Hi Folks,
I hope somebody can help me figure this out.
I started my HT setup with an LG HTIB , PS3 and Epson 8700 UB about 5 yrs ago. This setup served me well for around 3 yrs. In Jan 2016, I decided to revamp the setup a little bit, gave the HTIB to my daughter and got an Onkyo TN-NR737 from London Drugs. I also added an NVidia Shield to do streaming. Aside from the new receiver and the addition of the streamer, I basically kept everything else the same. I was happily living with it for over a year, then I started to occasionally get this 'NoSignal' notice that will show on the bottom left corner of the screen - and simultaneously lose audio and video.The receiver front panel will also flicker a little, similar to changing input. The signal does not automatically return, after restarting the PJ, receiver and the Nvidia, things would return to normal and I could normally continue watching. I also noticed that as of March, this problem started to appear more often. Until recently, I almost cannot use the HT.
I contacted Onkyo, the technical support concluded that this is happening because the HDMI cable from the receiver is longer than 16'. I argued that the system worked for more than a year, and also for more than 3 yrs with the much cheaper LG HTIB. They insisted that I should either shorten the HDMI cable or get a signal booster. First suggestion is impossible to implement, so I went ahead with signal booster.
I played around with the booster, didn't help. I also tried firmware update, then a reset and a hard restart.. still having problem..
I think my last resort is to pull out the receiver and send it for repair. I'd really hate to do this because it's a pain to hook up all the wires and so on. Onkyo guys are stil insisting it is caused by something else..
any thoughts or opinion?