Hi Mhy,
May I just post my inquiry here since I did not get any reply from you anymore through my email dated July 17,2012. This is in regards to my latest package wherein a total of 5 packages arrived, yes you only charged $5 handling fee for the first package and waived for the rest. In incidents like this, will the minimum 1lb be scrapped since I was given a reason by your Mega staff that you already waived the $5 handling fee. I had 3pcs of CD's arrived separately and packed/sandwiched by a thin cardboard by Amazon which obviously shows less than 2lbs since your staff weighed it in front of me.
I am not complaining about the charges, I am still grateful for the very good rates you provide to us however my only intent is to clarify and I will be happy to oblige..hate to discuss with your kind staff everytime I will pick up my package since it is you in Makati office who knows the answer.
In case you missed my mail, here are the info..
725382 - 3lbs
725391 - 5lbs
722121 - 2lbs
725166 - 2lbs
722119 - 2lbs
Regards with thanks.