Author Topic: The Seller/Brand Service (Pre - Post Sales Service) Thread  (Read 66302 times)

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Offline dolm2

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Re: The Seller/Brand Service (Pre - Post Sales Service) Thread
« Reply #450 on: Mar 02, 2011 at 05:51 AM »
Here are LG's support numbers taken from http://www.lg.com/ph/support/contact/support-here-to-help.jsp?countryCd=ph


Manila :
(02) 902-5544

Mobile # :
0917 368 5454
0917 824 2525
0920 900 2525
0922 802 2525

Domestic Toll Free :
1-800-8-902-5544 (Globe Toll Free)
1-800-3-902-5544 (Digitel Toll Free)
1-800-10-640-2525 (PLDT Toll Free)



Offline pao625™

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Re: The Seller/Brand Service (Pre - Post Sales Service) Thread
« Reply #451 on: Mar 02, 2011 at 03:54 PM »
Here are LG's support numbers taken from http://www.lg.com/ph/support/contact/support-here-to-help.jsp?countryCd=ph


Manila :
(02) 902-5544

Mobile # :
0917 368 5454
0917 824 2525
0920 900 2525
0922 802 2525

Domestic Toll Free :
1-800-8-902-5544 (Globe Toll Free)
1-800-3-902-5544 (Digitel Toll Free)
1-800-10-640-2525 (PLDT Toll Free)




Thanks! I was able to contact them earlier. They said they will be checking the unit either tomorrow or fri.

Offline pao625™

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Re: LG Lcd service
« Reply #452 on: Mar 02, 2011 at 04:18 PM »
My LG 32 inch HD lcd tv which I bought last April 2010 also encountered the same problem. While we were watching a movie last week, the lower half of the monitor became distorted 'tas nagkaroon ng lines with different colors. I called their hotline number and the operator said they could send a technician the following day which was a Monday. When they arrived, they looked at the unit and concluded that the LCD module is busted. They said they'll come back and magrrequest sila nung parts na sira. I asked him how much ung module kung walang warranty and he said mga almost 27k. Mas mahal pa sa actual price nung binili kong unit. Then on a Wednesday, I got a call from LG again saying pupunta sila sa bahay. I guess he is one of the Senior technician and chineck kung module talaga ang kelangan palitan. Nung maconclude nya na tama yung first diagnosis nung technician nya, he said babalik sya pag ok na yung request for a new module. Then this morning, he called again saying if it's ok kung ngayon na nya gagawin yung lcd 'coz dala na nya yung replacement module. After 20minutes, my tv is as good as new literally coz bago na talaga yung LCD module.  ;D


this had happened to me last night when I was playing my PS3. I had called their service center earlier to report the issue and they said that they will be coming tomorrow or friday. hopefully they can fix my tv asap.

Offline heineken

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Re: The Seller/Brand Service (Pre - Post Sales Service) Thread
« Reply #453 on: Aug 14, 2011 at 11:40 AM »
LG Good Service & Reliably FAST!

I called UP morning then afternoon the tech came to my house. Then After 2 days panel replaced!