I agree with Allanmandy. I tried to get my money back from the Hellboy II Gift set and even that, they wouldn't honor it. They said I should just buy something else! Weird as it was their fault anyway for this and now they won't give you your money back for something they didn't deliver in the first place!
Same thing they also said to me with regards to the IronMan toy!
Will not reserve from Astro again and will buy from other DVD stores instead. Can't really trust a company that lies to its customers, can you?