i know their reason for getting fax/scan copy of the credit card and id is valid, but what i'm suggesting is a seemless and better method for e-commerce, which i think is also done by yespayments with other sites (e.g. islandrose). i don't see the point why the same couldn't be done with pinoydvd.biz.
i know their service is good but again it can be better or even great if they just implement the nitty gritty comments of consumers/clients. But for a month old system, it's pretty good!
and besides i know for sure that their online security is good enough (probably 3-des encryption). but would you email a scanned copy of your credit card? that's not at all safe for me! yes you may erase the numbers (for those who know photoshop) but that again is another step to hassle clients, wherein fact the very reason they want to shop online is to avoid inconveniences.
just my 2 cents worth.
still i give my cheers and praises to pinoydvd.biz, for reponding to my concern via email this morning. the online shop is really good! service according to most here is excellent. and as experienced, customer support is superb! they're just a few steps away! but for sure they'll get there.
