Author Topic: Amazon.com - shopping, shipping, post office, customs Q&A  (Read 244499 times)

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Offline zonks

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1830 on: Sep 12, 2019 at 11:35 PM »
sa part ko naman, dun din sa US dineliver tapos inuwi dito, dalawang pair na shoes na magkamukha, same din size pero nung sinukat mas malaki ugn isang pair, pinapaship sagot ko daw, mahal masyado kaya hindi na naibalik

Offline Conan

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1831 on: Sep 13, 2019 at 10:05 AM »
Bad experience with Amazon customer service though the return window has lapsed already because I had these brake rotors (they're heavy) sent by sea freight which took about 45 days. First of all I ordered a pair of brake rotors for one of my cars and when I opened the box it was only one rotor. So I checked with my shipper if it was only really one box and he confirmed yes. When my shipper offered to order me another rotor piece, he noticed that the part number of my order was different than the part number of the box! So they sent me the wrong rotor!


My only avenue for complaining was through chat. I need to ship the rotor back to them at my expense in order to refund me the 51 Dollars that I spent! Hindi ba ako malulugi doon? So anyway they wouldn't budge from their stance that I need to ship the item back. So my friend the shipper said that he would hand carry my rotor with him in October when he goes to the US.

UPDATE
I also emailed the brake parts company Power Stop about this mistake and they were totally silent while I was getting disgusted with the customer service of Amazon. So today they finally answered and the correct brake rotors are already on their way to my shipper in California without requiring me to send back the wrong part. Hay salamat!  :)
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Offline zonks

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1832 on: Sep 13, 2019 at 10:09 AM »
UPDATE
I also emailed the brake parts company Power Stop about this mistake and they were totally silent while I was getting disgusted with the customer service of Amazon. So today they finally answered and the correct brake rotors are already on their way to my shipper in California without requiring me to send back the wrong part. Hay salamat!  :)
 

nice bro ah, although late pero good di gaya dito sa pinas

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1833 on: Sep 13, 2019 at 10:31 AM »
i stopped shopping at Amazon muna. pahinga na at masyado na din ako nagiging maluho. spent almost $2K in a span of 3 months kaka bili sa Amazon.

nagaya na ako sa kapatid ko sa US na may shopping addiction ata. sabi ng nanay namin araw araw may dumadating na delivery and the unopened boxes kept piling na daw.

Offline GIJoe

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1834 on: Sep 15, 2019 at 07:48 AM »
Nirekllamo ko na APEX kay amazon nasa pinas na item ko last wednesday for final delivery na thursday september 19 pa daw. Mukhang maganda ireklamo natin ang apex na courier.


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Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1835 on: Sep 15, 2019 at 09:17 AM »
^i thought ako lang. Same situation tayo. I already requested for a refund.

Offline xb24

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1836 on: Sep 16, 2019 at 07:44 AM »
Guys kung 1 item lang kukunin sa amazon or any US site mas makakamura ba gumamit ng shipping cart address or mas ok sariling order nalang direct sa phil? TY

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1837 on: Sep 16, 2019 at 08:09 AM »
i can only compare it to MyShoppingBox and it's much much better getting it direct sa Amazon.

1. you get the item in 4-10 days compared to the same (most cases mas mahal pa) shipping price sa MSB that will take 45 days at least
2. cheaper din since the shipping fee is fixed. may added sales tax din kasi when shipped within the US (depends how much from state to state) to the 3rd party shipper. so you have the retrailer shipping price+tax+3rd party shipping charge. easy math  ;)
3. you do not know how big the box Amazon or the retailer will use to ship the item (Amazon is notorious for using big boxes) and that is a major factor how much the total cost will be using the 3rd party shipper as they compute the box dimensions and not the actual item.

Anong item ba yan if you don't mind me asking? baka naman meron na locally like sa Shopee at Lazada or somewhere else that you're not aware of.
« Last Edit: Sep 16, 2019 at 08:11 AM by oznola »

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1838 on: Sep 16, 2019 at 08:14 AM »
^i thought ako lang. Same situation tayo. I already requested for a refund.

medyo pahirapan sa refund ngayon ah. i got pushed back several times na. they are saying na they will issue the refund once they receive the item na unlike before napapa refund ko na agad.

Mukhang may major adjustments sila ginawa with international orders.  :'(

Offline Conan

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1839 on: Sep 16, 2019 at 08:28 AM »
medyo pahirapan sa refund ngayon ah. i got pushed back several times na. they are saying na they will issue the refund once they receive the item na unlike before napapa refund ko na agad.

Mukhang may major adjustments sila ginawa with international orders.  :'(
Yeah it sucks!
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Offline edwn1220

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1840 on: Sep 16, 2019 at 08:40 AM »
Check this out:

Amazon wants to give you $15 for free – here's how to get it

I just got $50 in my Amazon account balance and a free $15 promotional credit last Friday ;D
Just buy a $50 Amazon e-gift card (not necessarily a gift for others, you can use it yourself). I must admit that the code didn't work for some reason when I tried to type it in the code box on the checkout page so I contacted Amazon Customer Service. The rep immediately credited $15 into my account. This is effectively a 30% savings for those who are frequent Amazon shoppers.
Please note the promo credit is not visible on your account balance; you can see it by checking out an item from your cart and then proceed to the payment page (you can delete the item later).

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Offline anya618

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1841 on: Sep 16, 2019 at 08:50 AM »
Check this out:

Amazon wants to give you $15 for free – here's how to get it

I just got $50 in my Amazon account balance and a free $15 promotional credit last Friday ;D
Just buy a $50 Amazon e-gift card (not necessarily a gift for others, you can use it yourself). I must admit that the code didn't work for some reason when I tried to type it in the code box on the checkout page so I contacted Amazon Customer Service. The rep immediately credited $15 into my account. This is effectively a 30% savings for those who are frequent Amazon shoppers.
Please note the promo credit is not visible on your account balance; you can see it by checking out an item from your cart and then proceed to the payment page (you can delete the item later).



Quote
Unfortunately, you are not eligible for this offer.
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Offline xb24

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1842 on: Sep 16, 2019 at 09:03 AM »

Anong item ba yan if you don't mind me asking? baka naman meron na locally like sa Shopee at Lazada or somewhere else that you're not aware of.

Nagbbrowse palang sir ng mga 10k above toy/statue na di locally available.

Thanks sa reply. Pero sir kung multiple items na yung oorderin mas makakamura na ba gumamit ng ShippingCart para consolidated na yung items kesa direct? 
« Last Edit: Sep 16, 2019 at 09:07 AM by xb24 »

Offline edwn1220

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1843 on: Sep 16, 2019 at 09:10 AM »


Baka sir nakabili ka na dati ng gift card

Quote
There obviously has to be a caveat, but this one isn’t too bad: the promotion is only available to people who have never bought an Amazon gift card before from Amazon’s website.
Frans hominum ad perniciem, et integritas ad salutem, vocat.

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1844 on: Sep 16, 2019 at 09:34 AM »
Nagbbrowse palang sir ng mga 10k above toy/statue na di locally available.

Thanks sa reply. Pero sir kung multiple items na yung oorderin mas makakamura na ba gumamit ng ShippingCart para consolidated na yung items kesa direct? 

maybe you missed it or maybe you are aware already. anything above 10K total iba na computation ha? that's why most of us keep single orders to below 10K to avoid the tax.

yung makaka mura really depends. like i said, i have no experience with shipping cart. if they can consolidate multiple items into a single box and compute it from there then siempre mas ok yun di ba?

even if it takes longer, if its not needed kaagad ok lang as long as mas nakamura ka getting multiple items.


Offline edwn1220

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1845 on: Sep 16, 2019 at 09:41 AM »
         
Frans hominum ad perniciem, et integritas ad salutem, vocat.

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1846 on: Sep 16, 2019 at 11:10 AM »
matigas na talaga sila ngayon  :-[ :-\


Offline anya618

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1847 on: Sep 16, 2019 at 11:17 AM »
medyo pahirapan sa refund ngayon ah. i got pushed back several times na. they are saying na they will issue the refund once they receive the item na unlike before napapa refund ko na agad.

Mukhang may major adjustments sila ginawa with international orders.  :'(

nangyari sakin yan from amazon uk sabi nila iship ko daw at sagot nila yung shipping.
pinadala ko from phils to uk yun items na defective. after ilang weeks nag email sakin amazon uk natanggap na daw nila and process na nila yung refund ng item + shipping.
yung amount ng shipping mas mahal pa sa amount ng item LOL  >:D
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Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1848 on: Sep 16, 2019 at 11:34 AM »
^this one bro hindi pa na deliver at all sa akin. ang delivery date was supposed to be last Friday and no updates from ECMS/Apex.

kaya nga nagtataka din ako eh. kasi may isang order ako before na ganyan din nangyari, they refunded me naman agad. mukhang may bagong policy na sila talaga.


Offline anya618

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1849 on: Sep 16, 2019 at 11:35 AM »
^this one bro hindi pa na deliver at all sa akin. ang delivery date was supposed to be last Friday and no updates from ECMS/Apex.

kaya nga nagtataka din ako eh. kasi may isang order ako before na ganyan din nangyari, they refunded me naman agad. mukhang may bagong policy na sila talaga.



normally nagbibigay sila ng grace period para dumating yung item pero after nung grace period pag wala pa dun sila nagbibigay ng refund.
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Offline edwn1220

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1850 on: Sep 16, 2019 at 11:46 AM »
^this one bro hindi pa na deliver at all sa akin. ang delivery date was supposed to be last Friday and no updates from ECMS/Apex.

kaya nga nagtataka din ako eh. kasi may isang order ako before na ganyan din nangyari, they refunded me naman agad. mukhang may bagong policy na sila talaga.
Pwede mong i-cite yung previous case, then ask why the sudden change o kaya naman ask if there are any changes in the returns policy for customers outside the US
« Last Edit: Sep 16, 2019 at 11:48 AM by edwn1220 »
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Offline radiohead

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1851 on: Sep 16, 2019 at 11:47 AM »
Does anyone here have any experience with IPAB? I bought some records using the cheapest international shipping option and got notified by Amazon that my order was shipped using IPAB. They provided a tracking number but the last update was Aug 27 pa. I'm not sure if it will be delivered to my house or if it will be picked up from the post office. Any feedback will be greatly appreciated...thanks!

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1852 on: Sep 16, 2019 at 12:33 PM »
normally nagbibigay sila ng grace period para dumating yung item pero after nung grace period pag wala pa dun sila nagbibigay ng refund.

yes bro. they asked me to wait nga until Saturday:

Quote
Please come back September 22 if you still don't have it and we'll help you out.
Was expected Friday, September 13


Pwede mong i-cite yung previous case, then ask why the sudden change o kaya naman ask if there are any changes in the returns policy for customers outside the US

i did sir. no budge. response i posted was after letting them know of that. ibang iba na talaga unlike a month ago lang na ang dali nila kausap.  :-\
« Last Edit: Sep 16, 2019 at 12:34 PM by oznola »

Offline juanderer

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1853 on: Sep 17, 2019 at 07:50 PM »
anyone know the local contact number of apex ? to follow-up delivery

Offline Conan

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1854 on: Sep 17, 2019 at 08:01 PM »
yes bro. they asked me to wait nga until Saturday:


i did sir. no budge. response i posted was after letting them know of that. ibang iba na talaga unlike a month ago lang na ang dali nila kausap.  :-\
Kupal na sila kausap. Indian name ba ang customer service?
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Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1855 on: Sep 17, 2019 at 08:07 PM »
^yes. Know what, when i get the chance tomorrow, I'll ask some of their agents and find out if there's any policy changes recently.

Amazon is actually one of the biggest accounts that we handle. Ayoko lang talaga to go direct but for informational purposes, I'll check.

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1856 on: Sep 18, 2019 at 11:02 AM »
anyone know the local contact number of apex ? to follow-up delivery

ECMS Customer Services Center – Philippines
Southeast Asia Region
Hotline : +632 555 5258
Mail: [email protected]
Website: www.ecmsglobal.com

Offline mhacman

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1857 on: Sep 19, 2019 at 01:56 PM »
ECMS Customer Services Center – Philippines
Southeast Asia Region
Hotline : +632 555 5258
Mail: [email protected]
Website: www.ecmsglobal.com

sana hindi ko kailanganin ito on my future Amazon purchases.. hahaha

Offline oznola

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1858 on: Sep 20, 2019 at 08:01 AM »
kamusta yung mga delayed orders? I just received an SMS to anticipate the delivery of my last order today na almost 2 weeks ng pending sa kanila.

nevermind, was for a different order pala.  :P
« Last Edit: Sep 20, 2019 at 11:03 AM by oznola »

Offline ronjet

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Re: Amazon.com - shopping, shipping, post office, customs Q&A
« Reply #1859 on: Sep 20, 2019 at 10:18 AM »
Anyone who bought in a UK website/store? They’re asking for a Tel number to contact me regarding my order. Planning to ship it via shipping cart. Will I put the one provided by shipping cart or my local number? Or just ship it directly here. Item is worth more than 10k. Thanks.