Mine is definitely going back to the store. Got it from Buy.com and got it last Saturday. For a day, it was working fine. Yesterday, the remote control started to act weird. Sometimes, nothing happens when I press the remote. On other times, pressing any of the D-pad buttons to navigate the menu would cause the remote to fire continuously making it impossible for me to navigate the menu properly. It will make me overshoot my target. Tried replacing the remote's batteries and it's still the same.
During the first day that it was working, I was impressed. For the price, I thought it was a good buy. My only complaint is the speed of the scan function. For me, 16X is a bit slow. Probably, I'm just used to the scan speed of the PS3 (120x max). Anyway, my brother-in-law will be returning to the US on Friday, and so will my WD media player.
Just an update to this problem. I remember the first day I got it, I tried it on the Pioneer plasma on my HT room and it worked flawlessly.
The next day, I transferred it to my bedroom and hooked it to my Samsung LCD and that's when it started to act weird. It appeared that mine is not an isolated case and there has been a lot of similar complaints. Someone at AVSforum said that unit acts weird when paired with a Samsung or Philips LCD. Here is his original post
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To people who are having problems with remote... this post could maybe help you solve your issues.
I got one unit about a week ago and it worked as advertised on a 47" Philips LCD (47PFL9732).
This weekend I bought another one for my brother who had another 47" Philips but a different model (47PFL5603). When I plugged the device, the remote was acting so weirdly that we almost couldn't control the device.
I was thinking that we definitely got one of the units with a defective remote which some people were talking about.
Then, I came across a message on a French forum by a user who had exactly the same model of Philips. Even though I don't speak French, a google translation made me understood that he also had the same kind of remote problems, apparently due to Infrared signals coming from the LCD interfering with the remote. He solved it by moving the unit further away from the TV and shielding it in some way.
I tried the same by moving the unit close to the ground and even turned it backwards so that it faces the wall. And all of a sudden it started to work flawlessly and we didn't have any problems since.
If this is not specific to just one model of TV then I'm guessing that some of you guys could have a similar interference problem. You may try this solution and see if it makes a difference."
Here is another post.
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Found in this thread and on others around the web, some Televisions emit signals that interfere with the supplied WD remote. The TVs I've seen reported are generally Samsung and Philips.
Someone mentioned solving it by adjusting the position of the WD TV HD unit further from the television. Another user mentioned changing settings in the tv themselves, but I can't seem to find the post. I'm pretty positive it's in this very thread and regards a Samsung TV. "
Too bad I read this late. I had already asked my brother-in-law to return it to Buy.com.