Author Topic: Your Thoughts on Philippine Audio Stores?  (Read 113464 times)

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Offline av_phile

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #270 on: Jul 22, 2003 at 05:06 PM »
Looks like Music One at the Glorietta and Odyseey XL at Fetival only carries warner DVDAs.  Tower Reords only has i think 6 DVD titles on its shelf.  It still amuses me that even Odyssey stores in makati doesn't even know what DVDA is.  Are there other stores carrying DVDAs from other labels?
« Last Edit: Jul 22, 2003 at 05:06 PM by av_phile »

Offline ariel

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #271 on: Jul 23, 2003 at 08:52 AM »
i think i saw some in megamall megamixx store  (3rd level bldg a) but their price is 2x~3x of the dvda's sold in music one and oddysey.

Offline av_phile

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #272 on: Jul 23, 2003 at 05:07 PM »
Mabisita nga one of these days.

Offline edboy7

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #273 on: Jul 24, 2003 at 01:08 PM »
 i saw dvdas also in astrovision landmark.....maybe 15 titles......... in megamixx i saw sacds/dvd...im planning to buy the ewf concert sacd for 1500...but still thinkin bout it kc ala pa ko sacd player.....anyway future investment lang hehehehehehehe 8)

Offline johndoe

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #274 on: Jul 24, 2003 at 04:38 PM »
try at O music/video sa powerplant 3rd floor.. ;)

Offline av_phile

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #275 on: Jul 25, 2003 at 10:53 AM »
i saw dvdas also in astrovision landmark.....maybe 15 titles......... in megamixx i saw sacds/dvd...im planning to buy the ewf concert sacd for 1500...but still thinkin bout it kc ala pa ko sacd player.....anyway future investment lang hehehehehehehe 8)

If not mistaken,  an SACD can also be played on a CD player but only its PCM stereo track can be played.  Ganun pala kamahal yung SACD.  

I think there are even fewer shops that sell SACD than  there are selling DVDAs.  
« Last Edit: Jul 25, 2003 at 11:01 AM by av_phile »

Offline ArchitecturalAudio

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #276 on: Jul 25, 2003 at 10:02 PM »
Hybrid SACDs can be played on CD players.  Pure SACDs cannot be played on CD players.

Cheers.

Offline nels76

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #277 on: Jul 27, 2003 at 01:04 PM »

And I think ayang mga Pure SACD's ang nasa 1k to 2k price range.

Play it with Manufacturers who develope SACD's like SONY or PHILIPS SACD Players and VOILA!!
The Mysterious Gamma Ray Burst

Offline mdsaint3

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #278 on: Jul 27, 2003 at 03:08 PM »
Thoughts on Philippine audio stores?

ARCHI AUDIO the BEST!!!

Offline nels76

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #279 on: Jul 27, 2003 at 05:14 PM »

I agree with you mdsaint.

Whether you'll have to buy or just have to audition, everybody is very much welcome sa Archi.
No discrimination.  
The Mysterious Gamma Ray Burst

Offline Superman

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #280 on: Jul 27, 2003 at 06:54 PM »
my 2-cents...

recommended stores/contact persons:

1) the home theater (sonny tuazon)
2) architectural audio (nico and epoy)
3) matanzas audio kingdom  ;D (rene rivo)
4) upscale audio - alabang branch
5) electronics depot - festival mall
6) mang rod (for tube amps)
7) mang jun reyes (rack, stands, etc.)

thanks!  8)  ;D :D
Fyne|EAR|Hana|Technics|SAEC|Wiim|Western Electric|Audiolab|Acrolink|Oyaide|Oppo|Tellurium

Offline alfa

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #281 on: Jul 29, 2003 at 10:27 AM »
This is a little off topic but since we are all concerned with customer service let me share this story  with you.

I heard that Bryston was offerring a 20 year warranty on their amps. Since i'm i the market for one i thought why not buy a used Bryston since i have a 20 year warranty to back me up.

To make sure that i can claim the warranty if the need arises i asked Bryston directly via e-mail. I was surprised to receive a very detailed explanation of their warranty policy within 12 hours of my original query. To sum, they will indeed honor the warranty without question for 20 years except if the unit is opened or tampered by a non Bryston dealer.

But what surprised me the most was that it was no less than Bryston's president who personally answered my e-mail. Is that customer service or what.

Bottom line. If the president of a company like Bryston can take the time out to answer my e-mail then the owner of the local stores (or their staff) have no right to be rude or unaccomodating to us their customers regardless of whether we've bought from there before or not, regardless of whether we ask stupid or mundane questions and regardless if we look like we cant afford it ot not.

Hammann- from the facts that you presented that Ybanez guy had no right to shout at you, period.

The sleazy, arrogant, mayabang  and nang-a-assess na sales people they have no place in this business. If you are not entertained or are looked down upon by any sales rep tell that person off, he had it coming anyway. Better yet report htme to the owner it'll pile up and that sales rep will eventually have no work at all.

Offline av_phile

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #282 on: Jul 30, 2003 at 04:12 PM »
Hi Alfa,

Good experience you have there with a company president.  Either he really practices being in touch with his market or, baka na cancel yung golf niya at wala lang magawa at that time, hehe ;D

You're absolute right.  Whether salemen, receptionists, whoever, no one has the right to be rude to anyone.  Even thieves can be polite (like when they nicely ask for your wallet or they kill you).  

But sometimes. it can be the fault or oversight of the customer.  Like one time, i was asking some specs on a product and the saleman wasn't a bit interested in entertaining me.  But he was suddently all ears to another gentlemen dressed in formal office wear.  I realize i was wearing shorts and sandals and must have appeared of no financial means to the salesman.  Oh well, so i left.  Ok lang, hindi naman talaga ako bibili pa.   Lesson: wear your best or something more decent than usual when shopping.  Right?
« Last Edit: Jul 30, 2003 at 04:13 PM by av_phile »

Offline geko

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #283 on: Jul 31, 2003 at 12:17 PM »
... I realize i was wearing shorts and sandals and must have appeared of no financial means to the salesman.  Oh well, so i left.  Ok lang, hindi naman talaga ako bibili pa.   Lesson: wear your best or something more decent than usual when shopping.  Right?

kaya pala madalas, walang umaasikaso sa akin...   ;D  imho, good customer service should be afforded to all - ke naka-coat & tie o mukhang di naligo.  dapat walang discrimination...    
       
just an ordinary music enthusiast.

Offline av_phile

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #284 on: Jul 31, 2003 at 01:25 PM »
kaya pala madalas, walang umaasikaso sa akin...   ;D  imho, good customer service should be afforded to all - ke naka-coat & tie o mukhang di naligo.  dapat walang discrimination...    
       

Dapat...that's ideal.  But in the real world, external looks and packaging count a lot.  Often more than they deserve.

Offline geko

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #285 on: Jul 31, 2003 at 02:52 PM »
Dapat...that's ideal.  But in the real world, external looks and packaging count a lot.  Often more than they deserve.

yup, you're right.  kaya ako, i go to shops that will not look at my dirty tevas but on the business that i can bring them.   ;)
just an ordinary music enthusiast.

Offline aligonzales

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #286 on: Aug 21, 2003 at 03:15 PM »
Thoughts on Philippine audio stores?

ARCHI AUDIO the BEST!!!

I  agree!!!  I went to Archi Audio together with my officemates to ask about the price of their tube amp. When we arrived, Nico was there to entertain us. We asked for the price of the TSAudio tube amp. Then he asked us a question, "narinig nyo na ba to?" (referring to the tube amp.) We said, "no." Before even answering all of our questions, he quickly set-up the amp, paired it with Monitor Audio speakers, then played a CD. We were amazed!!! The TSAudio tube amp spoke for itself!!! Now that's what I call SELLING!!!  8)
« Last Edit: Aug 21, 2003 at 03:16 PM by aligonzales »

Offline groucho

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #287 on: Aug 21, 2003 at 08:45 PM »
On a whim, I went to Audiophile San Marcelino on my way home at about 6:30 tonight.  I wasn't looking for anything in particular.  I just thought I'd check the place out and find out if they have anything interesting.  I was browsing for about 20 minutes and none of the half a dozen personnel or so went through the trouble of approaching me to ask if they could be of help.

Finally, I decided to ask this guy who was sitting behind a desk and obviously making a personal call on the store phone.  He hung up right away when he saw that I was waiting for him.  So, I told him that I wanted to see his connectors,  He brings me to this cabinet and shows me some really low-end stuff.  He thought I was looking for RCA cables for interconnects.  However, I asked to look at some old stock Quantum bananas.  He then tells me, rather exasperratingly, that these were banana plugs, and not RCAs.  I felt like telling him: of course these are bananas, how stupid do you think I am?  And since he wanted to show me the RCAs anyway, I asked him if he had any good audio interconnects.

So he leads me to another cabinet and shows me an old, worn-out (read: opened package) of a pair of Monster Interlink 200s.  Also, a pair of US Audio Pros, which I frown upon.  He then tells me that he's not sure if the Monsters still work.  He connects them to the audio set-up that was near by, and in the process, one of the connectors gets plucked out of the cable.  I told him to forget it, as he had the gall to sell me defective stuff.

In any case, I ask him if he had any good cables for custom-making.  By this time, I think that he sensed that I wasn't going to be buying anything (but don't blame me....his merchandise was terrible), and all of a sudden he became lazy enough to just lead me to a part of the store where the cables were displayed.  He didn't care to explain any of the cables to me.  He just pointed out two Japanese made spools of wire.  Obviously, he was no longer interested in helping out a potential customer.  He turned his attention elsewhere.  He turned his back on me and started making small talk with the other sales people in the store.  He probably would have left his post if I didn't sternly ask him a couple more questions, to which he had no eager answers.  What a jackass he turned out to be.

Good thing I didn't get his name.  Or his manager would have heard from me.

The only saving grace of this overrated store was the security guard, who took the effort in helping me back out from a very cramped parking space onto a terribly busy San Marcelino.

As I left, I thought to myself.  I had visited this store several times in the past (a couple of years ago), particularly when I was setting up my audio system.  Now I remember why I never bought anything from Audiophile.  The salesmanship sucks.  I'll take my business elsewhere anytime.  

I wasted a whole hour tonight.
« Last Edit: Aug 21, 2003 at 08:52 PM by groucho »

Offline D75C

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #288 on: Aug 25, 2003 at 02:20 PM »
Luckily, di pa naman ako binabastos ng kahit anong audio store. If you have the chance to talk to the owners better, kasi you can really expect them to show all their wares, and a demo too. :)
You wonder why it still not good enough after spending P1M.

Offline instinct311

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #289 on: Sep 26, 2003 at 09:42 AM »
i had a bad experience yesterday in one of the store in makati. >:(. actually they did it twice when i went there! my first experience is to audition a speaker. Wala man lang  >:(pumapansin sa akin. I ask one of the staff how much is the speaker and sagot sa akin hindi ako alam eh. Then she ask this guy how much is the speaker and told me the price na pasigaw kasi medyo malayo sya sa akin. I was supposed to audition the speaker but the guy is busy doing something eh ako lang naman ang customer that time sa inis ko umalis na lang ako then yesterday nagpunta ulit ako to buy the speaker. Pinarinig naman sa akin yung speaker pero bago nya na setup ang sabi nya pa sa  akin “kung hindi mo kukunin wag na lang natin I-test” habang nakikinig ako may mga tinatanong ako sa kanya hindi sya sumasagot and text lang sya ng text. Then nag ask ako kung may maalok pa sya sa akin na ibang speaker wala na daw. Nagpa compute na ako kung magkano yung babayaran kasi I will be using my credit card. So sobrang inis hindi ko na lang kinuha yung speaker. Buti na lang medyo cool pa ako kung hindi na mura ko na yung salesman. Dapat sa mga ganyang store MAGSARA NA KAYO!   >:(

Offline Archangel

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #290 on: Sep 26, 2003 at 11:05 AM »
A SOP for me now when I experience incredibly bad service in any store is to ask for the salesperson's name and then ask to see the manager.  If the manager is also of the same ilk as the rude salesperson that is my cue to leave the store and seek redress from others (i.e., mall management, owner etc.).  You would be doing the members here a service by posting the name of the store and the salesperson's name .  
« Last Edit: Sep 29, 2003 at 07:30 AM by Archangel »

Offline iceman90a

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #291 on: Sep 26, 2003 at 11:13 AM »
kaya ako - mas gusto ko pa minsan bumili ng 2nd hand, at least masarap kausap yung binibilhan mo.

pag nakatapat ka kasi ng buwisit na salesman, parang ayaw mo bitawan yung pera mo - considering hindi lang barya ang bibitawan mo na halaga  :(
money is best spent

Offline instinct311

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #292 on: Sep 26, 2003 at 11:19 AM »
TECH CENTRAL is the store salesperson is AMIL. kung member dito yung may ari. pagsabihan mo yung mga staff! turuan mo makipag usap ng maayos sa mga customer. :o >:(

Offline akyatbundok

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #293 on: Sep 26, 2003 at 01:05 PM »
madalas din mangyari sakin yan sa mga audio stores sa makati esp. park square.  the stores that stand out because of good sales practices are the ones that MAKE THE SALE!!  kahit gaano ko kagusto bilihin ang product i wont buy it from an j3rk.

Offline tamulmol

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Re:Listening Room Comment
« Reply #294 on: Oct 08, 2003 at 09:38 PM »
Hay naku ako naman bumili ako ng wharfdale na speaker sa Listening room (8.3, dfs 8, diamond center and US audio 8" sbwfr) unfortunately noong tinest sa kanila syempre di ko na inisa-isa basta pinakinggan ko na lang so hindi ko na madistinguish kung meron nga bang hindi gumagana.  Napaka-accomodating nila pag bumibili ka pero pag nagsoli ka ng defective unit halos inabot ako ng apat na oras.  

Ang sungit masyado nong si Minnie yung kahera sa Listening Room.  Kahit noong bumibili pa lang ako masungit na talaga siya.  Buti pa si Bokal (sya ata yung may ari) mabait nainfluence  lang sya ng mga tao nya kaya medyo nag-aalangan magpalit ng unit.  

So reminder lang sana sa mga may planong mamili sa Listening room be sure na OK yung mga units na bibilin nyo kasi sobrang hirap mag-soli sa kanila....OOngi...

rtsy

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #295 on: Oct 10, 2003 at 09:46 AM »
Lesson: wear your best or something more decent than usual when shopping.  Right?

For me, it's not what I wear but how I act in the store that matters more.

Offline tamulmol

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #296 on: Oct 15, 2003 at 11:27 PM »
nice try rtsy....OOngi..

Offline james16

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #297 on: Oct 16, 2003 at 02:45 PM »
If you want to know which store is ideal in terms of customer service, the answer : Architectural Audio

Offline fantastic_23

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #298 on: Nov 03, 2003 at 02:40 PM »
If you want to know which store is ideal in terms of customer service, the answer : Architectural Audio

I totally agree with you.  

Offline redkoji

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Re:Your Thoughts on Philippine Audio Stores?
« Reply #299 on: Nov 21, 2003 at 06:47 PM »
Hey dude,

just like to know your comments on the following dealers of ours:

1.) AVSurfer (ATC, Rockwell, Alimall, Cebu)
2.) Spectra ( Park Square )
3.) Extreme ( Green Hills )
4.) Sights & Sounds ( Park Square &  Shangrila )
5.) Call Audio Video ( Galleria )
6.) Image A/V ( Harrizon Plaza )