Author Topic: Poor Sevicing Store,Audible Illusion  (Read 2853 times)

0 Members and 1 Guest are viewing this topic.

Offline Griffin

  • Trade Count: (+7)
  • Collector
  • **
  • Posts: 132
  • Please be kind.
  • Liked:
  • Likes Given: 1
Poor Sevicing Store,Audible Illusion
« on: Apr 22, 2018 at 08:13 AM »
PDvd members,

Any other sad experience with Audible Illusion Timog!!!!

4months n Marantz 6011 ko d p rn magawa...under warranty!

ngkamali daw pyesa...last advise since the other day..
2weeks p ...not even proximate date..daratng daw pyesa

UNTIL NOW...mgsara n lng kau f d nyo mbgyan tamang serbisyo customers nyo..
Ala consolation...not even any option...11months k gamt system on weekends..
Looks like...6months unguaranteed warranty...



Offline oznola

  • Trade Count: (+35)
  • PinoyDVD Legend
  • *****
  • Posts: 5,753
  • Liked:
  • Likes Given: 1431
Re: Poor Sevicing Store,Audible Illusion
« Reply #1 on: Apr 22, 2018 at 08:28 AM »
^thats sad. Even sadder yung pag text speak pa din kahit unli characters naman.

Offline pekspert

  • Trade Count: (+192)
  • PinoyDVD Legend
  • *****
  • Posts: 2,268
  • cell 0916-777-3000
  • Liked:
  • Likes Given: 47
Re: Poor Sevicing Store,Audible Illusion
« Reply #2 on: Apr 22, 2018 at 11:54 AM »
Puro touch screen na cell phone ngayon text speak ka pa din parang panahon ng mga nokia
84" 100" 120" 150" Motorized or Manual Projector Screens still available. Just pm.

Offline ricky

  • Trade Count: (+68)
  • PinoyDVD Legend
  • *****
  • Posts: 4,128
  • Duh?
  • Liked:
  • Likes Given: 544
Re: Poor Sevicing Store,Audible Illusion
« Reply #3 on: Apr 22, 2018 at 02:06 PM »
Actually its not audible illusions fault but of the distro.

I experience the same with a blueaound unit , ashley was kind enough to replace the unit with his own money. Pero sa importer sucks. Kaya i dont recomment anymore marantz or bluesound. Pero si ashley ok pa din very accomodating naman.

Offline Nelson de Leon

  • Trade Count: (+141)
  • PinoyDVD Legend
  • *****
  • Posts: 10,084
  • Let us lead by example
  • Liked:
  • Likes Given: 291
Re: Poor Sevicing Store,Audible Illusion
« Reply #4 on: Apr 22, 2018 at 02:49 PM »
Actually its not audible illusions fault but of the distro.

I experience the same with a blueaound unit , ashley was kind enough to replace the unit with his own money. Pero sa importer sucks. Kaya i dont recomment anymore marantz or bluesound. Pero si ashley ok pa din very accomodating naman.

Yeah. Sino ba ngayon ang distro ng Marantz?

Offline loverlionus

  • Trade Count: (+4)
  • Collector
  • **
  • Posts: 81
  • I'm a llama!
  • Liked:
  • Likes Given: 39
Re: Poor Sevicing Store,Audible Illusion
« Reply #5 on: Apr 22, 2018 at 04:15 PM »
Here's the dealer from the Marantz Asia website:

Philippines
Soundconcepts Inc.
531 A. Flores St., Ermita, Manila, Philippines, 1000
Tel.: 63 2 526 3831
Fax: 63 2 526 2679
Email: [email protected]
Website: www.soundconcepts.ph/

Offline Arulco

  • Trade Count: (+16)
  • DVD Addict
  • ***
  • Posts: 899
  • Liked:
  • Likes Given: 688
Re: Poor Sevicing Store,Audible Illusion
« Reply #6 on: Apr 22, 2018 at 04:56 PM »
^ dyan sa Sound Concepts, Inc. ko dinala yung NAD C325BEE ko dati.

Hindi talaga maganda ang service nila. Ang tagal at mahal na yung presyo ng repair, hindi pa nila naayos dahil bumalik yung problema nung amp. Binalik ko sa kanila for a second time pero ganun pa rin. Gave up at charge to experience nalang.

Dapat siguro I-report yan sa manufacturers.
« Last Edit: Apr 23, 2018 at 12:00 AM by Mr. Bungle »

Offline ricky

  • Trade Count: (+68)
  • PinoyDVD Legend
  • *****
  • Posts: 4,128
  • Duh?
  • Liked:
  • Likes Given: 544
Re: Poor Sevicing Store,Audible Illusion
« Reply #7 on: Apr 22, 2018 at 06:56 PM »
Ilan clients ko had bad experience with their products. Kaya hindi ko na offer.

Offline zonks

  • Trade Count: (+31)
  • Collector
  • **
  • Posts: 470
  • Liked:
  • Likes Given: 3102
Re: Poor Sevicing Store,Audible Illusion
« Reply #8 on: Apr 22, 2018 at 11:23 PM »
buti na lang hindi ako nag dala dyan, panay ads nila sa fb.

Offline Cosmic79

  • Trade Count: (+22)
  • Collector
  • **
  • Posts: 304
  • Liked:
  • Likes Given: 4
Re: Poor Sevicing Store,Audible Illusion
« Reply #9 on: May 10, 2018 at 03:05 PM »
PDvd members,

Any other sad experience with Audible Illusion Timog!!!!

4months n Marantz 6011 ko d p rn magawa...under warranty!

ngkamali daw pyesa...last advise since the other day..
2weeks p ...not even proximate date..daratng daw pyesa

UNTIL NOW...mgsara n lng kau f d nyo mbgyan tamang serbisyo customers nyo..
Ala consolation...not even any option...11months k gamt system on weekends..
Looks like...6months unguaranteed warranty...


Thanks for the heads up. I'll avoid dealing with Audible Illusions. Try reporting the incident to the Marantz distributor and seek a resolution. Maybe if they can arrange na sa ibang dealer na lang pa-repair.

Audio Hobbyist

Offline t-bone

  • Trade Count: (+242)
  • DVD Guru
  • ****
  • Posts: 1,447
  • Liked:
  • Likes Given: 574
Re: Poor Sevicing Store,Audible Illusion
« Reply #10 on: May 10, 2018 at 04:02 PM »
Thanks for the heads up. I'll avoid dealing with Audible Illusions. Try reporting the incident to the Marantz distributor and seek a resolution. Maybe if they can arrange na sa ibang dealer na lang pa-repair.

Marantz medyo mabagal talaga ang service. 
Samsung 65"
Denon 3808
Apogee speakers

Offline ricky

  • Trade Count: (+68)
  • PinoyDVD Legend
  • *****
  • Posts: 4,128
  • Duh?
  • Liked:
  • Likes Given: 544
Re: Poor Sevicing Store,Audible Illusion
« Reply #11 on: May 10, 2018 at 04:11 PM »
By june kay powertrip na ang marantz so baka mabago na service quality. Pero horror stories talaga marantz .

Offline Cosmic79

  • Trade Count: (+22)
  • Collector
  • **
  • Posts: 304
  • Liked:
  • Likes Given: 4
Re: Poor Sevicing Store,Audible Illusion
« Reply #12 on: May 10, 2018 at 04:30 PM »
Marantz medyo mabagal talaga ang service. 

Ganon pala. Pag weak ang after sales support they won't get ahead sa market.
Audio Hobbyist