Author Topic: Cignal satellite cable (Read 920827 times)

thebat · « **Reply #2520 on:** Apr 27, 2013 at 08:58 PM »

QC Commonwealth area ko. Try ko mamaya. Btw, bumgyo kanina dito super typhoon level!

ungas123 · « **Reply #2521 on:** Apr 28, 2013 at 09:34 AM »

may problema ba cignal? kagabi pa STB starting up lang yung sa akin e.

penti · « **Reply #2522 on:** Apr 28, 2013 at 10:40 AM »

Same problem din ako sa starting STB since yesterday. pero kanina may signal naman yung kapitbahay ko, so di ko alam if problem ng Cingal o local problem.. any updates?

rivertala · « **Reply #2523 on:** Apr 28, 2013 at 11:03 AM »

same here stb starting up kahapon pa, bulacan area po ako.

pentium4 · « **Reply #2524 on:** Apr 28, 2013 at 12:51 PM »

Technical problem due to distribution amplifier in Uplink per Cignal head ofc.
resolved 7pm last night.

reset your unit; unplug power and reconnect after 5 min.

fyi

ungas123 · « **Reply #2525 on:** Apr 28, 2013 at 01:19 PM »

Pano magreset ng box?

skooter · « **Reply #2526 on:** Apr 28, 2013 at 01:23 PM »

Quote from: ungas123 on Apr 28, 2013 at 01:19 PM

Pano magreset ng box?

pull out yor stb power plug from yor utility outlet sir, dats the hard reset der talking about..

penti · « **Reply #2527 on:** Apr 28, 2013 at 01:31 PM »

Already did hard reset pero stuck pa rin sa stb starting up.. How long ba dapat naka unplug, na try ko lang around 30 seconds..

skooter · « **Reply #2528 on:** Apr 28, 2013 at 01:54 PM »

5mins. daw sabi nila...

penti · « **Reply #2529 on:** Apr 28, 2013 at 02:31 PM »

Tried for more than 30 minutes and wala pa rin..

Guys, update lang dito if meron na kayong signal so alam natin if sira pa rin yung signal or may problem sa local connection.

FYI, using Pace sa Mindanao..

Thanks!

digic · « **Reply #2530 on:** Apr 28, 2013 at 02:40 PM »

STB Starting up... since yesterday. Taytay area po kami.

thebat · « **Reply #2531 on:** Apr 28, 2013 at 02:55 PM »

Ok kanina morning cignal box ko. Will check later.

rivertala · « **Reply #2532 on:** Apr 28, 2013 at 05:46 PM »

Haynako 2 araw na kame ngttyaga sa antenna wala pa dn signal ang box namen still starting up, any update guys?

Lockon Stratos · « **Reply #2533 on:** Apr 28, 2013 at 06:59 PM »

^ factory reset mo sir un STB.

skooter · « **Reply #2534 on:** Apr 28, 2013 at 07:06 PM »

bter request a techinician for in-house visit para matapos na ang probz. nyo.

thebat · « **Reply #2535 on:** Apr 28, 2013 at 09:59 PM »

the whole day today di nagloko cignal box go. Great signal and picture as well.

penti · « **Reply #2536 on:** Apr 28, 2013 at 11:16 PM »

Dunno if it's just coincidence that 4 or so members here are having problem, or if it's an isolated problem affecting certain users lang since some members here, and other subs, never had signal interruptions..

Might call Cignal nalang, though I don't know how fast they can send in tech support.

gunslinger · « **Reply #2537 on:** Apr 29, 2013 at 06:44 AM »

Mine never had any problems but considerably slower when changing channels unlike before halos walang lag. Was there an update on the digibox?

Pandidoy · « **Reply #2538 on:** Apr 29, 2013 at 10:26 AM »

Tandang Sora. starting up lang din ang nakikita ko sa monitor since yesterday

Talkingdongkey · « **Reply #2539 on:** Apr 29, 2013 at 12:58 PM »

0005DADC is appearing on the top of my TV screen. What is this code?

dynamite_dar · « **Reply #2540 on:** Apr 29, 2013 at 01:18 PM »

Quote from: penti on Apr 28, 2013 at 11:16 PM

Dunno if it's just coincidence that 4 or so members here are having problem, or if it's an isolated problem affecting certain users lang since some members here, and other subs, never had signal interruptions..

Might call Cignal nalang, though I don't know how fast they can send in tech support.

PACE Box
1.     Unplug the RG6 cable at the back of the receiver
2.     Perform hard reset ( unplug and plug in the Cignal box)
3.     Wait for the technical problem error to prompt
4.     Press “ok” on the remote control
5.     Go to “Settings”
6.     Plug in the RG6 cable
7.     Enter the PIN code (“0000”, “9998” or “9999”)
8.     Go to System Setup > Diagnostics
9.     Check the current release number
10. The version should be 106
11. Press cancel/back, then select “Installation Setup”
12. Select “Satellite Setup” then press “ok”
13. Set the following:
a)    LNB Type: Dual
b)    Low Band and High Band LO Frequency: 09750 and 10600
c)     LNB Power: “ON” for the main box and “OFF” for the 2nd/3rd box)
14. Select SES7-NE8 entry point and check signal parameters, then press OK

penti · « **Reply #2541 on:** Apr 29, 2013 at 03:17 PM »

Quote from: dynamite_dar on Apr 29, 2013 at 01:18 PM

PACE Box
1. Unplug the RG6 cable at the back of the receiver
2. Perform hard reset ( unplug and plug in the Cignal box)
3. Wait for the technical problem error to prompt
4. Press “ok” on the remote control
5. Go to “Settings”
6. Plug in the RG6 cable
7. Enter the PIN code (“0000”, “9998” or “9999”)
8. Go to System Setup > Diagnostics
9. Check the current release number
10. The version should be 106
11. Press cancel/back, then select “Installation Setup”
12. Select “Satellite Setup” then press “ok”
13. Set the following:
a) LNB Type: Dual
b) Low Band and High Band LO Frequency: 09750 and 10600
c) LNB Power: “ON” for the main box and “OFF” for the 2nd/3rd box)
14. Select SES7-NE8 entry point and check signal parameters, then press OK

Called up Cignal, and they told me to unplug RG6 then hard reset, then press ok (they didn't mention about waiting for the technical problem error to come up). when I turned it on, I just got the STB starting up message. How do I get the tech error to prompt? They just told me to wait 24 hours (which I feel just meant call up again and bother another tech support guy).

Any advice?

pentium4 · « **Reply #2542 on:** Apr 29, 2013 at 04:49 PM »

Happy to announce!! Beginning May 1, 2013, Cignal will be launching its new channel line-up.

Updates includes:

· Jack City (New Channel) – available at plans 430 HD and up

· HBO now available in all HD plans

· Fox Sports now available at plan 430 HD and up

· Star Sports now available at plan 590 and up

· Diva Universal (New Channel) – available at plans 990 and up

· Fox now on HD

· ESPN HD / Fox Sports Plus HD now available at plan 430 HD and up

· CNN HD now available at plan 590 and up

· Fox Movies Premium HD now available at plan 590 and up

· Comedy Central HD (New Channel) – available at plans 990 and up

· Fox Action Movies HD (New Channel) – available at plans 990 and up

· Religious Channels such as INC, EWTN, UNTV, ZOE TV (New Channel) – available at plans 430HD and up

Columbia · « **Reply #2543 on:** Apr 29, 2013 at 04:59 PM »

Quote from: pentium4 on Apr 29, 2013 at 04:49 PM

Happy to announce!! Beginning May 1, 2013, Cignal will be launching its new channel line-up.

Updates includes:

· Jack City (New Channel) – available at plans 430 HD and up

· HBO now available in all HD plans

· Fox Sports now available at plan 430 HD and up

· Star Sports now available at plan 590 and up

· Diva Universal (New Channel) – available at plans 990 and up

· Fox now on HD

· ESPN HD / Fox Sports Plus HD now available at plan 430 HD and up

· CNN HD now available at plan 590 and up

· Fox Movies Premium HD now available at plan 590 and up

· Comedy Central HD (New Channel) – available at plans 990 and up

· Fox Action Movies HD (New Channel) – available at plans 990 and up

· Religious Channels such as INC, EWTN, UNTV, ZOE TV (New Channel) – available at plans 430HD and up

Now that's what I call "Good News"!!!!

Wiggum · « **Reply #2544 on:** Apr 29, 2013 at 05:07 PM »

^ Ayos! Thanks for the update, sir pentium4!

penti · « **Reply #2545 on:** Apr 29, 2013 at 05:29 PM »

Quote from: pentium4 on Apr 29, 2013 at 04:49 PM

Happy to announce!! Beginning May 1, 2013, Cignal will be launching its new channel line-up.

Updates includes:

· Jack City (New Channel) – available at plans 430 HD and up

· HBO now available in all HD plans

· Fox Sports now available at plan 430 HD and up

· Star Sports now available at plan 590 and up

· Diva Universal (New Channel) – available at plans 990 and up

· Fox now on HD

· ESPN HD / Fox Sports Plus HD now available at plan 430 HD and up

· CNN HD now available at plan 590 and up

· Fox Movies Premium HD now available at plan 590 and up

· Comedy Central HD (New Channel) – available at plans 990 and up

· Fox Action Movies HD (New Channel) – available at plans 990 and up

· Religious Channels such as INC, EWTN, UNTV, ZOE TV (New Channel) – available at plans 430HD and up

At least got some good news to go with my Cignal not working.. Hopefully it'll be fixed soon!

pentium4 · « **Reply #2546 on:** Apr 29, 2013 at 05:36 PM »

Quote from: penti on Apr 28, 2013 at 11:16 PM

Dunno if it's just coincidence that 4 or so members here are having problem, or if it's an isolated problem affecting certain users lang since some members here, and other subs, never had signal interruptions..

Might call Cignal nalang, though I don't know how fast they can send in tech support.

do a factory reset on your box

press chnl + and chnl - at the same time

follow instructions
Perform Manual Configuration
a) LNB Type: Dual
b) Lo Band Freq: 09750
c) Hi Band Freq: 10600
d) LNB Power: “On” for the main box; “Off” for the 2nd/3rd boxes
e) Press “OK” button on the remote and set the following:
1) Freq: 11685
2) Polarization: Horizontal
3) Symbol Rate: 18750
4) FEC: 7/8

≧◉◡◉≦xrampage≧◉◡◉≦ · « **Reply #2547 on:** Apr 29, 2013 at 05:41 PM »

Quote from: penti on Apr 29, 2013 at 03:17 PM

Called up Cignal, and they told me to unplug RG6 then hard reset, then press ok (they didn't mention about waiting for the technical problem error to come up). when I turned it on, I just got the STB starting up message. How do I get the tech error to prompt? They just told me to wait 24 hours (which I feel just meant call up again and bother another tech support guy).

Any advice?

Twice ko ng na encounter itong issue na ito pero pag restart ko ng box nag ook naman.

Pandidoy · « **Reply #2548 on:** Apr 29, 2013 at 06:36 PM »

Now working

thanks pentium and dynamite_dar

penti · « **Reply #2549 on:** Apr 29, 2013 at 06:50 PM »

Quote from: dynamite_dar on Apr 29, 2013 at 01:18 PM

PACE Box
1. Unplug the RG6 cable at the back of the receiver
2. Perform hard reset ( unplug and plug in the Cignal box)
3. Wait for the technical problem error to prompt
4. Press “ok” on the remote control
5. Go to “Settings”
6. Plug in the RG6 cable
7. Enter the PIN code (“0000”, “9998” or “9999”)
8. Go to System Setup > Diagnostics
9. Check the current release number
10. The version should be 106
11. Press cancel/back, then select “Installation Setup”
12. Select “Satellite Setup” then press “ok”
13. Set the following:
a) LNB Type: Dual
b) Low Band and High Band LO Frequency: 09750 and 10600
c) LNB Power: “ON” for the main box and “OFF” for the 2nd/3rd box)
14. Select SES7-NE8 entry point and check signal parameters, then press OK

Finally got it to work by following the instructions, just a few notes that might help others out there:
1. I had to do factory reset (power + ch+) while RG6 was disconnected
2. For some reason, the factory default was not SES7-NE8 (NSS11 I think), and it was working before

Now, while writing this up, had signal for a couple of minutes, then suddenly nothing again (no signal). Might try other entry points (and see if there's a problem with my wire connection).

edit: Now, I tried going back to NSS11 and I have a signal level of 206, but can't continue (also, padlock symbol is black, not white). Will try checking out other settings..