Author Topic: Shopee.ph  (Read 72930 times)

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Offline frequenzy

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Re: Shopee.ph
« Reply #420 on: May 06, 2024 at 10:48 AM »
Platinum member ako sa shopee, and I normally use J&T express since kabisado na ng rider yung address namin. Yung YTO may problema ata sila sa riders, minsan sobrang tagal naka stuck sa distribution center yung items.

Offline Verbl Kint

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Re: Shopee.ph
« Reply #421 on: May 06, 2024 at 03:21 PM »
...And just now, YTO posted a "failed delivery attempt" on the app.  He posted a proof of delivery that he had called my phone a few times yet I did not get a single missed call. 

As the delivery address is an office building, he could have asked the guard or the font desk about the delivery. They were given a heads up to expect the delivery and it was obvious that no one came to drop off the package.

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Offline jjjeronimo

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Re: Shopee.ph
« Reply #422 on: May 18, 2024 at 10:42 AM »
Between Shopee and Lazada, generally mas mabilis ang delivery sa Lazada.  Comparing LEX and SPX, sa SPX, minsan nasa Delivery Warehouse na supposedly, inaabot pa ng ilang araw bago mag out for delivery.  Par for the course lang if via J&T ang courier.

Offline ALICE GO

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Re: Shopee.ph
« Reply #423 on: May 18, 2024 at 12:55 PM »
MGA idiotng seller sa Shoppee that wastes your time and effort: Those who sell t-shirts with, say, a Barry Manilow or Huey Lewis & The News design. These sellers has that "alphabetical" trade name na hindi mabasa and all are based on Mainland China. These time-wasters will not honor your order and shrugs off notifying you that you're not worthy to be served. Iilan lang naman ang ganito as I have took a lot of 80's-inspired rock band t-shirts from other Mainland China vendors (Eurythmics, Tears For Fears, ABC, MIchael Jackson, etc.), but the giveaway mark of the deadbeat sellers are those who featured this tisoy model posing alone. Yung may lalaki at babae posing side by side, okey yun, the boy has an Asian face, the girl looks like a mulatta or a very light-skinned black.
Then there is the Epson printer ink seller, specifically yung ribbon cartridge, na manloloko. Once ordered P14K worth of these merchandise and the thing that was delivered to us is a pouch that looks like it contains some crumpled paper rolled with thin layers of bubble wrap. Good thing away makisakay sa panloloko yung Shoppee delivery man, and the thing got returned with no fuzz.
Another Shoppee pests are Malaysia-based vendors who will not honor the normal/SOP COD payment scheme but instead will only served with a money-first policy. Bakit lumalabas yung mga ganung tao sa Shoppee.PH when they're collectively paranoid?
Isa pang mga idiot sa Shoppee ay yung magsi-served ng items na luma na, ang iba may bukbok, or severely shop-soiled. Yung di mabili sa brick and mortar shop nila sa Shoppee ipagbibili, malas ka pag ganun ang napagbilhan mo.
Another unethical examples ay yung nagbibenta ng jeans or dress, which will arrived to you na may kalakip na disappointment, because the jeans or polo or shirt or underwear or shoes you received is UNDERSIZED. Di mo magamit at kung isauli mo man its a hassle, sayang ang panahon at pamasahe at mapabilad ka sa init just to plea to J & T to take back these unwanted merchandise na undersized na ampangit pa pala ng quality at the same time.
Another are deceptive sellers who will send an item na hindi kapareha doon sa picture nila. Once took satin ribbons from a Mainlander who showed a normall roll of ribbon with the usual plastic or paper core, noong dumating walang core ang ribbon nakatupi sila and has not even reached the normal 33 yard length. Pesteng yawa na seller ang ganun, as is a seller na kulang ang pinadalang items but won't refund the difference, nagt-tengang kawali na lang.....

Offline CMac

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Re: Shopee.ph
« Reply #424 on: Jun 08, 2024 at 03:43 PM »
La kwenta description ng mga local sellers usually. Pag china ad, pati napakaliit na bagay may dimension man lang. Dito puro 'no cancellation' or 'no video no refund' notices. Iba tlaga mindset dito.

Offline Quitacet

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Re: Shopee.ph
« Reply #425 on: Jun 10, 2024 at 09:13 AM »
just got ripped by a seller.

1K. first time ko malokosa shopee hehehehe

Nagorder ako ng computer table, ang ipinadala sira-sirang obvious na return ng ibang buyer. Ang pagkakamali ko, Sunday (kahapon) ko binuksan para iassemble kasi nagtatratrabaho ako from monday to saturday, sabado nagend ng guarantee. ngayon ayaw palitan.

Offline anya618

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Re: Shopee.ph
« Reply #426 on: Aug 10, 2024 at 09:09 PM »
nagsale nung 8-8 sa shopee so umorder ako
pagdating 8-9 mas mura pa yung price  >:D
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Offline t-bone

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Re: Shopee.ph
« Reply #427 on: Aug 11, 2024 at 01:59 AM »
Gillette Fusion 5 nabili ko on sale. Dumating store return pala ng Watson. Mga unsold for years soiled na packaging.

Pero bnew naman laman. So ok  na din at 250 pesos.
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Offline anya618

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Re: Shopee.ph
« Reply #428 on: Aug 11, 2024 at 06:17 AM »
Gillette Fusion 5 nabili ko on sale. Dumating store return pala ng Watson. Mga unsold for years soiled na packaging.

Pero bnew naman laman. So ok  na din at 250 pesos.

link sir? need ko din ng refill  ^-^
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Offline t-bone

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Re: Shopee.ph
« Reply #429 on: Aug 11, 2024 at 06:48 AM »
link sir? need ko din ng refill  ^-^

This was a year ago. Nag sale Gillette 50% Off
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Offline halvert

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Re: Shopee.ph
« Reply #430 on: Sep 10, 2024 at 05:16 PM »
Lumipat na ako from lazada to shopee kasi ang sipag ko mag-review for coins, pero di ko naman magamit lahat ng coins. Depende sa product… daya. Sa shopee, mas konti coins, pero pwede mo gamitin lahat. Pati watching videos may coins. Naka-₱70 na akong nagamit kahapon

Offline thebat

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Re: Shopee.ph
« Reply #431 on: Sep 11, 2024 at 12:55 AM »
Ako suki ako ng both pero starting today I am boycotting SHOPEE. 2 weeks already and they could not resolve my spaylater issue "F00". Nakausap na ako ng mga 6 na shopee rep to no avail. Binubola lang ako na wag daw ako mag alala at ayusin nila asap with 24hrs. Ang ending... di nila na resolve. When I check out an item using spaylater P12k-20k amount an "F00" error appears so di ma complete yung transaction. Pero pag maliit na item P1k pasok naman.

Naasar ako kse hinabol ko 9.9 sale. Ayun lumagpas na tapos tumaas na ulit price nung item. Balik Lazada and or physical store muna ako siguro mga 5 years.


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Offline jjjeronimo

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Re: Shopee.ph
« Reply #432 on: Oct 04, 2024 at 02:46 PM »
Ibang iba customer service ng Shopee vs Amazon. Recently, nag order ako sa Shopee and maling item na deliver, so I arranged for return via pickup.  May date selection pa so I arranged for pickup the following day.  2 days lumipas, walang nag pickup. Thrice ako nag chat with live agents, lahat assured that pickup will be made soon. Aba,  nung 5th day, I received a Shopee notification that my "request for refund was cancelled because the return was not made on time".  Nakakainit ng ulo.  Got in touch with customer service, and again I got the same sh_t that pickup will be arranged soon.  Nakakaasar so I demanded to be transferred to a supervisor. Three times nag reply ang agent na hindi daw needed as he assures he will handle. Finally, I got transferred to a supervisor, hoping he will have more decision making powers. Unfortunately, same shi_t pa din, kesyo they have a process daw "to be fair to all parties", ah kaso nga process pa lang ng pag return, sablay na sila! Until now,  one week after I requested for pickup wala pa din. Ayaw receive ng shopee delivery na nagpupunta araw araw dito dahil iba daw assigned sa returns. Grr talaga! 🤬🤬

Samantalang sa Amazon, I chatted with customwr support to report that an item I received had defective packaging and some signs that it has been used (but otherwise in good working order).  That same instant, the agent initiated a refund.  I asked if I should return the product, no need daw, and bahala ako what I do with the item.

See the difference?

TLDR: Shopee returns/refund process, BAD🤬, Amazon return/refund process GOOD. 😃

Offline thebat

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Re: Shopee.ph
« Reply #433 on: Oct 04, 2024 at 08:16 PM »
The Shopee's customer service is on a different level. Magagalang sila kausap saying don't worry they will help you to resolve the problem. Ang ending? Wala! Walang nangyayari.
 
« Last Edit: Oct 04, 2024 at 10:57 PM by thebat »
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Offline jjjeronimo

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Re: Shopee.ph
« Reply #434 on: Oct 04, 2024 at 08:38 PM »
^Exactly.  While talking with them, I can imagine them giving me the middle finger while being polite on the chat box at the same time.  ::)

Offline frequenzy

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Re: Shopee.ph
« Reply #435 on: Oct 04, 2024 at 09:14 PM »
nakailang return na rin ako sa shopee pero drop off sa j&t express and so far wala naman issue. although hindi ko pa ntry pickup.

Offline jjjeronimo

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Re: Shopee.ph
« Reply #436 on: Oct 05, 2024 at 06:36 AM »
^wala kasi akong issue sa Lazada pickup.  And araw-araw may dumadaan na SPX dito sa amin, so I thought it would be a good idea.  :(

Offline bachwitz

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Re: Shopee.ph
« Reply #437 on: Oct 05, 2024 at 07:03 AM »
Ibang iba customer service ng Shopee vs Amazon. Recently, nag order ako sa Shopee and maling item na deliver, so I arranged for return via pickup.  May date selection pa so I arranged for pickup the following day.  2 days lumipas, walang nag pickup. Thrice ako nag chat with live agents, lahat assured that pickup will be made soon. Aba,  nung 5th day, I received a Shopee notification that my "request for refund was cancelled because the return was not made on time".  Nakakainit ng ulo.  Got in touch with customer service, and again I got the same sh_t that pickup will be arranged soon.  Nakakaasar so I demanded to be transferred to a supervisor. Three times nag reply ang agent na hindi daw needed as he assures he will handle. Finally, I got transferred to a supervisor, hoping he will have more decision making powers. Unfortunately, same shi_t pa din, kesyo they have a process daw "to be fair to all parties", ah kaso nga process pa lang ng pag return, sablay na sila! Until now,  one week after I requested for pickup wala pa din. Ayaw receive ng shopee delivery na nagpupunta araw araw dito dahil iba daw assigned sa returns. Grr talaga! 🤬🤬

Samantalang sa Amazon, I chatted with customwr support to report that an item I received had defective packaging and some signs that it has been used (but otherwise in good working order).  That same instant, the agent initiated a refund.  I asked if I should return the product, no need daw, and bahala ako what I do with the item.

See the difference?

TLDR: Shopee returns/refund process, BAD🤬, Amazon return/refund process GOOD. 😃

Kaya mas trusted ko ang lazada.  Wala problem sa returns, lalo na kung lazada mall ang item.  Naka hold kase ang payment hangga hindi mo ni accept ang purchase.  Kapag hindi sumagot si seller automatic refund ka, after a certain period.

I had several instance na nasa akin ang item and I was refunded, I did not need to have it returned/pickup.  Siguro kase mas mahal kkung babalik pa sa china.

Sa shopee, may mga arbitration pa with seller, at kung ano ano na process.

Amazon is diffent beast naman. There was an instance my delivery was delayed base on the estimate. I raised it to the customer service. Sabi nang CS, lost item na daw and immediately they refunded.
After 3 days, dumating ang item.  So in summary nakalibre ako. And it worth 150USD.  Since declared lost, wala naman lugi si Amazon, sagot naman yan ni insurance.
Yung partner na delivery sa pinas na ang deliver nang item was removed from their partner list.

Offline uvax

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Re: Shopee.ph
« Reply #438 on: Oct 05, 2024 at 01:22 PM »
Kaya mas trusted ko ang lazada.  Wala problem sa returns, lalo na kung lazada mall ang item.  Naka hold kase ang payment hangga hindi mo ni accept ang purchase.  Kapag hindi sumagot si seller automatic refund ka, after a certain period.

I had several instance na nasa akin ang item and I was refunded, I did not need to have it returned/pickup.  Siguro kase mas mahal kkung babalik pa sa china.


I have exactly the same experience with Lazada. Kaya default ko is to purchase from Lazada.

Offline jjjeronimo

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Re: Shopee.ph
« Reply #439 on: Oct 05, 2024 at 02:36 PM »
Yeah, generally mas matino ang Lazada.

Offline neilc

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Re: Shopee.ph
« Reply #440 on: Oct 06, 2024 at 08:10 PM »
Lazada is my default app.


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Offline jjjeronimo

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Re: Shopee.ph
« Reply #441 on: Oct 06, 2024 at 09:21 PM »
So I just noticed, sa Shopee, yung status ng inquiries sa kanila, oras na sumagot sila thru email, naka-tag as solved na ang issue.  Kaya naman pala di natatapos ang issue ko, wala na sila follow through. 🙄

Offline thebat

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Re: Shopee.ph
« Reply #442 on: Oct 07, 2024 at 12:49 AM »
So I just noticed, sa Shopee, yung status ng inquiries sa kanila, oras na sumagot sila thru email, naka-tag as solved na ang issue.  Kaya naman pala di natatapos ang issue ko, wala na sila follow through. 🙄

Yup, ganyan talaga ang shopee. On their own sa app nila solved na issue mo kahit in reality wala naman silang ginawa and di pa solved.
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Offline flashDB

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Re: Shopee.ph
« Reply #443 on: Oct 07, 2024 at 07:30 AM »
the warranty and return is a joke plus may mga unnecessary vids, pics... Lazada is better but not the best as well. fair share of mishaps pero mas lesser f ups yun lazada.

Offline Verbl Kint

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Re: Shopee.ph
« Reply #444 on: Oct 10, 2024 at 05:14 PM »
Bought some candles today for undas and I forgot to NOT pick "sulit local" for shipping.  True enough, the dreaded YTO Express notification arrived.

I really hope it doesn't take them a week to deliver a handful of candles from Pasay.   :-\

Offline halvert

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Re: Shopee.ph
« Reply #445 on: Oct 11, 2024 at 01:13 AM »
Kagabi, bumili ako sa shopee using my linked bdo card. Ngayon, may binili uli ako pero hindi lumalabas yung bdo card ko sa payment options 🧐 Ano yun, ayaw ako pagastusin ng shopee? Pakialamero! 🤪

Offline JeromeA

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Re: Shopee.ph
« Reply #446 on: Oct 11, 2024 at 05:52 AM »
Kagabi, bumili ako sa shopee using my linked bdo card. Ngayon, may binili uli ako pero hindi lumalabas yung bdo card ko sa payment options 🧐 Ano yun, ayaw ako pagastusin ng shopee? Pakialamero! 🤪

Depend sa.store

Offline alvinbaronsia

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Re: Shopee.ph
« Reply #447 on: Oct 11, 2024 at 10:20 AM »
Depend sa.store
+1. some stores dont accept credit cards, normally for small ticket items or "general merchandise". Usually i just find another seller.

Offline halvert

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Re: Shopee.ph
« Reply #448 on: Oct 11, 2024 at 12:35 PM »
Ah, ok thanks. Ang binili ko lang naman 3D box fan ( meron pa pala nito) , Lorins extra virgin (!) ,
patis 😜 at 2 kilos bear brand…

Offline t-bone

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Re: Shopee.ph
« Reply #449 on: Oct 11, 2024 at 04:47 PM »
Ah, ok thanks. Ang binili ko lang naman 3D box fan ( meron pa pala nito) , Lorins extra virgin (!) ,
patis 😜 at 2 kilos bear brand…

How is Lorins extra virgin different from ordinary patis, tastewise?

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