Author Topic: Superman: The Ultimate Collection R3 (Read 70529 times)

Koolkat · « **Reply #210 on:** Sep 24, 2008 at 08:05 PM »

I just checked mine and luckily my disc was actually fine. No swirls or any hints of DVD rot. I bought mine when it came out 2 years ago. I frequently watched it at the time. Baka naman kaya nagka DVD rot kasi hindi nagagamit yung disc? Napansin ko lang sa karamihan ng post eh yung mga disc na hindi pa talaga napapanood ang may DVD rot.

techdude · « **Reply #211 on:** Sep 24, 2008 at 08:21 PM »

Wonder if Warner will accept mail-in replacement? Layo kasi Pasig, and work means I seldom have spare time during office hours...

Isang bad batch lang ba ang defective? Or several? Or are all stocks come from one batch?

Mr. Hankey · « **Reply #212 on:** Sep 24, 2008 at 08:22 PM »

Quote from: firewired on Sep 24, 2008 at 04:05 PM

Instead, ALL those who intend to exchange Disc 1, regardless of when you purchased it, must claim the replacement via Warner's office here in Pasig. They're waiting for the discs to come in so target start date is October 15. No receipts needed... just bring your defective disc.

Am I the only one really angered by this? The problem is THEIR FAULT, and they're gonna make it difficult for US to get the replacement? Going to Pasig during office hours can be very hard for those that don't work in the area. And what about the sets sold in, say, Cebu?

They should offer mail-in as an option if they're too F-ing lazy to send replacement discs to outlets.

DVD_Freak · « **Reply #213 on:** Sep 24, 2008 at 08:39 PM »

Quote from: firewired on Sep 24, 2008 at 04:05 PM

Another Announcement

Instead, ALL those who intend to exchange Disc 1, regardless of when you purchased it, must claim the replacement via Warner's office here in Pasig. They're waiting for the discs to come in so target start date is October 15. No receipts needed... just bring your defective disc.

Just to make sure they have enough copies on hand, PM me even if you bought the disc in 2008. Those who already PMed me are already on my list.

Sir firewired I'm located in Visayas. So I have to spend P3,800 for plane fare just to have the disc replaced in Pasig?

ob120485 · « **Reply #214 on:** Sep 24, 2008 at 09:56 PM »

Davao City here! $:-\$

Mr. Hankey · « **Reply #215 on:** Sep 24, 2008 at 09:59 PM »

See? My point exactly.

allanmandy · « **Reply #216 on:** Sep 24, 2008 at 11:47 PM »

Quote from: Koolkat on Sep 24, 2008 at 08:05 PM

I just checked mine and luckily my disc was actually fine. No swirls or any hints of DVD rot. I bought mine when it came out 2 years ago. I frequently watched it at the time. Baka naman kaya nagka DVD rot kasi hindi nagagamit yung disc? Napansin ko lang sa karamihan ng post eh yung mga disc na hindi pa talaga napapanood ang may DVD rot.

I've watched Disc 1 before and it still rotted. So this theory can't be true.

Regarding the pickup point for the replacement disc, I think Warner should just coordinate with Astro or Odyssey. Maybe Warner should just post this announcement in ALL their authorized retailers then have those stores get the names of the customers affected by this issue. Then these stores could give to Warner the number of replacement discs they need, which will be delivered to the said stores when Warner delivers fresh stocks of DVD's or VCD's for that store. Kung baga parang special order method. I agree with the others that going to Warner's office is an unfair option for many of us here.

This is the least that Warner could do for us. Actually, may tampo pa nga ako sa Warner. Remember the erroneous back cover of the Batman Returns (2-Disc Special Edition) included in the Batman Anthology boxset? I never got a replacement cover for that. But I let it pass na lang. But this Superman ordeal is a far more serious offense that Warner should rectify.

ob120485 · « **Reply #217 on:** Sep 24, 2008 at 11:55 PM »

Quote from: allanmandy on Sep 24, 2008 at 11:47 PM

Remember the erroneous back cover of the Batman Returns (2-Disc Special Edition) included in the Batman Anthology boxset? I never got a replacement cover for that. But I let it pass na lang. But this Superman ordeal is a far more serious offense that Warner should rectify.

TOINK! ngayon ko lang napansin to ah...

firewired · « **Reply #218 on:** Sep 25, 2008 at 12:37 AM »

Quote from: Koolkat on Sep 24, 2008 at 08:05 PM

I just checked mine and luckily my disc was actually fine. No swirls or any hints of DVD rot. I bought mine when it came out 2 years ago. I frequently watched it at the time. Baka naman kaya nagka DVD rot kasi hindi nagagamit yung disc? Napansin ko lang sa karamihan ng post eh yung mga disc na hindi pa talaga napapanood ang may DVD rot.

As per Warner, they've verified that this was a manufacturing batch error and not all the sets they initially released were affected. Their new stocks are all clean as well.

Regarding the inconvenience of having the discs replaced at their office, I kind of mentioned that this may provoke a negative reaction, particularly from those who live outside Metro Manila. Given all the posts here, I'm hoping they get the message and do something about it.

Replacements via the retailers doesn't seem to be an option this time around. I'm guessing it has something with their commercial arrangements since in other countries, issues like this tend to be handled through the mail.

techdude · « **Reply #219 on:** Sep 25, 2008 at 01:17 AM »

Finally checked mine, same problem.

My guess is Warner is avoiding mail-in cost. It would cost them a tidy sum to air21 for replacement cost.

How much na ba Superman SE ngayon? Kasi if it's been discounted to say, 350 or 450 (Four disc), the price of going to Pasig (fuel cost + lost wages) might not be worth getting the replacement.

Any idea if the defective is limited to some batches packaged with the tin set only? Or pati 4-disc SE?

Mr. Hankey · « **Reply #220 on:** Sep 25, 2008 at 01:52 PM »

What I'm going to do is give my defective disc to the Warner promo girl at my favorite branch and with a smile on my face say, "Papalitan mo ito, kundi mawawalan ka ng benta sa #1 client mo..."

Fat Makoy · « **Reply #221 on:** Sep 26, 2008 at 09:02 AM »

Quote from: Mr. Hankey on Sep 25, 2008 at 01:52 PM

What I'm going to do is give my defective disc to the Warner promo girl at my favorite branch and with a smile on my face say, "Papalitan mo ito, kundi mawawalan ka ng benta sa #1 client mo..."

benoy12 · « **Reply #222 on:** Sep 26, 2008 at 11:14 AM »

Me defect din yung disc 1 ko.

Sir firewired i sent u a pm. Thanks for the info.

Nesh · « **Reply #223 on:** Sep 28, 2008 at 10:59 PM »

Hi,

I just got the Superman Ultimate Collection 3 weeks ago..but havent watched it until after reading the posts here. Unfortunately, mine seems to be part of this defective batch but checking the disks I dont see any swirls or defects but the movie stops on some chapters.

I already pmed sir firewired, please count me in

seph1018 · « **Reply #224 on:** Oct 02, 2008 at 12:40 PM »

Just checked mine the other day...may swirls na ren yung Disc 1 ko. Bad trip! Count me in on the disc replacement...

firewired · « **Reply #225 on:** Oct 02, 2008 at 03:13 PM »

Ok guys, keep 'em coming. I'll forward to Warner next week. I'll suggest that they add additional pickup points besides their office - preferably one per major metro city. Regarding PinoyDVD.biz customers, they're exploring options with Warner since this is really a Warner issue to begin with.

kahl-el · « **Reply #226 on:** Oct 03, 2008 at 08:59 AM »

Checked mine last night and it had the same swirls the others had mentioned. Please count me in.

Thanks.

hilikus_kiko · « **Reply #227 on:** Oct 03, 2008 at 10:27 AM »

Mine too! Count me in. Thanks.

pepsimaxnosugar · « **Reply #228 on:** Oct 03, 2008 at 02:03 PM »

Please include my name on the list.

BTW, sent PM also to Sir Firewired last Sept. 29 to count me in on the list. Baka madouble entry name ko eh.

Thanks again.

firewired · « **Reply #229 on:** Oct 03, 2008 at 04:19 PM »

No prob - names aren't critical at this point. Warner just needs an estimate of how many customers will claim the replacement discs.

mercer335 · « **Reply #230 on:** Oct 03, 2008 at 06:21 PM »

Sir please include my name on the list, good thing I checked my DVD...Thanks...

boybi · « **Reply #231 on:** Oct 04, 2008 at 07:07 AM »

Mine's defective also and I'm from Tarlac. I bought mine through pinoydvd.biz.

pepsimaxnosugar · « **Reply #232 on:** Oct 04, 2008 at 08:02 AM »

Quote from: firewired on Oct 03, 2008 at 04:19 PM

No prob - names aren't critical at this point. Warner just needs an estimate of how many customers will claim the replacement discs.

Good to know, Sir firewired. Thanks again.

qwerty765 · « **Reply #233 on:** Oct 04, 2008 at 11:00 AM »

I tried to pm firewired to include me on the list, however PM seems to be not working as I haven't seen it in my messages.

Anyway, please count me in, my disc 1 has this swirls also.

Where exactly is warner's office in pasig?

firewired · « **Reply #234 on:** Oct 04, 2008 at 07:06 PM »

PM should be fine now. Warner's offices are in Wynsum, one of the taller buildings along F. Ortigas Jr. Road (formerly Dmerald)

d4nu65+3R · « **Reply #235 on:** Oct 05, 2008 at 09:13 AM »

im one of those people who refrained from getting this from the outset, mainly because i wanted to get the r1 edition which had the additional disc. we all know how that turned out. my question now is, if i want to get myself an r3 copy, should i assume that the current in store stocks part of the so-called defective batch or newly pressed copies or whatever?

Mr. Hankey · « **Reply #236 on:** Oct 05, 2008 at 10:44 AM »

To be honest, the ONLY way you can actually be sure about what you're getting is by opening the set while you're at the store before paying for it.

If you're one of those collectors who buys discs then keeps them sealed on the shelf at home, then you're better off passing.

maguloka · « **Reply #237 on:** Oct 08, 2008 at 08:15 PM »

good day, please include me on th list too.

dragonrower · « **Reply #238 on:** Oct 17, 2008 at 04:44 PM »

got my disc 1 replaced from their deluxe set weeks ago. iba man ang artwork sa disc mismo from the steel case vs the deluxe set, but same content, tried the deluxe disc 1, ok na. yun nga lang sira na ang transition ng artwork of the steelcase. oh well.

allanmandy · « **Reply #239 on:** Oct 17, 2008 at 05:12 PM »

Where did you get yours replaced?

Any news on the satellite replacement centers for the defective disc?

TIA!