To all our valued PinoyDVD clients:
We deeply regret to inform you that all shipments included on our Friday and Saturday flights, August 28 & 29, were offloaded in China. Thus, all boxes received by JAC-NJ and JAC-NY between August 24 to August 28 were included. We sincerely apologize that this unfortunate incident happened at the time most of the items are urgently needed.
As of today, the airlines promised us again that it will arrive tomorrow. However, instead of waiting for their confirmation, we have already made arrangements for someone to go directly to their warehouse in China and personally monitor the loading. This way, our contact person can muscle his way and ensure that our boxes will be loaded for tomorrow's flight.
We will give you an update around 11:30 am, as the cargo plane usually arrives at 11:00 am. Rest assured all boxes will be processed and released on the same day.
We hope for your utmost understanding.
Again, my sincerest apologies,
Aura B.
P.S. To answer you inquiries about the transit time and rates:
1. All boxes addressed to NJ will be consolidated first before they are forwarded to Woodside, NY. Thus, please add a 2 - 3 days on the transit time (excluding weekends) if your boxes are received by our NJ office. Our flight dates from NY are every Tuesdays, Fridays and Saturdays.
2. If your shipment is labeled under JET C. / AURA, we offer a special rate as agreed with the owner of this web site. Otherwise, I do not have any control on your rates.
3. By the last quarter of this year, we will arrange a special I.D. for members of your group. This I.D. will cover special "freebies" and discounts on special months. However, only those who submitted their TSA forms will be given an I.D.
