We've tried My-Shopping Box's services and it sucks!
I ordered some cheap scrapbooking items just to try their services.
I was so happy that the items got delivered that I ordered more and had them sent to MSB.
However, almost all the other items got delivered, except for this one item. I e-mailed them, got a reply 3-4 days after telling me that they'd look on it. Days passed, I received no reply. I then called their Manila office, who told me that they'd investigate on it and that they'd call me back later that day. I never received a call back.
I sent e-mails again and as usual, they replied only after a week and told me that they never received the item and that I should talk to the merchant. The thing is, I already forwarded them my conversation thread with the merchant and even attached the USPS tracking report saying that it has been delivered to them, when I contacted them! Obviously, they didn't even read and understood my message!
The USPS tracking report obviously stated that the item has been delivered to them, but they refuse to acknowledge it.
If I can't even trust them with a P500.00 worth of an item, how can I trust them with higher valued ones?! You guys can continue to try their services at your own risk, but I am definitely not recommending them to anybody! It's going to be a month now and my item still hasn't been found. They said on ther FAQs that they'd pay for items that get lost under their custody, but they wouldn't. They will just tell you that they never received it, even if it has been clearly stated on the delivery report that it has been delivered to them.
I've also been e-mailing them and have either been getting a week long reply or none at all, so I just keep on e-mailing them.
Guys, I'm telling you based on our experiences, MY-SHOPPING BOX SUCKS AND IS DEFINITELY NOT TRUSTWORTHY. There are other more reliable shipping companies who also have good customer service and are much more worth the prices that you pay for shipping.