Ok, I sent a letter and have pasted it below for anyone who would like to use it as a template for their own... just add your own info and rants, but play nice, because we are trying to persuade them to do something for us...
Dear Ms. Carol,
My name is _________, I’m a customer who bought your copy of Magnavision’s Back to the Future R3 3-disc set. I purchased it a couple of weeks ago at Astrovision FIlinvest. I was dismayed to find that even your copies were victims of the Misframing Errors that plagued Universal in its release of the R1, R2 and R4 versions late last year.
Now you’re probably wondering, what are these Misframing Errors that you’re hearing so much about? Apparently when Universal first mastered Back to The Future (BTTF) parts 2 and 3, they made a mistake in framing the widescreen section of the picture, and the result is that the picture is slightly too zoomed in and cropped at the bottom. Although it may at first not be very noticeable, fans of the films realized that in some shots very important information was cut out of the viewing area because of the misframing problem.
For a more specific description of the misframing error present in all BTTF widescreen dvd releases worldwide, check the link below:
http://www.hometheaterforum.com/htforum/showthread.php?s=10e7810d4d506e475cdf46fbba831850&threadid=140414"
Fans noticed this mistake and brought it to the attention to Universal. Worldwide, Universal the company admitted to the mistake and have since agreed to issue corrected versions of the two discs to anyone who purchased the misframed versions and requested the new ones. This problem was already well known and documented by January 2003. I don’t understand why the R3 copies Universal provided Magnavision in June 2003 are still the misframed versions. Perhaps they believed they could unload the rejects on the Philippines, I don’t know.
For an example of how the misframing problem looks, check the link below:
http://www.hometheaterforum.com/htforum/showthread.php?s=&threadid=112569 The pics at the top of the page compare the new R2 dvd widescreen framing to the old Laserdisc widescreen framing. In the first pair, you can clearly see Doc. Brown’s hand pressing the button on Marty’s jacket in the Laserdisc version, but this info is clearly cropped out in the dvd. The other pair clearly show the scene and the hoverboard in the Laserdisc, but crop everything out in the dvd. These are only two examples of several misframing problems that occur throughout Back to the Future 2 and 3 dvd versions, and altogether I, and many other fans, find these versions unacceptable.
The errors documented on the pics are also present on your current R3 version. I can send you the specific time code information if you would like to check the frames on the dvd yourself.
Having purchased your copy of the R3 Back to the Future dvd set, I would like to request that Magnavision replace my Back to the Future 2 & 3 discs with the corrected versions that Universal is currently offering at their regional offices. I will gladly send you my misframed discs if corrected ones are available. If you ask them, they most probably already aware of this problem, because it affected all versions of the dvd worldwide.
I have always supported original local R3 releases, and would like to continue to patronize Magnavision titles, particularly in the dvd format. Many local dvd fans would like to buy the R3 version of Back to the Future because it has DTS audio, but hesitate to because they are not sure they will get the corrected versions in the end. If you can assure us that you will replace our misframed discs, I’m sure you’ll be seeing even more sales of this title.
______________
pinoydvd member
