Author Topic: Kango Express  (Read 2976 times)

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Offline paolorenzo

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Kango Express
« on: Mar 02, 2021 at 05:46 PM »
https://kangoexpress.com/

Kango Express has been discussed in different subforums, but I think they deserve a thread of their own.  Pardon me if there's already an existing thread.

I just tried them recently for a 5G mobile phone purchase.  Item has been received in their warehouse, they've sent me the invoice, I've sent payment via Paypal (using their first time 20% off coupon), and now status is SENT, but still no ETA specified on my account page.

Biggest plus of Kango Express (IMHO) is their US Warehouse in Newark, Delaware -- does not charge online sales taxes.  They also seem to have reasonable shipping rates...

I invite everyone who has used Kango Express services in the past, to share their experiences (good or bad).
« Last Edit: Mar 02, 2021 at 05:47 PM by paolorenzo »

Offline Moks007

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Re: Kango Express
« Reply #1 on: Mar 03, 2021 at 04:20 PM »
My wife is a member, so far so good. I have brought in a lot of stuff already for personal use from amazon. I dont chevk the delivery time anymore fron usa to here because we just consolidate as much as we can to try to save on shipping.

Happy and good experience so far.

Offline alvinbaronsia

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Re: Kango Express
« Reply #2 on: Mar 03, 2021 at 06:38 PM »
They take a bit longer than shippingcart but comes out cheaper; they never did get their ETAs right though. While SC ETAs aren't good either, they do have more updates e.g. its in customs, unlike Kango which I've learned to just receive as a pleasant surprise.

Offline paolorenzo

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Re: Kango Express
« Reply #3 on: Mar 08, 2021 at 02:33 PM »
Oo nga, kulang sa updates ang Kango.  I was expecting email updates.  I just checked my account now, for my package received Feb24,  naka ETA na siya nang Mar10.  Sana on-time.  So far, so good.

Offline alvinbaronsia

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Re: Kango Express
« Reply #4 on: Mar 20, 2021 at 01:32 PM »
Avoid USPS, my packages still stuck in USPS WIlmington Center since March 9 :'(

Offline paolorenzo

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Re: Kango Express
« Reply #5 on: Mar 20, 2021 at 08:34 PM »
Package ko na-delay nang 2 weeks. Na offload daw sa Taiwan. Original eta was March 10. Updated eta March 22. Medyo nakaka off itong first experience ko with Kango.

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Offline paolorenzo

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Re: Kango Express
« Reply #6 on: Mar 24, 2021 at 05:53 PM »
Package ko na-delay nang 2 weeks. Na offload daw sa Taiwan. Original eta was March 10. Updated eta March 22. Medyo nakaka off itong first experience ko with Kango.

Finally, dumating na package ko as per updated schedule of March 22.  Apart from the shipping delays, they're legit.

I'm shipping a 2nd package through them  (a new Yamaha AVR).  Medyo natuwa ako sa no-tax state nila (Delaware), pero di ko na pre-compute potential package cost.  Ayun, $112 ang shipping cost nang AVR.   :o :o :o  :'( :'( :'(  Oh well, lesson learned.  Maganda ang online cost calculator nila, make sure to use it before shipping to them!

Offline alvinbaronsia

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Re: Kango Express
« Reply #7 on: Mar 24, 2021 at 05:57 PM »
112? that's a light AVR. Class D na ba Yamaha? Good thing it didnt get stuck in USPS. Mine just got delivered to their warehouse today.

Offline Arulco

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Re: Kango Express
« Reply #8 on: Mar 24, 2021 at 06:33 PM »
Originally March 22 ang arrival sa PHL ng package ko sa Kango. Nung nag check ako ng tracking nung March 22, biglang naging March 25. Bagal ngayon ng Kango ah. Yung ShippingCart mas mabilis.

Offline paolorenzo

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Re: Kango Express
« Reply #9 on: Mar 24, 2021 at 06:34 PM »
112? that's a light AVR. Class D na ba Yamaha? Good thing it didnt get stuck in USPS. Mine just got delivered to their warehouse today.

Yeah, entry level HDMI 2.1 AVR, the TSR-700 (Costco version of the RX-V6A).  It'll replace my 10 year old Onkyo HT-RC260.  Sana this lasts me another decade din...  Sorry, nag OT na ako.

Sanay lang ako sa sea cargo, so yung $112, largest balikbayan box na yun.  Kaya nagulat ako.  I would've opted for sea, had I known.  My bad.  Being tax free did offset some of that added cost.

Offline raptor

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Re: Kango Express
« Reply #10 on: Mar 24, 2021 at 07:36 PM »
door-to-door delivery ba ang Kango? and how long does the delivery take on average?
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Offline Weng!

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Re: Kango Express
« Reply #11 on: Mar 25, 2021 at 05:11 AM »
Yeah, entry level HDMI 2.1 AVR, the TSR-700 (Costco version of the RX-V6A).  It'll replace my 10 year old Onkyo HT-RC260.  Sana this lasts me another decade din...  Sorry, nag OT na ako.

Sanay lang ako sa sea cargo, so yung $112, largest balikbayan box na yun.  Kaya nagulat ako.  I would've opted for sea, had I known.  My bad.  Being tax free did offset some of that added cost.

Nagka stock na ba uli ang costco version ng V6A? Sale price ba kuha mo?

Offline paolorenzo

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Re: Kango Express
« Reply #12 on: Mar 25, 2021 at 05:47 AM »
Nagka stock na ba uli ang costco version ng V6A? Sale price ba kuha mo?
Yes, nagka stock na ulit.

https://www.costco.com/yamaha-tsr-700-7.1-channel-network-av-receiver.product.100686465.html

Hindi sale sir, $399 yung standard member-only price nang TSR 700. Di ko ma tyempuhan yung $339 sale price. At least much better than $699 na RX-V6A, which is just a rebadged unit.

Sorry, OT.
« Last Edit: Mar 25, 2021 at 05:49 AM by paolorenzo »

Offline Weng!

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Re: Kango Express
« Reply #13 on: Mar 25, 2021 at 08:31 AM »
Yes, nagka stock na ulit.

https://www.costco.com/yamaha-tsr-700-7.1-channel-network-av-receiver.product.100686465.html

Hindi sale sir, $399 yung standard member-only price nang TSR 700. Di ko ma tyempuhan yung $339 sale price. At least much better than $699 na RX-V6A, which is just a rebadged unit.

Sorry, OT.


Sulit parin $112 airfreight kasi kung e seafreight mo magbayad ka pa ng +/- $38 sales tax + $35-40 shipping est + 2 months wait. Konti lang dagdag at di matagal ang antay.

Sorry ulit sa O.T.

Offline drhiredgun

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Re: Kango Express
« Reply #14 on: Mar 25, 2021 at 10:10 AM »
Yes, nagka stock na ulit.

https://www.costco.com/yamaha-tsr-700-7.1-channel-network-av-receiver.product.100686465.html

Hindi sale sir, $399 yung standard member-only price nang TSR 700. Di ko ma tyempuhan yung $339 sale price. At least much better than $699 na RX-V6A, which is just a rebadged unit.

Sorry, OT.

Pa-OT po regarding sa Yamaha TSR700..

https://www.reddit.com/r/hometheater/comments/jgu3wq/yamaha_tsr_700_or_tsr_7850/
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Offline paolorenzo

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Offline Arulco

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Re: Kango Express
« Reply #16 on: Mar 26, 2021 at 06:56 PM »
Sunod-sunod yung delay ng Philippine arrival ng Kango shipment ko kaya medyo nag-aalala na ako.

Shipped out March 11
ETA #1 March 22
ETA #2 March 25
ETA #3 March 31

Nag message ako sa Viber kanina, yun daw kasi ang advise ng airline. Sa lagay na yan, aabutan pa ng Holy Week yung customs clearing at final delivery. Tsk tsk.

Balik SC na ako sa susunod. Medyo nag normalize na yung lead times nila lately.
« Last Edit: Mar 26, 2021 at 07:00 PM by Mr. Bungle »

Offline alvinbaronsia

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Re: Kango Express
« Reply #17 on: Mar 27, 2021 at 01:13 AM »
Sorry to hear about your experience.
I've always thought of SC as first rate with shipping times about 2 weeks average for me (a few instances with a week or less), and Kango usually 3 weeks, so I suppose I'm more tolerable considering shipping cost is almost half, more accurate weight/dimensions measurements, no need for insurance, and of course, no tax which most of the time covers the cost of shipping. So unless I'm shipping something very heavy and cheap by sea, I'll stick with Kango for air.

Offline Arulco

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Re: Kango Express
« Reply #18 on: Apr 05, 2021 at 11:51 PM »
Insured ba talaga yung mga packages na lost in transit galing Kango to PHL? Nawala ata yung shipment ko. According sa FAQ nila parang wala. Kaya siguro mas mura.

Hindi na sumasagot yung CS nila sa Viber. Hindi ko naman sila kinulit. Nag follow-up ako respectfully tatlong beses lang after each instance ng ETA delays nila. Nothing more. Wala na nga silang tracking status updates, ayaw pa nila sabihin kung nasaan na yung package.

Actually sa TPC at Philmug meron din mga nagreklamo na ninakaw yung pricey items nila nung dineliver sa warehouse nila sa Delaware kahit may proof of delivery na yung FedEx, ayaw pa rin nilang mag take responsibility at na finger point pa rin sila sa retailer at fedex.

Last na talaga to.
« Last Edit: Apr 05, 2021 at 11:59 PM by Mr. Bungle »

Offline alvinbaronsia

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Re: Kango Express
« Reply #19 on: Apr 06, 2021 at 01:07 AM »
Ah that's bad news. Hope you get your package soon. Keep us updated.

Offline alvinbaronsia

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Re: Kango Express
« Reply #20 on: Apr 14, 2021 at 01:35 PM »
Sharing my last experience.
Seller shipped item March 6 via USPS to Kango, was received March 23 (held in USPS center for 2 weeks) due to USPS issues.
Shipped by Kango March 25 with estimated date of April 5.
April 7, changed to April 12 ETA.
Delivered today April 14.
Total weight ~50lbs shipping was about $230+. US sales tax $0.
3 weeks more or less from shipping date.   

A good turnout for me, but please take into account other experiences wherein the shipments didn't arrive.

Offline turismo1997

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Re: Kango Express
« Reply #21 on: Oct 25, 2021 at 12:45 PM »
anyone had experience shipping flagship celphone via kango? Did it passed thru customs without tax? I did last time using JAC. I just want to avail of the 0% sales tax in US.

Actually I've used their service 5x already. All under $200. I guess you need to declare the same?
« Last Edit: Oct 25, 2021 at 12:47 PM by turismo1997 »

Offline paolorenzo

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Re: Kango Express
« Reply #22 on: Oct 25, 2021 at 01:07 PM »
anyone had experience shipping flagship celphone via kango? Did it passed thru customs without tax? I did last time using JAC. I just want to avail of the 0% sales tax in US.

Actually I've used their service 5x already. All under $200. I guess you need to declare the same?
Not cellphone, but AVR worth $399. Above the 10k PH import limit. Di naman ako siningil nang PH taxes.

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Offline CeeV

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Re: Kango Express
« Reply #23 on: Oct 25, 2021 at 03:50 PM »
How about a Laptop worth $1K  pwede and tax free kaya sa Kango?

Offline alvinbaronsia

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Re: Kango Express
« Reply #24 on: Oct 26, 2021 at 10:50 AM »
There's no forwarder who guarantees no PH customs tax, and all of them say it's subject to tax and duties, but so far, I've never been taxed in Kango, Shippingcart, pobox. I don't think you would be, since we are exploiting balikbayan benefits, but just in case, you should be prepared to.

Offline CeeV

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Re: Kango Express
« Reply #25 on: Oct 26, 2021 at 11:07 AM »
Oks thanks...will end up kapag natax pala....mas expensive pa..Better buy na lang locally

Offline alvinbaronsia

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Re: Kango Express
« Reply #26 on: Oct 26, 2021 at 11:32 AM »
Oks thanks...will end up kapag natax pala....mas expensive pa..Better buy na lang locally

Yup, if there's a local distro, always better to get from them. I usually only buy 2nd hand stuff, not locally available, or a very good deal during holidays.