Author Topic: Sealed but with Scratches!@#@!* (Read 20003 times)

Kings · « **Reply #60 on:** Mar 23, 2003 at 07:12 AM »

Quote from: daigoro on Mar 22, 2003 at 10:18 PM

try sending an email to this address. i contacted them about my jurassic park dts uncorrected dvd

universalstudios&[email protected]

bro, is that an amersand between "universalstudios" and "dreamworks" ? what did they do for you ? did they send you a new dvd ?

daigoro · « **Reply #61 on:** Mar 23, 2003 at 09:20 AM »

yup, the entire email address includes the &. they are going to send me a new jpark dts dvd (the corrected one) after i send in my old one

Kings · « **Reply #62 on:** Mar 23, 2003 at 01:01 PM »

thanks, daigoro. i'll email them and see what happens.

RMN · « **Reply #63 on:** Jan 19, 2004 at 06:20 PM »

The sealed R! DVD of All About my Mother that I bought from a seller here at Pinoydvd had sratches on both sides! (it's a two sided disc) But the scraches did not affect playback. My BMWFilms DVD had scrathces too when I opened it. *sigh*

T-850 · « **Reply #64 on:** Feb 10, 2004 at 03:07 PM »

i've always been shaking the case bafore actually buyin them so no problem s encountered from my side

jas · « **Reply #65 on:** Feb 11, 2004 at 02:14 PM »

Disc 2 of the sealed R1 X-men 1.5 I bought from Charbit was scratched and damaged due to broken disc holder

I returned the DVD to Charbit and he kindly replaced it for me.

T-850 · « **Reply #66 on:** Feb 11, 2004 at 03:03 PM »

Quote from: jas on Feb 11, 2004 at 02:14 PM

Disc 2 of the sealed R1 X-men 1.5 I bought from Charbit was scratched and damaged due to broken disc holder I returned the DVD to Charbit and he kindly replaced it for me.

that's nice to know!

its nice to know that we have individual sellers with customer care talaga!

sandman · « **Reply #67 on:** Oct 29, 2004 at 02:59 PM »

I experienced getting one of those factory defect DVDs. It was the copy of Sleeping Beauty. I got it sealed (so obviously its not the seller's fault).

When I opened it the day after, I saw that that the DVD's Disc 2, though it had a smooth scratch-free surface, I noticed that the inner layer of the disc was warped!! I immediately called the attention of the seller and I was able to replace the one given to me.

bukoy · « **Reply #68 on:** Jan 05, 2005 at 05:42 PM »

LOTR:Two Towers Platinum pero napalitan naman
T2: Collectors edition with Aluminum case-no way ng napalitan only copy nalang kc nevertheless i didnt affect the playback of the movie
Six Sense: minimal I wont mind.

Kaya ngayon everytime na bibile ako ng DVD, I make it a point to chk the disc first if its well conditioned before leaving lalung-lalo na pag box set.

ranran · « **Reply #69 on:** Feb 16, 2005 at 05:23 PM »

Quote from: RMN on Jan 19, 2004 at 06:20 PM

The sealed R! DVD of All About my Mother that I bought from a seller here at Pinoydvd had sratches on both sides! (it's a two sided disc) But the scraches did not affect playback. My BMWFilms DVD had scrathces too when I opened it. *sigh*

with incidents like this, would it be a good idea / s.o.p. (when buying from a Marketplace seller) to actually open (unseal) a sealed DVD first before considering a transaction completed?

mahirap na kasi kung nakalipas na ng 1 to 2 days or more then saka palang na discover na may scratch/es yung disc...
1.) granting it is ORIGINAL FACTORY seal the seller wouldn't have anything to do with the defect would he (or she)?
2.) how can the Marketplace reseller know that there was really a defect in the item or niloloko lang sya ng buyer / complainant?

should pinoydvd have a protocol or procedure regarding issues like this to protect its members (from each other)?

techdude · « **Reply #70 on:** Apr 23, 2006 at 03:59 AM »

I recently bought 'Million Dollar Baby' R3 from C Interactive from SM, and it has scratches when I opened it at home.

hemisphere · « **Reply #71 on:** Apr 23, 2006 at 04:12 AM »

return for an exchange.. or refund. get the r1 sir.

chinoh151 · « **Reply #72 on:** Apr 23, 2006 at 04:29 PM »

Ay nako! One time I was really, really pissed off with Astro podium. I went there right? Then I was brousing and saw the classic movie: "The Music Man" (1962) being sold. I was really excited because this would be part of my mm collection. I went into the car and my driver started driving. We were in the middle of very heavy traffic and I opened the DVD and saw a huge scratch, a note fell out from Astro, it went something like this: Can skip from chapters 20-26! I was so mad and I was at the middle of terrible traffic. I had to go back and got a refund. I was wondering, why would astroplus put a destroyed wanted title out for people to buy? Did they want to cheat us? Did they just want us to buy something so that we would HAVE to exchange for another DVD? The answer is still not found...

talisman30 · « **Reply #73 on:** Apr 23, 2006 at 06:30 PM »

ako naman, i got my copy of LOTR ROTK. disc 1 ata or disc 2 had scraches on it sa middle ng disc. good thing no skips while i watched the film. and there's another one that i opened that had smudges/ fingerprints on it. bad trip kapag ganun coz alam mong manual nila ginagawa ito.

hemisphere · « **Reply #74 on:** Apr 23, 2006 at 06:45 PM »

my harry potter gof and king kong LE - r3 have finger prints. weird. played naman smoothly kaya cool na rin.

chinoh151 · « **Reply #75 on:** Apr 23, 2006 at 08:20 PM »

So does this mean we are all buying unsealed, re-packed copies!?

keilu · « **Reply #76 on:** Apr 23, 2006 at 08:59 PM »

nah! sometimes that disc jaz becames loose inside.... like the last dvd i bought.... its sealed but i'm sensitive to buying scratched discs so i immediately opened it..... my worst fears are confirmed...it is a loose disc....fortunately....the disc didnt acquire any scratches

but sometimes, it depends. there was this dvd i bought, its also a loose disc and it has scratches (but it played smoothly) but i still had it replaced even if i bought it from mega (and i live in las pinas) and i bought it on sale. I still had it replaced.

chinoh151 · « **Reply #77 on:** Apr 23, 2006 at 11:26 PM »

Actually, here, in the philippines, there are these really loose plasic slips covers and these really tight ones. Maybe the loose ones use to be unsealed. I dont know..

talisman30 · « **Reply #78 on:** Apr 24, 2006 at 12:41 PM »

Quote from: hemisphere on Apr 23, 2006 at 06:45 PM

my harry potter gof and king kong LE - r3 have finger prints. weird. played naman smoothly kaya cool na rin.

actually palagi akong may fingerprints bro lately: walk the line, fight club, etc...

seph1018 · « **Reply #79 on:** Apr 24, 2006 at 12:52 PM »

Quote from: talisman30 on Apr 24, 2006 at 12:41 PM

actually palagi akong may fingerprints bro lately: walk the line, fight club, etc...

parang staple na ata sa fox CEs ang scratches and prints...my walk the line CE had some scratches, buti na lang no effect on viewing. I'll probably just get another one for storage.

munky · « **Reply #80 on:** Apr 24, 2006 at 12:53 PM »

mine is Finding Nemo from Astro Podium Sale. Disc 2 has scratch.

Harry Potter and the Chamber of Secrets R1. May scratch din sa disc 2.

Pero okay na rin kasi pareho naman walang problema nung play ko.

jonster · « **Reply #81 on:** Jun 23, 2006 at 03:32 PM »

Bought Kingdom of heaven R3 for P299 at Astro Podium. When i opened it sobra malalim ang scratch nya and it skips on certain chapter.

Good thing i had it replaced.

chinoh151 · « **Reply #82 on:** Jun 23, 2006 at 03:41 PM »

was it loss disc?

jonster · « **Reply #83 on:** Jun 26, 2006 at 10:31 AM »

Quote from: crazyguyallert on Jun 23, 2006 at 03:41 PM

was it loss disc?

No crazyguyallert its not a lose disc. I always make sure before i buy certain dvd na kinakalog ko yung case para malaman ko kung may disc na natanggal. Layo pa naman ng Podium sa min.

chinoh151 · « **Reply #84 on:** Jun 27, 2006 at 02:04 PM »

just curious.

otogi · « **Reply #85 on:** Jul 18, 2006 at 03:13 PM »

Happened to me with Craig David concert DVD. I was depress for a moment

:'(