVD's where bought dun. Pag pasok ko pa lang eh nakangiti na yung mga sales lady dun sa akin...tapos binibiro pa ako na baka makita daw ako ni esmi na nabili nang DVD's ehehehe.....ang dami na nga nilang nabigay na posters sa akin dun..minsan kahit hindi ako humihingi eh tinatanong nila ako kung gusto ko nang poster..any way siguro eh dahil ang dami ko nang nabili sa kanila....
Tapos pag wala silang stock nang DVD na gusto ko eh ikinukuha nila ako from other branch..tapos pag may scrtach daw yung dvd na binili ko eh ibalik ko lang daw sa kanila....
-
Courage, guwapo mo siguro kaya they are always smiling when they see you. ;D
-
;D ;D ;D
Case to case basis lang siguro! Siguro pag pogi mabait sila...hehehe!! ;)
-
malakas talaga sa chicks yang si Courage nung estudyante pa kami sa LB. ;D ;D ;D di'ba bro? ;D
-
Yung Astro sa Robinson ermita, the DVDs were all stacked one on top of the other behind the counter (so you cannot browse through them). Tapos, nakakabit pa anti-theft device. Hindi na nga maabot ng bibili, me anti-theft pa!
As siste pa, I asked kung merong listahan para makapamili. Kasi, mahirap basahin yung mga titles isa isa kung nakasalansan. Wala raw listahan. Tapos yung 'saleslady' na pumuwesto para "mag assist-kuno", parang galit sa trabaho niya at wala kang makuhang info. As if, yung DVDs nila ayaw ibenta! Bakit, lahat ba ng taong pumupunta sa Robinson Ermita, hindi marunong bumili ng DVD?
-
Langya wala akong kaalam alam eh napagkaisahan pala ako dito ehehehe lalo ka na Phantom ehehehe oi mabait to ;D
-
Yeah from my experience, best talaga ang astrovision, when it comes to price, quality and service. To the management and staffs reading this forum, keep up the good work!
-
Yung Astro sa Robinson ermita, the DVDs were all stacked one on top of the other behind the counter (so you cannot browse through them). Tapos, nakakabit pa anti-theft device. Hindi na nga maabot ng bibili, me anti-theft pa!
The best display setup (easy access, choices, arrangement, space) that I've seen (as far as 6 Astro outlet that I usually buy from are concerned):
- Astroplus Podium (they have VCD titles that other Astro branch don't have)
- Alabang Town Center (spacious, almost all the new releases are displayed in easily-accessible racks)
Good to Bad:
- Megamall (Good)
- Festival Mall (fair, a bit cramped, some titles stacked and behind the "palakad-lakad" sales people)
- Virra Mall (fair, it fits the "tiangge" mood of the sorrounding so okay lang kung cramped)
- Galleria (Edsa) - (bad, cramped, some titles you have to gazed at a mile away from the counter)
I'm posting this not to complain (baka di na ako pagbilhan ng DVD ;D) but so that they can improve their stores. Treat this as a customer feedback ;).
More Power to Astrovision!!! (sipsep!)
-
let us wait n see for the ASTRO at Glorietta!!! ;)
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
-
hi guys
wala bang balita kung kelan magbubukas ang astrovision glorietta? ;D ;D ;D
junji98
-
;D ;D ;D
I hope they open it soon. Lapit lang sa office namin eh! ;)
-
;D ;D ;D
Just want to share an experience. My suki sa Astro ATC got transferred sa SM Bacoor last November ata. AFter that yung senior dun sa shop nila is the one who calls us up (sometimes text) to let us know kung anong mga bagong titles. That way updated pa rin kami kahit nawala na yung suki namin.
That's customer service! More power to AStro ATC and I hope other shops would do the same. ;)
-
sana magkaroon din ng ASTRO WEBSITE and sure na tayo tayo din ang nandun sa site,
and mga updates,
with comments & suggestions din sa mga branches nila for their improvements & commendations. ;)
just me. 8)
-
;D ;D ;D
I hope ASTRO puts up the website. ;)
-
hi guys
wala bang balita kung kelan magbubukas ang astrovision glorietta? ;D ;D ;D
junji98
they didn't post the opening date, but from the looks of it mukhang soon! ;)
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
Believe you me, P-traders are a lot more customer-oriented than the people at Festival Mall. Go to Astro ATC instead, they're a lot more helpful.
JOHN
-
astro sent me an email with this text...
"thanks ,soon magkakaroon na kami ng website,medyo inaayos pa".
from astro email/website
fyi. 8)
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
Believe you me, P-traders are a lot more customer-oriented than the people at Festival Mall. Go to Astro ATC instead, they're a lot more helpful.
JOHN
Ok din service sa Astro SM Southmall....for me....ang ranking ko ng AStro sa Alabang/Las pinas areas is Astro Southmall, Astro ATC, Astro Festival- being the worst and masungit of all.
-
Maybe we can do a Astro store service rating in this forum so that we would know which branch give out the best and which gives out the worst. And maybe Vacuumtubes can send them an e-mail so the owner/s can look into it.It would be beneficial for them to know which branch does not value customer service but at the same time commend those who are courteous and helpful.For one, I don't usually go back to a store where the clerks are either rude or just ignores the customers.Example is when you are at the counter and the clerk ignores you because she is talking to somebody on the phone who is obviously not a customer.Seen this in Astro mega.
Astro virra is still the best for me.They greet me when I come in and show me the new stock right away.They always do smile.
My philosophy in life is if you don't like your job then quit.Don't act as if everybody owes you something or your life sucks and I'm just gonna treat everybody crappy.
Elf 8)
-
I was at Astrovision SM North EDSA last Sunday and asked one of the lady crew there if the ConAir and Face Off DVDs were on sale. She said they were not and that the fixed price was P750 for each title. When I looked up, I saw a small banner saying that Viva DVDs had a 10% discount if paid in cash.
I left the store and did not buy the DVDs. Those Astro people should know all their promos and should start reading their banners. Astro lost two DVD sales from me that day because of that snafu.
-
what about VIDEO CITY STORES Thread?
meron na ba tayo?
baka kasi madoble?
para me announcement din tayo about their activities.
customers' feedback too.
thanx.
8)
-
When I looked up, I saw a small banner saying that Viva DVDs had a 10% discount if paid in cash.
actually, the people there don't really know a lot about dvds but i was able to get the discount naman when i bought con air. the manager there is also kinda intimidating. he is the only astrovision manager that i know of who is a guy. most of them are women.
-
When I looked up, I saw a small banner saying that Viva DVDs had a 10% discount if paid in cash.
actually, the people there don't really know a lot about dvds but i was able to get the discount naman when i bought con air. the manager there is also kinda intimidating. he is the only astrovision manager that i know of who is a guy. most of them are women.
Looks like I know where that branch is. I used to go there myself. But now sa ATC na ko. ;)
-
Any news kung kelan ang opening ng astro Glorieta? Baka may opening day sale sila sa mga dvd's and all their products
-
You might wanna check this out...
Astrovision at SM Bicutan - selling most of their DVDs at P100-P150 less than the regular priced ones. They covered the regular DVD price tag with masking tape and their price written on it.
Is this a promo since they are new?
What do you think?
-
You might wanna check this out...
Astrovision at SM Bicutan - selling most of their DVDs at P100-P150 less than the regular priced ones. They covered the regular DVD price tag with masking tape and their price written on it.
Is this a promo since they are new?
What do you think?
Can you give us any titles you could recall that are tagged 100-150 pesos?
-
bro dex,
i think what GL2814 meant was that the prices were lower by P100 to P150 as compared to the other branches.
siguradong out of stock na sila by now if they sold their discs for P100 to P150. :D
-
Thanks for clarification bro steel ;)
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
Totoo yan! na-exprerienced ko ring yan a month ago, grabe! binabayaran yata ang smile ng mga saleslady dun eh! kala ko ako lang ang nka-experienced nun! >:(
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
Totoo yan! na-exprerienced ko ring yan a month ago, grabe! binabayaran yata ang smile ng mga saleslady dun eh! kala ko ako lang ang nka-experienced nun! >:(
same with ASTROVISION Robinson's Place Manila. Papaosok ka pa lang parang gusto mo na umuwi pag nakita mo mga mukha ng mga saleslady dun. >:(
-
The best for me talaga is Astrovision Alabang Town Center :) Next is Southmall and huling huli ang Festival except for that mistiza na girl at festival tapos nalipat pa siya ng location so ayun masungit place na totally yung Festival Branch. Dati super happy ako with the service of Festival but eversince nilipat yung mestiza na girl .... nakow nagkahawan na yata sila ng kasungitan
Of course i'm talking about our area lang ha :)
-
Just went to Astrovision Festival Mall the other day and sayang kasi isang tao lang yata marunong mag smile there . The other saleslady behind the counter i really smiled at her with matching effort pa ha and she just looked at me and gave me a blank face tapos while i was paying for my dvd finally tumawa siya , yung nga lang doon sa kakwentuhan niya while i was there waiting for my dvd and change to be given to me while they are making kwento and not thinking na meron customer na nagiintay.
Sa Astrovision Town Center nalang nga talaga ako pupunta coz the people there are really nice.
Ehem ehem , i'm just saying this too so that Astrovision can improve their services at their Festival Mall branch
Thank you ... yun lang po ... *bow* ;D
Totoo yan! na-exprerienced ko ring yan a month ago, grabe! binabayaran yata ang smile ng mga saleslady dun eh! kala ko ako lang ang nka-experienced nun! >:(
yup, masusungit talaga yung mga saleslady dun! mas ok pa yung guard... >:(
-
Pili lang kayo:
Mabait pero walang alam or....
Masungit at maraming alam or....
Masungit at walang alam....
hmmm....
-
Finally, na-meet ko na personally si Mr.ASTRO kanina sa “biglaang” Grand Opening ng Astrovision Glorietta, Ayala Center. Sale daw sila starting today up to Monday kasi madaming titles pa ang padating.
Karaniwang sale price at P475 and below.
Meron ding mga audio cd and Nextbase dvd player. Again....
Congratulations to ASTRO & Manuel Lopez (WB)!!!
Ang babait ng mga natyempuhan naming mga staff there and always smiling pa. :D
kaya nga't napabili na din kami. ;D
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
-
Finally, na-meet ko na personally si Mr.ASTRO kanina sa “biglaang” Grand Opening ng Astrovision Glorietta, Ayala Center. Sale daw sila starting today up to Monday kasi madaming titles pa ang padating.
Karaniwang sale price at P475 and below.
Meron ding mga audio cd and Nextbase dvd player. Again....
Congratulations to ASTRO & Manuel Lopez (WB)!!!
Ang babait ng mga natyempuhan naming mga staff there and always smiling pa. :D
kaya nga't napabili na din kami. ;D
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
Bro Vax,
Daming binili ah
-
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
uy, parang mini-eb na to, ah. sayang layo kasi ng office ko nung nag text si bro Vax. :) ganda ba yung store? maka daan nga mamaya...
-
uy, parang mini-eb na to, ah. sayang layo kasi ng office ko nung nag text si bro Vax. :) ganda ba yung store? maka daan nga mamaya...
okey yung store and biglaang opening daw nga yun sabi sa amin ni Astro and madaming titles pa daw na darating.
they will try to offer more items na parang sa podium daw and he invited us to go there sa podium, too.
see you again and might be there again this afternoon after opis. yo!
-
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
uy, parang mini-eb na to, ah. sayang layo kasi ng office ko nung nag text si bro Vax. :) ganda ba yung store? maka daan nga mamaya...
Bro,
Obvious na magkaka officemates kami he!!he!!..Medyo maliit lang yung store.I thought mas malaki before nag open :(
-
Bro Vax,
Daming binili ah
mapapabili ka talaga basta mababait ang mga nag-aassist, okey and justified na ba yun? ;D
-
Bro Vax,
Daming binili ah
mapapabili ka talaga basta mababait ang mga nag-aassist, okey and justified na ba yun? ;D
OO nga very accomodating sila.Buti na lang naka resist ako sa temptation ;D
-
"WHAT TEMPTATION naman ang ibig mong sabihin at sino or alin sa mga yun? ;D ;D ;D
-
"WHAT TEMPTATION naman ang ibig mong sabihin at sino or alin sa mga yun? ;D ;D ;D
Bro madami eh............................................
madaming DVD ang temptation dun he!!he!! puro naka SALE kasi ;D ;D
-
For those looking for the LOTR platinum edition, they have 2 units remaining as of 1pm today.
-
and also the box sets of BAND OF BROTHERS at discounted price too. ;)
-
Finally, na-meet ko na personally si Mr.ASTRO kanina sa “biglaang” Grand Opening ng Astrovision Glorietta, Ayala Center. Sale daw sila starting today up to Monday kasi madaming titles pa ang padating.
Karaniwang sale price at P475 and below.
Meron ding mga audio cd and Nextbase dvd player. Again....
Congratulations to ASTRO & Manuel Lopez (WB)!!!
Ang babait ng mga natyempuhan naming mga staff there and always smiling pa. :D
kaya nga't napabili na din kami. ;D
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
if it's not too much to ask, could you kindly post the titles on sale please. :D
also, is the sale a one-day event? today lang ba?
thanks a lot!
-
Finally, na-meet ko na personally si Mr.ASTRO kanina sa “biglaang” Grand Opening ng Astrovision Glorietta, Ayala Center. Sale daw sila starting today up to Monday kasi madaming titles pa ang padating.
Karaniwang sale price at P475 and below.
Meron ding mga audio cd and Nextbase dvd player. Again....
Congratulations to ASTRO & Manuel Lopez (WB)!!!
Ang babait ng mga natyempuhan naming mga staff there and always smiling pa. :D
kaya nga't napabili na din kami. ;D
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
if it's not too much to ask, could you kindly post the titles on sale please. :D
also, is the sale a one-day event? today lang ba?
thanks a lot!
I think this is not only one day sale..or opening sale since maraming dvd's on sale ;D
-
Finally, na-meet ko na personally si Mr.ASTRO kanina sa “biglaang” Grand Opening ng Astrovision Glorietta, Ayala Center. Sale daw sila starting today up to Monday kasi madaming titles pa ang padating.
Karaniwang sale price at P475 and below.
Meron ding mga audio cd and Nextbase dvd player. Again....
Congratulations to ASTRO & Manuel Lopez (WB)!!!
Ang babait ng mga natyempuhan naming mga staff there and always smiling pa. :D
kaya nga't napabili na din kami. ;D
Blade, JohnnyE, JollyBMcDo, DexterC next time uli there! :D
Is he the only guy sa may counter na super smile din like his staff ? Ako din napabili kasi ang bait bait ng nag assist sa akin :)
Pero ang liit talaga ng store doon. I would have thought na lalakihan nila since daming mga nakatira sa makati and glorietta is talagang pinupuntahan ng mga tao.
-
fyi, as with the weekend sale at sm centerpoint, there are some discounts with magnavision 10% and viva 10% if paid in cash. got enemy of the state for 630 today
-
Kainis talaga ang mga tao ng astrovision dagupan, wala man lang interes sa mga customers nila. Dapat sana i-audit ang kanilang branch para ma-correct and kanilang work ethics.
Tinanong ko sila dun kun may last temptation of christ dvd. Hindi man lang tiningnan sa record nila, wala na kaagad and sagot. Grrr. >:(
Panawagan ko sa mga owners dapat may access kami sa inyong computer sa mga available na titles para hindi na kami magtanong sa mga galit ninyong mga sales persons. Para hindi na iinit ang ulo namin kung may bibilhin kami.
-
agree to jayem.. ;D some sales person ay ganun tlaga.. :D mas ok pa ang mga owners kausap!!
-
i find the service at Astro SM North OK. pwede pa tumawag at magtanong. tapos pag meron sila nung title na hinahanap ko, pwede ipa-reserve at pinapakuha ko na lang sa kasama namin sa bahay.
-
The people at Astrovision Robinson's Galleria are real friendly.
Bigyan pa nila ako ng mga movie posters sometimes. ;D ;D ;D
-
The people at Astrovision Robinson's Galleria are real friendly.
Bigyan pa nila ako ng mga movie posters sometimes. ;D ;D ;D
Kapag suki na talaga, madaling kausap! ;)
-
Ganon din ang Astro SM Southmall....pwede tawagan tapos kung meron pa-reserve for pick-up....saka nagche-check muna kung meron stock sa pc inventory nila in case di nila alam...
-
sa dagupan, nag improve na cust service nila, approachable na sila.
sana magpatuloy pa, para dun na ako, dna punta pa ng manila.
sana always updated din sila sa sale items.
-
I hate the service at Astro Glorietta! >:( >:( >:(
First, the saleladies were so discourteous. Maliit na nga yun aisles nila between the racks, eh a simple excuse me para mikaraan eh wala. >:(
Second, I saw a Crimson Tide with a 550 pesos tag, thinking na binaba na din ang price. I falled in line sa counter to pay for it. Sad to say it was a 7 persons long because their card pos system was down and a lot of persons not in line were claiming their harry potter dvds. Upon reaching the counter, seeing the pricing error, the cashier had to call another Astro branch to confirm the price. Bakit hindi ba nila alam ang binebenta nila? Di ba may price list naman sila? Sa SM North, pinapakita pa nga nila yun list nila ah! What's worse was the they didn't apologize for their mistake. "Sir 750 po ang price nito nagkamali sa tag" >:(
Third, yun mga sales ladies nakatayo lang sa may counter, hindi man lang ifacilitate ang mga customers para mapabilis ang pila.
I would understand kung opening pa lang nila but they've been open for a month or more na! The shop is still too warm and the lights are too bright.
Too bad, I live in Makati if not I'd rather get my dvds at SM North, where Kuya Tony and the girls like Glo and Rose, treat us well. Ok din sa Greenhills kay Monique. :D
I hope the owners could possibly take not of this. :-[ :-\ :-[
-
Hay naku! Another case of mga suplada at isnaberang salesladies... >:(
-
for a hospitable country kuno, customer service is quite rare here.
-
the lines at astro glorietta sucks!
its too long all the time.
ang bagal pa. tama kayo.
will never buy there unlress wala sa iba.
sayang at ito pa naman ang pinaka comfortable na location for me.
-
I hate the service at Astro Glorietta! >:( >:( >:(
First, the saleladies were so discourteous. Maliit na nga yun aisles nila between the racks, eh a simple excuse me para mikaraan eh wala. >:(
Second, I saw a Crimson Tide with a 550 pesos tag, thinking na binaba na din ang price. I falled in line sa counter to pay for it. Sad to say it was a 7 persons long because their card pos system was down and a lot of persons not in line were claiming their harry potter dvds. Upon reaching the counter, seeing the pricing error, the cashier had to call another Astro branch to confirm the price. Bakit hindi ba nila alam ang binebenta nila? Di ba may price list naman sila? Sa SM North, pinapakita pa nga nila yun list nila ah! What's worse was the they didn't apologize for their mistake. "Sir 750 po ang price nito nagkamali sa tag" >:(
Third, yun mga sales ladies nakatayo lang sa may counter, hindi man lang ifacilitate ang mga customers para mapabilis ang pila.
I would understand kung opening pa lang nila but they've been open for a month or more na! The shop is still too warm and the lights are too bright.
Too bad, I live in Makati if not I'd rather get my dvds at SM North, where Kuya Tony and the girls like Glo and Rose, treat us well. Ok din sa Greenhills kay Monique. :D
I hope the owners could possibly take not of this. :-[ :-\ :-[
Monique from Greenhills is nice nga. :D
She reserved season 1 of FRIENDS for me for 1 month. She didn't even ask why it took me so long to buy it.
Bigyan pa nga nya ko ng extra movie flyers when i pre-ordered my band of brothers. ;D ;D ;D
And once more, I would like to commend the people at astrovision robinson's galleria. Customer service there is top notch. ( Pag pasok ko sa store, sir mark ang tawag sakin. ;D ;D ;D)
Even the security guards are always smiling. Thats what keeps me coming back. :D :D :D
Other stores should follow their example.
-
Sir Astro
I received your e-mail. Thank you for your attention.
RDyENT
-
;D ;D ;D
Astro Glorietta is probably still adjusting to their working conditions. Try to give them a little more time to adjust. They'll probably be on the go and provide good service soon! ;)
-
;D ;D ;D
Astro Glorietta is probably still adjusting to their working conditions. Try to give them a little more time to adjust. They'll probably be on the go and provide good service soon! ;)
I would understand that Bro Morph but courtesy towards customers should be a must despite any condition.
-
;D ;D ;D
Astro Glorietta is probably still adjusting to their working conditions. Try to give them a little more time to adjust. They'll probably be on the go and provide good service soon! ;)
I would understand that Bro Morph but courtesy towards customers should be a must despite any condition.
Well maybe now they will learn to be more courteous. ;)
-
Anyone gone to their stall at galleria at the ground floor? seems they have a sale there. are the prices lower than the normal stores?
-
;D ;D ;D
i think the same price lang. Been there before, kung walang stocks, they just check if they have stocks dun sa taas. ;)
-
Hay naku! Another case of mga suplada at isnaberang salesladies... >:(
tlgang nkaka-batrip tlaga yung mga ganyang salesladies sa atsro,ang pa-pangit nman!pangit na nga suplada pa!, mga mukhang katulong!!! sa greenhills lang tlaga da best! a-asikasuhin ka tlaga ;D
-
tlgang nkaka-batrip tlaga yung mga ganyang salesladies sa atsro,ang pa-pangit nman!pangit na nga suplada pa!, mga mukhang katulong!!! sa greenhills lang tlaga da best! a-asikasuhin ka tlaga ;D
Mukha yatang na-bad experience din si boss bart sa astro ah! ;D
-
sa Astrovision SM Pampanga, hirap din magbrowse ng DVD Titles. nasa likod din ng counter. buti pa sa Astro Robinsons Pampanga, pwde mong mahawakan mga DVDs.
-
sa Astrovision SM Pampanga, hirap din magbrowse ng DVD Titles. nasa likod din ng counter. buti pa sa Astro Robinsons Pampanga, pwde mong mahawakan mga DVDs.
Mahirap talaga yang ganyang kundisyon na hindi mo mahawakan ang mga DVDs. di mo tuloy matignan lahat. Pano kung gusto mong tignan lahat ng features for several titles, puro ka hingi sa salelady. Hirap ng ganun!
I hope ASTRO will find a solution for this kind of set-up.
-
dapat gayahin nila yung setup sa astro sa ATC o kaya sa Southmall!
-
Dati sa Astro Rob Place Ermita nasa likod ng counter yung DVDs. After they renovated the store, they put shelves na for DVDs, kaya maka-browse ka na ng titles without the hassle of asking the salesperson. One thing I've noticed lately, dami nang titles na na-deplete. After the renovation dami nilang DVDs, ngayon may mga vacant space na dun sa shelves. :)
-
I think it's worth noting in this Astro thread that although you'd think Astroplus in The Podium would have the most titles, it seems they lag behind for Warner titles once in a while.
I saw three titles in The Streisand Collection/Friends Season Four in Astrovision Virra Mall last Saturday; as of Monday afternoon, these titles hadn't arrived at Astroplus yet. They even checked their computers, since they seemed surprised when I told them about the titles being available at other branches already.
Seems like a strange arrangement.
-
San b maraming dvd ng mga horror movies or suspense? naghahanap ako ng dvd ng the shining at halloween 1. san b maraming bilihan?
-
Nagsara na ba Astro sa Alabang Town Center or lumipat lang ng location? Saan na siya? Sarado na yung dun sa 3rd floor near Avid/5th Ave eh.
-
Nagsara na ba Astro sa Alabang Town Center or lumipat lang ng location? Saan na siya? Sarado na yung dun sa 3rd floor near Avid/5th Ave eh.
Yup. Astro ATC has been closed for quite some time now. Matagal na matagal nang sarado. I guess you have to settle for the nasty Astro Festival branch which i also experienced some dreaded encounters. Total nasties, especially the lady in front of the PC. Sungit.
-
I'm looking for DVDs of films before 1940... I think they don't have kahit isa.. pati documentary lacking sila
-
Yup. Astro ATC has been closed for quite some time now. Matagal na matagal nang sarado. I guess you have to settle for the nasty Astro Festival branch which i also experienced some dreaded encounters. Total nasties, especially the lady in front of the PC. Sungit.
LOL ;D ;D ;D (Masungit Nga!!)
-
Bawal ba magsauli sa kanila? Kasi inutusan ko ang daughter ko na ibili ako ng Kiss Gold 2 CD/1DVD, pero ang ibinigay ng tindera ay 2 CD, kaya pinabalik ko pa sa SM San Lazaro ang anak ko. Hindi rin pala puwede isauli. Ganoon ba talaga? ???
-
Hi, I'm new here, ASTROVISION na ba ang pinakamura kung mag-sale? Last december I saw DVD on sale at 199, VCD at 99.
Btw, do they give BIG posters?
-
Will astro stores accept replacement if I bought more than a week na? (Feb 3)
I only recently tested the disc and its defective.
-
^ 1 week should still be ok. Most items in other stores like SM have a 1 week replacement policy.
Once, I had mine replaced after 1 mo. due to dvd rot.(Astro Festi) After 1 month the disc turned cloudy and sticky.
-
I hope they will exchanged it since the copy is defective. I'll go to Mega mall later.
-
good luck . tell us how it goes