I just received stuff I ordered from Amazon yesterday, and noticed immediately that the box of one item was in bad condition. When I opened, nasa remote pa ang battery and the item was definitely not brand new. I reported immediately to Amazon customer service and promptly got a refund, no questions or even pics of the item requested. When I asked about the return process, no need daw. I can donate, use or give away daw if I want. Long story short, I got the item for free and it was working perfectly, even though it had signs of being slightly used. That was a $30 item din. 😁