Sir Redkoji,
I'm a new member of this forum and a new owner of Klipsch quintet. I am assuming based on the forum that you're from Studio Systems (please correct me if I am wrong). I got this problem I like to air/share re: my Klipsch quintet w/ KSW-10 sub. I got the unit from AV Surfer Baguio as their display unit, The store manager Ronald Rubio, assured me that it's in good condition and gave me a 1 year waranty on them. BTW, I got them for Php15,000. Admittedly, part of the problem was my fault, I was not able to test the unit on their shop when I got them. It was night and they don't have their receivers already. Here's the problem: one of the sattelites is not working and the other one with a broken stand. I returned both last week, July 16, 2005. I just called up a while back to follow-up on them and Ronald told me that he hadn't brought the unit yet to Manila. The one with the broken stand will not be replaced and the other will be ok by 1st week of August. I am starting to get disappointed with the service from AV Surfer and starting to regret having have purchased the unit. They are on "as is where is" basis but should that be the reason for them to sell malfunctioning products? I hope you can help me on this or suggest what I need to do. Thanks
Ron
