Let me just tell you my experiences here at myUSAmailbox
If you dont know yet, myUSAmailbox is handled by eLBC direct, which is a sister company to LBC Express who handles the domestic courier service.
they have shipments out of their SFO office every friday
my first package arrived on a thursday
my second package arrived on a tuesday, several weeks after the first package
my first package did not make it on their friday shipout even if it arrived on a thursday, and their explanation was the person who was in charge in the SFO was overwhelmed and wasnt able to process all the packages. Thus, it waited another week in SFO which resulted in me getting the package 2 weeks later.
my second package did not make it also on their weekly shipout even if it arrived on a tuesday. The reason was that the SFO office did not include my box because it did not fit into their pallet on the airline. hence, it waited also for a week in their SFO office which resulted in me getting the package 2 weeks later.
I dont know if this is typical of myusamailbox customers, but let me just say that it seems that they have an iefficient system.
also,if they ship out every friday, it should arrive here (MNL) by sunday, and add customs clearance, it should have been with LBC by monday afternoon. But the manager of eLBC doesnt know if the package arrived in Manila, it is only by WED/THURSDAY (the week after the supposed friday shipout).
They then send an email billing (through Yespayments, the same payment processing of pinoydvd) which you pay using your credit card. then you receive your package by saturday.
several things that they should consider:
1) once their SFO office receives the package, they should IMMEDIATELY inform manila to INITIATE billing (and confirm the shippng weight of the item), this way there wouldnt be any delays later on.
2) do not bump off packages. Delays of a 1-2 days is acceptable, but a week is pushing it. <-- i think this is very important, as the alternative of just shipping it via AIR MAIL which takes about 2~3 weeks is present already
3) consider having the packages sent out immediately to owners once it arrives in MANILA. They should just create waybills and send it through LBC express rather than wait for all the packages to be sent on a saturday. This saves a lot of money for the company I imagine (consider Operations Reseach models especially in Vehicle Routing)
4) better communication. they dont reply to emails, and sometimes its a little hard to track down the person who manages the myusamailbox (meeting, etc)
overall, their rates are attractive (coming around $4/lb for a minimum of 6 lbs shipment) door-to-door delivered by LBC express to your door. and if you can stomach their delays and inefficiencies, is a good alternative to johnnyair (who seems to be faster in bringing it to manila)