Author Topic: LBC Shipping Cart  (Read 51857 times)

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Offline paolorenzo

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Re: LBC Shipping Cart
« Reply #210 on: Jun 21, 2020 at 08:22 PM »
Thanks for the replies sir. As of today's memo, they are processing packages received on June 5. Tindi nang backlog nila...

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Offline radiohead

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Re: LBC Shipping Cart
« Reply #211 on: Jun 24, 2020 at 09:09 AM »
Is Shipping Cart still reliable? Ok lang naman ma delay, as long as the item gets here. I usually use johnny air and would like to try shipping cart since mas ok yung tracking nila (if what’s stated on their website is true).

Offline jeckjeck

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Re: LBC Shipping Cart
« Reply #212 on: Jun 25, 2020 at 11:00 AM »
Is Shipping Cart still reliable? Ok lang naman ma delay, as long as the item gets here. I usually use johnny air and would like to try shipping cart since mas ok yung tracking nila (if what’s stated on their website is true).

Been using them for a while now. Very reliable. Yes may delays recently specifically sa US shipments but understandable. Communication is easy also. Very responsive sila.

Offline egzbuen

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Re: LBC Shipping Cart
« Reply #213 on: Jun 25, 2020 at 11:03 AM »
Up to how much value of the item can be sent to Manila through them?

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Offline jeckjeck

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Re: LBC Shipping Cart
« Reply #214 on: Jun 25, 2020 at 11:13 AM »
Up to how much value of the item can be sent to Manila through them?

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Not sure about the value. I only ship mostly sneakers and Blu rays. Pero based on their FAQs. Items are insured for free with values up to $500 (as declared). Anything over $500, may 4% on the value exceeding $500.

Offline paolorenzo

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Re: LBC Shipping Cart
« Reply #215 on: Jun 25, 2020 at 11:36 AM »
My items were finally uploaded to my account after 11 business days (upon receipt of item at warehouse).  I immediately paid and gave instructions to ship out.  Sana mabilis nang onti ang pag package and send out...

Offline radiohead

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Re: LBC Shipping Cart
« Reply #216 on: Jun 25, 2020 at 12:39 PM »
Been using them for a while now. Very reliable. Yes may delays recently specifically sa US shipments but understandable. Communication is easy also. Very responsive sila.

Thanks sir. dami kasing horror stories. Good to know that they're still reliable.

Offline jeckjeck

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Re: LBC Shipping Cart
« Reply #217 on: Jun 26, 2020 at 11:14 AM »
Thanks sir. dami kasing horror stories. Good to know that they're still reliable.

Yeah.. no issues so far. Had a major issue with JAC a while back so I stopped using them. Been using SC 100% now.

Offline Mr. Bungle

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Re: LBC Shipping Cart
« Reply #218 on: Jun 26, 2020 at 01:29 PM »
Pag dating sa deliveries, reliable naman sa akin ang Shippingcart. Expect delays pag peak season at ngayon na may COVID-19 pandemic.

Sa latest shipment ko, may isang item na ginawa nilang special handling kaya mas mahal ang shipping pero na misinterpret lang nila yung nakalagay na sa label. Nag send ako ng email sa CS nila last week para tanggalin yung special handling tag. Hanggang ngayon wala pa rin reply. Usually may reply sila within 24-48 hours.

Offline Conan

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Re: LBC Shipping Cart
« Reply #219 on: Jun 26, 2020 at 05:48 PM »
Yeah.. no issues so far. Had a major issue with JAC a while back so I stopped using them. Been using SC 100% now.

What was the issue with JAC?
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Offline jeckjeck

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Re: LBC Shipping Cart
« Reply #220 on: Jun 27, 2020 at 07:28 PM »
What was the issue with JAC?


- Ordered Yeezy 350s from Yeezy Supply shipped to JAC
- Package arrived in Philippines and when I opened it, Nike women's sandals laman
- Reported it right away to JAC seeking for help in investigating what happened. I also reported it to adidas USA which runs Yeezy Supply.
- JAC response was very defensive right away stating they will investigate but already front loading a litany of excuses for themselves:
   1. They've always had issues with DHL FedEx - the US domestic shipper of YS
   2. The tape used to reseal the package was of a different width that they use at their offices (???)
   3. It will be very difficult to check their CCTVs
   4. The pilferage/switch could have happened anywhere during the shipment
- My points were:
   1. Their own documents showed that they acknowledged receiving a package of the exact same weight that was indicated by Yeezy Supply DHL FedEx docs - the Nike sandals were not even 1/2 the weight on their documents - they explained this by saying DHL FedExgave the actual weight but theirs is "volumetric weight" although their documents just stated "weight" - and what a coincidence that the weight DHL had matched their "volumetric weight"
   2. My payment to them was also based on the weight they declared which again matched the DHL stated weight
   3. If it is true that they ALWAYS had issues with DHL FedExUS, then why no additional due diligence on their part when receiving DHL FedEx packages?

I was really just looking for some assistance from them to hopefully resolve the issue. I understood that the switch could have indeed happened at any point in the chain of custody. However, from the onset, I felt there was no willingness to help at all. They just ghosted me after a few days, not replying to emails or messages or phone calls. I had been an active user of JAC for several years up to that point. They were good, but if an issue comes up, don't expect anything from them.

I posted my experience with JAC on a my FB sneaker groups and I got messaged by a handful of other members who had a similar if not the exact experience with them. None of them were also resolved. There was one member whose issue got addressed, but only after several months and after the guy - according to him - lawyered up.

This happened around October last year

EDIT: Checked my emails and correction, US shipper was FedEx not DHL

« Last Edit: Jun 27, 2020 at 08:28 PM by jeckjeck »

Offline jeckjeck

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Re: LBC Shipping Cart
« Reply #221 on: Jun 27, 2020 at 07:46 PM »
May issue now with SC US... their address is being rejected by some sites like adidas US... so when you enter the zipcode 94545 - may message that the post code is restricted

Offline Conan

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Re: LBC Shipping Cart
« Reply #222 on: Jun 28, 2020 at 01:03 PM »
- Ordered Yeezy 350s from Yeezy Supply shipped to JAC
- Package arrived in Philippines and when I opened it, Nike women's sandals laman
- Reported it right away to JAC seeking for help in investigating what happened. I also reported it to adidas USA which runs Yeezy Supply.
- JAC response was very defensive right away stating they will investigate but already front loading a litany of excuses for themselves:
   1. They've always had issues with DHL FedEx - the US domestic shipper of YS
   2. The tape used to reseal the package was of a different width that they use at their offices ( ??? )
   3. It will be very difficult to check their CCTVs
   4. The pilferage/switch could have happened anywhere during the shipment
- My points were:
   1. Their own documents showed that they acknowledged receiving a package of the exact same weight that was indicated by Yeezy Supply DHL FedEx docs - the Nike sandals were not even 1/2 the weight on their documents - they explained this by saying DHL FedExgave the actual weight but theirs is "volumetric weight" although their documents just stated "weight" - and what a coincidence that the weight DHL had matched their "volumetric weight"
   2. My payment to them was also based on the weight they declared which again matched the DHL stated weight
   3. If it is true that they ALWAYS had issues with DHL FedExUS, then why no additional due diligence on their part when receiving DHL FedEx packages?

I was really just looking for some assistance from them to hopefully resolve the issue. I understood that the switch could have indeed happened at any point in the chain of custody. However, from the onset, I felt there was no willingness to help at all. They just ghosted me after a few days, not replying to emails or messages or phone calls. I had been an active user of JAC for several years up to that point. They were good, but if an issue comes up, don't expect anything from them.

I posted my experience with JAC on a my FB sneaker groups and I got messaged by a handful of other members who had a similar if not the exact experience with them. None of them were also resolved. There was one member whose issue got addressed, but only after several months and after the guy - according to him - lawyered up.

This happened around October last year

EDIT: Checked my emails and correction, US shipper was FedEx not DHL
Wow sorry to hear about this. I also use JAC but I've been using Amazon direct more often and I also have a friend with his own sea freight shipping business for large items.
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Offline rscb

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Re: LBC Shipping Cart
« Reply #223 on: Jun 28, 2020 at 02:25 PM »
SC is top-notch, shipped almost 300 shipments and never had any lost items or delays. Recently though there is a 5-10 day delay in reflecting items in US. I use SC UK if I need to get 220v appliances. Insurance is $500 free, after with additional cost. Highest value I sent is $6,000 and no issues.

Recently, I’ve started using Kango for high priced items since US tax free.