Author Topic: I'll never buy a TCL product ever again...  (Read 3120 times)

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Offline JojoD818

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I'll never buy a TCL product ever again...
« on: Oct 22, 2018 at 03:51 PM »
Bought a 32" led tv and broke after 7 months. Service says warranty is only up to 3 months for their sale items. Repair costs is 9,000 for panel and 1,500 for labor. I'd rather buy a new one and smash this #%$^#@ TCL tv. Piece of junk.


Offline mike c

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Re: I'll never buy a TCL product ever again...
« Reply #1 on: Oct 22, 2018 at 04:19 PM »
kung new ang brand, dapat mahaba ang warranty para may confidence mga tao bumili.
if they don't stand by their product, then people should not buy this brand of tv.
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Offline wheelee

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Re: I'll never buy a TCL product ever again...
« Reply #2 on: Oct 22, 2018 at 05:04 PM »
I "think" kung official distro sila 1 year ang warranty nyan unless gray market item yung binebenta nila. Aling store po yan?

anyways yung tcl ko 3 years na so far ok naman sya.
TCL is now becoming a known brand in the US
https://www.tclusa.com/
« Last Edit: Oct 22, 2018 at 05:06 PM by wheelee »

Offline pekspert

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Re: I'll never buy a TCL product ever again...
« Reply #3 on: Oct 22, 2018 at 06:05 PM »
Parang alam nila masisira within 6months kaya 3 months lang binigay na warranty. Siguro sobra cheap mo nabili sa sale kaya shortened warranty na.
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Offline ǝʞɐɾ ʎzzɐɾ

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Re: I'll never buy a TCL product ever again...
« Reply #4 on: Oct 22, 2018 at 06:36 PM »

very unfortunate incident master.  and very very unfair business practice of the brand!
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Offline JeromeA

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Re: I'll never buy a TCL product ever again...
« Reply #5 on: Oct 22, 2018 at 06:51 PM »
saka dapat sir nung 3mos warranty lang inoffer dapat nagduda ka na. sayang pera.

Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #6 on: Oct 22, 2018 at 07:32 PM »
I "think" kung official distro sila 1 year ang warranty nyan unless gray market item yung binebenta nila. Aling store po yan?

anyways yung tcl ko 3 years na so far ok naman sya.
TCL is now becoming a known brand in the US
https://www.tclusa.com/


Got it from the showroom in the plant itself. Omni Solid Services Inc. This is definitely not a  gray market item.




Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #7 on: Oct 22, 2018 at 07:35 PM »
Parang alam nila masisira within 6months kaya 3 months lang binigay na warranty. Siguro sobra cheap mo nabili sa sale kaya shortened warranty na.

Mukha nga, and there is a clause in the copy of the receipt we got from them that "Class B units" only have 3 months warranty. So Class B pala ito. They should advertise it in bold letters next time.

We got it for 6,999.00


Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #8 on: Oct 22, 2018 at 07:37 PM »
very unfortunate incident master.  and very very unfair business practice of the brand!

I really wasn't expecting this kind of product quality and service costs from such a brand. The hell with them. I'd make it my mission to tell all my friends to never get a TCL brand.

Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #9 on: Oct 22, 2018 at 07:42 PM »
saka dapat sir nung 3mos warranty lang inoffer dapat nagduda ka na. sayang pera.

So this is my fault? Probably. It wasn't in my system to doubt anyone right away, I guess they got me. Buti pa yun Pensonic sa barberya araw araw gamit for 2 years buhay pa din. Bulok lang siguro talaga yun binenta sa akin. Sayang nga pero pera lang yan, abuloy ko na sa TCL yon.

I have a friend who owns a school in Bulacan requiring a number of flat panels for their school and TCL just lost a big purchase.

Offline yapoy86

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Re: I'll never buy a TCL product ever again...
« Reply #10 on: Oct 22, 2018 at 07:46 PM »
Baka yung binenta sayo eh defective / returned item.

Offline pekspert

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Re: I'll never buy a TCL product ever again...
« Reply #11 on: Oct 22, 2018 at 07:55 PM »
Alam ko yang Omni sa valenzuela. Nakabili na ko dyan way way back ng Sony. They also offered me 3months warranty pero up to now buhay pa din yung TV. It was also classB kaya sobra cheap nung tv. Now they no longwr sell sony puro tcl na lang.
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Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #12 on: Oct 22, 2018 at 08:20 PM »
Parang buy TCL ang hope it lasts, otherwise, kiss your a$$ goodbye.

Offline Pipo_1925

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Re: I'll never buy a TCL product ever again...
« Reply #13 on: Oct 22, 2018 at 08:55 PM »
Mukha nga, and there is a clause in the copy of the receipt we got from them that "Class B units" only have 3 months warranty. So Class B pala ito. They should advertise it in bold letters next time.

We got it for 6,999.00



They should have told you that one before purchasing the unit.

Offline sherwinter

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Re: I'll never buy a TCL product ever again...
« Reply #14 on: Oct 22, 2018 at 09:08 PM »
I have a TCL 48'' Smart TV brought last 2013 and it still works as the same when i first bought it. Never had any complain about it..except of course for the motion rate. And 2 weeks ago i bought another TCL, this time the UHD variant. 43''. Kinabahan ako..i thought isa ito sa tulad nung nagpost. So far it's doing well.

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Offline jjb

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Re: I'll never buy a TCL product ever again...
« Reply #15 on: Oct 22, 2018 at 09:25 PM »
Ano ba ibig sabihin kung “class B”? Repaired and/or refurbished?


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Offline zonks

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Re: I'll never buy a TCL product ever again...
« Reply #16 on: Oct 22, 2018 at 09:44 PM »
demo unit, may mga gasgas o dent

Online t-bone

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Re: I'll never buy a TCL product ever again...
« Reply #17 on: Oct 23, 2018 at 02:49 AM »
Ano ba ibig sabihin kung “class B”? Repaired and/or refurbished?


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Could be anythinv...really.  Repaired, returned, refurbished...
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Offline turismo1997

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Re: I'll never buy a TCL product ever again...
« Reply #18 on: Oct 23, 2018 at 04:37 AM »
No to China brand. WPS

Offline newwaveboy

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Re: I'll never buy a TCL product ever again...
« Reply #19 on: Oct 23, 2018 at 05:01 AM »
Yup, Class B could mean a lot of things ......... superficial defects, refurbished units, box destroyed, etc.

Two things that should be made very clear though - the units being sold are Class B units and the warranty (usually 6 months for Class B units).


Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #20 on: Oct 23, 2018 at 08:32 AM »
demo unit, may mga gasgas o dent

I wasn't aware they're demo units. I was told it was brand new.


Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #21 on: Oct 23, 2018 at 08:34 AM »
Yup, Class B could mean a lot of things ......... superficial defects, refurbished units, box destroyed, etc.

Two things that should be made very clear though - the units being sold are Class B units and the warranty (usually 6 months for Class B units).




This one had a 3 month warranty only. Go figure.

TCL bulok!!!


Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #22 on: Oct 23, 2018 at 08:35 AM »
No to China brand. WPS


I don't know if these came from China. One thing I'm sure of now is that TCL is a WPS!


Offline pekspert

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Re: I'll never buy a TCL product ever again...
« Reply #23 on: Oct 23, 2018 at 10:22 AM »
Almost all that they sell in Omni is classB so dont buy there sayang talaga pera. Meron pa nga sila mga Class C pa.
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Offline JojoD818

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Re: I'll never buy a TCL product ever again...
« Reply #24 on: Nov 13, 2018 at 11:08 PM »
Almost all that they sell in Omni is classB so dont buy there sayang talaga pera. Meron pa nga sila mga Class C pa.

Grabe sobrang bulok ng mga TCL na nasa OMNI. Pati pala mga neighbors ko nayari na din. 42" and 32" parehong sibak. Maswerte lang sila within the 3 months warranty nila nasira kasi araw araw nila gamit.

I'll never buy another TCL product.