Author Topic: TCL Owner's thread (Read 68674 times)

oonaakona · « **Reply #300 on:** Nov 25, 2020 at 10:32 AM »

Quote from: Verbl Kint on Nov 24, 2020 at 02:49 PM

New model po yan at QLED na (it's an Abenson only model, btw), so far parang dalawa pa lang yata kayo dito ang meron niyan hehe. I would suggest using calibration videos in YouTube using the highest possible resolution (4k sana).

What I do know is that calibration straight out of the factory is already pretty good, you would just need to do a little tweak here and there depending on preference. Enjoy!

Thank you, Sir. Actually yung factory settings out of the box are very good. User friendly din yung navigation nya if gusto mo palitan picture mode. Try ko adjust lang ng konti para di ganun katingkad sa black scenes.

halvert · « **Reply #301 on:** Dec 05, 2020 at 12:03 PM »

31k ulit yung 55" c715 sa abensons. Wala ba talaga discount pag cash? Nag-pm ako, fix d na daw yun for 12-12, may free xmas food pack lang.

godfadger · « **Reply #302 on:** Dec 05, 2020 at 03:35 PM »

Sa FB market meron sellers free delivery with COD. Nasa around 28k C715 baka pwede pa tawaran.

Verbl Kint · « **Reply #303 on:** Dec 06, 2020 at 12:35 PM »

Quote from: godfadger on Dec 05, 2020 at 03:35 PM

Sa FB market meron sellers free delivery with COD. Nasa around 28k C715 baka pwede pa tawaran.

Carousell sellers average at about 27k right now.

phi7588 · « **Reply #304 on:** Dec 07, 2020 at 01:40 AM »

Hi guys, I'm scouting for a tv for my light ps5 gaming. Is C715 worth it compared to Samsung TU8000 series? Thank you for the inputs!

Verbl Kint · « **Reply #305 on:** Dec 07, 2020 at 12:54 PM »

Quote from: phi7588 on Dec 07, 2020 at 01:40 AM

Hi guys, I'm scouting for a tv for my light ps5 gaming. Is C715 worth it compared to Samsung TU8000 series? Thank you for the inputs!

Consider the C716 as well, it's slightly better than the Abenson exclusive C715.

The TU8000 series is an entry-level panel. The C715/716 is a Samsung QLED panel. That alone makes the TCL the better deal. Note as well that the Samsung only has a 1 year warranty.

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halvert · « **Reply #306 on:** Dec 08, 2020 at 11:47 AM »

Bumili na rin ako, ganda ng picture lalo na sa hd channels. Acceptable naman sd channels. Wala pa akong 4k e. Pero nagulat ako, ok ang netflix kahit jagged sa simula kasi plan 990 lang ako. Sinara ko muna mic kasi ayoko nakikinig si google overlord sa amin.

halvert · « **Reply #307 on:** Dec 10, 2020 at 12:18 PM »

Mga sir, bago lang akong android tv user. Ano ba mga ok na apps to download to watch free tv and movies abroad? Thanks!

nods · « **Reply #308 on:** Dec 10, 2020 at 04:17 PM »

i have two tcl tvs. the p8m and the qled 716.

the qled is better with the colors and the sound is much much better. mas buo ang tunog pag nasa table. wall mounted, the bass is diminished significantly.

what irks me is both models have bugs. when you optimize android it says "scaning". then if you use manual time and your internet disconnects, when you reconnect, wifi says "connected, no internet". you have to go back to automatic time to fix the issue.

also, qled could use more black details and the motion is not as smooth as samsung, lg or sony.

i would have gone hisense with the better picture quality but the commander wanted android. in hindisght, i should have just bought a new chromecast with the hisense.

having said that, i am still satisfied with the tcl qled.

phi7588 · « **Reply #309 on:** Dec 13, 2020 at 09:03 PM »

do you think it's safe to buy sa FB Marketplace? C716 55 inches sells for only 27,500 with 2 years TCL warranty din.

nods · « **Reply #310 on:** Dec 17, 2020 at 04:54 PM »

I think I got mine, same price or even cheaper sa ansons q-plaza, in front of sta. lucia mall. other ansons branches should be able to give the same price.

rochrimir · « **Reply #311 on:** Dec 18, 2020 at 08:14 PM »

is it safe to buy from sellers from FB marketplace? will service centers honor the warranty for items bought from FB marketplace? planning to buy a C716

phi7588 · « **Reply #312 on:** Dec 19, 2020 at 07:25 AM »

Finally jumped on the bandwagon. Sobrang sulit ng C716, bought at Anson's Cash and Carry. Ditched my PC monitor to save space

phi7588 · « **Reply #313 on:** Dec 24, 2020 at 11:23 PM »

How to have Dolby Atmos appear on Netflix?

Verbl Kint · « **Reply #314 on:** Dec 24, 2020 at 11:31 PM »

Quote from: rochrimir on Dec 18, 2020 at 08:14 PM

is it safe to buy from sellers from FB marketplace? will service centers honor the warranty for items bought from FB marketplace? planning to buy a C716

If he issues a receipt that you could use for warranty claims, then you're good to go.

Verbl Kint · « **Reply #315 on:** Jan 06, 2021 at 10:46 AM »

Bought a 55 C716 (QLED) for the office. Pleasantly surprised that Netflix actually displays "Dolby Vision" on content which has it.

Still busy catching up on the inevitable holiday work backlog but this tv has been great so far in the two days since it arrived.

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techwar · « **Reply #316 on:** Feb 22, 2021 at 05:43 PM »

This is an android tv right? Any chance that some apps like Diney plus, hbo max be installed?

Thanks

oznola · « **Reply #317 on:** Feb 22, 2021 at 07:23 PM »

Quote from: techwar on Feb 22, 2021 at 05:43 PM

This is an android tv right? Any chance that some apps like Diney plus, hbo max be installed?

Thanks

Those can be sideloaded but do bear in mind that Disney+ is not yet available in the country but if you have VPN that should work.

zerocul · « **Reply #318 on:** Mar 08, 2021 at 10:42 PM »

Hi,

Is TLC 50c716, back lit (direct LED)? Is this a good QLED? Wala kasi ako makita review from respected reviewers about this specific model ng TCL. Mas maganda po b sya kesa sa Sony H80H?

Superman · « **Reply #319 on:** Mar 17, 2021 at 06:32 PM »

Sigh! Our TCL 43” Smart TV which we just finished paying via 12-mos zero interest suddenly conked out. It just wouldn’t turn on. Changed already w/ 3 separate power cables but still the same - no power.

at_sunset_blvd · « **Reply #320 on:** Mar 17, 2021 at 06:54 PM »

Quote from: Superman on Mar 17, 2021 at 06:32 PM

Sigh! Our TCL 43” Smart TV which we just finished paying via 12-mos zero interest suddenly conked out. It just wouldn’t turn on. Changed already w/ 3 separate power cables but still the same - no power.

Jen possible power supply or blown fuse.

Superman · « **Reply #321 on:** Mar 17, 2021 at 07:11 PM »

Quote from: at_sunset_blvd on Mar 17, 2021 at 06:54 PM

Jen possible power supply or blown fuse.

Thanks Ken. I am hoping it is just the fuse. Problem is that the TV is installed via wall so I won’t be able to see of there’s a blown fuse. Sigh

Superman · « **Reply #322 on:** Mar 17, 2021 at 07:41 PM »

Is there a fuse in this TV? Or if it conks out the whole power supply panel can be the culprit?

at_sunset_blvd · « **Reply #323 on:** Mar 17, 2021 at 07:47 PM »

Quote from: Superman on Mar 17, 2021 at 07:41 PM

Is there a fuse in this TV? Or if it conks out the whole power supply panel can be the culprit?

Chances are if there is no power= Power Supply or Fuse, there is power but no display= Panel.

it happen to my Samsung before no power & its the PSU, got it change around P4k coz no more warranty at that time. Yours is still under warranty? if yes then replacement would surely be free.

Superman · « **Reply #324 on:** Mar 17, 2021 at 08:01 PM »

Quote from: at_sunset_blvd on Mar 17, 2021 at 07:47 PM

Chances are if there is no power= Power Supply or Fuse, there is power but no display= Panel.

it happen to my Samsung before no power & its the PSU, got it change around P4k coz no more warranty at that time. Yours is still under warranty? if yes then replacement would surely be free.

Apparently warranty is 2years so technically Yes Ken

oznola · « **Reply #325 on:** Mar 17, 2021 at 08:39 PM »

Hi Jen,

Please check out my recent experience with them. probably the same issue with your unit. fastest turn around time i experienced so far. considering the pandemic pa.

https://www.pinoydvd.com/index.php/topic,223174.msg2763190.html#msg2763190

keep us posted!

Superman · « **Reply #326 on:** Mar 17, 2021 at 08:54 PM »

Quote from: oznola on Mar 17, 2021 at 08:39 PM

Hi Jen,

Please check out my recent experience with them. probably the same issue with your unit. fastest turn around time i experienced so far. considering the pandemic pa.

https://www.pinoydvd.com/index.php/topic,223174.msg2763190.html#msg2763190

keep us posted!

Thanks ha. Hopefully will be able to reach them tomorrow

Superman · « **Reply #327 on:** Mar 18, 2021 at 11:55 AM »

UPDATE: Called TCL’s Customer Service. They required me to do the following:
1. Email copy of proof of purchase
2. Email copy of warranty card
3. Email picture of TV
4. Email video proof that TV not working

However, it will take 48-hours to “validate” re: submitted documents. TV was purchased from SM Appliance Center Dec. 16, 2019 so still under 2-year warranty.. Then TCL said after the 48-hours evaluation, they’ll send a technician to check the unit w/in 5-days

So, I called the Service Center directly here in Davao. Location is 5mins away by car. Tehy got the details, serial no. etc. And they’ll visit tomorrow. They confirmed that unit is still under warranty. However, for parts needed, may take 10-12days to be shipped to Davao from Manila as they do not have stocks of parts here. ABANGAN!

Verbl Kint · « **Reply #328 on:** Mar 19, 2021 at 11:27 AM »

If it's a power supply, chances are the service center overstocks these as they are typically the first ones to conk out. Good luck on your warranty!

Superman · « **Reply #329 on:** Mar 25, 2021 at 01:23 PM »

Quote from: Superman on Mar 18, 2021 at 11:55 AM

UPDATE: Called TCL’s Customer Service. They required me to do the following:
1. Email copy of proof of purchase
2. Email copy of warranty card
3. Email picture of TV
4. Email video proof that TV not working

However, it will take 48-hours to “validate” re: submitted documents. TV was purchased from SM Appliance Center Dec. 16, 2019 so still under 2-year warranty.. Then TCL said after the 48-hours evaluation, they’ll send a technician to check the unit w/in 5-days

So, I called the Service Center directly here in Davao. Location is 5mins away by car. Tehy got the details, serial no. etc. And they’ll visit tomorrow. They confirmed that unit is still under warranty. However, for parts needed, may take 10-12days to be shipped to Davao from Manila as they do not have stocks of parts here. ABANGAN!

Update 03/25/2021

TCL Service Staff called that they will visit around 10:00AM today. Whole power supply and motherboard module was replaced. After about 15mins, we plugged it in and it is now OK and good as new. Good thing our unit is still covered with warranty until Dec. 2021