Sorry if I came across that way with what I said but I've experienced racial discrimination first hand, and it's a very touchy subject and a lot of people are rightly sensitive about it.
no need to say sorry bro
sa bpo ako nag work, kahit over the phone lang; sobra nakakairita
pero reality yan, doesnt hurt a bit. naiirita lang ako, as if it would make a difference if they were talking to a white guy; oh wait may difference pala, matagal na silang binabaan ng phone kung ganun attitude nila hehehe
mas nabubuwisit din ako sa pinoy na maka asta akala mo kung sino, ano naman kung nasa abroad ka?
babanatan ka na thousands of dollars ang kita nawawala every hour or so na downtime? eh di kumuha ka ng 2 - 4 providers as backup, $80 each (sometimes less) lang a month for your piece of mind.