Topic: Cignal satellite cable

[burnok123]

san ba pwede ma try ang CIGNAL? plan to get 1 kaso need to see muna sana kung malaki difference from CATV to CIGNAL specially local channels...

[jeyps11_c]

I don't think there is a very noticable difference between Cignal and (let's say) Destiny. Lalu na on local channels since they are broadcasting in analog. It' not like HD and SD. IMHO yung switch to Cignal mainly for the HD braodcast or becasue you don't have any wired cable in your area.

[pchin]

they are not advertising their 3 months free if you prepay for a year in their website.

It's in the website na

http://cignal.tv/images/12361Promo.jpg

[puffalan84]

san ba pwede ma try ang CIGNAL? plan to get 1 kaso need to see muna sana kung malaki difference from CATV to CIGNAL specially local channels...

you may check the sony displays in sm appliance at MOA, they have some samples in the area as part of their promotion, parang free cignal TV for every purchase of LCD.. cheers..

[trigo]

It's in the website na

http://cignal.tv/images/12361Promo.jpg

valid ba ito sa 1290/mo plan?

confirmed: p1290 plan is included in 12+3 promo.

[chard.ryan]

Sir,, sa cignal po ba pwede madaming tv na naka on with diff channels? may babayaran ba para ipaganun? thanks po. im planning to change my cable eh. or pag may kilala kayo na pwede ipaganun? willing to pay.

[vice]

My cignal account got activated after 2 days. Nakaka-asar lang kasi when I was applying for my dream account they already asked for my Proof of billing, income, and ID. I even had to send it several times kasi di daw nila nakuha. TAPOS, the same requirements were required by the installer. Eh ano pa yung binigay ko sa dealer!

Chard.ryan : You will have to lease the box from cignal if you want to have a 2nd or 3rd TV. Its 230 a month/box. You will have to buy the splitter from them also for 500.

[trigo]

My cignal account got activated after 2 days. Nakaka-asar lang kasi when I was applying for my dream account they already asked for my Proof of billing, income, and ID. I even had to send it several times kasi di daw nila nakuha. TAPOS, the same requirements were required by the installer. Eh ano pa yung binigay ko sa dealer!

Chard.ryan : You will have to lease the box from cignal if you want to have a 2nd or 3rd TV. Its 230 a month/box. You will have to buy the splitter from them also for 500.

how's the signal for the 2nd and 3rd box?  am thinking of getting extra box myself.

[jetro]

changing the topic a bit...

I had to call customer service a few days ago (inquiry to pay 12 get 3 mos free and a minor billing issue), I was surprised to get connected instantly.  Complete turnaround from my previous experiences of waiting for 20+ minutes before getting connected 

[darth_rye]

Ours was installed last Oct.21 and until now i still haven't receive our first billing from them. Called them twice already to report the matter and no response whatsoever. They've even ask for my e-mail para dun na lang i-forward wala pa din......GGGRRR #%*!

[vice]

how's the signal for the 2nd and 3rd box?  am thinking of getting extra box myself.

Just checked now and hindi pa activated yung 2nd box. Balitaan kita when it gets activated.

Eto na ang dreaded After-sales service ng cignal.

Been calling their hotline the past few days and I am immediately answered by a rep. Kaya lang when I followed up for the activation of the 2nd box, sabi nila, talagang di daw sabay? "EH BAKET?"

Here's the clincher, after giving the STB and card number, sabi endorse nila sa support team. Sabi ko, ano case number.... "Wala daw". In other words, di din nila endorse yun!

[trigo]

changing the topic a bit...

I had to call customer service a few days ago (inquiry to pay 12 get 3 mos free and a minor billing issue), I was surprised to get connected instantly.  Complete turnaround from my previous experiences of waiting for 20+ minutes before getting connected 

i had the same experience, was connected with a call center agent after 4 rings.  keep it up, cignal!

[Servus]

i had the same experience, was connected with a call center agent after 4 rings.  keep it up, cignal!

sana nga maayos na ng cignal ang aftesales nila. i experienced that also last sat evening. pero in my experience parang may mas nangyayari pa kung mag-email ka sa [email protected] kesa tumawag ka sa call center nila.

[pchin]

how's the signal for the 2nd and 3rd box?  am thinking of getting extra box myself.

I got my 2nd box. Signal is fine.

i had the same experience, was connected with a call center agent after 4 rings.  keep it up, cignal!

Ever since after the Pacquio fight, their customer service HOTLINE is much better.

Just checked now and hindi pa activated yung 2nd box. Balitaan kita when it gets activated.

Here's the clincher, after giving the STB and card number, sabi endorse nila sa support team. Sabi ko, ano case number.... "Wala daw". In other words, di din nila endorse yun!

Geez... looks like the "activation" period is still very poor, it's hit or miss. 

[vice]

Hay, after 3 days of enjoying, eto may problema na.

When we got home today, wala daw ma-receive na signal yung STB.

Called their hotline and tried all sorts of fix pero ayaw pa rin. Pupuntahan na lang daw ng support nila.

Wala naman nagalaw sa Satellite and dito sa loob ng bahay. It was working before we left around lunch time. Haay.

[mumbaki]

Hi.  Any body here who has cignal satellite cable in Makati.  How's the signal? Maayos ba? I'm planning to subscribe. I'm near buendia corner osmeña hi way in brgy. pio del pilar and staying in a condominium. tnx.

[andre]

Anybody here who installed Cignal without rewiring the whole inhouse cable? (meaning using existing cables), I dont want to rewire or have unsightly new cables. My house have RG6 however it is being splt to 5 different TV.

[Tempter]

Question mga masters,

Kung halimbawang lilipat ka ng bahay, kelangan pa ba ng mga tao ng Cignal? Or pede mo ng dalin ung dish tapos ikaw na lang maginstall?

TIA

[Waxx]

Question mga masters,

Kung halimbawang lilipat ka ng bahay, kelangan pa ba ng mga tao ng Cignal? Or pede mo ng dalin ung dish tapos ikaw na lang maginstall?

TIA

pwede ikaw, basta alam mo yung tutok.. meron sa internet yung specs e..

ang problem mo lang pano billing mo..

[Tempter]

pwede ikaw, basta alam mo yung tutok.. meron sa internet yung specs e..

ang problem mo lang pano billing mo..

Yun lang...

[Waxx]

Yun lang...

pero pwede mo naman sila advice na change address ka.. di ko lang alam kung may "processing fee"

[trigo]

Anybody here who installed Cignal without rewiring the whole inhouse cable? (meaning using existing cables), I dont want to rewire or have unsightly new cables. My house have RG6 however it is being splt to 5 different TV.

am sure you can use the existing cable, rg6 is quite low loss naman.  i use my old dream rg6 for my cignal.  you can then get the 2nd/3rd box using your existing cabling pa.

[andre]

Thanks for your reply, Im afraid there are many signal losses bec the wire is splice to different tv.

[anchit]

Ours was installed last Oct.21 and until now i still haven't receive our first billing from them. Called them twice already to report the matter and no response whatsoever. They've even ask for my e-mail para dun na lang i-forward wala pa din......GGGRRR #%*!

ako sir 1yr ma kahit isang billng wala ako narereceive:) panalo dba? Naka ilamg tawag na dn ako.

[Lopio]

after 3 months and 3 calls i havent received my first bill.

[pchin]

after 3 months and 3 calls i havent received my first bill.

Hehe I hope they'll do that to me too

[jetro]

ako naman e baligtad... naka receive ako ng bill na dapat e hindi.  i've advanced payment until December when my account is still "prepaid" kaya nung i convert sa "postpaid" e dapat i will not receive a bill untill January next year.  I was surprised to receive a bill last month, apparently the billing dept failed to credit my payment from my previous prepaid account to the new postpaid account. 

anyway, na resolve naman agad with a phone call, so now all is good.

[jackryan]

what is the number to call to report a problem with their service?

despite my months of unavailable Cignal service, I am still getting the bills on the dot.

[trigo]

Thanks for your reply, Im afraid there are many signal losses bec the wire is splice to different tv.

they will provide a booster.  assuming you only use 3 box, then only 3 box will pull signals.

[Heartbreak Kid]

san ba pwede ma try ang CIGNAL? plan to get 1 kaso need to see muna sana kung malaki difference from CATV to CIGNAL specially local channels...

you may want to try cable signal booster/amplifier instead hindi ka pa tipid sa channel. available sya sa ace/handyman. malaki improvement sa akin.