Author Topic: Good Experience with Customer Service  (Read 1186 times)

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Offline L O R D

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Good Experience with Customer Service
« on: Jun 11, 2006 at 08:59 PM »

I would just like to share my good experience with today. Very fast customer service response.

I ordered a dvd set last week.  It is set to be shipped soon. Today, I saw the price of my order dropped a significant amount.  I wrote them and requested if I be charged the latest price since it is still unshipped.

They responded almost immediately.  According to them, i will be billed the new low price.  :)

I am happy that they value their customers even if we are based abroad.