NAD cdp players particularly c542 have really quality issues because there are considerable number of people who are complaining about this cd player. This is evident in various forums around the world. In fact, in ecoustics.com there are also a number of people who posted and are complaining about the same problem with my cdp. And not only for the cdp, they have also problems with the c272 and c162 amp-preamp combination. Here in Philippines, how many are we? 3, 4, 5 or 6?. At what percentage is this with the total number sold by studio systems? If the defect accounts for 4%, can we say that it is tolerable to have 4 units defective per a hundred. Well, I don't have any idea about production, but I think 4% percent is not acceptable and if this is the trend with this cdp, I think it will have tremendous impact on the realibility of NAD in the future. For me alone, this is my last unit with NAD, and my friends here who knows about my fate with NAD, are already hesitant about buying NAD.
You know what? I posted my complaint in the NAD website by posting on the "Ask your question portion". The first and second time I post my question (it was a complain), I was answered by a certain Ms Karen Pritchard, and telling to handle the matter and get back to me in due time. However, until recently, I didn't have my player and I posted again, and Karen never came back. That was very good customer care!!! Another thing, before doing all these, I first went to guestbook and wrote my complain. Before me, there are alot of people who posted about their bad experience with NAD (I guess some of you who have gone on the page) saying about "don't buy NAD poduct" , "your website is awful" and the likes, but today, try to visit their guestbook, you won't see anything bad about NAD but praises.
It had been cleaned!!!
I'm sorry for writing all these, and who am I to put down NAD. But as long as I'm not satisfied with their products and services and I feel that I'm cheated, I have to write it anywhere, in forums. For us who are NAD victims, tell your friends about your bad experience, write it--in the internet so that NAD will suffer from pain and sooner of later, little by little-- the virus will wreak havoc on NAD.