Just used Johnny Air's service, here's my review. Also cross-posted this in the DVDEmpire thread.
as previously stated, i ordered Brazil: Criterion Collection, (the 3-disc edition), for US$43.37 (41.97+1.40shipping) last 24 October 2002. The next day, I received an email asking me to fax or email a copy of my credit card and credit card statement. I complied last 26 October 2002, a Saturday. They don't have customer service on saturdays and sundays, so they processed my order and shipped it on 28 October 2002.
My order arrived here in the Philippines, in great condition through Johnny Air. Learned of its arrival today, 5 November 2002. The 3-disc DVD weighed 1.3 lbs, important for Johnny Air which charges US$5.50 per lb., and US$5.00 for handling. Picked it up, and paid P648.81 (US$12.15 broken down as follows: 7.15 (for the 1.3 lb 3-disc DVD) + 5 (handling fee)).
In sum, I give good marks to DVDEmpire for good customer service (except on weekends) and pretty fast shipping. All in all, got my order in about 12 days, which is not bad. I think it may have shipped earlier but I was out of town since last thursday and arrived only yesterday so... Prices are ok, not the lowest, but ok especially for Criterions. No free shipping though, although they only charged a minimal amount (US$1.40).
I also like Johnny Air's service, no problem dealing with their staff (head office and greenbelt branch), though their rates are a tad expensive. As you will be incurring a minimum of US$10.50 in shipping, I suggest you buy 2-3 DVDs para sulit, and you scout for the lowest online prices using DVDPriceSearch and the like. Per my experience, 2-3 DVDs would be about 1 lb, but if you buy 2-disc special editions (for example, Pulp Fiction CE), 2 of those would probably weigh more than 1 lb. I think.
