Congrats, sir macdon!
Clarification lang:
Did you say that your original remote was defective?
Or did you simply ask if they could sell you another remote, without mentioning anything about the present condition of your original remote?
All I asked in my email is if they could sell me a remote - i was willing to pay since I cant control my WD HD including 2tb of files . I just said my remote was missing - which is absolutely true and i even have a police report to back it up if needed.
In the previous page of this thread, I asked publicly if a spare remote could be both locally. I called 2 dealers & the Phil distributor themselves if they could sell me one - unfortunately, they said that all remotes come in bundled with the set.
Thus my only recourse was to either buy a Harmony remote or contact the worldwide distributor - while, I didnt think that they could sell me one, nag bakasakali lang ako if they could help.
I posted the info above to show everyone na maganda etong kumpanya that we support, kasi it proved that they support us as well - the end users.
The posted info above shouldnt be taken maliciously in any form but if you have any legitimate concerns with WD, then its nice to know that there are still companies that go above & beyond. So please, I hope members in this forum will not abuse their generosity.