thank you for your response, lester.
there was no release of region 1 in the philippines for the first epi of lotr. my friend got a region 3-dvd9 while i got a region 3-dvd5.
i do see the titles that c-interactive releases. in fact, it disappoints me that many of the great movies that i would love to purchase are released by c-interactive. this means that i won't be buying them anymore.
however, i am not closing my doors to c-interactive. if and when c-interactive decides to import the discs rather than manufacturing them themselves then maybe i'll reconsider.
pasensya ka na, pero nasunog na ako ng ilang beses. mabuti sana kung mayaman ako eh minimum daily wage earner din lang ako pero hindi ako bumibili ng pinirata na DVD. while as you have said "we already making our best about this issue..." the money that i have spent for the DVDs became for naught.
what you can probably do, at baka makumbinse ako, is to properly label your discs.
1. indicate if the contents inside is dvd9 or dvd5;
2. indicate the proper audio codec being used -- DD, DTS, DDEX, etc.;
3. indicate the correct audio channels, i.e., 5.1, 2.0, etc.;
4. indicate the correct aspect ratio of the movie, i.e., 4:3, 16:9, 1.85:1, 2.39:1, etc.;
5. indicate the subtitles included (if no subtitle is included, indicate so too);
6. indicate a money-back guarantee, that if any inconsistency -- deliberate, intentional, or not -- between the label and the contents of the disc, as well as defects of dvd-rot is found in, let's say, five years after the date of purchase, c-interactive will gladly replace the whole product with a correctly labelled product or accept a return of product no questions asked, at the customer's sole discretion within a week's time of notice.
i know the last one would be a difficult one, but if c-interactive has improved as to the quality of their products and now believes that it could offer products at par or better than what is released abroad, then i don't see it as a liability. in fact, this could even be a selling point for c-interactive.
what do you say?
