That is one MAJOR thing that I considered sa pagpili ko, the after market support,...
Image quality, well, I must admit, Samsung's images are really BRIGHT, to the point of straining your eyes,
sadly, my family wanted that, they want something na very attention getter talaga sa linaw and liwanag,
though the image really are very crisp and clear...
After a marathon of movies on this panel, paglabas ko ng bahay ay para akong BAT na silaw na silaw sa liwanag ,... hehehehe
I did wrote an email to Samsung USA, complaining about my experience on the 78 curve, I told them everything that I noticed and observed, in which grabe talaga ang GLARE pag curve ang panel, they did responded with my complain, coz I even bothered the Office of the President, I told them bakit ba kako sukat gamitan ng GLOSSY panel ang mga 4K TV nila ngayon, unlike the older 1080P panels, (though I already know the answer na iba ang ibinibigay na linaw ng mga GLOSSY finish sa mga images) Samsung asked for an apology etc etc, and they told me that they forwarded my letter to South Korea, on my letter ang sinabi ko, seems your CURVE panels aren't designed well for the common room of an american home, coz the slightest light inside the room would somehow reflect back on the panel and somehow bounces oddly on it, mukha kakong pabibilin pa ako ng bagong bahay ng TV na ito para lang maaccommodate ko sya,...
I paid extra for an extended warranty on my UN75JU7100, I took the 5 years extended warranty on it, the first year would be under Samsung and the next 4 years would be on Best Buy, the good thing on both them is that nasubukan ko na ang after market support nila, I remember my 55" LED na pag inaupdate ang firmware ay nagiging saturated ang color and images, and dahil walang revert back feature, Samsung ended up sending me motherboards para maibalik sa factory setting, I did it for 3-4 times, and for 3-4 times, Best Buy would come out to replace that board, no charge, kaya hindi ako lumipat ng brand and shop,...
