Hey Guys,
Got my copy through a fellow member to find out about the SupermanIII disc issue. I emailed Amazon and got an initial reply that I need to call Warner instead. However, after several email exchanges, they refunded the amount as a gift certificate instead. Although like most of you, I also feel sad for Amazon. :'(
I also tried emailing Warner and all I got was an email directing me to the FAQs. And guess what, they will only replace it if you send the whole item back with the original package. What the...??!!!
Here's an excerpt from Warner (
http://www2.warnerbros.com/main/help/whv/whv_dvd_help.html)
"Please return the product to us so that our technical department can review it. Please note that the DVD must be returned in its original case. If you are returning a box set, you must also send the whole box set back. Please return to the following address: Warner Home Video, 4000 Warner Blvd., Burbank, CA 91522: Attn: Business Affairs. Once the product is received and reviewed someone will be in touch. Please remember to include your contact information."
Warner really created a major pain in the *ss blunder on this one. I wish Warner get sued for this!
Sorry for losing my temper...hehehe.. got carried away for a moment there...